The statistics below represent IT jobs advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Analyst
Rank 228 253 230
Rank change year-on-year
+25 -23
Permanent jobs requiring a Service Analyst 1399 1358 1521
As % of all permanent IT jobs located in the UK 1.43% 1.24% 1.32%
As % of the Job Titles category 1.48% 1.28% 1.36%
Number of salaries quoted 1188 1170 1281
Median salary £28,000 £27,500 £26,125
Median salary % change year-on-year
+1.81% +5.26%
90% offered a salary of more than £20,000 £19,000 £19,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London median salary £24,000 £24,265 £23,964
% change year-on-year
-1.09% +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94249 105728 111501
As % of all permanent IT jobs located in the UK 96.37% 96.20% 96.42%
Number of salaries quoted 79336 87614 89975
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 24 August 2016 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 1298 £28,000 +1.81% 117
London +24 520 £32,500 -7.14% 39
South East +22 271 £24,500 -2.00% 23
Yorkshire +51 133 £22,000 -2.22% 13
East of England +57 107 £25,000 - 6
West Yorkshire +35 85 £23,000 +4.54% 9
City of London +49 82 £33,500 - 12
Surrey +43 76 £26,000 +14.28% 3
West Midlands +33 76 £22,985 +6.90% 13
South West -21 70 £28,000 +16.66% 8
East Midlands +12 66 £24,500 +0.96% 6
Leeds +38 60 £23,000 +4.54% 7
North West -45 48 £25,000 +7.52% 8
Berkshire +20 44 £40,000 +50.94% 4
Buckinghamshire +1 43 £22,500 -10.00% 4
Hampshire -10 41 £21,250 +2.40% 8
Bristol +43 37 £30,000 +37.93% 2
Hertfordshire +42 36 £21,500 -38.57% 1
Southampton +1 32 £21,000 +10.52% 3
North Yorkshire +33 31 £17,500 -28.57% 2
Wales +4 30 £21,250 -39.28% 1
Northamptonshire +19 28 £24,500 +16.66% 2
Nottinghamshire +18 26 £24,500 -25.85% 2
South Wales +18 26 £22,500 -35.71% 1
Manchester -33 25 £25,000 - 4
Nottingham +24 24 £24,500 -25.85% 1
West Sussex 0 24 £27,750 +15.62% 2
Birmingham -10 24 £22,985 -0.06% 6
Northampton +19 23 £25,000 +19.04% 1
Kent +20 21 £39,000 +39.28%

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 August 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Analyst in the job title.

1 1454 (51.23%) Windows
2 1221 (43.02%) ITIL
3 1155 (40.70%) Active Directory
4 987 (34.78%) Microsoft
5 966 (34.04%) MS Office
6 908 (31.99%) Finance
7 774 (27.27%) MS Excel
8 771 (27.17%) Windows 7
9 618 (21.78%) SLA
10 487 (17.16%) Service Management
11 475 (16.74%) Citrix
12 338 (11.91%) MS Exchange
13 316 (11.13%) Windows Server
14 281 (9.90%) Incident Management
15 278 (9.80%) Microsoft Certification
16 269 (9.48%) Cisco
17 264 (9.30%) Analytical Skills
18 248 (8.74%) SQL
19 231 (8.14%) Service Delivery
20 228 (8.03%) Law
21 222 (7.82%) Banking
21 222 (7.82%) Windows 8
22 221 (7.79%) Legal
23 212 (7.47%) Degree
24 206 (7.26%) VPN
25 196 (6.91%) Change Management
26 195 (6.87%) Agile Software Development
27 190 (6.69%) VMware
28 178 (6.27%) Office 365
29 164 (5.78%) Windows XP

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 338 (11.91%) MS Exchange
2 124 (4.37%) Exchange Server 2010
3 112 (3.95%) Blackberry Enterprise Server
4 98 (3.45%) SharePoint
5 68 (2.40%) Exchange Server 2007
6 53 (1.87%) Exchange Server 2013
6 53 (1.87%) Skype for Business
7 49 (1.73%) Exchange Server 2003
8 26 (0.92%) IBM Notes
9 24 (0.85%) IIS
10 12 (0.42%) Confluence
11 7 (0.25%) Exchange Server 2000
12 5 (0.18%) SAS
12 5 (0.18%) SharePoint 2013
13 4 (0.14%) Apache
13 4 (0.14%) Office Communications Server
13 4 (0.14%) SugarCRM
13 4 (0.14%) WebSphere
14 3 (0.11%) Exchange Server 5.5
14 3 (0.11%) JBoss
Applications
1 966 (34.04%) MS Office
2 774 (27.27%) MS Excel
3 130 (4.58%) MS PowerPoint
4 44 (1.55%) MS Visio
5 8 (0.28%) Adobe Creative Suite
6 6 (0.21%) MS Project
7 5 (0.18%) Acrobat
7 5 (0.18%) Spreadsheet
8 1 (0.035%) InfoPath
8 1 (0.035%) SPSS
Business Applications
1 23 (0.81%) Salesforce.com CRM
2 15 (0.53%) Remedy ITSM
3 14 (0.49%) SAP Oil and Gas
4 8 (0.28%) assyst
4 8 (0.28%) Dynamics CRM
5 6 (0.21%) FastStats
6 5 (0.18%) Eikon
6 5 (0.18%) Unica
7 4 (0.14%) SystmOne
8 3 (0.11%) thinkFolio
9 2 (0.070%) Eloqua
9 2 (0.070%) Lorenzo
9 2 (0.070%) MetaTrader
9 2 (0.070%) Oracle ERP
9 2 (0.070%) SAP ERP
9 2 (0.070%) SAP SM
10 1 (0.035%) Dynamics NAV
10 1 (0.035%) Maximo
10 1 (0.035%) SunGard AvantGard
10 1 (0.035%) Visualfiles
Cloud Services
1 178 (6.27%) Office 365
2 59 (2.08%) Mimecast
3 30 (1.06%) Microsoft Azure
4 16 (0.56%) SaaS
5 8 (0.28%) Amazon AWS
6 4 (0.14%) Google Apps
7 1 (0.035%) Adobe Creative Cloud
7 1 (0.035%) Amazon EC2
7 1 (0.035%) Amazon S3
Communications & Networking
1 206 (7.26%) VPN
2 136 (4.79%) TCP/IP
3 126 (4.44%) LAN
4 122 (4.30%) DNS
5 118 (4.16%) WAN
6 109 (3.84%) VoIP
7 91 (3.21%) DHCP
8 79 (2.78%) Firewall
9 72 (2.54%) Internet
10 31 (1.09%) Remote Desktop
11 27 (0.95%) Wireless
12 22 (0.78%) SAN
13 20 (0.70%) IP Telephony
14 19 (0.67%) Intranet
15 18 (0.63%) SSL
16 17 (0.60%) PBX
17 14 (0.49%) Cisco IOS
18 12 (0.42%) Broadband
18 12 (0.42%) Ethernet
19 10 (0.35%) ADSL
Database & Business Intelligence
1 109 (3.84%) SQL Server
2 19 (0.67%) Oracle Database
3 17 (0.60%) BusinessObjects
3 17 (0.60%) Data Warehouse
4 16 (0.56%) QlikView
5 15 (0.53%) Relational Database
6 11 (0.39%) SQL Server Reporting Services
7 10 (0.35%) Crystal Reports
7 10 (0.35%) MS Access
8 8 (0.28%) Oracle Reports
9 7 (0.25%) Big Data
10 6 (0.21%) SQL Server 2008
11 5 (0.18%) Data Mining
11 5 (0.18%) Oracle BI EE
11 5 (0.18%) SAP BI
11 5 (0.18%) SQL Server Integration Services
12 4 (0.14%) MySQL
13 3 (0.11%) SQL Server Analysis Services
13 3 (0.11%) SQLPlus
14 2 (0.070%) SQL Server 2005
Development Applications
1 60 (2.11%) JIRA
2 23 (0.81%) HP UFT
3 21 (0.74%) Selenium
4 10 (0.35%) LoadRunner
5 8 (0.28%) JMeter
5 8 (0.28%) SoapUI
5 8 (0.28%) SQL Server Management Studio (SSMS)
6 7 (0.25%) ClearQuest
7 6 (0.21%) AppScan
8 5 (0.18%) JUnit
8 5 (0.18%) NUnit
8 5 (0.18%) TestNG
9 3 (0.11%) Bugzilla
9 3 (0.11%) Team Foundation Server
9 3 (0.11%) WebDriver
10 2 (0.070%) MSTest
10 2 (0.070%) Visual Studio
11 1 (0.035%) Cucumber
11 1 (0.035%) Hudson
11 1 (0.035%) Rhino Mocks
General
1 908 (31.99%) Finance
2 228 (8.03%) Law
3 222 (7.82%) Banking
4 221 (7.79%) Legal
5 83 (2.92%) Telecoms
6 69 (2.43%) Retail
7 64 (2.26%) International Banking
8 62 (2.18%) Marketing
9 33 (1.16%) Manufacturing
10 32 (1.13%) German Language
11 26 (0.92%) French Language
12 25 (0.88%) Financial Institution
13 24 (0.85%) Back Office
14 23 (0.81%) Investment Banking
15 21 (0.74%) Advertising
16 20 (0.70%) Front Office
17 15 (0.53%) Electronics
17 15 (0.53%) Italian Language
18 14 (0.49%) Billing
19 10 (0.35%) Welsh Language
Libraries, Frameworks & Software Standards
1 45 (1.59%) .NET
2 33 (1.16%) Web Services
3 24 (0.85%) XML
4 23 (0.81%) HTML
5 17 (0.60%) ASP.NET
6 14 (0.49%) WAP
7 12 (0.42%) jQuery
8 11 (0.39%) CSS
9 10 (0.35%) Middleware
10 8 (0.28%) FIX Protocol
11 7 (0.25%) XSL
12 6 (0.21%) SOAP
13 5 (0.18%) COM
14 3 (0.11%) EDI
15 1 (0.035%) .NET Framework
15 1 (0.035%) ActiveMQ
15 1 (0.035%) Java EE
15 1 (0.035%) SAP XI
15 1 (0.035%) Software Packaging
15 1 (0.035%) XMPP
Miscellaneous
1 264 (9.30%) Analytical Skills
2 156 (5.50%) Blackberry
3 99 (3.49%) Management Information System
4 68 (2.40%) iPhone
5 56 (1.97%) iPad
6 48 (1.69%) Data Centre
7 41 (1.44%) Computer Science
8 40 (1.41%) Mathematics
9 36 (1.27%) Smartphone
9 36 (1.27%) Video Conferencing
10 29 (1.02%) Driving Licence
11 28 (0.99%) Fintech
12 20 (0.70%) Statistics
12 20 (0.70%) Virtual Team
13 19 (0.67%) Foreign Exchange (FX)
14 17 (0.60%) Derivative
14 17 (0.60%) Enterprise Software
15 14 (0.49%) Data Protection Act
15 14 (0.49%) Equities
15 14 (0.49%) RSA SecurID
Operating Systems
1 1454 (51.23%) Windows
2 771 (27.17%) Windows 7
3 316 (11.13%) Windows Server
4 222 (7.82%) Windows 8
5 164 (5.78%) Windows XP
6 163 (5.74%) Windows Server 2008
7 126 (4.44%) Windows Server 2003
8 122 (4.30%) Windows 10
9 108 (3.81%) Windows Server 2012
10 78 (2.75%) Linux
11 72 (2.54%) Unix
12 66 (2.33%) Android
13 45 (1.59%) Mac OS X
14 39 (1.37%) Windows Vista
15 23 (0.81%) Apple iOS
16 18 (0.63%) Mac OS
17 12 (0.42%) Windows 2000 Server
18 8 (0.28%) Windows NT
19 7 (0.25%) Windows 2000
20 6 (0.21%) Windows Mobile
Processes & Methodologies
1 1221 (43.02%) ITIL
2 487 (17.16%) Service Management
3 281 (9.90%) Incident Management
4 231 (8.14%) Service Delivery
5 196 (6.91%) Change Management
6 195 (6.87%) Agile Software Development
7 162 (5.71%) Business Analysis
8 143 (5.04%) Problem Management
9 132 (4.65%) Ticket Management
10 129 (4.55%) ITIL V3
11 127 (4.47%) ITSM
12 117 (4.12%) Time Management
13 116 (4.09%) Stakeholder Management
14 112 (3.95%) Root Cause Analysis
15 103 (3.63%) Document Management
16 98 (3.45%) Project Management
17 82 (2.89%) Risk Management
18 80 (2.82%) CRM
19 75 (2.64%) Case Management
20 74 (2.61%) User Acceptance Testing
Programming Languages
1 248 (8.74%) SQL
2 62 (2.18%) C
3 38 (1.34%) Java
4 35 (1.23%) C#
5 24 (0.85%) VB
6 21 (0.74%) PowerShell
7 17 (0.60%) T-SQL
8 15 (0.53%) VBA
9 11 (0.39%) JavaScript
10 10 (0.35%) C++
11 8 (0.28%) PL/SQL
11 8 (0.28%) Shell Script
12 6 (0.21%) VBScript
13 5 (0.18%) Python
14 4 (0.14%) Lua
15 3 (0.11%) Bash Shell
15 3 (0.11%) Perl
15 3 (0.11%) XPath
16 2 (0.070%) PHP
16 2 (0.070%) RPG
Qualifications
1 278 (9.80%) Microsoft Certification
2 212 (7.47%) Degree
3 163 (5.74%) MCSE
4 157 (5.53%) ITIL Certification
5 127 (4.47%) Cisco Certification
6 126 (4.44%) MCP
7 121 (4.26%) CCNA
8 103 (3.63%) MCSA
9 96 (3.38%) Security Cleared
10 78 (2.75%) MCITP
11 59 (2.08%) SC Cleared
12 53 (1.87%) ISEB
13 50 (1.76%) A+ Certification
14 32 (1.13%) MCDST
15 30 (1.06%) ISTQB
16 25 (0.88%) MOS
17 24 (0.85%) ITIL Foundation Certificate
17 24 (0.85%) Network+ Certification
18 21 (0.74%) MCTS
19 17 (0.60%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 618 (21.78%) SLA
2 55 (1.94%) QA
3 28 (0.99%) Sarbanes-Oxley
4 26 (0.92%) Data Quality
5 17 (0.60%) ISO 9001
6 15 (0.53%) ISO/IEC 27001
7 8 (0.28%) MiFID
8 7 (0.25%) ISO/IEC 17799
8 7 (0.25%) ISO19770
9 6 (0.21%) PCI DSS
10 5 (0.18%) COBIT
11 4 (0.14%) SSAE 16
12 3 (0.11%) ISO 9000
12 3 (0.11%) SEPA
13 2 (0.070%) FATCA
14 1 (0.035%) Dodd-Frank
14 1 (0.035%) EMIR
14 1 (0.035%) HL7
14 1 (0.035%) ISO/IEC 20000
14 1 (0.035%) ISO27002
System Software
1 1155 (40.70%) Active Directory
2 116 (4.09%) VMware Infrastructure
3 57 (2.01%) XenApp
4 48 (1.69%) Hyper-V
5 38 (1.34%) XenDesktop
6 9 (0.32%) Virtual Machines
6 9 (0.32%) vSphere
7 6 (0.21%) Citrix Presentation Server
8 5 (0.18%) IMail Server
9 4 (0.14%) BitLocker
9 4 (0.14%) Firmware
9 4 (0.14%) Terminal Services
9 4 (0.14%) UAG
9 4 (0.14%) Virtual Desktop
9 4 (0.14%) VMware ESXi
10 3 (0.11%) Terminal Server
10 3 (0.11%) Virtual Servers
11 2 (0.070%) Microsoft Virtual Server
11 2 (0.070%) VMware ESX
12 1 (0.035%) VMware Server
Systems Management
1 106 (3.74%) SCCM
2 24 (0.85%) Backup Exec
2 24 (0.85%) SCOM
3 14 (0.49%) HP Quality Center
4 13 (0.46%) NetBackup
5 12 (0.42%) AirWatch
6 10 (0.35%) Norton AntiVirus
7 7 (0.25%) HP Data Protector
7 7 (0.25%) Nagios
7 7 (0.25%) WSUS
8 6 (0.21%) Cisco CUCM
8 6 (0.21%) DameWare
9 5 (0.18%) Casper Suite
9 5 (0.18%) Microsoft Intune
9 5 (0.18%) Nessus
10 4 (0.14%) HP Fortify
10 4 (0.14%) Iperf
10 4 (0.14%) RSA Archer
11 3 (0.11%) CA Spectrum
11 3 (0.11%) Symantec Endpoint Protection
Vendors
1 987 (34.78%) Microsoft
2 475 (16.74%) Citrix
3 269 (9.48%) Cisco
4 190 (6.69%) VMware
5 91 (3.21%) HP
6 82 (2.89%) Mitel
7 79 (2.78%) ServiceNow
8 74 (2.61%) Apple
9 72 (2.54%) Remedy
10 68 (2.40%) Oracle
11 62 (2.18%) iManage
12 46 (1.62%) Dell
13 42 (1.48%) SAP
14 35 (1.23%) Avaya
15 31 (1.09%) Salesforce.com
15 31 (1.09%) Symantec
16 30 (1.06%) Bloomberg
17 29 (1.02%) Adobe
18 28 (0.99%) LANDesk
19 26 (0.92%) MobileIron
Jersey, Channel Isles
Hays Finance Technology
Salary: £20000.00 - £28000.00 per annum + pension + healthcare + bonus
Posted: 7 hours ago
South West London
MI5
Salary: From £29,095 to £31,454 per annum
Posted: 12 hours ago
London
onezeero.
Salary: £24000 - £25000 per annum
Posted: 9 hours ago
York, North Yorkshire
Douglas-Scott
Salary: £15000 - £19000 per annum + Good Package
Posted: 12 hours ago
London
Douglas-Scott
Salary: £32000 - £37000 per annum + Good Package
Posted: 6 hours ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £23000 per annum
Posted: 14 hours ago
Coventry, West Midlands (County)
Robert Walters
Salary: £20000 - £25000 per annum
Posted: Yesterday
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
City, London
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + Bonus + Training & Development
Posted: 6 hours ago
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £18,000 to £24,000 per annum Plus benefits
Posted: Yesterday
Shoreham-By-Sea, West Sussex
Focus Select Ltd
Salary: From £20,000 to £25,000 per annum + Pension + Holiday + Training
Posted: 12 hours ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + 23 days annual leave, bonus
Posted: 11 hours ago
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Pension & Benefits
Posted: Yesterday
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Bonus Plus Benefits
Posted: 13 hours ago
Epsom, Surrey
Ashdown IT
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Slough, Berkshire
Spencer Rose
Salary: From £28,000 to £30,000 per annum
Posted: 15 hours ago
London
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 20-25k
Posted: 2 days ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £18000 - £20000 per annum + benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Redrock Consulting Ltd
Salary: £30000 - £50000 per annum + Excellent Benefits
Posted: 12 hours ago
London
Information Technology Services
Salary: £27 - 30 per year
Posted: Yesterday
London
Plan-net
Salary: Competitive rate
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £23,000 per annum
Posted: Yesterday
London
Explore Recruitment Solutions
Salary: £55000 - £75000 per annum
Posted: 4 hours ago
Leeds, West Yorkshire
TEKsystems
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15,000 - £25,000 DOE
Posted: 2 days ago
South West London
Araya Partners Ltd
Salary: From £30,000 to £30,000 per annum Salary is up to 30k base + bonus + b
Posted: 2 days ago
London
Austin Fraser
Salary: £25000 - £27000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Experis Ltd
Salary: £Competitive + benefits
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: Yesterday