The table below looks at the statistics for the Service Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 285 347 345
Rank change year-on-year
+62 -2
Permanent jobs requiring a Service Analyst 1038 784 750
As % of all permanent IT jobs located in the UK 0.99% 0.74% 0.73%
As % of the Job Titles category 1.04% 0.79% 0.77%
Number of salaries quoted 888 689 634
Average salary £23,000 £23,500 £23,000
Average salary % change year-on-year
-2.12% +2.17%
90% offered a salary of more than £19,000 £18,500 £18,500
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99404 99827 97677
As % of all permanent IT jobs located in the UK 94.79% 94.50% 94.83%
Number of salaries quoted 81778 80400 82215
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 5 March 2015 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 992 £23,000 -2.12% 138
London +108 381 £28,000 +1.81% 49
South East +9 237 £21,750 -3.33% 27
Yorkshire +27 107 £22,500 +7.14% 9
City of London +6 92 £30,000 +9.09% 17
West Yorkshire +21 80 £22,500 +12.50% 5
Surrey +14 78 £21,750 -5.43% 3
North West +7 68 £19,500 -17.02% 13
Leeds +22 63 £22,500 +12.50% 4
East of England +16 57 £23,000 -15.59% 12
Hampshire 0 54 £21,500 +3.61% 7
Buckinghamshire +44 49 £23,000 +4.54% 4
West Midlands +4 49 £20,000 -10.11% 10
South West -33 46 £22,625 +13.12% 7
Milton Keynes +39 42 £23,000 +8.23% 4
East Midlands +26 39 £22,000 +12.82% 9
Cheshire +13 38 £19,000 -5.00% 6
Manchester -32 27 £19,500 -18.75% 5
Berkshire -7 25 £21,000 -10.63% 3
Southampton -11 24 £21,000 +3.70% 3
Warrington +25 22 £19,000 -41.53% 1
Wiltshire -4 22 £23,750 +15.85%
North Yorkshire +15 16 £21,250 -16.66% 4
Wales -13 16 £23,000 +27.77% 5
Scotland +4 15 £21,500 -12.24% 3
Hertfordshire -2 15 £23,000 -23.96% 5
South Wales -15 15 £23,000 +27.77% 5
Cambridgeshire +7 13 £23,000 +21.05% 3
Northamptonshire -1 13 £22,000 +10.00% 3
Reigate -5 13 £21,750 -17.92%

Service Analyst
Top 30 Related IT Skills

For the 6 months to 5 March 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1317 (57.97%) Windows
2 1289 (56.73%) ITIL
3 1089 (47.93%) Active Directory
4 1081 (47.58%) Microsoft
5 1042 (45.86%) MS Office
6 729 (32.09%) Windows 7
7 695 (30.59%) MS Excel
8 594 (26.14%) SLA
9 422 (18.57%) MS Exchange
10 419 (18.44%) Windows XP
11 392 (17.25%) Citrix
12 378 (16.64%) Finance
13 352 (15.49%) Service Management
14 333 (14.66%) Blackberry
15 286 (12.59%) Incident Management
16 250 (11.00%) Service Delivery
17 235 (10.34%) Microsoft Certification
18 203 (8.93%) MCP
19 200 (8.80%) Windows Server 2008
20 192 (8.45%) Blackberry Enterprise Server
21 180 (7.92%) Analytical Skills
22 177 (7.79%) Law
23 172 (7.57%) WAN
24 167 (7.35%) TCP/IP
25 165 (7.26%) LAN
26 158 (6.95%) Degree
27 157 (6.91%) Windows 8
28 155 (6.82%) VMware
29 154 (6.78%) Cisco
30 153 (6.73%) ITIL Certification

Service Analyst
Top Related IT Skills by Category

For the 6 months to 5 March 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 422 (18.57%) MS Exchange
2 192 (8.45%) Blackberry Enterprise Server
3 113 (4.97%) Exchange Server 2010
4 90 (3.96%) Exchange Server 2007
5 73 (3.21%) Exchange Server 2003
6 64 (2.82%) IBM Notes
7 60 (2.64%) SharePoint
8 53 (2.33%) Lync
9 28 (1.23%) Exchange Server 2013
10 16 (0.70%) IIS
11 15 (0.66%) WorkSite
11 15 (0.66%) Apache
12 6 (0.26%) Confluence
13 5 (0.22%) Exchange Server 2000
14 4 (0.18%) CMS
14 4 (0.18%) Tomcat
14 4 (0.18%) JBoss
15 3 (0.13%) SharePoint 2010
15 3 (0.13%) Liferay
15 3 (0.13%) Documentum
Applications
1 1042 (45.86%) MS Office
2 695 (30.59%) MS Excel
3 127 (5.59%) MS PowerPoint
4 44 (1.94%) MS Visio
5 6 (0.26%) MS Project
6 5 (0.22%) Spreadsheet
6 5 (0.22%) Acrobat
7 1 (0.044%) SPSS
Business Applications
1 17 (0.75%) Remedy ITSM
2 10 (0.44%) Agresso
3 4 (0.18%) assyst
4 3 (0.13%) Dynamics CRM
4 3 (0.13%) SAP BPC
5 2 (0.088%) Fredhopper
5 2 (0.088%) Magento
6 1 (0.044%) SAP CS
6 1 (0.044%) Changepoint
6 1 (0.044%) SAP CCM
6 1 (0.044%) CA PPM
6 1 (0.044%) SAP ERP
Cloud Services
1 26 (1.14%) Office 365
2 10 (0.44%) SaaS
3 7 (0.31%) IaaS
4 6 (0.26%) PaaS
5 5 (0.22%) Microsoft Azure
6 4 (0.18%) Google Apps
6 4 (0.18%) Cloud Computing
7 2 (0.088%) Yammer
Communications & Networking
1 172 (7.57%) WAN
2 167 (7.35%) TCP/IP
3 165 (7.26%) LAN
4 148 (6.51%) DNS
5 128 (5.63%) DHCP
6 120 (5.28%) Internet
7 116 (5.11%) VPN
8 92 (4.05%) Firewall
8 92 (4.05%) VoIP
9 37 (1.63%) Wireless
10 34 (1.50%) SAN
11 27 (1.19%) Broadband
12 23 (1.01%) IP Telephony
13 18 (0.79%) Network Security
14 17 (0.75%) VLAN
14 17 (0.75%) ADSL
15 15 (0.66%) FTP
15 15 (0.66%) Wi-Fi
16 14 (0.62%) SSL
17 12 (0.53%) Ethernet
Database & Business Intelligence
1 62 (2.73%) SQL Server
2 21 (0.92%) SQL Server 2008
3 11 (0.48%) SQL Server 2005
4 9 (0.40%) MySQL
5 8 (0.35%) PostgreSQL
6 6 (0.26%) Oracle Database
6 6 (0.26%) Data Warehouse
7 5 (0.22%) SQL Server 2000
7 5 (0.22%) Relational Database
8 3 (0.13%) MS Access
8 3 (0.13%) SQLPlus
9 2 (0.088%) BusinessObjects
9 2 (0.088%) Data Mining
10 1 (0.044%) SQL Server Reporting Services
10 1 (0.044%) QlikView
10 1 (0.044%) Crystal Reports
10 1 (0.044%) RDBMS
Development Applications
1 3 (0.13%) Selenium
1 3 (0.13%) JMeter
2 2 (0.088%) Hudson
2 2 (0.088%) JIRA
3 1 (0.044%) Maven
3 1 (0.044%) Eclipse
3 1 (0.044%) Toad
General
1 378 (16.64%) Finance
2 177 (7.79%) Law
3 148 (6.51%) Legal
4 110 (4.84%) Banking
5 79 (3.48%) Telecoms
6 65 (2.86%) Retail
7 36 (1.58%) Advertising
8 17 (0.75%) Financial Institution
9 16 (0.70%) Manufacturing
10 15 (0.66%) Investment Banking
11 12 (0.53%) German Language
11 12 (0.53%) Marketing
12 10 (0.44%) Local Government
12 10 (0.44%) French Language
13 9 (0.40%) Publishing
14 8 (0.35%) Spanish Language
15 6 (0.26%) Billing
16 4 (0.18%) Back Office
16 4 (0.18%) Pharmaceutical
16 4 (0.18%) Polish Language
Libraries, Frameworks & Software Standards
1 13 (0.57%) XML
2 11 (0.48%) HTML
3 9 (0.40%) Flash
4 8 (0.35%) CSS
5 6 (0.26%) .NET
6 5 (0.22%) HTML5
7 4 (0.18%) Web Services
7 4 (0.18%) Application Packaging
8 3 (0.13%) ASP.NET
8 3 (0.13%) COM
8 3 (0.13%) WAP
9 1 (0.044%) Spring
9 1 (0.044%) jQuery
9 1 (0.044%) LINQ
9 1 (0.044%) Mason
9 1 (0.044%) Oracle Fusion
9 1 (0.044%) EDI
9 1 (0.044%) J2EE
9 1 (0.044%) OLE
9 1 (0.044%) Middleware
Miscellaneous
1 333 (14.66%) Blackberry
2 180 (7.92%) Analytical Skills
3 111 (4.89%) Management Information System
4 58 (2.55%) Video Conferencing
5 46 (2.02%) iPhone
6 45 (1.98%) Thin Client
6 45 (1.98%) Fat Client
7 39 (1.72%) iPad
8 33 (1.45%) Computer Science
9 28 (1.23%) Smartphone
10 24 (1.06%) CMDB
11 17 (0.75%) PDA
12 15 (0.66%) Hedge funds
12 15 (0.66%) Mathematics
13 13 (0.57%) EPoS
14 12 (0.53%) Enterprise Software
15 10 (0.44%) FMCG
15 10 (0.44%) Life Science
16 9 (0.40%) Handset
16 9 (0.40%) Mobile Computing
Operating Systems
1 1317 (57.97%) Windows
2 729 (32.09%) Windows 7
3 419 (18.44%) Windows XP
4 200 (8.80%) Windows Server 2008
5 157 (6.91%) Windows 8
6 151 (6.65%) Windows Server 2003
7 66 (2.90%) Windows Server 2012
8 61 (2.68%) Windows Vista
9 54 (2.38%) Linux
10 51 (2.24%) UNIX
11 38 (1.67%) Mac OS X
12 35 (1.54%) Android
13 23 (1.01%) Apple iOS
14 16 (0.70%) Mac OS
15 10 (0.44%) Windows 2000
16 9 (0.40%) Windows 2000 Server
17 6 (0.26%) Solaris
17 6 (0.26%) Windows Mobile
18 5 (0.22%) Windows Phone
19 3 (0.13%) CentOS
Processes & Methodologies
1 1289 (56.73%) ITIL
2 352 (15.49%) Service Management
3 286 (12.59%) Incident Management
4 250 (11.00%) Service Delivery
5 139 (6.12%) Problem Management
6 115 (5.06%) ITSM
7 93 (4.09%) Change Management
8 85 (3.74%) ITIL V3
9 71 (3.13%) Document Management
10 53 (2.33%) CRM
11 52 (2.29%) Asset Management
12 49 (2.16%) Project Management
13 47 (2.07%) Time Management
14 44 (1.94%) Kalman Filter
15 43 (1.89%) Continuous Improvement
16 36 (1.58%) Coaching
17 35 (1.54%) PRINCE2
18 34 (1.50%) Mentoring
19 31 (1.36%) E-Commerce
19 31 (1.36%) Configuration Management
Programming Languages
1 99 (4.36%) SQL
2 39 (1.72%) C
3 13 (0.57%) PowerShell
3 13 (0.57%) Java
4 11 (0.48%) JavaScript
5 6 (0.26%) VBA
6 5 (0.22%) T-SQL
7 4 (0.18%) PL/SQL
8 3 (0.13%) VB
9 2 (0.088%) Shell Script
9 2 (0.088%) PHP
10 1 (0.044%) R
10 1 (0.044%) C#
Qualifications
1 235 (10.34%) Microsoft Certification
2 203 (8.93%) MCP
3 158 (6.95%) Degree
4 153 (6.73%) ITIL Certification
5 101 (4.45%) Cisco Certification
6 98 (4.31%) MCSE
7 97 (4.27%) Security Cleared
8 91 (4.01%) CCNA
9 87 (3.83%) ITIL Foundation Certificate
10 74 (3.26%) MCSA
10 74 (3.26%) SC Cleared
11 62 (2.73%) A+ Certification
12 54 (2.38%) MCITP
13 47 (2.07%) MCDST
14 45 (1.98%) VCP4
15 35 (1.54%) MOS
16 21 (0.92%) MCTS
17 14 (0.62%) HND
18 9 (0.40%) DV Cleared
18 9 (0.40%) Citrix Certification
Quality Assurance & Compliance
1 594 (26.14%) SLA
2 15 (0.66%) ISO 9001
3 9 (0.40%) ISO/IEC 27001
3 9 (0.40%) PCI DSS
4 7 (0.31%) QA
5 2 (0.088%) EMIR
5 2 (0.088%) MiFID
6 1 (0.044%) Sarbanes-Oxley
System Software
1 1089 (47.93%) Active Directory
2 127 (5.59%) VMware Infrastructure
3 96 (4.23%) XenApp
4 48 (2.11%) Hyper-V
5 39 (1.72%) Terminal Services
6 35 (1.54%) XenDesktop
7 26 (1.14%) Citrix Presentation Server
8 14 (0.62%) XenServer
9 11 (0.48%) vSphere
10 7 (0.31%) Xen
10 7 (0.31%) NFS
11 3 (0.13%) Novell eDirectory
12 2 (0.088%) Terminal Server
12 2 (0.088%) VMware ESXi
12 2 (0.088%) UAG
12 2 (0.088%) Forefront TMG
13 1 (0.044%) Microsoft Virtual Server
13 1 (0.044%) MetaFrame
13 1 (0.044%) Microsoft App-V
13 1 (0.044%) VMware ESX
Systems Management
1 102 (4.49%) SCCM
2 45 (1.98%) Norton AntiVirus
3 43 (1.89%) Backup Exec
4 31 (1.36%) Systems Management Server (SMS)
5 25 (1.10%) OpenView
6 14 (0.62%) SCOM
7 11 (0.48%) DameWare
8 7 (0.31%) McAfee ePO
9 3 (0.13%) WSUS
9 3 (0.13%) ServiceCenter
9 3 (0.13%) Unicenter
9 3 (0.13%) Tivoli
9 3 (0.13%) Tivoli Storage Manager
9 3 (0.13%) MOM
9 3 (0.13%) ZENworks
9 3 (0.13%) NetBackup
10 2 (0.088%) ITRS Geneos
10 2 (0.088%) Symantec Enterprise Vault
10 2 (0.088%) Graphite
10 2 (0.088%) CiscoWorks
Vendors
1 1081 (47.58%) Microsoft
2 392 (17.25%) Citrix
3 155 (6.82%) VMware
4 154 (6.78%) Cisco
5 121 (5.33%) HP
6 77 (3.39%) Remedy
7 76 (3.35%) Symantec
8 64 (2.82%) Lotus
9 54 (2.38%) Apple
10 49 (2.16%) Bloomberg
11 46 (2.02%) Reuters
12 43 (1.89%) ServiceNow
13 34 (1.50%) Avaya
14 33 (1.45%) Dell
15 28 (1.23%) McAfee
16 27 (1.19%) Veeam
17 21 (0.92%) Interwoven
18 20 (0.88%) Oracle
18 20 (0.88%) CheckPoint
19 19 (0.84%) Juniper
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 59 minutes ago
London
Marcus Donald People
Salary: £20000 - £25000 per annum
Posted: 1 hour ago
Milton Keynes, Buckinghamshire
Santander
Posted: 2 hours ago
North London
Roc Search
Salary: £25000 - £35000 per annum + + benefits
Posted: 2 hours ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 2 hours ago
Altrincham, Cheshire
TEKsystems
Salary: £16000 - £22000 per annum + Benefits
Posted: 17 hours ago
South West London
LA International
Salary: £20000 - £23000 per annum + benefits
Posted: 18 hours ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 - £18000 per annum + Benefits
Posted: 19 hours ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 19 hours ago
London
Picture More Ltd
Salary: benefits
Posted: 20 hours ago
City, London
Ashdown IT
Salary: £30000 per annum
Posted: 20 hours ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 21 hours ago
Hatfield, Hertfordshire
JM
Salary: £20000 - £28000 per annum + Benefits
Posted: 22 hours ago
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: 22 hours ago
South East London
RS Innovations
Salary: From £28,000 to £35,000 per annum 25 days holidays Pension/ /Life Insu
Posted: 22 hours ago
City, London
Connectus
Salary: £25000 per annum
Posted: 23 hours ago
Cornwall
Harvey Nash plc
Salary: £18000 - £21000 per annum + plus benefits
Posted: Yesterday
Leicester, Leicestershire
Experis Ltd
Salary: £24600.00 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £33k - 36k per year
Posted: Yesterday
Crewe, Cheshire
Spring Technology
Salary: £18000.00 - £22000.00 per annum
Posted: Yesterday