The statistics below represent IT jobs advertised across the UK that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Help Desk Engineer
UK
Rank 803 829 798
Rank change year-on-year
+26 -31
Permanent jobs requiring a Help Desk Engineer 56 101 148
As % of all permanent IT jobs located in the UK 0.067% 0.10% 0.14%
As % of the Job Titles category 0.069% 0.11% 0.15%
Number of salaries quoted 54 91 144
Median salary £24,000 £23,500 £22,500
Median salary % change year-on-year
+2.12% +4.44%
90% offered a salary of more than £19,000 £18,500 £17,500
10% offered a salary of more than £29,600 £32,400 £32,500
UK excluding London median salary £23,750 £22,500 £22,000
% change year-on-year
+5.55% +2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81056 95508 100334
As % of all permanent IT jobs located in the UK 96.41% 96.44% 96.69%
Number of salaries quoted 67357 80149 83348
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in the UK

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer within the UK.

Help Desk Engineer Salary Trend in the UK

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer over the 3 months to 24 January 2017 within the UK.

Help Desk Engineer Salary Histogram in the UK

Help Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 56 £24,000 +1.05% 7
South East +47 20 £24,000 +4.34% 1
London +42 16 £28,000 -
Berkshire +54 10 £25,500 +9.67% 1
East of England +14 9 £23,250 +3.33% 1
City of London +30 7 £29,000 +11.53%
Manchester -14 7 £19,500 -51.25%
North West -15 7 £19,500 -17.02% 1
Newbury - 5 £22,500 - 1
Surrey +28 4 £24,000 -4.00%
Hertfordshire +3 4 £24,000 +11.62% 1
Essex +25 3 £22,000 -21.42%
West Midlands -3 3 £25,000 +25.00% 1
Slough - 3 £25,500 -
Epsom +6 2 £24,000 -11.11%
Cambridgeshire +4 2 £15,000 -31.81%
West Sussex 0 2 £21,000 +5.00%
Horsham - 2 £21,000 -
Stockport - 2 £17,000 -
Romford - 2 £21,500 -
Cambridge - 2 £15,000 -
Thurrock - 2 £22,500 -
Reading +35 1 £24,000 +2.12%
Leeds +29 1 £25,000 -
Oxfordshire +27 1 £35,000 +52.17%
Buckinghamshire +22 1 £22,000 -4.34%
Yorkshire +19 1 £25,000 - 1
West Yorkshire +18 1 £25,000 - 1
High Wycombe +9 1 £22,000 -4.34%
Hampshire +8 1 £20,000 +8.10%

Help Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 24 January 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Engineer in the job title.

1 111 (80.43%) Windows
2 77 (55.80%) Microsoft
3 65 (47.10%) Active Directory
4 47 (34.06%) MS Excel
5 44 (31.88%) Windows Server
6 38 (27.54%) MS Exchange
7 37 (26.81%) MS Office
8 34 (24.64%) SLA
9 33 (23.91%) Windows Server 2008
10 32 (23.19%) Windows 7
11 29 (21.01%) Windows 8
12 26 (18.84%) ITIL
13 25 (18.12%) DNS
14 24 (17.39%) Firewall
14 24 (17.39%) WAN
15 23 (16.67%) TCP/IP
15 23 (16.67%) Telecoms
16 22 (15.94%) VMware
16 22 (15.94%) Office 365
17 21 (15.22%) Exchange Server 2010
18 20 (14.49%) Linux
19 19 (13.77%) Microsoft Certification
19 19 (13.77%) Blackberry
19 19 (13.77%) Windows Server 2012
19 19 (13.77%) VMware Infrastructure
20 18 (13.04%) LAN
21 17 (12.32%) Windows XP
22 16 (11.59%) Cisco
22 16 (11.59%) Citrix
22 16 (11.59%) Finance

Help Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (27.54%) MS Exchange
2 21 (15.22%) Exchange Server 2010
3 13 (9.42%) Exchange Server 2013
4 12 (8.70%) Exchange Server 2003
5 11 (7.97%) Exchange Server 2007
5 11 (7.97%) SharePoint
6 4 (2.90%) IBM Notes
7 3 (2.17%) SharePoint 2013
7 3 (2.17%) Skype for Business
8 2 (1.45%) IBM Domino
9 1 (0.72%) Blackberry Enterprise Server
9 1 (0.72%) SharePoint 2010
9 1 (0.72%) Site Server
Applications
1 47 (34.06%) MS Excel
2 37 (26.81%) MS Office
3 4 (2.90%) MS PowerPoint
4 2 (1.45%) MS Visio
Business Applications
1 8 (5.80%) SAP Oil and Gas
2 1 (0.72%) Dynamics CRM
2 1 (0.72%) SAP SM
Cloud Services
1 22 (15.94%) Office 365
2 9 (6.52%) Microsoft Azure
3 3 (2.17%) Amazon AWS
3 3 (2.17%) Cloud Computing
4 2 (1.45%) Adobe Creative Cloud
5 1 (0.72%) Azure Active Directory
5 1 (0.72%) G Suite
Communications & Networking
1 25 (18.12%) DNS
2 24 (17.39%) Firewall
2 24 (17.39%) WAN
3 23 (16.67%) TCP/IP
4 18 (13.04%) LAN
5 15 (10.87%) DHCP
6 12 (8.70%) VoIP
7 10 (7.25%) SSL
8 9 (6.52%) VPN
9 6 (4.35%) Internet
9 6 (4.35%) Wireless
10 4 (2.90%) PBX
11 2 (1.45%) Cisco IOS
12 1 (0.72%) ADSL
12 1 (0.72%) Kerberos
12 1 (0.72%) NetScaler
12 1 (0.72%) Network Security
12 1 (0.72%) SMTP
12 1 (0.72%) VLAN
12 1 (0.72%) Wi-Fi
Database & Business Intelligence
1 8 (5.80%) SQL Server
2 3 (2.17%) SQL Server 2005
2 3 (2.17%) SQL Server 2008
3 2 (1.45%) Big Data
Development Applications
1 5 (3.62%) JIRA
2 2 (1.45%) Visual Studio
General
1 23 (16.67%) Telecoms
2 16 (11.59%) Finance
3 12 (8.70%) Marketing
4 11 (7.97%) Manufacturing
5 8 (5.80%) Electronics
6 1 (0.72%) Back Office
6 1 (0.72%) Banking
6 1 (0.72%) French Language
6 1 (0.72%) German Language
6 1 (0.72%) Law
6 1 (0.72%) Legal
6 1 (0.72%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.17%) Web Services
2 1 (0.72%) .NET
2 1 (0.72%) HTML
Miscellaneous
1 19 (13.77%) Blackberry
2 9 (6.52%) Analytical Skills
3 6 (4.35%) Driving Licence
4 5 (3.62%) iPhone
4 5 (3.62%) Mathematics
5 4 (2.90%) Video Conferencing
6 3 (2.17%) Data Centre
6 3 (2.17%) iPad
7 2 (1.45%) CMDB
7 2 (1.45%) Computer Science
7 2 (1.45%) Internet of Things
7 2 (1.45%) Management Information System
8 1 (0.72%) CCTV
8 1 (0.72%) EPoS
8 1 (0.72%) Hedge funds
8 1 (0.72%) PKI
8 1 (0.72%) Replication
8 1 (0.72%) Virtual Team
Operating Systems
1 111 (80.43%) Windows
2 44 (31.88%) Windows Server
3 33 (23.91%) Windows Server 2008
4 32 (23.19%) Windows 7
5 29 (21.01%) Windows 8
6 20 (14.49%) Linux
7 19 (13.77%) Windows Server 2012
8 17 (12.32%) Windows XP
9 14 (10.14%) Windows 10
9 14 (10.14%) Windows Server 2003
10 8 (5.80%) Mac OS X
11 6 (4.35%) Unix
12 3 (2.17%) Windows Phone
12 3 (2.17%) Windows Vista
13 2 (1.45%) Android
14 1 (0.72%) Mac OS
14 1 (0.72%) VMS
Processes & Methodologies
1 26 (18.84%) ITIL
2 8 (5.80%) Business Intelligence
2 8 (5.80%) Digital Marketing
2 8 (5.80%) Programme Management
3 6 (4.35%) Project Management
4 5 (3.62%) ITSM
4 5 (3.62%) Validation
5 4 (2.90%) Migration
5 4 (2.90%) Mobile Device Management
5 4 (2.90%) Problem Management
5 4 (2.90%) Time Management
5 4 (2.90%) WFM
6 3 (2.17%) CRM
6 3 (2.17%) Data Protection
6 3 (2.17%) Service Delivery
7 2 (1.45%) Agile Software Development
7 2 (1.45%) Configuration Management
7 2 (1.45%) E-Commerce
7 2 (1.45%) Kalman Filter
7 2 (1.45%) Service Management
Programming Languages
1 14 (10.14%) SQL
2 3 (2.17%) C
3 1 (0.72%) JavaScript
Qualifications
1 19 (13.77%) Microsoft Certification
2 13 (9.42%) MCSE
3 11 (7.97%) MCP
4 8 (5.80%) Degree
5 5 (3.62%) MCTS
6 4 (2.90%) A+ Certification
6 4 (2.90%) MCSA
7 3 (2.17%) CCNA
7 3 (2.17%) Cisco Certification
7 3 (2.17%) Security Cleared
8 2 (1.45%) Network+ Certification
9 1 (0.72%) ACSP
9 1 (0.72%) HNC
9 1 (0.72%) MCITP
9 1 (0.72%) SC Cleared
Quality Assurance & Compliance
1 34 (24.64%) SLA
2 2 (1.45%) COBIT
System Software
1 65 (47.10%) Active Directory
2 19 (13.77%) VMware Infrastructure
3 15 (10.87%) Hyper-V
4 5 (3.62%) XenApp
5 2 (1.45%) Terminal Services
6 1 (0.72%) vSphere
6 1 (0.72%) XenDesktop
Systems Management
1 12 (8.70%) Backup Exec
2 4 (2.90%) SCCM
3 2 (1.45%) Casper Suite
4 1 (0.72%) Microsoft Data Protection Manager
4 1 (0.72%) Nagios
4 1 (0.72%) SCOM
4 1 (0.72%) XenMobile
Vendors
1 77 (55.80%) Microsoft
2 22 (15.94%) VMware
3 16 (11.59%) Cisco
3 16 (11.59%) Citrix
4 15 (10.87%) HP
5 14 (10.14%) Apple
5 14 (10.14%) Dell
6 9 (6.52%) SAP
6 9 (6.52%) SonicWALL
6 9 (6.52%) Symantec
7 4 (2.90%) Lotus
8 3 (2.17%) IBM
8 3 (2.17%) Kaspersky
8 3 (2.17%) Mitel
8 3 (2.17%) Sage
8 3 (2.17%) Veeam
8 3 (2.17%) Xerox
9 2 (1.45%) Adobe
9 2 (1.45%) Juniper
9 2 (1.45%) ServiceNow
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Salary: £25000 - £28000 per annum + 20% Shift Bonus + Benefits
Posted: Yesterday
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Salary: £competitive + Bonus + Bens
Posted: 6 days ago
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