The table below looks at the statistics for the Service Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 348 313 374
Rank change year-on-year
-35 +61
Permanent jobs requiring a Service Analyst 890 1024 741
As % of all permanent IT jobs located in the UK 0.81% 0.87% 0.68%
As % of the Job Titles category 0.86% 0.92% 0.72%
Number of salaries quoted 758 880 633
Average salary £24,500 £24,000 £23,000
Average salary % change year-on-year
+2.08% +4.34%
90% offered a salary of more than £19,000 £18,500 £17,250
10% offered a salary of more than £37,500 £35,500 £35,516
UK excluding London average salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103461 110803 102664
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.34%
Number of salaries quoted 85580 90507 85036
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 29 July 2015 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 857 £24,500 +2.08% 114
London +19 330 £31,000 +10.71% 30
South East +25 207 £23,250 +3.33% 24
Yorkshire +4 85 £22,000 +10.00% 6
City of London +9 77 £31,375 +14.09% 7
South West +4 64 £21,875 -2.77% 8
West Yorkshire +16 60 £22,000 +10.00% 3
North West -23 60 £21,500 -2.27% 9
Hampshire +17 57 £22,250 +11.25% 3
East of England -32 54 £21,000 -14.28% 22
Buckinghamshire +32 49 £22,500 -10.00% 5
Leeds +4 45 £22,000 +7.31% 2
Berkshire +16 37 £24,750 +1.02% 4
West Midlands -15 35 £21,000 -2.32% 6
Milton Keynes +16 34 £22,500 -10.00% 4
Surrey -5 32 £24,000 -9.00% 7
Southampton +2 28 £19,000 -5.00% 1
Cheshire -3 28 £19,750 +3.94% 3
Manchester -16 27 £22,250 -9.18% 4
East Midlands -8 26 £22,500 +12.50% 8
Leicestershire +26 21 £23,383 +26.39% 2
West Sussex +3 18 £23,000 -2.12% 2
Hertfordshire -13 18 £21,500 -12.24% 5
Cambridgeshire +10 17 £20,500 -6.81% 7
Gloucestershire +1 17 £24,000 -5.88%
Wiltshire -11 17 £21,000 -16.00% 1
Scotland -36 16 £24,500 -2.00% 1
Slough +9 15 £24,250 -35.33% 1
North Yorkshire -1 15 £23,750 +39.70% 2
Kegworth - 14 - -

Service Analyst
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1108 (58.50%) Windows
2 921 (48.63%) ITIL
3 893 (47.15%) Microsoft
4 839 (44.30%) Active Directory
5 835 (44.09%) MS Office
6 600 (31.68%) Windows 7
7 593 (31.31%) MS Excel
8 464 (24.50%) SLA
9 339 (17.90%) Finance
10 329 (17.37%) MS Exchange
11 297 (15.68%) Service Management
12 285 (15.05%) Citrix
13 229 (12.09%) Windows XP
14 214 (11.30%) Blackberry
15 208 (10.98%) Incident Management
16 171 (9.03%) Legal
17 169 (8.92%) Microsoft Certification
18 167 (8.82%) Blackberry Enterprise Server
19 158 (8.34%) Degree
20 157 (8.29%) Service Delivery
21 154 (8.13%) Law
22 149 (7.87%) Cisco
22 149 (7.87%) Analytical Skills
23 148 (7.81%) Banking
24 143 (7.55%) Windows 8
25 138 (7.29%) VMware
26 133 (7.02%) Windows Server 2008
27 128 (6.76%) MCP
28 118 (6.23%) WAN
29 117 (6.18%) LAN

Service Analyst
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 329 (17.37%) MS Exchange
2 167 (8.82%) Blackberry Enterprise Server
3 100 (5.28%) Exchange Server 2010
4 71 (3.75%) Exchange Server 2007
5 67 (3.54%) SharePoint
6 45 (2.38%) WorkSite
7 42 (2.22%) Exchange Server 2003
8 35 (1.85%) IBM Notes
9 27 (1.43%) Exchange Server 2013
10 24 (1.27%) Lync
11 20 (1.06%) Exchange Server 2000
12 12 (0.63%) IIS
13 7 (0.37%) Apache
14 4 (0.21%) Confluence
15 3 (0.16%) SharePoint 2010
15 3 (0.16%) CMS
16 2 (0.11%) SharePoint Server
16 2 (0.11%) Drupal
16 2 (0.11%) Tomcat
17 1 (0.053%) OpenEdge
Applications
1 835 (44.09%) MS Office
2 593 (31.31%) MS Excel
3 81 (4.28%) MS PowerPoint
4 19 (1.00%) MS Visio
5 6 (0.32%) Spreadsheet
5 6 (0.32%) Adobe Creative Suite
6 3 (0.16%) MS Project
7 1 (0.053%) PowerPivot
Business Applications
1 8 (0.42%) Remedy ITSM
2 5 (0.26%) Dynamics CRM
3 4 (0.21%) Oracle Applications
3 4 (0.21%) Magento
3 4 (0.21%) Fredhopper
4 3 (0.16%) Eikon
4 3 (0.16%) assyst
5 2 (0.11%) SAP ERP
5 2 (0.11%) SAP BPC
6 1 (0.053%) SAP HCM
6 1 (0.053%) Cerner Millennium
6 1 (0.053%) SAP FI/CO
6 1 (0.053%) SAP CO
6 1 (0.053%) RMDS
6 1 (0.053%) ResourceLink
6 1 (0.053%) SAP CCM
6 1 (0.053%) Agresso
6 1 (0.053%) SAP HR
6 1 (0.053%) SAP FI
Cloud Services
1 35 (1.85%) Office 365
2 19 (1.00%) Mimecast
3 12 (0.63%) SaaS
4 7 (0.37%) Amazon AWS
4 7 (0.37%) Cloud Computing
5 4 (0.21%) IaaS
6 2 (0.11%) Amazon ELB
6 2 (0.11%) Amazon EC2
6 2 (0.11%) Amazon S3
6 2 (0.11%) Google Apps
7 1 (0.053%) PaaS
7 1 (0.053%) Microsoft Azure
7 1 (0.053%) Yammer
7 1 (0.053%) iPaaS
Communications & Networking
1 118 (6.23%) WAN
2 117 (6.18%) LAN
3 97 (5.12%) TCP/IP
4 89 (4.70%) VPN
5 87 (4.59%) Internet
6 65 (3.43%) Firewall
7 54 (2.85%) DNS
8 52 (2.75%) DHCP
9 49 (2.59%) VoIP
10 34 (1.80%) Wireless
11 32 (1.69%) IP Telephony
12 27 (1.43%) SAN
13 25 (1.32%) ADSL
14 18 (0.95%) VLAN
15 13 (0.69%) Broadband
15 13 (0.69%) SSL
16 12 (0.63%) FTP
17 11 (0.58%) 3G
18 10 (0.53%) Extranet
19 9 (0.48%) Intranet
Database & Business Intelligence
1 52 (2.75%) SQL Server
2 19 (1.00%) Relational Database
3 16 (0.84%) SQL Server 2008
4 7 (0.37%) SQL Server 2012
4 7 (0.37%) Crystal Reports
5 5 (0.26%) SQL Server 2005
6 3 (0.16%) MS Access
6 3 (0.16%) Data Warehouse
7 2 (0.11%) Oracle Database
7 2 (0.11%) SQL Server Reporting Services
7 2 (0.11%) BusinessObjects
7 2 (0.11%) SAP BW
7 2 (0.11%) SQL Server 2000
8 1 (0.053%) SAP BI
8 1 (0.053%) FileMaker
8 1 (0.053%) Oracle Reports
8 1 (0.053%) DB2
8 1 (0.053%) RDBMS
8 1 (0.053%) SQL Server Integration Services
Development Applications
1 4 (0.21%) Yeoman
2 3 (0.16%) InstallShield
3 2 (0.11%) Jenkins
General
1 339 (17.90%) Finance
2 171 (9.03%) Legal
3 154 (8.13%) Law
4 148 (7.81%) Banking
5 72 (3.80%) Telecoms
6 70 (3.70%) Retail
7 36 (1.90%) Advertising
8 34 (1.80%) International Banking
9 17 (0.90%) Publishing
9 17 (0.90%) Financial Institution
10 15 (0.79%) German Language
11 14 (0.74%) Marketing
11 14 (0.74%) Investment Banking
12 11 (0.58%) French Language
13 10 (0.53%) Pharmaceutical
14 8 (0.42%) Back Office
15 7 (0.37%) Manufacturing
16 6 (0.32%) Swedish Language
16 6 (0.32%) Turkish Language
17 5 (0.26%) Italian Language
Libraries, Frameworks & Software Standards
1 17 (0.90%) XML
2 12 (0.63%) HTML
3 11 (0.58%) Application Packaging
4 10 (0.53%) .NET
4 10 (0.53%) CSS
5 9 (0.48%) COM
6 8 (0.42%) Web Services
7 5 (0.26%) FIX Protocol
8 4 (0.21%) HTML5
8 4 (0.21%) ASP.NET
8 4 (0.21%) Flash
9 2 (0.11%) EDI
9 2 (0.11%) Ajax
9 2 (0.11%) JSP
9 2 (0.11%) jQuery
Miscellaneous
1 214 (11.30%) Blackberry
2 149 (7.87%) Analytical Skills
3 113 (5.97%) Management Information System
4 43 (2.27%) Computer Science
5 34 (1.80%) iPhone
6 29 (1.53%) Thin Client
6 29 (1.53%) Fat Client
7 27 (1.43%) Mathematics
8 26 (1.37%) CMDB
9 25 (1.32%) iPad
10 24 (1.27%) Video Conferencing
11 19 (1.00%) Data Centre
11 19 (1.00%) PDA
12 18 (0.95%) EPoS
13 17 (0.90%) Enterprise Software
14 15 (0.79%) Hedge funds
15 12 (0.63%) User Experience
16 11 (0.58%) NHS
17 9 (0.48%) Handset
18 8 (0.42%) Statistics
Operating Systems
1 1108 (58.50%) Windows
2 600 (31.68%) Windows 7
3 229 (12.09%) Windows XP
4 143 (7.55%) Windows 8
5 133 (7.02%) Windows Server 2008
6 111 (5.86%) Windows Server 2003
7 73 (3.85%) Android
8 60 (3.17%) Windows Server 2012
9 51 (2.69%) Apple iOS
9 51 (2.69%) Linux
10 39 (2.06%) Windows Vista
11 35 (1.85%) UNIX
12 23 (1.21%) Mac OS X
12 23 (1.21%) Windows 2000 Server
13 14 (0.74%) Windows 2000
14 7 (0.37%) Windows Mobile
15 5 (0.26%) Mac OS
15 5 (0.26%) Solaris
16 2 (0.11%) Ubuntu
16 2 (0.11%) Windows Phone
Processes & Methodologies
1 921 (48.63%) ITIL
2 297 (15.68%) Service Management
3 208 (10.98%) Incident Management
4 157 (8.29%) Service Delivery
5 109 (5.76%) Problem Management
6 93 (4.91%) ITSM
7 67 (3.54%) Change Management
8 62 (3.27%) Configuration Management
8 62 (3.27%) Document Management
9 58 (3.06%) Project Management
10 57 (3.01%) Time Management
11 56 (2.96%) CRM
12 46 (2.43%) PRINCE2
13 43 (2.27%) ITIL V3
13 43 (2.27%) Continuous Improvement
14 38 (2.01%) Service Desk Management
15 35 (1.85%) Mentoring
16 31 (1.64%) Asset Management
17 27 (1.43%) Practice Management
18 22 (1.16%) Disaster Recovery
Programming Languages
1 80 (4.22%) SQL
2 23 (1.21%) C
3 12 (0.63%) JavaScript
4 9 (0.48%) Java
5 7 (0.37%) VBA
6 4 (0.21%) PowerShell
7 3 (0.16%) T-SQL
8 2 (0.11%) VB
8 2 (0.11%) C#
9 1 (0.053%) ActionScript
9 1 (0.053%) ActionScript 2.0
9 1 (0.053%) Python
9 1 (0.053%) Shell Script
Qualifications
1 169 (8.92%) Microsoft Certification
2 158 (8.34%) Degree
3 128 (6.76%) MCP
4 87 (4.59%) ITIL Certification
5 75 (3.96%) Security Cleared
6 70 (3.70%) MCSE
7 65 (3.43%) Cisco Certification
8 60 (3.17%) CCNA
9 52 (2.75%) MCITP
10 49 (2.59%) A+ Certification
10 49 (2.59%) MCDST
11 45 (2.38%) SC Cleared
12 43 (2.27%) ITIL Foundation Certificate
13 36 (1.90%) MCSA
14 26 (1.37%) MOS
15 25 (1.32%) MCTS
16 9 (0.48%) CCENT
17 7 (0.37%) HND
18 4 (0.21%) SAP Certification
18 4 (0.21%) PRINCE2 Certification
Quality Assurance & Compliance
1 464 (24.50%) SLA
2 27 (1.43%) ISO 9001
3 14 (0.74%) QA
4 11 (0.58%) ISO/IEC 27001
5 2 (0.11%) MiFID
5 2 (0.11%) HL7
5 2 (0.11%) JSP 440
5 2 (0.11%) EMIR
6 1 (0.053%) PCI DSS
6 1 (0.053%) Data Quality
6 1 (0.053%) COBIT
System Software
1 839 (44.30%) Active Directory
2 88 (4.65%) VMware Infrastructure
3 61 (3.22%) Hyper-V
4 47 (2.48%) XenApp
5 24 (1.27%) XenServer
6 17 (0.90%) XenDesktop
7 12 (0.63%) vSphere
8 10 (0.53%) Terminal Services
9 7 (0.37%) Terminal Server
10 6 (0.32%) Microsoft App-V
10 6 (0.32%) VMware ESXi
11 4 (0.21%) Forefront TMG
12 3 (0.16%) MetaFrame
12 3 (0.16%) vCloud
12 3 (0.16%) KVM
12 3 (0.16%) VMware ESX
12 3 (0.16%) Citrix Presentation Server
13 2 (0.11%) ISA Server
14 1 (0.053%) Xen
14 1 (0.053%) Microsoft Virtual Server
Systems Management
1 81 (4.28%) SCCM
2 22 (1.16%) Norton AntiVirus
3 21 (1.11%) Backup Exec
4 9 (0.48%) DameWare
4 9 (0.48%) ZENworks
5 7 (0.37%) SCOM
5 7 (0.37%) Systems Management Server (SMS)
6 5 (0.26%) SCSM
7 4 (0.21%) WSUS
8 3 (0.16%) OpenView
8 3 (0.16%) Tivoli Storage Manager
8 3 (0.16%) MOM
9 2 (0.11%) Tivoli
9 2 (0.11%) Nagios
9 2 (0.11%) NetBackup
9 2 (0.11%) SCVMM
9 2 (0.11%) Ansible
9 2 (0.11%) AirWatch
9 2 (0.11%) McAfee ePO
9 2 (0.11%) Puppet
Vendors
1 893 (47.15%) Microsoft
2 285 (15.05%) Citrix
3 149 (7.87%) Cisco
4 138 (7.29%) VMware
5 55 (2.90%) Remedy
5 55 (2.90%) HP
6 49 (2.59%) Symantec
7 39 (2.06%) Apple
8 38 (2.01%) ServiceNow
9 36 (1.90%) Lotus
10 32 (1.69%) Bloomberg
11 29 (1.53%) OpenText
12 28 (1.48%) Reuters
13 27 (1.43%) Dell
14 20 (1.06%) Oracle
14 20 (1.06%) Avaya
14 20 (1.06%) McAfee
15 19 (1.00%) SAP
16 18 (0.95%) NetApp
16 18 (0.95%) LANDesk
Cambridge, Cambridgeshire
Salt
Salary: £20000 - £30000 per annum + Benefits
Posted: 2 hours ago
London
Premier IT
Salary: £28000 - £32000 per annum
Posted: 3 hours ago
London
Ashdown IT
Salary: £20000 - £25850 per annum
Posted: 5 hours ago
Leicester, Leicestershire
Blues Point Ltd
Salary: Up to £25,000 per annum + pension, healthcare, bonus, shift allowance,
Posted: 5 hours ago
Horsham, West Sussex
Cyber Team
Salary: From £23,000 to £25,000 per annum
Posted: 5 hours ago
High Wycombe, Buckinghamshire
RBW Consulting
Salary: Up to £35,000 depending on experince
Posted: 7 hours ago
Birmingham, West Midlands (County)
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum + Bens
Posted: 12 hours ago
London
Marcus Donald People
Salary: £25000 - £26000 per annum
Posted: 12 hours ago
London
Global Technology Solutions Ltd
Salary: £18000 - £23000 per annum + benefits + training
Posted: 13 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £45000 per annum + Benefits
Posted: 13 hours ago
London
Harris Global
Posted: Yesterday
Alderley Edge, Cheshire
Allegro Networks Ltd
Salary: From £18,500 to £23,000 per annum
Posted: Yesterday
London
Harris Global
Salary: £24000.00 - £26500 per annum + bonus + benefits
Posted: Yesterday
Chorley, Lancashire
Resourcing People Ltd.
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: Yesterday
Weybridge, Surrey
Capita Resourcing - IT Resourcing
Salary: £22000 - £26000 per annum
Posted: Yesterday
Colchester, Essex
Ashdown IT
Salary: £26000 per annum + bonus
Posted: Yesterday
City, London
Quant Capital
Salary: From £25,000 to £28,000 per annum + bonus and benefits
Posted: Yesterday
South East London
Opus Recruitment Solutions Ltd
Salary: £0 - £35000 per annum, Benefits Bonus + Benefits
Posted: 2 days ago
Knutsford, Cheshire
Global Technology Solutions Ltd
Salary: £15000 - £18000 per annum
Posted: 2 days ago