Permanent IT Jobs Contract IT Jobs

The table looks at the demand for the Helpdesk Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Engineer in their job title over the 3 months to 3 July 2009 with a comparison to the same period last year. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Help Desk Engineer
Location
3 months to
3 Jul 2009
Same period last year
Rank555719
Rank change on the same period last yearUp+164
Matching permanent IT job ads69230
As % of all permanent IT jobs located in the UK0.101 %0.115 %
As % of the Job Titles category0.112 %0.126 %
Salaries quoted64206
Average salary£21,500£21,000
Average salary % change on the same period last year+2.380 %
90% of jobs offered a salary of more than£17,500£17,900
10% of jobs offered a salary of more than£27,300£25,000
UK excluding London average salary£20,000£20,000
IT Job Market, Job TitlesAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
61844182955
As % of all permanent IT jobs located in the UK90.83 %91.72 %
Salaries quoted51383150133
Average salary£40,000£40,000
90% of jobs offered a salary of more than£25,000£25,000
10% of jobs offered a salary of more than£65,000£65,000
UK excluding London average salary£35,000£35,000

Helpdesk Engineer
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Engineer within the UK as a proportion of the total demand within the Job Titles category.

Helpdesk Engineer Demand Trend

Helpdesk Engineer
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Engineer within the UK.

Helpdesk Engineer Salary Trend

Helpdesk Engineer
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Engineer over the 3 months to 3 July 2009 within the UK.

Helpdesk Engineer Salary Histogram

Helpdesk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Engineer within the UK over the 3 months to 3 July 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandUp+17568£21,500+2.38 %
South EastUp+12318£21,500-
LondonUp+20217£23,750+7.95 %
East of EnglandUp+10516£20,000-20.00 %
East MidlandsUp+659£22,500-2.17 %
NorthamptonshireNew entry-9£22,500-
HertfordshireUp+728£20,250-19.00 %
KetteringNew entry-8£21,000-
EssexNew entry-8£20,000-
BuckinghamshireUp+646£19,250-14.44 %
SuffolkNew entry-6£20,000-
MiddlesexUp+505£22,500+2.27 %
RomfordNew entry-5£35,000-
South WestUp+964£22,750+19.73 %
BerkshireUp+934£23,000+5.74 %
North WestUp+1273£17,500-16.66 %
City of LondonUp+1073£22,000-2.22 %
Docklands, LondonUp+303£22,000-
SurreyUp+1052£24,500+18.07 %
West MidlandsUp+642£15,500-22.50 %
Milton KeynesUp+362£19,250-8.33 %
LancashireNew entry-2£17,000-
HampshireUp+901£20,000-
BirminghamUp+731£15,000+7.14 %
ScotlandUp+681--
GloucestershireUp+431£15,000+3.44 %
BristolUp+411£23,000+12.19 %
ReadingUp+381£22,000+4.76 %
SloughUp+381£23,000+2.22 %
North EastUp+351£15,000-16.66 %

Helpdesk Engineer
Top 30 Related IT Skills

For the 6 months to 3 July 2009, IT jobs within the UK that cited Helpdesk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Engineer in their job title.

1117 (63.24 %)Windows
277 (41.62 %)Active Directory
371 (38.38 %)MS Office
464 (34.59 %)Microsoft
560 (32.43 %)Windows Server 2003
653 (28.65 %)Microsoft Certification
744 (23.78 %)TCP/IP
840 (21.62 %)MCP
937 (20.00 %)MS Exchange
1036 (19.46 %)Windows XP
1131 (16.76 %)MS Excel
1227 (14.59 %)UNIX
1323 (12.43 %)SQL
1323 (12.43 %)Windows 2000
1422 (11.89 %)C
1422 (11.89 %)Windows Vista
1521 (11.35 %)MCSE
1619 (10.27 %)SQL Server
1718 (9.730 %)VPN
1817 (9.189 %)Linux
1817 (9.189 %)Exchange Server 2003
1916 (8.649 %)Windows 2000 Server
1916 (8.649 %)DNS
1916 (8.649 %)Firewall
2015 (8.108 %)Citrix
2015 (8.108 %)Banking
2114 (7.568 %)Insurance
2114 (7.568 %)Remedy
2213 (7.027 %)Finance
2213 (7.027 %)SLA

Helpdesk Engineer
Top Related IT Skills by Category

For the 6 months to 3 July 2009, IT jobs within the UK that cited Helpdesk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Engineer in their job title. Up to 20 skills are shown per category.

IT Job Market, Application DevelopmentApplication Development
11 (0.541 %)XML
IT Job Market, Application PlatformsApplication Platforms
137 (20.00 %)MS Exchange
217 (9.189 %)Exchange Server 2003
311 (5.946 %)IIS
48 (4.324 %)Exchange Server 2007
55 (2.703 %)Exchange Server 2000
63 (1.622 %)Lotus Notes
72 (1.081 %)SharePoint
72 (1.081 %)Oracle Workflow
81 (0.541 %)WorkSite
81 (0.541 %)GroupWise
81 (0.541 %)Apache
81 (0.541 %)TeamSite
IT Job Market, ApplicationsApplications
171 (38.38 %)MS Office
231 (16.76 %)MS Excel
IT Job Market, Business ApplicationsBusiness Applications
11 (0.541 %)Dynamics CRM
IT Job Market, Communications & NetworkingCommunications & Networking
144 (23.78 %)TCP/IP
218 (9.730 %)VPN
316 (8.649 %)DNS
316 (8.649 %)Firewall
413 (7.027 %)LAN
413 (7.027 %)WAN
512 (6.486 %)DHCP
68 (4.324 %)IPsec
77 (3.784 %)Internet
77 (3.784 %)ADSL
82 (1.081 %)VoIP
82 (1.081 %)FTP
82 (1.081 %)ATM
82 (1.081 %)ISDN
91 (0.541 %)NAS
IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
119 (10.27 %)SQL Server
212 (6.486 %)SQL Server 2000
212 (6.486 %)SQL Server 2005
34 (2.162 %)Oracle 10g
34 (2.162 %)Oracle 8/8i
34 (2.162 %)Oracle 9i
34 (2.162 %)Oracle Reports
34 (2.162 %)Sybase ASE
42 (1.081 %)DB2
42 (1.081 %)MySQL
IT Job Market, GeneralGeneral
115 (8.108 %)Banking
214 (7.568 %)Insurance
313 (7.027 %)Finance
411 (5.946 %)Retail
55 (2.703 %)Telecoms
64 (2.162 %)Health
64 (2.162 %)Legal
72 (1.081 %)Education
72 (1.081 %)Investment Banking
72 (1.081 %)Pensions
81 (0.541 %)Electric
81 (0.541 %)Automotive
81 (0.541 %)Manufacturing
81 (0.541 %)Pharmaceutical
IT Job Market, MiscellaneousMiscellaneous
111 (5.946 %)EFT
29 (4.865 %)FMCG
29 (4.865 %)EPoS
38 (4.324 %)Computer Science
42 (1.081 %)Blackberry
42 (1.081 %)German Language
51 (0.541 %)Spread Betting
51 (0.541 %)SCADA
51 (0.541 %)PDA
51 (0.541 %)Management Information System
51 (0.541 %)NHS
IT Job Market, Operating SystemsOperating Systems
1117 (63.24 %)Windows
260 (32.43 %)Windows Server 2003
336 (19.46 %)Windows XP
427 (14.59 %)UNIX
523 (12.43 %)Windows 2000
622 (11.89 %)Windows Vista
717 (9.189 %)Linux
816 (8.649 %)Windows 2000 Server
910 (5.405 %)Windows Server 2008
101 (0.541 %)Windows Mobile
101 (0.541 %)HPUX
101 (0.541 %)Solaris
101 (0.541 %)NetWare
101 (0.541 %)Mac OS X
IT Job Market, Processes & MethodologiesProcesses & Methodologies
112 (6.486 %)ITIL
211 (5.946 %)Logistics
36 (3.243 %)Incident Management
44 (2.162 %)Service Management
53 (1.622 %)Software Testing
62 (1.081 %)CRM
62 (1.081 %)Workflow
71 (0.541 %)Load Balancing
71 (0.541 %)Process Management
71 (0.541 %)ITSM
71 (0.541 %)E-Commerce
IT Job Market, Programming LanguagesProgramming Languages
123 (12.43 %)SQL
222 (11.89 %)C
313 (7.027 %)Java
412 (6.486 %)C++
412 (6.486 %)Shell Script
51 (0.541 %)VB
IT Job Market, QualificationsQualifications
153 (28.65 %)Microsoft Certification
240 (21.62 %)MCP
321 (11.35 %)MCSE
413 (7.027 %)MCSA
510 (5.405 %)CCNA
510 (5.405 %)Cisco Certification
510 (5.405 %)MOS
68 (4.324 %)MCDST
77 (3.784 %)Degree
85 (2.703 %)A+ Certification
93 (1.622 %)HND
101 (0.541 %)MCTS
101 (0.541 %)Network+ Certification
101 (0.541 %)CCA
101 (0.541 %)Citrix Certification
101 (0.541 %)ITIL Certification
101 (0.541 %)Novell Certification
IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
113 (7.027 %)SLA
22 (1.081 %)QA
IT Job Market, System SoftwareSystem Software
177 (41.62 %)Active Directory
25 (2.703 %)Backup Exec
34 (2.162 %)VMware Infrastructure
42 (1.081 %)ISA Server
42 (1.081 %)Terminal Services
IT Job Market, Systems ManagementSystems Management
13 (1.622 %)Norton AntiVirus
IT Job Market, VendorsVendors
164 (34.59 %)Microsoft
215 (8.108 %)Citrix
314 (7.568 %)Remedy
413 (7.027 %)Cisco
58 (4.324 %)VMware
67 (3.784 %)Oracle
76 (3.243 %)Avaya
85 (2.703 %)Veritas
85 (2.703 %)Symantec
94 (2.162 %)Sybase
103 (1.622 %)HP
103 (1.622 %)Novell
103 (1.622 %)Lotus
111 (0.541 %)Blue Coat
111 (0.541 %)Metastorm
111 (0.541 %)Pegasus
111 (0.541 %)McAfee Security
111 (0.541 %)Apple
111 (0.541 %)Sage
111 (0.541 %)EMC