Head of Support Jobs in the UK excluding London

Head of Support
UK > UK excluding London

The median Head of Support salary in the UK excluding London is £60,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 755 752 837
Rank change year-on-year -3 +85 -156
Permanent jobs requiring a Head of Support 16 10 12
As % of all permanent jobs advertised in the UK excluding London 0.023% 0.016% 0.017%
As % of the Job Titles category 0.024% 0.018% 0.018%
Number of salaries quoted 11 1 12
10th Percentile £46,250 - £43,525
25th Percentile £55,000 £95,000 £43,750
Median annual salary (50th Percentile) £60,000 £100,000 £53,750
Median % change year-on-year -40.00% +86.05% -24.56%
75th Percentile £63,750 £105,000 £60,000
90th Percentile £91,250 - -
UK median annual salary £60,000 £92,500 £60,000
% change year-on-year -35.14% +54.17% -7.69%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,718 54,726 68,124
% of permanent jobs with a recognized job title 94.79% 89.24% 95.80%
Number of salaries quoted 47,226 31,089 43,036
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Head of Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Head of Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Head of Support in the UK excluding London

Head of Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Head of Support in the UK excluding London.

Salary trend for Head of Support in the UK excluding London

Head of Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Head of Support in the UK excluding London over the 6 months to 5 May 2024.

Salary histogram for Head of Support in the UK excluding London

Head of Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Support within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South West -20 7 £60,000 -40.00%
South East - 6 £47,500 -
Midlands - 2 £87,500 - 1
West Midlands - 2 £87,500 - 1
Scotland -71 1 - -
Head of Support
UK

Head of Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 May 2024, Head of Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Head of Support in the job title.

1 11 (68.75%) Customer Service
2 9 (56.25%) Problem-Solving
2 9 (56.25%) Social Skills
2 9 (56.25%) Problem Management
2 9 (56.25%) ITIL
3 7 (43.75%) Service Delivery
3 7 (43.75%) SLA
3 7 (43.75%) PDCA
4 6 (37.50%) Analytical Skills
4 6 (37.50%) Risk Management
4 6 (37.50%) Finance
5 5 (31.25%) ITIL Certification
6 4 (25.00%) EMC Certification
6 4 (25.00%) EMC
6 4 (25.00%) Service Management
6 4 (25.00%) Validation
6 4 (25.00%) ITSM
6 4 (25.00%) Supplier Management
6 4 (25.00%) Artificial Intelligence
6 4 (25.00%) ISO/IEC 27001
6 4 (25.00%) QA
6 4 (25.00%) People Management
6 4 (25.00%) Continuous Improvement
6 4 (25.00%) Root Cause Analysis
6 4 (25.00%) IoT
6 4 (25.00%) Telematics
6 4 (25.00%) Product Management
6 4 (25.00%) Product Strategy
6 4 (25.00%) Contingency Planning
6 4 (25.00%) Co-Creation

Head of Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (12.50%) Dynamics CRM
1 2 (12.50%) Oracle EBS
Cloud Services
1 2 (12.50%) IaaS
1 2 (12.50%) PaaS
1 2 (12.50%) SaaS
General
1 9 (56.25%) Social Skills
2 6 (37.50%) Analytical Skills
2 6 (37.50%) Finance
3 3 (18.75%) Organisational Skills
4 2 (12.50%) Inclusion and Diversity
Miscellaneous
1 4 (25.00%) IoT
2 3 (18.75%) Driving Licence
Processes & Methodologies
1 11 (68.75%) Customer Service
2 9 (56.25%) ITIL
2 9 (56.25%) Problem Management
2 9 (56.25%) Problem-Solving
3 7 (43.75%) PDCA
3 7 (43.75%) Service Delivery
4 6 (37.50%) Risk Management
5 4 (25.00%) Artificial Intelligence
5 4 (25.00%) Co-Creation
5 4 (25.00%) Contingency Planning
5 4 (25.00%) Continuous Improvement
5 4 (25.00%) ITSM
5 4 (25.00%) People Management
5 4 (25.00%) Product Management
5 4 (25.00%) Product Strategy
5 4 (25.00%) Root Cause Analysis
5 4 (25.00%) Service Management
5 4 (25.00%) Supplier Management
5 4 (25.00%) Telematics
5 4 (25.00%) Validation
Qualifications
1 5 (31.25%) ITIL Certification
2 4 (25.00%) EMC Certification
3 3 (18.75%) MCSE
3 3 (18.75%) Microsoft Certification
Quality Assurance & Compliance
1 7 (43.75%) SLA
2 4 (25.00%) ISO/IEC 27001
2 4 (25.00%) QA
Vendors
1 4 (25.00%) EMC
2 3 (18.75%) Microsoft
3 2 (12.50%) Oracle
3 2 (12.50%) Salesforce
3 2 (12.50%) SAP
3 2 (12.50%) ServiceNow