Service Desk Management Jobs in Tyne and Wear

Service Desk Management
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 97 88 -
Rank change year-on-year -9 - -
Permanent jobs citing Service Desk Management 3 9 0
As % of all permanent jobs advertised in Tyne and Wear 0.23% 0.98% -
As % of the Processes & Methodologies category 0.26% 1.01% -
Number of salaries quoted 3 1 0
10th Percentile - - -
25th Percentile £39,000 £36,250 -
Median annual salary (50th Percentile) £40,000 £37,500 -
Median % change year-on-year +6.67% - -
75th Percentile £41,125 £38,750 -
90th Percentile £41,200 - -
North East median annual salary £40,000 £37,500 -
% change year-on-year +6.67% - -

All Process and Methodology Skills
Tyne and Wear

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,150 888 935
As % of all permanent jobs advertised in Tyne and Wear 87.32% 96.84% 87.63%
Number of salaries quoted 966 449 639
10th Percentile £30,000 £30,750 £25,750
25th Percentile £37,099 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% +5.56%
75th Percentile £65,000 £66,250 £60,000
90th Percentile £76,011 £78,750 £81,500
North East median annual salary £47,500 £48,375 £42,500
% change year-on-year -1.81% +13.82% -5.56%

Service Desk Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Desk Management in Tyne and Wear

Service Desk Management
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Service Desk Management in Tyne and Wear.

Salary trend for Service Desk Management in Tyne and Wear

Service Desk Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Tyne and Wear region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -6 3 £40,000 +6.67% 1
Service Desk Management
North East

Service Desk Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
General
1 3 (100.00%) Finance
1 3 (100.00%) Social Housing
Job Titles
1 3 (100.00%) IT Technician
1 3 (100.00%) Senior
1 3 (100.00%) Senior IT Technician
1 3 (100.00%) Senior Technician
Miscellaneous
1 3 (100.00%) Housing Association
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
Processes & Methodologies
1 3 (100.00%) Computer Science
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Cybersecurity
1 3 (100.00%) ITIL
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Regulatory Compliance
1 3 (100.00%) Tech Ops
1 3 (100.00%) User Acceptance Testing
Qualifications
1 3 (100.00%) A+ Certification
1 3 (100.00%) Azure Certification
1 3 (100.00%) Degree
1 3 (100.00%) ITIL Certification
1 3 (100.00%) MCITP
1 3 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (100.00%) GDPR
1 3 (100.00%) ISO 9001
1 3 (100.00%) ISO/IEC 27001
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Cisco
1 3 (100.00%) Meraki
1 3 (100.00%) Microsoft
1 3 (100.00%) Sophos