The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 177 162 168
Rank change year-on-year
-15 +6
Permanent jobs citing Incident Management 45 41 63
As % of all permanent IT jobs located in Surrey 0.97% 0.89% 1.22%
As % of the Processes & Methodologies category 1.21% 1.11% 1.55%
Number of salaries quoted 41 36 54
Average salary £33,000 £32,500 £40,000
Average salary % change year-on-year
+1.53% -18.75%
90% offered a salary of more than £21,500 £27,500 £19,400
10% offered a salary of more than £72,500 £52,500 £52,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3732 3703 4052
As % of all permanent IT jobs located in Surrey 80.48% 80.05% 78.25%
Number of salaries quoted 2992 3031 3407
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Incident Management Salary Trend in Surrey

Incident Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 2 October 2014.

Incident Management Salary Histogram in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +14 8 £33,000 +20.00%
Weybridge -11 6 £32,500 +16.07% 1
Epsom - 3 £72,500 -
Guildford +1 2 £70,000 - 1
Chertsey -1 1 £44,000 +3.52%
Dorking -24 1 £21,500 -33.84%
Egham - 1 £37,500 -
Reigate - 1 £36,500 - 1
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 2 October 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 51 (48.11%) Windows
2 40 (37.74%) ITIL
3 33 (31.13%) Change Management
3 33 (31.13%) Microsoft
3 33 (31.13%) Active Directory
4 29 (27.36%) Firewall
5 27 (25.47%) SLA
5 27 (25.47%) MS Exchange
5 27 (25.47%) HP
5 27 (25.47%) MS Excel
5 27 (25.47%) Windows Server 2008
6 26 (24.53%) VMware
7 21 (19.81%) Citrix
7 21 (19.81%) Hyper-V
8 19 (17.92%) Problem Management
8 19 (17.92%) SAN
8 19 (17.92%) Cisco
9 18 (16.98%) Juniper
10 17 (16.04%) VPN
11 16 (15.09%) MS Office
11 16 (15.09%) Finance
11 16 (15.09%) Exchange Server 2010
12 15 (14.15%) Lync
12 15 (14.15%) Root Cause Analysis
12 15 (14.15%) VMware Infrastructure
12 15 (14.15%) Service Delivery
13 14 (13.21%) NetScreen
13 14 (13.21%) SSL
13 14 (13.21%) CommVault
13 14 (13.21%) Cisco ASA

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 2 October 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (25.47%) MS Exchange
2 16 (15.09%) Exchange Server 2010
3 15 (14.15%) Lync
4 7 (6.60%) IIS
5 3 (2.83%) Apache
5 3 (2.83%) Exchange Server 2007
6 2 (1.89%) SharePoint
6 2 (1.89%) IBM Notes
7 1 (0.94%) Tomcat
Applications
1 27 (25.47%) MS Excel
2 16 (15.09%) MS Office
3 2 (1.89%) MS PowerPoint
Business Applications
1 2 (1.89%) SAP Oil and Gas
Communications & Networking
1 29 (27.36%) Firewall
2 19 (17.92%) SAN
3 17 (16.04%) VPN
4 14 (13.21%) SSL
4 14 (13.21%) NetScreen
4 14 (13.21%) Cisco ASA
5 9 (8.49%) WAN
6 8 (7.55%) Internet
7 7 (6.60%) LAN
8 6 (5.66%) TCP/IP
9 5 (4.72%) DNS
10 4 (3.77%) LDAP
11 2 (1.89%) VoIP
11 2 (1.89%) DHCP
11 2 (1.89%) Extranet
11 2 (1.89%) Wi-Fi
11 2 (1.89%) Intranet
12 1 (0.94%) CTI
12 1 (0.94%) VLAN
Database & Business Intelligence
1 8 (7.55%) MySQL
1 8 (7.55%) SQL Server
2 6 (5.66%) MS Access
3 3 (2.83%) Oracle Database
3 3 (2.83%) DB2
Development Applications
1 3 (2.83%) Atlassian Bamboo
2 2 (1.89%) Team Foundation Server
General
1 16 (15.09%) Finance
2 7 (6.60%) Telecoms
3 5 (4.72%) Marketing
3 5 (4.72%) Legal
4 4 (3.77%) Back Office
4 4 (3.77%) Banking
5 2 (1.89%) Electronics
5 2 (1.89%) Manufacturing
Job Titles
1 35 (33.02%) Support Engineer
2 26 (24.53%) Analyst
3 14 (13.21%) Service Analyst
3 14 (13.21%) Service Desk Analyst
4 12 (11.32%) 3rd Line Support
5 11 (10.38%) Support Analyst
6 10 (9.43%) Technical Support
6 10 (9.43%) Technical Support Engineer
6 10 (9.43%) Technical Engineer
6 10 (9.43%) 3rd Line Support Engineer
7 9 (8.49%) 1st Line Support
8 7 (6.60%) Consultant
8 7 (6.60%) Systems Engineer
8 7 (6.60%) Applications Support
9 6 (5.66%) Administrator
9 6 (5.66%) Senior Analyst
9 6 (5.66%) Senior Systems Engineer
9 6 (5.66%) Help Desk Support
9 6 (5.66%) Help Desk Engineer
9 6 (5.66%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 4 (3.77%) HTML
1 4 (3.77%) CSS
2 1 (0.94%) SAP Basis
2 1 (0.94%) YAML
Miscellaneous
1 7 (6.60%) Management Information System
2 3 (2.83%) Analytical Skills
3 2 (1.89%) Wiki
3 2 (1.89%) HACMP
3 2 (1.89%) DTV
3 2 (1.89%) Clustering
4 1 (0.94%) PACS
4 1 (0.94%) Statistics
4 1 (0.94%) Life Science
4 1 (0.94%) CMDB
Operating Systems
1 51 (48.11%) Windows
2 27 (25.47%) Windows Server 2008
3 11 (10.38%) Solaris
4 10 (9.43%) Windows Server 2012
5 9 (8.49%) Windows Server 2003
6 8 (7.55%) Windows XP
7 7 (6.60%) UNIX
8 5 (4.72%) Linux
8 5 (4.72%) Windows 7
9 4 (3.77%) AIX
10 3 (2.83%) Windows 2000
10 3 (2.83%) Windows 8
10 3 (2.83%) Red Hat Enterprise Linux
11 2 (1.89%) Mac OS X
12 1 (0.94%) HPUX
Processes & Methodologies
1 40 (37.74%) ITIL
2 33 (31.13%) Change Management
3 19 (17.92%) Problem Management
4 15 (14.15%) Service Delivery
4 15 (14.15%) Root Cause Analysis
5 13 (12.26%) Performance Management
5 13 (12.26%) Business Continuity
5 13 (12.26%) Service Management
6 10 (9.43%) Capacity Planning
6 10 (9.43%) Project Management
7 9 (8.49%) Disaster Recovery
8 7 (6.60%) ITSM
9 6 (5.66%) Business Continuity Management
10 5 (4.72%) Release Management
11 3 (2.83%) Business Analysis
11 3 (2.83%) Security Management
11 3 (2.83%) Information Security
11 3 (2.83%) DevOps
11 3 (2.83%) Mentoring
11 3 (2.83%) People Management
Programming Languages
1 13 (12.26%) SQL
2 3 (2.83%) Shell Script
2 3 (2.83%) Perl
3 1 (0.94%) PHP
3 1 (0.94%) C
3 1 (0.94%) C++
3 1 (0.94%) Java
3 1 (0.94%) Ruby
3 1 (0.94%) Python
Qualifications
1 7 (6.60%) CCA
1 7 (6.60%) Citrix Certification
2 6 (5.66%) MCP
2 6 (5.66%) Microsoft Certification
3 4 (3.77%) Security Cleared
4 3 (2.83%) SC Cleared
4 3 (2.83%) ITIL Certification
5 2 (1.89%) CISM
5 2 (1.89%) MCTS
5 2 (1.89%) MCITP
5 2 (1.89%) Degree
5 2 (1.89%) MCSE
5 2 (1.89%) MCSA
5 2 (1.89%) CISSP
5 2 (1.89%) A+ Certification
6 1 (0.94%) DV Cleared
Quality Assurance & Compliance
1 27 (25.47%) SLA
2 2 (1.89%) Sarbanes-Oxley
2 2 (1.89%) ISO/IEC 27001
2 2 (1.89%) ISO 9001
3 1 (0.94%) PCI DSS
3 1 (0.94%) Solvency II
System Software
1 33 (31.13%) Active Directory
2 21 (19.81%) Hyper-V
3 15 (14.15%) VMware Infrastructure
4 14 (13.21%) UAG
5 9 (8.49%) XenDesktop
5 9 (8.49%) XenApp
6 8 (7.55%) XenServer
7 3 (2.83%) NFS
8 2 (1.89%) Citrix Presentation Server
8 2 (1.89%) Veritas Volume Manager
8 2 (1.89%) Veritas Cluster Server
8 2 (1.89%) vSphere
8 2 (1.89%) VMware ESXi
9 1 (0.94%) Firmware
9 1 (0.94%) VMware ESX
9 1 (0.94%) Microsoft Virtual Server
Systems Management
1 9 (8.49%) SCCM
2 7 (6.60%) WSUS
3 3 (2.83%) Puppet
3 3 (2.83%) Opscode Chef
3 3 (2.83%) NetBackup
3 3 (2.83%) OpenView
3 3 (2.83%) Control-M
4 2 (1.89%) BMC PATROL
4 2 (1.89%) DameWare
4 2 (1.89%) SolarWinds Orion
5 1 (0.94%) SCOM
5 1 (0.94%) HP Data Protector
5 1 (0.94%) Nagios
Vendors
1 33 (31.13%) Microsoft
2 27 (25.47%) HP
3 26 (24.53%) VMware
4 21 (19.81%) Citrix
5 19 (17.92%) Cisco
6 18 (16.98%) Juniper
7 14 (13.21%) CommVault
8 12 (11.32%) SolarWinds
9 10 (9.43%) Oracle
9 10 (9.43%) Dell
10 9 (8.49%) NetApp
10 9 (8.49%) 3PAR
11 7 (6.60%) Nimsoft
12 6 (5.66%) IBM
13 4 (3.77%) Altiris
13 4 (3.77%) Red Hat
13 4 (3.77%) Websense
14 3 (2.83%) SAP
14 3 (2.83%) Sun
14 3 (2.83%) Veritas
Weybridge, Surrey
FT Select
Salary: From £21,000 to £22,000 per annum plus benefits
Posted: Yesterday