The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank - 31 33
Permanent jobs citing Service Delivery 0 12 4
As % of all permanent IT jobs located in Stevenage - 5.63% 2.13%
As % of the Processes & Methodologies category - 6.52% 2.80%
Number of salaries quoted 0 3 3
Average salary - £52,500 £38,500
Average salary % change year-on-year
- +36.36%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
81 184 143
As % of all permanent IT jobs located in Stevenage 54.73% 86.38% 76.06%
Number of salaries quoted 60 129 103
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £32,500 £35,000 £30,000
10% offered a salary of more than £50,000 £57,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Stevenage

Service Delivery
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Stevenage region.

Service Delivery Salary Trend in Stevenage

Service Delivery
Top 30 Related IT Skills in Stevenage

For the 6 months to 24 December 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (66.67%) MS Office
1 4 (66.67%) ITIL
1 4 (66.67%) Windows
2 3 (50.00%) Microsoft
2 3 (50.00%) Symantec
3 2 (33.33%) Blackberry Enterprise Server
3 2 (33.33%) VMware
3 2 (33.33%) Veeam
4 1 (16.67%) MCP
4 1 (16.67%) MCSE
4 1 (16.67%) MCSA
4 1 (16.67%) MS Excel
4 1 (16.67%) MS Exchange
4 1 (16.67%) SLA
4 1 (16.67%) CCNA
4 1 (16.67%) Citrix
4 1 (16.67%) Cisco Certification
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) McAfee
4 1 (16.67%) Norton AntiVirus
4 1 (16.67%) Sophos
4 1 (16.67%) Blackberry
4 1 (16.67%) Management Information System
4 1 (16.67%) MCTS
4 1 (16.67%) Windows Vista
4 1 (16.67%) Problem Management
4 1 (16.67%) VMware Server
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared

Service Delivery
Top Related IT Skills in Stevenage by Category

For the 6 months to 24 December 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) Blackberry Enterprise Server
2 1 (16.67%) MS Exchange
Applications
1 4 (66.67%) MS Office
2 1 (16.67%) MS Excel
Job Titles
1 3 (50.00%) 2nd Line Support
1 3 (50.00%) Support Technician
1 3 (50.00%) 2nd Line Support Technician
2 1 (16.67%) Analyst
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
2 1 (16.67%) Team Leader
2 1 (16.67%) Service Desk Team Leader
Miscellaneous
1 1 (16.67%) Blackberry
1 1 (16.67%) Management Information System
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Windows Vista
2 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 4 (66.67%) ITIL
2 1 (16.67%) Problem Management
2 1 (16.67%) Line Management
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) MCSA
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) MCTS
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) VMware Server
1 1 (16.67%) Hyper-V
1 1 (16.67%) vSphere
Systems Management
1 1 (16.67%) Norton AntiVirus
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) Symantec
2 2 (33.33%) VMware
2 2 (33.33%) Veeam
3 1 (16.67%) McAfee
3 1 (16.67%) Sophos
3 1 (16.67%) Citrix