The statistics below represent IT jobs advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 223 255 257
Rank change year-on-year
+32 +2
Permanent jobs requiring a Service Analyst 1440 1382 1416
As % of all permanent IT jobs located in the UK 1.47% 1.25% 1.23%
As % of the Job Titles category 1.52% 1.30% 1.27%
Number of salaries quoted 1216 1185 1209
Median salary £27,500 £27,500 £26,500
Median salary % change year-on-year
- +3.77%
90% offered a salary of more than £19,590 £20,000 £19,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London median salary £24,000 £24,265 £24,000
% change year-on-year
-1.09% +1.10%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94514 106216 111227
As % of all permanent IT jobs located in the UK 96.41% 96.32% 96.48%
Number of salaries quoted 79535 87575 90644
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 24 July 2016 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +32 1336 £27,500 - 134
London +20 548 £31,500 -13.34% 39
South East +10 270 £25,000 - 33
East of England +57 112 £23,000 -4.16% 7
Yorkshire +29 112 £21,500 -4.44% 21
West Midlands +39 87 £21,500 +2.38% 11
West Yorkshire +17 79 £22,500 -2.17% 13
Surrey +62 76 £26,000 -3.70% 5
East Midlands +11 75 £24,000 +2.12% 7
City of London +15 70 £32,500 -13.33% 16
South West +9 68 £26,000 +10.63% 8
North West -8 57 £24,500 -2.00% 8
Leeds +28 50 £23,000 +3.37% 11
Berkshire +4 45 £53,500 +114.00% 4
Hertfordshire +22 37 £21,500 -21.81% 4
Hampshire -27 35 £20,500 -11.82% 7
Bristol +33 34 £28,000 +12.00% 5
Buckinghamshire -10 34 £21,500 -14.00% 12
Kent +27 31 £35,000 +40.00%
Wales +5 31 £22,500 -35.71% 4
Leicestershire +3 31 £24,500 +8.88% 1
Nottingham +27 30 £24,500 -24.61%
Nottinghamshire +18 30 £24,500 -18.33%
Manchester -29 30 £25,000 -33.33% 5
Southampton 0 29 £21,000 +10.52% 6
Birmingham +5 28 £22,992 -0.03% 2
South Wales +15 26 £24,250 -30.71% 4
Leicester +13 25 £27,000 +11.27% 1
East Sussex +25 22 £25,000 +16.27%
North Yorkshire +21 22 £17,000 -32.00% 4

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Analyst in the job title.

1 1464 (49.19%) Windows
2 1251 (42.04%) ITIL
3 1162 (39.05%) Active Directory
4 1023 (34.38%) Microsoft
5 1002 (33.67%) MS Office
6 981 (32.96%) Finance
7 819 (27.52%) MS Excel
8 760 (25.54%) Windows 7
9 609 (20.46%) SLA
10 482 (16.20%) Service Management
11 451 (15.15%) Citrix
12 342 (11.49%) MS Exchange
13 306 (10.28%) Windows Server
14 293 (9.85%) Incident Management
15 287 (9.64%) Analytical Skills
16 274 (9.21%) SQL
17 271 (9.11%) Microsoft Certification
18 261 (8.77%) Cisco
19 240 (8.06%) Law
20 238 (8.00%) Service Delivery
21 235 (7.90%) Degree
22 227 (7.63%) Legal
23 226 (7.59%) Windows 8
24 225 (7.56%) Banking
25 205 (6.89%) VPN
26 204 (6.85%) Change Management
27 189 (6.35%) VMware
28 182 (6.12%) Agile Software Development
29 174 (5.85%) Blackberry
30 173 (5.81%) Business Analysis

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 342 (11.49%) MS Exchange
2 135 (4.54%) Exchange Server 2010
3 114 (3.83%) Blackberry Enterprise Server
4 109 (3.66%) SharePoint
5 67 (2.25%) Exchange Server 2007
6 51 (1.71%) Exchange Server 2013
7 50 (1.68%) Skype for Business
8 43 (1.44%) Exchange Server 2003
9 30 (1.01%) IBM Notes
10 24 (0.81%) IIS
11 13 (0.44%) Confluence
12 8 (0.27%) SAS
13 7 (0.24%) Exchange Server 2000
13 7 (0.24%) Office Communications Server
14 6 (0.20%) MS Project Server
14 6 (0.20%) SharePoint Server
15 5 (0.17%) SharePoint 2013
16 4 (0.13%) SugarCRM
16 4 (0.13%) WebSphere
17 3 (0.10%) JBoss
Applications
1 1002 (33.67%) MS Office
2 819 (27.52%) MS Excel
3 140 (4.70%) MS PowerPoint
4 41 (1.38%) MS Visio
5 11 (0.37%) MS Project
6 10 (0.34%) Adobe Creative Suite
7 6 (0.20%) Spreadsheet
8 5 (0.17%) Acrobat
Business Applications
1 27 (0.91%) Salesforce.com CRM
2 20 (0.67%) Dynamics CRM
3 16 (0.54%) Remedy ITSM
4 12 (0.40%) assyst
4 12 (0.40%) SAP Oil and Gas
5 6 (0.20%) FastStats
6 5 (0.17%) thinkFolio
6 5 (0.17%) Unica
7 4 (0.13%) SystmOne
8 3 (0.10%) Eikon
8 3 (0.10%) SAP SM
9 2 (0.067%) Dynamics NAV
9 2 (0.067%) Eloqua
9 2 (0.067%) Lorenzo
9 2 (0.067%) Markit EDM
9 2 (0.067%) MetaTrader
9 2 (0.067%) Oracle Payroll
10 1 (0.034%) Misys Midas
10 1 (0.034%) SunGard AvantGard
10 1 (0.034%) Visualfiles
Cloud Services
1 164 (5.51%) Office 365
2 57 (1.92%) Mimecast
3 30 (1.01%) Microsoft Azure
4 22 (0.74%) SaaS
5 7 (0.24%) Amazon AWS
6 4 (0.13%) Google Apps
7 1 (0.034%) Amazon EC2
7 1 (0.034%) Amazon S3
7 1 (0.034%) Cloud Computing
Communications & Networking
1 205 (6.89%) VPN
2 131 (4.40%) LAN
3 127 (4.27%) WAN
4 126 (4.23%) TCP/IP
5 106 (3.56%) DNS
5 106 (3.56%) VoIP
6 91 (3.06%) Firewall
7 88 (2.96%) Internet
8 81 (2.72%) DHCP
9 39 (1.31%) Remote Desktop
10 32 (1.08%) Wireless
11 25 (0.84%) Intranet
11 25 (0.84%) PBX
12 22 (0.74%) IP Telephony
13 19 (0.64%) SAN
14 14 (0.47%) Cisco IOS
14 14 (0.47%) Extranet
14 14 (0.47%) SSL
15 13 (0.44%) Broadband
16 12 (0.40%) ADSL
Database & Business Intelligence
1 124 (4.17%) SQL Server
2 22 (0.74%) Data Warehouse
3 21 (0.71%) BusinessObjects
4 18 (0.60%) Oracle Database
5 17 (0.57%) Relational Database
6 16 (0.54%) QlikView
6 16 (0.54%) SQL Server 2008
7 13 (0.44%) Crystal Reports
8 12 (0.40%) SQL Server Reporting Services
9 11 (0.37%) MS Access
10 10 (0.34%) Data Mining
10 10 (0.34%) Oracle Reports
10 10 (0.34%) SQL Server 2005
11 8 (0.27%) SQL Server Integration Services
12 7 (0.24%) SAP BI
13 6 (0.20%) Big Data
13 6 (0.20%) MySQL
13 6 (0.20%) Oracle BI EE
14 4 (0.13%) IDOL
14 4 (0.13%) SQL Server Analysis Services
Development Applications
1 56 (1.88%) JIRA
2 27 (0.91%) HP UFT
3 18 (0.60%) Selenium
4 10 (0.34%) LoadRunner
5 8 (0.27%) JMeter
5 8 (0.27%) SoapUI
6 7 (0.24%) ClearQuest
6 7 (0.24%) SQL Server Management Studio (SSMS)
7 6 (0.20%) AppScan
8 4 (0.13%) JUnit
8 4 (0.13%) NUnit
8 4 (0.13%) TestNG
9 3 (0.10%) Bugzilla
9 3 (0.10%) Team Foundation Server
9 3 (0.10%) WebDriver
10 2 (0.067%) MSI
10 2 (0.067%) MSTest
10 2 (0.067%) Visual Studio
11 1 (0.034%) Cucumber
11 1 (0.034%) Rhino Mocks
General
1 981 (32.96%) Finance
2 240 (8.06%) Law
3 227 (7.63%) Legal
4 225 (7.56%) Banking
5 92 (3.09%) Telecoms
6 85 (2.86%) Retail
7 61 (2.05%) International Banking
8 53 (1.78%) Marketing
9 33 (1.11%) German Language
9 33 (1.11%) Investment Banking
10 32 (1.08%) Financial Institution
11 29 (0.97%) Manufacturing
12 28 (0.94%) Advertising
12 28 (0.94%) Back Office
13 23 (0.77%) Front Office
14 21 (0.71%) French Language
15 20 (0.67%) Billing
16 15 (0.50%) Italian Language
17 13 (0.44%) Electronics
18 12 (0.40%) Welsh Language
Libraries, Frameworks & Software Standards
1 45 (1.51%) .NET
2 40 (1.34%) Web Services
3 28 (0.94%) XML
4 27 (0.91%) HTML
5 14 (0.47%) WAP
6 13 (0.44%) ASP.NET
7 11 (0.37%) CSS
8 10 (0.34%) FIX Protocol
9 8 (0.27%) jQuery
9 8 (0.27%) Middleware
10 7 (0.24%) XSL
11 6 (0.20%) COM
11 6 (0.20%) SOAP
12 3 (0.10%) EDI
13 1 (0.034%) FpML
13 1 (0.034%) J2EE
13 1 (0.034%) SAP XI
13 1 (0.034%) Spring
13 1 (0.034%) Spring MVC
13 1 (0.034%) XML Schema
Miscellaneous
1 287 (9.64%) Analytical Skills
2 174 (5.85%) Blackberry
3 118 (3.97%) Management Information System
4 62 (2.08%) iPhone
5 50 (1.68%) Data Centre
6 49 (1.65%) iPad
6 49 (1.65%) Mathematics
7 45 (1.51%) Video Conferencing
8 43 (1.44%) Computer Science
9 33 (1.11%) Smartphone
10 29 (0.97%) Driving Licence
11 23 (0.77%) Fintech
11 23 (0.77%) Foreign Exchange (FX)
11 23 (0.77%) Statistics
12 22 (0.74%) RSA SecurID
13 21 (0.71%) NHS
14 17 (0.57%) Data Protection Act
14 17 (0.57%) Derivative
14 17 (0.57%) Fat Client
14 17 (0.57%) Thin Client
Operating Systems
1 1464 (49.19%) Windows
2 760 (25.54%) Windows 7
3 306 (10.28%) Windows Server
4 226 (7.59%) Windows 8
5 172 (5.78%) Windows XP
6 158 (5.31%) Windows Server 2008
7 123 (4.13%) Windows Server 2003
8 116 (3.90%) Windows 10
9 108 (3.63%) Windows Server 2012
10 80 (2.69%) Unix
11 74 (2.49%) Linux
12 69 (2.32%) Android
13 41 (1.38%) Windows Vista
14 38 (1.28%) Mac OS X
15 24 (0.81%) Apple iOS
16 15 (0.50%) Mac OS
17 12 (0.40%) Windows 2000 Server
18 9 (0.30%) VMS
19 8 (0.27%) Solaris
19 8 (0.27%) Windows NT
Processes & Methodologies
1 1251 (42.04%) ITIL
2 482 (16.20%) Service Management
3 293 (9.85%) Incident Management
4 238 (8.00%) Service Delivery
5 204 (6.85%) Change Management
6 182 (6.12%) Agile Software Development
7 173 (5.81%) Business Analysis
8 149 (5.01%) Problem Management
9 146 (4.91%) ITIL V3
10 138 (4.64%) Ticket Management
11 125 (4.20%) Time Management
12 119 (4.00%) ITSM
13 114 (3.83%) Stakeholder Management
14 111 (3.73%) Document Management
15 106 (3.56%) CRM
16 103 (3.46%) Project Management
17 93 (3.13%) Root Cause Analysis
18 80 (2.69%) User Acceptance Testing
19 74 (2.49%) Case Management
20 73 (2.45%) Risk Management
Programming Languages
1 274 (9.21%) SQL
2 66 (2.22%) C
3 50 (1.68%) Java
4 34 (1.14%) C#
5 24 (0.81%) VBA
6 22 (0.74%) VB
7 19 (0.64%) PowerShell
8 16 (0.54%) T-SQL
9 12 (0.40%) JavaScript
10 10 (0.34%) Shell Script
11 9 (0.30%) C++
11 9 (0.30%) PL/SQL
12 7 (0.24%) VBScript
13 6 (0.20%) Python
14 5 (0.17%) RPG
15 4 (0.13%) Lua
16 3 (0.10%) Bash Shell
16 3 (0.10%) Perl
16 3 (0.10%) PHP
16 3 (0.10%) XPath
Qualifications
1 271 (9.11%) Microsoft Certification
2 235 (7.90%) Degree
3 156 (5.24%) ITIL Certification
4 146 (4.91%) MCSE
5 127 (4.27%) MCP
6 115 (3.86%) Cisco Certification
7 108 (3.63%) CCNA
8 85 (2.86%) MCSA
9 83 (2.79%) Security Cleared
10 64 (2.15%) A+ Certification
11 59 (1.98%) MCITP
12 56 (1.88%) ISEB
13 52 (1.75%) SC Cleared
14 42 (1.41%) MCDST
15 41 (1.38%) ISTQB
16 33 (1.11%) Network+ Certification
17 30 (1.01%) MOS
18 28 (0.94%) ITIL Foundation Certificate
19 22 (0.74%) MCTS
20 21 (0.71%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 609 (20.46%) SLA
2 55 (1.85%) QA
3 29 (0.97%) Data Quality
4 19 (0.64%) ISO 9001
5 14 (0.47%) Sarbanes-Oxley
6 13 (0.44%) ISO/IEC 27001
7 7 (0.24%) COBIT
7 7 (0.24%) MiFID
8 6 (0.20%) ISO/IEC 17799
8 6 (0.20%) ISO19770
9 5 (0.17%) EMIR
10 4 (0.13%) Dodd-Frank
10 4 (0.13%) PCI DSS
10 4 (0.13%) SSAE 16
11 3 (0.10%) FATCA
11 3 (0.10%) ISO 9000
11 3 (0.10%) SEPA
12 2 (0.067%) Solvency II
13 1 (0.034%) HL7
13 1 (0.034%) ISO/IEC 20000
System Software
1 1162 (39.05%) Active Directory
2 123 (4.13%) VMware Infrastructure
3 48 (1.61%) XenApp
4 41 (1.38%) Hyper-V
5 31 (1.04%) XenDesktop
6 15 (0.50%) vSphere
7 13 (0.44%) Virtual Machines
8 8 (0.27%) Firmware
9 7 (0.24%) IMail Server
10 6 (0.20%) Citrix Presentation Server
11 5 (0.17%) UAG
11 5 (0.17%) Virtual Desktop
11 5 (0.17%) Virtual Servers
12 4 (0.13%) Terminal Services
12 4 (0.13%) VMware ESXi
13 3 (0.10%) BitLocker
13 3 (0.10%) Terminal Server
14 2 (0.067%) Microsoft App-V
14 2 (0.067%) Microsoft Virtual Server
14 2 (0.067%) VMware ESX
Systems Management
1 103 (3.46%) SCCM
2 21 (0.71%) SCOM
3 20 (0.67%) Backup Exec
4 19 (0.64%) HP Quality Center
5 12 (0.40%) NetBackup
6 8 (0.27%) AirWatch
6 8 (0.27%) Microsoft Intune
7 7 (0.24%) Norton AntiVirus
8 6 (0.20%) Cisco CUCM
9 5 (0.17%) DameWare
9 5 (0.17%) HP Data Protector
9 5 (0.17%) Nessus
10 4 (0.13%) Casper Suite
10 4 (0.13%) HP Fortify
10 4 (0.13%) Iperf
10 4 (0.13%) RSA Archer
10 4 (0.13%) Symantec Endpoint Protection
10 4 (0.13%) WSUS
11 3 (0.10%) Control-M
11 3 (0.10%) Nagios
Vendors
1 1023 (34.38%) Microsoft
2 451 (15.15%) Citrix
3 261 (8.77%) Cisco
4 189 (6.35%) VMware
5 98 (3.29%) HP
6 84 (2.82%) ServiceNow
7 82 (2.76%) Remedy
8 79 (2.65%) Mitel
9 72 (2.42%) Oracle
10 70 (2.35%) Apple
11 58 (1.95%) iManage
12 47 (1.58%) SAP
13 44 (1.48%) Dell
14 42 (1.41%) Avaya
15 39 (1.31%) Bloomberg
16 35 (1.18%) Salesforce.com
17 34 (1.14%) LANDesk
18 31 (1.04%) Juniper
19 30 (1.01%) SolarWinds
20 28 (0.94%) Adobe
Hertfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 2 days ago
Woking, Surrey
Plan UK
Salary: Competitive
Posted: 2 days ago
London
Harvey Nash plc
Salary: £32000 - £34000 per annum + + Package
Posted: 2 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £18000 - £25000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum + bonuses and benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Posted: 2 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: 2 days ago
Ipswich, Suffolk
Bristow Holland
Salary: £17k - 22k per year
Posted: 5 days ago
High Wycombe, Buckinghamshire
ReThink Recruitment
Salary: £22000.00 - £26000.00 per annum + benefits
Posted: 4 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £23000 - £28000 per annum
Posted: 5 days ago
Cardiff, South Glamorgan
Spencer Rose
Salary: From £19,000 to £20,000 per annum + shift allowance + package
Posted: 2 days ago
West London
Ashdown IT
Salary: £25000 per annum + bonus
Posted: 3 days ago
London
Energon People
Salary: £35000.00 - £45000.00 per annum + bonus + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £22500 per annum
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Posted: 5 days ago
High Wycombe, Buckinghamshire
onezeero.
Salary: £18000 - £25000 per annum + Excellent Benefits Package
Posted: 3 days ago
Gloucester, Gloucestershire
Harvey Nash plc
Salary: £17000 - £22000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
Posted: 2 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £18000 - £20000 per annum
Posted: 3 days ago
Hull, North Humberside
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 5 days ago
Pontefract, West Yorkshire
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum bonus, free parking, 25 days holiday
Posted: 5 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum bonus, free parking, 25 days holiday
Posted: 5 days ago
Surbiton, Surrey
Talent International
Salary: £23000.00 per annum + Private Health + Pension
Posted: 5 days ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 2 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £2000 - £25000 per annum + Benefits
Posted: 2 days ago
Surbiton, Surrey
Tui (Ip) Ltd
Salary: Competitive
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Oscar
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Posted: 5 days ago