The statistics below represent IT jobs advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 223 247 269
Rank change year-on-year
+24 +22
Permanent jobs requiring a Service Analyst 1538 1487 1366
As % of all permanent IT jobs located in the UK 1.50% 1.35% 1.14%
As % of the Job Titles category 1.56% 1.40% 1.19%
Number of salaries quoted 1305 1241 1209
Median salary £27,500 £27,000 £27,500
Median salary % change year-on-year
+1.85% -1.81%
90% offered a salary of more than £19,500 £20,000 £19,000
10% offered a salary of more than £49,000 £52,500 £55,000
UK excluding London median salary £25,000 £23,600 £23,000
% change year-on-year
+5.93% +2.60%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98711 106520 115260
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.45%
Number of salaries quoted 82990 86917 93519
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 5 May 2016 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 1451 £27,500 +1.85% 141
London +31 603 £30,500 -7.57% 50
South East +16 327 £25,250 +6.99% 30
Yorkshire +11 118 £22,500 -2.17% 14
West Midlands +47 112 £26,000 +20.93% 10
City of London +20 92 £32,375 -3.35% 13
North West +23 88 £24,000 +4.34% 12
West Yorkshire +19 81 £23,500 +2.17% 13
Surrey -9 76 £26,000 +10.63% 3
Berkshire +28 71 £42,500 +88.88% 5
East of England -39 66 £24,750 -8.33% 7
East Midlands +8 61 £22,000 -4.34% 6
Birmingham +28 56 £26,000 +20.93% 3
South West -25 53 £22,500 - 12
Hampshire -9 50 £21,000 -4.54% 8
Manchester +4 48 £23,000 -23.33% 1
Leeds -6 47 £24,500 +8.88% 6
Buckinghamshire +9 37 £21,500 -7.52% 5
Kent +15 32 £28,750 +15.00% 2
Leicestershire +14 32 £30,000 +33.33% 1
Nottinghamshire +25 31 £22,500 -33.33% 2
Nottingham +30 29 £25,000 -28.57% 2
Derbyshire +19 28 £25,000 +31.57% 3
Leicester +27 27 £32,500 +38.99%
Milton Keynes +13 27 £20,882 -7.19% 5
Cheshire +25 26 £23,000 +15.00% 6
Derby +19 26 £32,500 +109.67% 3
Southampton -9 26 £19,000 -2.56% 3
Kegworth +1 25 - -
North East +26 22 £27,500 -3.50%

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 5 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Analyst in the job title.

1 1410 (47.96%) Windows
2 1172 (39.86%) ITIL
3 1085 (36.90%) Active Directory
4 1045 (35.54%) Finance
5 1034 (35.17%) Microsoft
6 954 (32.45%) MS Office
7 807 (27.45%) MS Excel
8 698 (23.74%) Windows 7
9 602 (20.48%) SLA
10 450 (15.31%) Service Management
11 435 (14.80%) Citrix
12 342 (11.63%) MS Exchange
13 337 (11.46%) Analytical Skills
14 314 (10.68%) Windows Server
15 297 (10.10%) Incident Management
16 269 (9.15%) SQL
17 255 (8.67%) Microsoft Certification
18 251 (8.54%) Banking
19 248 (8.44%) Service Delivery
20 244 (8.30%) Degree
21 233 (7.93%) Blackberry
22 230 (7.82%) Cisco
23 227 (7.72%) Law
24 224 (7.62%) Windows 8
25 209 (7.11%) VMware
26 206 (7.01%) Legal
27 191 (6.50%) Windows Server 2008
28 189 (6.43%) Business Analysis
29 186 (6.33%) Change Management
30 180 (6.12%) VPN

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 342 (11.63%) MS Exchange
2 158 (5.37%) Exchange Server 2010
3 124 (4.22%) Blackberry Enterprise Server
4 116 (3.95%) SharePoint
5 75 (2.55%) Exchange Server 2007
6 53 (1.80%) Exchange Server 2013
7 44 (1.50%) Skype for Business
8 36 (1.22%) Exchange Server 2003
9 22 (0.75%) Office Communications Server
10 21 (0.71%) IBM Notes
11 18 (0.61%) IIS
12 14 (0.48%) SAS
13 10 (0.34%) MS Project Server
13 10 (0.34%) SharePoint Server
13 10 (0.34%) WebLogic
13 10 (0.34%) WebSphere
14 9 (0.31%) JBoss
15 7 (0.24%) BizTalk Server
15 7 (0.24%) Exchange Server 2000
15 7 (0.24%) SharePoint 2013
Applications
1 954 (32.45%) MS Office
2 807 (27.45%) MS Excel
3 120 (4.08%) MS PowerPoint
4 37 (1.26%) MS Visio
5 19 (0.65%) MS Project
6 9 (0.31%) Adobe Creative Suite
7 6 (0.20%) Spreadsheet
8 5 (0.17%) Acrobat
Business Applications
1 34 (1.16%) Dynamics CRM
2 21 (0.71%) Salesforce.com CRM
3 11 (0.37%) assyst
4 10 (0.34%) Remedy ITSM
4 10 (0.34%) thinkFolio
5 8 (0.27%) Summit
6 5 (0.17%) Unica
7 4 (0.14%) FastStats
7 4 (0.14%) Sage 50
8 3 (0.10%) Bankmaster
8 3 (0.10%) Finacle
8 3 (0.10%) Oracle Payroll
8 3 (0.10%) SAP Oil and Gas
8 3 (0.10%) SAP SM
8 3 (0.10%) Temenos T24
9 2 (0.068%) Algo Collateral
9 2 (0.068%) Dynamics NAV
9 2 (0.068%) Markit EDM
9 2 (0.068%) Oracle Applications
9 2 (0.068%) Tesseract
Cloud Services
1 140 (4.76%) Office 365
2 45 (1.53%) Mimecast
3 26 (0.88%) SaaS
4 20 (0.68%) Microsoft Azure
5 11 (0.37%) Amazon AWS
6 4 (0.14%) Cloud Computing
6 4 (0.14%) Google Apps
7 3 (0.10%) Amazon EC2
7 3 (0.10%) Amazon S3
7 3 (0.10%) Dropbox
Communications & Networking
1 180 (6.12%) VPN
2 129 (4.39%) TCP/IP
3 114 (3.88%) LAN
4 108 (3.67%) WAN
5 107 (3.64%) Firewall
6 104 (3.54%) Internet
7 90 (3.06%) DNS
8 86 (2.93%) VoIP
9 59 (2.01%) DHCP
10 40 (1.36%) Intranet
11 38 (1.29%) IP Telephony
12 37 (1.26%) Remote Desktop
13 31 (1.05%) Wireless
14 26 (0.88%) Wi-Fi
15 24 (0.82%) PBX
16 20 (0.68%) SSL
17 13 (0.44%) Cisco IOS
18 12 (0.41%) ADSL
18 12 (0.41%) BGP
18 12 (0.41%) OSPF
Database & Business Intelligence
1 134 (4.56%) SQL Server
2 29 (0.99%) SQL Server Integration Services
3 28 (0.95%) Data Warehouse
3 28 (0.95%) SQL Server 2008
4 25 (0.85%) SQL Server Reporting Services
5 24 (0.82%) SQL Server 2005
6 21 (0.71%) Data Mining
7 20 (0.68%) Relational Database
8 16 (0.54%) Crystal Reports
9 14 (0.48%) BusinessObjects
10 13 (0.44%) SQL Server Analysis Services
11 10 (0.34%) IDOL
11 10 (0.34%) MS Access
11 10 (0.34%) Oracle Database
12 8 (0.27%) Oracle BI EE
12 8 (0.27%) SQL Server 2012
13 7 (0.24%) QlikView
14 6 (0.20%) SAP BI
15 5 (0.17%) MySQL
15 5 (0.17%) Oracle Reports
Development Applications
1 34 (1.16%) HP UFT
2 28 (0.95%) JIRA
3 11 (0.37%) Team Foundation Server
4 10 (0.34%) Selenium
5 9 (0.31%) SoapUI
6 7 (0.24%) MSTest
6 7 (0.24%) Toad
7 6 (0.20%) LoadRunner
8 5 (0.17%) JMeter
8 5 (0.17%) MSI
9 4 (0.14%) ClearQuest
9 4 (0.14%) JUnit
9 4 (0.14%) NUnit
9 4 (0.14%) TestDirector
9 4 (0.14%) TestNG
10 3 (0.10%) Visual Studio
11 2 (0.068%) Cucumber
11 2 (0.068%) QARun
11 2 (0.068%) SQL Server Management Studio (SSMS)
11 2 (0.068%) WinRunner
General
1 1045 (35.54%) Finance
2 251 (8.54%) Banking
3 227 (7.72%) Law
4 206 (7.01%) Legal
5 101 (3.44%) Retail
6 84 (2.86%) Telecoms
7 58 (1.97%) Back Office
8 57 (1.94%) Investment Banking
9 47 (1.60%) International Banking
10 40 (1.36%) Financial Institution
11 38 (1.29%) Marketing
12 37 (1.26%) Advertising
13 28 (0.95%) German Language
14 23 (0.78%) Billing
14 23 (0.78%) Front Office
14 23 (0.78%) Manufacturing
15 22 (0.75%) Welsh Language
16 19 (0.65%) French Language
17 13 (0.44%) Publishing
18 11 (0.37%) Retail Banking
Libraries, Frameworks & Software Standards
1 55 (1.87%) Web Services
2 37 (1.26%) .NET
3 31 (1.05%) XML
4 22 (0.75%) HTML
5 12 (0.41%) FIX Protocol
6 10 (0.34%) CSS
7 9 (0.31%) WAP
8 8 (0.27%) Middleware
9 6 (0.20%) ASP.NET
9 6 (0.20%) SOAP
10 5 (0.17%) COM
11 4 (0.14%) REST
12 3 (0.10%) .NET Framework
13 2 (0.068%) DHTML
13 2 (0.068%) XSL
14 1 (0.034%) J2EE
14 1 (0.034%) Java EE
14 1 (0.034%) Software Packaging
14 1 (0.034%) Spring MVC
14 1 (0.034%) XML Schema
Miscellaneous
1 337 (11.46%) Analytical Skills
2 233 (7.93%) Blackberry
3 156 (5.31%) Management Information System
4 69 (2.35%) iPhone
5 66 (2.24%) Video Conferencing
6 46 (1.56%) Data Centre
7 44 (1.50%) iPad
8 40 (1.36%) Computer Science
9 33 (1.12%) Mathematics
10 32 (1.09%) Driving Licence
10 32 (1.09%) Mobile App
10 32 (1.09%) Statistics
11 27 (0.92%) Fat Client
11 27 (0.92%) RSA SecurID
11 27 (0.92%) Thin Client
12 26 (0.88%) NHS
13 25 (0.85%) Hedge funds
14 24 (0.82%) Derivative
15 21 (0.71%) User Experience
16 18 (0.61%) AS400
Operating Systems
1 1410 (47.96%) Windows
2 698 (23.74%) Windows 7
3 314 (10.68%) Windows Server
4 224 (7.62%) Windows 8
5 191 (6.50%) Windows Server 2008
6 171 (5.82%) Windows XP
7 132 (4.49%) Windows Server 2003
8 104 (3.54%) Windows Server 2012
9 69 (2.35%) Unix
10 66 (2.24%) Windows 10
11 56 (1.90%) Linux
12 45 (1.53%) Android
13 31 (1.05%) Mac OS X
14 26 (0.88%) Windows Vista
15 19 (0.65%) Apple iOS
16 11 (0.37%) Solaris
16 11 (0.37%) Windows 2000 Server
17 8 (0.27%) VMS
18 7 (0.24%) Mac OS
19 6 (0.20%) MVS
Processes & Methodologies
1 1172 (39.86%) ITIL
2 450 (15.31%) Service Management
3 297 (10.10%) Incident Management
4 248 (8.44%) Service Delivery
5 189 (6.43%) Business Analysis
6 186 (6.33%) Change Management
7 168 (5.71%) Agile Software Development
8 145 (4.93%) Problem Management
9 137 (4.66%) ITSM
10 134 (4.56%) ITIL V3
11 127 (4.32%) Time Management
12 117 (3.98%) Ticket Management
13 113 (3.84%) CRM
14 107 (3.64%) Project Management
15 97 (3.30%) Document Management
16 91 (3.10%) Wealth Management
17 85 (2.89%) Data Analysis
18 79 (2.69%) Stakeholder Management
18 79 (2.69%) Use Case
19 78 (2.65%) Asset Management
Programming Languages
1 269 (9.15%) SQL
2 65 (2.21%) C
3 45 (1.53%) Java
4 26 (0.88%) C#
5 25 (0.85%) VBA
6 21 (0.71%) T-SQL
7 15 (0.51%) VB
8 14 (0.48%) PowerShell
9 11 (0.37%) PL/SQL
10 9 (0.31%) C++
11 8 (0.27%) Shell Script
11 8 (0.27%) VBScript
12 7 (0.24%) Python
13 6 (0.20%) RPG
14 5 (0.17%) JavaScript
15 4 (0.14%) Lua
15 4 (0.14%) Perl
16 3 (0.10%) Bash Shell
16 3 (0.10%) R
17 2 (0.068%) ANSI SQL
Qualifications
1 255 (8.67%) Microsoft Certification
2 244 (8.30%) Degree
3 143 (4.86%) MCP
4 137 (4.66%) ITIL Certification
5 103 (3.50%) MCSE
6 87 (2.96%) Security Cleared
7 82 (2.79%) Cisco Certification
8 81 (2.76%) ISEB
9 78 (2.65%) CCNA
10 69 (2.35%) A+ Certification
11 65 (2.21%) MCSA
11 65 (2.21%) SC Cleared
12 60 (2.04%) MCDST
13 59 (2.01%) ISTQB
14 42 (1.43%) ITIL Foundation Certificate
15 39 (1.33%) MCITP
16 31 (1.05%) MOS
17 30 (1.02%) ISTQB Foundation Certification
18 27 (0.92%) Network+ Certification
19 24 (0.82%) Citrix Certification
Quality Assurance & Compliance
1 602 (20.48%) SLA
2 78 (2.65%) QA
3 34 (1.16%) Data Quality
4 25 (0.85%) ISO/IEC 27001
5 22 (0.75%) ISO 9001
6 16 (0.54%) COBIT
7 14 (0.48%) EMIR
7 14 (0.48%) MiFID
8 13 (0.44%) Sarbanes-Oxley
9 9 (0.31%) Dodd-Frank
9 9 (0.31%) PCI DSS
10 5 (0.17%) ISO22301
11 4 (0.14%) SSAE 16
12 3 (0.10%) ISO 9000
12 3 (0.10%) ISO27002
12 3 (0.10%) SEPA
13 2 (0.068%) Basel II
13 2 (0.068%) FATCA
13 2 (0.068%) Solvency II
14 1 (0.034%) ISO/IEC 20000
System Software
1 1085 (36.90%) Active Directory
2 118 (4.01%) VMware Infrastructure
3 53 (1.80%) XenApp
4 31 (1.05%) Hyper-V
5 23 (0.78%) XenDesktop
6 15 (0.51%) vSphere
7 10 (0.34%) Terminal Services
8 8 (0.27%) Firmware
9 7 (0.24%) Citrix Presentation Server
9 7 (0.24%) IMail Server
10 4 (0.14%) Microsoft App-V
10 4 (0.14%) Terminal Server
11 3 (0.10%) UAG
12 2 (0.068%) vCloud
13 1 (0.034%) BitLocker
13 1 (0.034%) VMware Server
Systems Management
1 116 (3.95%) SCCM
2 31 (1.05%) Backup Exec
3 30 (1.02%) HP Quality Center
4 24 (0.82%) SCOM
5 16 (0.54%) Norton AntiVirus
6 11 (0.37%) DameWare
7 7 (0.24%) Cisco CUCM
7 7 (0.24%) FortiGate
7 7 (0.24%) MAILsweeper
8 6 (0.20%) Control-M
9 5 (0.17%) Nagios
9 5 (0.17%) OpenView
9 5 (0.17%) Symantec Endpoint Protection
10 4 (0.14%) Iperf
11 3 (0.10%) AirWatch
11 3 (0.10%) NetBackup
11 3 (0.10%) OVSD
11 3 (0.10%) RSA Archer
12 2 (0.068%) Oracle Enterprise Manager
12 2 (0.068%) Systems Management Server (SMS)
Vendors
1 1034 (35.17%) Microsoft
2 435 (14.80%) Citrix
3 230 (7.82%) Cisco
4 209 (7.11%) VMware
5 117 (3.98%) HP
6 95 (3.23%) Remedy
7 68 (2.31%) ServiceNow
8 64 (2.18%) Mitel
9 62 (2.11%) Apple
10 56 (1.90%) Dell
11 52 (1.77%) Bloomberg
12 51 (1.73%) Oracle
13 48 (1.63%) SAP
14 47 (1.60%) iManage
15 46 (1.56%) Symantec
16 39 (1.33%) Avaya
17 36 (1.22%) Juniper
18 30 (1.02%) Adobe
19 26 (0.88%) LANDesk
19 26 (0.88%) Salesforce.com
London
Harvey Nash plc
Salary: £28000 - £30000 per annum + + Package
Posted: 1 hour ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Salary: £18000 - £22000 per annum
Posted: 1 hour ago
Glasgow, Lanarkshire
Search Consultancy
Salary: Excellent rate plus benefits
Posted: 2 hours ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: 2 hours ago
Bristol, Avon
Colston Consulting
Salary: £20000 - £25000 per annum, Benefits Rewarding benefits package
Posted: 3 hours ago
Bristol, Avon
People Source Consulting
Salary: £42000 - £50000 per annum + great benefits
Posted: 3 hours ago
Slough, Berkshire
The People Network
Salary: £60000 - £65000 per annum + Car, Bonus 12-15%, Pension, Health
Posted: 4 hours ago
Rickmansworth, Hertfordshire
The Resourcing Hub
Salary: From £25,000 to £35,000 per annum + benefits
Posted: 4 hours ago
Nottingham, Nottinghamshire
Monarch Recruitment
Salary: Competitive
Posted: 4 hours ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 6 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive salary + career progression + benefits
Posted: 6 hours ago
Leeds, West Yorkshire
Jet2.com
Salary: Excellent
Posted: 7 hours ago
London
Eames Consulting
Salary: £25000 - £30000 per annum
Posted: 8 hours ago
Leicestershire
Ashdown IT
Salary: £23000 - £26000 per annum + comprehensive benefits
Posted: 8 hours ago
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + Shift Allowance
Posted: 9 hours ago
Brighton, Sussex
ARC IT Recruitment
Posted: 19 hours ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £17000 - £19000 per annum
Posted: 21 hours ago
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £15000.00 - £19000.00 per annum
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £17000 - £19000 per annum + Benefits + Bonus
Posted: Yesterday
Wiltshire
Redrock Consulting Ltd
Salary: £45000 - £68000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: Yesterday
Telford, Shropshire
Lorien Resourcing
Posted: Yesterday
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: Yesterday
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: Yesterday
Glasgow, Lanarkshire
CGI
Salary: £20000 - £24000 per annum + benefits
Posted: Yesterday
Malmesbury, Wiltshire
Dyson
Posted: Yesterday
Glasgow, Lanarkshire
Search Consultancy
Salary: £19000.00 - £26000.00 per annum + includes shift allowance + benefits
Posted: Yesterday
Derby, Derbyshire
Plan-net
Salary: market rate
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: Yesterday
Birmingham, West Midlands (County)
Redrock Consulting Ltd
Salary: £30000 - £50000 per annum + Excellent Benefits
Posted: Yesterday
Derby, Derbyshire
Experis Ltd
Salary: £32000.00 - £38000.00 per annum + Bonus + Pension
Posted: Yesterday
Wakefield, West Yorkshire
Harvey Nash plc
Salary: £20000 - £23000 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £24000 per annum + + Package
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £45,000 - £60,000
Posted: Yesterday
Central London / West End
ANSON MCCADE
Salary: £43,000 - £65,000
Posted: Yesterday
Slough, Berkshire
ANSON MCCADE
Salary: £50,000 -£54,000
Posted: Yesterday