The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / West Sussex
Rank 91 102 94
Rank change year-on-year
+11 -8
Permanent jobs citing ITSM 8 4 3
As % of all permanent IT jobs located in West Sussex 0.74% 0.37% 0.30%
As % of the Processes & Methodologies category 0.84% 0.42% 0.37%
Number of salaries quoted 5 4 3
Median salary £55,000 £67,500 £39,000
Median salary % change year-on-year
-18.51% +73.07%
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
947 962 802
As % of all permanent IT jobs located in West Sussex 87.52% 88.34% 79.72%
Number of salaries quoted 809 883 698
Median salary £48,500 £45,000 £40,000
Median salary % change year-on-year
+7.77% +12.50%
90% offered a salary of more than £35,000 £30,000 £28,500
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 20 January 2017.

ITSM Salary Histogram in West Sussex

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 20 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for ITSM.

1 17 (94.44%) Service Management
2 16 (88.89%) ITIL
3 12 (66.67%) Service Delivery
3 12 (66.67%) Asset Management
4 11 (61.11%) SLA
5 10 (55.56%) Stakeholder Management
5 10 (55.56%) Performance Management
5 10 (55.56%) Line Management
6 8 (44.44%) Ticket Management
7 4 (22.22%) ServiceNow
8 3 (16.67%) Problem Management
8 3 (16.67%) SEO
8 3 (16.67%) Microsoft
8 3 (16.67%) MS Excel
8 3 (16.67%) C#
8 3 (16.67%) JavaScript
8 3 (16.67%) Analytical Skills
8 3 (16.67%) Business Process Mapping
8 3 (16.67%) Unit Testing
9 2 (11.11%) MS Office
9 2 (11.11%) ITIL Certification
10 1 (5.56%) Relational Database
10 1 (5.56%) Remedy ITSM
10 1 (5.56%) Workflow Management
10 1 (5.56%) ITIL V3
10 1 (5.56%) Data Quality
10 1 (5.56%) Root Cause Analysis
10 1 (5.56%) Workflow
10 1 (5.56%) Finance
10 1 (5.56%) Validation

ITSM
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) SharePoint
Applications
1 3 (16.67%) MS Excel
2 2 (11.11%) MS Office
3 1 (5.56%) MS PowerPoint
3 1 (5.56%) MS Visio
Business Applications
1 1 (5.56%) Remedy ITSM
Database & Business Intelligence
1 1 (5.56%) BusinessObjects
1 1 (5.56%) Crystal Reports
1 1 (5.56%) Data Warehouse
1 1 (5.56%) GIS
1 1 (5.56%) Relational Database
1 1 (5.56%) SAP BW
General
1 1 (5.56%) Finance
1 1 (5.56%) Local Government
Job Titles
1 11 (61.11%) Service Manager
2 9 (50.00%) Delivery Manager
2 9 (50.00%) Services Delivery Manager
3 7 (38.89%) IT Manager
3 7 (38.89%) IT Services Manager
3 7 (38.89%) ITIL Manager
3 7 (38.89%) ITIL Service Manager
4 6 (33.33%) IT Services Delivery Manager
4 6 (33.33%) ITIL Service Delivery Manager
5 4 (22.22%) Service Management Manager
6 3 (16.67%) Service Desk Manager
7 2 (11.11%) Consultant
7 2 (11.11%) ServiceNow Consultant
8 1 (5.56%) Analyst
8 1 (5.56%) Applications Support
8 1 (5.56%) Developer
8 1 (5.56%) Help Desk Manager
8 1 (5.56%) ServiceNow Developer
8 1 (5.56%) Support Analyst
8 1 (5.56%) Support Technician
Miscellaneous
1 3 (16.67%) Analytical Skills
2 1 (5.56%) Management Information System
Processes & Methodologies
1 17 (94.44%) Service Management
2 16 (88.89%) ITIL
3 12 (66.67%) Asset Management
3 12 (66.67%) Service Delivery
4 10 (55.56%) Line Management
4 10 (55.56%) Performance Management
4 10 (55.56%) Stakeholder Management
5 8 (44.44%) Ticket Management
6 3 (16.67%) Business Process Mapping
6 3 (16.67%) Problem Management
6 3 (16.67%) SEO
6 3 (16.67%) Unit Testing
7 1 (5.56%) EAM
7 1 (5.56%) ITIL V3
7 1 (5.56%) Mentoring
7 1 (5.56%) Process Management
7 1 (5.56%) Software Asset Management
7 1 (5.56%) Software Licensing
7 1 (5.56%) Validation
7 1 (5.56%) Workflow
Programming Languages
1 3 (16.67%) C#
1 3 (16.67%) JavaScript
2 1 (5.56%) SQL
Qualifications
1 2 (11.11%) ITIL Certification
2 1 (5.56%) MCP
Quality Assurance & Compliance
1 11 (61.11%) SLA
2 1 (5.56%) Data Quality
System Software
1 1 (5.56%) Active Directory
Systems Management
1 1 (5.56%) SCCM
Vendors
1 4 (22.22%) ServiceNow
2 3 (16.67%) Microsoft
3 1 (5.56%) BMC
3 1 (5.56%) ESRI
3 1 (5.56%) Lagan
3 1 (5.56%) Remedy
3 1 (5.56%) SAP