The statistics below represent IT jobs advertised across the UK that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Engineer
UK
Rank 803 850 810
Rank change year-on-year
+47 -40
Permanent jobs requiring a Help Desk Engineer 59 102 144
As % of all permanent IT jobs located in the UK 0.070% 0.100% 0.14%
As % of the Job Titles category 0.073% 0.10% 0.14%
Number of salaries quoted 57 90 134
Median salary £23,000 £23,000 £23,500
Median salary % change year-on-year
- -2.12%
90% offered a salary of more than £19,000 £18,500 £18,000
10% offered a salary of more than £29,600 £34,750 £30,000
UK excluding London median salary £22,500 £22,500 £22,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in the UK

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer within the UK.

Help Desk Engineer Salary Trend in the UK

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer over the 3 months to 22 February 2017 within the UK.

Help Desk Engineer Salary Histogram in the UK

Help Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 58 £23,000 -2.12% 13
South East +72 24 £23,000 - 5
East of England +21 12 £24,000 +5.49% 1
London +46 11 £27,750 -7.50% 2
Berkshire +47 10 £25,500 +2.00%
Hertfordshire +15 8 £24,000 +11.62%
Newbury - 6 £24,500 -
Manchester -18 5 £19,500 -3.70%
North West -24 5 £19,500 -13.33% 2
South West +18 4 £19,500 +16.41%
Surrey +46 3 £24,000 +6.66% 3
Slough +29 3 £25,500 +7.36%
Hampshire +19 3 £20,000 +8.10%
East Sussex - 3 £20,500 -
Brighton - 3 £20,500 -
Cheshunt - 3 £20,000 -
Buckinghamshire +25 2 £21,500 -13.13% 1
City of London +24 2 £19,500 -25.00% 1
Essex +17 2 £22,500 -19.64%
Epsom +6 2 £24,000 -11.11%
Stockport - 2 £17,000 -
Thurrock - 2 £22,500 -
West Sussex - 2 £21,500 - 1
Weymouth - 2 £20,000 -
Dorset - 2 £20,000 -
Reading +38 1 £24,000 -26.15%
Leeds +32 1 £20,500 -6.81%
Yorkshire +30 1 £20,500 -3.52% 1
West Yorkshire +27 1 £20,500 -3.52%
West Midlands +20 1 £25,000 -

Help Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Engineer in the job title.

1 112 (82.35%) Windows
2 76 (55.88%) Microsoft
3 69 (50.74%) Active Directory
4 46 (33.82%) Windows Server
5 45 (33.09%) MS Office
6 41 (30.15%) MS Excel
7 33 (24.26%) Windows 7
8 32 (23.53%) MS Exchange
9 31 (22.79%) SLA
10 30 (22.06%) Office 365
11 29 (21.32%) Windows 8
11 29 (21.32%) Windows Server 2008
12 27 (19.85%) ITIL
13 23 (16.91%) WAN
13 23 (16.91%) Firewall
14 22 (16.18%) Telecoms
14 22 (16.18%) Microsoft Certification
15 21 (15.44%) DNS
15 21 (15.44%) Windows Server 2012
16 20 (14.71%) TCP/IP
16 20 (14.71%) Linux
17 18 (13.24%) LAN
18 17 (12.50%) Cisco
18 17 (12.50%) Finance
18 17 (12.50%) VMware
18 17 (12.50%) Exchange Server 2010
19 16 (11.76%) Windows 10
19 16 (11.76%) DHCP
19 16 (11.76%) MCSE
20 15 (11.03%) MCP

Help Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (23.53%) MS Exchange
2 17 (12.50%) Exchange Server 2010
3 12 (8.82%) Exchange Server 2013
4 10 (7.35%) SharePoint
5 6 (4.41%) Exchange Server 2003
6 5 (3.68%) Exchange Server 2007
7 3 (2.21%) IBM Notes
7 3 (2.21%) SharePoint 2013
7 3 (2.21%) Skype for Business
8 2 (1.47%) IBM Domino
9 1 (0.74%) Blackberry Enterprise Server
9 1 (0.74%) SharePoint 2010
9 1 (0.74%) Site Server
Applications
1 45 (33.09%) MS Office
2 41 (30.15%) MS Excel
3 3 (2.21%) MS PowerPoint
4 2 (1.47%) MS Visio
Business Applications
1 8 (5.88%) SAP Oil and Gas
2 2 (1.47%) SAP SM
3 1 (0.74%) Dynamics CRM
Cloud Services
1 30 (22.06%) Office 365
2 8 (5.88%) Microsoft Azure
3 6 (4.41%) Cloud Computing
4 3 (2.21%) Amazon AWS
5 2 (1.47%) Adobe Creative Cloud
5 2 (1.47%) G Suite
6 1 (0.74%) Azure Active Directory
Communications & Networking
1 23 (16.91%) Firewall
1 23 (16.91%) WAN
2 21 (15.44%) DNS
3 20 (14.71%) TCP/IP
4 18 (13.24%) LAN
5 16 (11.76%) DHCP
6 11 (8.09%) VoIP
6 11 (8.09%) VPN
7 7 (5.15%) Internet
8 6 (4.41%) SSL
9 5 (3.68%) Wireless
10 3 (2.21%) PBX
11 2 (1.47%) Cisco IOS
12 1 (0.74%) ADSL
12 1 (0.74%) Broadband
12 1 (0.74%) Kerberos
12 1 (0.74%) NetScaler
12 1 (0.74%) Network Security
12 1 (0.74%) Remote Desktop
12 1 (0.74%) VLAN
Database & Business Intelligence
1 8 (5.88%) SQL Server
2 3 (2.21%) SQL Server 2005
2 3 (2.21%) SQL Server 2008
3 2 (1.47%) Big Data
Development Applications
1 6 (4.41%) JIRA
2 2 (1.47%) Visual Studio
General
1 22 (16.18%) Telecoms
2 17 (12.50%) Finance
3 11 (8.09%) Manufacturing
4 10 (7.35%) Marketing
5 8 (5.88%) Electronics
6 1 (0.74%) Back Office
6 1 (0.74%) Banking
6 1 (0.74%) French Language
6 1 (0.74%) German Language
6 1 (0.74%) Law
6 1 (0.74%) Legal
6 1 (0.74%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.21%) Web Services
2 1 (0.74%) .NET
2 1 (0.74%) HTML
Miscellaneous
1 12 (8.82%) Blackberry
2 10 (7.35%) Analytical Skills
3 9 (6.62%) Driving Licence
4 4 (2.94%) iPhone
5 3 (2.21%) Data Centre
5 3 (2.21%) Hedge funds
5 3 (2.21%) iPad
5 3 (2.21%) Management Information System
5 3 (2.21%) Video Conferencing
6 2 (1.47%) CMDB
6 2 (1.47%) Internet of Things
7 1 (0.74%) CCTV
7 1 (0.74%) Computer Science
7 1 (0.74%) EPoS
7 1 (0.74%) Fintech
7 1 (0.74%) Mobile Computing
7 1 (0.74%) PKI
7 1 (0.74%) Replication
Operating Systems
1 112 (82.35%) Windows
2 46 (33.82%) Windows Server
3 33 (24.26%) Windows 7
4 29 (21.32%) Windows 8
4 29 (21.32%) Windows Server 2008
5 21 (15.44%) Windows Server 2012
6 20 (14.71%) Linux
7 16 (11.76%) Windows 10
8 13 (9.56%) Windows XP
9 11 (8.09%) Windows Server 2003
10 8 (5.88%) Mac OS X
11 7 (5.15%) Unix
12 3 (2.21%) Windows Phone
13 1 (0.74%) Android
13 1 (0.74%) Apple iOS
13 1 (0.74%) Mac OS
Processes & Methodologies
1 27 (19.85%) ITIL
2 8 (5.88%) Business Intelligence
2 8 (5.88%) Digital Marketing
2 8 (5.88%) Programme Management
3 6 (4.41%) ITSM
3 6 (4.41%) Project Management
4 5 (3.68%) Validation
5 4 (2.94%) CRM
5 4 (2.94%) Migration
5 4 (2.94%) Problem Management
5 4 (2.94%) WFM
6 3 (2.21%) Data Protection
6 3 (2.21%) Knowledge Management
6 3 (2.21%) Mathematics
6 3 (2.21%) Mobile Device Management
6 3 (2.21%) Service Management
6 3 (2.21%) Time Management
7 2 (1.47%) Agile Software Development
7 2 (1.47%) Configuration Management
7 2 (1.47%) Service Delivery
Programming Languages
1 15 (11.03%) SQL
2 2 (1.47%) C
3 1 (0.74%) JavaScript
Qualifications
1 22 (16.18%) Microsoft Certification
2 16 (11.76%) MCSE
3 15 (11.03%) MCP
4 7 (5.15%) Degree
4 7 (5.15%) MCSA
4 7 (5.15%) Security Cleared
5 6 (4.41%) A+ Certification
6 5 (3.68%) MCTS
7 4 (2.94%) CCNA
7 4 (2.94%) Cisco Certification
7 4 (2.94%) SC Cleared
8 2 (1.47%) Network+ Certification
9 1 (0.74%) ACSP
9 1 (0.74%) HNC
9 1 (0.74%) MCITP
Quality Assurance & Compliance
1 31 (22.79%) SLA
2 2 (1.47%) COBIT
System Software
1 69 (50.74%) Active Directory
2 14 (10.29%) VMware Infrastructure
3 12 (8.82%) Hyper-V
4 1 (0.74%) vSphere
4 1 (0.74%) XenApp
4 1 (0.74%) XenDesktop
Systems Management
1 8 (5.88%) Backup Exec
2 4 (2.94%) SCCM
3 2 (1.47%) Jamf Pro
4 1 (0.74%) Microsoft Data Protection Manager
4 1 (0.74%) SCOM
4 1 (0.74%) XenMobile
Vendors
1 76 (55.88%) Microsoft
2 17 (12.50%) Cisco
2 17 (12.50%) VMware
3 13 (9.56%) Apple
4 12 (8.82%) Citrix
5 11 (8.09%) HP
6 10 (7.35%) Dell
6 10 (7.35%) SAP
7 5 (3.68%) SonicWALL
7 5 (3.68%) Symantec
8 3 (2.21%) IBM
8 3 (2.21%) Kaspersky
8 3 (2.21%) Lotus
8 3 (2.21%) Mitel
8 3 (2.21%) Veeam
8 3 (2.21%) Xerox
9 2 (1.47%) Adobe
9 2 (1.47%) Google
9 2 (1.47%) NetApp
9 2 (1.47%) Sage
Guildford, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCES training
Posted: Yesterday
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: Yesterday
Guildford, Surrey
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 2 days ago
Gateshead, Tyne and Wear
ITPS
Salary: Competitive
Posted: Yesterday
Bury St. Edmunds, Suffolk
IT Talent Solutions
Salary: From £23,000 to £26,000 per annum
Posted: 6 days ago
Frodsham, Cheshire
Pro-Quest Resourcing Ltd
Salary: £25000 - £33000 Per Annum + benefits
Posted: 5 days ago
High Wycombe
Recruitment Genius Ltd
Salary: £18000 - £20000 per annum
Posted: 12 days ago
City, London
Stewardship
Salary: From £20,000 to £30,000 per annum depending on experience + benefits
Posted: 23 days ago
Immingham
Bluetown Online LTD
Salary: £23000 per annum
Posted: 15 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 16 days ago
Crewe, Cheshire
Digitech Resourcing Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 5 days ago
Worthing
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 26 days ago
Sheffield
Recruitment Genius Ltd
Salary: £15000 - £18000 per annum
Posted: 21 days ago