The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 403 376 436
Rank change year-on-year
-27 +60
Permanent jobs requiring a Service Desk Manager 32 34 5
As % of all permanent IT jobs located in the South East 0.15% 0.17% 0.023%
As % of the Job Titles category 0.16% 0.18% 0.024%
Number of salaries quoted 26 26 5
Average salary £40,750 £42,000 £55,000
Average salary % change year-on-year
-2.97% -23.63%
90% offered a salary of more than £35,000 £35,000 £41,500
10% offered a salary of more than £50,000 £45,000 £59,000
UK excluding London average salary £37,500 £40,000 £41,000
% change year-on-year
-6.25% -2.43%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19829 18833 20898
As % of all permanent IT jobs located in the South East 95.60% 94.60% 95.19%
Number of salaries quoted 16199 15045 18115
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,500 £62,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 30 January 2015.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 21 £37,500 - 1
Buckinghamshire -4 4 £45,000 +24.13%
Surrey -20 2 £46,250 +8.82%
Hampshire - 2 £35,000 - 1
Oxfordshire - 2 £50,000 - 1
East Sussex -16 1 £50,000 -4.76%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South East

For the 6 months to 30 January 2015, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 51 (70.83%) ITIL
2 29 (40.28%) Windows
3 28 (38.89%) SLA
4 27 (37.50%) Service Delivery
5 26 (36.11%) Retail
6 23 (31.94%) ITIL Certification
7 21 (29.17%) Line Management
8 18 (25.00%) Blackberry
9 17 (23.61%) EPoS
9 17 (23.61%) SQL
10 14 (19.44%) McAfee
11 11 (15.28%) Finance
12 9 (12.50%) Service Management
12 9 (12.50%) Continuous Improvement
13 8 (11.11%) Windows Server 2008
13 8 (11.11%) Active Directory
14 7 (9.72%) Microsoft
14 7 (9.72%) Incident Management
14 7 (9.72%) Performance Improvement
14 7 (9.72%) Performance Metrics
15 6 (8.33%) Windows 7
16 5 (6.94%) Numerical Analysis
16 5 (6.94%) MS Exchange
17 4 (5.56%) MS Excel
17 4 (5.56%) PRINCE2
17 4 (5.56%) Business Intelligence
17 4 (5.56%) Telecoms
17 4 (5.56%) Workflow
17 4 (5.56%) ISO/IEC 27001
17 4 (5.56%) Performance Management

Service Desk Manager
Top Related IT Skills in the South East by Category

For the 6 months to 30 January 2015, IT jobs across the South East region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.94%) MS Exchange
2 3 (4.17%) Exchange Server 2007
3 1 (1.39%) Exchange Server 2010
3 1 (1.39%) Blackberry Enterprise Server
Applications
1 4 (5.56%) MS Excel
2 3 (4.17%) MS Office
Business Applications
1 1 (1.39%) Oracle Applications
1 1 (1.39%) SAP Oil and Gas
Cloud Services
1 1 (1.39%) SaaS
Communications & Networking
1 3 (4.17%) SMTP
2 1 (1.39%) Structured Cabling
2 1 (1.39%) Firewall
2 1 (1.39%) Broadband
2 1 (1.39%) LAN
Database & Business Intelligence
1 1 (1.39%) SQL Server 2008
1 1 (1.39%) SQL Server
1 1 (1.39%) Data Warehouse
General
1 26 (36.11%) Retail
2 11 (15.28%) Finance
3 4 (5.56%) Telecoms
4 1 (1.39%) Back Office
4 1 (1.39%) Electronics
4 1 (1.39%) Manufacturing
4 1 (1.39%) Publishing
4 1 (1.39%) Marketing
Miscellaneous
1 18 (25.00%) Blackberry
2 17 (23.61%) EPoS
3 7 (9.72%) Performance Metrics
4 3 (4.17%) FMCG
5 2 (2.78%) Analytical Skills
6 1 (1.39%) Mobile App
6 1 (1.39%) Management Information System
6 1 (1.39%) Statistics
6 1 (1.39%) DTV
Operating Systems
1 29 (40.28%) Windows
2 8 (11.11%) Windows Server 2008
3 6 (8.33%) Windows 7
4 2 (2.78%) Linux
4 2 (2.78%) Windows Server 2012
5 1 (1.39%) Windows Server 2003
5 1 (1.39%) Windows XP
Processes & Methodologies
1 51 (70.83%) ITIL
2 27 (37.50%) Service Delivery
3 21 (29.17%) Line Management
4 9 (12.50%) Service Management
4 9 (12.50%) Continuous Improvement
5 7 (9.72%) Incident Management
5 7 (9.72%) Performance Improvement
6 5 (6.94%) Numerical Analysis
7 4 (5.56%) PRINCE2
7 4 (5.56%) Business Intelligence
7 4 (5.56%) Workflow
7 4 (5.56%) Performance Management
7 4 (5.56%) Mentoring
7 4 (5.56%) Coaching
8 3 (4.17%) Time Management
8 3 (4.17%) Business Transformation
8 3 (4.17%) Project Management
9 2 (2.78%) Change Management
9 2 (2.78%) Service Desk Management
9 2 (2.78%) ITIL V3
Programming Languages
1 17 (23.61%) SQL
2 1 (1.39%) C
Qualifications
1 23 (31.94%) ITIL Certification
2 2 (2.78%) SC Cleared
2 2 (2.78%) Security Cleared
3 1 (1.39%) Degree
3 1 (1.39%) ITIL Foundation Certificate
3 1 (1.39%) PRINCE2 Certification
Quality Assurance & Compliance
1 28 (38.89%) SLA
2 4 (5.56%) ISO/IEC 27001
3 1 (1.39%) QA
System Software
1 8 (11.11%) Active Directory
2 1 (1.39%) VMware Infrastructure
Vendors
1 14 (19.44%) McAfee
2 7 (9.72%) Microsoft
3 3 (4.17%) VMware
4 2 (2.78%) Citrix
5 1 (1.39%) Remedy
5 1 (1.39%) Avaya
5 1 (1.39%) SAP
5 1 (1.39%) Oracle
5 1 (1.39%) Cisco
Abingdon, Oxfordshire
PMC retail
Salary: Competitive Basic + Pension + Healthcare
Posted: 2 days ago
Reading
Progressive Recruitment
Salary: competitive
Posted: 10 days ago
Fareham, Hampshire
Vohkus
Salary: Up to £55,000 per annum depending on experience + benefits
Posted: 18 days ago