Help Desk Engineer Jobs in the UK excluding London

Help Desk Engineer
UK > UK excluding London

The median Help Desk Engineer salary in the UK excluding London is £30,250 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 721 698 847
Rank change year-on-year -23 +149 -176
Permanent jobs requiring a Help Desk Engineer 34 52 19
As % of all permanent jobs advertised in the UK excluding London 0.046% 0.089% 0.026%
As % of the Job Titles category 0.049% 0.100% 0.027%
Number of salaries quoted 30 50 16
10th Percentile £21,000 £22,000 £21,125
25th Percentile £22,875 £25,750 £21,250
Median annual salary (50th Percentile) £30,250 £30,000 £23,500
Median % change year-on-year +0.83% +27.66% -7.84%
75th Percentile £37,000 £32,500 £29,000
90th Percentile £51,250 - £29,500
UK median annual salary £31,000 £30,000 £28,000
% change year-on-year +3.33% +7.14% +9.80%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 69,645 52,139 69,731
% of permanent jobs with a recognized job title 94.92% 89.14% 95.71%
Number of salaries quoted 49,228 29,915 42,540
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Help Desk Engineer in the UK excluding London.

Salary trend for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Help Desk Engineer in the UK excluding London over the 6 months to 26 May 2024.

Salary histogram for Help Desk Engineer in the UK excluding London

Help Desk Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK excluding London region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +48 15 £24,500 -20.97% 6
South East -19 12 £31,500 +5.00% 8
North East - 6 £29,500 - 1
West Midlands +14 5 £35,000 +33.33% 1
North West +12 5 £24,500 - 3
Midlands -12 5 £35,000 +34.62% 1
Yorkshire +71 4 £22,000 -29.03% 3
South West -15 2 £21,500 -14.00% 5
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 May 2024, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Help Desk Engineer in the job title.

1 20 (58.82%) Windows
2 15 (44.12%) Microsoft
2 15 (44.12%) Microsoft 365
3 14 (41.18%) Active Directory
4 12 (35.29%) SharePoint
5 11 (32.35%) Social Skills
5 11 (32.35%) Azure
5 11 (32.35%) Microsoft Exchange
6 10 (29.41%) AWS
6 10 (29.41%) Customer Service
6 10 (29.41%) Entra ID
7 9 (26.47%) Problem-Solving
8 7 (20.59%) Infrastructure Engineering
8 7 (20.59%) Windows 10
8 7 (20.59%) Apple iOS
8 7 (20.59%) Android
8 7 (20.59%) VoIP
8 7 (20.59%) SLA
9 5 (14.71%) VMware
10 4 (11.76%) Hyper-V
10 4 (11.76%) VMware Infrastructure
11 3 (8.82%) Windows Server
11 3 (8.82%) Datto
11 3 (8.82%) Remote Monitoring and Management
11 3 (8.82%) DV Cleared
11 3 (8.82%) Security Cleared
11 3 (8.82%) vSphere
11 3 (8.82%) Acronis
11 3 (8.82%) VMware ESXi
11 3 (8.82%) Cybersecurity

Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (35.29%) SharePoint
2 11 (32.35%) Microsoft Exchange
Applications
1 2 (5.88%) Microsoft Office
Cloud Services
1 15 (44.12%) Microsoft 365
2 11 (32.35%) Azure
3 10 (29.41%) AWS
3 10 (29.41%) Entra ID
4 2 (5.88%) Dynamics 365
5 1 (2.94%) Rubrik
Communications & Networking
1 7 (20.59%) VoIP
2 3 (8.82%) Firewall
2 3 (8.82%) Internet
2 3 (8.82%) IPv4
2 3 (8.82%) VLAN
2 3 (8.82%) VPN
3 2 (5.88%) SAN
3 2 (5.88%) Unified Communications
4 1 (2.94%) Remote Desktop
4 1 (2.94%) TCP/IP
Database & Business Intelligence
1 1 (2.94%) SQL Server
1 1 (2.94%) SQL Server Reporting Services
General
1 11 (32.35%) Social Skills
2 3 (8.82%) Law
2 3 (8.82%) Retail
3 2 (5.88%) Aerospace
3 2 (5.88%) Analytical Skills
4 1 (2.94%) Finance
4 1 (2.94%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) CSS
1 1 (2.94%) HTML
Miscellaneous
1 2 (5.88%) Video Conferencing
2 1 (2.94%) Driving Licence
Operating Systems
1 20 (58.82%) Windows
2 7 (20.59%) Android
2 7 (20.59%) Apple iOS
2 7 (20.59%) Windows 10
3 3 (8.82%) Windows Server
4 2 (5.88%) Linux
4 2 (5.88%) Unix
5 1 (2.94%) Windows 7
Processes & Methodologies
1 10 (29.41%) Customer Service
2 9 (26.47%) Problem-Solving
3 7 (20.59%) Infrastructure Engineering
4 3 (8.82%) Cybersecurity
4 3 (8.82%) ITIL
4 3 (8.82%) Remote Monitoring and Management
5 2 (5.88%) Multi-Factor Authentication
5 2 (5.88%) Network Management
6 1 (2.94%) Break/Fix
6 1 (2.94%) CRM
6 1 (2.94%) Cyber Threat Intelligence
6 1 (2.94%) Data Loss Prevention
6 1 (2.94%) ERP
6 1 (2.94%) Full Stack Development
6 1 (2.94%) IT Strategy
6 1 (2.94%) Logistics
6 1 (2.94%) Network Monitoring
6 1 (2.94%) Service Delivery
6 1 (2.94%) Threat Intelligence
Programming Languages
1 1 (2.94%) C#
1 1 (2.94%) PowerShell
1 1 (2.94%) SQL
1 1 (2.94%) T-SQL
Qualifications
1 3 (8.82%) DV Cleared
1 3 (8.82%) MCP
1 3 (8.82%) MCSA
1 3 (8.82%) MCSE
1 3 (8.82%) Microsoft Certification
1 3 (8.82%) Network+ Certification
1 3 (8.82%) Security Cleared
2 2 (5.88%) Azure Certification
2 2 (5.88%) HNC
2 2 (5.88%) SC Cleared
Quality Assurance & Compliance
1 7 (20.59%) SLA
System Software
1 14 (41.18%) Active Directory
2 4 (11.76%) Hyper-V
2 4 (11.76%) VMware Infrastructure
3 3 (8.82%) VMware ESXi
3 3 (8.82%) vSphere
4 2 (5.88%) GPFS
5 1 (2.94%) VMware Server
Vendors
1 15 (44.12%) Microsoft
2 5 (14.71%) VMware
3 3 (8.82%) Acronis
3 3 (8.82%) CheckPoint
3 3 (8.82%) Datto
3 3 (8.82%) Draytek
3 3 (8.82%) Google
3 3 (8.82%) SonicWALL
3 3 (8.82%) Sophos
4 2 (5.88%) Apple
4 2 (5.88%) Forcepoint
4 2 (5.88%) Siemens
5 1 (2.94%) Citrix