The first table below looks at the demand for ISO/IEC 20000 skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the West Midlands region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
ISO/IEC 20000 (ISO 20000)
Rank 197 191 -
Rank change year-on-year
-6 -
Permanent jobs citing ISO/IEC 20000 5 3 0
As % of all permanent IT jobs located in the West Midlands 0.095% 0.063% -
As % of the Quality Assurance & Compliance category 0.911% 0.890% -
Number of salaries quoted 4 2 0
Average salary £45,000 £65,000 -
Average salary % change year-on-year
-30.76% -
UK excluding London average salary £55,000 £60,000 £41,500
% change year-on-year
-8.33% +44.57%
All Quality Assurance & Compliance
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
549 337 378
As % of all permanent IT jobs located in the West Midlands 10.41% 7.049% 8.732%
Number of salaries quoted 431 300 304
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £60,000 £67,500 £62,500
UK excluding London average salary £40,000 £41,153 £41,000
% change year-on-year
-2.80% +0.37%
ISO/IEC 20000
England

ISO/IEC 20000
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ISO/IEC 20000 across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

West Midlands ISO/IEC 20000 Jobs Demand Trend

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the West Midlands region.

West Midlands ISO/IEC 20000 Salary Trend

ISO/IEC 20000
Salary Histogram

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 across the West Midlands region over the 3 months to 19 June 2013.

West Midlands ISO/IEC 20000 Salary Histogram

ISO/IEC 20000
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the West Midlands region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Staffordshire - 3 £41,000 -
Birmingham -13 2 £45,000 -30.76%
ISO/IEC 20000
England

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Midlands region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 15 (100.00%) ITIL
2 14 (93.33%) Service Management
3 10 (66.67%) Brocade
3 10 (66.67%) SAN
3 10 (66.67%) NetApp
3 10 (66.67%) Continuous Improvement
3 10 (66.67%) HP
3 10 (66.67%) EMC
4 2 (13.33%) Service Delivery
4 2 (13.33%) TOGAF
4 2 (13.33%) Six Sigma
4 2 (13.33%) PRINCE2
5 1 (6.667%) MCSE
5 1 (6.667%) LAN
5 1 (6.667%) WLAN
5 1 (6.667%) WAN
5 1 (6.667%) SLA
5 1 (6.667%) Cisco
5 1 (6.667%) MPLS
5 1 (6.667%) Project Management
5 1 (6.667%) Sarbanes-Oxley
5 1 (6.667%) Citrix
5 1 (6.667%) Microsoft Certification
5 1 (6.667%) ITIL Certification
5 1 (6.667%) Tivoli Storage Manager
5 1 (6.667%) Enterprise Architecture
5 1 (6.667%) Operations Management
5 1 (6.667%) Release Management
5 1 (6.667%) ITIL V3
5 1 (6.667%) Firewall

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Midlands region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Communications & Networking
1 10 (66.67%) SAN
2 1 (6.667%) LAN
2 1 (6.667%) WLAN
2 1 (6.667%) WAN
2 1 (6.667%) MPLS
2 1 (6.667%) Firewall
2 1 (6.667%) Wireless
Job Titles
1 10 (66.67%) Storage Engineer
2 3 (20.00%) Architect
3 1 (6.667%) Network Analyst
3 1 (6.667%) Infrastructure Architect
3 1 (6.667%) Developer
3 1 (6.667%) Analyst
3 1 (6.667%) Consultant
3 1 (6.667%) Senior Developer
Miscellaneous
1 1 (6.667%) Management Information System
Processes & Methodologies
1 15 (100.00%) ITIL
2 14 (93.33%) Service Management
3 10 (66.67%) Continuous Improvement
4 2 (13.33%) Service Delivery
4 2 (13.33%) TOGAF
4 2 (13.33%) Six Sigma
4 2 (13.33%) PRINCE2
5 1 (6.667%) Project Management
5 1 (6.667%) Enterprise Architecture
5 1 (6.667%) Operations Management
5 1 (6.667%) Release Management
5 1 (6.667%) ITIL V3
Qualifications
1 1 (6.667%) MCSE
1 1 (6.667%) Microsoft Certification
1 1 (6.667%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.667%) SLA
1 1 (6.667%) Sarbanes-Oxley
Systems Management
1 1 (6.667%) Tivoli Storage Manager
Vendors
1 10 (66.67%) Brocade
1 10 (66.67%) NetApp
1 10 (66.67%) HP
1 10 (66.67%) EMC
2 1 (6.667%) Cisco
2 1 (6.667%) Citrix
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