The statistics below represent IT jobs advertised across the South East region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 391 421 423
Rank change year-on-year
+30 +2
Permanent jobs requiring a Service Desk Manager 19 55 45
As % of all permanent IT jobs located in the South East 0.12% 0.25% 0.21%
As % of the Job Titles category 0.12% 0.26% 0.21%
Number of salaries quoted 18 46 40
Median salary £45,000 £46,250 £38,750
Median salary % change year-on-year
-2.70% +19.35%
90% offered a salary of more than £32,350 £37,500 £35,000
10% offered a salary of more than £50,000 £58,750 £49,200
UK excluding London median salary £40,000 £43,000 £37,500
% change year-on-year
-6.97% +14.66%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15725 21062 21213
As % of all permanent IT jobs located in the South East 96.88% 97.03% 96.93%
Number of salaries quoted 13103 17793 16905
Median salary £43,000 £43,500 £40,000
Median salary % change year-on-year
-1.14% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Service Desk Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South East region.

Service Desk Manager Salary Trend in the South East

Service Desk Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South East region over the 3 months to 7 December 2016.

Service Desk Manager Salary Histogram in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +45 5 £32,500 -43.47%
Surrey +9 5 £45,000 +5.88%
Buckinghamshire +10 4 £45,000 -11.76%
Hampshire +9 2 £38,750 +1.97%
West Sussex - 2 £50,000 -
East Sussex - 1 £31,000 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 7 December 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Manager in the job title.

1 32 (61.54%) ITIL
2 29 (55.77%) Windows
3 18 (34.62%) Microsoft
4 16 (30.77%) SLA
4 16 (30.77%) Windows Server
5 15 (28.85%) Active Directory
6 12 (23.08%) Service Delivery
7 11 (21.15%) Service Management
7 11 (21.15%) VMware
7 11 (21.15%) MS Office
8 10 (19.23%) Citrix
8 10 (19.23%) MS Exchange
8 10 (19.23%) Line Management
9 9 (17.31%) Service Desk Management
9 9 (17.31%) Incident Management
9 9 (17.31%) Problem Management
9 9 (17.31%) Cisco
10 8 (15.38%) MS Excel
10 8 (15.38%) Agile Software Development
10 8 (15.38%) Performance Management
10 8 (15.38%) Windows 7
11 7 (13.46%) VMware Infrastructure
11 7 (13.46%) Asset Management
11 7 (13.46%) Coaching
12 6 (11.54%) Analytical Skills
12 6 (11.54%) Windows 10
12 6 (11.54%) ITIL Certification
12 6 (11.54%) Change Management
12 6 (11.54%) Firewall
12 6 (11.54%) ITSM

Service Desk Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.23%) MS Exchange
2 3 (5.77%) IIS
2 3 (5.77%) Oracle Workflow
3 2 (3.85%) SharePoint
4 1 (1.92%) CMS
4 1 (1.92%) Exchange Server 2007
Applications
1 11 (21.15%) MS Office
2 8 (15.38%) MS Excel
Business Applications
1 3 (5.77%) Oracle Assets
1 3 (5.77%) Oracle Financials
1 3 (5.77%) Oracle General Ledger
1 3 (5.77%) Oracle Internet Expenses
1 3 (5.77%) Oracle iProcurement
1 3 (5.77%) Oracle Payables
1 3 (5.77%) Oracle Receivables
2 1 (1.92%) Oracle EBS R12
Cloud Services
1 3 (5.77%) Microsoft Azure
2 2 (3.85%) Amazon AWS
3 1 (1.92%) Office 365
Communications & Networking
1 6 (11.54%) Firewall
2 4 (7.69%) DHCP
2 4 (7.69%) DNS
2 4 (7.69%) IP Telephony
2 4 (7.69%) LAN
2 4 (7.69%) TCP/IP
2 4 (7.69%) WAN
2 4 (7.69%) Wireless
Database & Business Intelligence
1 3 (5.77%) SQL Server
1 3 (5.77%) SQL Server 2008
Development Applications
1 3 (5.77%) SQL Server Management Studio (SSMS)
General
1 6 (11.54%) Finance
2 1 (1.92%) Advertising
2 1 (1.92%) Marketing
Libraries, Frameworks & Software Standards
1 3 (5.77%) WCF
2 1 (1.92%) Software Packaging
Miscellaneous
1 6 (11.54%) Analytical Skills
2 4 (7.69%) Fat Client
2 4 (7.69%) Replication
2 4 (7.69%) Thin Client
3 3 (5.77%) User Experience
4 1 (1.92%) Blackberry
4 1 (1.92%) Data Protection Act
4 1 (1.92%) Freedom of Information
4 1 (1.92%) NHS
Operating Systems
1 29 (55.77%) Windows
2 16 (30.77%) Windows Server
3 8 (15.38%) Windows 7
4 6 (11.54%) Windows 10
5 5 (9.62%) Windows XP
6 4 (7.69%) Linux
6 4 (7.69%) Unix
6 4 (7.69%) Windows Server 2008
7 3 (5.77%) Windows Mobile
8 2 (3.85%) Mac OS X
8 2 (3.85%) Windows 8
9 1 (1.92%) Apple iOS
Processes & Methodologies
1 32 (61.54%) ITIL
2 12 (23.08%) Service Delivery
3 11 (21.15%) Service Management
4 10 (19.23%) Line Management
5 9 (17.31%) Incident Management
5 9 (17.31%) Problem Management
5 9 (17.31%) Service Desk Management
6 8 (15.38%) Agile Software Development
6 8 (15.38%) Performance Management
7 7 (13.46%) Asset Management
7 7 (13.46%) Coaching
8 6 (11.54%) Change Management
8 6 (11.54%) ITSM
8 6 (11.54%) Stakeholder Management
9 5 (9.62%) Continuous Improvement
9 5 (9.62%) Mentoring
9 5 (9.62%) People Management
10 4 (7.69%) Application Packaging
10 4 (7.69%) ITIL V3
10 4 (7.69%) Ticket Management
Programming Languages
1 4 (7.69%) SQL
2 1 (1.92%) C
Qualifications
1 6 (11.54%) ITIL Certification
2 4 (7.69%) SC Cleared
2 4 (7.69%) Security Cleared
3 3 (5.77%) Degree
3 3 (5.77%) Microsoft Certification
4 1 (1.92%) MCP
4 1 (1.92%) MCSA
4 1 (1.92%) MCSE
Quality Assurance & Compliance
1 16 (30.77%) SLA
2 2 (3.85%) QA
System Software
1 15 (28.85%) Active Directory
2 7 (13.46%) VMware Infrastructure
3 4 (7.69%) DFS Replication
3 4 (7.69%) Terminal Server
4 2 (3.85%) Hyper-V
Systems Management
1 4 (7.69%) Systems Management Server (SMS)
1 4 (7.69%) WSUS
Vendors
1 18 (34.62%) Microsoft
2 11 (21.15%) VMware
3 10 (19.23%) Citrix
4 9 (17.31%) Cisco
5 4 (7.69%) Dell KACE
5 4 (7.69%) Oracle
5 4 (7.69%) Remedy
5 4 (7.69%) ServiceNow
6 3 (5.77%) NetApp
7 2 (3.85%) Apple