The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 22 31 36
Rank change year-on-year
+9 +5
Permanent jobs citing Service Delivery 7 4 2
As % of all permanent IT jobs located in Stevenage 4.14% 2.56% 1.14%
As % of the Processes & Methodologies category 7.07% 3.28% 1.57%
Number of salaries quoted 6 1 1
Average salary £28,500 £30,000 £50,000
Average salary % change year-on-year
-5.00% -40.00%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
99 122 127
As % of all permanent IT jobs located in Stevenage 58.58% 78.21% 72.16%
Number of salaries quoted 81 90 115
Average salary £42,500 £40,000 £50,000
Average salary % change year-on-year
+6.25% -20.00%
90% offered a salary of more than £24,500 £30,000 £30,000
10% offered a salary of more than £50,500 £64,000 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Stevenage

Service Delivery
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Stevenage region.

Service Delivery Salary Trend in Stevenage

Service Delivery
Top 30 Related IT Skills in Stevenage

For the 6 months to 18 September 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (50.00%) Windows
2 5 (41.67%) MS Office
2 5 (41.67%) ITIL
2 5 (41.67%) SC Cleared
2 5 (41.67%) Security Cleared
3 4 (33.33%) Remedy
3 4 (33.33%) VMware
4 3 (25.00%) Symantec
4 3 (25.00%) Blackberry Enterprise Server
4 3 (25.00%) Microsoft
4 3 (25.00%) SLA
4 3 (25.00%) Windows Server 2008
5 2 (16.67%) Veeam
5 2 (16.67%) Cisco
5 2 (16.67%) MS Excel
5 2 (16.67%) MS Exchange
5 2 (16.67%) CCNA
5 2 (16.67%) Windows Server 2003
5 2 (16.67%) Citrix
5 2 (16.67%) Cisco Certification
5 2 (16.67%) Blackberry
5 2 (16.67%) McAfee
5 2 (16.67%) vSphere
6 1 (8.33%) Capacity Planning
6 1 (8.33%) McAfee ePO
6 1 (8.33%) Puppet
6 1 (8.33%) VMware ESXi
6 1 (8.33%) Exchange Server 2010
6 1 (8.33%) REST
6 1 (8.33%) vCloud

Service Delivery
Top Related IT Skills in Stevenage by Category

For the 6 months to 18 September 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) Blackberry Enterprise Server
2 2 (16.67%) MS Exchange
3 1 (8.33%) Exchange Server 2010
3 1 (8.33%) Exchange Server 2003
Applications
1 5 (41.67%) MS Office
2 2 (16.67%) MS Excel
3 1 (8.33%) MS PowerPoint
3 1 (8.33%) MS Visio
Communications & Networking
1 1 (8.33%) NetScaler
1 1 (8.33%) BIG-IP
1 1 (8.33%) Firewall
1 1 (8.33%) LAN
1 1 (8.33%) WAN
1 1 (8.33%) DNS
1 1 (8.33%) LDAP
1 1 (8.33%) iSCSI
General
1 1 (8.33%) Games
Job Titles
1 4 (33.33%) Infrastructure Engineer
2 3 (25.00%) 2nd Line Support
2 3 (25.00%) Support Technician
2 3 (25.00%) 2nd Line Support Technician
3 2 (16.67%) Service Desk Team Leader
3 2 (16.67%) Team Leader
4 1 (8.33%) Cloud Engineer
4 1 (8.33%) Infrastructure Support Engineer
4 1 (8.33%) Service Desk Analyst
4 1 (8.33%) Analyst
4 1 (8.33%) Support Engineer
4 1 (8.33%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (8.33%) REST
1 1 (8.33%) SOAP
Miscellaneous
1 2 (16.67%) Blackberry
2 1 (8.33%) User Experience
2 1 (8.33%) Management Information System
2 1 (8.33%) Replication
Operating Systems
1 6 (50.00%) Windows
2 3 (25.00%) Windows Server 2008
3 2 (16.67%) Windows Server 2003
4 1 (8.33%) Windows Server 2012
4 1 (8.33%) Windows Vista
4 1 (8.33%) Linux
4 1 (8.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (41.67%) ITIL
2 1 (8.33%) Capacity Planning
2 1 (8.33%) Performance Monitoring
2 1 (8.33%) Network Monitoring
2 1 (8.33%) Line Management
2 1 (8.33%) People Management
2 1 (8.33%) Network Load Balancing
2 1 (8.33%) Problem Management
2 1 (8.33%) Service Management
2 1 (8.33%) CRM
2 1 (8.33%) Time Management
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 5 (41.67%) SC Cleared
1 5 (41.67%) Security Cleared
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
3 1 (8.33%) VMware Certified Professional (VCP)
3 1 (8.33%) MCTS
3 1 (8.33%) Microsoft Certification
3 1 (8.33%) MCP
3 1 (8.33%) MCSE
3 1 (8.33%) MCSA
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 2 (16.67%) vSphere
2 1 (8.33%) VMware ESXi
2 1 (8.33%) vCloud
2 1 (8.33%) VMware Server
2 1 (8.33%) NFS
2 1 (8.33%) VMware Infrastructure
2 1 (8.33%) Hyper-V
Systems Management
1 1 (8.33%) McAfee ePO
1 1 (8.33%) Puppet
1 1 (8.33%) Backup Exec
1 1 (8.33%) Norton AntiVirus
1 1 (8.33%) SCOM
1 1 (8.33%) SolarWinds Orion
Vendors
1 4 (33.33%) Remedy
1 4 (33.33%) VMware
2 3 (25.00%) Symantec
2 3 (25.00%) Microsoft
3 2 (16.67%) Veeam
3 2 (16.67%) Cisco
3 2 (16.67%) Citrix
3 2 (16.67%) McAfee
4 1 (8.33%) Sophos
4 1 (8.33%) Clearswift
4 1 (8.33%) NetApp
4 1 (8.33%) Red Hat
4 1 (8.33%) Dell
4 1 (8.33%) SAP