The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 51 31 63
Rank change year-on-year
-20 +32
Permanent jobs citing Service Delivery 32 57 27
As % of all permanent IT jobs located in Southampton 4.06% 7.43% 3.16%
As % of the Processes & Methodologies category 4.96% 9.42% 3.90%
Number of salaries quoted 31 56 22
Average salary £47,500 £45,000 £35,000
Average salary % change year-on-year
+5.55% +28.57%
90% offered a salary of more than £22,000 £29,000 £28,000
10% offered a salary of more than £57,500 £62,500 £64,000
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
645 605 693
As % of all permanent IT jobs located in Southampton 81.85% 78.88% 81.15%
Number of salaries quoted 559 573 643
Average salary £40,325 £40,000 £42,500
Average salary % change year-on-year
+0.81% -5.88%
90% offered a salary of more than £26,500 £25,000 £30,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Southampton

Service Delivery
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Southampton region.

Service Delivery Salary Trend in Southampton

Service Delivery
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Delivery across the Southampton region over the 3 months to 23 October 2014.

Service Delivery Salary Histogram in Southampton

Service Delivery
Top 30 Related IT Skills in Southampton

For the 6 months to 23 October 2014, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 50 (65.79%) ITIL
2 28 (36.84%) SLA
2 28 (36.84%) Microsoft
2 28 (36.84%) Incident Management
3 26 (34.21%) Service Management
4 24 (31.58%) Problem Management
5 21 (27.63%) VMware
5 21 (27.63%) MS Excel
6 20 (26.32%) Windows
7 19 (25.00%) HP
8 17 (22.37%) Root Cause Analysis
9 16 (21.05%) ITIL Certification
9 16 (21.05%) Active Directory
10 15 (19.74%) Microsoft Certification
10 15 (19.74%) MCSA
11 14 (18.42%) Change Management
11 14 (18.42%) Security Cleared
11 14 (18.42%) Resource Management
12 13 (17.11%) SC Cleared
12 13 (17.11%) Disaster Recovery
12 13 (17.11%) Cisco
13 12 (15.79%) Finance
13 12 (15.79%) Analytical Skills
14 11 (14.47%) Degree
14 11 (14.47%) SQL
15 9 (11.84%) Performance Metrics
15 9 (11.84%) VMware Certified Professional (VCP)
15 9 (11.84%) Dell
15 9 (11.84%) MCSE
15 9 (11.84%) IBM

Service Delivery
Top Related IT Skills in Southampton by Category

For the 6 months to 23 October 2014, IT jobs across the Southampton region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.53%) MS Exchange
2 6 (7.89%) Exchange Server 2003
2 6 (7.89%) Exchange Server 2007
2 6 (7.89%) Exchange Server 2010
3 1 (1.32%) Apache
3 1 (1.32%) Lync
Applications
1 21 (27.63%) MS Excel
2 7 (9.21%) MS Office
3 6 (7.89%) MS PowerPoint
Cloud Services
1 1 (1.32%) Amazon AWS
1 1 (1.32%) IaaS
Communications & Networking
1 3 (3.95%) LAN
2 2 (2.63%) TCP/IP
3 1 (1.32%) VPN
3 1 (1.32%) DNS
3 1 (1.32%) SSL
3 1 (1.32%) Telnet
3 1 (1.32%) Wireless
3 1 (1.32%) Wireshark
3 1 (1.32%) Network Security
3 1 (1.32%) tcpdump
3 1 (1.32%) SMTP
3 1 (1.32%) DHCP
3 1 (1.32%) FTP
3 1 (1.32%) HTTP
3 1 (1.32%) LDAP
Database & Business Intelligence
1 3 (3.95%) Oracle Database 11g
1 3 (3.95%) Oracle Database
2 1 (1.32%) Big Data
2 1 (1.32%) MySQL
2 1 (1.32%) SQL Server
Development Applications
1 1 (1.32%) MSI
1 1 (1.32%) AdminStudio
1 1 (1.32%) Oracle APEX
1 1 (1.32%) Selenium
1 1 (1.32%) PHPUnit
1 1 (1.32%) Cucumber
General
1 12 (15.79%) Finance
2 4 (5.26%) Retail
3 3 (3.95%) German Language
4 2 (2.63%) French Language
5 1 (1.32%) Telecoms
5 1 (1.32%) Italian Language
5 1 (1.32%) Portuguese Language
5 1 (1.32%) Spanish Language
Job Titles
1 18 (23.68%) Service Manager
2 11 (14.47%) Analyst
2 11 (14.47%) Delivery Manager
3 10 (13.16%) Service Desk Team Leader
3 10 (13.16%) Team Leader
4 9 (11.84%) Services Delivery Manager
4 9 (11.84%) Consultant
5 8 (10.53%) Junior
5 8 (10.53%) Junior Consultant
5 8 (10.53%) Customer Services Manager
6 7 (9.21%) Junior Technical Consultant
6 7 (9.21%) Technical Consultant
6 7 (9.21%) Service Analyst
7 5 (6.58%) Service Desk Analyst
8 4 (5.26%) Help Desk Team Lead
8 4 (5.26%) Project Manager
8 4 (5.26%) Customer Analyst
9 3 (3.95%) Test Manager
9 3 (3.95%) IT Project Manager
9 3 (3.95%) Field Engineer
Libraries, Frameworks & Software Standards
1 2 (2.63%) Application Packaging
2 1 (1.32%) Web Services
Miscellaneous
1 12 (15.79%) Analytical Skills
2 9 (11.84%) Performance Metrics
3 4 (5.26%) Life Science
4 2 (2.63%) Management Information System
4 2 (2.63%) Kindle
5 1 (1.32%) Statistics
5 1 (1.32%) Data Protection Act
5 1 (1.32%) CMDB
Operating Systems
1 20 (26.32%) Windows
2 6 (7.89%) Windows Server 2003
2 6 (7.89%) Windows Server 2008
2 6 (7.89%) Windows 2000 Server
3 3 (3.95%) UNIX
3 3 (3.95%) Linux
4 2 (2.63%) Windows 7
5 1 (1.32%) Solaris
5 1 (1.32%) CentOS
Processes & Methodologies
1 50 (65.79%) ITIL
2 28 (36.84%) Incident Management
3 26 (34.21%) Service Management
4 24 (31.58%) Problem Management
5 17 (22.37%) Root Cause Analysis
6 14 (18.42%) Resource Management
6 14 (18.42%) Change Management
7 13 (17.11%) Disaster Recovery
8 7 (9.21%) ITSM
8 7 (9.21%) Project Management
8 7 (9.21%) Asset Management
8 7 (9.21%) Penetration Testing
8 7 (9.21%) IT Asset Management
9 6 (7.89%) Business Continuity Planning
9 6 (7.89%) Line Management
9 6 (7.89%) Coaching
9 6 (7.89%) Capacity Management
9 6 (7.89%) Business Continuity
9 6 (7.89%) Security Management
9 6 (7.89%) BCP
Programming Languages
1 11 (14.47%) SQL
2 1 (1.32%) VBScript
2 1 (1.32%) PowerShell
2 1 (1.32%) C
2 1 (1.32%) C++
2 1 (1.32%) Java
Qualifications
1 16 (21.05%) ITIL Certification
2 15 (19.74%) MCSA
2 15 (19.74%) Microsoft Certification
3 14 (18.42%) Security Cleared
4 13 (17.11%) SC Cleared
5 11 (14.47%) Degree
6 9 (11.84%) MCSE
6 9 (11.84%) VMware Certified Professional (VCP)
7 7 (9.21%) MCITP
8 6 (7.89%) CCNA
8 6 (7.89%) Cisco Certification
8 6 (7.89%) ITIL Foundation Certificate
9 3 (3.95%) ISTQB Foundation Certification
9 3 (3.95%) ISTQB Advanced Certification
9 3 (3.95%) ISTQB
Quality Assurance & Compliance
1 28 (36.84%) SLA
2 2 (2.63%) QA
2 2 (2.63%) ISO 9001
System Software
1 16 (21.05%) Active Directory
2 1 (1.32%) Microsoft App-V
2 1 (1.32%) Snort
Systems Management
1 1 (1.32%) Legato
1 1 (1.32%) Tivoli
1 1 (1.32%) Tivoli Storage Manager
1 1 (1.32%) NetBackup
1 1 (1.32%) Backup Exec
1 1 (1.32%) EMC NetWorker
1 1 (1.32%) SCCM
1 1 (1.32%) HP Data Protector
Vendors
1 28 (36.84%) Microsoft
2 21 (27.63%) VMware
3 19 (25.00%) HP
4 13 (17.11%) Cisco
5 9 (11.84%) IBM
5 9 (11.84%) Dell
6 8 (10.53%) Remedy
6 8 (10.53%) Citrix
7 6 (7.89%) ProCurve
7 6 (7.89%) Oracle
8 3 (3.95%) Capita
9 2 (2.63%) SAP
10 1 (1.32%) EMC
10 1 (1.32%) Sun
10 1 (1.32%) Google
10 1 (1.32%) Veritas
10 1 (1.32%) Pegasus
10 1 (1.32%) Red Hat
10 1 (1.32%) CheckPoint
10 1 (1.32%) Symantec
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £45000 - £54000 per annum + Excellent Benefits
Posted: 8 hours ago