The statistics below represent IT jobs advertised across the UK that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 816 816 854
Rank change year-on-year
0 +38
Permanent jobs requiring a Help Desk Engineer 74 147 125
As % of all permanent IT jobs located in the UK 0.079% 0.14% 0.11%
As % of the Job Titles category 0.082% 0.14% 0.11%
Number of salaries quoted 69 132 119
Median salary £24,000 £24,500 £22,500
Median salary % change year-on-year
-2.04% +8.88%
90% offered a salary of more than £21,500 £18,150 £17,500
10% offered a salary of more than £32,500 £33,200 £27,500
UK excluding London median salary £25,000 £24,000 £22,500
% change year-on-year
+4.16% +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
90486 104724 110047
As % of all permanent IT jobs located in the UK 96.27% 96.27% 96.45%
Number of salaries quoted 75738 87307 89008
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in the UK

Help Desk Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer within the UK.

Help Desk Engineer Salary Trend in the UK

Help Desk Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Engineer over the 3 months to 1 October 2016 within the UK.

Help Desk Engineer Salary Histogram in the UK

Help Desk Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 71 £24,000 - 12
South East +47 28 £28,000 +24.44% 3
London +55 24 £22,500 -10.00%
Surrey +23 18 £28,000 -6.66% 1
Egham - 15 £28,000 -
East of England -12 7 £23,000 -8.00% 3
Hertfordshire +2 6 £23,000 -16.36% 1
West Midlands -23 6 £21,500 -21.81% 1
Oxfordshire -6 5 £35,000 +59.09% 1
Birmingham -20 5 £19,500 -
Hampshire +16 4 £23,750 +25.00%
South West +1 3 £22,500 +13.92% 3
Bromley - 3 £22,500 -
Faringdon - 2 £35,000 -
City of London +49 1 £37,500 +27.11%
Yorkshire +29 1 £20,500 -14.58%
Berkshire +28 1 £22,000 -21.42%
Reading +23 1 £22,000 -21.42%
West Yorkshire +17 1 £20,500 -
Guildford +14 1 £25,000 -28.57%
Oxford +8 1 £32,000 -5.88%
East Midlands +7 1 £21,500 +17.80% 1
Essex +3 1 £22,000 -37.14% 1
Manchester +3 1 £24,000 -
Epsom 0 1 £25,000 +4.16% 1
Somerset -3 1 £22,500 +2.27% 1
North West -5 1 £24,000 +14.28% 1
Worcestershire - 1 £23,500 -
Wiltshire - 1 £22,500 -
Bristol - 1 £20,000 - 1

Help Desk Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 1 October 2016, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Engineer in the job title.

1 110 (75.86%) Windows
2 86 (59.31%) Microsoft
3 70 (48.28%) Active Directory
4 56 (38.62%) MS Excel
5 51 (35.17%) DNS
6 44 (30.34%) Windows Server
6 44 (30.34%) TCP/IP
7 41 (28.28%) MS Exchange
8 40 (27.59%) MS Office
8 40 (27.59%) Firewall
9 38 (26.21%) Windows 7
9 38 (26.21%) Windows Server 2008
10 36 (24.83%) Blackberry
10 36 (24.83%) VMware
11 31 (21.38%) DHCP
12 30 (20.69%) WAN
13 29 (20.00%) SLA
13 29 (20.00%) ITIL
14 28 (19.31%) VMware Infrastructure
15 26 (17.93%) Citrix
15 26 (17.93%) Office 365
16 25 (17.24%) Windows 8
16 25 (17.24%) HP
16 25 (17.24%) Exchange Server 2010
16 25 (17.24%) Hyper-V
17 24 (16.55%) Exchange Server 2007
17 24 (16.55%) SharePoint
17 24 (16.55%) Windows XP
18 23 (15.86%) VoIP
18 23 (15.86%) Dell

Help Desk Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (28.28%) MS Exchange
2 25 (17.24%) Exchange Server 2010
3 24 (16.55%) Exchange Server 2007
3 24 (16.55%) SharePoint
4 20 (13.79%) Exchange Server 2003
5 10 (6.90%) Exchange Server 2013
6 7 (4.83%) IBM Notes
7 2 (1.38%) Blackberry Enterprise Server
7 2 (1.38%) Skype for Business
8 1 (0.69%) IIS
8 1 (0.69%) Site Server
Applications
1 56 (38.62%) MS Excel
2 40 (27.59%) MS Office
3 5 (3.45%) MS PowerPoint
4 1 (0.69%) MS Visio
Business Applications
1 1 (0.69%) Dynamics CRM
1 1 (0.69%) SAP Oil and Gas
1 1 (0.69%) SAP SM
Cloud Services
1 26 (17.93%) Office 365
2 11 (7.59%) Microsoft Azure
3 10 (6.90%) Cloud Computing
4 9 (6.21%) Amazon AWS
5 1 (0.69%) Adobe Creative Cloud
5 1 (0.69%) G Suite
Communications & Networking
1 51 (35.17%) DNS
2 44 (30.34%) TCP/IP
3 40 (27.59%) Firewall
4 31 (21.38%) DHCP
5 30 (20.69%) WAN
6 23 (15.86%) VoIP
7 21 (14.48%) SSL
8 18 (12.41%) LAN
9 6 (4.14%) Internet
10 5 (3.45%) VPN
11 3 (2.07%) ADSL
11 3 (2.07%) Wi-Fi
12 2 (1.38%) Broadband
12 2 (1.38%) PBX
12 2 (1.38%) SAN
12 2 (1.38%) Wireless
13 1 (0.69%) HTTP
13 1 (0.69%) IP Telephony
13 1 (0.69%) SMTP
13 1 (0.69%) VLAN
Database & Business Intelligence
1 7 (4.83%) SQL Server
2 2 (1.38%) Ingres
2 2 (1.38%) RDBMS
2 2 (1.38%) Relational Database
3 1 (0.69%) Big Data
Development Applications
1 1 (0.69%) Visual Studio
General
1 7 (4.83%) Finance
1 7 (4.83%) Telecoms
2 4 (2.76%) Banking
2 4 (2.76%) Marketing
3 2 (1.38%) Local Government
4 1 (0.69%) Electronics
4 1 (0.69%) Law
4 1 (0.69%) Legal
4 1 (0.69%) Manufacturing
4 1 (0.69%) Retail
Libraries, Frameworks & Software Standards
1 8 (5.52%) Web Services
2 1 (0.69%) .NET
Miscellaneous
1 36 (24.83%) Blackberry
2 8 (5.52%) Analytical Skills
3 7 (4.83%) iPhone
4 6 (4.14%) Computer Science
5 4 (2.76%) Driving Licence
5 4 (2.76%) Fat Client
5 4 (2.76%) Thin Client
6 2 (1.38%) CCTV
6 2 (1.38%) Data Centre
6 2 (1.38%) Management Information System
6 2 (1.38%) Mathematics
6 2 (1.38%) Virtual Team
7 1 (0.69%) Internet of Things
7 1 (0.69%) iPad
7 1 (0.69%) Video Conferencing
Operating Systems
1 110 (75.86%) Windows
2 44 (30.34%) Windows Server
3 38 (26.21%) Windows 7
3 38 (26.21%) Windows Server 2008
4 25 (17.24%) Windows 8
5 24 (16.55%) Windows XP
6 21 (14.48%) Windows Server 2003
6 21 (14.48%) Windows Server 2012
7 17 (11.72%) Windows 10
8 15 (10.34%) Windows Vista
9 11 (7.59%) Linux
10 9 (6.21%) Android
11 5 (3.45%) Mac OS X
12 3 (2.07%) Apple iOS
12 3 (2.07%) Mac OS
13 2 (1.38%) Unix
14 1 (0.69%) VMS
Processes & Methodologies
1 29 (20.00%) ITIL
2 7 (4.83%) Mobile Device Management
3 4 (2.76%) Business Continuity
3 4 (2.76%) Business Intelligence
3 4 (2.76%) CRM
3 4 (2.76%) Migration
4 3 (2.07%) E-Commerce
4 3 (2.07%) Line Management
4 3 (2.07%) Service Delivery
4 3 (2.07%) Service Management
4 3 (2.07%) Web Development
5 2 (1.38%) Analytics
5 2 (1.38%) Data Protection
5 2 (1.38%) Disaster Recovery
5 2 (1.38%) Incident Management
5 2 (1.38%) Project Management
5 2 (1.38%) Project Planning
5 2 (1.38%) Time Management
6 1 (0.69%) Validation
6 1 (0.69%) WFM
Programming Languages
1 6 (4.14%) SQL
2 4 (2.76%) Java
3 3 (2.07%) VB
4 2 (1.38%) C
Qualifications
1 20 (13.79%) Microsoft Certification
2 15 (10.34%) MCSE
3 14 (9.66%) Degree
3 14 (9.66%) MCP
4 6 (4.14%) Cisco Certification
4 6 (4.14%) MCSA
5 5 (3.45%) CCNA
5 5 (3.45%) MCITP
6 3 (2.07%) Citrix Certification
6 3 (2.07%) MCTS
6 3 (2.07%) Network+ Certification
7 2 (1.38%) A+ Certification
7 2 (1.38%) DBS Check
7 2 (1.38%) GNVQ
7 2 (1.38%) Security Cleared
8 1 (0.69%) ACSP
8 1 (0.69%) CCNP
8 1 (0.69%) MCDST
8 1 (0.69%) MOS
8 1 (0.69%) SC Cleared
Quality Assurance & Compliance
1 29 (20.00%) SLA
System Software
1 70 (48.28%) Active Directory
2 28 (19.31%) VMware Infrastructure
3 25 (17.24%) Hyper-V
4 12 (8.28%) XenApp
5 5 (3.45%) vSphere
6 3 (2.07%) XenDesktop
7 2 (1.38%) Citrix Presentation Server
7 2 (1.38%) Terminal Services
7 2 (1.38%) VMware ESX
7 2 (1.38%) VMware ESXi
8 1 (0.69%) Firmware
8 1 (0.69%) Virtual Machines
8 1 (0.69%) XenServer
Systems Management
1 21 (14.48%) Backup Exec
2 11 (7.59%) SCCM
3 2 (1.38%) Microsoft Intune
4 1 (0.69%) Casper Suite
4 1 (0.69%) Microsoft Data Protection Manager
4 1 (0.69%) Nagios
4 1 (0.69%) SCOM
Vendors
1 86 (59.31%) Microsoft
2 36 (24.83%) VMware
3 26 (17.93%) Citrix
4 25 (17.24%) HP
5 23 (15.86%) Dell
5 23 (15.86%) Symantec
6 18 (12.41%) SonicWALL
7 12 (8.28%) Cisco
8 9 (6.21%) Apple
9 5 (3.45%) Juniper
10 4 (2.76%) Lotus
11 3 (2.07%) IBM
11 3 (2.07%) Mitel
12 2 (1.38%) Acronis
12 2 (1.38%) EqualLogic
12 2 (1.38%) SAP
13 1 (0.69%) Adobe
13 1 (0.69%) CheckPoint
13 1 (0.69%) Fidessa
13 1 (0.69%) Sage
Warwick, Warwickshire
Millshill Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Bens
Posted: Yesterday
Basildon, Essex
Online Resourcing
Salary: From £20,000 to £25,000 per annum £20,000 - £25,000 per annum dependin
Posted: Yesterday
Eastbourne, East Sussex
Senitor Associates
Salary: £20000 per annum
Posted: 2 days ago
Frome
Recruitment Genius Ltd
Salary: £17000 - £24000 per annum
Posted: 3 days ago
Northampton, Northamptonshire
Senitor Associates
Salary: £22000 per annum
Posted: 4 days ago
Preston, Lancashire
Polar Recruitment
Salary: £23000 - £25000 per annum + pension
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 8 days ago
Oxfordshire
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Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: 4 days ago
Epsom
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Salary: £20k to £30k + bonus + benefits
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Cambridge
People Source Consulting
Salary: £14000 - £16000 per annum + Fantastic Benefits Package
Posted: 25 days ago