The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 170 157 168
Rank change year-on-year
-13 +11
Permanent jobs citing Incident Management 47 54 60
As % of all permanent IT jobs located in Surrey 0.95% 1.12% 1.11%
As % of the Processes & Methodologies category 1.18% 1.44% 1.42%
Number of salaries quoted 41 43 55
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £23,500 £26,500 £21,650
10% offered a salary of more than £70,000 £52,500 £54,250
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3977 3756 4218
As % of all permanent IT jobs located in Surrey 80.25% 77.78% 77.85%
Number of salaries quoted 3217 2942 3567
Average salary £46,000 £45,000 £45,000
Average salary % change year-on-year
+2.22% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Surrey region.

Incident Management Salary Trend in Surrey

Incident Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Incident Management across the Surrey region over the 3 months to 29 August 2014.

Incident Management Salary Histogram in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 14 £62,500 -
Reigate - 6 £36,500 -
Woking -3 4 £32,500 +18.18%
Guildford +6 3 £57,500 - 1
Weybridge -20 3 £32,500 +16.07% 1
Chertsey -11 2 £43,250 +1.76%
Egham - 1 £37,500 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 29 August 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 49 (44.95%) ITIL
2 47 (43.12%) Windows
3 42 (38.53%) Active Directory
4 35 (32.11%) SLA
5 32 (29.36%) Change Management
6 26 (23.85%) Firewall
6 26 (23.85%) Windows Server 2008
7 23 (21.10%) HP
8 22 (20.18%) Citrix
8 22 (20.18%) Microsoft
8 22 (20.18%) Problem Management
8 22 (20.18%) VMware
9 21 (19.27%) Hyper-V
9 21 (19.27%) MS Exchange
10 20 (18.35%) MS Office
11 19 (17.43%) Finance
12 18 (16.51%) Service Delivery
12 18 (16.51%) SAN
13 17 (15.60%) MS Excel
14 16 (14.68%) Cisco
14 16 (14.68%) Exchange Server 2010
14 16 (14.68%) Root Cause Analysis
15 15 (13.76%) VPN
15 15 (13.76%) Lync
16 14 (12.84%) SSL
16 14 (12.84%) Juniper
16 14 (12.84%) NetScreen
16 14 (12.84%) CommVault
16 14 (12.84%) UAG
16 14 (12.84%) Cisco ASA

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 29 August 2014, IT jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 21 (19.27%) MS Exchange
2 16 (14.68%) Exchange Server 2010
3 15 (13.76%) Lync
4 7 (6.42%) IIS
5 3 (2.75%) IBM Notes
5 3 (2.75%) Exchange Server 2007
6 2 (1.83%) Apache
7 1 (0.92%) Tomcat
Applications
1 20 (18.35%) MS Office
2 17 (15.60%) MS Excel
3 2 (1.83%) MS PowerPoint
Business Applications
1 2 (1.83%) SAP Oil and Gas
Communications & Networking
1 26 (23.85%) Firewall
2 18 (16.51%) SAN
3 15 (13.76%) VPN
4 14 (12.84%) SSL
4 14 (12.84%) Cisco ASA
4 14 (12.84%) NetScreen
5 7 (6.42%) TCP/IP
6 5 (4.59%) DNS
6 5 (4.59%) WAN
7 4 (3.67%) Internet
8 3 (2.75%) DHCP
8 3 (2.75%) LDAP
8 3 (2.75%) LAN
9 2 (1.83%) VoIP
9 2 (1.83%) Extranet
9 2 (1.83%) CTI
9 2 (1.83%) Intranet
10 1 (0.92%) Cisco Nexus
10 1 (0.92%) VLAN
10 1 (0.92%) Cisco IOS
Database & Business Intelligence
1 4 (3.67%) MySQL
2 3 (2.75%) DB2
2 3 (2.75%) MS Access
2 3 (2.75%) Oracle Database
3 1 (0.92%) SQL Server
Development Applications
1 2 (1.83%) Atlassian Bamboo
2 1 (0.92%) Team Foundation Server
General
1 19 (17.43%) Finance
2 8 (7.34%) Telecoms
3 6 (5.50%) Legal
4 5 (4.59%) Marketing
5 3 (2.75%) Banking
6 2 (1.83%) Manufacturing
6 2 (1.83%) Electronics
7 1 (0.92%) Back Office
7 1 (0.92%) Automotive
Job Titles
1 30 (27.52%) Support Engineer
2 20 (18.35%) Analyst
3 11 (10.09%) 1st Line Support
4 10 (9.17%) Service Analyst
4 10 (9.17%) Support Analyst
4 10 (9.17%) Service Desk Analyst
5 9 (8.26%) 3rd Line Support
6 8 (7.34%) Service Manager
6 8 (7.34%) Technical Support
6 8 (7.34%) Systems Engineer
7 7 (6.42%) Senior Systems Engineer
7 7 (6.42%) 3rd Line Support Engineer
8 6 (5.50%) Service Desk Engineer
8 6 (5.50%) Technical Support Engineer
8 6 (5.50%) Technical Engineer
9 5 (4.59%) Delivery Manager
9 5 (4.59%) IT Support Engineer
9 5 (4.59%) IT Support
9 5 (4.59%) Consultant
9 5 (4.59%) Senior Analyst
Libraries, Frameworks & Software Standards
1 1 (0.92%) HTML
1 1 (0.92%) CSS
1 1 (0.92%) SAP Basis
1 1 (0.92%) YAML
Miscellaneous
1 6 (5.50%) Management Information System
2 4 (3.67%) Mathematics
3 2 (1.83%) PACS
3 2 (1.83%) DTV
3 2 (1.83%) Wiki
4 1 (0.92%) Statistics
4 1 (0.92%) Life Science
4 1 (0.92%) CMDB
4 1 (0.92%) Clustering
4 1 (0.92%) Firmware
4 1 (0.92%) HACMP
Operating Systems
1 47 (43.12%) Windows
2 26 (23.85%) Windows Server 2008
3 10 (9.17%) Solaris
3 10 (9.17%) Windows Server 2003
4 8 (7.34%) Windows Server 2012
5 6 (5.50%) UNIX
6 5 (4.59%) Windows XP
7 4 (3.67%) Linux
7 4 (3.67%) Windows 2000
8 3 (2.75%) AIX
8 3 (2.75%) Windows 7
9 2 (1.83%) Red Hat Enterprise Linux
10 1 (0.92%) HPUX
10 1 (0.92%) Windows 8
Processes & Methodologies
1 49 (44.95%) ITIL
2 32 (29.36%) Change Management
3 22 (20.18%) Problem Management
4 18 (16.51%) Service Delivery
5 16 (14.68%) Root Cause Analysis
6 13 (11.93%) Performance Management
6 13 (11.93%) Service Management
6 13 (11.93%) Business Continuity
7 9 (8.26%) Project Management
8 8 (7.34%) Disaster Recovery
8 8 (7.34%) Capacity Planning
9 6 (5.50%) Business Continuity Management
10 3 (2.75%) Service Desk Management
10 3 (2.75%) Release Management
10 3 (2.75%) Document Management
10 3 (2.75%) Business Analysis
10 3 (2.75%) Security Management
11 2 (1.83%) ITSM
11 2 (1.83%) Information Security
11 2 (1.83%) Programme Management
Programming Languages
1 10 (9.17%) SQL
2 7 (6.42%) C
3 3 (2.75%) C++
3 3 (2.75%) PHP
4 2 (1.83%) Perl
4 2 (1.83%) Shell Script
5 1 (0.92%) Ruby
5 1 (0.92%) Python
5 1 (0.92%) Java
Qualifications
1 10 (9.17%) Security Cleared
2 7 (6.42%) CCA
2 7 (6.42%) Citrix Certification
3 4 (3.67%) Microsoft Certification
3 4 (3.67%) SC Cleared
3 4 (3.67%) ITIL Certification
4 3 (2.75%) MCTS
4 3 (2.75%) MCITP
4 3 (2.75%) MCP
4 3 (2.75%) MCSE
4 3 (2.75%) MCSA
5 2 (1.83%) A+ Certification
5 2 (1.83%) Degree
6 1 (0.92%) CISM
6 1 (0.92%) VMware Certified Professional (VCP)
6 1 (0.92%) DV Cleared
6 1 (0.92%) VCAP
6 1 (0.92%) ITIL Foundation Certificate
6 1 (0.92%) CISSP
6 1 (0.92%) Postgraduate
Quality Assurance & Compliance
1 35 (32.11%) SLA
2 2 (1.83%) ISO 9001
2 2 (1.83%) ISO/IEC 27001
3 1 (0.92%) Sarbanes-Oxley
System Software
1 42 (38.53%) Active Directory
2 21 (19.27%) Hyper-V
3 14 (12.84%) UAG
4 11 (10.09%) VMware Infrastructure
5 9 (8.26%) XenApp
5 9 (8.26%) XenDesktop
6 8 (7.34%) XenServer
7 2 (1.83%) VMware ESX
7 2 (1.83%) NFS
7 2 (1.83%) Citrix Presentation Server
8 1 (0.92%) Microsoft Virtual Server
8 1 (0.92%) Veritas Volume Manager
8 1 (0.92%) Veritas Cluster Server
8 1 (0.92%) vSphere
8 1 (0.92%) VMware ESXi
Systems Management
1 9 (8.26%) SCCM
2 7 (6.42%) WSUS
3 3 (2.75%) DameWare
4 2 (1.83%) NetBackup
4 2 (1.83%) OpenView
4 2 (1.83%) BMC PATROL
4 2 (1.83%) Control-M
4 2 (1.83%) SolarWinds Orion
4 2 (1.83%) Puppet
4 2 (1.83%) Opscode Chef
5 1 (0.92%) Nagios
5 1 (0.92%) Tivoli
5 1 (0.92%) SCOM
5 1 (0.92%) HP Data Protector
Vendors
1 23 (21.10%) HP
2 22 (20.18%) Microsoft
2 22 (20.18%) Citrix
2 22 (20.18%) VMware
3 16 (14.68%) Cisco
4 14 (12.84%) Juniper
4 14 (12.84%) CommVault
5 13 (11.93%) SolarWinds
6 10 (9.17%) Dell
7 9 (8.26%) NetApp
7 9 (8.26%) 3PAR
7 9 (8.26%) Remedy
8 7 (6.42%) Nimsoft
9 6 (5.50%) IBM
9 6 (5.50%) Oracle
10 3 (2.75%) SAP
10 3 (2.75%) Lotus
10 3 (2.75%) Red Hat
10 3 (2.75%) BMC
10 3 (2.75%) Interwoven
Weybridge
Capita - ITIN
Salary: £17000 per annum + £3,400pa
Posted: 10 hours ago
Dorking, Surrey
ITF Solutions
Salary: £21000 - £22000 per annum + Bens
Posted: 16 hours ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 3 days ago
Surrey / Kent
Fidelity Worldwide Investment
Posted: 3 days ago
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 6 days ago
Surrey
Capita - ITIN
Salary: £17000 per annum + £3400 shift allowance
Posted: 19 days ago
Surrey
Capita - ITIN
Salary: £30000 per annum + Benefits
Posted: 25 days ago