The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 146 162 190
Rank change year-on-year
+16 +28
Permanent jobs citing Incident Management 63 55 32
As % of all permanent IT jobs located in Surrey 1.36% 1.10% 0.62%
As % of the Processes & Methodologies category 1.63% 1.31% 0.78%
Number of salaries quoted 55 51 29
Average salary £25,000 £26,500 £34,000
Average salary % change year-on-year
-5.66% -22.05%
90% offered a salary of more than £21,750 £21,000 £21,500
10% offered a salary of more than £52,000 £50,000 £45,000
UK excluding London average salary £40,000 £37,500 £38,500
% change year-on-year
+6.66% -2.59%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3865 4189 4113
As % of all permanent IT jobs located in Surrey 83.23% 83.50% 80.22%
Number of salaries quoted 3245 3374 3183
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,500 £31,500 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Incident Management Salary Trend in Surrey

Incident Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 1 April 2015.

Incident Management Salary Histogram in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate +12 13 £21,750 -17.92% 1
Guildford +13 8 £27,500 -42.10%
Redhill +2 8 £21,750 -7.44% 1
Camberley - 4 £24,000 -
Staines - 4 £75,000 - 2
Woking - 4 £34,000 -
Weybridge +3 3 £21,000 -4.54%
Cobham - 2 £35,000 -
Egham - 2 £102,500 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 1 April 2015, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 107 (68.59%) ITIL
2 65 (41.67%) MS Excel
3 64 (41.03%) Microsoft
4 54 (34.62%) MS Office
5 46 (29.49%) Active Directory
6 41 (26.28%) Internet
7 39 (25.00%) Windows
8 37 (23.72%) Service Delivery
9 36 (23.08%) Change Management
10 34 (21.79%) LAN
10 34 (21.79%) WAN
11 32 (20.51%) ITIL Foundation Certificate
12 31 (19.87%) Cisco
13 30 (19.23%) Service Management
13 30 (19.23%) Problem Management
14 29 (18.59%) SLA
15 27 (17.31%) MS Exchange
16 25 (16.03%) VMware
17 22 (14.10%) Linux
17 22 (14.10%) VMware Infrastructure
18 20 (12.82%) Microsoft Certification
18 20 (12.82%) ITSM
19 19 (12.18%) Finance
20 18 (11.54%) UNIX
20 18 (11.54%) HP
21 17 (10.90%) SQL Server
21 17 (10.90%) Firewall
22 15 (9.62%) Citrix
23 14 (8.97%) Altiris
23 14 (8.97%) Capacity Planning

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 1 April 2015, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (17.31%) MS Exchange
2 6 (3.85%) Exchange Server 2007
3 3 (1.92%) SharePoint
4 2 (1.28%) Exchange Server 2010
4 2 (1.28%) Blackberry Enterprise Server
4 2 (1.28%) IIS
5 1 (0.64%) Apache
5 1 (0.64%) SharePoint 2013
5 1 (0.64%) Exchange Server 2013
5 1 (0.64%) SharePoint 2010
5 1 (0.64%) Lync
Applications
1 65 (41.67%) MS Excel
2 54 (34.62%) MS Office
Communications & Networking
1 41 (26.28%) Internet
2 34 (21.79%) LAN
2 34 (21.79%) WAN
3 17 (10.90%) Firewall
4 8 (5.13%) Broadband
5 3 (1.92%) SAN
6 2 (1.28%) DNS
6 2 (1.28%) TCP/IP
7 1 (0.64%) VPN
7 1 (0.64%) LDAP
7 1 (0.64%) Wi-Fi
7 1 (0.64%) VLAN
7 1 (0.64%) Extranet
Database & Business Intelligence
1 17 (10.90%) SQL Server
2 7 (4.49%) MySQL
3 6 (3.85%) MS Access
4 3 (1.92%) Oracle Reports
5 2 (1.28%) Big Data
6 1 (0.64%) Data Warehouse
Development Applications
1 1 (0.64%) Atlassian Bamboo
1 1 (0.64%) Team Foundation Server
General
1 19 (12.18%) Finance
2 6 (3.85%) Back Office
3 3 (1.92%) Telecoms
4 2 (1.28%) Manufacturing
4 2 (1.28%) Banking
4 2 (1.28%) Marketing
5 1 (0.64%) Investment Banking
5 1 (0.64%) Publishing
5 1 (0.64%) Law
5 1 (0.64%) Legal
Job Titles
1 55 (35.26%) Analyst
2 41 (26.28%) Service Analyst
2 41 (26.28%) Service Desk Analyst
3 24 (15.38%) 1st Line Support
4 19 (12.18%) Support Analyst
4 19 (12.18%) Service Manager
5 15 (9.62%) Technical Support
5 15 (9.62%) Support Engineer
6 14 (8.97%) Infrastructure Engineer
6 14 (8.97%) Service Desk Engineer
7 13 (8.33%) Delivery Manager
7 13 (8.33%) Services Delivery Manager
7 13 (8.33%) 2nd Line Support
8 10 (6.41%) Technical Engineer
9 9 (5.77%) Technical Support Engineer
9 9 (5.77%) Help Desk Support
9 9 (5.77%) Change Manager
9 9 (5.77%) Help Desk Analyst
9 9 (5.77%) 1st Line Support Analyst
10 8 (5.13%) Help Desk Engineer
Libraries, Frameworks & Software Standards
1 6 (3.85%) HTML
1 6 (3.85%) CSS
2 2 (1.28%) Middleware
3 1 (0.64%) Application Packaging
Miscellaneous
1 9 (5.77%) Analytical Skills
2 5 (3.21%) Blackberry
3 2 (1.28%) Management Information System
3 2 (1.28%) Clustering
3 2 (1.28%) Statistics
3 2 (1.28%) Life Science
4 1 (0.64%) CMDB
4 1 (0.64%) Video Conferencing
4 1 (0.64%) iPhone
4 1 (0.64%) iPad
4 1 (0.64%) E-Learning
4 1 (0.64%) PKI
4 1 (0.64%) Smartphone
4 1 (0.64%) HACMP
Operating Systems
1 39 (25.00%) Windows
2 22 (14.10%) Linux
3 18 (11.54%) UNIX
4 10 (6.41%) Windows 7
5 9 (5.77%) Windows XP
6 8 (5.13%) Windows Server 2008
7 5 (3.21%) Windows Server 2012
8 3 (1.92%) Windows Server 2003
9 1 (0.64%) Red Hat Enterprise Linux
9 1 (0.64%) Mac OS X
9 1 (0.64%) AIX
9 1 (0.64%) Solaris
9 1 (0.64%) Windows 8
Processes & Methodologies
1 107 (68.59%) ITIL
2 37 (23.72%) Service Delivery
3 36 (23.08%) Change Management
4 30 (19.23%) Service Management
4 30 (19.23%) Problem Management
5 20 (12.82%) ITSM
6 14 (8.97%) Capacity Planning
7 13 (8.33%) Project Management
8 10 (6.41%) Mentoring
9 9 (5.77%) Process Management
10 7 (4.49%) Risk Management
11 6 (3.85%) Business Continuity
12 5 (3.21%) Release Management
13 4 (2.56%) Line Management
14 3 (1.92%) Cyber Security
15 2 (1.28%) Service Desk Management
15 2 (1.28%) Stakeholder Management
15 2 (1.28%) Capacity Management
15 2 (1.28%) BCP
15 2 (1.28%) Coaching
Programming Languages
1 7 (4.49%) SQL
2 1 (0.64%) VBScript
2 1 (0.64%) Shell Script
2 1 (0.64%) PowerShell
2 1 (0.64%) Perl
Qualifications
1 32 (20.51%) ITIL Foundation Certificate
2 20 (12.82%) Microsoft Certification
3 11 (7.05%) Network+ Certification
4 10 (6.41%) Degree
5 7 (4.49%) MCP
5 7 (4.49%) CCNA
5 7 (4.49%) Cisco Certification
6 6 (3.85%) SC Cleared
6 6 (3.85%) Security Cleared
7 4 (2.56%) ITIL Certification
8 2 (1.28%) CISM
8 2 (1.28%) CISSP
8 2 (1.28%) MCSE
9 1 (0.64%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 29 (18.59%) SLA
2 3 (1.92%) ISO/IEC 27001
3 1 (0.64%) QA
3 1 (0.64%) Sarbanes-Oxley
System Software
1 46 (29.49%) Active Directory
2 22 (14.10%) VMware Infrastructure
3 2 (1.28%) vSphere
3 2 (1.28%) VMware ESXi
4 1 (0.64%) NFS
4 1 (0.64%) UAG
4 1 (0.64%) Hyper-V
4 1 (0.64%) XenApp
4 1 (0.64%) XenDesktop
4 1 (0.64%) Veritas Volume Manager
4 1 (0.64%) Veritas Cluster Server
4 1 (0.64%) MetaFrame
4 1 (0.64%) Microsoft App-V
4 1 (0.64%) VMware Server
Systems Management
1 2 (1.28%) SCCM
2 1 (0.64%) SCOM
2 1 (0.64%) Puppet
2 1 (0.64%) Opscode Chef
2 1 (0.64%) Forefront Identity Manager
2 1 (0.64%) OpenView
2 1 (0.64%) Control-M
2 1 (0.64%) NetBackup
Vendors
1 64 (41.03%) Microsoft
2 31 (19.87%) Cisco
3 25 (16.03%) VMware
4 18 (11.54%) HP
5 15 (9.62%) Citrix
6 14 (8.97%) Altiris
7 13 (8.33%) Juniper
7 13 (8.33%) Websense
8 10 (6.41%) Oracle
9 8 (5.13%) Dell
10 7 (4.49%) Sun
11 5 (3.21%) Remedy
12 2 (1.28%) IBM
12 2 (1.28%) NetApp
12 2 (1.28%) 3PAR
13 1 (0.64%) MobileIron
13 1 (0.64%) AppSense
13 1 (0.64%) Veritas
13 1 (0.64%) Red Hat
13 1 (0.64%) Symantec
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