The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Southampton region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 56 44 61
Rank change year-on-year
-12 +17
Permanent jobs citing Service Delivery 30 48 10
As % of all permanent IT jobs located in Southampton 3.597% 5.217% 1.603%
As % of the Processes & Methodologies category 4.808% 6.685% 2.179%
Number of salaries quoted 27 44 10
Average salary £40,000 £45,000 £42,750
Average salary % change year-on-year
-11.11% +5.26%
90% offered a salary of more than £29,600 £32,950 £29,750
10% offered a salary of more than £70,000 £100,000 £60,250
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
624 718 459
As % of all permanent IT jobs located in Southampton 74.82% 78.04% 73.56%
Number of salaries quoted 565 663 418
Average salary £40,000 £40,000 £39,500
Average salary % change year-on-year
- +1.26%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £67,000 £65,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Hampshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Southampton Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Southampton region.

Southampton Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Southampton region over the 3 months to 24 May 2013.

Southampton Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 40 (59.70%) ITIL
2 31 (46.27%) Security Cleared
3 26 (38.81%) Windows
4 23 (34.33%) SLA
4 23 (34.33%) Microsoft
4 23 (34.33%) SC Cleared
5 21 (31.34%) Incident Management
5 21 (31.34%) Service Management
6 20 (29.85%) SCCM
7 17 (25.37%) Change Management
8 15 (22.39%) MSI
8 15 (22.39%) MS Excel
8 15 (22.39%) PowerShell
8 15 (22.39%) Microsoft App-V
9 14 (20.90%) Fault Management
9 14 (20.90%) Application Packaging
9 14 (20.90%) VBScript
9 14 (20.90%) AdminStudio
9 14 (20.90%) Management Information System
10 13 (19.40%) Finance
11 12 (17.91%) Performance Management
11 12 (17.91%) Change Control
12 11 (16.42%) Security Testing
12 11 (16.42%) SIEM
12 11 (16.42%) JSP 440
12 11 (16.42%) Information Assurance
12 11 (16.42%) GIAC
12 11 (16.42%) Information Security
12 11 (16.42%) GCIA
12 11 (16.42%) CESG

Service Delivery
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 14 (20.90%) Application Packaging
2 11 (16.42%) JSP
Application Platforms
1 2 (2.985%) Exchange Server 2003
1 2 (2.985%) MS Exchange
1 2 (2.985%) Exchange Server 2010
2 1 (1.493%) SharePoint
Applications
1 15 (22.39%) MS Excel
2 9 (13.43%) MS Office
3 1 (1.493%) Spreadsheet
Business Applications
1 1 (1.493%) assyst
Communications & Networking
1 11 (16.42%) Internet
1 11 (16.42%) Firewall
2 4 (5.970%) LAN
2 4 (5.970%) WAN
3 1 (1.493%) SAN
3 1 (1.493%) Wireless
3 1 (1.493%) VoIP
3 1 (1.493%) DHCP
3 1 (1.493%) Ethernet
3 1 (1.493%) HTTP
3 1 (1.493%) TCP/IP
3 1 (1.493%) VPN
3 1 (1.493%) SSL
Database & Business Intelligence
1 1 (1.493%) Cognos Impromptu
1 1 (1.493%) SQL Server
1 1 (1.493%) Crystal Reports
Development Applications
1 15 (22.39%) MSI
2 14 (20.90%) AdminStudio
General
1 13 (19.40%) Finance
2 8 (11.94%) Telecoms
3 3 (4.478%) Retail
4 2 (2.985%) Manufacturing
5 1 (1.493%) Law
5 1 (1.493%) Legal
Job Titles
1 16 (23.88%) Operations Manager
2 13 (19.40%) Applications Packager
3 12 (17.91%) Analyst
4 11 (16.42%) Security Operations Manager
4 11 (16.42%) Security Manager
5 9 (13.43%) Service Manager
5 9 (13.43%) Applications Support
6 6 (8.955%) Support Analyst
7 5 (7.463%) Service Operations Manager
7 5 (7.463%) Support Specialist
7 5 (7.463%) Applications Specialist
7 5 (7.463%) Applications Support Specialist
8 4 (5.970%) Applications Support Analyst
9 3 (4.478%) Delivery Manager
9 3 (4.478%) Services Delivery Manager
10 2 (2.985%) Services Delivery Analyst
10 2 (2.985%) Product Manager
10 2 (2.985%) Technical Analyst
10 2 (2.985%) Senior Product Manager
10 2 (2.985%) Service Analyst
Miscellaneous
1 14 (20.90%) Management Information System
2 11 (16.42%) CESG
2 11 (16.42%) Client/Server
3 6 (8.955%) Digital Media
4 4 (5.970%) Replication
5 2 (2.985%) SaaS
6 1 (1.493%) Firmware
6 1 (1.493%) Thin Client
6 1 (1.493%) Blackberry
6 1 (1.493%) Mathematics
6 1 (1.493%) CMDB
6 1 (1.493%) Fat Client
6 1 (1.493%) Statistics
Operating Systems
1 26 (38.81%) Windows
2 10 (14.93%) Windows 7
3 4 (5.970%) Windows Server 2008
3 4 (5.970%) Windows Server 2003
4 1 (1.493%) Solaris
4 1 (1.493%) UNIX
4 1 (1.493%) Red Hat Enterprise Linux
4 1 (1.493%) Mac OS
Processes & Methodologies
1 40 (59.70%) ITIL
2 21 (31.34%) Incident Management
2 21 (31.34%) Service Management
3 17 (25.37%) Change Management
4 14 (20.90%) Fault Management
5 12 (17.91%) Performance Management
5 12 (17.91%) Change Control
6 11 (16.42%) Security Testing
6 11 (16.42%) SIEM
6 11 (16.42%) Information Assurance
6 11 (16.42%) Information Security
7 10 (14.93%) Disaster Recovery
7 10 (14.93%) User Acceptance Testing
7 10 (14.93%) Time Management
7 10 (14.93%) Problem Management
8 8 (11.94%) Service Desk Management
9 7 (10.45%) ITSM
10 5 (7.463%) Asset Management
11 4 (5.970%) Data Management
11 4 (5.970%) PRINCE2
Programming Languages
1 15 (22.39%) PowerShell
2 14 (20.90%) VBScript
3 5 (7.463%) SQL
4 1 (1.493%) Shell Script
Qualifications
1 31 (46.27%) Security Cleared
2 23 (34.33%) SC Cleared
3 11 (16.42%) GIAC
3 11 (16.42%) GCIA
4 8 (11.94%) ITIL Certification
5 5 (7.463%) Degree
5 5 (7.463%) DV Cleared
6 1 (1.493%) MCSE
6 1 (1.493%) CCNP
6 1 (1.493%) CCNA
6 1 (1.493%) Cisco Certification
6 1 (1.493%) Microsoft Certification
6 1 (1.493%) MCITP
Quality Assurance & Compliance
1 23 (34.33%) SLA
2 11 (16.42%) JSP 440
System Software
1 15 (22.39%) Microsoft App-V
2 9 (13.43%) Active Directory
3 1 (1.493%) Terminal Services
3 1 (1.493%) VMware Infrastructure
3 1 (1.493%) VMware ESX
Systems Management
1 20 (29.85%) SCCM
2 1 (1.493%) Systems Management Server (SMS)
2 1 (1.493%) ARCserve
Vendors
1 23 (34.33%) Microsoft
2 5 (7.463%) Oracle
3 3 (4.478%) VMware
4 2 (2.985%) Cisco
5 1 (1.493%) Avaya
5 1 (1.493%) Remedy
5 1 (1.493%) Cognos
5 1 (1.493%) Intel
5 1 (1.493%) Citrix
Southampton, Hampshire
A position has arisen for a Service Delivery Manager who will work alongside the Head of IT and IT Service providers. Key Responsibilities of this Service Delivery Manager...
Lewis Paige
Posted: 21 May 2013
Southampton, South East
Due to continued success and expansion they are now seeking an ITIL specialist to ensure that their IT support function delivers the best service to the business possible...
Novate IT
Salary: £35000 - £40000 per annum + bonus + bens
Posted: 24 May 2013
Southampton, Hampshire
Displays a real passion for retail and has significant experience working in retail/or similar business in business facing roles -Broad practical experience of IT system development and...
Connectus
Salary: £65000 - £75000 per annum + bonus, pension, health
Posted: 23 May 2013