The statistics below represent IT jobs advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Analyst
UK
Rank 250 236 240
Rank change year-on-year
-14 +4
Permanent jobs requiring a Service Analyst 1045 1475 1446
As % of all permanent IT jobs located in the UK 1.25% 1.44% 1.36%
As % of the Job Titles category 1.30% 1.49% 1.41%
Number of salaries quoted 890 1270 1273
Median salary £27,500 £28,000 £25,500
Median salary % change year-on-year
-1.78% +9.80%
90% offered a salary of more than £19,500 £19,500 £19,500
10% offered a salary of more than £47,500 £55,000 £50,000
UK excluding London median salary £23,500 £24,000 £23,000
% change year-on-year
-2.08% +4.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80378 98697 102848
As % of all permanent IT jobs located in the UK 96.34% 96.47% 96.65%
Number of salaries quoted 66729 82822 84999
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst within the UK.

Service Analyst Salary Trend in the UK

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst over the 3 months to 19 February 2017 within the UK.

Service Analyst Salary Histogram in the UK

Service Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 1005 £27,500 -1.78% 119
London -22 399 £32,500 -7.14% 44
South East +8 225 £24,000 -5.88% 28
Surrey +67 101 £24,000 -4.00% 8
Yorkshire +21 99 £22,500 - 7
East of England +2 71 £30,000 - 6
North West -36 65 £24,000 -4.00% 12
West Yorkshire +24 64 £30,000 +25.00% 4
Leeds +37 61 £30,000 +21.95% 3
City of London -24 55 £35,000 -12.50% 10
West Midlands +4 54 £20,000 -4.76% 8
South West -8 51 £22,750 -1.08% 7
Berkshire +23 36 £22,500 -40.00% 4
East Midlands -20 31 £21,000 -5.40% 7
Manchester -45 30 £25,500 +2.00% 5
Hampshire +15 26 £19,500 -2.50% 8
Woking - 26 £32,500 - 2
Cambridgeshire +21 23 £25,800 +3.20% 1
Bristol +15 20 £21,500 -14.85% 6
Birmingham -1 20 £20,500 -6.81% 2
North Yorkshire +6 19 £22,500 +7.14% 1
Wiltshire +14 17 £25,000 - 1
Buckinghamshire -6 17 £24,500 -2.00% 5
South Yorkshire +17 16 £21,000 +15.06% 1
East Sussex +16 16 £23,250 -7.00% 1
Essex -3 16 £32,500 -35.00% 1
Milton Keynes +19 15 £24,500 +13.95% 5
Epsom +14 15 £24,000 +33.33% 3
West Sussex +7 14 £37,500 +25.00%
Hertfordshire +7 14 £29,250 +4.46% 2

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 19 February 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Analyst in the job title.

1 1029 (47.57%) Windows
2 912 (42.16%) ITIL
3 823 (38.05%) Microsoft
4 818 (37.82%) Active Directory
5 750 (34.67%) MS Office
6 682 (31.53%) Finance
7 594 (27.46%) MS Excel
8 589 (27.23%) Windows 7
9 460 (21.27%) SLA
10 366 (16.92%) Service Management
11 364 (16.83%) Citrix
12 268 (12.39%) MS Exchange
13 234 (10.82%) Windows Server
14 208 (9.62%) Law
15 205 (9.48%) Legal
16 192 (8.88%) Incident Management
17 191 (8.83%) Cisco
18 184 (8.51%) Service Delivery
19 178 (8.23%) VPN
20 174 (8.04%) Analytical Skills
21 164 (7.58%) Banking
22 163 (7.54%) Degree
23 152 (7.03%) SQL
24 146 (6.75%) Windows 8
25 140 (6.47%) Blackberry
26 131 (6.06%) Business Analysis
27 130 (6.01%) ITSM
28 128 (5.92%) Problem Management
29 124 (5.73%) Microsoft Certification
30 123 (5.69%) Office 365

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 268 (12.39%) MS Exchange
2 82 (3.79%) SharePoint
3 77 (3.56%) Exchange Server 2010
4 70 (3.24%) Exchange Server 2007
5 58 (2.68%) Blackberry Enterprise Server
6 32 (1.48%) Skype for Business
7 31 (1.43%) Exchange Server 2013
8 14 (0.65%) Confluence
9 11 (0.51%) Exchange Server 2003
9 11 (0.51%) IBM Notes
10 8 (0.37%) SharePoint 2010
11 5 (0.23%) CMS
11 5 (0.23%) JBoss
12 3 (0.14%) BizTalk Server
12 3 (0.14%) SAS
13 2 (0.092%) Apache
13 2 (0.092%) IBM Domino
13 2 (0.092%) IIS
13 2 (0.092%) Oracle Workflow
13 2 (0.092%) Tomcat
Applications
1 750 (34.67%) MS Office
2 594 (27.46%) MS Excel
3 60 (2.77%) MS PowerPoint
4 27 (1.25%) MS Project
5 26 (1.20%) MS Visio
6 19 (0.88%) Spreadsheet
7 3 (0.14%) Adobe Creative Suite
8 1 (0.046%) Acrobat
8 1 (0.046%) InfoPath
8 1 (0.046%) SPSS
Business Applications
1 21 (0.97%) SAP Oil and Gas
2 10 (0.46%) Dynamics CRM
3 7 (0.32%) Eikon
4 6 (0.28%) PeopleSoft HRMS
4 6 (0.28%) Remedy ITSM
5 4 (0.18%) Dynamics AX
5 4 (0.18%) NetSuite
6 2 (0.092%) Dynamics NAV
6 2 (0.092%) JDE OneWorld
6 2 (0.092%) Loan IQ
6 2 (0.092%) Retail-J
7 1 (0.046%) Dynamics GP
7 1 (0.046%) Maximo
7 1 (0.046%) Movex
7 1 (0.046%) Oracle EBS
7 1 (0.046%) Oracle ERP
7 1 (0.046%) Oracle Payroll
7 1 (0.046%) SAP InfiniteInsight
7 1 (0.046%) thinkFolio
7 1 (0.046%) Visualfiles
Cloud Services
1 123 (5.69%) Office 365
2 53 (2.45%) Mimecast
3 19 (0.88%) Microsoft Azure
4 14 (0.65%) SaaS
5 5 (0.23%) Cloud Computing
6 3 (0.14%) Amazon AWS
7 1 (0.046%) Adobe Creative Cloud
7 1 (0.046%) G Suite
7 1 (0.046%) OpenShift
Communications & Networking
1 178 (8.23%) VPN
2 92 (4.25%) TCP/IP
3 83 (3.84%) LAN
4 77 (3.56%) WAN
5 69 (3.19%) DNS
6 64 (2.96%) VoIP
7 59 (2.73%) DHCP
8 43 (1.99%) Internet
9 42 (1.94%) Firewall
10 34 (1.57%) Remote Desktop
11 26 (1.20%) Wi-Fi
12 23 (1.06%) Skype
13 19 (0.88%) Wireless
14 15 (0.69%) LDAP
15 12 (0.55%) Network Security
16 11 (0.51%) IP Telephony
16 11 (0.51%) SAN
16 11 (0.51%) SMTP
16 11 (0.51%) VLAN
17 9 (0.42%) Intranet
Database & Business Intelligence
1 38 (1.76%) SQL Server
2 13 (0.60%) MS Access
3 12 (0.55%) SQL Server Reporting Services
4 8 (0.37%) Relational Database
5 7 (0.32%) Crystal Reports
5 7 (0.32%) GIS
6 6 (0.28%) BusinessObjects Business Intelligence
7 5 (0.23%) BusinessObjects
7 5 (0.23%) Data Warehouse
7 5 (0.23%) Oracle Reports
8 4 (0.18%) Big Data
8 4 (0.18%) Oracle BI EE
9 3 (0.14%) SQL Server 2008
9 3 (0.14%) SQL Server 2012
9 3 (0.14%) SQL Server Integration Services
10 2 (0.092%) Oracle Database
11 1 (0.046%) Base SAS
11 1 (0.046%) Power BI
11 1 (0.046%) SQL Server 2005
11 1 (0.046%) SQL Server Analysis Services
Development Applications
1 46 (2.13%) JIRA
2 14 (0.65%) Selenium
3 9 (0.42%) SoapUI
4 8 (0.37%) JUnit
4 8 (0.37%) NUnit
4 8 (0.37%) TestNG
5 7 (0.32%) SpecFlow
6 5 (0.23%) Jenkins
7 4 (0.18%) Grunt
7 4 (0.18%) gulp
7 4 (0.18%) jspm
7 4 (0.18%) Team Foundation Server
7 4 (0.18%) TeamCity
8 3 (0.14%) HP UFT
8 3 (0.14%) Selenium IDE
8 3 (0.14%) SQL Server Management Studio (SSMS)
9 2 (0.092%) Visual Studio
10 1 (0.046%) Firebug
10 1 (0.046%) RequisitePro
10 1 (0.046%) TestDirector
General
1 682 (31.53%) Finance
2 208 (9.62%) Law
3 205 (9.48%) Legal
4 164 (7.58%) Banking
5 64 (2.96%) Telecoms
6 61 (2.82%) Marketing
7 47 (2.17%) Back Office
7 47 (2.17%) German Language
8 41 (1.90%) Retail
9 36 (1.66%) Manufacturing
10 35 (1.62%) French Language
11 28 (1.29%) Investment Banking
12 22 (1.02%) Front Office
13 21 (0.97%) Electronics
14 18 (0.83%) Spanish Language
15 17 (0.79%) Advertising
15 17 (0.79%) Publishing
16 15 (0.69%) Financial Institution
17 14 (0.65%) Billing
18 8 (0.37%) Dutch Language
Libraries, Frameworks & Software Standards
1 26 (1.20%) .NET
2 14 (0.65%) Web Services
3 12 (0.55%) HTML
4 11 (0.51%) XML
5 10 (0.46%) ASP.NET
6 7 (0.32%) HTML5
7 5 (0.23%) CSS
7 5 (0.23%) CSS3
7 5 (0.23%) REST
7 5 (0.23%) Software Packaging
8 4 (0.18%) .NET Framework
8 4 (0.18%) ASP.NET Web API
8 4 (0.18%) COM
8 4 (0.18%) Entity Framework
8 4 (0.18%) Middleware
9 3 (0.14%) SOAP
9 3 (0.14%) XSL
9 3 (0.14%) XSLT
10 2 (0.092%) EDI
10 2 (0.092%) XSD
Miscellaneous
1 174 (8.04%) Analytical Skills
2 140 (6.47%) Blackberry
3 64 (2.96%) Management Information System
4 60 (2.77%) iPhone
5 39 (1.80%) iPad
5 39 (1.80%) Video Conferencing
6 31 (1.43%) Smartphone
7 26 (1.20%) Fintech
7 26 (1.20%) User Experience
8 24 (1.11%) Client/Server
9 21 (0.97%) Data Centre
9 21 (0.97%) Virtual Team
10 20 (0.92%) Computer Science
11 16 (0.74%) Statistics
12 14 (0.65%) Foreign Exchange (FX)
13 12 (0.55%) Chip and PIN
13 12 (0.55%) Fat Client
13 12 (0.55%) Fixed Income
13 12 (0.55%) Thin Client
14 11 (0.51%) Enterprise Storage
Operating Systems
1 1029 (47.57%) Windows
2 589 (27.23%) Windows 7
3 234 (10.82%) Windows Server
4 146 (6.75%) Windows 8
5 117 (5.41%) Windows 10
6 101 (4.67%) Windows Server 2008
7 79 (3.65%) Windows Server 2012
8 69 (3.19%) Windows XP
9 63 (2.91%) Linux
10 49 (2.27%) Windows Server 2003
11 36 (1.66%) Android
12 28 (1.29%) Mac OS X
13 27 (1.25%) Unix
14 18 (0.83%) Apple iOS
15 15 (0.69%) Mac OS
16 9 (0.42%) Windows Vista
17 3 (0.14%) Red Hat Enterprise Linux
17 3 (0.14%) Windows 2000
17 3 (0.14%) Windows Phone
18 1 (0.046%) AIX
Processes & Methodologies
1 912 (42.16%) ITIL
2 366 (16.92%) Service Management
3 192 (8.88%) Incident Management
4 184 (8.51%) Service Delivery
5 131 (6.06%) Business Analysis
6 130 (6.01%) ITSM
7 128 (5.92%) Problem Management
8 121 (5.59%) Agile Software Development
9 116 (5.36%) ITIL V3
10 114 (5.27%) Project Management
11 104 (4.81%) Ticket Management
12 88 (4.07%) Change Management
12 88 (4.07%) Document Management
13 74 (3.42%) Stakeholder Management
14 70 (3.24%) Asset Management
14 70 (3.24%) Time Management
15 60 (2.77%) CRM
16 58 (2.68%) Virtual Environments
17 57 (2.64%) Case Management
18 55 (2.54%) Business Intelligence
Programming Languages
1 152 (7.03%) SQL
2 38 (1.76%) C
3 31 (1.43%) C#
4 22 (1.02%) Java
5 20 (0.92%) PowerShell
6 14 (0.65%) JavaScript
7 13 (0.60%) VBA
8 9 (0.42%) VB
9 8 (0.37%) C++
9 8 (0.37%) Python
9 8 (0.37%) T-SQL
10 5 (0.23%) PL/SQL
11 2 (0.092%) R
11 2 (0.092%) XPath
12 1 (0.046%) COBOL
12 1 (0.046%) MATLAB
12 1 (0.046%) Perl
12 1 (0.046%) PHP
12 1 (0.046%) Scala
12 1 (0.046%) Shell Script
Qualifications
1 163 (7.54%) Degree
2 124 (5.73%) Microsoft Certification
3 99 (4.58%) ITIL Certification
4 66 (3.05%) Security Cleared
5 58 (2.68%) ISEB
6 56 (2.59%) MCSE
7 48 (2.22%) MCSA
8 47 (2.17%) Cisco Certification
9 46 (2.13%) MCP
10 44 (2.03%) SC Cleared
11 39 (1.80%) CCNA
11 39 (1.80%) MCITP
12 35 (1.62%) MOS
13 33 (1.53%) MCDST
14 28 (1.29%) ISTQB
15 22 (1.02%) ITIL Foundation Certificate
16 19 (0.88%) DV Cleared
17 12 (0.55%) DBS Check
17 12 (0.55%) VMware Certified Professional (VCP)
18 11 (0.51%) IIBA
Quality Assurance & Compliance
1 460 (21.27%) SLA
2 46 (2.13%) QA
3 21 (0.97%) Sarbanes-Oxley
4 11 (0.51%) Data Quality
5 10 (0.46%) ISO 9001
5 10 (0.46%) ISO/IEC 27001
6 6 (0.28%) EMIR
6 6 (0.28%) MiFID
7 5 (0.23%) Dodd-Frank
8 3 (0.14%) COBIT
8 3 (0.14%) SEPA
9 1 (0.046%) Actionable Recommendations
9 1 (0.046%) Disclosure Scotland
9 1 (0.046%) FATCA
9 1 (0.046%) ISO22301
System Software
1 818 (37.82%) Active Directory
2 64 (2.96%) VMware Infrastructure
3 57 (2.64%) XenApp
4 43 (1.99%) Hyper-V
5 31 (1.43%) XenDesktop
6 13 (0.60%) Virtual Servers
7 10 (0.46%) IMail Server
8 9 (0.42%) BlackBerry Internet Service
9 7 (0.32%) Microsoft App-V
10 6 (0.28%) VMware ESX
11 5 (0.23%) vCloud
11 5 (0.23%) Virtual Machines
12 4 (0.18%) Terminal Server
12 4 (0.18%) Terminal Services
13 3 (0.14%) RACF
13 3 (0.14%) vSphere
14 2 (0.092%) UAG
15 1 (0.046%) Docker
15 1 (0.046%) KVM
15 1 (0.046%) Virtual Desktop
Systems Management
1 89 (4.11%) SCCM
2 24 (1.11%) SCOM
3 16 (0.74%) AirWatch
4 13 (0.60%) Backup Exec
4 13 (0.60%) Nagios
5 9 (0.42%) RSA Archer
5 9 (0.42%) XenMobile
6 8 (0.37%) Systems Management Server (SMS)
7 7 (0.32%) SCOrch
8 6 (0.28%) DameWare
8 6 (0.28%) HP Quality Center
9 5 (0.23%) FortiGate
9 5 (0.23%) Norton AntiVirus
9 5 (0.23%) ServiceCenter
9 5 (0.23%) vRealize
10 4 (0.18%) WSUS
11 3 (0.14%) CA Spectrum
11 3 (0.14%) NetBackup
11 3 (0.14%) OpenView
11 3 (0.14%) OVSD
Vendors
1 823 (38.05%) Microsoft
2 364 (16.83%) Citrix
3 191 (8.83%) Cisco
4 122 (5.64%) VMware
5 71 (3.28%) iManage
6 61 (2.82%) HP
7 60 (2.77%) Mitel
8 59 (2.73%) SAP
9 52 (2.40%) Apple
9 52 (2.40%) Remedy
9 52 (2.40%) ServiceNow
10 31 (1.43%) LANDesk
11 27 (1.25%) Symantec
12 26 (1.20%) Bomgar
12 26 (1.20%) Dell
13 25 (1.16%) Avaya
14 21 (0.97%) Bloomberg
14 21 (0.97%) Oracle
15 20 (0.92%) Adobe
15 20 (0.92%) Reuters
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: Yesterday
Leicester, Leicestershire
Spring Technology
Salary: £17500.00 - £18500.00 per annum + Bonus + Benefits
Posted: 2 days ago
Tamworth, Staffordshire
Cyber Team
Salary: From £18,000 to £22,000 per annum Excellent Benefits Package
Posted: Yesterday
Epsom, Surrey
Robert Walters
Salary: £20000 - £26000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 3 days ago
London
Hays Finance Technology
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £19500 - £21500 per annum + Standy & Overtime allowance
Posted: 3 days ago
Coventry, West Midlands (County)
Computer People
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
West Bromwich, West Midlands (County)
Sanderson
Salary: £18000.00 - £24000.00 per annum
Posted: 4 days ago
Epsom, Surrey
Executive Recruitment Services (ERS)
Salary: £20000 - £26000 per annum
Posted: 5 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 3 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £21000.00 per annum + benefits
Posted: 6 days ago
Hampshire
Executive Recruitment Services (ERS)
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 3 days ago
York, North Yorkshire
Piksel
Salary: Competitive
Posted: 4 days ago
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £19000.00 - £20000.00 per annum
Posted: 5 days ago
Peterborough, Cambridgeshire
Maclean Moore Consulting
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
St. Helens, Merseyside
Ascent People Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Sanderson
Salary: £24000.00 - £27000.00 per annum
Posted: 3 days ago
Yorkshire
Maclean Moore Consulting
Salary: From £25,000 to £40,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: Yesterday
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Essex
Marcus Donald People
Salary: £28000 - £32000 per annum, Benefits Company Benefits
Posted: 4 days ago
Bolton, Lancashire
Ping IT Recruitment ltd
Salary: £28,000 per annum
Posted: 3 days ago
Sheffield, South Yorkshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 3 days ago
Derbyshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 3 days ago
London
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 3 days ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 5 days ago