The first table below looks at the demand for the Service Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 314 358 366
Rank change year-on-year
+44 +8
Permanent jobs requiring a Service Analyst 980 729 723
As % of all permanent IT jobs located in the UK 0.85% 0.67% 0.61%
As % of the Job Titles category 0.90% 0.71% 0.64%
Number of salaries quoted 838 624 622
Average salary £24,000 £23,000 £23,500
Average salary % change year-on-year
+4.34% -2.12%
90% offered a salary of more than £18,500 £17,450 £17,000
10% offered a salary of more than £35,500 £35,000 £39,600
UK excluding London average salary £22,000 £21,750 £22,500
% change year-on-year
+1.14% -3.33%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108763 102557 112445
As % of all permanent IT jobs located in the UK 94.43% 94.28% 95.10%
Number of salaries quoted 88869 85119 96467
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 22 July 2014 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 883 £24,000 +4.34% 117
London +36 313 £28,000 - 49
South East +7 190 £22,500 +3.44% 15
City of London +22 95 £27,500 -8.33% 23
East of England +37 88 £24,500 +16.66% 10
North West +33 87 £21,500 -6.52% 8
Yorkshire -67 76 £20,000 -4.76% 16
Scotland +26 63 £25,000 - 5
Manchester +22 53 £26,000 +13.04% 5
Surrey +9 49 £26,250 +11.70% 3
South West -6 45 £22,750 +16.66% 9
Hampshire -21 45 £20,000 +5.26% 2
West Yorkshire -50 45 £20,000 -4.76% 11
Leeds -42 40 £20,500 -2.38% 8
Glasgow +18 37 £25,000 -
West Midlands +13 37 £20,874 -1.76% 2
East Midlands -1 36 £19,750 +1.28% 4
Essex +25 29 £29,000 +54.66% 1
Cheshire +23 28 £19,000 -20.83% 3
Southampton +5 28 £20,000 +8.10% 1
Berkshire +7 27 £24,500 +16.66% 3
Oxfordshire +25 26 £19,000 -7.31% 1
Hertfordshire +2 26 £24,500 +16.66% 2
Wiltshire +9 22 £25,000 -22.48% 3
South Yorkshire +8 21 £21,500 +4.87% 3
Sheffield +4 17 £21,500 +4.87% 2
Northamptonshire -4 17 £21,500 -2.27%
Northampton -11 16 £21,500 -2.27%
Reading +14 15 £22,000 +6.02% 1
Cambridgeshire +7 15 £22,000 -2.22% 4

Service Analyst
Top 30 Related IT Skills

For the 6 months to 22 July 2014, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1067 (54.77%) Windows
2 1053 (54.06%) ITIL
3 888 (45.59%) Active Directory
4 749 (38.45%) MS Office
5 695 (35.68%) Microsoft
6 557 (28.59%) MS Excel
7 539 (27.67%) Windows 7
8 434 (22.28%) SLA
9 367 (18.84%) Windows XP
10 344 (17.66%) MS Exchange
11 343 (17.61%) Citrix
12 330 (16.94%) Finance
13 313 (16.07%) Service Management
14 265 (13.60%) Microsoft Certification
15 212 (10.88%) Service Delivery
16 206 (10.57%) Blackberry
17 199 (10.22%) Incident Management
18 193 (9.91%) Windows Server 2003
19 171 (8.78%) Windows Server 2008
20 163 (8.37%) Cisco
21 152 (7.80%) TCP/IP
22 149 (7.65%) Problem Management
23 140 (7.19%) ITIL Certification
24 139 (7.14%) Legal
24 139 (7.14%) Degree
25 136 (6.98%) Law
26 133 (6.83%) MCP
27 123 (6.31%) VMware
28 113 (5.80%) SQL
29 111 (5.70%) MCSE

Service Analyst
Top Related IT Skills by Category

For the 6 months to 22 July 2014, IT jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 344 (17.66%) MS Exchange
2 101 (5.18%) Exchange Server 2007
3 99 (5.08%) Blackberry Enterprise Server
4 70 (3.59%) SharePoint
5 67 (3.44%) Exchange Server 2010
6 59 (3.03%) Exchange Server 2003
7 44 (2.26%) WorkSite
8 33 (1.69%) IBM Notes
9 29 (1.49%) Lync
10 21 (1.08%) SharePoint 2010
10 21 (1.08%) Apache
11 20 (1.03%) IIS
12 16 (0.82%) CMS
13 11 (0.56%) Exchange Server 2013
14 10 (0.51%) Tomcat
15 8 (0.41%) Exchange Server 2000
16 7 (0.36%) Documentum
16 7 (0.36%) Liferay
17 4 (0.21%) Moodle
17 4 (0.21%) Adobe CQ
Applications
1 749 (38.45%) MS Office
2 557 (28.59%) MS Excel
3 91 (4.67%) MS PowerPoint
4 14 (0.72%) MS Visio
5 5 (0.26%) Spreadsheet
6 3 (0.15%) MS Project
7 1 (0.051%) Acrobat
Business Applications
1 10 (0.51%) Remedy ITSM
2 4 (0.21%) assyst
3 3 (0.15%) Dynamics NAV
3 3 (0.15%) Dynamics CRM
3 3 (0.15%) Bond Adapt
4 2 (0.10%) Oracle Applications
5 1 (0.051%) SAP CRM
5 1 (0.051%) SAP ERP
5 1 (0.051%) Misys Midas
Cloud Services
1 40 (2.05%) Office 365
2 19 (0.98%) SaaS
3 13 (0.67%) Microsoft Azure
4 5 (0.26%) PaaS
4 5 (0.26%) IaaS
5 4 (0.21%) Cloud Computing
6 3 (0.15%) Amazon EC2
6 3 (0.15%) Amazon S3
6 3 (0.15%) Amazon AWS
7 2 (0.10%) Google Apps
Communications & Networking
1 152 (7.80%) TCP/IP
2 101 (5.18%) LAN
2 101 (5.18%) WAN
3 97 (4.98%) DHCP
4 94 (4.83%) DNS
4 94 (4.83%) VoIP
5 83 (4.26%) VPN
6 51 (2.62%) Wireless
7 45 (2.31%) Internet
7 45 (2.31%) Firewall
8 43 (2.21%) SAN
9 36 (1.85%) Broadband
10 33 (1.69%) IP Telephony
11 31 (1.59%) ADSL
12 28 (1.44%) 3G
13 21 (1.08%) Ethernet
14 14 (0.72%) Cisco IPT
15 13 (0.67%) Cisco ASA
16 11 (0.56%) VLAN
17 10 (0.51%) Intranet
Database & Business Intelligence
1 49 (2.52%) SQL Server
2 13 (0.67%) SQL Server 2008
3 11 (0.56%) SQL Server 2005
3 11 (0.56%) Crystal Reports
4 10 (0.51%) MySQL
5 9 (0.46%) Relational Database
6 4 (0.21%) Data Warehouse
7 3 (0.15%) MS Access
7 3 (0.15%) SQL Server 2012
8 2 (0.10%) BusinessObjects XI
8 2 (0.10%) BusinessObjects Web Intelligence
9 1 (0.051%) SQLite
9 1 (0.051%) DB2
9 1 (0.051%) Data Mining
9 1 (0.051%) SAP BW
9 1 (0.051%) SQL Server Reporting Services
Development Applications
1 7 (0.36%) JMeter
1 7 (0.36%) Selenium
2 5 (0.26%) Team Foundation Server
3 4 (0.21%) JIRA
4 2 (0.10%) Subversion
5 1 (0.051%) Serena SBM
5 1 (0.051%) Git (software)
General
1 330 (16.94%) Finance
2 139 (7.14%) Legal
3 136 (6.98%) Law
4 84 (4.31%) Banking
5 59 (3.03%) Telecoms
6 56 (2.87%) Retail
7 33 (1.69%) Financial Institution
8 25 (1.28%) Advertising
9 20 (1.03%) French Language
10 12 (0.62%) German Language
11 10 (0.51%) Publishing
11 10 (0.51%) Investment Banking
12 7 (0.36%) Marketing
13 5 (0.26%) Spanish Language
13 5 (0.26%) Back Office
13 5 (0.26%) Pharmaceutical
14 4 (0.21%) Aerospace
14 4 (0.21%) Military
14 4 (0.21%) Manufacturing
14 4 (0.21%) Welsh Language
Libraries, Frameworks & Software Standards
1 23 (1.18%) .NET
2 12 (0.62%) HTML
3 8 (0.41%) Web Services
3 8 (0.41%) COM
4 7 (0.36%) CSS
5 6 (0.31%) XML
6 4 (0.21%) Ajax
6 4 (0.21%) jQuery
7 3 (0.15%) SOAP
8 2 (0.10%) Hibernate
9 1 (0.051%) LAMP
9 1 (0.051%) ASP.NET
9 1 (0.051%) HTML5
9 1 (0.051%) REST
9 1 (0.051%) Java EE
9 1 (0.051%) JSON
Miscellaneous
1 206 (10.57%) Blackberry
2 81 (4.16%) Management Information System
3 42 (2.16%) Computer Science
4 36 (1.85%) PDA
5 30 (1.54%) Mathematics
6 25 (1.28%) Hedge funds
7 24 (1.23%) Fat Client
7 24 (1.23%) Thin Client
8 22 (1.13%) iPhone
9 17 (0.87%) EPoS
10 16 (0.82%) Video Conferencing
11 15 (0.77%) Statistics
11 15 (0.77%) iPad
12 10 (0.51%) Smartphone
13 9 (0.46%) PMI
14 8 (0.41%) Firmware
14 8 (0.41%) AS400
14 8 (0.41%) CMDB
14 8 (0.41%) iSeries
14 8 (0.41%) Digital Media
Operating Systems
1 1067 (54.77%) Windows
2 539 (27.67%) Windows 7
3 367 (18.84%) Windows XP
4 193 (9.91%) Windows Server 2003
5 171 (8.78%) Windows Server 2008
6 65 (3.34%) Windows Server 2012
7 63 (3.23%) Windows 8
8 51 (2.62%) Linux
9 42 (2.16%) Mac OS X
10 36 (1.85%) UNIX
11 33 (1.69%) Android
12 25 (1.28%) Windows Vista
13 22 (1.13%) Windows 2000
14 14 (0.72%) Apple iOS
15 12 (0.62%) Mac OS
16 7 (0.36%) Windows Phone
17 6 (0.31%) Windows 2000 Server
18 2 (0.10%) Red Hat Enterprise Linux
19 1 (0.051%) Windows NT
19 1 (0.051%) AIX
Processes & Methodologies
1 1053 (54.06%) ITIL
2 313 (16.07%) Service Management
3 212 (10.88%) Service Delivery
4 199 (10.22%) Incident Management
5 149 (7.65%) Problem Management
6 89 (4.57%) Change Management
7 77 (3.95%) ITSM
8 71 (3.64%) Project Management
9 66 (3.39%) Continuous Improvement
10 64 (3.29%) Asset Management
11 56 (2.87%) Time Management
12 52 (2.67%) ITIL V3
13 50 (2.57%) Document Management
14 43 (2.21%) Root Cause Analysis
15 42 (2.16%) PRINCE2
15 42 (2.16%) E-Commerce
16 33 (1.69%) CRM
17 31 (1.59%) Configuration Management
18 27 (1.39%) Service Desk Management
19 26 (1.33%) Risk Assessment
Programming Languages
1 113 (5.80%) SQL
2 46 (2.36%) C
3 33 (1.69%) PowerShell
4 24 (1.23%) JavaScript
5 8 (0.41%) Java
6 7 (0.36%) C#
7 6 (0.31%) PHP
8 2 (0.10%) PL/SQL
8 2 (0.10%) C++
9 1 (0.051%) COBOL
9 1 (0.051%) VBScript
9 1 (0.051%) VB
9 1 (0.051%) Shell Script
9 1 (0.051%) JCL
Qualifications
1 265 (13.60%) Microsoft Certification
2 140 (7.19%) ITIL Certification
3 139 (7.14%) Degree
4 133 (6.83%) MCP
5 111 (5.70%) MCSE
6 92 (4.72%) MCSA
7 87 (4.47%) MCITP
8 70 (3.59%) Security Cleared
9 60 (3.08%) ITIL Foundation Certificate
10 59 (3.03%) A+ Certification
11 56 (2.87%) Cisco Certification
12 52 (2.67%) CCNA
13 48 (2.46%) SC Cleared
14 42 (2.16%) MCDST
15 33 (1.69%) MCTS
16 25 (1.28%) Network+ Certification
17 24 (1.23%) MOS
18 10 (0.51%) VMware Certified Professional (VCP)
19 9 (0.46%) PMI Certification
19 9 (0.46%) HND
Quality Assurance & Compliance
1 434 (22.28%) SLA
2 22 (1.13%) QA
3 4 (0.21%) PCI DSS
4 2 (0.10%) BS15000
4 2 (0.10%) TickIT
4 2 (0.10%) ISO/IEC 27001
5 1 (0.051%) ISO 9001
System Software
1 888 (45.59%) Active Directory
2 74 (3.80%) VMware Infrastructure
3 58 (2.98%) XenApp
4 34 (1.75%) vSphere
5 33 (1.69%) Terminal Services
6 32 (1.64%) Hyper-V
7 20 (1.03%) MetaFrame
8 19 (0.98%) VMware ESXi
9 15 (0.77%) XenDesktop
10 10 (0.51%) UAG
11 5 (0.26%) Citrix Presentation Server
12 3 (0.15%) VMware Server
12 3 (0.15%) Xen
12 3 (0.15%) XenServer
13 2 (0.10%) EMC RecoverPoint
13 2 (0.10%) Microsoft Virtual Server
13 2 (0.10%) NFS
14 1 (0.051%) vCloud
14 1 (0.051%) VMware ESX
14 1 (0.051%) Microsoft App-V
Systems Management
1 74 (3.80%) SCCM
2 20 (1.03%) Backup Exec
3 17 (0.87%) Norton AntiVirus
4 11 (0.56%) SCOM
5 7 (0.36%) DameWare
6 6 (0.31%) ServiceCenter
6 6 (0.31%) Cisco CUCM
7 4 (0.21%) NetBackup
7 4 (0.21%) OpenView
8 3 (0.15%) Cisco UCCX
9 2 (0.10%) Symantec Endpoint Protection
9 2 (0.10%) WMI
9 2 (0.10%) EMC NetWorker
9 2 (0.10%) Tivoli
9 2 (0.10%) Nagios
10 1 (0.051%) ARCserve
10 1 (0.051%) OVSD
10 1 (0.051%) HP Data Protector
Vendors
1 695 (35.68%) Microsoft
2 343 (17.61%) Citrix
3 163 (8.37%) Cisco
4 123 (6.31%) VMware
5 86 (4.41%) HP
6 72 (3.70%) Remedy
7 62 (3.18%) Apple
8 56 (2.87%) ServiceNow
9 35 (1.80%) Avaya
10 34 (1.75%) Juniper
10 34 (1.75%) Symantec
11 33 (1.69%) Lotus
11 33 (1.69%) Interwoven
12 31 (1.59%) LANDesk
13 30 (1.54%) McAfee
14 29 (1.49%) Dell
15 25 (1.28%) Sophos
16 18 (0.92%) CheckPoint
17 17 (0.87%) Veeam
18 15 (0.77%) Open Text
South West London
Think IT Recruitment
Salary: £24000.00 - £26000.00 per annum + benefits
Posted: 7 hours ago
London
Marcus Donald People
Salary: £20000 to £25000 per annum
Posted: 8 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 10 hours ago
City, London
Eligo Recruitment Ltd
Salary: £22000 - £25000 per annum + Full Benefits Package
Posted: 10 hours ago
Oldbury, West Midlands (County)
Coburg Banks IT
Salary: £30000 - £35000 per annum + Pension
Posted: 12 hours ago
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: 15 hours ago
London
Forman Computer Staff
Salary: From £24,000 to £28,000 per annum
Posted: 15 hours ago
City, London
I3
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: 16 hours ago
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: £Excellent salary on application
Posted: 16 hours ago
Reigate, Surrey
Capita
Salary: Generous Shift allowance
Posted: 17 hours ago
City, London
Eames Consulting
Salary: From £30,000 to £35,000 per annum Bonus and Benefits
Posted: 18 hours ago
London
Roc Search
Salary: £15000 - £18000 per annum + Training, Benefits
Posted: Yesterday
Aberdeen, Aberdeenshire
NSK International Consultants Ltd
Salary: £Competitive
Posted: Yesterday
North Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: Yesterday
City, London
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + Bens
Posted: Yesterday
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £20,700 to £26,500 per annum + excellent benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £20000 - £35000 per annum
Posted: Yesterday
Chesterfield, Derbyshire
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: Yesterday
London
Marcus Donald People
Salary: £20000 to £24000 per annum
Posted: Yesterday
Middlesex
ReThink Recruitment
Salary: £27000 - £30000.00 per annum + benefits
Posted: Yesterday