The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 419 427 389
Rank change year-on-year
+8 -38
Permanent jobs requiring a Service Desk Manager 25 31 36
As % of all permanent IT jobs located in the South East 0.12% 0.14% 0.17%
As % of the Job Titles category 0.13% 0.15% 0.18%
Number of salaries quoted 19 29 35
Average salary £43,500 £37,500 £35,000
Average salary % change year-on-year
+16.00% +7.14%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £45,500 £48,000 £47,500
UK excluding London average salary £39,000 £37,500 £37,500
% change year-on-year
+4.00% -
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19933 21138 20178
As % of all permanent IT jobs located in the South East 94.59% 94.86% 95.14%
Number of salaries quoted 16542 16611 16631
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 31 August 2015.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -8 6 £40,000 +6.66%
Oxfordshire -4 5 £44,000 +22.22% 1
Surrey +3 4 £30,000 +13.74%
Kent -4 4 £45,000 +42.85% 1
Hampshire - 3 £40,000 -
Middlesex +1 1 £26,000 -35.00%
Berkshire -3 1 £40,000 -4.76% 2
East Sussex - 1 £30,000 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South East

For the 6 months to 31 August 2015, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 51 (85.00%) ITIL
2 24 (40.00%) Problem Management
3 20 (33.33%) Service Delivery
4 18 (30.00%) SLA
5 16 (26.67%) Line Management
6 15 (25.00%) ITIL Certification
6 15 (25.00%) Retail
7 11 (18.33%) Change Management
7 11 (18.33%) Service Management
7 11 (18.33%) EPoS
8 10 (16.67%) Coaching
9 9 (15.00%) Continuous Improvement
9 9 (15.00%) Performance Management
9 9 (15.00%) Windows
10 8 (13.33%) Project Management
10 8 (13.33%) People Management
11 7 (11.67%) Mentoring
11 7 (11.67%) MS Excel
12 6 (10.00%) Validation
13 5 (8.33%) PRINCE2
13 5 (8.33%) Active Directory
13 5 (8.33%) Data Centre
13 5 (8.33%) Windows Server 2008
13 5 (8.33%) Product Management
14 4 (6.67%) Microsoft
14 4 (6.67%) SQL
14 4 (6.67%) LAN
14 4 (6.67%) WAN
15 3 (5.00%) Computacenter
15 3 (5.00%) VMware

Service Desk Manager
Top Related IT Skills in the South East by Category

For the 6 months to 31 August 2015, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.33%) MS Exchange
2 1 (1.67%) Exchange Server 2007
2 1 (1.67%) Apache
2 1 (1.67%) Exchange Server 2010
Applications
1 7 (11.67%) MS Excel
2 3 (5.00%) MS Office
Cloud Services
1 2 (3.33%) Office 365
2 1 (1.67%) Google Analytics
Communications & Networking
1 4 (6.67%) LAN
1 4 (6.67%) WAN
2 2 (3.33%) SAN
3 1 (1.67%) SSH
3 1 (1.67%) Wi-Fi
3 1 (1.67%) Wireless
3 1 (1.67%) Firewall
3 1 (1.67%) SMTP
3 1 (1.67%) VoIP
Database & Business Intelligence
1 1 (1.67%) SQL Server
1 1 (1.67%) SQL Server 2008
Development Applications
1 1 (1.67%) MSI
General
1 15 (25.00%) Retail
2 3 (5.00%) Telecoms
3 2 (3.33%) Finance
4 1 (1.67%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.67%) XML
1 1 (1.67%) REST
Miscellaneous
1 11 (18.33%) EPoS
2 5 (8.33%) Data Centre
3 3 (5.00%) Analytical Skills
4 2 (3.33%) Management Information System
5 1 (1.67%) Blackberry
5 1 (1.67%) FMCG
Operating Systems
1 9 (15.00%) Windows
2 5 (8.33%) Windows Server 2008
3 3 (5.00%) UNIX
3 3 (5.00%) Linux
4 2 (3.33%) Windows 7
4 2 (3.33%) Windows Server 2012
5 1 (1.67%) Windows XP
5 1 (1.67%) Android
5 1 (1.67%) Windows 2000 Server
Processes & Methodologies
1 51 (85.00%) ITIL
2 24 (40.00%) Problem Management
3 20 (33.33%) Service Delivery
4 16 (26.67%) Line Management
5 11 (18.33%) Change Management
5 11 (18.33%) Service Management
6 10 (16.67%) Coaching
7 9 (15.00%) Continuous Improvement
7 9 (15.00%) Performance Management
8 8 (13.33%) Project Management
8 8 (13.33%) People Management
9 7 (11.67%) Mentoring
10 6 (10.00%) Validation
11 5 (8.33%) PRINCE2
11 5 (8.33%) Product Management
12 1 (1.67%) Operations Management
12 1 (1.67%) Time Management
12 1 (1.67%) Strategic Planning
12 1 (1.67%) Statistical Analysis
12 1 (1.67%) Incident Management
Programming Languages
1 4 (6.67%) SQL
Qualifications
1 15 (25.00%) ITIL Certification
2 2 (3.33%) Degree
3 1 (1.67%) SC Cleared
3 1 (1.67%) Security Cleared
Quality Assurance & Compliance
1 18 (30.00%) SLA
2 2 (3.33%) ISO/IEC 27001
3 1 (1.67%) ISO 9001
System Software
1 5 (8.33%) Active Directory
2 2 (3.33%) VMware Infrastructure
Systems Management
1 2 (3.33%) Tivoli
1 2 (3.33%) Tivoli Storage Manager
Vendors
1 4 (6.67%) Microsoft
2 3 (5.00%) Computacenter
2 3 (5.00%) VMware
3 2 (3.33%) Citrix
3 2 (3.33%) Salesforce.com
3 2 (3.33%) Cisco
3 2 (3.33%) IBM
4 1 (1.67%) Google
4 1 (1.67%) McAfee
4 1 (1.67%) Apple
Kent
Coal IT Services
Salary: From £40,000 to £50,000 per annum + Bonus + Benefits
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum
Posted: 3 days ago