The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 167 147 164
Rank change year-on-year
-20 +17
Permanent jobs citing Incident Management 51 66 62
As % of all permanent IT jobs located in Surrey 1.00% 1.30% 1.09%
As % of the Processes & Methodologies category 1.25% 1.73% 1.42%
Number of salaries quoted 42 53 52
Average salary £36,500 £37,500 £40,000
Average salary % change year-on-year
-2.66% -6.25%
90% offered a salary of more than £23,900 £26,500 £21,100
10% offered a salary of more than £69,950 £45,000 £53,000
UK excluding London average salary £40,000 £37,500 £35,902
% change year-on-year
+6.66% +4.45%
Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
4076 3812 4379
As % of all permanent IT jobs located in Surrey 79.84% 75.23% 77.31%
Number of salaries quoted 3325 3018 3735
Average salary £46,000 £45,000 £46,500
Average salary % change year-on-year
+2.22% -3.22%
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
South East

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Incident Management Salary Trend in Surrey

Incident Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 25 July 2014.

Incident Management Salary Histogram in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom +8 15 £62,500 +184.09%
Reigate -8 6 £36,500 -23.15%
Woking -1 4 £32,500 -27.77% 1
Guildford -1 3 £21,500 -21.81% 1
Weybridge -10 2 £35,750 +28.82% 2
Cobham - 2 £35,500 -
Chertsey - 1 £42,500 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 25 July 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 52 (44.07%) ITIL
2 44 (37.29%) Windows
3 40 (33.90%) Active Directory
4 38 (32.20%) SLA
5 32 (27.12%) Change Management
6 28 (23.73%) Firewall
7 25 (21.19%) Windows Server 2008
8 23 (19.49%) Problem Management
9 22 (18.64%) VMware
10 20 (16.95%) Service Delivery
10 20 (16.95%) MS Exchange
10 20 (16.95%) Citrix
10 20 (16.95%) Hyper-V
11 19 (16.10%) HP
11 19 (16.10%) Cisco
11 19 (16.10%) Finance
12 18 (15.25%) MS Office
13 17 (14.41%) Microsoft
14 16 (13.56%) SAN
14 16 (13.56%) Root Cause Analysis
14 16 (13.56%) Exchange Server 2010
15 15 (12.71%) Lync
15 15 (12.71%) Cisco ASA
15 15 (12.71%) VPN
15 15 (12.71%) Juniper
16 14 (11.86%) NetScreen
16 14 (11.86%) Service Management
16 14 (11.86%) CommVault
16 14 (11.86%) SSL
16 14 (11.86%) MS Excel

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 25 July 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (16.95%) MS Exchange
2 16 (13.56%) Exchange Server 2010
3 15 (12.71%) Lync
4 7 (5.93%) IIS
5 3 (2.54%) IBM Notes
6 2 (1.69%) Exchange Server 2007
7 1 (0.85%) Apache
7 1 (0.85%) Tomcat
Applications
1 18 (15.25%) MS Office
2 14 (11.86%) MS Excel
3 2 (1.69%) MS PowerPoint
Communications & Networking
1 28 (23.73%) Firewall
2 16 (13.56%) SAN
3 15 (12.71%) VPN
3 15 (12.71%) Cisco ASA
4 14 (11.86%) SSL
4 14 (11.86%) NetScreen
5 7 (5.93%) TCP/IP
6 5 (4.24%) DNS
7 4 (3.39%) WAN
7 4 (3.39%) DHCP
7 4 (3.39%) CTI
8 3 (2.54%) Internet
9 2 (1.69%) Extranet
9 2 (1.69%) Intranet
9 2 (1.69%) LAN
9 2 (1.69%) VoIP
9 2 (1.69%) Cisco IOS
9 2 (1.69%) Cisco Nexus
10 1 (0.85%) FWSM
10 1 (0.85%) LDAP
Database & Business Intelligence
1 5 (4.24%) MySQL
1 5 (4.24%) DB2
1 5 (4.24%) Oracle Database
2 3 (2.54%) SQL Server
3 2 (1.69%) MS Access
Development Applications
1 1 (0.85%) Atlassian Bamboo
1 1 (0.85%) Team Foundation Server
General
1 19 (16.10%) Finance
2 8 (6.78%) Telecoms
3 5 (4.24%) Legal
4 3 (2.54%) Banking
5 2 (1.69%) Marketing
6 1 (0.85%) Automotive
Job Titles
1 26 (22.03%) Support Engineer
2 20 (16.95%) Analyst
3 14 (11.86%) Support Analyst
4 13 (11.02%) Technical Support
4 13 (11.02%) Service Manager
5 11 (9.32%) 1st Line Support
6 9 (7.63%) Service Desk Analyst
6 9 (7.63%) Service Analyst
7 8 (6.78%) 3rd Line Support
7 8 (6.78%) Technical Analyst
8 7 (5.93%) Service Desk Manager
8 7 (5.93%) Technical Support Analyst
8 7 (5.93%) Senior Systems Engineer
8 7 (5.93%) Systems Engineer
9 6 (5.08%) Technical Support Engineer
9 6 (5.08%) Technical Engineer
9 6 (5.08%) 3rd Line Support Engineer
10 5 (4.24%) IT Support
10 5 (4.24%) IT Support Engineer
10 5 (4.24%) Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (2.54%) SAP Basis
2 1 (0.85%) YAML
Miscellaneous
1 4 (3.39%) Mathematics
2 2 (1.69%) Wiki
2 2 (1.69%) PACS
3 1 (0.85%) Statistics
3 1 (0.85%) Management Information System
Operating Systems
1 44 (37.29%) Windows
2 25 (21.19%) Windows Server 2008
3 9 (7.63%) Windows Server 2003
4 8 (6.78%) Windows Server 2012
5 7 (5.93%) Solaris
6 6 (5.08%) UNIX
7 4 (3.39%) Windows 2000
7 4 (3.39%) Windows XP
8 3 (2.54%) Linux
9 2 (1.69%) Windows 7
10 1 (0.85%) Red Hat Enterprise Linux
10 1 (0.85%) AIX
Processes & Methodologies
1 52 (44.07%) ITIL
2 32 (27.12%) Change Management
3 23 (19.49%) Problem Management
4 20 (16.95%) Service Delivery
5 16 (13.56%) Root Cause Analysis
6 14 (11.86%) Service Management
7 13 (11.02%) Business Continuity
7 13 (11.02%) Performance Management
8 8 (6.78%) Capacity Planning
9 6 (5.08%) Business Continuity Management
10 5 (4.24%) Disaster Recovery
10 5 (4.24%) Security Management
10 5 (4.24%) Project Management
10 5 (4.24%) CRM
11 4 (3.39%) Stakeholder Management
12 3 (2.54%) E-Commerce
12 3 (2.54%) Configuration Management
12 3 (2.54%) Document Management
12 3 (2.54%) Business Analysis
12 3 (2.54%) Capacity Management
Programming Languages
1 12 (10.17%) C
2 9 (7.63%) C++
2 9 (7.63%) SQL
3 8 (6.78%) PHP
4 1 (0.85%) Python
4 1 (0.85%) Ruby
4 1 (0.85%) Java
4 1 (0.85%) Perl
Qualifications
1 14 (11.86%) Security Cleared
2 6 (5.08%) SC Cleared
2 6 (5.08%) CCA
2 6 (5.08%) Citrix Certification
3 4 (3.39%) MCSE
3 4 (3.39%) MCSA
3 4 (3.39%) ITIL Certification
3 4 (3.39%) Microsoft Certification
3 4 (3.39%) ITIL Foundation Certificate
4 3 (2.54%) MCTS
4 3 (2.54%) MCITP
5 2 (1.69%) Degree
5 2 (1.69%) A+ Certification
5 2 (1.69%) MCP
6 1 (0.85%) Postgraduate
6 1 (0.85%) CCNA
6 1 (0.85%) CISSP
6 1 (0.85%) Cisco Certification
6 1 (0.85%) CISM
6 1 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 38 (32.20%) SLA
2 2 (1.69%) ISO/IEC 27001
2 2 (1.69%) ISO 9001
3 1 (0.85%) QA
System Software
1 40 (33.90%) Active Directory
2 20 (16.95%) Hyper-V
3 14 (11.86%) UAG
4 11 (9.32%) VMware Infrastructure
5 8 (6.78%) XenApp
5 8 (6.78%) XenDesktop
6 6 (5.08%) XenServer
7 2 (1.69%) VMware ESX
7 2 (1.69%) Citrix Presentation Server
8 1 (0.85%) NFS
8 1 (0.85%) vSphere
8 1 (0.85%) VMware ESXi
Systems Management
1 8 (6.78%) SCCM
2 6 (5.08%) WSUS
3 3 (2.54%) DameWare
4 1 (0.85%) NetBackup
4 1 (0.85%) OpenView
4 1 (0.85%) Tivoli
4 1 (0.85%) Control-M
4 1 (0.85%) Puppet
4 1 (0.85%) Opscode Chef
Vendors
1 22 (18.64%) VMware
2 20 (16.95%) Citrix
3 19 (16.10%) Cisco
3 19 (16.10%) HP
4 17 (14.41%) Microsoft
5 15 (12.71%) Juniper
6 14 (11.86%) CommVault
7 11 (9.32%) SolarWinds
8 10 (8.47%) Remedy
9 9 (7.63%) NetApp
9 9 (7.63%) 3PAR
10 8 (6.78%) Dell
11 7 (5.93%) IBM
12 6 (5.08%) Oracle
12 6 (5.08%) Nimsoft
13 4 (3.39%) Verint
13 4 (3.39%) Polycom
13 4 (3.39%) Avaya
14 3 (2.54%) SAP
14 3 (2.54%) Interwoven
Guildford, Surrey
set2recruit
Posted: 17 hours ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 22 hours ago
Surrey
Capita - ITIN
Salary: £22000 per annum + Benefits
Posted: 5 days ago
Surrey
Capita - ITIN
Salary: £17000 per annum + Shift allowance
Posted: 5 days ago
Weybridge
Reed Technology - UK Posting Account
Salary: £30000 - £40000 per annum
Posted: 10 days ago
Kingswood, Surrey
Fidelity Worldwide Investment
Salary: Competitive
Posted: 14 days ago
Weybridge
Capita - ITIN
Salary: £17000 per annum + Benefits
Posted: 22 days ago