The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 409 411 409
Rank change year-on-year
+2 -2
Permanent jobs requiring a Service Desk Manager 41 43 41
As % of all permanent IT jobs located in the South East 0.22% 0.21% 0.20%
As % of the Job Titles category 0.22% 0.22% 0.21%
Number of salaries quoted 35 37 32
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £37,500 £35,000 £33,000
10% offered a salary of more than £59,300 £51,500 £49,500
UK excluding London average salary £40,000 £37,500 £39,500
% change year-on-year
+6.66% -5.06%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18287 19931 19929
As % of all permanent IT jobs located in the South East 96.42% 97.07% 96.56%
Number of salaries quoted 15671 16283 15778
Average salary £44,000 £40,500 £42,500
Average salary % change year-on-year
+8.64% -4.70%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 13 February 2016.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -14 11 £41,500 -
Oxfordshire -2 8 £45,500 -9.00% 2
Kent - 7 £50,000 - 2
Buckinghamshire -1 6 - - 1
Surrey +14 5 £40,000 +6.66%
Hampshire +23 4 £38,000 -24.00%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South East

For the 6 months to 13 February 2016, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 70 (83.33%) ITIL
2 44 (52.38%) Service Delivery
3 38 (45.24%) SLA
4 22 (26.19%) Change Management
5 21 (25.00%) PRINCE2
6 20 (23.81%) Service Management
6 20 (23.81%) Incident Management
7 16 (19.05%) Active Directory
8 15 (17.86%) Windows
9 14 (16.67%) Problem Management
10 13 (15.48%) Windows 7
10 13 (15.48%) People Management
10 13 (15.48%) Finance
11 12 (14.29%) Supplier Management
12 11 (13.10%) ITIL Certification
13 9 (10.71%) Microsoft
13 9 (10.71%) ISO/IEC 27001
13 9 (10.71%) Line Management
13 9 (10.71%) Windows Server
13 9 (10.71%) Continuous Improvement
14 8 (9.52%) ITIL V3
14 8 (9.52%) Windows Server 2012
14 8 (9.52%) Windows Server 2008
15 7 (8.33%) SCCM
15 7 (8.33%) Performance Management
15 7 (8.33%) Knowledge Management
15 7 (8.33%) Analytical Skills
15 7 (8.33%) Stakeholder Management
16 6 (7.14%) ITSM
16 6 (7.14%) Mentoring

Service Desk Manager
Top Related IT Skills in the South East by Category

For the 6 months to 13 February 2016, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.38%) MS Exchange
2 1 (1.19%) Exchange Server 2000
2 1 (1.19%) Exchange Server 2013
Applications
1 5 (5.95%) MS Office
2 2 (2.38%) MS Excel
Business Applications
1 1 (1.19%) Remedy ITSM
Cloud Services
1 1 (1.19%) Office 365
Communications & Networking
1 5 (5.95%) Wi-Fi
2 1 (1.19%) DHCP
2 1 (1.19%) DNS
2 1 (1.19%) LAN
2 1 (1.19%) TCP/IP
2 1 (1.19%) VLAN
2 1 (1.19%) WAN
2 1 (1.19%) Wireless
Development Applications
1 1 (1.19%) MSI
General
1 13 (15.48%) Finance
2 3 (3.57%) Banking
3 2 (2.38%) Telecoms
4 1 (1.19%) Billing
4 1 (1.19%) Retail
Miscellaneous
1 7 (8.33%) Analytical Skills
2 2 (2.38%) Social Media
2 2 (2.38%) User Experience
3 1 (1.19%) Blackberry
3 1 (1.19%) Data Centre
3 1 (1.19%) Management Information System
3 1 (1.19%) Statistics
Operating Systems
1 15 (17.86%) Windows
2 13 (15.48%) Windows 7
3 9 (10.71%) Windows Server
4 8 (9.52%) Windows Server 2008
4 8 (9.52%) Windows Server 2012
5 3 (3.57%) Mac OS X
6 2 (2.38%) Android
7 1 (1.19%) Windows 10
7 1 (1.19%) Windows 8
7 1 (1.19%) Windows Vista
7 1 (1.19%) Windows XP
Processes & Methodologies
1 70 (83.33%) ITIL
2 44 (52.38%) Service Delivery
3 22 (26.19%) Change Management
4 21 (25.00%) PRINCE2
5 20 (23.81%) Incident Management
5 20 (23.81%) Service Management
6 14 (16.67%) Problem Management
7 13 (15.48%) People Management
8 12 (14.29%) Supplier Management
9 9 (10.71%) Continuous Improvement
9 9 (10.71%) Line Management
10 8 (9.52%) ITIL V3
11 7 (8.33%) Knowledge Management
11 7 (8.33%) Performance Management
11 7 (8.33%) Stakeholder Management
12 6 (7.14%) ITSM
12 6 (7.14%) Mentoring
12 6 (7.14%) Trend Analysis
13 5 (5.95%) Mobile Device Management
13 5 (5.95%) Service Desk Management
Programming Languages
1 2 (2.38%) C
Qualifications
1 11 (13.10%) ITIL Certification
2 3 (3.57%) SC Cleared
2 3 (3.57%) Security Cleared
3 1 (1.19%) Degree
3 1 (1.19%) MCP
Quality Assurance & Compliance
1 38 (45.24%) SLA
2 9 (10.71%) ISO/IEC 27001
System Software
1 16 (19.05%) Active Directory
2 1 (1.19%) Hyper-V
Systems Management
1 7 (8.33%) SCCM
2 1 (1.19%) Backup Exec
2 1 (1.19%) Norton AntiVirus
2 1 (1.19%) SCSM
Vendors
1 9 (10.71%) Microsoft
2 2 (2.38%) Computacenter
2 2 (2.38%) Facebook
2 2 (2.38%) Genesys
3 1 (1.19%) Apple
3 1 (1.19%) Avaya
3 1 (1.19%) Cisco
3 1 (1.19%) Citrix
3 1 (1.19%) Intel Security
3 1 (1.19%) Remedy
3 1 (1.19%) Sophos
3 1 (1.19%) Symantec
3 1 (1.19%) VMware
Kent
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Salary: £30,000 - £40,000 per year
Posted: 2 days ago
Kent
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Salary: From £45,000 to £55,000 per annum + Bonus + Benefits
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Salary: From £35,000 to £45,000 per annum
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Salary: £30000 - £35000 per annum + Benefits
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Salary: £41000 - £56000 per annum
Posted: 11 days ago