ITSM Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 444 470 390
Rank change year-on-year
+26 -80
Permanent jobs citing ITSM 516 507 645
As % of all permanent IT jobs located in the UK 0.474% 0.413% 0.528%
As % of the Processes & Methodologies category 0.621% 0.554% 0.717%
Number of salaries quoted 417 389 506
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £27,500 £30,000 £31,500
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
All Processes & Methodologies
UK
Permanent IT job ads with a match in the
Processes & Methodologies category		 83042 91442 90017
As % of all permanent IT jobs located in the UK 76.35% 74.55% 73.64%
Number of salaries quoted 68087 77706 75411
Average salary £45,000 £47,250 £47,500
Average salary % change year-on-year
-4.76% -0.52%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

ITSM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ITSM within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM within the UK.

ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM over the 3 months to 22 May 2013 within the UK.

ITSM Salary Histogram

ITSM
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the UK over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +33 488 £47,500 +5.55%
London +60 197 £55,000 +22.22%
South East -1 155 £47,500 +15.85%
Hampshire +8 42 £45,000 -
City of London +41 41 £51,250 +7.89%
Surrey -4 40 £45,000 +12.50%
South West +9 35 £42,125 -8.91%
Yorkshire +4 28 £45,000 +9.34%
East of England +6 24 £45,000 +5.88%
Berkshire +4 23 £45,000 +12.50%
West Midlands -2 20 £42,500 -14.14%
North West -14 18 £40,000 -36.00%
East Midlands +6 15 £36,000 -4.00%
Middlesex +4 15 £52,500 -12.50%
Buckinghamshire -13 14 £50,000 +25.00%
Wiltshire - 14 £52,500 -
Milton Keynes -16 13 £50,000 -28.57%
York - 13 - -
North Yorkshire - 13 - -
Canary Wharf - 12 £35,000 -
Somerset +3 11 £35,000 -
Basingstoke -14 11 £20,500 -52.32%
Cambridgeshire +17 9 £40,000 -
Cheshire +5 9 £42,500 -34.61%
West Sussex -3 9 £20,000 -11.11%
Birmingham -6 9 £43,250 -33.46%
Uxbridge -13 9 £55,000 +57.14%
Bath - 9 £35,000 -
Luton +3 8 £47,500 +5.55%
Guildford -1 8 £45,000 -25.00%

ITSM
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs within the UK citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 811 (71.45%) ITIL
2 806 (71.01%) Service Management
3 334 (29.43%) Service Delivery
4 284 (25.02%) Finance
5 245 (21.59%) Windows
6 243 (21.41%) Microsoft
7 201 (17.71%) SLA
8 200 (17.62%) Change Management
9 165 (14.54%) Project Management
10 162 (14.27%) SQL
11 157 (13.83%) Incident Management
12 150 (13.22%) ITIL Certification
13 146 (12.86%) MS Excel
14 131 (11.54%) Problem Management
15 129 (11.37%) MS Office
16 125 (11.01%) Active Directory
17 124 (10.93%) Degree
18 120 (10.57%) SQL Server
19 119 (10.48%) Remedy
19 119 (10.48%) Remedy ITSM
20 117 (10.31%) VMware
21 104 (9.163%) Management Information System
22 97 (8.546%) Linux
23 96 (8.458%) Cisco
24 87 (7.665%) BMC
25 84 (7.401%) PRINCE2
25 84 (7.401%) Oracle
26 83 (7.313%) Telecoms
27 82 (7.225%) UNIX
28 79 (6.960%) VMware Infrastructure

ITSM
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs within the UK citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 54 (4.758%) .NET
2 52 (4.581%) HTML
3 51 (4.493%) XML
4 48 (4.229%) Web Services
5 41 (3.612%) CSS
6 24 (2.115%) Middleware
7 21 (1.850%) Ajax
8 19 (1.674%) ASP.NET
9 13 (1.145%) REST
9 13 (1.145%) WebSphere
10 8 (0.705%) jQuery
10 8 (0.705%) XHTML
10 8 (0.705%) XSLT
10 8 (0.705%) SOAP
11 7 (0.617%) J2EE
11 7 (0.617%) HTML5
11 7 (0.617%) Spring
12 5 (0.441%) WSDL
12 5 (0.441%) CSS3
12 5 (0.441%) Java EE
Application Platforms
1 47 (4.141%) SharePoint
2 36 (3.172%) MS Exchange
3 28 (2.467%) IIS
4 22 (1.938%) Apache
5 19 (1.674%) SharePoint Server
6 14 (1.233%) Tomcat
7 8 (0.705%) Exchange Server 2010
7 8 (0.705%) Lotus Notes
8 7 (0.617%) Blackberry Enterprise Server
9 6 (0.529%) WebLogic
9 6 (0.529%) Lotus Domino
10 5 (0.441%) MSMQ
10 5 (0.441%) Lync
10 5 (0.441%) Oracle SOA Suite
11 4 (0.352%) Exchange Server 2003
11 4 (0.352%) LiveCycle
11 4 (0.352%) GlassFish
11 4 (0.352%) SharePoint 2010
11 4 (0.352%) WebSphere Application Server
12 3 (0.264%) JCAPS
Applications
1 146 (12.86%) MS Excel
2 129 (11.37%) MS Office
3 39 (3.436%) MS PowerPoint
4 33 (2.907%) MS Visio
5 20 (1.762%) MS Project
6 1 (0.088%) Office 365
6 1 (0.088%) Spreadsheet
Business Applications
1 119 (10.48%) Remedy ITSM
2 10 (0.881%) Dynamics CRM
3 9 (0.793%) Remedy AR System
3 9 (0.793%) Dynamics AX
4 6 (0.529%) Dynamics NAV
5 5 (0.441%) Oracle BPM
6 3 (0.264%) HFM
7 2 (0.176%) Oracle Retail
7 2 (0.176%) Agresso
8 1 (0.088%) Oracle EBS
8 1 (0.088%) SAP SM
8 1 (0.088%) SAP MM
8 1 (0.088%) assyst
8 1 (0.088%) SAP Retail
8 1 (0.088%) SAP SRM
Communications & Networking
1 58 (5.110%) DNS
2 54 (4.758%) Firewall
3 47 (4.141%) SAN
4 42 (3.700%) TCP/IP
5 36 (3.172%) DHCP
6 33 (2.907%) WAN
7 30 (2.643%) LAN
8 27 (2.379%) Unified Communications
9 26 (2.291%) VoIP
10 24 (2.115%) SNMP
11 21 (1.850%) Internet
12 16 (1.410%) HTTP
12 16 (1.410%) Intranet
13 14 (1.233%) SMTP
14 12 (1.057%) NAS
14 12 (1.057%) FTP
15 10 (0.881%) VPN
15 10 (0.881%) LDAP
16 9 (0.793%) Wireless
16 9 (0.793%) MPLS
Database & Business Intelligence
1 120 (10.57%) SQL Server
2 30 (2.643%) SQL Server Reporting Services
3 25 (2.203%) MySQL
4 21 (1.850%) Oracle 8/8i
4 21 (1.850%) SQL Server 2005
5 20 (1.762%) SQL Server 2008
6 16 (1.410%) Crystal Reports
7 14 (1.233%) SQL Server Integration Services
8 13 (1.145%) DB2
8 13 (1.145%) DTS
9 12 (1.057%) Data Warehouse
9 12 (1.057%) Data Mining
10 11 (0.969%) SQL Server 2000
11 10 (0.881%) VLDB
11 10 (0.881%) Essbase
11 10 (0.881%) PostgreSQL
12 9 (0.793%) Informix
13 8 (0.705%) QlikView
14 7 (0.617%) RDBMS
14 7 (0.617%) Oracle 11g
Development Applications
1 9 (0.793%) Selenium
2 6 (0.529%) JIRA
3 4 (0.352%) Team Foundation Server
3 4 (0.352%) Visual Studio
3 4 (0.352%) ClearCase
4 3 (0.264%) MSI
4 3 (0.264%) ClearQuest
4 3 (0.264%) Dreamweaver
5 2 (0.176%) Eclipse
5 2 (0.176%) TestDirector
6 1 (0.088%) Bugzilla
6 1 (0.088%) Introscope
6 1 (0.088%) Ant
6 1 (0.088%) Oracle Forms
6 1 (0.088%) Cucumber
6 1 (0.088%) Jenkins
6 1 (0.088%) Behat
6 1 (0.088%) Atlassian Bamboo
6 1 (0.088%) Git (software)
6 1 (0.088%) JBehave
General
1 284 (25.02%) Finance
2 83 (7.313%) Telecoms
3 77 (6.784%) Banking
4 43 (3.789%) Legal
5 32 (2.819%) Retail
6 24 (2.115%) Advertising
7 22 (1.938%) Investment Banking
8 21 (1.850%) Marketing
9 14 (1.233%) Financial Institution
10 13 (1.145%) Law
10 13 (1.145%) German Language
11 12 (1.057%) French Language
11 12 (1.057%) Games
12 9 (0.793%) Manufacturing
13 7 (0.617%) International Banking
14 6 (0.529%) Billing
15 4 (0.352%) Retail Banking
16 3 (0.264%) Automotive
16 3 (0.264%) Publishing
16 3 (0.264%) Back Office
Job Titles
1 232 (20.44%) Service Manager
2 177 (15.59%) Analyst
3 122 (10.75%) Consultant
4 72 (6.344%) Delivery Manager
5 71 (6.256%) Services Delivery Manager
6 69 (6.079%) Support Analyst
7 61 (5.374%) IT Services Manager
8 56 (4.934%) Developer
9 51 (4.493%) Project Manager
10 49 (4.317%) Architect
11 48 (4.229%) Service Analyst
12 44 (3.877%) Applications Support
13 41 (3.612%) Team Leader
14 40 (3.524%) Support Engineer
15 36 (3.172%) Administrator
16 33 (2.907%) Business Analyst
17 29 (2.555%) Transition Manager
17 29 (2.555%) Senior Manager
18 27 (2.379%) Operations Manager
19 26 (2.291%) Technical Support
Miscellaneous
1 104 (9.163%) Management Information System
2 61 (5.374%) CMDB
3 35 (3.084%) Computer Science
4 29 (2.555%) Replication
5 28 (2.467%) Cloud Computing
6 27 (2.379%) Data Protection Act
6 27 (2.379%) Clustering
7 25 (2.203%) SaaS
8 22 (1.938%) Blackberry
9 19 (1.674%) Enterprise Software
10 17 (1.498%) Informatics
11 16 (1.410%) NHS
12 15 (1.322%) Learning Management System
13 14 (1.233%) N-Tier
14 13 (1.145%) Client/Server
15 12 (1.057%) Health Informatics
16 8 (0.705%) Digital Media
17 7 (0.617%) Symmetrix
17 7 (0.617%) EqualLogic
17 7 (0.617%) FMCG
Operating Systems
1 245 (21.59%) Windows
2 97 (8.546%) Linux
3 82 (7.225%) UNIX
4 58 (5.110%) Windows Server 2003
5 56 (4.934%) Windows Server 2008
6 55 (4.846%) Windows 7
7 30 (2.643%) Windows XP
8 18 (1.586%) AIX
9 17 (1.498%) Solaris
10 13 (1.145%) Apple iOS
10 13 (1.145%) Android
11 12 (1.057%) Windows 2000
12 10 (0.881%) Windows Vista
13 8 (0.705%) SUSE
14 7 (0.617%) CentOS
14 7 (0.617%) Ubuntu
15 4 (0.352%) Nucleus RTOS
16 2 (0.176%) Windows 8
16 2 (0.176%) Windows Server 2012
16 2 (0.176%) Windows NT
Processes & Methodologies
1 811 (71.45%) ITIL
2 806 (71.01%) Service Management
3 334 (29.43%) Service Delivery
4 200 (17.62%) Change Management
5 165 (14.54%) Project Management
6 157 (13.83%) Incident Management
7 131 (11.54%) Problem Management
8 84 (7.401%) PRINCE2
9 77 (6.784%) Disaster Recovery
10 75 (6.608%) Stakeholder Management
10 75 (6.608%) Configuration Management
11 71 (6.256%) Business Continuity
12 61 (5.374%) Continuous Improvement
13 57 (5.022%) ITIL V3
14 55 (4.846%) Migration
14 55 (4.846%) Release Management
15 53 (4.670%) Information Security
16 48 (4.229%) Asset Management
17 43 (3.789%) Data Protection
18 37 (3.260%) Change Control
Programming Languages
1 162 (14.27%) SQL
2 55 (4.846%) Java
3 51 (4.493%) JavaScript
4 39 (3.436%) T-SQL
5 24 (2.115%) C#
6 20 (1.762%) Perl
7 14 (1.233%) PL/SQL
7 14 (1.233%) C++
8 13 (1.145%) C
9 12 (1.057%) VB
10 9 (0.793%) Shell Script
10 9 (0.793%) Korn
11 6 (0.529%) PHP
11 6 (0.529%) Python
12 4 (0.352%) VBScript
13 2 (0.176%) R
13 2 (0.176%) ActionScript 3.0
13 2 (0.176%) ActionScript 2.0
13 2 (0.176%) ActionScript
13 2 (0.176%) VBA
Qualifications
1 150 (13.22%) ITIL Certification
2 124 (10.93%) Degree
3 59 (5.198%) Security Cleared
4 48 (4.229%) Microsoft Certification
5 44 (3.877%) SC Cleared
6 40 (3.524%) MCSE
6 40 (3.524%) Cisco Certification
7 39 (3.436%) CCNA
8 24 (2.115%) CISSP
8 24 (2.115%) PRINCE2 Certification
9 22 (1.938%) MCITP
10 21 (1.850%) CISM
11 18 (1.586%) ISEB
12 13 (1.145%) VMware Certified Professional (VCP)
13 12 (1.057%) CTC Cleared
14 11 (0.969%) MCP
14 11 (0.969%) DV Cleared
15 10 (0.881%) PMI Certification
16 9 (0.793%) PMP
17 6 (0.529%) CCIE
Quality Assurance & Compliance
1 201 (17.71%) SLA
2 28 (2.467%) Sarbanes-Oxley
3 27 (2.379%) ISO/IEC 27001
3 27 (2.379%) COBIT
4 25 (2.203%) QA
5 10 (0.881%) ISO 9001
6 8 (0.705%) PCI DSS
7 7 (0.617%) BS15000
8 2 (0.176%) ISO/IEC 20000
8 2 (0.176%) HL7
8 2 (0.176%) Data Quality
9 1 (0.088%) WCAG
System Software
1 125 (11.01%) Active Directory
2 79 (6.960%) VMware Infrastructure
3 21 (1.850%) vSphere
4 18 (1.586%) Hyper-V
5 14 (1.233%) XenApp
6 11 (0.969%) Terminal Services
6 11 (0.969%) NFS
7 10 (0.881%) Xen
8 9 (0.793%) VMware ESX
9 8 (0.705%) VMware ESXi
10 7 (0.617%) Citrix Presentation Server
10 7 (0.617%) XenServer
11 6 (0.529%) Novell eDirectory
12 4 (0.352%) SRDF
13 3 (0.264%) Oracle RMAN
13 3 (0.264%) Tivoli Workload Scheduler
13 3 (0.264%) XenDesktop
14 2 (0.176%) NLBS
14 2 (0.176%) vCloud
14 2 (0.176%) UAG
Systems Management
1 28 (2.467%) SCCM
2 23 (2.026%) SCOM
3 20 (1.762%) Tivoli
4 18 (1.586%) Control-M
5 16 (1.410%) Systems Management Server (SMS)
6 11 (0.969%) NetBackup
6 11 (0.969%) BMC PATROL
6 11 (0.969%) SCVMM
6 11 (0.969%) Opalis
7 10 (0.881%) WSUS
7 10 (0.881%) Nagios
7 10 (0.881%) OpenView
8 9 (0.793%) Tivoli Storage Manager
9 8 (0.705%) Cisco IPCC
10 7 (0.617%) Netcool
10 7 (0.617%) Netcool/OMNIbus
10 7 (0.617%) HP SIM
10 7 (0.617%) FortiGate
11 6 (0.529%) Ionix
11 6 (0.529%) ZENworks
Vendors
1 243 (21.41%) Microsoft
2 119 (10.48%) Remedy
3 117 (10.31%) VMware
4 96 (8.458%) Cisco
5 87 (7.665%) BMC
6 84 (7.401%) Oracle
7 67 (5.903%) Citrix
8 50 (4.405%) IBM
9 33 (2.907%) HP
10 27 (2.379%) EMC
10 27 (2.379%) Red Hat
11 23 (2.026%) SAP
12 20 (1.762%) NetApp
13 17 (1.498%) Juniper
13 17 (1.498%) Business Objects
14 16 (1.410%) Cognos
14 16 (1.410%) Lotus
15 13 (1.145%) Sybase
16 12 (1.057%) JBoss
16 12 (1.057%) CheckPoint
IT Service Manager (ITIL/ COBIT)
Bristol, Avon
The company is looking for someone with demonstrable experience in IT Service Management, within an ITIL or COBIT environment, to ensure that the company has a sound IT...
Redrock Consulting Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 20 May 2013
ITSM Consultancy - Account Manager - London - £60k - £120k OTE
City, London
IT Service Management Consultancy - London - £45k to £60k - £120k OTE. IT Service Management Consultancy and IT Services - Account Manager THE COMPANY: A leading large EMEA IT and Consultancy...
Lorien Resourcing
Salary: £45000 - £65000 per annum + Up to £120k OTE
Posted: 20 May 2013
Operations Manager and Service Delivery Manager
Dorset
We are looking for a strong Operations and Service Delivery Manager to work in Hampshire, the Operations and Service Delivery Manager will have experience of IT Service Management...
TELSTRA Associates
Salary: Excellent salary and benefits
Posted: 21 May 2013
ServiceNow Consultant - JavaScript / ITSM **HOME BASED**
Berkshire
Key areas of interest will be you ITSM knowledge and JavaScript skills... This company has over 15 years delivering high quality ITIL accredited Service Management (ITSM) software solutions...
KV Recruitment
Salary: £50000 - £60000 per annum + Car Allowance + Bonus
Posted: 19 May 2013
Problem Manager - ITIL - Manchester £25-30K
Manchester, North West
Our client based in Manchester is currently looking for an experienced Problem Manager. Working within the Service Delivery Team, the Problem Manager is responsible for managing the end...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 16 May 2013
Service Delivery Manager (ITIL) - Web Hosting
Middlesex, South East
Essentials: ITIL Qualified IT Service management in an online/ media/ high availability environment Expert knowledge in developing and maintaining ITIL policies Infrastructure background knowledge (Windows/ Linux) This is...
Computer Futures
Salary: £52000 - £55000 per annum + benefits
Posted: 15 May 2013
Service Transition Manager
Fleet, South East
Requirements: Education, Training and Experience- Significant experience in a mult-national organisation ideally within the IT industry with a focus on IT Service Management, IT Service Catalogue Management;...
Fulcrum Telecom
Salary: £40000.00 - £43000 per annum + Bonus
Posted: 30 April 2013
Service Management Analyst
Luton, South East
My global client is currently recruiting an experienced Service Management analyst with a solid background in ITIL service management processes with extensive experience of Incident, Change ,problem management...
Volt
Salary: £40000 - £45000 per annum + bonus
Posted: 17 May 2013
EU Service Level Management Lead - Perm - European Travel - SABMiller
Woking
Work out with Vendor Management and Operations Team to ensure that UC and OLAs are defined, documented and agreed - Define and agree the reporting mechanisms, intervals and report...
SABMiller
Posted: 22 May 2013
Service Delivery Manager (ITIL) - Digital Media
Middlesex, South East
Service Delivery Manager (ITIL) - £52-55k - Middlesex An experienced Service Delivery Manager is required within a leading digital media company, who will be responsible for the implementation and...
Computer Futures
Salary: £52000 - £55000 per annum + benefits
Posted: 15 May 2013
EU Technical Manager - Perm - European Travel - SABMiller
Woking
The Europe Technical Manager is the single point of accountability for the technical architecture and solutions deployed across the region... This role is accountable for assuring the effectiveness...
SABMiller
Posted: 22 May 2013
Release Analyst (Transition, Service Delivery, ITIL V3, SDLC, P
City of London
Sand Resources is an equal opportunity employer committed to a policy of treating all employees and job applicants equally. It is our aim to take all reasonable steps...
Sand Resources
Salary: £30000 - £40000 per annum + Excellent benefits
Posted: 25 April 2013
IT Service Continuity Manager - Insurance Firm
City, London
The IT Service Continuity Manager will report to the Head of Service Delivery and own the IT Service Continuity Management (ITSCM) function within the Service Delivery team... Key...
Eligo Recruitment Ltd
Salary: £60000 - £70000 per annum + benefits
Posted: 20 May 2013
ITIL Problem Manager- Manchester
Manchester, Lancashire
Involvement in core IT Service Management functions including but not limited to areas such as, Incident Management, Change Management, Configuration Management and Service Level Management... § Produces Problem Management...
FT Select
Salary: From £25,000 to £30,000 per annum
Posted: 16 May 2013
IS Vendor Manager (Smart Meter)
Staines, South East
An excellent comprehension of business direction and IT strategy along with demonstrable Vendor Management experience - Relationship: Experience of managing third parties or 3rd party outsource deals including SLA,...
Centrica
Salary: Salary : Base + Car allowance + Medical + Bonus + Benefits
Posted: 22 May 2013
Service Delivery Manager
London
We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team in the Southern region. Reporting to the Customer Programmes Manager, the...
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 3 May 2013
Service Delivery Manager (Manager, Service Delivery)
London, Sout East, United Kingdom
Service Delivery Manager Permanent - London South - £45/50k - Bonus - Pension - Benefits. We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team...
Outsourcery
Salary: £50,000 per Annum
Posted: 22 May 2013
Service Desk Manager
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013
Head of IT (SaaS/Cloud Product)
City of London
platform/productivity uptime, cost, and security compliance).*Ensuring that appropriate processes are implemented around our online platform, including release management, change management, incident management and problem management.*Owning...
Sovereign Business Resource
Salary: £70000 - £85000 per annum + Benefits
Posted: 15 May 2013
Service Delivery Manager
Middlesex
SDM / Service Delivery / ITIL / Infrastructure Manager / Operations Manager / Media / Ecommerce A Service Delivery Manager from an on-line / ecommerce background is needed for one of the world's...
Venturi
Salary: £45000 - £55000 per annum + Benefits
Posted: 17 May 2013
Network Engineer
Bristol, South West
You will have experience of VMWare 4 or 5, WAN/LAN monitoring and management systems and also Security Solutions such as Checkpoint and Cisco firewalls. You will have...
Hays Specialist Recruitment Ltd
Salary: £33000.00 - £37000.00 per annum
Posted: 8 May 2013
Operations Manager (Microsoft / .NET)
West London
This includes responsibility for incident management, problem management and change management. The applications may be custom built or package solutions developed in house or through external teams.The...
Harvey Nash plc
Salary: £55000 - £60000 per annum + + Excellent Benefits
Posted: 9 May 2013
Incident and Problem Management Manager/ Service Operations man
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Have experience in managing and distributing workload across onshore...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 21 May 2013
Problem Analyst - Southampton - ITIL
Southampton, South East
Experience in Incident Management or other ITSM processes and a sound awareness of Service Management principles is essential... Previous experience in Problem Management is essential, as is certification...
Novate IT
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 22 May 2013
BI Services Manager
Woking, Surrey, South East
BI SERVICES MANAGER- WOKING - BUSINESS INTELLIGENCE, MANAGEMENT, Founded in South Africa in 1895, SABMiller has grown to become one of the world's largest & most respected brewing companies.....
SABMiller plc
Salary: Excellent basic salary, car allowance bonus and benefits
Posted: 22 May 2013
Incident and Problem Management Manager
London
This permanent role will be based in Canary Wharf, London,with my Professional Services client- The successful Incident and problem management Manager candidate will be responsible for the...
Michael Page
Salary: GBP50000 to GBP60000 per annum
Posted: 16 May 2013
IT Purchasing/Asset Management Administrator
London
IT Service Management Administrator - London. An established City based firm within the financial services sector is looking for an experienced IT Service Management professional... To be suitable for...
Ashdown IT
Salary: £25000 per annum + pension
Posted: 20 May 2013
ITSM / ITIL Technical Consultant/c#/.net developer
Swindon, Wiltshire
ITSM/ ITIL/ Service Management Technical Consultant/c#/.net Developer. An exciting opportunity has arisen for an experienced ITSM/ITIL/ IT Service Management Technical Consultant/ to join fast growing,...
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + car allow +bonus +ben
Posted: 16 May 2013
Application Software Support - Bath / £40,000
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £35000 - £40000 per annum + Annual Bonus.
Posted: 17 May 2013
2nd Line Application Support / Senior Support - Near Uxbridge
Uxbridge, Middlesex
Broad technical knowledge: SQL skills coupled with good network TCP/IP and infrastructure related skills. Understanding and logical troubleshooting of Windows based application work flows, reports and forms,...
KV Recruitment
Salary: £1 - £2 per annum + Benefits
Posted: 19 May 2013
Service Level Manager - (ITIL / Managed Application Services); Surrey
Woking, Surrey
Covering many ITIL priocess such as Service Asset and Configuration Management, knowledge, Chaned, release and deploments, Event, Access, Incident, Escalation and Problem Management, Traisingt and Request Management etc.
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 20 May 2013
JavaScript Developer / UI Developer - ServiceNow Technical Cons
Bracknell, Berkshire
Essential Skills Development experience in JavaScript, Web Services, HTML, XML. Experience of mySQL database or other SQL database technologies... Experience of web development & content management solutions... ITIL certification.
KV Recruitment
Salary: £35000 - £40000 per annum + Car Allowance + Bonus
Posted: 19 May 2013
Senior App Support Engineer - Bath / £40,000
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £35000 - £40000 per annum + Annual Bonus
Posted: 17 May 2013
Implementation Analyst
Berkshire
This role would be very well suited to someone with a background in Application Support or Implementation Support, who is looking to move their career towards Business Analysis (...
Lorien Resourcing
Salary: £35000 - £40000 per annum + Benefits
Posted: 21 May 2013
Application Support Team Lead / SQL - Bath
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £30000 - £40000 per annum + Annual Bonus
Posted: 17 May 2013
Senior Application Support Engineer - German Speaking ( HTML, Java, MySQL, Oracle )
Egham, Surrey, South East
The ServiceNow enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and self-managing application in the cloud.Founded in...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 22 May 2013
Commercial and Legal Manager (Global IS)
Woking, Surrey, South East
Its quality is backed by some of the most efficient brewing and distribution operations in the industry - not to mention its long and successful record of market research...
SABMiller plc
Salary: excellent basic, car allowance and benefits
Posted: 22 May 2013
Application Support Engineer - French Speaking ( HTML, JavaScript, Engineer, MySQL )
Egham, Surrey, South East
Online web/email support as well as direct telephone support as required After hours/weekend rotational on-call support will be required Experience Required Graduate or equivalent or...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 22 May 2013
Application Support Analyst
Hertfordshire
Proficient with the application of automated (software) tools which enable selective access to information held within some form of database or data warehouse (eg SQL/Oracle)... Just to...
ComputaCenter
Salary: Competitive
Posted: 20 May 2013
2ND LINE SUPPORT ANALYST
Essex
SKILLS REQUIRED: - MS Server 2008 - Exchange 2010 - Windows 7 and MS Office Applications - Symantec Backup Exec - Cisco CLI - iOS, BES, Android - Vmware - Citrix DUTIES: ?... IT Service Management experience.
North Point Recruitment
Salary: £25000 per annum
Posted: 16 May 2013
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