The statistics below represent IT jobs advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 225 248 266
Rank change year-on-year
+23 +18
Permanent jobs requiring a Service Analyst 1446 1437 1363
As % of all permanent IT jobs located in the UK 1.45% 1.33% 1.15%
As % of the Job Titles category 1.51% 1.38% 1.19%
Number of salaries quoted 1229 1200 1198
Median salary £26,500 £28,000 £27,500
Median salary % change year-on-year
-5.35% +1.81%
90% offered a salary of more than £19,000 £20,000 £19,000
10% offered a salary of more than £45,000 £52,250 £55,000
UK excluding London median salary £24,500 £24,000 £23,250
% change year-on-year
+2.08% +3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
95982 104272 114131
As % of all permanent IT jobs located in the UK 96.29% 96.47% 96.49%
Number of salaries quoted 80766 85499 93521
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 28 May 2016 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 1353 £27,000 -3.57% 128
London +27 572 £30,000 -14.28% 43
South East -4 288 £25,000 +2.04% 26
West Midlands +43 112 £26,000 +20.93% 6
Yorkshire +4 112 £22,500 - 10
West Yorkshire +10 80 £23,500 +2.17% 9
City of London +2 75 £30,000 -14.28% 13
East of England -6 74 £23,750 -12.03% 9
North West +21 69 £23,000 -8.00% 13
East Midlands +5 69 £22,100 -1.77% 6
Surrey +3 64 £27,500 +10.00% 3
Berkshire +12 54 £42,500 +88.88% 4
Leeds 0 49 £24,500 +8.88% 6
Hampshire -7 49 £21,000 -12.50% 7
Birmingham +24 48 £26,750 +24.41% 3
South West -18 47 £21,000 -14.28% 14
Leicestershire +17 37 £24,500 +8.88% 2
Manchester -11 37 £23,500 -37.33% 7
Buckinghamshire +13 34 £20,265 -11.89% 3
Kent +10 33 £35,000 +40.00%
Nottinghamshire +24 30 £21,500 -21.10% 2
Leicester +30 29 £32,500 +44.44% 2
Nottingham +24 28 £23,750 -26.92% 2
Derbyshire +15 28 £22,000 -4.34% 1
Milton Keynes +29 27 £20,265 -7.88% 2
Derby +21 26 £27,250 +39.74%
Kegworth +5 25 - -
Southampton -3 24 £20,500 +7.89% 5
East Sussex - 24 £25,000 - 3
Wales +7 23 £21,000 -35.38% 1

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 28 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Analyst in the job title.

1 1424 (48.58%) Windows
2 1188 (40.53%) ITIL
3 1120 (38.21%) Active Directory
4 1023 (34.90%) Finance
5 1018 (34.73%) Microsoft
6 958 (32.69%) MS Office
7 799 (27.26%) MS Excel
8 734 (25.04%) Windows 7
9 611 (20.85%) SLA
10 452 (15.42%) Service Management
11 441 (15.05%) Citrix
12 336 (11.46%) MS Exchange
13 315 (10.75%) Analytical Skills
14 308 (10.51%) Windows Server
15 297 (10.13%) Incident Management
16 257 (8.77%) SQL
17 252 (8.60%) Service Delivery
18 251 (8.56%) Microsoft Certification
19 245 (8.36%) Banking
20 231 (7.88%) Law
20 231 (7.88%) Degree
21 228 (7.78%) Cisco
21 228 (7.78%) Blackberry
22 226 (7.71%) Windows 8
23 210 (7.16%) Legal
24 203 (6.93%) VMware
25 191 (6.52%) Change Management
26 182 (6.21%) Business Analysis
26 182 (6.21%) Windows Server 2008
27 180 (6.14%) VPN

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 336 (11.46%) MS Exchange
2 157 (5.36%) Exchange Server 2010
3 122 (4.16%) Blackberry Enterprise Server
4 113 (3.86%) SharePoint
5 74 (2.52%) Exchange Server 2007
6 51 (1.74%) Exchange Server 2013
7 46 (1.57%) Skype for Business
8 35 (1.19%) Exchange Server 2003
9 22 (0.75%) IBM Notes
10 17 (0.58%) IIS
11 16 (0.55%) Office Communications Server
12 12 (0.41%) SAS
13 10 (0.34%) MS Project Server
13 10 (0.34%) SharePoint Server
14 9 (0.31%) WebLogic
14 9 (0.31%) WebSphere
15 8 (0.27%) JBoss
16 7 (0.24%) Exchange Server 2000
16 7 (0.24%) SharePoint 2013
17 5 (0.17%) Apache
Applications
1 958 (32.69%) MS Office
2 799 (27.26%) MS Excel
3 118 (4.03%) MS PowerPoint
4 32 (1.09%) MS Visio
5 19 (0.65%) MS Project
6 11 (0.38%) Adobe Creative Suite
7 6 (0.20%) Spreadsheet
8 5 (0.17%) Acrobat
Business Applications
1 31 (1.06%) Dynamics CRM
2 23 (0.78%) Salesforce.com CRM
3 12 (0.41%) assyst
4 9 (0.31%) SAP Oil and Gas
5 7 (0.24%) Remedy ITSM
5 7 (0.24%) Summit
5 7 (0.24%) thinkFolio
6 5 (0.17%) Unica
7 4 (0.14%) FastStats
8 3 (0.10%) Bankmaster
8 3 (0.10%) Finacle
8 3 (0.10%) Oracle Payroll
8 3 (0.10%) SAP SM
8 3 (0.10%) Temenos T24
9 2 (0.068%) Algo Collateral
9 2 (0.068%) Dynamics NAV
9 2 (0.068%) Markit EDM
9 2 (0.068%) MetaTrader
9 2 (0.068%) SystmOne
9 2 (0.068%) Tesseract
Cloud Services
1 159 (5.42%) Office 365
2 46 (1.57%) Mimecast
3 23 (0.78%) Microsoft Azure
4 20 (0.68%) SaaS
5 9 (0.31%) Amazon AWS
6 5 (0.17%) Google Apps
7 4 (0.14%) Amazon EC2
7 4 (0.14%) Amazon S3
7 4 (0.14%) Cloud Computing
8 3 (0.10%) Dropbox
Communications & Networking
1 180 (6.14%) VPN
2 128 (4.37%) TCP/IP
3 111 (3.79%) LAN
4 105 (3.58%) WAN
5 101 (3.45%) Firewall
6 98 (3.34%) DNS
7 94 (3.21%) VoIP
8 90 (3.07%) Internet
9 66 (2.25%) DHCP
10 38 (1.30%) Intranet
10 38 (1.30%) Remote Desktop
11 36 (1.23%) IP Telephony
12 29 (0.99%) Wireless
13 27 (0.92%) PBX
14 24 (0.82%) Wi-Fi
15 21 (0.72%) SSL
16 12 (0.41%) ADSL
16 12 (0.41%) Cisco IOS
16 12 (0.41%) SAN
17 11 (0.38%) Extranet
Database & Business Intelligence
1 133 (4.54%) SQL Server
2 28 (0.96%) SQL Server 2008
3 23 (0.78%) Data Warehouse
4 22 (0.75%) SQL Server 2005
5 21 (0.72%) SQL Server Integration Services
6 19 (0.65%) Relational Database
7 18 (0.61%) SQL Server Reporting Services
8 17 (0.58%) Data Mining
9 14 (0.48%) Crystal Reports
10 13 (0.44%) BusinessObjects
11 11 (0.38%) Oracle Database
12 10 (0.34%) IDOL
13 9 (0.31%) SQL Server Analysis Services
14 8 (0.27%) MS Access
14 8 (0.27%) SQL Server 2012
15 7 (0.24%) Oracle BI EE
15 7 (0.24%) QlikView
15 7 (0.24%) SAP BI
16 6 (0.20%) Oracle Reports
17 5 (0.17%) MySQL
Development Applications
1 37 (1.26%) JIRA
2 32 (1.09%) HP UFT
3 13 (0.44%) Selenium
4 8 (0.27%) LoadRunner
4 8 (0.27%) SoapUI
4 8 (0.27%) Team Foundation Server
5 7 (0.24%) JMeter
6 6 (0.20%) ClearQuest
7 5 (0.17%) MSI
7 5 (0.17%) MSTest
8 4 (0.14%) JUnit
8 4 (0.14%) NUnit
8 4 (0.14%) TestNG
9 3 (0.10%) Visual Studio
10 2 (0.068%) AppScan
10 2 (0.068%) SQL Server Management Studio (SSMS)
10 2 (0.068%) TestDirector
10 2 (0.068%) Toad
10 2 (0.068%) WebDriver
11 1 (0.034%) Cucumber
General
1 1023 (34.90%) Finance
2 245 (8.36%) Banking
3 231 (7.88%) Law
4 210 (7.16%) Legal
5 97 (3.31%) Retail
6 87 (2.97%) Telecoms
7 54 (1.84%) Investment Banking
8 51 (1.74%) International Banking
9 49 (1.67%) Back Office
10 43 (1.47%) Marketing
11 39 (1.33%) Advertising
12 35 (1.19%) German Language
13 34 (1.16%) Financial Institution
14 30 (1.02%) Manufacturing
15 25 (0.85%) Front Office
16 19 (0.65%) Billing
17 17 (0.58%) Welsh Language
18 16 (0.55%) French Language
19 14 (0.48%) Publishing
20 11 (0.38%) Italian Language
Libraries, Frameworks & Software Standards
1 53 (1.81%) Web Services
2 33 (1.13%) .NET
3 31 (1.06%) XML
4 23 (0.78%) HTML
5 13 (0.44%) WAP
6 11 (0.38%) CSS
7 10 (0.34%) FIX Protocol
8 9 (0.31%) Middleware
9 7 (0.24%) ASP.NET
10 6 (0.20%) SOAP
11 4 (0.14%) COM
12 3 (0.10%) .NET Framework
12 3 (0.10%) EDI
12 3 (0.10%) XSL
13 2 (0.068%) DHTML
13 2 (0.068%) REST
14 1 (0.034%) FpML
14 1 (0.034%) J2EE
14 1 (0.034%) Spring
14 1 (0.034%) XML Schema
Miscellaneous
1 315 (10.75%) Analytical Skills
2 228 (7.78%) Blackberry
3 140 (4.78%) Management Information System
4 74 (2.52%) iPhone
5 57 (1.94%) Video Conferencing
6 48 (1.64%) iPad
7 45 (1.54%) Data Centre
8 38 (1.30%) Mathematics
9 36 (1.23%) Computer Science
10 33 (1.13%) Statistics
11 27 (0.92%) Driving Licence
11 27 (0.92%) Fat Client
11 27 (0.92%) Thin Client
12 25 (0.85%) NHS
12 25 (0.85%) RSA SecurID
13 24 (0.82%) Smartphone
14 22 (0.75%) Derivative
14 22 (0.75%) Mobile App
15 20 (0.68%) Hedge funds
16 19 (0.65%) User Experience
Operating Systems
1 1424 (48.58%) Windows
2 734 (25.04%) Windows 7
3 308 (10.51%) Windows Server
4 226 (7.71%) Windows 8
5 182 (6.21%) Windows Server 2008
6 167 (5.70%) Windows XP
7 134 (4.57%) Windows Server 2003
8 97 (3.31%) Windows Server 2012
9 78 (2.66%) Windows 10
10 69 (2.35%) Unix
11 58 (1.98%) Linux
12 53 (1.81%) Android
13 36 (1.23%) Mac OS X
14 31 (1.06%) Windows Vista
15 21 (0.72%) Apple iOS
16 14 (0.48%) Mac OS
17 11 (0.38%) Windows 2000 Server
18 10 (0.34%) Solaris
19 9 (0.31%) VMS
20 7 (0.24%) Windows Mobile
Processes & Methodologies
1 1188 (40.53%) ITIL
2 452 (15.42%) Service Management
3 297 (10.13%) Incident Management
4 252 (8.60%) Service Delivery
5 191 (6.52%) Change Management
6 182 (6.21%) Business Analysis
7 169 (5.77%) Agile Software Development
8 144 (4.91%) Problem Management
9 136 (4.64%) Time Management
10 135 (4.61%) ITIL V3
11 122 (4.16%) ITSM
12 121 (4.13%) Ticket Management
13 111 (3.79%) CRM
14 103 (3.51%) Project Management
15 98 (3.34%) Document Management
16 91 (3.10%) Stakeholder Management
17 87 (2.97%) Data Analysis
18 84 (2.87%) Wealth Management
19 79 (2.70%) Root Cause Analysis
20 75 (2.56%) Asset Management
Programming Languages
1 257 (8.77%) SQL
2 63 (2.15%) C
3 45 (1.54%) Java
4 26 (0.89%) C#
5 23 (0.78%) VBA
6 17 (0.58%) T-SQL
7 14 (0.48%) VB
8 12 (0.41%) PowerShell
9 10 (0.34%) PL/SQL
9 10 (0.34%) Shell Script
10 9 (0.31%) C++
10 9 (0.31%) VBScript
11 6 (0.20%) JavaScript
11 6 (0.20%) Python
11 6 (0.20%) RPG
12 4 (0.14%) Lua
12 4 (0.14%) Perl
13 3 (0.10%) Bash Shell
14 2 (0.068%) ANSI SQL
15 1 (0.034%) R
Qualifications
1 251 (8.56%) Microsoft Certification
2 231 (7.88%) Degree
3 156 (5.32%) ITIL Certification
4 139 (4.74%) MCP
5 111 (3.79%) MCSE
6 84 (2.87%) Cisco Certification
7 80 (2.73%) CCNA
8 77 (2.63%) Security Cleared
9 73 (2.49%) ISEB
9 73 (2.49%) MCSA
10 64 (2.18%) A+ Certification
11 55 (1.88%) MCDST
11 55 (1.88%) SC Cleared
12 51 (1.74%) ISTQB
13 46 (1.57%) MCITP
14 36 (1.23%) ITIL Foundation Certificate
15 31 (1.06%) MOS
16 30 (1.02%) Network+ Certification
17 29 (0.99%) ISTQB Foundation Certification
18 23 (0.78%) MCTS
Quality Assurance & Compliance
1 611 (20.85%) SLA
2 65 (2.22%) QA
3 33 (1.13%) Data Quality
4 20 (0.68%) ISO 9001
5 18 (0.61%) ISO/IEC 27001
6 13 (0.44%) COBIT
7 12 (0.41%) Sarbanes-Oxley
8 11 (0.38%) EMIR
8 11 (0.38%) MiFID
9 9 (0.31%) Dodd-Frank
10 8 (0.27%) PCI DSS
11 4 (0.14%) SSAE 16
12 3 (0.10%) FATCA
12 3 (0.10%) ISO 9000
12 3 (0.10%) ISO27002
12 3 (0.10%) SEPA
13 2 (0.068%) Basel II
13 2 (0.068%) ISO/IEC 20000
13 2 (0.068%) ISO22301
13 2 (0.068%) Solvency II
System Software
1 1120 (38.21%) Active Directory
2 123 (4.20%) VMware Infrastructure
3 53 (1.81%) XenApp
4 35 (1.19%) Hyper-V
5 25 (0.85%) XenDesktop
6 15 (0.51%) vSphere
7 8 (0.27%) Firmware
8 7 (0.24%) Citrix Presentation Server
9 5 (0.17%) IMail Server
10 4 (0.14%) Terminal Server
10 4 (0.14%) Terminal Services
11 3 (0.10%) Microsoft App-V
11 3 (0.10%) UAG
12 2 (0.068%) BitLocker
12 2 (0.068%) vCloud
13 1 (0.034%) Microsoft Virtual Server
13 1 (0.034%) VMware Server
Systems Management
1 106 (3.62%) SCCM
2 32 (1.09%) Backup Exec
3 25 (0.85%) HP Quality Center
3 25 (0.85%) SCOM
4 14 (0.48%) Norton AntiVirus
5 9 (0.31%) DameWare
6 7 (0.24%) Cisco CUCM
6 7 (0.24%) MAILsweeper
7 6 (0.20%) Control-M
8 5 (0.17%) OpenView
8 5 (0.17%) Symantec Endpoint Protection
9 4 (0.14%) AirWatch
9 4 (0.14%) Iperf
9 4 (0.14%) RSA Archer
10 3 (0.10%) FortiGate
10 3 (0.10%) HP Data Protector
10 3 (0.10%) Nagios
10 3 (0.10%) NetBackup
10 3 (0.10%) OVSD
11 2 (0.068%) Nessus
Vendors
1 1018 (34.73%) Microsoft
2 441 (15.05%) Citrix
3 228 (7.78%) Cisco
4 203 (6.93%) VMware
5 110 (3.75%) HP
6 85 (2.90%) Remedy
7 79 (2.70%) ServiceNow
8 67 (2.29%) Mitel
9 61 (2.08%) Apple
10 54 (1.84%) Dell
11 53 (1.81%) SAP
12 51 (1.74%) iManage
13 50 (1.71%) Oracle
14 45 (1.54%) Bloomberg
15 44 (1.50%) Symantec
16 40 (1.36%) Avaya
17 33 (1.13%) Juniper
18 32 (1.09%) Adobe
19 29 (0.99%) Salesforce.com
20 28 (0.96%) LANDesk
London
Harvey Nash plc
Salary: £24000 per annum + + Package
Posted: Yesterday
London
Ashdown IT
Salary: £23000 - £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £25000 - £28000 per annum + shift allowance
Posted: 2 days ago
Nottingham, Nottinghamshire
JM
Salary: £22000 - £26000 per annum + Benefits
Posted: 2 days ago
Southampton, Hampshire
Sanderson
Salary: £16000.00 - £20000.00 per annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Blackburn, Lancashire
Chassam Contract
Salary: From £20,000 to £23,000 per annum
Posted: Yesterday
Swindon, Wiltshire
Experis Ltd
Salary: £16000 - £22000 per annum + fantastic pension and holiday package
Posted: Yesterday
Northamptonshire
Lorien Resourcing
Salary: £23000 - £25000 per annum + +Benefits
Posted: 23 hours ago
London
Colston Consulting
Salary: £25000 - £30000 per annum, Benefits Benefits
Posted: Yesterday
City, London
Dunsdon Rose
Salary: From £25,000 to £30,000 per annum Bonus + Benefits Package
Posted: 21 hours ago
City, London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: Yesterday
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £50000 - £64000 per annum + Excellent Benefits
Posted: Yesterday
Glasgow, Lanarkshire
Reed Technology
Salary: £16000 - £18000 per annum + on call allowance
Posted: 3 days ago
London
Randstad Technologies
Salary: £27000 - £30000 per annum + top benefits
Posted: 2 days ago
Halifax, West Yorkshire
Spring Technology
Salary: £20000.00 - £22000.00 per annum
Posted: 2 days ago
Bedfordshire
Ashdown IT
Salary: £20000 per annum + benefits
Posted: Yesterday
Wolverhampton, West Midlands (County)
McGregor Boyall
Salary: £25000 - £28000 per annum
Posted: Yesterday
Hertfordshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Health Care, Bonus, Pension
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: 2 days ago
Crawley, West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum + Bonus + Excellent Benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £24,000 per annum
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Southampton, Hampshire
Polar Recruitment
Salary: £20000 - £22000 per annum + Graet benefits - see below.
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £17000 - £20000 per annum
Posted: 5 days ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago