The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 421 425 422
Rank change year-on-year
+4 -3
Permanent jobs requiring a Service Desk Manager 30 50 53
As % of all permanent IT jobs located in the South East 0.16% 0.23% 0.22%
As % of the Job Titles category 0.16% 0.24% 0.23%
Number of salaries quoted 30 48 51
Average salary £48,500 £42,000 £45,000
Average salary % change year-on-year
+15.47% -6.66%
90% offered a salary of more than £37,500 £35,000 £35,000
10% offered a salary of more than £56,500 £50,000 £55,000
UK excluding London average salary £45,000 £40,500 £42,500
% change year-on-year
+11.11% -4.70%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18697 20699 22804
As % of all permanent IT jobs located in the South East 96.77% 96.93% 96.39%
Number of salaries quoted 15911 16566 18209
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 30 April 2016.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +1 11 £48,500 -3.00%
Buckinghamshire +21 5 £70,000 +55.55% 1
Kent - 5 £50,000 -
Berkshire -12 4 £45,750 +8.92%
Surrey +8 3 £37,500 +18.11%
Hampshire -2 1 £40,000 -20.00%
Middlesex - 1 £55,000 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South East

For the 6 months to 30 April 2016, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 57 (77.03%) ITIL
2 36 (48.65%) Service Delivery
3 34 (45.95%) SLA
4 19 (25.68%) People Management
5 18 (24.32%) Finance
6 16 (21.62%) PRINCE2
6 16 (21.62%) ITIL Certification
6 16 (21.62%) Problem Management
7 15 (20.27%) Change Management
7 15 (20.27%) Service Management
8 14 (18.92%) ISO/IEC 27001
9 12 (16.22%) Incident Management
10 11 (14.86%) Line Management
10 11 (14.86%) Mentoring
11 10 (13.51%) Analytical Skills
11 10 (13.51%) Active Directory
12 9 (12.16%) Windows
12 9 (12.16%) Information Security
12 9 (12.16%) Coaching
12 9 (12.16%) Resource Management
13 8 (10.81%) Windows 7
14 7 (9.46%) Trend Analysis
14 7 (9.46%) ITIL V3
14 7 (9.46%) Continuous Improvement
14 7 (9.46%) Performance Management
14 7 (9.46%) C
15 6 (8.11%) Microsoft
15 6 (8.11%) Stakeholder Management
15 6 (8.11%) Supplier Management
16 4 (5.41%) ITSM

Service Desk Manager
Top Related IT Skills in the South East by Category

For the 6 months to 30 April 2016, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.35%) Exchange Server 2007
1 1 (1.35%) Exchange Server 2010
1 1 (1.35%) MS Exchange
Applications
1 3 (4.05%) MS Office
Business Applications
1 2 (2.70%) SAP Oil and Gas
2 1 (1.35%) Remedy ITSM
Cloud Services
1 1 (1.35%) Office 365
Communications & Networking
1 4 (5.41%) Wi-Fi
2 1 (1.35%) DHCP
2 1 (1.35%) DNS
2 1 (1.35%) TCP/IP
2 1 (1.35%) VLAN
General
1 18 (24.32%) Finance
2 3 (4.05%) Telecoms
3 2 (2.70%) Banking
3 2 (2.70%) Electronics
3 2 (2.70%) Manufacturing
3 2 (2.70%) Marketing
3 2 (2.70%) Retail
Miscellaneous
1 10 (13.51%) Analytical Skills
2 2 (2.70%) Social Media
3 1 (1.35%) Driving Licence
3 1 (1.35%) Management Information System
3 1 (1.35%) Statistics
Operating Systems
1 9 (12.16%) Windows
2 8 (10.81%) Windows 7
3 4 (5.41%) Windows Server
4 3 (4.05%) Mac OS X
4 3 (4.05%) Windows Server 2008
4 3 (4.05%) Windows Server 2012
5 1 (1.35%) Windows 10
5 1 (1.35%) Windows 8
Processes & Methodologies
1 57 (77.03%) ITIL
2 36 (48.65%) Service Delivery
3 19 (25.68%) People Management
4 16 (21.62%) PRINCE2
4 16 (21.62%) Problem Management
5 15 (20.27%) Change Management
5 15 (20.27%) Service Management
6 12 (16.22%) Incident Management
7 11 (14.86%) Line Management
7 11 (14.86%) Mentoring
8 9 (12.16%) Coaching
8 9 (12.16%) Information Security
8 9 (12.16%) Resource Management
9 7 (9.46%) Continuous Improvement
9 7 (9.46%) ITIL V3
9 7 (9.46%) Performance Management
9 7 (9.46%) Trend Analysis
10 6 (8.11%) Stakeholder Management
10 6 (8.11%) Supplier Management
11 4 (5.41%) ITSM
Programming Languages
1 7 (9.46%) C
Qualifications
1 16 (21.62%) ITIL Certification
Quality Assurance & Compliance
1 34 (45.95%) SLA
2 14 (18.92%) ISO/IEC 27001
System Software
1 10 (13.51%) Active Directory
2 2 (2.70%) Hyper-V
3 1 (1.35%) VMware Infrastructure
Systems Management
1 3 (4.05%) SCCM
2 1 (1.35%) SCSM
Vendors
1 6 (8.11%) Microsoft
2 2 (2.70%) Computacenter
2 2 (2.70%) Facebook
2 2 (2.70%) Genesys
2 2 (2.70%) SAP
2 2 (2.70%) VMware
3 1 (1.35%) Citrix
3 1 (1.35%) Remedy
3 1 (1.35%) Sophos
High Wycombe
Bluefire Consulting
Salary: £35000 - £45000 per annum
Posted: 11 days ago