The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Manager
Rank 409 433 410
Rank change year-on-year
+24 -23
Permanent jobs requiring a Service Desk Manager 27 10 11
As % of all permanent IT jobs located in the South East 0.123% 0.042% 0.048%
As % of the Job Titles category 0.129% 0.044% 0.051%
Number of salaries quoted 25 8 6
Average salary £50,000 £41,750 £33,750
Average salary % change year-on-year
+19.76% +23.70%
UK excluding London average salary £41,250 £41,000 £37,250
% change year-on-year
+0.60% +10.06%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
20893 22619 21470
As % of all permanent IT jobs located in the South East 94.89% 95.19% 94.41%
Number of salaries quoted 17337 19571 18458
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,250 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
England

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the South East region as a proportion of the total demand within the Job Titles category.

South East Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

South East Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 17 May 2013.

South East Service Desk Manager Salary Histogram

Service Desk Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Buckinghamshire - 10 £50,000 -
Oxfordshire - 8 £41,500 -
Berkshire +6 3 £53,600 +12.84%
Hampshire +1 3 £42,500 +3.65%
West Sussex -5 3 £44,000 +10.00%
Surrey +17 2 £38,750 +12.31%
Middlesex - 2 £37,500 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 22 (66.67%) ITIL
2 10 (30.30%) MS Excel
2 10 (30.30%) Service Management
2 10 (30.30%) Service Delivery
3 9 (27.27%) Active Directory
4 8 (24.24%) Sarbanes-Oxley
4 8 (24.24%) Windows
4 8 (24.24%) Microsoft
5 7 (21.21%) ITSM
6 6 (18.18%) Finance
6 6 (18.18%) Service Desk Management
7 5 (15.15%) Manufacturing
7 5 (15.15%) SLA
8 4 (12.12%) MS Exchange
8 4 (12.12%) MS Office
8 4 (12.12%) Microsoft Certification
8 4 (12.12%) Windows 7
9 3 (9.091%) Degree
9 3 (9.091%) Problem Management
9 3 (9.091%) Enterprise Software
9 3 (9.091%) Cisco Certification
9 3 (9.091%) Blackberry Enterprise Server
9 3 (9.091%) MCSE
9 3 (9.091%) MCSA
9 3 (9.091%) Cisco
9 3 (9.091%) CCNA
10 2 (6.061%) PRINCE2
10 2 (6.061%) SharePoint
10 2 (6.061%) Client/Server
10 2 (6.061%) Windows XP

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (6.061%) Application Packaging
Application Platforms
1 4 (12.12%) MS Exchange
2 3 (9.091%) Blackberry Enterprise Server
3 2 (6.061%) SharePoint
Applications
1 10 (30.30%) MS Excel
2 4 (12.12%) MS Office
Database & Business Intelligence
1 1 (3.030%) SQL Server
General
1 6 (18.18%) Finance
2 5 (15.15%) Manufacturing
3 2 (6.061%) Advertising
3 2 (6.061%) Telecoms
Miscellaneous
1 3 (9.091%) Enterprise Software
2 2 (6.061%) Client/Server
3 1 (3.030%) Management Information System
3 1 (3.030%) Computer Science
3 1 (3.030%) iPad
Operating Systems
1 8 (24.24%) Windows
2 4 (12.12%) Windows 7
3 2 (6.061%) Windows XP
4 1 (3.030%) Windows Server 2003
4 1 (3.030%) Windows Server 2008
4 1 (3.030%) UNIX
Processes & Methodologies
1 22 (66.67%) ITIL
2 10 (30.30%) Service Management
2 10 (30.30%) Service Delivery
3 7 (21.21%) ITSM
4 6 (18.18%) Service Desk Management
5 3 (9.091%) Problem Management
6 2 (6.061%) PRINCE2
6 2 (6.061%) Project Management
6 2 (6.061%) Security Management
6 2 (6.061%) Incident Management
6 2 (6.061%) Continuous Improvement
7 1 (3.030%) Supplier Management
7 1 (3.030%) Performance Management
7 1 (3.030%) ITIL V3
Qualifications
1 4 (12.12%) Microsoft Certification
2 3 (9.091%) MCSE
2 3 (9.091%) MCSA
2 3 (9.091%) CCNA
2 3 (9.091%) Degree
2 3 (9.091%) Cisco Certification
3 2 (6.061%) CCENT
3 2 (6.061%) CCEE
3 2 (6.061%) CCAA
3 2 (6.061%) Citrix Certification
3 2 (6.061%) ITIL Certification
4 1 (3.030%) MCITP
4 1 (3.030%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (24.24%) Sarbanes-Oxley
2 5 (15.15%) SLA
3 1 (3.030%) BS7799
3 1 (3.030%) ISO/IEC 27001
3 1 (3.030%) PCI DSS
3 1 (3.030%) ISO 9001
System Software
1 9 (27.27%) Active Directory
Vendors
1 8 (24.24%) Microsoft
2 3 (9.091%) Cisco
3 2 (6.061%) Citrix
3 2 (6.061%) Symantec