The table below looks at the statistics for the Service Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 334 290 353
Rank change year-on-year
-44 +63
Permanent jobs requiring a Service Analyst 950 1085 759
As % of all permanent IT jobs located in the UK 0.87% 0.95% 0.71%
As % of the Job Titles category 0.92% 1.00% 0.76%
Number of salaries quoted 820 902 654
Average salary £25,000 £24,000 £23,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £18,500 £18,500 £17,250
10% offered a salary of more than £35,900 £37,000 £37,500
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103166 108467 100157
As % of all permanent IT jobs located in the UK 94.20% 94.53% 94.28%
Number of salaries quoted 85861 87695 83035
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 28 August 2015 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 905 £25,000 +4.16% 99
London +5 356 £29,250 +2.63% 26
South East -13 185 £22,500 - 23
South West +2 84 £23,000 -2.12% 5
North West -4 78 £21,000 +5.00% 11
Yorkshire -21 72 £22,000 +10.00% 13
City of London -3 65 £30,750 +11.81% 7
East of England -17 62 £21,955 -15.55% 9
Surrey +6 50 £22,500 -6.25% 5
Hampshire +4 49 £20,250 -2.40% 9
West Yorkshire -9 49 £22,000 +10.00% 10
Buckinghamshire +16 42 £25,000 +3.09% 4
Leeds -2 38 £22,000 +10.00% 6
Cheshire +10 36 £19,000 -5.00% 7
West Midlands -11 36 £21,000 -2.89% 4
Manchester -11 35 £22,250 -2.19% 1
Gloucestershire +14 33 £27,000 +5.88% 1
East Midlands -7 32 £22,133 +11.35% 8
Milton Keynes +2 25 £22,500 -10.00% 3
Southampton +1 25 £19,500 -6.02% 3
Leicestershire +21 22 £24,265 +27.71% 1
Berkshire -10 22 £25,000 - 3
Scotland -33 20 £25,000 - 7
Cambridgeshire +16 19 £25,250 -2.88% 2
Birmingham +12 18 £21,000 -1.17% 2
Gloucester - 18 £25,500 -
Bedfordshire +12 17 £19,750 -49.35% 3
Bristol -10 16 £23,250 +3.33% 1
Essex -14 16 £24,000 -17.24% 1
Wiltshire -18 15 £20,750 -17.00% 2

Service Analyst
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1058 (57.59%) Windows
2 871 (47.41%) ITIL
3 857 (46.65%) Microsoft
4 803 (43.71%) MS Office
5 788 (42.90%) Active Directory
6 574 (31.25%) MS Excel
7 568 (30.92%) Windows 7
8 420 (22.86%) SLA
9 356 (19.38%) Finance
10 316 (17.20%) MS Exchange
11 315 (17.15%) Service Management
12 269 (14.64%) Citrix
13 215 (11.70%) Windows XP
14 192 (10.45%) Blackberry
15 189 (10.29%) Incident Management
16 183 (9.96%) Legal
17 156 (8.49%) Degree
18 153 (8.33%) Law
18 153 (8.33%) Blackberry Enterprise Server
18 153 (8.33%) Microsoft Certification
19 150 (8.17%) Service Delivery
20 149 (8.11%) Banking
21 143 (7.78%) Analytical Skills
22 140 (7.62%) VMware
23 137 (7.46%) Cisco
24 128 (6.97%) Windows 8
25 115 (6.26%) LAN
26 112 (6.10%) MCP
26 112 (6.10%) WAN
27 110 (5.99%) Windows Server 2003

Service Analyst
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 316 (17.20%) MS Exchange
2 153 (8.33%) Blackberry Enterprise Server
3 95 (5.17%) Exchange Server 2010
4 65 (3.54%) SharePoint
5 59 (3.21%) Exchange Server 2007
6 46 (2.50%) Exchange Server 2003
7 44 (2.40%) WorkSite
8 30 (1.63%) IBM Notes
9 25 (1.36%) Lync
9 25 (1.36%) Exchange Server 2013
10 17 (0.93%) Exchange Server 2000
11 11 (0.60%) IIS
12 7 (0.38%) Apache
13 4 (0.22%) CMS
14 2 (0.11%) Tomcat
14 2 (0.11%) SharePoint Server
14 2 (0.11%) Drupal
15 1 (0.054%) SharePoint 2010
15 1 (0.054%) JBoss
15 1 (0.054%) BizTalk Server
Applications
1 803 (43.71%) MS Office
2 574 (31.25%) MS Excel
3 77 (4.19%) MS PowerPoint
4 18 (0.98%) MS Visio
5 9 (0.49%) Adobe Creative Suite
6 6 (0.33%) Spreadsheet
7 3 (0.16%) MS Project
8 1 (0.054%) PowerPivot
Business Applications
1 11 (0.60%) Remedy ITSM
2 5 (0.27%) Dynamics CRM
3 4 (0.22%) Oracle Applications
4 3 (0.16%) SAP ERP
4 3 (0.16%) Eikon
5 2 (0.11%) Magento
5 2 (0.11%) Fredhopper
5 2 (0.11%) ResourceLink
5 2 (0.11%) SAP CCM
6 1 (0.054%) SAP HR
6 1 (0.054%) SAP FI
6 1 (0.054%) SAP FI/CO
6 1 (0.054%) SAP CO
6 1 (0.054%) RMDS
6 1 (0.054%) SAP Oil and Gas
6 1 (0.054%) Markit EDM
6 1 (0.054%) SAP HCM
6 1 (0.054%) Cerner Millennium
Cloud Services
1 45 (2.45%) Office 365
2 13 (0.71%) Mimecast
3 11 (0.60%) SaaS
4 6 (0.33%) Amazon AWS
4 6 (0.33%) Cloud Computing
5 3 (0.16%) IaaS
6 2 (0.11%) Amazon ELB
6 2 (0.11%) Amazon EC2
6 2 (0.11%) Amazon S3
6 2 (0.11%) Google Apps
7 1 (0.054%) Microsoft Azure
7 1 (0.054%) Yammer
Communications & Networking
1 115 (6.26%) LAN
2 112 (6.10%) WAN
3 87 (4.74%) TCP/IP
4 82 (4.46%) VPN
5 78 (4.25%) Internet
6 65 (3.54%) Firewall
7 59 (3.21%) DHCP
8 57 (3.10%) VoIP
9 56 (3.05%) DNS
10 35 (1.91%) IP Telephony
11 30 (1.63%) ADSL
12 25 (1.36%) SAN
13 20 (1.09%) Wireless
14 14 (0.76%) VLAN
15 12 (0.65%) 3G
16 11 (0.60%) Broadband
17 10 (0.54%) Ethernet
17 10 (0.54%) WebEx
18 9 (0.49%) SSL
18 9 (0.49%) Wi-Fi
Database & Business Intelligence
1 53 (2.89%) SQL Server
2 17 (0.93%) Relational Database
3 12 (0.65%) SQL Server 2008
4 7 (0.38%) SQL Server 2012
4 7 (0.38%) Crystal Reports
5 3 (0.16%) MS Access
5 3 (0.16%) SQL Server 2005
6 2 (0.11%) Oracle Database
6 2 (0.11%) SQL Server Reporting Services
6 2 (0.11%) SAP BW
7 1 (0.054%) SQL Server 2000
7 1 (0.054%) SAP BI
7 1 (0.054%) FileMaker
7 1 (0.054%) Oracle Reports
7 1 (0.054%) DB2
7 1 (0.054%) SQL Server Integration Services
7 1 (0.054%) RDBMS
Development Applications
1 5 (0.27%) Yeoman
2 4 (0.22%) InstallShield
3 2 (0.11%) Jenkins
General
1 356 (19.38%) Finance
2 183 (9.96%) Legal
3 153 (8.33%) Law
4 149 (8.11%) Banking
5 71 (3.86%) Telecoms
6 61 (3.32%) Retail
7 34 (1.85%) International Banking
8 29 (1.58%) Advertising
9 18 (0.98%) Marketing
10 16 (0.87%) German Language
10 16 (0.87%) Publishing
11 15 (0.82%) Financial Institution
11 15 (0.82%) Investment Banking
12 13 (0.71%) French Language
13 10 (0.54%) Pharmaceutical
14 9 (0.49%) Back Office
15 8 (0.44%) Multimedia
16 7 (0.38%) Manufacturing
17 6 (0.33%) Swedish Language
17 6 (0.33%) Turkish Language
Libraries, Frameworks & Software Standards
1 18 (0.98%) Web Services
2 15 (0.82%) .NET
3 13 (0.71%) Application Packaging
4 10 (0.54%) XML
5 9 (0.49%) COM
6 7 (0.38%) ASP.NET
6 7 (0.38%) HTML
7 6 (0.33%) CSS
8 5 (0.27%) FIX Protocol
8 5 (0.27%) jQuery
9 2 (0.11%) Ajax
9 2 (0.11%) JSP
10 1 (0.054%) EDI
10 1 (0.054%) Middleware
Miscellaneous
1 192 (10.45%) Blackberry
2 143 (7.78%) Analytical Skills
3 105 (5.72%) Management Information System
4 44 (2.40%) Computer Science
5 33 (1.80%) iPhone
6 29 (1.58%) Mathematics
7 27 (1.47%) iPad
8 26 (1.42%) Fat Client
8 26 (1.42%) Thin Client
9 25 (1.36%) EPoS
10 24 (1.31%) CMDB
11 19 (1.03%) Data Centre
12 18 (0.98%) Enterprise Software
13 17 (0.93%) Video Conferencing
13 17 (0.93%) PDA
14 13 (0.71%) Hedge funds
15 10 (0.54%) NHS
16 9 (0.49%) BYOD
17 8 (0.44%) Handset
18 7 (0.38%) Statistics
Operating Systems
1 1058 (57.59%) Windows
2 568 (30.92%) Windows 7
3 215 (11.70%) Windows XP
4 128 (6.97%) Windows 8
5 110 (5.99%) Windows Server 2003
6 99 (5.39%) Windows Server 2008
7 74 (4.03%) Android
8 63 (3.43%) Windows Server 2012
9 53 (2.89%) Linux
10 51 (2.78%) Apple iOS
11 33 (1.80%) Windows Vista
12 30 (1.63%) UNIX
13 22 (1.20%) Mac OS X
14 18 (0.98%) Windows 2000 Server
15 14 (0.76%) Windows 2000
16 7 (0.38%) Windows Mobile
17 6 (0.33%) Mac OS
18 5 (0.27%) Solaris
19 2 (0.11%) Ubuntu
19 2 (0.11%) Windows Phone
Processes & Methodologies
1 871 (47.41%) ITIL
2 315 (17.15%) Service Management
3 189 (10.29%) Incident Management
4 150 (8.17%) Service Delivery
5 99 (5.39%) ITSM
6 93 (5.06%) Problem Management
7 74 (4.03%) Change Management
8 68 (3.70%) Time Management
9 61 (3.32%) CRM
10 58 (3.16%) Configuration Management
10 58 (3.16%) Document Management
11 57 (3.10%) Project Management
12 46 (2.50%) PRINCE2
13 39 (2.12%) Continuous Improvement
14 38 (2.07%) ITIL V3
15 34 (1.85%) Asset Management
16 33 (1.80%) Service Desk Management
17 27 (1.47%) Mentoring
18 25 (1.36%) Disaster Recovery
19 24 (1.31%) Practice Management
Programming Languages
1 90 (4.90%) SQL
2 25 (1.36%) C
3 10 (0.54%) Java
4 8 (0.44%) JavaScript
5 5 (0.27%) C#
5 5 (0.27%) PowerShell
6 3 (0.16%) T-SQL
7 2 (0.11%) VBA
8 1 (0.054%) Python
8 1 (0.054%) Shell Script
8 1 (0.054%) ActionScript
8 1 (0.054%) ActionScript 2.0
Qualifications
1 156 (8.49%) Degree
2 153 (8.33%) Microsoft Certification
3 112 (6.10%) MCP
4 87 (4.74%) ITIL Certification
5 76 (4.14%) Security Cleared
6 54 (2.94%) MCSE
7 51 (2.78%) Cisco Certification
8 48 (2.61%) SC Cleared
8 48 (2.61%) MCDST
9 46 (2.50%) CCNA
10 45 (2.45%) MCITP
11 37 (2.01%) A+ Certification
12 34 (1.85%) ITIL Foundation Certificate
13 30 (1.63%) MCSA
14 25 (1.36%) MOS
14 25 (1.36%) MCTS
15 10 (0.54%) CCENT
16 8 (0.44%) HND
17 5 (0.27%) PRINCE2 Certification
18 4 (0.22%) HNC
Quality Assurance & Compliance
1 420 (22.86%) SLA
2 26 (1.42%) ISO 9001
3 16 (0.87%) QA
4 9 (0.49%) ISO/IEC 27001
5 2 (0.11%) HL7
5 2 (0.11%) JSP 440
6 1 (0.054%) Data Quality
6 1 (0.054%) COBIT
System Software
1 788 (42.90%) Active Directory
2 86 (4.68%) VMware Infrastructure
3 54 (2.94%) Hyper-V
4 41 (2.23%) XenApp
5 18 (0.98%) XenServer
5 18 (0.98%) XenDesktop
6 14 (0.76%) vSphere
7 11 (0.60%) Microsoft App-V
8 6 (0.33%) Terminal Server
8 6 (0.33%) Terminal Services
8 6 (0.33%) VMware ESXi
9 4 (0.22%) Forefront TMG
10 3 (0.16%) MetaFrame
10 3 (0.16%) VMware ESX
10 3 (0.16%) vCloud
10 3 (0.16%) KVM
10 3 (0.16%) BitLocker
11 2 (0.11%) Citrix Presentation Server
11 2 (0.11%) ISA Server
12 1 (0.054%) Microsoft Virtual Server
Systems Management
1 88 (4.79%) SCCM
2 13 (0.71%) Backup Exec
2 13 (0.71%) Norton AntiVirus
2 13 (0.71%) DameWare
3 6 (0.33%) SCOM
3 6 (0.33%) SCSM
3 6 (0.33%) ZENworks
4 4 (0.22%) Systems Management Server (SMS)
5 3 (0.16%) Nagios
5 3 (0.16%) NetBackup
5 3 (0.16%) WSUS
6 2 (0.11%) Puppet
6 2 (0.11%) SCVMM
6 2 (0.11%) OpenView
6 2 (0.11%) Tivoli
6 2 (0.11%) Tivoli Storage Manager
6 2 (0.11%) Ansible
6 2 (0.11%) AirWatch
6 2 (0.11%) Symantec Enterprise Vault
6 2 (0.11%) CA Spectrum
Vendors
1 857 (46.65%) Microsoft
2 269 (14.64%) Citrix
3 140 (7.62%) VMware
4 137 (7.46%) Cisco
5 50 (2.72%) Remedy
6 48 (2.61%) ServiceNow
7 46 (2.50%) HP
8 39 (2.12%) Apple
9 33 (1.80%) Symantec
10 31 (1.69%) Lotus
11 28 (1.52%) Dell
12 26 (1.42%) OpenText
13 22 (1.20%) Oracle
13 22 (1.20%) Adobe
14 20 (1.09%) Bloomberg
14 20 (1.09%) SAP
15 18 (0.98%) Reuters
15 18 (0.98%) AppSense
16 17 (0.93%) McAfee
17 16 (0.87%) NetApp
London
Harvey Nash plc
Salary: £20000 - £30000 per annum
Posted: 18 hours ago
Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 18 hours ago
Derbyshire
Harvey Nash plc
Salary: £23000 - £27000 per annum
Posted: 18 hours ago
Worcestershire
Consult Solutions
Salary: £25000 - £35000 per annum
Posted: 18 hours ago
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000.00 per annum + Benefits
Posted: 19 hours ago
London
Fruition IT Resources Limited
Salary: £22000 - £26000 per annum
Posted: 22 hours ago
Hampshire
LA International
Salary: £26500 - £33000 per annum + Excellent Benefits
Posted: 23 hours ago
Southampton, Hampshire
Amicus ITS
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: Yesterday
Warrington, Cheshire
X4 Group
Salary: Dependent on Experience
Posted: Yesterday
Camberley, Surrey
Imperative People
Salary: £20000.00 - £24000.00 per annum + bens
Posted: Yesterday
Northwich, Cheshire
OSM Ltd
Salary: From £18,000 to £22,000 per annum
Posted: Yesterday
Witham, Essex
Essex County Fire and Rescue Service
Salary: From £22,937 to £24,472 per annum
Posted: Yesterday
Exeter, Devon
Global Technology Solutions Ltd
Salary: £19000 - £20000 per annum + Benefits+Training
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £26500 - £33000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Bedfordshire
Global Technology Solutions Ltd
Salary: £17000 - £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
City, London
McGregor Boyall
Salary: £34 - £37 per annum + package
Posted: Yesterday
Portsmouth, Hampshire
Sopra Steria Recruitment
Salary: From £22,000 to £25,000 per annum Flexible Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £20800 per annum + benefits
Posted: 2 days ago