The table below looks at the statistics for the Service Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 294 348 364
Rank change year-on-year
+54 +16
Permanent jobs requiring a Service Analyst 1070 852 759
As % of all permanent IT jobs located in the UK 0.99% 0.76% 0.70%
As % of the Job Titles category 1.05% 0.80% 0.74%
Number of salaries quoted 897 743 645
Average salary £23,500 £23,500 £23,000
Average salary % change year-on-year
- +2.17%
90% offered a salary of more than £19,000 £18,500 £18,000
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,000 £21,800 £22,500
% change year-on-year
+0.91% -3.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101979 105886 103172
As % of all permanent IT jobs located in the UK 94.77% 94.58% 94.80%
Number of salaries quoted 83486 85576 86253
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 27 March 2015 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +68 1024 £23,500 - 97
London +99 411 £28,500 +3.63% 30
South East +35 237 £21,750 -1.13% 26
Yorkshire +34 102 £22,500 +12.50% 9
City of London +8 93 £31,000 +12.72% 9
Surrey +25 72 £21,750 -2.24% 6
West Yorkshire +22 72 £22,500 +12.50% 7
North West +3 64 £19,000 -22.44% 7
Hampshire +20 60 £21,000 +1.81% 4
Leeds +30 58 £22,500 +12.50% 5
East of England +19 55 £22,500 -18.91% 6
South West -35 54 £22,500 +12.50% 5
East Midlands +20 50 £22,000 +15.78% 6
West Midlands -4 43 £20,000 +5.26% 8
Buckinghamshire +29 42 £23,000 +4.54% 2
Milton Keynes +31 36 £23,000 +8.23% 2
Cheshire +27 35 £19,000 -5.00% 3
Southampton +6 33 £20,875 +9.86% 1
Berkshire +1 28 £20,000 -27.27% 7
Leicestershire +32 24 £23,383 +26.39% 1
Manchester -20 24 £19,500 -20.40% 4
Wiltshire -4 21 £22,500 +11.11% 2
North Yorkshire +33 20 £20,000 -19.19%
Warrington +27 18 £19,000 -41.53% 1
Bristol +2 16 £30,000 +50.00% 1
Scotland +7 15 £21,750 -11.22% 7
Birmingham +4 15 £20,000 +1.26% 3
Leicester +25 14 £24,265 +33.87%
Bedfordshire +22 14 £23,500 -16.07% 1
Hertfordshire +1 14 £20,000 -39.39% 1

Service Analyst
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1305 (58.70%) Windows
2 1247 (56.10%) ITIL
3 1087 (48.90%) Active Directory
4 1045 (47.01%) MS Office
5 1044 (46.96%) Microsoft
6 728 (32.75%) Windows 7
7 680 (30.59%) MS Excel
8 571 (25.69%) SLA
9 403 (18.13%) MS Exchange
10 402 (18.08%) Finance
11 386 (17.36%) Windows XP
12 369 (16.60%) Citrix
13 359 (16.15%) Service Management
14 327 (14.71%) Blackberry
15 286 (12.87%) Incident Management
16 242 (10.89%) Service Delivery
17 217 (9.76%) Microsoft Certification
18 204 (9.18%) Blackberry Enterprise Server
19 194 (8.73%) Windows Server 2008
20 192 (8.64%) MCP
21 177 (7.96%) Analytical Skills
22 175 (7.87%) Law
23 170 (7.65%) WAN
24 164 (7.38%) LAN
25 160 (7.20%) Degree
25 160 (7.20%) Windows 8
26 159 (7.15%) TCP/IP
27 157 (7.06%) Legal
28 151 (6.79%) ITIL Certification
29 146 (6.57%) VMware

Service Analyst
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 403 (18.13%) MS Exchange
2 204 (9.18%) Blackberry Enterprise Server
3 113 (5.08%) Exchange Server 2010
4 87 (3.91%) Exchange Server 2007
5 68 (3.06%) SharePoint
6 64 (2.88%) Exchange Server 2003
7 54 (2.43%) IBM Notes
8 50 (2.25%) Lync
9 28 (1.26%) Exchange Server 2013
10 22 (0.99%) WorkSite
11 14 (0.63%) IIS
12 12 (0.54%) Apache
13 9 (0.40%) Exchange Server 2000
14 6 (0.27%) Confluence
15 4 (0.18%) SharePoint 2010
15 4 (0.18%) Tomcat
15 4 (0.18%) CMS
16 3 (0.13%) Documentum
17 2 (0.090%) JBoss
17 2 (0.090%) WebLogic
Applications
1 1045 (47.01%) MS Office
2 680 (30.59%) MS Excel
3 126 (5.67%) MS PowerPoint
4 45 (2.02%) MS Visio
5 8 (0.36%) Spreadsheet
6 3 (0.13%) MS Project
6 3 (0.13%) Acrobat
7 1 (0.045%) Adobe Creative Suite
7 1 (0.045%) SPSS
Business Applications
1 10 (0.45%) Agresso
2 7 (0.31%) Remedy ITSM
3 4 (0.18%) Magento
3 4 (0.18%) assyst
3 4 (0.18%) Fredhopper
4 3 (0.13%) SAP BPC
5 2 (0.090%) Dynamics CRM
6 1 (0.045%) Changepoint
6 1 (0.045%) SAP CCM
6 1 (0.045%) CA PPM
6 1 (0.045%) SAP ERP
6 1 (0.045%) RMDS
Cloud Services
1 29 (1.30%) Office 365
2 11 (0.49%) SaaS
3 8 (0.36%) IaaS
4 7 (0.31%) Cloud Computing
5 6 (0.27%) PaaS
6 5 (0.22%) Google Apps
7 4 (0.18%) Microsoft Azure
8 2 (0.090%) Amazon AWS
8 2 (0.090%) Amazon EC2
8 2 (0.090%) Amazon S3
8 2 (0.090%) Amazon ELB
8 2 (0.090%) Yammer
Communications & Networking
1 170 (7.65%) WAN
2 164 (7.38%) LAN
3 159 (7.15%) TCP/IP
4 129 (5.80%) DNS
5 122 (5.49%) DHCP
6 119 (5.35%) VPN
7 108 (4.86%) Internet
8 87 (3.91%) VoIP
9 85 (3.82%) Firewall
10 37 (1.66%) Wireless
11 32 (1.44%) SAN
12 23 (1.03%) Broadband
13 21 (0.94%) IP Telephony
13 21 (0.94%) VLAN
14 16 (0.72%) FTP
14 16 (0.72%) Network Security
15 14 (0.63%) ADSL
15 14 (0.63%) SSL
16 13 (0.58%) Wi-Fi
17 11 (0.49%) Fibre Channel
Database & Business Intelligence
1 62 (2.79%) SQL Server
2 19 (0.85%) SQL Server 2008
3 11 (0.49%) SQL Server 2005
4 9 (0.40%) MySQL
5 8 (0.36%) PostgreSQL
6 7 (0.31%) Oracle Database
7 6 (0.27%) Relational Database
7 6 (0.27%) SQL Server 2000
7 6 (0.27%) Data Warehouse
8 3 (0.13%) MS Access
8 3 (0.13%) SQLPlus
9 2 (0.090%) Data Mining
9 2 (0.090%) BusinessObjects
10 1 (0.045%) SAP BW
10 1 (0.045%) RDBMS
10 1 (0.045%) Oracle Reports
10 1 (0.045%) FileMaker
10 1 (0.045%) SQL Server Reporting Services
10 1 (0.045%) SQL Server Integration Services
10 1 (0.045%) QlikView
Development Applications
1 2 (0.090%) JIRA
1 2 (0.090%) Hudson
1 2 (0.090%) Jenkins
2 1 (0.045%) Yeoman
2 1 (0.045%) Selenium
2 1 (0.045%) Eclipse
2 1 (0.045%) Toad
2 1 (0.045%) JMeter
2 1 (0.045%) Maven
General
1 402 (18.08%) Finance
2 175 (7.87%) Law
3 157 (7.06%) Legal
4 122 (5.49%) Banking
5 75 (3.37%) Telecoms
6 71 (3.19%) Retail
7 43 (1.93%) Advertising
8 20 (0.90%) Financial Institution
9 18 (0.81%) Manufacturing
10 16 (0.72%) Marketing
11 15 (0.67%) Investment Banking
12 11 (0.49%) German Language
13 10 (0.45%) French Language
14 9 (0.40%) Local Government
14 9 (0.40%) Publishing
15 7 (0.31%) Spanish Language
16 4 (0.18%) Billing
16 4 (0.18%) Games
16 4 (0.18%) Pharmaceutical
17 3 (0.13%) Electronics
Libraries, Frameworks & Software Standards
1 16 (0.72%) XML
2 12 (0.54%) HTML
3 10 (0.45%) CSS
4 7 (0.31%) Web Services
5 6 (0.27%) .NET
6 5 (0.22%) Flash
6 5 (0.22%) FIX Protocol
6 5 (0.22%) HTML5
7 4 (0.18%) ASP.NET
8 3 (0.13%) COM
8 3 (0.13%) WAP
8 3 (0.13%) Application Packaging
9 2 (0.090%) Ajax
10 1 (0.045%) Middleware
10 1 (0.045%) Spring
10 1 (0.045%) LINQ
10 1 (0.045%) jQuery
10 1 (0.045%) Mason
10 1 (0.045%) Oracle Fusion
10 1 (0.045%) J2EE
Miscellaneous
1 327 (14.71%) Blackberry
2 177 (7.96%) Analytical Skills
3 106 (4.77%) Management Information System
4 58 (2.61%) Video Conferencing
5 43 (1.93%) iPhone
6 38 (1.71%) Fat Client
6 38 (1.71%) Thin Client
7 34 (1.53%) iPad
8 33 (1.48%) Computer Science
9 27 (1.21%) CMDB
10 19 (0.85%) PDA
11 17 (0.76%) Smartphone
11 17 (0.76%) Hedge funds
12 12 (0.54%) Enterprise Software
12 12 (0.54%) FMCG
12 12 (0.54%) Mathematics
12 12 (0.54%) EPoS
13 11 (0.49%) User Experience
14 9 (0.40%) Mobile Computing
14 9 (0.40%) Life Science
Operating Systems
1 1305 (58.70%) Windows
2 728 (32.75%) Windows 7
3 386 (17.36%) Windows XP
4 194 (8.73%) Windows Server 2008
5 160 (7.20%) Windows 8
6 142 (6.39%) Windows Server 2003
7 62 (2.79%) Linux
8 56 (2.52%) Windows Server 2012
9 55 (2.47%) Windows Vista
10 54 (2.43%) UNIX
11 49 (2.20%) Android
12 38 (1.71%) Mac OS X
13 34 (1.53%) Apple iOS
14 17 (0.76%) Mac OS
15 15 (0.67%) Windows 2000 Server
16 7 (0.31%) Windows 2000
17 6 (0.27%) Solaris
18 5 (0.22%) Windows Mobile
18 5 (0.22%) Windows Phone
19 2 (0.090%) CentOS
Processes & Methodologies
1 1247 (56.10%) ITIL
2 359 (16.15%) Service Management
3 286 (12.87%) Incident Management
4 242 (10.89%) Service Delivery
5 141 (6.34%) Problem Management
6 107 (4.81%) ITSM
7 90 (4.05%) Change Management
8 82 (3.69%) Document Management
9 75 (3.37%) ITIL V3
10 59 (2.65%) CRM
11 52 (2.34%) Project Management
12 48 (2.16%) Asset Management
13 47 (2.11%) Continuous Improvement
14 43 (1.93%) Time Management
15 39 (1.75%) Configuration Management
16 37 (1.66%) Mentoring
17 36 (1.62%) PRINCE2
18 34 (1.53%) Release Management
19 33 (1.48%) Kalman Filter
20 31 (1.39%) Service Desk Management
Programming Languages
1 95 (4.27%) SQL
2 32 (1.44%) C
3 18 (0.81%) Java
4 13 (0.58%) JavaScript
4 13 (0.58%) PowerShell
5 6 (0.27%) VBA
6 4 (0.18%) PL/SQL
7 3 (0.13%) Shell Script
7 3 (0.13%) VB
8 2 (0.090%) T-SQL
8 2 (0.090%) PHP
9 1 (0.045%) C#
9 1 (0.045%) ActionScript
9 1 (0.045%) ActionScript 2.0
Qualifications
1 217 (9.76%) Microsoft Certification
2 192 (8.64%) MCP
3 160 (7.20%) Degree
4 151 (6.79%) ITIL Certification
5 99 (4.45%) MCSE
6 95 (4.27%) Security Cleared
7 94 (4.23%) Cisco Certification
8 87 (3.91%) CCNA
9 76 (3.42%) ITIL Foundation Certificate
10 69 (3.10%) MCSA
11 67 (3.01%) SC Cleared
12 59 (2.65%) A+ Certification
13 50 (2.25%) MCITP
14 48 (2.16%) MCDST
15 38 (1.71%) MOS
16 17 (0.76%) MCTS
17 13 (0.58%) HND
18 8 (0.36%) DV Cleared
19 7 (0.31%) VMware Certified Professional (VCP)
20 6 (0.27%) SAP Certification
Quality Assurance & Compliance
1 571 (25.69%) SLA
2 18 (0.81%) ISO 9001
3 9 (0.40%) ISO/IEC 27001
4 8 (0.36%) QA
5 7 (0.31%) PCI DSS
6 2 (0.090%) EMIR
6 2 (0.090%) MiFID
System Software
1 1087 (48.90%) Active Directory
2 121 (5.44%) VMware Infrastructure
3 94 (4.23%) XenApp
4 51 (2.29%) Hyper-V
5 42 (1.89%) XenDesktop
6 31 (1.39%) Terminal Services
7 24 (1.08%) Citrix Presentation Server
8 20 (0.90%) XenServer
9 10 (0.45%) vSphere
10 7 (0.31%) Xen
10 7 (0.31%) NFS
11 5 (0.22%) Terminal Server
12 3 (0.13%) Forefront TMG
12 3 (0.13%) Microsoft App-V
12 3 (0.13%) VMware ESXi
13 2 (0.090%) UAG
13 2 (0.090%) VMware ESX
14 1 (0.045%) Microsoft Virtual Server
14 1 (0.045%) Novell eDirectory
14 1 (0.045%) MetaFrame
Systems Management
1 107 (4.81%) SCCM
2 35 (1.57%) Norton AntiVirus
3 34 (1.53%) Backup Exec
4 27 (1.21%) Systems Management Server (SMS)
5 24 (1.08%) OpenView
6 12 (0.54%) DameWare
7 9 (0.40%) SCOM
8 8 (0.36%) McAfee ePO
9 4 (0.18%) WSUS
9 4 (0.18%) Tivoli
9 4 (0.18%) Tivoli Storage Manager
10 3 (0.13%) MOM
10 3 (0.13%) Unicenter
10 3 (0.13%) ZENworks
10 3 (0.13%) NetBackup
10 3 (0.13%) SCDPM
10 3 (0.13%) SCSM
11 2 (0.090%) Ansible
11 2 (0.090%) Graphite
11 2 (0.090%) Puppet
Vendors
1 1044 (46.96%) Microsoft
2 369 (16.60%) Citrix
3 146 (6.57%) VMware
4 144 (6.48%) Cisco
5 119 (5.35%) HP
6 67 (3.01%) Remedy
7 62 (2.79%) Symantec
8 55 (2.47%) Apple
9 54 (2.43%) Lotus
10 48 (2.16%) Bloomberg
11 47 (2.11%) ServiceNow
12 44 (1.98%) Reuters
13 32 (1.44%) McAfee
14 31 (1.39%) Dell
14 31 (1.39%) Avaya
15 22 (0.99%) LANDesk
16 20 (0.90%) Interwoven
17 19 (0.85%) Oracle
17 19 (0.85%) Veeam
18 18 (0.81%) CheckPoint
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + Benefits, Pension, Training
Posted: 10 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 2 days ago
Chertsey, Surrey
Connectus
Salary: £22000 per annum
Posted: 2 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 2 days ago
London
Harris Global
Salary: £24000 - £28000 per annum + bonus + bens
Posted: 2 days ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: 3 days ago
Wakefield, West Yorkshire
Consult Solutions
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Cornwall
Harvey Nash plc
Salary: £18000 - £21000 per annum + plus bonus and befits
Posted: 3 days ago
London
Dacorum Borough Council
Salary: From £16,043 to £19,136 per annum per annum (Inclusive of London Fring
Posted: 3 days ago
London
Tate Gallery
Salary: Competitive
Posted: 3 days ago
London
Cyber Team
Salary: From £25,000 to £25,700 per annum
Posted: 4 days ago
Worthing, West Sussex
Coal IT Services
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Surrey
ReThink Recruitment
Salary: £25000.00 - £28000.00 per annum
Posted: 4 days ago
London
Roc Search
Salary: £28000 - £35000 per annum + + benefits
Posted: 5 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £19000 per annum
Posted: 5 days ago
Guildford, Surrey
Hudson IT
Salary: £20000 - £27200 per annum + Package
Posted: 5 days ago
London
Forman Computer Staff
Salary: From £50,000 to £55,000 per annum
Posted: 5 days ago
London
Austin Fraser
Salary: £22000.00 - £25000.00 per annum + Work from Home
Posted: 5 days ago