The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 166 156 163
Rank change year-on-year
-10 +7
Permanent jobs citing Incident Management 55 67 65
As % of all permanent IT jobs located in Surrey 1.06% 1.28% 1.14%
As % of the Processes & Methodologies category 1.34% 1.73% 1.48%
Number of salaries quoted 47 53 53
Average salary £36,500 £40,000 £40,000
Average salary % change year-on-year
-8.75% -
90% offered a salary of more than £25,900 £26,500 £20,550
10% offered a salary of more than £69,500 £45,000 £53,250
UK excluding London average salary £40,000 £37,500 £35,000
% change year-on-year
+6.66% +7.14%
Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
4116 3882 4398
As % of all permanent IT jobs located in Surrey 79.69% 74.20% 76.83%
Number of salaries quoted 3360 3098 3766
Average salary £47,000 £45,000 £46,500
Average salary % change year-on-year
+4.44% -3.22%
90% offered a salary of more than £32,000 £30,000 £32,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Incident Management
South East

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Incident Management Salary Trend in Surrey

Incident Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 11 July 2014.

Incident Management Salary Histogram in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom +7 16 £62,500 +184.09%
Reigate -11 6 £36,500 -23.15% 1
Woking -10 4 £32,500 -27.77%
Chertsey - 4 £42,500 -
Weybridge -12 2 £35,750 +27.67% 1
Guildford -16 2 £21,000 -23.63% 3
Cobham - 2 £35,500 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 11 July 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 54 (44.63%) ITIL
2 41 (33.88%) Windows
3 40 (33.06%) SLA
4 38 (31.40%) Active Directory
5 37 (30.58%) Change Management
6 29 (23.97%) Firewall
7 27 (22.31%) Problem Management
8 24 (19.83%) Cisco
9 22 (18.18%) Windows Server 2008
10 21 (17.36%) VMware
11 20 (16.53%) Finance
11 20 (16.53%) MS Exchange
12 19 (15.70%) MS Office
13 17 (14.05%) Citrix
13 17 (14.05%) Service Delivery
13 17 (14.05%) Hyper-V
14 16 (13.22%) Cisco ASA
14 16 (13.22%) Lync
14 16 (13.22%) Exchange Server 2010
14 16 (13.22%) Root Cause Analysis
14 16 (13.22%) Service Management
14 16 (13.22%) Juniper
15 15 (12.40%) Microsoft
15 15 (12.40%) HP
16 14 (11.57%) SSL
16 14 (11.57%) CommVault
16 14 (11.57%) VPN
16 14 (11.57%) NetScreen
16 14 (11.57%) UAG
16 14 (11.57%) SolarWinds

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 11 July 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (16.53%) MS Exchange
2 16 (13.22%) Lync
2 16 (13.22%) Exchange Server 2010
3 7 (5.79%) IIS
4 3 (2.48%) IBM Notes
5 2 (1.65%) Exchange Server 2007
Applications
1 19 (15.70%) MS Office
2 12 (9.92%) MS Excel
3 2 (1.65%) MS PowerPoint
Communications & Networking
1 29 (23.97%) Firewall
2 16 (13.22%) Cisco ASA
3 14 (11.57%) NetScreen
3 14 (11.57%) VPN
3 14 (11.57%) SSL
4 12 (9.92%) SAN
5 10 (8.26%) TCP/IP
6 8 (6.61%) CTI
7 7 (5.79%) DHCP
7 7 (5.79%) DNS
8 5 (4.13%) Cisco IOS
8 5 (4.13%) Cisco Nexus
9 4 (3.31%) WAN
10 3 (2.48%) Internet
11 2 (1.65%) Extranet
11 2 (1.65%) LAN
11 2 (1.65%) VoIP
11 2 (1.65%) Intranet
11 2 (1.65%) FWSM
Database & Business Intelligence
1 6 (4.96%) DB2
1 6 (4.96%) Oracle Database
2 5 (4.13%) MySQL
3 4 (3.31%) SQL Server
4 2 (1.65%) MS Access
Development Applications
1 1 (0.83%) Team Foundation Server
General
1 20 (16.53%) Finance
2 10 (8.26%) Telecoms
3 4 (3.31%) Legal
4 3 (2.48%) Banking
5 1 (0.83%) Marketing
5 1 (0.83%) Automotive
Job Titles
1 25 (20.66%) Support Engineer
2 21 (17.36%) Analyst
3 14 (11.57%) Support Analyst
3 14 (11.57%) Technical Support
4 13 (10.74%) Service Manager
5 12 (9.92%) 1st Line Support
6 10 (8.26%) Service Analyst
6 10 (8.26%) Service Desk Analyst
7 8 (6.61%) Technical Analyst
8 7 (5.79%) Technical Support Analyst
8 7 (5.79%) Senior Systems Engineer
8 7 (5.79%) Systems Engineer
8 7 (5.79%) Service Desk Manager
9 6 (4.96%) Technical Engineer
9 6 (4.96%) Technical Support Engineer
10 5 (4.13%) Services Delivery Manager
10 5 (4.13%) 3rd Line Support
10 5 (4.13%) Delivery Manager
10 5 (4.13%) IT Support Engineer
10 5 (4.13%) Avaya Engineer
Libraries, Frameworks & Software Standards
1 4 (3.31%) SAP Basis
Miscellaneous
1 4 (3.31%) Mathematics
2 2 (1.65%) Wiki
2 2 (1.65%) PACS
3 1 (0.83%) Statistics
3 1 (0.83%) Enterprise Software
3 1 (0.83%) PMI
Operating Systems
1 41 (33.88%) Windows
2 22 (18.18%) Windows Server 2008
3 8 (6.61%) Windows Server 2012
4 6 (4.96%) UNIX
4 6 (4.96%) Windows Server 2003
5 4 (3.31%) Windows 2000
5 4 (3.31%) Windows XP
6 3 (2.48%) Solaris
7 2 (1.65%) Linux
7 2 (1.65%) Windows 7
Processes & Methodologies
1 54 (44.63%) ITIL
2 37 (30.58%) Change Management
3 27 (22.31%) Problem Management
4 17 (14.05%) Service Delivery
5 16 (13.22%) Service Management
5 16 (13.22%) Root Cause Analysis
6 13 (10.74%) Performance Management
6 13 (10.74%) Business Continuity
7 8 (6.61%) Capacity Planning
8 6 (4.96%) Capacity Management
8 6 (4.96%) Business Continuity Management
8 6 (4.96%) Security Management
8 6 (4.96%) Project Management
9 5 (4.13%) CRM
10 4 (3.31%) Configuration Management
10 4 (3.31%) Disaster Recovery
10 4 (3.31%) Network Design
10 4 (3.31%) Stakeholder Management
11 3 (2.48%) Service Desk Management
11 3 (2.48%) Release Management
Programming Languages
1 11 (9.09%) C
2 8 (6.61%) C++
3 7 (5.79%) PHP
3 7 (5.79%) SQL
Qualifications
1 14 (11.57%) Security Cleared
2 6 (4.96%) SC Cleared
3 5 (4.13%) MCSE
3 5 (4.13%) MCSA
3 5 (4.13%) Microsoft Certification
4 4 (3.31%) ITIL Certification
5 3 (2.48%) MCTS
5 3 (2.48%) MCITP
5 3 (2.48%) CCA
5 3 (2.48%) Citrix Certification
6 2 (1.65%) Cisco Certification
6 2 (1.65%) MCP
6 2 (1.65%) CCNA
6 2 (1.65%) Degree
6 2 (1.65%) Network+ Certification
6 2 (1.65%) MOS
6 2 (1.65%) A+ Certification
7 1 (0.83%) PMI Certification
7 1 (0.83%) VMware Certified Professional (VCP)
7 1 (0.83%) ISEB
Quality Assurance & Compliance
1 40 (33.06%) SLA
2 2 (1.65%) ISO/IEC 27001
2 2 (1.65%) ISO 9001
3 1 (0.83%) QA
System Software
1 38 (31.40%) Active Directory
2 17 (14.05%) Hyper-V
3 14 (11.57%) UAG
4 10 (8.26%) VMware Infrastructure
5 5 (4.13%) XenApp
5 5 (4.13%) XenDesktop
6 3 (2.48%) XenServer
7 2 (1.65%) Citrix Presentation Server
8 1 (0.83%) VMware ESX
8 1 (0.83%) vSphere
8 1 (0.83%) VMware ESXi
Systems Management
1 5 (4.13%) SCCM
2 3 (2.48%) DameWare
2 3 (2.48%) WSUS
3 1 (0.83%) Tivoli
Vendors
1 24 (19.83%) Cisco
2 21 (17.36%) VMware
3 17 (14.05%) Citrix
4 16 (13.22%) Juniper
5 15 (12.40%) Microsoft
5 15 (12.40%) HP
6 14 (11.57%) CommVault
6 14 (11.57%) SolarWinds
7 11 (9.09%) Remedy
8 9 (7.44%) 3PAR
8 9 (7.44%) NetApp
9 8 (6.61%) Polycom
9 8 (6.61%) Avaya
9 8 (6.61%) Verint
10 7 (5.79%) IBM
11 6 (4.96%) Oracle
12 5 (4.13%) NetScout
13 4 (3.31%) SAP
13 4 (3.31%) Dell
14 3 (2.48%) Lotus
Surrey
Capita Resourcing - IT Resourcing
Salary: £35 - £36 per annum
Posted: 6 hours ago
Reigate, Surrey
Circle Recruitment
Salary: £35000 - £38000 per annum + 8% Bonus
Posted: 4 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 4 days ago
Guildford, Surrey
Atos
Salary: Competitive Salary
Posted: 4 days ago
Weybridge
Capita - ITIN
Salary: £17000 per annum + Benefits
Posted: 8 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 8 days ago