The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 85 84 87
Rank change year-on-year
-1 +3
Permanent jobs citing ITSM 21 18 7
As % of all permanent IT jobs located in West Sussex 1.64% 1.49% 0.63%
As % of the Processes & Methodologies category 1.94% 1.78% 0.82%
Number of salaries quoted 19 14 7
Average salary £42,500 £42,000 £22,000
Average salary % change year-on-year
+1.19% +90.90%
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1084 1011 857
As % of all permanent IT jobs located in West Sussex 84.42% 83.55% 76.72%
Number of salaries quoted 943 888 748
Average salary £43,000 £45,000 £42,500
Average salary % change year-on-year
-4.44% +5.88%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £57,500 £58,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 28 August 2015.

ITSM Salary Histogram in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick - 7 £42,500 -
Crawley - 4 £42,500 - 1
Haywards Heath - 3 £37,500 -
Horsham -2 1 £61,500 -5.38%
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 28 August 2015, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (97.96%) Service Management
2 34 (69.39%) ITIL
3 32 (65.31%) Service Delivery
4 26 (53.06%) Active Directory
5 25 (51.02%) Citrix
5 25 (51.02%) NetApp
5 25 (51.02%) VMware
6 21 (42.86%) Dell
6 21 (42.86%) Linux
6 21 (42.86%) Cisco
6 21 (42.86%) Microsoft
6 21 (42.86%) Replication
7 19 (38.78%) Configuration Management
7 19 (38.78%) Continuous Improvement
8 10 (20.41%) VMware Infrastructure
9 9 (18.37%) Analytical Skills
9 9 (18.37%) SLA
10 7 (14.29%) Finance
10 7 (14.29%) Coaching
11 6 (12.24%) Mentoring
11 6 (12.24%) Visualisation
11 6 (12.24%) MS Excel
12 5 (10.20%) MS Office
12 5 (10.20%) Firewall
12 5 (10.20%) SAN
12 5 (10.20%) Degree
12 5 (10.20%) Capacity Management
13 4 (8.16%) Office 365
13 4 (8.16%) XenApp
13 4 (8.16%) Lync

ITSM
Top Related IT Skills in West Sussex by Category

For the 6 months to 28 August 2015, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.16%) Lync
2 3 (6.12%) IBM Notes
2 3 (6.12%) SharePoint
Applications
1 6 (12.24%) MS Excel
2 5 (10.20%) MS Office
Business Applications
1 3 (6.12%) Movex
1 3 (6.12%) Infor M3
Cloud Services
1 4 (8.16%) Office 365
2 1 (2.04%) SaaS
Communications & Networking
1 5 (10.20%) SAN
1 5 (10.20%) Firewall
2 4 (8.16%) LAN
2 4 (8.16%) WAN
3 1 (2.04%) TCP/IP
3 1 (2.04%) Structured Cabling
Database & Business Intelligence
1 1 (2.04%) Data Mining
General
1 7 (14.29%) Finance
2 3 (6.12%) Pharmaceutical
3 1 (2.04%) Telecoms
Job Titles
1 27 (55.10%) Analyst
2 20 (40.82%) Infrastructure Analyst
3 17 (34.69%) Support Analyst
4 16 (32.65%) Infrastructure Support Analyst
5 6 (12.24%) Solutions Analyst
6 5 (10.20%) Team Leader
6 5 (10.20%) Service Analyst
7 4 (8.16%) Head of IT
8 3 (6.12%) Applications Support Specialist
8 3 (6.12%) Service Manager
8 3 (6.12%) Service Desk Analyst
8 3 (6.12%) Applications Specialist
8 3 (6.12%) Support Specialist
8 3 (6.12%) Applications Support
9 2 (4.08%) Services Delivery Manager
9 2 (4.08%) Infrastructure Manager
9 2 (4.08%) Delivery Manager
9 2 (4.08%) IT Services Delivery Manager
9 2 (4.08%) Services Delivery Analyst
9 2 (4.08%) Services Director
Miscellaneous
1 21 (42.86%) Replication
2 9 (18.37%) Analytical Skills
3 6 (12.24%) Visualisation
4 4 (8.16%) Fat Client
4 4 (8.16%) Thin Client
5 3 (6.12%) Computer Science
6 1 (2.04%) Data Centre
6 1 (2.04%) Management Information System
6 1 (2.04%) Statistics
Operating Systems
1 21 (42.86%) Linux
2 4 (8.16%) Windows
3 1 (2.04%) Windows XP
3 1 (2.04%) Windows Server 2008
3 1 (2.04%) Windows 8
3 1 (2.04%) Windows Server 2012
Processes & Methodologies
1 48 (97.96%) Service Management
2 34 (69.39%) ITIL
3 32 (65.31%) Service Delivery
4 19 (38.78%) Configuration Management
4 19 (38.78%) Continuous Improvement
5 7 (14.29%) Coaching
6 6 (12.24%) Mentoring
7 5 (10.20%) Capacity Management
8 4 (8.16%) Change Management
9 3 (6.12%) Asset Management
9 3 (6.12%) Document Management
9 3 (6.12%) ERP
9 3 (6.12%) People Management
10 2 (4.08%) Infrastructure Management
10 2 (4.08%) Stakeholder Management
10 2 (4.08%) Capacity Planning
10 2 (4.08%) Knowledge Management
11 1 (2.04%) Incident Management
11 1 (2.04%) Release Management
11 1 (2.04%) Time Management
Qualifications
1 5 (10.20%) Degree
2 2 (4.08%) ITIL Certification
3 1 (2.04%) MCSE
3 1 (2.04%) ISEB
3 1 (2.04%) Microsoft Certification
3 1 (2.04%) RHCE
Quality Assurance & Compliance
1 9 (18.37%) SLA
2 1 (2.04%) ISO 14001
2 1 (2.04%) ISO/IEC 27001
2 1 (2.04%) ISO 9001
System Software
1 26 (53.06%) Active Directory
2 10 (20.41%) VMware Infrastructure
3 4 (8.16%) XenApp
3 4 (8.16%) VMware ESX
Vendors
1 25 (51.02%) Citrix
1 25 (51.02%) NetApp
1 25 (51.02%) VMware
2 21 (42.86%) Dell
2 21 (42.86%) Cisco
2 21 (42.86%) Microsoft
3 4 (8.16%) HP
4 3 (6.12%) Lotus
4 3 (6.12%) Salesforce.com
Crawley, West Sussex
Avios
Salary: From £38,000 to £45,000 per annum
Posted: 19 days ago