The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 166 170 164
Rank change year-on-year
+4 -6
Permanent jobs citing Incident Management 54 57 50
As % of all permanent IT jobs located in Surrey 1.024% 0.947% 0.932%
As % of the Processes & Methodologies category 1.389% 1.276% 1.267%
Number of salaries quoted 47 48 44
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £27,300 £21,900 £29,500
10% offered a salary of more than £45,000 £60,500 £41,500
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3887 4467 3947
As % of all permanent IT jobs located in Surrey 73.70% 74.25% 73.61%
Number of salaries quoted 3043 3876 3449
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,500 £33,500 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
South East

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Surrey Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Surrey Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 24 May 2013.

Surrey Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Guildford 0 11 £27,500 -55.10%
Reigate +2 7 £45,000 +91.48%
Woking +7 6 £45,000 -
Leatherhead - 4 £40,000 -
Camberley +5 3 £33,500 -10.66%
Staines +25 2 £42,500 +117.94%
Weybridge - 2 £24,000 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 57 (58.76%) ITIL
2 39 (40.21%) Windows
3 35 (36.08%) Microsoft
4 32 (32.99%) MS Office
4 32 (32.99%) Finance
4 32 (32.99%) Problem Management
5 27 (27.84%) MS Excel
6 26 (26.80%) SLA
6 26 (26.80%) Service Delivery
7 21 (21.65%) ITSM
7 21 (21.65%) Service Management
7 21 (21.65%) Java
8 18 (18.56%) Security Cleared
9 17 (17.53%) Change Management
10 16 (16.49%) Active Directory
11 15 (15.46%) Oracle
11 15 (15.46%) Windows 7
12 14 (14.43%) Windows XP
12 14 (14.43%) Configuration Management
13 13 (13.40%) Remedy
13 13 (13.40%) Management Information System
14 12 (12.37%) SQL Server
14 12 (12.37%) C#
14 12 (12.37%) SC Cleared
15 11 (11.34%) .NET
15 11 (11.34%) E-Commerce
15 11 (11.34%) Linux
16 10 (10.31%) Microsoft Certification
16 10 (10.31%) Internet
16 10 (10.31%) Video Conferencing

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 11 (11.34%) .NET
2 9 (9.278%) NHibernate
2 9 (9.278%) Spring
2 9 (9.278%) Hibernate
3 2 (2.062%) .NET Framework
3 2 (2.062%) Middleware
3 2 (2.062%) CSS
3 2 (2.062%) XML
4 1 (1.031%) J2EE
4 1 (1.031%) JBoss Seam
Application Platforms
1 5 (5.155%) MS Exchange
1 5 (5.155%) Exchange Server 2007
1 5 (5.155%) Exchange Server 2010
2 4 (4.124%) SharePoint
3 2 (2.062%) Oracle Application Server
3 2 (2.062%) Oracle Spatial
3 2 (2.062%) GroupWise
3 2 (2.062%) WebLogic
4 1 (1.031%) CMS
4 1 (1.031%) Liferay
4 1 (1.031%) Office Communications Server
4 1 (1.031%) Lync
Applications
1 32 (32.99%) MS Office
2 27 (27.84%) MS Excel
3 3 (3.093%) MS PowerPoint
Business Applications
1 3 (3.093%) Remedy ITSM
Communications & Networking
1 10 (10.31%) Internet
2 9 (9.278%) VoIP
3 8 (8.247%) TCP/IP
4 6 (6.186%) LAN
5 5 (5.155%) Firewall
6 4 (4.124%) Network Security
6 4 (4.124%) VPN
7 3 (3.093%) WAN
8 2 (2.062%) Softphone
8 2 (2.062%) Wireless
8 2 (2.062%) Broadband
8 2 (2.062%) LDAP
9 1 (1.031%) FTP
9 1 (1.031%) HTTP
9 1 (1.031%) SSL
9 1 (1.031%) SAN
9 1 (1.031%) CTI
9 1 (1.031%) NetScreen
9 1 (1.031%) Cisco ASA
Database & Business Intelligence
1 12 (12.37%) SQL Server
2 2 (2.062%) Oracle 11g
2 2 (2.062%) Oracle 10g
2 2 (2.062%) MySQL
2 2 (2.062%) Oracle 8/8i
2 2 (2.062%) Data Warehouse
3 1 (1.031%) Crystal Reports
3 1 (1.031%) PostgreSQL
Development Applications
1 1 (1.031%) Subversion
General
1 32 (32.99%) Finance
2 2 (2.062%) Retail
2 2 (2.062%) French Language
2 2 (2.062%) Spanish Language
2 2 (2.062%) Law
2 2 (2.062%) Legal
2 2 (2.062%) Publishing
3 1 (1.031%) Advertising
3 1 (1.031%) Financial Institution
3 1 (1.031%) Telecoms
3 1 (1.031%) Banking
Job Titles
1 29 (29.90%) Analyst
2 21 (21.65%) Service Manager
3 13 (13.40%) Applications Support
4 12 (12.37%) Service Analyst
5 10 (10.31%) Support Engineer
5 10 (10.31%) Support Analyst
5 10 (10.31%) Developer
5 10 (10.31%) Problem Manager
6 9 (9.278%) Service Desk Analyst
7 8 (8.247%) 1st Line Support
7 8 (8.247%) Applications Developer
7 8 (8.247%) Applications Manager
7 8 (8.247%) Service Level Manager
8 7 (7.216%) Problem Analyst
8 7 (7.216%) Problem Management Analyst
9 6 (6.186%) IT Support
9 6 (6.186%) Incident Manager
9 6 (6.186%) Delivery Manager
9 6 (6.186%) Services Delivery Manager
10 5 (5.155%) Senior Manager
Miscellaneous
1 13 (13.40%) Management Information System
2 10 (10.31%) Video Conferencing
3 9 (9.278%) Blackberry
4 5 (5.155%) iPhone
4 5 (5.155%) iPad
5 3 (3.093%) Computer Science
5 3 (3.093%) Statistics
5 3 (3.093%) FMCG
6 2 (2.062%) Enterprise Software
6 2 (2.062%) Device Driver
6 2 (2.062%) Replication
6 2 (2.062%) EFT
7 1 (1.031%) Client/Server
7 1 (1.031%) Thin Client
7 1 (1.031%) E-Learning
7 1 (1.031%) Wiki
7 1 (1.031%) Fat Client
Operating Systems
1 39 (40.21%) Windows
2 15 (15.46%) Windows 7
3 14 (14.43%) Windows XP
4 11 (11.34%) Linux
5 8 (8.247%) Windows Server 2003
5 8 (8.247%) Windows Server 2008
6 5 (5.155%) Red Hat Enterprise Linux
7 4 (4.124%) Windows Vista
8 3 (3.093%) Windows 8
9 2 (2.062%) AIX
10 1 (1.031%) UNIX
Processes & Methodologies
1 57 (58.76%) ITIL
2 32 (32.99%) Problem Management
3 26 (26.80%) Service Delivery
4 21 (21.65%) ITSM
4 21 (21.65%) Service Management
5 17 (17.53%) Change Management
6 14 (14.43%) Configuration Management
7 11 (11.34%) E-Commerce
8 10 (10.31%) Knowledge Management
9 9 (9.278%) TDD
9 9 (9.278%) Dependency Injection
9 9 (9.278%) Web Application Development
10 7 (7.216%) Trend Analysis
11 6 (6.186%) Continuous Improvement
12 5 (5.155%) ITIL V3
13 4 (4.124%) Software Deployment
13 4 (4.124%) Business Continuity
13 4 (4.124%) Information Security
14 3 (3.093%) Risk Management
14 3 (3.093%) Benchmarking
Programming Languages
1 21 (21.65%) Java
2 12 (12.37%) C#
3 9 (9.278%) SQL
4 3 (3.093%) C++
5 2 (2.062%) Bash shell
5 2 (2.062%) PL/SQL
6 1 (1.031%) Shell Script
Qualifications
1 18 (18.56%) Security Cleared
2 12 (12.37%) SC Cleared
3 10 (10.31%) Microsoft Certification
4 8 (8.247%) ITIL Certification
4 8 (8.247%) ISEB
4 8 (8.247%) CTC Cleared
5 7 (7.216%) Degree
6 6 (6.186%) ISEB Practitioner
6 6 (6.186%) MCP
7 3 (3.093%) MCSE
7 3 (3.093%) CISA
7 3 (3.093%) MCTS
8 2 (2.062%) DV Cleared
8 2 (2.062%) MCITP
8 2 (2.062%) RHCE
8 2 (2.062%) Cisco Certification
8 2 (2.062%) CCNP
8 2 (2.062%) CCNA
9 1 (1.031%) CISSP
9 1 (1.031%) CISM
Quality Assurance & Compliance
1 26 (26.80%) SLA
2 5 (5.155%) PCI DSS
3 3 (3.093%) ISO/IEC 27001
3 3 (3.093%) QA
4 2 (2.062%) COBIT
5 1 (1.031%) Sarbanes-Oxley
System Software
1 16 (16.49%) Active Directory
2 5 (5.155%) VMware Infrastructure
3 2 (2.062%) Oracle RAC
3 2 (2.062%) Oracle RMAN
4 1 (1.031%) SRDF
4 1 (1.031%) VMware ESXi
4 1 (1.031%) vSphere
Systems Management
1 6 (6.186%) SCCM
2 3 (3.093%) ARCserve
3 2 (2.062%) Data Guard
3 2 (2.062%) Norton AntiVirus
4 1 (1.031%) OpenView
4 1 (1.031%) Tivoli Storage Manager
4 1 (1.031%) Symantec Enterprise Vault
Vendors
1 35 (36.08%) Microsoft
2 15 (15.46%) Oracle
3 13 (13.40%) Remedy
4 6 (6.186%) Altiris
4 6 (6.186%) Symantec
5 5 (5.155%) Red Hat
5 5 (5.155%) VMware
6 4 (4.124%) Cisco
7 3 (3.093%) CA
7 3 (3.093%) Websense
8 2 (2.062%) Verint
8 2 (2.062%) Polycom
8 2 (2.062%) Novell
8 2 (2.062%) Avaya
8 2 (2.062%) Juniper
8 2 (2.062%) BMC
8 2 (2.062%) IBM
9 1 (1.031%) JBoss
9 1 (1.031%) HP
9 1 (1.031%) EMC
Weybridge, Surrey
1st line Service Desk Support Analyst - Active Directory, Windows, service desk, 1st line, call logging system, password reset, ITIL... * Understanding of SLA's * Previous experience in a customer...
Capita Resourcing - Jobs at Capita
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 21 May 2013
Camberley, Surrey
Technical Services Engineer - 2/3rd Line Support Engineer - Technical Support - Windows 2003 - 2008 - Exchange 2007 -2010 - CISCO Firewalls - LAN - WAN - Network Technologies - Juniper - MS SQL Administration - VMWare vSphere /...
Reflex Computer Recruitment
Salary: £30000 - £32000 per annum + On call allowance + Overtime
Posted: 22 May 2013
Reigate, South East
Undertake detailed analysis of proposals from 3rd party bids from a data protection and information security perspective... + Assist with the data protection breach and data security incident management...
Salary: £45000 - £50000 per annum + BONUS + BENEFITS
Posted: 14 May 2013