The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 27 37 34
Rank change year-on-year
+10 -3
Permanent jobs citing Service Delivery 5 4 2
As % of all permanent IT jobs located in Stevenage 2.66% 2.29% 1.05%
As % of the Processes & Methodologies category 4.76% 2.84% 1.43%
Number of salaries quoted 5 1 1
Average salary £28,500 £30,000 £50,000
Average salary % change year-on-year
-5.00% -40.00%
UK excluding London average salary £45,000 £45,000 £43,161
% change year-on-year
- +4.26%
Service Delivery
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
105 141 140
As % of all permanent IT jobs located in Stevenage 55.85% 80.57% 73.68%
Number of salaries quoted 83 107 124
Average salary £42,500 £40,000 £50,000
Average salary % change year-on-year
+6.25% -20.00%
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Stevenage

Service Delivery
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Stevenage region.

Service Delivery Salary Trend in Stevenage

Service Delivery
Top 30 Related IT Skills in Stevenage

For the 6 months to 20 October 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (50.00%) Windows
2 5 (41.67%) MS Office
2 5 (41.67%) ITIL
2 5 (41.67%) SC Cleared
2 5 (41.67%) Security Cleared
3 4 (33.33%) Remedy
3 4 (33.33%) VMware
4 3 (25.00%) Symantec
4 3 (25.00%) Blackberry Enterprise Server
4 3 (25.00%) Microsoft
4 3 (25.00%) SLA
4 3 (25.00%) Windows Server 2008
5 2 (16.67%) Veeam
5 2 (16.67%) Cisco
5 2 (16.67%) MS Excel
5 2 (16.67%) MS Exchange
5 2 (16.67%) CCNA
5 2 (16.67%) Windows Server 2003
5 2 (16.67%) Citrix
5 2 (16.67%) Cisco Certification
5 2 (16.67%) Blackberry
5 2 (16.67%) McAfee
5 2 (16.67%) vSphere
6 1 (8.33%) Capacity Planning
6 1 (8.33%) McAfee ePO
6 1 (8.33%) Puppet
6 1 (8.33%) VMware ESXi
6 1 (8.33%) Exchange Server 2010
6 1 (8.33%) REST
6 1 (8.33%) vCloud

Service Delivery
Top Related IT Skills in Stevenage by Category

For the 6 months to 20 October 2014, IT jobs across the Stevenage region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) Blackberry Enterprise Server
2 2 (16.67%) MS Exchange
3 1 (8.33%) Exchange Server 2003
3 1 (8.33%) Exchange Server 2010
Applications
1 5 (41.67%) MS Office
2 2 (16.67%) MS Excel
3 1 (8.33%) MS Visio
3 1 (8.33%) MS PowerPoint
Communications & Networking
1 1 (8.33%) LDAP
1 1 (8.33%) LAN
1 1 (8.33%) WAN
1 1 (8.33%) DNS
1 1 (8.33%) Firewall
1 1 (8.33%) BIG-IP
1 1 (8.33%) iSCSI
1 1 (8.33%) NetScaler
General
1 1 (8.33%) Games
Job Titles
1 4 (33.33%) Infrastructure Engineer
2 3 (25.00%) Support Technician
2 3 (25.00%) 2nd Line Support
2 3 (25.00%) 2nd Line Support Technician
3 2 (16.67%) Service Desk Team Leader
3 2 (16.67%) Team Leader
4 1 (8.33%) Infrastructure Support Engineer
4 1 (8.33%) Service Desk Analyst
4 1 (8.33%) Analyst
4 1 (8.33%) Support Engineer
4 1 (8.33%) Service Analyst
4 1 (8.33%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 1 (8.33%) SOAP
1 1 (8.33%) REST
Miscellaneous
1 2 (16.67%) Blackberry
2 1 (8.33%) Management Information System
2 1 (8.33%) Replication
2 1 (8.33%) User Experience
Operating Systems
1 6 (50.00%) Windows
2 3 (25.00%) Windows Server 2008
3 2 (16.67%) Windows Server 2003
4 1 (8.33%) Windows Vista
4 1 (8.33%) Linux
4 1 (8.33%) Red Hat Enterprise Linux
4 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 5 (41.67%) ITIL
2 1 (8.33%) CRM
2 1 (8.33%) Service Management
2 1 (8.33%) Network Load Balancing
2 1 (8.33%) Problem Management
2 1 (8.33%) Time Management
2 1 (8.33%) Capacity Planning
2 1 (8.33%) Performance Monitoring
2 1 (8.33%) Network Monitoring
2 1 (8.33%) Line Management
2 1 (8.33%) People Management
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 5 (41.67%) SC Cleared
1 5 (41.67%) Security Cleared
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
3 1 (8.33%) Microsoft Certification
3 1 (8.33%) VMware Certified Professional (VCP)
3 1 (8.33%) MCTS
3 1 (8.33%) MCP
3 1 (8.33%) MCSE
3 1 (8.33%) MCSA
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 2 (16.67%) vSphere
2 1 (8.33%) VMware ESXi
2 1 (8.33%) vCloud
2 1 (8.33%) NFS
2 1 (8.33%) VMware Server
2 1 (8.33%) VMware Infrastructure
2 1 (8.33%) Hyper-V
Systems Management
1 1 (8.33%) Norton AntiVirus
1 1 (8.33%) Backup Exec
1 1 (8.33%) SCOM
1 1 (8.33%) SolarWinds Orion
1 1 (8.33%) McAfee ePO
1 1 (8.33%) Puppet
Vendors
1 4 (33.33%) Remedy
1 4 (33.33%) VMware
2 3 (25.00%) Symantec
2 3 (25.00%) Microsoft
3 2 (16.67%) Cisco
3 2 (16.67%) McAfee
3 2 (16.67%) Veeam
3 2 (16.67%) Citrix
4 1 (8.33%) NetApp
4 1 (8.33%) Red Hat
4 1 (8.33%) Sophos
4 1 (8.33%) Clearswift
4 1 (8.33%) SAP
4 1 (8.33%) Dell