The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 210 203 219
Rank change year-on-year
-7 +16
Permanent jobs requiring a Service Desk Manager 3 3 3
As % of all permanent IT jobs located in Surrey 0.063% 0.063% 0.057%
As % of the Job Titles category 0.066% 0.066% 0.059%
Number of salaries quoted 2 3 3
Average salary £26,375 £45,000 £32,500
Average salary % change year-on-year
-41.38% +38.46%
UK excluding London average salary £37,500 £37,500 £37,500
Service Desk Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4512 4529 5098
As % of all permanent IT jobs located in Surrey 95.25% 95.45% 96.21%
Number of salaries quoted 3658 3690 4383
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,500 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Surrey

Service Desk Manager
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Surrey region.

Service Desk Manager Salary Trend in Surrey

Service Desk Manager
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Surrey region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 1 £26,250 -
Service Desk Manager
South East

Service Desk Manager
Top 30 Related IT Skills in Surrey

For the 6 months to 22 September 2014, IT jobs across the Surrey region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 8 (100.00%) ITIL
2 7 (87.50%) Citrix
3 5 (62.50%) Service Management
4 4 (50.00%) Active Directory
4 4 (50.00%) Service Desk Management
5 3 (37.50%) Cisco UCCX
5 3 (37.50%) Exchange Server 2007
5 3 (37.50%) SharePoint 2010
5 3 (37.50%) IVR
5 3 (37.50%) SCCM
5 3 (37.50%) Cisco
5 3 (37.50%) Microsoft
5 3 (37.50%) ITSM
5 3 (37.50%) Telecoms
5 3 (37.50%) Finance
5 3 (37.50%) Banking
5 3 (37.50%) Microsoft Certification
5 3 (37.50%) Windows
5 3 (37.50%) SharePoint
5 3 (37.50%) MS Exchange
6 2 (25.00%) ITIL Certification
6 2 (25.00%) CAD
6 2 (25.00%) Legal
6 2 (25.00%) Service Delivery
6 2 (25.00%) Problem Management
7 1 (12.50%) Line Management
7 1 (12.50%) People Management
7 1 (12.50%) iPad
7 1 (12.50%) Video Conferencing
7 1 (12.50%) iPhone

Service Desk Manager
Top Related IT Skills in Surrey by Category

For the 6 months to 22 September 2014, IT jobs across the Surrey region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) Exchange Server 2007
1 3 (37.50%) SharePoint 2010
1 3 (37.50%) SharePoint
1 3 (37.50%) MS Exchange
2 1 (12.50%) Blackberry Enterprise Server
Applications
1 1 (12.50%) MS Project
1 1 (12.50%) MS Office
1 1 (12.50%) MS Visio
General
1 3 (37.50%) Telecoms
1 3 (37.50%) Finance
1 3 (37.50%) Banking
2 2 (25.00%) Legal
Miscellaneous
1 3 (37.50%) IVR
2 1 (12.50%) iPad
2 1 (12.50%) Video Conferencing
2 1 (12.50%) iPhone
2 1 (12.50%) Statistics
2 1 (12.50%) Blackberry
Operating Systems
1 3 (37.50%) Windows
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows XP
Processes & Methodologies
1 8 (100.00%) ITIL
2 5 (62.50%) Service Management
3 4 (50.00%) Service Desk Management
4 3 (37.50%) ITSM
5 2 (25.00%) CAD
5 2 (25.00%) Service Delivery
5 2 (25.00%) Problem Management
6 1 (12.50%) Line Management
6 1 (12.50%) People Management
6 1 (12.50%) Stakeholder Management
6 1 (12.50%) Asset Management
6 1 (12.50%) Incident Management
Qualifications
1 3 (37.50%) Microsoft Certification
2 2 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Active Directory
Systems Management
1 3 (37.50%) Cisco UCCX
1 3 (37.50%) SCCM
Vendors
1 7 (87.50%) Citrix
2 3 (37.50%) Cisco
2 3 (37.50%) Microsoft