The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 51 34 52
Rank change year-on-year
-17 +18
Permanent jobs citing Service Delivery 39 59 35
As % of all permanent IT jobs located in Southampton 4.55% 7.27% 4.10%
As % of the Processes & Methodologies category 5.57% 9.59% 4.74%
Number of salaries quoted 35 57 27
Average salary £40,000 £45,000 £35,000
Average salary % change year-on-year
-11.11% +28.57%
90% offered a salary of more than £22,200 £29,000 £27,000
10% offered a salary of more than £59,000 £62,500 £57,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
700 615 738
As % of all permanent IT jobs located in Southampton 81.68% 75.74% 86.42%
Number of salaries quoted 616 587 695
Average salary £42,000 £37,500 £40,000
Average salary % change year-on-year
+12.00% -6.25%
90% offered a salary of more than £26,500 £25,000 £27,000
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Southampton

Service Delivery
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Southampton region.

Service Delivery Salary Trend in Southampton

Service Delivery
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Delivery across the Southampton region over the 3 months to 23 September 2014.

Service Delivery Salary Histogram in Southampton

Service Delivery
Top 30 Related IT Skills in Southampton

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 50 (61.73%) ITIL
2 28 (34.57%) SLA
2 28 (34.57%) Microsoft
3 26 (32.10%) Service Management
3 26 (32.10%) Incident Management
4 25 (30.86%) Windows
4 25 (30.86%) Problem Management
5 22 (27.16%) Active Directory
6 21 (25.93%) MS Excel
6 21 (25.93%) VMware
7 19 (23.46%) HP
7 19 (23.46%) Security Cleared
8 18 (22.22%) SC Cleared
9 17 (20.99%) Root Cause Analysis
10 16 (19.75%) ITIL Certification
11 15 (18.52%) MCSA
11 15 (18.52%) Microsoft Certification
12 14 (17.28%) Resource Management
13 13 (16.05%) Cisco
13 13 (16.05%) Change Management
14 12 (14.81%) Analytical Skills
15 11 (13.58%) MS Exchange
15 11 (13.58%) Citrix
15 11 (13.58%) Finance
16 10 (12.35%) SQL
16 10 (12.35%) Remedy
16 10 (12.35%) Disaster Recovery
17 9 (11.11%) MCSE
17 9 (11.11%) IBM
17 9 (11.11%) Dell

Service Delivery
Top Related IT Skills in Southampton by Category

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (13.58%) MS Exchange
2 6 (7.41%) Exchange Server 2003
2 6 (7.41%) Exchange Server 2007
2 6 (7.41%) Exchange Server 2010
3 4 (4.94%) Lync
4 1 (1.23%) Apache
Applications
1 21 (25.93%) MS Excel
2 7 (8.64%) MS Office
3 3 (3.70%) MS PowerPoint
Cloud Services
1 1 (1.23%) Amazon AWS
1 1 (1.23%) IaaS
Communications & Networking
1 3 (3.70%) LAN
2 1 (1.23%) TCP/IP
2 1 (1.23%) VPN
2 1 (1.23%) Wireless
Database & Business Intelligence
1 4 (4.94%) SQL Server
2 3 (3.70%) Oracle Database 11g
2 3 (3.70%) Oracle Database
3 1 (1.23%) MySQL
3 1 (1.23%) Big Data
Development Applications
1 3 (3.70%) MSI
1 3 (3.70%) AdminStudio
2 1 (1.23%) Oracle APEX
2 1 (1.23%) Selenium
2 1 (1.23%) PHPUnit
2 1 (1.23%) Cucumber
General
1 11 (13.58%) Finance
2 4 (4.94%) German Language
3 3 (3.70%) Retail
4 2 (2.47%) French Language
4 2 (2.47%) Portuguese Language
5 1 (1.23%) Spanish Language
5 1 (1.23%) Telecoms
5 1 (1.23%) Italian Language
Job Titles
1 16 (19.75%) Service Manager
2 13 (16.05%) Analyst
3 10 (12.35%) Team Leader
3 10 (12.35%) Delivery Manager
3 10 (12.35%) Service Desk Team Leader
4 9 (11.11%) Consultant
5 8 (9.88%) Junior
5 8 (9.88%) Junior Consultant
5 8 (9.88%) Services Delivery Manager
5 8 (9.88%) Service Analyst
6 7 (8.64%) Technical Consultant
6 7 (8.64%) Junior Technical Consultant
7 6 (7.41%) Service Desk Analyst
8 4 (4.94%) Help Desk Team Lead
8 4 (4.94%) Project Manager
8 4 (4.94%) Service Desk Manager
8 4 (4.94%) Customer Services Manager
9 3 (3.70%) Customer Analyst
9 3 (3.70%) Test Manager
9 3 (3.70%) IT Project Manager
Libraries, Frameworks & Software Standards
1 4 (4.94%) Application Packaging
2 1 (1.23%) Web Services
Miscellaneous
1 12 (14.81%) Analytical Skills
2 3 (3.70%) Life Science
3 2 (2.47%) Management Information System
3 2 (2.47%) Kindle
4 1 (1.23%) Statistics
4 1 (1.23%) Data Protection Act
4 1 (1.23%) CMDB
Operating Systems
1 25 (30.86%) Windows
2 6 (7.41%) Windows Server 2003
2 6 (7.41%) Windows Server 2008
2 6 (7.41%) Windows 2000 Server
3 4 (4.94%) Windows 7
4 3 (3.70%) UNIX
4 3 (3.70%) Linux
5 1 (1.23%) Solaris
5 1 (1.23%) CentOS
Processes & Methodologies
1 50 (61.73%) ITIL
2 26 (32.10%) Service Management
2 26 (32.10%) Incident Management
3 25 (30.86%) Problem Management
4 17 (20.99%) Root Cause Analysis
5 14 (17.28%) Resource Management
6 13 (16.05%) Change Management
7 10 (12.35%) Disaster Recovery
8 9 (11.11%) Project Management
9 8 (9.88%) People Management
10 7 (8.64%) IT Asset Management
10 7 (8.64%) ITSM
10 7 (8.64%) Asset Management
10 7 (8.64%) Penetration Testing
11 6 (7.41%) Line Management
11 6 (7.41%) Capacity Management
12 5 (6.17%) Performance Management
13 4 (4.94%) Performance Testing
13 4 (4.94%) Agile Software Development
13 4 (4.94%) Business Intelligence
Programming Languages
1 10 (12.35%) SQL
2 3 (3.70%) VBScript
2 3 (3.70%) PowerShell
3 1 (1.23%) C
3 1 (1.23%) C++
3 1 (1.23%) Java
Qualifications
1 19 (23.46%) Security Cleared
2 18 (22.22%) SC Cleared
3 16 (19.75%) ITIL Certification
4 15 (18.52%) MCSA
4 15 (18.52%) Microsoft Certification
5 9 (11.11%) MCSE
5 9 (11.11%) VMware Certified Professional (VCP)
5 9 (11.11%) Degree
6 7 (8.64%) MCITP
7 6 (7.41%) CCNA
7 6 (7.41%) Cisco Certification
7 6 (7.41%) ITIL Foundation Certificate
8 3 (3.70%) ISTQB Foundation Certification
8 3 (3.70%) ISTQB Advanced Certification
8 3 (3.70%) ISTQB
Quality Assurance & Compliance
1 28 (34.57%) SLA
2 4 (4.94%) ISO 9001
3 2 (2.47%) QA
System Software
1 22 (27.16%) Active Directory
2 3 (3.70%) Microsoft App-V
Systems Management
1 4 (4.94%) Backup Exec
2 3 (3.70%) SCCM
3 1 (1.23%) HP Data Protector
3 1 (1.23%) EMC NetWorker
3 1 (1.23%) Legato
3 1 (1.23%) Tivoli
3 1 (1.23%) Tivoli Storage Manager
3 1 (1.23%) NetBackup
Vendors
1 28 (34.57%) Microsoft
2 21 (25.93%) VMware
3 19 (23.46%) HP
4 13 (16.05%) Cisco
5 11 (13.58%) Citrix
6 10 (12.35%) Remedy
7 9 (11.11%) IBM
7 9 (11.11%) Dell
8 6 (7.41%) Oracle
8 6 (7.41%) ProCurve
9 4 (4.94%) CheckPoint
10 3 (3.70%) Capita
11 2 (2.47%) SAP
12 1 (1.23%) EMC
12 1 (1.23%) Sun
12 1 (1.23%) Google
12 1 (1.23%) Symantec
12 1 (1.23%) Veritas
12 1 (1.23%) Pegasus
12 1 (1.23%) Red Hat