The statistics below represent IT jobs advertised across the UK that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 869 786 843
Rank change year-on-year
-83 +57
Permanent jobs requiring a Help Desk Engineer 64 173 139
As % of all permanent IT jobs located in the UK 0.065% 0.16% 0.12%
As % of the Job Titles category 0.068% 0.16% 0.12%
Number of salaries quoted 59 150 132
Median salary £26,000 £24,000 £23,000
Median salary % change year-on-year
+8.33% +4.34%
90% offered a salary of more than £21,800 £18,500 £19,000
10% offered a salary of more than £35,000 £29,400 £30,000
UK excluding London median salary £26,000 £23,579 £22,500
% change year-on-year
+10.26% +4.79%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94552 106382 112198
As % of all permanent IT jobs located in the UK 96.41% 96.31% 96.48%
Number of salaries quoted 79554 87702 91489
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in the UK

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer within the UK.

Help Desk Engineer Salary Trend in the UK

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer over the 3 months to 23 July 2016 within the UK.

Help Desk Engineer Salary Histogram in the UK

Help Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -55 61 £26,750 +11.45% 16
South East -9 33 £28,000 +16.66% 4
Surrey +26 11 £28,000 +24.44% 2
Hertfordshire +14 10 £23,000 -8.91%
East of England -2 10 £23,000 - 1
Egham - 10 £28,000 - 1
Oxfordshire -27 9 £35,000 +45.83%
London +18 7 £30,000 +18.81% 6
East Midlands - 5 £20,000 -
Abingdon - 5 £35,000 -
Hampshire +3 4 £30,000 +57.89% 2
Berkshire -7 4 £22,500 -10.00%
Faringdon - 4 £35,000 -
South West +11 3 £26,000 +18.18% 1
Wiltshire +9 3 £26,000 -
West Sussex -8 3 £22,000 -
Nottinghamshire - 3 £24,750 -
Kent +17 2 £22,250 -11.88%
Thatcham -5 2 - -
Bromley - 2 £22,500 -
Nottingham - 2 £31,500 -
Chippenham - 2 £26,000 -
Lincolnshire - 2 £20,000 -
Tunbridge Wells +25 1 £14,500 -26.11%
West Yorkshire +19 1 £24,000 - 1
Yorkshire +17 1 £24,000 +20.00% 1
Reading +9 1 £23,000 -9.80%
West Midlands -6 1 £23,500 -14.54% 2
Borehamwood - 1 £22,000 -
Rickmansworth - 1 £26,000 -

Help Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 23 July 2016, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Engineer in the job title.

1 124 (68.89%) Windows
2 99 (55.00%) Microsoft
3 94 (52.22%) Active Directory
4 67 (37.22%) MS Excel
5 57 (31.67%) DNS
6 55 (30.56%) TCP/IP
7 54 (30.00%) Windows 7
8 49 (27.22%) MS Office
9 46 (25.56%) Citrix
9 46 (25.56%) VMware
10 44 (24.44%) ITIL
11 41 (22.78%) DHCP
11 41 (22.78%) WAN
12 40 (22.22%) Firewall
13 37 (20.56%) Windows Server 2008
13 37 (20.56%) Windows Server
14 36 (20.00%) VMware Infrastructure
14 36 (20.00%) MS Exchange
15 32 (17.78%) LAN
16 30 (16.67%) SLA
17 28 (15.56%) SCCM
18 26 (14.44%) VoIP
18 26 (14.44%) HP
18 26 (14.44%) Windows XP
19 25 (13.89%) Windows Server 2012
20 24 (13.33%) Degree
21 22 (12.22%) SharePoint
21 22 (12.22%) Cisco
22 21 (11.67%) Microsoft Certification
22 21 (11.67%) XenApp

Help Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (20.00%) MS Exchange
2 22 (12.22%) SharePoint
3 16 (8.89%) Exchange Server 2010
4 15 (8.33%) Exchange Server 2007
5 13 (7.22%) Exchange Server 2003
6 10 (5.56%) Skype for Business
7 4 (2.22%) Exchange Server 2013
8 3 (1.67%) Blackberry Enterprise Server
8 3 (1.67%) IBM Notes
9 1 (0.56%) IIS
Applications
1 67 (37.22%) MS Excel
2 49 (27.22%) MS Office
3 7 (3.89%) MS PowerPoint
4 2 (1.11%) InfoPath
5 1 (0.56%) MS Visio
Business Applications
1 2 (1.11%) Oracle Applications
2 1 (0.56%) Dynamics CRM
2 1 (0.56%) SAP SM
Cloud Services
1 20 (11.11%) Office 365
2 9 (5.00%) Cloud Computing
3 8 (4.44%) Amazon AWS
4 4 (2.22%) Microsoft Azure
5 1 (0.56%) IaaS
Communications & Networking
1 57 (31.67%) DNS
2 55 (30.56%) TCP/IP
3 41 (22.78%) DHCP
3 41 (22.78%) WAN
4 40 (22.22%) Firewall
5 32 (17.78%) LAN
6 26 (14.44%) VoIP
7 13 (7.22%) SSL
8 10 (5.56%) VPN
9 8 (4.44%) Cisco ASA
9 8 (4.44%) FWSM
9 8 (4.44%) Internet
10 5 (2.78%) ADSL
10 5 (2.78%) Wireless
11 4 (2.22%) SAN
11 4 (2.22%) Wi-Fi
12 3 (1.67%) Broadband
12 3 (1.67%) NAS
13 2 (1.11%) SMTP
13 2 (1.11%) VLAN
Database & Business Intelligence
1 9 (5.00%) SQL Server
2 2 (1.11%) Ingres
2 2 (1.11%) RDBMS
2 2 (1.11%) Relational Database
3 1 (0.56%) SQL Server 2008
General
1 13 (7.22%) Finance
2 12 (6.67%) Telecoms
3 10 (5.56%) Banking
4 2 (1.11%) Local Government
5 1 (0.56%) French Language
5 1 (0.56%) Front Office
5 1 (0.56%) Legal
5 1 (0.56%) Retail
Libraries, Frameworks & Software Standards
1 7 (3.89%) Web Services
Miscellaneous
1 20 (11.11%) Blackberry
2 11 (6.11%) Analytical Skills
2 11 (6.11%) Fat Client
2 11 (6.11%) Thin Client
3 10 (5.56%) Computer Science
4 8 (4.44%) iPhone
5 7 (3.89%) Driving Licence
6 3 (1.67%) CMDB
6 3 (1.67%) Video Conferencing
7 2 (1.11%) Client/Server
7 2 (1.11%) EqualLogic
8 1 (0.56%) CCTV
8 1 (0.56%) Data Centre
8 1 (0.56%) Fintech
8 1 (0.56%) Hedge funds
8 1 (0.56%) iPad
8 1 (0.56%) Management Information System
8 1 (0.56%) PDA
8 1 (0.56%) Virtual Team
Operating Systems
1 124 (68.89%) Windows
2 54 (30.00%) Windows 7
3 37 (20.56%) Windows Server
3 37 (20.56%) Windows Server 2008
4 26 (14.44%) Windows XP
5 25 (13.89%) Windows Server 2012
6 20 (11.11%) Windows Server 2003
7 17 (9.44%) Windows 8
8 14 (7.78%) Windows 10
9 13 (7.22%) Windows Vista
10 10 (5.56%) Linux
11 9 (5.00%) Android
12 7 (3.89%) Mac OS X
13 5 (2.78%) Apple iOS
14 3 (1.67%) Mac OS
15 2 (1.11%) AIX
15 2 (1.11%) Unix
16 1 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 44 (24.44%) ITIL
2 11 (6.11%) Business Intelligence
3 8 (4.44%) ITIL V3
3 8 (4.44%) Network Monitoring
4 7 (3.89%) Mobile Device Management
5 6 (3.33%) Project Planning
6 5 (2.78%) CRM
7 4 (2.22%) Asset Management
7 4 (2.22%) Business Continuity
7 4 (2.22%) Incident Management
7 4 (2.22%) Migration
8 3 (1.67%) Agile Software Development
8 3 (1.67%) Project Management
8 3 (1.67%) Web Development
9 2 (1.11%) Configuration Management
9 2 (1.11%) Disaster Recovery
9 2 (1.11%) E-Commerce
9 2 (1.11%) ITSM
9 2 (1.11%) Service Delivery
9 2 (1.11%) Service Management
Programming Languages
1 11 (6.11%) SQL
2 8 (4.44%) C
3 4 (2.22%) Java
4 3 (1.67%) VB
Qualifications
1 24 (13.33%) Degree
2 21 (11.67%) Microsoft Certification
3 20 (11.11%) Cisco Certification
4 19 (10.56%) CCNA
5 12 (6.67%) MCSA
5 12 (6.67%) MCSE
6 11 (6.11%) Network+ Certification
7 10 (5.56%) Citrix Certification
8 9 (5.00%) MOS
9 7 (3.89%) MCP
10 5 (2.78%) MCITP
11 3 (1.67%) A+ Certification
12 2 (1.11%) DBS Check
12 2 (1.11%) GNVQ
12 2 (1.11%) ITIL Foundation Certificate
12 2 (1.11%) MCTS
13 1 (0.56%) JNCIS
13 1 (0.56%) MCDST
13 1 (0.56%) Security Cleared
13 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (16.67%) SLA
System Software
1 94 (52.22%) Active Directory
2 36 (20.00%) VMware Infrastructure
3 21 (11.67%) XenApp
4 17 (9.44%) Hyper-V
5 8 (4.44%) Firmware
5 8 (4.44%) XenDesktop
6 6 (3.33%) Citrix Presentation Server
7 5 (2.78%) vSphere
8 3 (1.67%) Terminal Services
9 2 (1.11%) VMware ESX
9 2 (1.11%) VMware ESXi
10 1 (0.56%) Microsoft App-V
10 1 (0.56%) Virtual Machines
10 1 (0.56%) XenServer
Systems Management
1 28 (15.56%) SCCM
2 13 (7.22%) Backup Exec
3 4 (2.22%) Microsoft Intune
4 2 (1.11%) HP Data Protector
4 2 (1.11%) Tivoli
4 2 (1.11%) Tivoli Storage Manager
5 1 (0.56%) SCSM
5 1 (0.56%) SCVMM
5 1 (0.56%) ThinApp
Vendors
1 99 (55.00%) Microsoft
2 46 (25.56%) Citrix
2 46 (25.56%) VMware
3 26 (14.44%) HP
4 22 (12.22%) Cisco
5 15 (8.33%) Symantec
6 14 (7.78%) Dell
7 12 (6.67%) Juniper
8 9 (5.00%) SolarWinds
8 9 (5.00%) SonicWALL
9 8 (4.44%) CheckPoint
9 8 (4.44%) Extreme Networks
9 8 (4.44%) F5
9 8 (4.44%) Palo Alto
10 6 (3.33%) Apple
11 3 (1.67%) IBM
12 2 (1.11%) Bloomberg
12 2 (1.11%) Oracle
12 2 (1.11%) Reuters
12 2 (1.11%) SAP
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 3 days ago
South West London
Edmond De Rothschild Ltd
Salary: 10% employer pension, private health, life insurance.
Posted: Yesterday
City, London
Premier IT
Salary: £90 - £120 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
Tec Partners
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
West London
Ashdown IT
Salary: £25000 per annum + bonus
Posted: 5 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Great Company
Posted: 2 days ago
Brighouse, West Yorkshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 5 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago
West London
Playtech
Salary: From £28,000 to £32,000 per annum plus an attractive benefits package
Posted: 8 days ago
London
IQ Telecom
Salary: £20000 - £25000 per annum
Posted: 9 days ago
Bromsgrove
Applause IT Ltd
Salary: £20000 - £27000 per annum + benefits
Posted: 11 days ago
Caldicot, Gwent
Manpower UK
Posted: 2 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 17 days ago
Cornwall
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 22 days ago
Southampton
Deerfoot IT Resources Ltd
Salary: £18000 - £23000 per annum
Posted: 25 days ago