Incident Management Jobs in the UK excluding London

Incident Management
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 210 202 203
Rank change year-on-year -8 +1 +40
Permanent jobs citing Incident Management 983 1,086 1,425
As % of all permanent jobs advertised in the UK excluding London 1.39% 1.77% 2.00%
As % of the Processes & Methodologies category 1.65% 1.85% 2.13%
Number of salaries quoted 686 598 1,029
10th Percentile £27,000 £26,110 £23,500
25th Percentile £31,250 £31,250 £30,000
Median annual salary (50th Percentile) £43,750 £45,000 £42,500
Median % change year-on-year -2.78% +5.88% -5.56%
75th Percentile £55,938 £63,750 £55,000
90th Percentile £72,250 £73,975 £65,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
UK excluding London

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,507 58,626 66,961
As % of all permanent jobs advertised in the UK excluding London 84.34% 95.62% 94.03%
Number of salaries quoted 41,180 30,153 41,508
10th Percentile £27,117 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Incident Management in the UK excluding London.

Salary trend for Incident Management in the UK excluding London

Incident Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 6 May 2024.

Salary histogram for Incident Management in the UK excluding London

Incident Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -19 268 £43,500 -6.45% 65
South East +1 232 £42,500 -5.56% 56
South West +44 166 £50,000 +38.89% 32
North West +7 127 £44,274 -6.79% 30
Midlands +1 110 £47,000 +25.33% 41
Yorkshire -26 92 £44,637 -0.81% 25
West Midlands +23 88 £45,750 +3.39% 32
Wales +28 69 £65,000 +136.36% 10
East of England -35 54 £32,000 -41.82% 36
Scotland -47 53 £47,500 -25.81% 12
North East +17 49 £32,500 -17.72% 11
Northern Ireland - 25 £35,000 - 5
East Midlands -28 21 £55,357 +70.33% 9
Isle of Man - 6 £36,000 -
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (7.43%) WebLogic
2 62 (6.31%) Microsoft Exchange
3 55 (5.60%) SharePoint
4 44 (4.48%) Oracle Service Bus
5 20 (2.03%) SAS
6 16 (1.63%) Skype for Business
7 9 (0.92%) IIS
8 8 (0.81%) Confluence
9 3 (0.31%) IBM Notes
10 2 (0.20%) CMS
10 2 (0.20%) Liferay
10 2 (0.20%) Magnolia
10 2 (0.20%) Sitecore CMS
10 2 (0.20%) WordPress
11 1 (0.10%) Oracle Spatial
Applications
1 129 (13.12%) Microsoft Office
2 78 (7.93%) Microsoft Excel
3 53 (5.39%) MS Visio
4 16 (1.63%) Microsoft PowerPoint
5 4 (0.41%) Microsoft Project
6 3 (0.31%) Spreadsheet
Business Applications
1 51 (5.19%) Remedy ITSM
2 5 (0.51%) Oracle ERP
3 4 (0.41%) Dynamics CRM
3 4 (0.41%) Dynamics NAV
3 4 (0.41%) SAP S/4HANA
4 3 (0.31%) SAP MM
5 2 (0.20%) SAP HCM
6 1 (0.10%) SAP PP
6 1 (0.10%) SAP SCM
6 1 (0.10%) SAP SD
6 1 (0.10%) SAP WM
Cloud Services
1 196 (19.94%) Microsoft 365
2 194 (19.74%) Azure
3 66 (6.71%) AWS
4 39 (3.97%) Entra ID
5 32 (3.26%) SaaS
6 12 (1.22%) Mimecast
6 12 (1.22%) PaaS
7 11 (1.12%) Power Platform
8 9 (0.92%) Cloud Computing
8 9 (0.92%) GCP
9 8 (0.81%) IaaS
9 8 (0.81%) OneDrive
10 7 (0.71%) Azure Sentinel
11 6 (0.61%) Twilio
12 5 (0.51%) Amazon EC2
12 5 (0.51%) AWS CloudFormation
12 5 (0.51%) Dynamics 365
12 5 (0.51%) Virtual Private Cloud
13 4 (0.41%) Azure DevOps
13 4 (0.41%) Slack
Communications & Networking
1 85 (8.65%) Firewall
2 73 (7.43%) DNS
3 52 (5.29%) LAN
4 44 (4.48%) SAN
5 43 (4.37%) WAN
6 40 (4.07%) DHCP
7 36 (3.66%) Wireless
8 35 (3.56%) Network Security
9 30 (3.05%) VPN
10 20 (2.03%) TCP/IP
11 19 (1.93%) Remote Desktop
12 17 (1.73%) Internet
12 17 (1.73%) VoIP
13 14 (1.42%) IP Telephony
14 13 (1.32%) Cisco ASA
15 12 (1.22%) Wi-Fi
16 10 (1.02%) Intrusion Detection
16 10 (1.02%) Skype
17 9 (0.92%) Cisco ISE
18 8 (0.81%) Cisco Nexus
Database & Business Intelligence
1 46 (4.68%) Oracle Database
2 44 (4.48%) Oracle Database 10g
2 44 (4.48%) Oracle Database 11g
2 44 (4.48%) VLDB
3 35 (3.56%) SQL Server
4 29 (2.95%) Elasticsearch
5 22 (2.24%) MySQL
6 17 (1.73%) RDBMS
6 17 (1.73%) Relational Database
7 12 (1.22%) Amazon RDS
8 10 (1.02%) Power BI
9 3 (0.31%) SAP HANA
10 2 (0.20%) Crystal Reports
10 2 (0.20%) DB2
10 2 (0.20%) DTS
10 2 (0.20%) SQL Server Integration Services
10 2 (0.20%) SQL Server Reporting Services
11 1 (0.10%) Azure SQL Database
11 1 (0.10%) GIS
11 1 (0.10%) Redis
Development Applications
1 20 (2.03%) JIRA
2 5 (0.51%) HP UFT
2 5 (0.51%) JMeter
2 5 (0.51%) LoadRunner
2 5 (0.51%) MSTest
2 5 (0.51%) Selenium
2 5 (0.51%) Team Foundation Server
3 4 (0.41%) GitLab
4 3 (0.31%) Git
4 3 (0.31%) Sonatype Nexus
5 2 (0.20%) Bower
5 2 (0.20%) Burp Suite
5 2 (0.20%) gulp
5 2 (0.20%) Metasploit
5 2 (0.20%) Moq
5 2 (0.20%) sqlmap
5 2 (0.20%) Visual Studio
6 1 (0.10%) Jenkins
6 1 (0.10%) Postman
General
1 358 (36.42%) Social Skills
2 202 (20.55%) Analytical Skills
3 130 (13.22%) Finance
4 57 (5.80%) Organisational Skills
4 57 (5.80%) Telecoms
5 47 (4.78%) Military
6 37 (3.76%) Public Sector
7 32 (3.26%) Retail
8 31 (3.15%) Inclusion and Diversity
8 31 (3.15%) Police
9 30 (3.05%) Legal
10 27 (2.75%) Manufacturing
11 21 (2.14%) Law
12 20 (2.03%) Electronics
12 20 (2.03%) Marketing
13 18 (1.83%) Documentation Skills
14 12 (1.22%) Aerospace
15 10 (1.02%) French Language
15 10 (1.02%) Influencing Skills
16 9 (0.92%) Presentation Skills
Job Titles
1 260 (26.45%) Analyst
2 130 (13.22%) Senior
3 129 (13.12%) Support Analyst
4 105 (10.68%) Support Engineer
5 86 (8.75%) Applications Support
5 86 (8.75%) IT Support
6 85 (8.65%) Service Manager
7 83 (8.44%) Lead
8 81 (8.24%) Applications Support Analyst
9 73 (7.43%) Service Analyst
10 63 (6.41%) Incident Manager
10 63 (6.41%) Service Desk Analyst
11 50 (5.09%) Infrastructure Engineer
11 50 (5.09%) IT Engineer
12 46 (4.68%) Consultant
12 46 (4.68%) IT Analyst
12 46 (4.68%) Team Leader
13 44 (4.48%) Oracle Analyst
13 44 (4.48%) Oracle Support Analyst
13 44 (4.48%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 29 (2.95%) J2EE
1 29 (2.95%) Java EE
1 29 (2.95%) Spring
2 28 (2.85%) CSS
3 26 (2.64%) Web Services
4 24 (2.44%) HTML
5 22 (2.24%) AngularJS
6 20 (2.03%) Twitter Bootstrap
7 15 (1.53%) .NET
8 14 (1.42%) .NET Framework
9 9 (0.92%) Elastic Stack
10 6 (0.61%) JSON
10 6 (0.61%) XML
11 5 (0.51%) Middleware
11 5 (0.51%) Oracle Fusion
12 4 (0.41%) EDI
13 3 (0.31%) .NET Core
13 3 (0.31%) ASP.NET
13 3 (0.31%) ASP.NET MVC
13 3 (0.31%) WPF
Miscellaneous
1 104 (10.58%) Management Information System
2 59 (6.00%) Data Centre
3 31 (3.15%) Driving Licence
4 28 (2.85%) Enterprise Storage
5 24 (2.44%) Self-Motivation
6 20 (2.03%) CMDB
6 20 (2.03%) Legacy Systems
7 19 (1.93%) Security Operations Centre
8 14 (1.42%) Cyber Kill Chain
9 12 (1.22%) Security Posture
10 10 (1.02%) Cyber Threat
10 10 (1.02%) iPhone
11 8 (0.81%) Cyberattack
12 7 (0.71%) Product Ownership
12 7 (0.71%) SCADA
12 7 (0.71%) Smartphone
13 6 (0.61%) Clustering
13 6 (0.61%) Hybrid Cloud
13 6 (0.61%) Operational Technology
13 6 (0.61%) Public Cloud
Operating Systems
1 281 (28.59%) Windows
2 137 (13.94%) Linux
3 115 (11.70%) Unix
4 113 (11.50%) Windows Server
5 67 (6.82%) Windows 10
6 44 (4.48%) Solaris
7 21 (2.14%) Windows Server 2019
8 20 (2.03%) Windows Server 2016
9 18 (1.83%) Mac OS X
10 10 (1.02%) Android
11 9 (0.92%) Apple iOS
11 9 (0.92%) Windows 7
11 9 (0.92%) Windows Server 2003
12 8 (0.81%) Ubuntu
13 6 (0.61%) Windows Server 2012
14 4 (0.41%) Kali Linux
14 4 (0.41%) Windows 8
15 3 (0.31%) Amazon Linux
15 3 (0.31%) CentOS
15 3 (0.31%) Windows Server 2008
Processes & Methodologies
1 384 (39.06%) ITIL
2 238 (24.21%) Problem-Solving
3 209 (21.26%) Service Management
4 170 (17.29%) Customer Service
5 167 (16.99%) Change Management
6 165 (16.79%) Problem Management
7 158 (16.07%) Service Delivery
8 150 (15.26%) Actionable Insight
9 147 (14.95%) ITSM
10 146 (14.85%) Cybersecurity
11 131 (13.33%) Incident Response
12 123 (12.51%) Continuous Improvement
13 117 (11.90%) Mentoring
14 105 (10.68%) Security Operations
15 104 (10.58%) Information Security
16 95 (9.66%) Root Cause Analysis
17 79 (8.04%) Capacity Planning
17 79 (8.04%) Major Incident Management
18 71 (7.22%) Infrastructure Engineering
19 68 (6.92%) Project Management
Programming Languages
1 90 (9.16%) SQL
2 65 (6.61%) PowerShell
3 44 (4.48%) PL/SQL
4 42 (4.27%) Java
5 31 (3.15%) Shell Script
6 30 (3.05%) Python
7 21 (2.14%) C#
8 19 (1.93%) JavaScript
9 10 (1.02%) Bash
10 8 (0.81%) MATLAB
10 8 (0.81%) VB.NET
10 8 (0.81%) VBA
11 4 (0.41%) VB
12 2 (0.20%) C
12 2 (0.20%) Go
12 2 (0.20%) Kotlin
12 2 (0.20%) PHP
12 2 (0.20%) T-SQL
12 2 (0.20%) TypeScript
12 2 (0.20%) XAML
Qualifications
1 228 (23.19%) Security Cleared
2 184 (18.72%) Degree
3 183 (18.62%) SC Cleared
4 65 (6.61%) CISSP
4 65 (6.61%) DV Cleared
5 59 (6.00%) ITIL Certification
6 54 (5.49%) CISM
7 51 (5.19%) Microsoft Certification
8 39 (3.97%) Azure Certification
9 34 (3.46%) Cisco Certification
10 23 (2.34%) CCNP
11 17 (1.73%) A+ Certification
11 17 (1.73%) Computer Science Degree
11 17 (1.73%) CRISC
12 16 (1.63%) CCNA
13 15 (1.53%) CISA
13 15 (1.53%) GCIH
13 15 (1.53%) ITIL Foundation Certificate
13 15 (1.53%) MCSE
14 14 (1.42%) GREM
Quality Assurance & Compliance
1 190 (19.33%) SLA
2 59 (6.00%) ISO/IEC 27001
3 33 (3.36%) NIST
4 21 (2.14%) Cyber Essentials
4 21 (2.14%) GDPR
5 20 (2.03%) JSP 440
6 11 (1.12%) PCI DSS
6 11 (1.12%) PMO
7 10 (1.02%) QA
8 8 (0.81%) Accessibility
8 8 (0.81%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 5 (0.51%) ISO 22301
9 5 (0.51%) SOC 2
10 4 (0.41%) HMG Security Policy Framework
10 4 (0.41%) ISO 9001
11 3 (0.31%) Data Quality
11 3 (0.31%) NCSC
12 2 (0.20%) Cyber Essentials PLUS
12 2 (0.20%) NEBOSH
12 2 (0.20%) Sarbanes-Oxley
System Software
1 231 (23.50%) Active Directory
2 74 (7.53%) VMware Infrastructure
3 73 (7.43%) Hyper-V
4 44 (4.48%) Oracle RAC
5 29 (2.95%) vSphere
6 15 (1.53%) VMware ESXi
7 12 (1.22%) Firmware
8 8 (0.81%) VMware NSX
9 4 (0.41%) Virtual Machines
10 2 (0.20%) Docker
10 2 (0.20%) Terminal Services
10 2 (0.20%) Virtual Desktop
10 2 (0.20%) VMware Workstation
11 1 (0.10%) BitLocker
11 1 (0.10%) Virtual Servers
Systems Management
1 63 (6.41%) SCCM
2 44 (4.48%) Data Guard
2 44 (4.48%) Oracle RMAN
3 40 (4.07%) Microsoft Intune
4 29 (2.95%) OpenSSO
4 29 (2.95%) Single Sign-On
5 28 (2.85%) vCenter Server
6 11 (1.12%) SCOM
7 10 (1.02%) Terraform
8 9 (0.92%) Ansible
9 7 (0.71%) NetBackup
9 7 (0.71%) WSUS
10 6 (0.61%) Cisco Prime
10 6 (0.61%) NetCrunch
10 6 (0.61%) VxRail
11 5 (0.51%) CASB
11 5 (0.51%) CSIRT
11 5 (0.51%) Opsview
12 4 (0.41%) Failover Clustering
12 4 (0.41%) Microsoft Clustering
Vendors
1 358 (36.42%) Microsoft
2 127 (12.92%) VMware
3 112 (11.39%) Cisco
4 102 (10.38%) ServiceNow
5 95 (9.66%) Oracle
6 89 (9.05%) Remedy
7 49 (4.98%) Dell
8 45 (4.58%) Sun
9 37 (3.76%) Citrix
10 29 (2.95%) SAP
11 21 (2.14%) Mitel
12 18 (1.83%) HP
13 16 (1.63%) Splunk
14 15 (1.53%) Meraki
14 15 (1.53%) Palo Alto
14 15 (1.53%) SolarWinds
15 14 (1.42%) Avaya
16 11 (1.12%) Apple
16 11 (1.12%) BMC
16 11 (1.12%) NetApp