The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 214 207 226
Rank change year-on-year
-7 +19
Permanent jobs requiring a Service Desk Manager 3 4 2
As % of all permanent IT jobs located in Surrey 0.061% 0.083% 0.037%
As % of the Job Titles category 0.064% 0.087% 0.038%
Number of salaries quoted 2 3 2
Average salary £26,375 £45,000 £32,500
Average salary % change year-on-year
-41.38% +38.46%
UK excluding London average salary £37,500 £37,500 £37,000
% change year-on-year
- +1.35%
Service Desk Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4721 4608 5204
As % of all permanent IT jobs located in Surrey 95.26% 95.42% 96.05%
Number of salaries quoted 3875 3664 4481
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £26,000 £27,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Manager
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Surrey

Service Desk Manager
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Surrey region.

Service Desk Manager Salary Trend in Surrey

Service Desk Manager
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Surrey region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 1 £26,250 -
Service Desk Manager
South East

Service Desk Manager
Top 30 Related IT Skills in Surrey

For the 6 months to 29 August 2014, IT jobs across the Surrey region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 13 (86.67%) ITIL
2 8 (53.33%) Citrix
2 8 (53.33%) Service Management
3 7 (46.67%) Service Desk Management
4 5 (33.33%) Service Delivery
4 5 (33.33%) Microsoft Certification
4 5 (33.33%) ITIL Certification
4 5 (33.33%) Microsoft
5 4 (26.67%) Active Directory
5 4 (26.67%) Telecoms
5 4 (26.67%) Finance
6 3 (20.00%) ITSM
6 3 (20.00%) Project Management
6 3 (20.00%) MS Exchange
6 3 (20.00%) SLA
6 3 (20.00%) Cisco
6 3 (20.00%) Windows
6 3 (20.00%) SharePoint
6 3 (20.00%) Incident Management
6 3 (20.00%) Problem Management
6 3 (20.00%) Exchange Server 2007
6 3 (20.00%) Banking
6 3 (20.00%) SCCM
6 3 (20.00%) IVR
6 3 (20.00%) Cisco UCCX
6 3 (20.00%) SharePoint 2010
7 2 (13.33%) Performance Management
7 2 (13.33%) CAD
7 2 (13.33%) MCP
7 2 (13.33%) PRINCE2

Service Desk Manager
Top Related IT Skills in Surrey by Category

For the 6 months to 29 August 2014, IT jobs across the Surrey region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) SharePoint
1 3 (20.00%) MS Exchange
1 3 (20.00%) Exchange Server 2007
1 3 (20.00%) SharePoint 2010
2 1 (6.67%) Blackberry Enterprise Server
Applications
1 1 (6.67%) MS Project
1 1 (6.67%) MS Office
1 1 (6.67%) MS Visio
General
1 4 (26.67%) Telecoms
1 4 (26.67%) Finance
2 3 (20.00%) Banking
3 2 (13.33%) Legal
Miscellaneous
1 3 (20.00%) IVR
2 2 (13.33%) Management Information System
3 1 (6.67%) NHS
3 1 (6.67%) Blackberry
3 1 (6.67%) Statistics
3 1 (6.67%) Informatics
3 1 (6.67%) Video Conferencing
3 1 (6.67%) iPhone
3 1 (6.67%) iPad
3 1 (6.67%) Health Informatics
Operating Systems
1 3 (20.00%) Windows
2 1 (6.67%) Windows XP
2 1 (6.67%) Windows 7
Processes & Methodologies
1 13 (86.67%) ITIL
2 8 (53.33%) Service Management
3 7 (46.67%) Service Desk Management
4 5 (33.33%) Service Delivery
5 3 (20.00%) ITSM
5 3 (20.00%) Incident Management
5 3 (20.00%) Problem Management
5 3 (20.00%) Project Management
6 2 (13.33%) Performance Management
6 2 (13.33%) PRINCE2
6 2 (13.33%) CAD
6 2 (13.33%) Stakeholder Management
7 1 (6.67%) Asset Management
7 1 (6.67%) Software Engineering
7 1 (6.67%) Time Management
7 1 (6.67%) Trend Analysis
Qualifications
1 5 (33.33%) Microsoft Certification
1 5 (33.33%) ITIL Certification
2 2 (13.33%) MCP
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 4 (26.67%) Active Directory
Systems Management
1 3 (20.00%) SCCM
1 3 (20.00%) Cisco UCCX
Vendors
1 8 (53.33%) Citrix
2 5 (33.33%) Microsoft
3 3 (20.00%) Cisco