Customer Analyst Jobs in the West Midlands

Customer Analyst
England > West Midlands

The median Customer Analyst salary in the West Midlands is £55,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 229 263 286
Rank change year-on-year +34 +23 -62
Permanent jobs requiring a Customer Analyst 21 14 5
As % of all permanent jobs advertised in the West Midlands 0.29% 0.21% 0.069%
As % of the Job Titles category 0.31% 0.23% 0.073%
Number of salaries quoted 21 12 2
10th Percentile £23,500 - £28,289
25th Percentile £36,750 £35,500 £31,722
Median annual salary (50th Percentile) £55,000 £38,000 £38,339
Median % change year-on-year +44.74% -0.88% +19.81%
75th Percentile £61,250 £44,729 £45,850
90th Percentile - £55,915 £49,820
England median annual salary £38,500 £46,250 £40,000
% change year-on-year -16.76% +15.63% +33.33%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,800 6,065 6,843
% of permanent jobs with a recognized job title 94.04% 90.05% 94.70%
Number of salaries quoted 5,148 3,375 4,753
10th Percentile £26,250 £29,850 £30,000
25th Percentile £35,000 £38,966 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.82%
75th Percentile £63,313 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Customer Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer Analyst in the West Midlands

Customer Analyst
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Customer Analyst in the West Midlands.

Salary trend for Customer Analyst in the West Midlands

Customer Analyst
Salary Histogram in the West Midlands

Salary distribution for jobs citing Customer Analyst in the West Midlands over the 6 months to 26 April 2024.

Salary histogram for Customer Analyst in the West Midlands

Customer Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the West Midlands region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Solihull +8 9 £38,500 +71.11% 1
Worcestershire - 9 £57,500 -
Birmingham - 2 £55,000 -
Staffordshire -14 1 £20,000 -64.23%
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 April 2024, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Customer Analyst in the job title.

1 18 (85.71%) Analytics
2 16 (76.19%) Power BI
2 16 (76.19%) Power Platform
2 16 (76.19%) Microsoft Excel
3 12 (57.14%) SQL
4 11 (52.38%) Python
4 11 (52.38%) CRM
5 10 (47.62%) Microsoft
6 9 (42.86%) Finance
6 9 (42.86%) Degree
6 9 (42.86%) Actionable Insight
6 9 (42.86%) Databricks
6 9 (42.86%) Data Science
6 9 (42.86%) Data Munging
6 9 (42.86%) Alteryx
6 9 (42.86%) Azure
6 9 (42.86%) Tableau
6 9 (42.86%) Machine Learning
6 9 (42.86%) Statistical Modelling
6 9 (42.86%) Data Analytics
6 9 (42.86%) Azure Synapse Analytics
7 7 (33.33%) Power Query
7 7 (33.33%) Data Collection
7 7 (33.33%) Data Analysis Expressions
7 7 (33.33%) Continuous Improvement
7 7 (33.33%) Data Visualisation
7 7 (33.33%) Manufacturing
7 7 (33.33%) Visualisation
7 7 (33.33%) Decision-Making
7 7 (33.33%) Business Case

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SAS
Applications
1 16 (76.19%) Microsoft Excel
2 1 (4.76%) Microsoft Office
Cloud Services
1 16 (76.19%) Power Platform
2 9 (42.86%) Azure
2 9 (42.86%) Azure Synapse Analytics
3 2 (9.52%) Adobe Analytics
3 2 (9.52%) GCP
3 2 (9.52%) Google Analytics
Communications & Networking
1 2 (9.52%) SMS
Database & Business Intelligence
1 16 (76.19%) Power BI
2 9 (42.86%) Tableau
3 7 (33.33%) Power Query
4 2 (9.52%) BigQuery
General
1 9 (42.86%) Finance
2 7 (33.33%) Manufacturing
3 2 (9.52%) Banking
3 2 (9.52%) Financial Institution
3 2 (9.52%) Marketing
3 2 (9.52%) Retail
4 1 (4.76%) Law
4 1 (4.76%) Social Skills
Miscellaneous
1 2 (9.52%) Clustering
1 2 (9.52%) PropTech
Operating Systems
1 1 (4.76%) Windows
Processes & Methodologies
1 18 (85.71%) Analytics
2 11 (52.38%) CRM
3 9 (42.86%) Actionable Insight
3 9 (42.86%) Data Analytics
3 9 (42.86%) Data Munging
3 9 (42.86%) Data Science
3 9 (42.86%) Machine Learning
3 9 (42.86%) Statistical Modelling
4 7 (33.33%) Business Case
4 7 (33.33%) Business Intelligence
4 7 (33.33%) Continuous Improvement
4 7 (33.33%) Data Collection
4 7 (33.33%) Data Visualisation
4 7 (33.33%) Decision-Making
4 7 (33.33%) ERP
4 7 (33.33%) Visualisation
5 3 (14.29%) Customer Service
5 3 (14.29%) Problem-Solving
6 2 (9.52%) Critical Thinking
6 2 (9.52%) Customer Experience
Programming Languages
1 12 (57.14%) SQL
2 11 (52.38%) Python
3 7 (33.33%) Data Analysis Expressions
4 2 (9.52%) R
5 1 (4.76%) C#
Qualifications
1 9 (42.86%) Degree
Quality Assurance & Compliance
1 1 (4.76%) SLA
Vendors
1 10 (47.62%) Microsoft
2 9 (42.86%) Alteryx
2 9 (42.86%) Databricks
3 2 (9.52%) Adobe
3 2 (9.52%) Coremetrics
3 2 (9.52%) Google