Incident and Problem Manager Jobs in the UK excluding London

Incident & Problem Manager
UK > UK excluding London

The median Incident & Problem Manager salary in the UK excluding London is £50,000 per year according to job vacancies posted during the 6 months to 25 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 May 2024
Same period 2023 Same period 2022
Rank 736 726 832
Rank change year-on-year -10 +106 -138
Permanent jobs requiring an Incident and Problem Manager 17 14 29
As % of all permanent jobs advertised in the UK excluding London 0.023% 0.024% 0.040%
As % of the Job Titles category 0.024% 0.027% 0.042%
Number of salaries quoted 12 13 5
10th Percentile £34,017 £32,800 £40,345
25th Percentile £36,328 £40,000 £46,250
Median annual salary (50th Percentile) £50,000 £42,500 £55,000
Median % change year-on-year +17.65% -22.73% +4.76%
75th Percentile £58,750 £43,750 £57,500
90th Percentile £68,875 - -
UK median annual salary £50,000 £42,500 £60,000
% change year-on-year +17.65% -29.17% +14.29%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 69,492 52,026 69,727
% of permanent jobs with a recognized job title 94.92% 89.14% 95.70%
Number of salaries quoted 49,104 29,723 42,553
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Incident and Problem Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Incident and Problem Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident and Problem Manager in the UK excluding London

Incident and Problem Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Incident and Problem Manager in the UK excluding London.

Salary trend for Incident and Problem Manager in the UK excluding London

Incident and Problem Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Incident and Problem Manager in the UK excluding London over the 6 months to 25 May 2024.

Salary histogram for Incident and Problem Manager in the UK excluding London

Incident and Problem Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Manager within the UK excluding London region over the 6 months to 25 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +49 9 £40,849 +2.12%
North East - 8 £40,849 -
Isle of Man - 4 - -
West Midlands +6 3 £70,000 +118.75% 1
Midlands -7 3 £70,000 +118.75% 1
Yorkshire +82 1 £57,500 +43.75%
South West - 1 - - 1
Incident and Problem Manager
UK

Incident and Problem Manager Skill Set
Top 27 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 25 May 2024, Incident and Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Incident and Problem Manager in the job title.

1 16 (94.12%) ITIL
1 16 (94.12%) Problem Management
2 13 (76.47%) Incident Management
3 8 (47.06%) ServiceNow
4 7 (41.18%) Social Skills
4 7 (41.18%) ITSM
4 7 (41.18%) Service Management
5 5 (29.41%) Change Management
5 5 (29.41%) Root Cause Analysis
6 4 (23.53%) Microsoft 365
6 4 (23.53%) Remedy ITSM
6 4 (23.53%) Public Sector
6 4 (23.53%) ITIL Foundation Certificate
6 4 (23.53%) Finance
6 4 (23.53%) BMC
6 4 (23.53%) Remedy
6 4 (23.53%) Major Incident Management
7 3 (17.65%) Service Delivery
8 2 (11.76%) SLA
8 2 (11.76%) ITIL Certification
8 2 (11.76%) Customer Service
9 1 (5.88%) Data Centre
9 1 (5.88%) Acceptance Criteria
9 1 (5.88%) Collaborative Working
9 1 (5.88%) Conflict Resolution
9 1 (5.88%) Inclusion and Diversity
9 1 (5.88%) Process Improvement

Incident and Problem Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (23.53%) Remedy ITSM
Cloud Services
1 4 (23.53%) Microsoft 365
General
1 7 (41.18%) Social Skills
2 4 (23.53%) Finance
2 4 (23.53%) Public Sector
3 1 (5.88%) Inclusion and Diversity
Miscellaneous
1 1 (5.88%) Data Centre
Processes & Methodologies
1 16 (94.12%) ITIL
1 16 (94.12%) Problem Management
2 13 (76.47%) Incident Management
3 7 (41.18%) ITSM
3 7 (41.18%) Service Management
4 5 (29.41%) Change Management
4 5 (29.41%) Root Cause Analysis
5 4 (23.53%) Major Incident Management
6 3 (17.65%) Service Delivery
7 2 (11.76%) Customer Service
8 1 (5.88%) Acceptance Criteria
8 1 (5.88%) Collaborative Working
8 1 (5.88%) Conflict Resolution
8 1 (5.88%) Process Improvement
Qualifications
1 4 (23.53%) ITIL Foundation Certificate
2 2 (11.76%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
Vendors
1 8 (47.06%) ServiceNow
2 4 (23.53%) BMC
2 4 (23.53%) Remedy