The statistics below represent IT jobs advertised across the UK that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 836 793 870
Rank change year-on-year
-43 +77
Permanent jobs requiring a Help Desk Engineer 90 165 135
As % of all permanent IT jobs located in the UK 0.091% 0.15% 0.11%
As % of the Job Titles category 0.095% 0.16% 0.12%
Number of salaries quoted 83 151 128
Median salary £24,500 £23,000 £23,760
Median salary % change year-on-year
+6.52% -3.19%
90% offered a salary of more than £19,000 £19,000 £20,000
10% offered a salary of more than £33,500 £28,000 £30,000
UK excluding London median salary £22,500 £22,500 £22,750
% change year-on-year
- -1.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94959 103109 113376
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.51%
Number of salaries quoted 79822 84547 92802
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in the UK

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer within the UK.

Help Desk Engineer Salary Trend in the UK

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer over the 3 months to 25 May 2016 within the UK.

Help Desk Engineer Salary Histogram in the UK

Help Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -53 83 £24,500 +6.52% 15
South East -17 39 £23,750 +0.72% 4
London -17 24 £31,500 +31.25% 1
Surrey +6 14 £26,250 +8.24% 1
Hertfordshire +25 11 £19,000 -17.39%
East of England +22 11 £19,000 -13.63% 1
Hemel Hempstead +20 7 £19,000 -23.23%
West Sussex -4 7 £22,000 +7.31%
Berkshire +1 6 £24,000 +1.78%
East Midlands +9 4 £20,000 +2.56% 3
Hampshire +13 3 £20,000 +5.26%
Kent +2 3 £29,500 +84.37%
Nottinghamshire +1 3 £20,000 -3.61% 2
Oxfordshire -27 3 £22,500 -6.25% 1
Newcastle upon Tyne - 3 £27,500 - 1
South Wales - 3 £24,500 -
North East - 3 £27,500 - 1
Tyne and Wear - 3 £27,500 - 1
Wales - 3 £24,500 -
Egham +30 2 £28,000 - 1
Buckinghamshire +25 2 £31,000 +42.52% 2
Nottingham +12 2 £20,250 -2.40% 2
Reading +9 2 £22,500 -4.57%
Yorkshire +4 2 £22,250 +30.88% 1
West Yorkshire 0 2 £22,250 +5.95%
Croydon -6 2 £25,500 -
Thatcham -10 2 - -
Wokingham - 2 £25,000 -
Farnborough - 2 £18,500 -
Cardiff - 2 £25,250 -

Help Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 25 May 2016, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Engineer in the job title.

1 130 (67.71%) Windows
2 105 (54.69%) Active Directory
3 92 (47.92%) Microsoft
4 66 (34.38%) MS Excel
5 61 (31.77%) Windows 7
6 54 (28.13%) DNS
7 53 (27.60%) TCP/IP
8 42 (21.88%) Citrix
9 41 (21.35%) DHCP
10 39 (20.31%) WAN
10 39 (20.31%) MS Office
10 39 (20.31%) VMware
11 38 (19.79%) LAN
11 38 (19.79%) MS Exchange
12 36 (18.75%) ITIL
13 35 (18.23%) Degree
13 35 (18.23%) Windows Server
14 34 (17.71%) Windows Server 2008
15 31 (16.15%) VMware Infrastructure
16 29 (15.10%) SCCM
16 29 (15.10%) Firewall
16 29 (15.10%) Microsoft Certification
17 27 (14.06%) SLA
17 27 (14.06%) Windows Server 2012
18 24 (12.50%) Office 365
19 23 (11.98%) Cisco
20 22 (11.46%) CCNA
20 22 (11.46%) Cisco Certification
21 21 (10.94%) XenApp
22 20 (10.42%) Hyper-V

Help Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (19.79%) MS Exchange
2 17 (8.85%) Skype for Business
3 15 (7.81%) SharePoint
4 12 (6.25%) Exchange Server 2010
5 7 (3.65%) Exchange Server 2007
6 5 (2.60%) Blackberry Enterprise Server
7 4 (2.08%) Exchange Server 2013
8 2 (1.04%) Exchange Server 2003
8 2 (1.04%) IBM Notes
9 1 (0.52%) IIS
Applications
1 66 (34.38%) MS Excel
2 39 (20.31%) MS Office
3 6 (3.13%) MS PowerPoint
4 2 (1.04%) InfoPath
5 1 (0.52%) MS Visio
Business Applications
1 7 (3.65%) Dynamics CRM
2 2 (1.04%) Oracle Applications
Cloud Services
1 24 (12.50%) Office 365
2 3 (1.56%) Dropbox
3 1 (0.52%) Amazon AWS
3 1 (0.52%) IaaS
3 1 (0.52%) Microsoft Azure
Communications & Networking
1 54 (28.13%) DNS
2 53 (27.60%) TCP/IP
3 41 (21.35%) DHCP
4 39 (20.31%) WAN
5 38 (19.79%) LAN
6 29 (15.10%) Firewall
7 14 (7.29%) VoIP
7 14 (7.29%) VPN
8 10 (5.21%) Wireless
9 8 (4.17%) Cisco ASA
9 8 (4.17%) FWSM
10 6 (3.13%) Internet
11 4 (2.08%) ADSL
11 4 (2.08%) Wi-Fi
12 3 (1.56%) SSL
13 2 (1.04%) Broadband
13 2 (1.04%) IP Telephony
13 2 (1.04%) NAS
13 2 (1.04%) SAN
13 2 (1.04%) SMTP
Database & Business Intelligence
1 6 (3.13%) SQL Server
2 1 (0.52%) SQL Server 2008
General
1 17 (8.85%) Finance
2 14 (7.29%) Telecoms
3 13 (6.77%) Banking
4 4 (2.08%) Front Office
5 2 (1.04%) Legal
6 1 (0.52%) French Language
6 1 (0.52%) Law
6 1 (0.52%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.08%) .NET
Miscellaneous
1 18 (9.38%) Computer Science
2 15 (7.81%) Blackberry
3 12 (6.25%) Analytical Skills
3 12 (6.25%) Fat Client
3 12 (6.25%) Thin Client
4 11 (5.73%) Driving Licence
5 9 (4.69%) iPhone
6 8 (4.17%) CMDB
7 5 (2.60%) Video Conferencing
8 4 (2.08%) Hedge funds
9 2 (1.04%) Client/Server
9 2 (1.04%) Data Centre
9 2 (1.04%) EqualLogic
10 1 (0.52%) CCTV
10 1 (0.52%) Fintech
10 1 (0.52%) PDA
Operating Systems
1 130 (67.71%) Windows
2 61 (31.77%) Windows 7
3 35 (18.23%) Windows Server
4 34 (17.71%) Windows Server 2008
5 27 (14.06%) Windows Server 2012
6 19 (9.90%) Windows 8
7 14 (7.29%) Windows XP
8 13 (6.77%) Mac OS X
9 11 (5.73%) Android
9 11 (5.73%) Windows Server 2003
10 8 (4.17%) Apple iOS
11 7 (3.65%) Linux
12 6 (3.13%) Windows 10
13 5 (2.60%) Windows Vista
14 3 (1.56%) Mac OS
15 2 (1.04%) AIX
16 1 (0.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 36 (18.75%) ITIL
2 12 (6.25%) Business Intelligence
3 8 (4.17%) Agile Software Development
3 8 (4.17%) CRM
3 8 (4.17%) ITIL V3
3 8 (4.17%) Network Monitoring
4 7 (3.65%) Configuration Management
4 7 (3.65%) Mobile Device Management
5 6 (3.13%) High Availability
5 6 (3.13%) Project Planning
6 5 (2.60%) Incident Management
7 4 (2.08%) Mentoring
7 4 (2.08%) Migration
7 4 (2.08%) Root Cause Analysis
8 3 (1.56%) Asset Management
9 2 (1.04%) Business Continuity
9 2 (1.04%) Information Security
9 2 (1.04%) Logistics
9 2 (1.04%) Project Management
9 2 (1.04%) Web Development
Programming Languages
1 14 (7.29%) SQL
2 8 (4.17%) C
3 3 (1.56%) Java
4 2 (1.04%) VB
Qualifications
1 35 (18.23%) Degree
2 29 (15.10%) Microsoft Certification
3 22 (11.46%) CCNA
3 22 (11.46%) Cisco Certification
4 19 (9.90%) MCSE
5 14 (7.29%) MCSA
6 11 (5.73%) Citrix Certification
6 11 (5.73%) Network+ Certification
7 9 (4.69%) MCTS
7 9 (4.69%) MOS
8 7 (3.65%) MCITP
8 7 (3.65%) MCP
9 6 (3.13%) HNC
10 4 (2.08%) A+ Certification
11 3 (1.56%) HND
11 3 (1.56%) ITIL Foundation Certificate
11 3 (1.56%) JNCIS
11 3 (1.56%) SC Cleared
11 3 (1.56%) Security Cleared
12 2 (1.04%) GNVQ
Quality Assurance & Compliance
1 27 (14.06%) SLA
2 2 (1.04%) QA
System Software
1 105 (54.69%) Active Directory
2 31 (16.15%) VMware Infrastructure
3 21 (10.94%) XenApp
4 20 (10.42%) Hyper-V
5 8 (4.17%) Firmware
6 7 (3.65%) XenDesktop
7 6 (3.13%) Citrix Presentation Server
8 4 (2.08%) vSphere
9 3 (1.56%) Terminal Services
10 2 (1.04%) VMware ESX
10 2 (1.04%) VMware ESXi
11 1 (0.52%) Microsoft App-V
Systems Management
1 29 (15.10%) SCCM
2 7 (3.65%) Backup Exec
3 6 (3.13%) Microsoft Data Protection Manager
3 6 (3.13%) SCOM
4 2 (1.04%) HP Data Protector
4 2 (1.04%) Tivoli
4 2 (1.04%) Tivoli Storage Manager
5 1 (0.52%) SCSM
5 1 (0.52%) SCVMM
5 1 (0.52%) ThinApp
Vendors
1 92 (47.92%) Microsoft
2 42 (21.88%) Citrix
3 39 (20.31%) VMware
4 23 (11.98%) Cisco
5 17 (8.85%) HP
6 13 (6.77%) Juniper
7 10 (5.21%) Dell
8 9 (4.69%) CheckPoint
8 9 (4.69%) Palo Alto
8 9 (4.69%) SolarWinds
8 9 (4.69%) Symantec
9 8 (4.17%) Apple
9 8 (4.17%) Extreme Networks
9 8 (4.17%) F5
10 7 (3.65%) SonicWALL
11 5 (2.60%) Bloomberg
11 5 (2.60%) Reuters
12 4 (2.08%) Polycom
13 2 (1.04%) Acronis
13 2 (1.04%) IBM
Northampton, Northamptonshire
Bluetownonline
Salary: £18000 - £22000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Sheffield
Recruitment Genius Ltd
Salary: £15000 - £18000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive salary + career progression + benefits
Posted: 6 days ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: 6 days ago
Knutsford
Applause IT Ltd
Salary: £27000 per annum + Benefits
Posted: 8 days ago
High Wycombe
Recruitment Genius Ltd
Salary: £18000 - £20000 per annum
Posted: 9 days ago
Marlow
Pro-Quest
Salary: 30000-35000 Per Annum + Pension + Healthcare + Life Ass + DenPlan
Posted: 14 days ago
Colchester
Recruitment Genius Ltd
Salary: £22000 - £32000 per annum
Posted: 16 days ago
Central London
Guru Careers
Salary: 22000-27000 Per Annum DOE + Benefits
Posted: 17 days ago
Plymouth
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 20 days ago
Cornwall
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 20 days ago