The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 407 395 447
Rank change year-on-year
-12 +52
Permanent jobs requiring a Service Desk Manager 34 38 7
As % of all permanent IT jobs located in the South East 0.16% 0.18% 0.030%
As % of the Job Titles category 0.17% 0.19% 0.032%
Number of salaries quoted 25 32 7
Average salary £37,500 £42,500 £55,000
Average salary % change year-on-year
-11.76% -22.72%
90% offered a salary of more than £35,000 £37,600 £30,100
10% offered a salary of more than £46,500 £49,700 £60,000
UK excluding London average salary £37,000 £42,500 £35,500
% change year-on-year
-12.94% +19.71%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20494 20083 21950
As % of all permanent IT jobs located in the South East 95.47% 94.87% 95.42%
Number of salaries quoted 16539 16139 19148
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 29 December 2014.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 15 £41,500 - 1
Buckinghamshire -2 6 £40,000 +3.89% 2
Hampshire -21 6 £35,000 +16.66%
East Sussex -6 2 £50,000 -4.76%
Oxfordshire - 2 £40,000 - 2
West Sussex - 2 £37,500 -
Surrey -23 1 £40,000 -5.88%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South East

For the 6 months to 29 December 2014, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 52 (72.22%) ITIL
2 28 (38.89%) SLA
3 26 (36.11%) Windows
3 26 (36.11%) ITIL Certification
4 25 (34.72%) Service Delivery
5 22 (30.56%) Line Management
6 20 (27.78%) Retail
7 18 (25.00%) Finance
8 14 (19.44%) Blackberry
9 13 (18.06%) EPoS
9 13 (18.06%) SQL
10 12 (16.67%) Service Management
11 10 (13.89%) Active Directory
11 10 (13.89%) McAfee
12 9 (12.50%) Continuous Improvement
12 9 (12.50%) Numerical Analysis
13 8 (11.11%) Incident Management
14 7 (9.72%) Windows Server 2008
14 7 (9.72%) Windows 7
14 7 (9.72%) Microsoft
14 7 (9.72%) MS Exchange
15 6 (8.33%) Exchange Server 2007
16 5 (6.94%) Performance Improvement
16 5 (6.94%) Performance Metrics
16 5 (6.94%) Citrix
17 4 (5.56%) Business Intelligence
17 4 (5.56%) Cisco
17 4 (5.56%) MS Office
17 4 (5.56%) Workflow
17 4 (5.56%) VMware

Service Desk Manager
Top Related IT Skills in the South East by Category

For the 6 months to 29 December 2014, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.72%) MS Exchange
2 6 (8.33%) Exchange Server 2007
3 3 (4.17%) SharePoint 2010
3 3 (4.17%) SharePoint
4 1 (1.39%) Exchange Server 2010
4 1 (1.39%) Blackberry Enterprise Server
Applications
1 4 (5.56%) MS Office
2 3 (4.17%) MS Excel
Business Applications
1 1 (1.39%) Agresso
1 1 (1.39%) Oracle Applications
1 1 (1.39%) SAP Oil and Gas
Cloud Services
1 1 (1.39%) SaaS
Communications & Networking
1 3 (4.17%) SMTP
2 1 (1.39%) Structured Cabling
2 1 (1.39%) Broadband
2 1 (1.39%) LAN
Database & Business Intelligence
1 1 (1.39%) SQL Server
1 1 (1.39%) Data Warehouse
1 1 (1.39%) SQL Server 2008
General
1 20 (27.78%) Retail
2 18 (25.00%) Finance
3 3 (4.17%) Telecoms
4 2 (2.78%) Legal
5 1 (1.39%) Manufacturing
5 1 (1.39%) Publishing
5 1 (1.39%) Marketing
5 1 (1.39%) Back Office
5 1 (1.39%) Electronics
Miscellaneous
1 14 (19.44%) Blackberry
2 13 (18.06%) EPoS
3 5 (6.94%) Performance Metrics
4 3 (4.17%) IVR
5 2 (2.78%) Statistics
5 2 (2.78%) FMCG
6 1 (1.39%) Mobile App
6 1 (1.39%) Analytical Skills
6 1 (1.39%) Video Conferencing
6 1 (1.39%) DTV
6 1 (1.39%) Management Information System
Operating Systems
1 26 (36.11%) Windows
2 7 (9.72%) Windows Server 2008
2 7 (9.72%) Windows 7
3 3 (4.17%) Linux
4 1 (1.39%) Windows XP
4 1 (1.39%) Windows Server 2003
4 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 52 (72.22%) ITIL
2 25 (34.72%) Service Delivery
3 22 (30.56%) Line Management
4 12 (16.67%) Service Management
5 9 (12.50%) Continuous Improvement
5 9 (12.50%) Numerical Analysis
6 8 (11.11%) Incident Management
7 5 (6.94%) Performance Improvement
8 4 (5.56%) Performance Management
8 4 (5.56%) Workflow
8 4 (5.56%) Business Intelligence
9 3 (4.17%) ITSM
9 3 (4.17%) Project Management
9 3 (4.17%) Time Management
9 3 (4.17%) Problem Management
9 3 (4.17%) Release Management
9 3 (4.17%) Business Transformation
9 3 (4.17%) Service Desk Management
9 3 (4.17%) Mentoring
9 3 (4.17%) Coaching
Programming Languages
1 13 (18.06%) SQL
2 1 (1.39%) C
Qualifications
1 26 (36.11%) ITIL Certification
2 1 (1.39%) Degree
2 1 (1.39%) SC Cleared
2 1 (1.39%) Security Cleared
2 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 28 (38.89%) SLA
2 4 (5.56%) ISO/IEC 27001
3 1 (1.39%) QA
System Software
1 10 (13.89%) Active Directory
2 1 (1.39%) VMware Infrastructure
Systems Management
1 3 (4.17%) SCCM
1 3 (4.17%) Cisco UCCX
Vendors
1 10 (13.89%) McAfee
2 7 (9.72%) Microsoft
3 5 (6.94%) Citrix
4 4 (5.56%) VMware
4 4 (5.56%) Cisco
5 2 (2.78%) Remedy
6 1 (1.39%) Infor
6 1 (1.39%) Avaya
6 1 (1.39%) Oracle
6 1 (1.39%) SAP
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Salary: £35000 - £45000 per annum + DOE
Posted: 6 days ago
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Haybrook IT Resourcing Ltd
Salary: Unspecified
Posted: 11 days ago
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Salary: £45000 - £50000 per annum + bonuses
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Salary: £38000.00 - £45000.00 per annum
Posted: 26 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Posted: 27 days ago