The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / West Sussex
Rank 91 98 105
Rank change year-on-year
+7 +7
Permanent jobs citing ITSM 7 6 1
As % of all permanent IT jobs located in West Sussex 0.64% 0.55% 0.090%
As % of the Processes & Methodologies category 0.73% 0.61% 0.11%
Number of salaries quoted 2 5 1
Median salary £46,250 £67,500 £50,000
Median salary % change year-on-year
-31.48% +35.00%
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
961 986 933
As % of all permanent IT jobs located in West Sussex 87.84% 89.96% 83.68%
Number of salaries quoted 844 909 802
Median salary £50,000 £45,000 £40,000
Median salary % change year-on-year
+11.11% +12.50%
90% offered a salary of more than £35,000 £31,000 £28,500
10% offered a salary of more than £62,500 £52,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick -15 1 £52,500 -22.22%
Burgess Hill - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 20 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for ITSM.

1 19 (90.48%) ITIL
1 19 (90.48%) Service Management
2 12 (57.14%) Service Delivery
2 12 (57.14%) Asset Management
3 11 (52.38%) SLA
4 10 (47.62%) Stakeholder Management
4 10 (47.62%) Performance Management
4 10 (47.62%) Line Management
5 8 (38.10%) Ticket Management
6 7 (33.33%) ServiceNow
7 5 (23.81%) Business Process Mapping
7 5 (23.81%) Analytical Skills
7 5 (23.81%) Unit Testing
7 5 (23.81%) C#
7 5 (23.81%) JavaScript
8 3 (14.29%) Microsoft
8 3 (14.29%) MS Excel
8 3 (14.29%) Problem Management
8 3 (14.29%) SEO
9 2 (9.52%) MS Office
9 2 (9.52%) ITIL Certification
9 2 (9.52%) ITIL V3
9 2 (9.52%) Mentoring
10 1 (4.76%) Software Asset Management
10 1 (4.76%) Software Licensing
10 1 (4.76%) Records Management
10 1 (4.76%) Software Audit
10 1 (4.76%) Resource Allocation
10 1 (4.76%) Snow
10 1 (4.76%) Data Quality

ITSM
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) SharePoint
Applications
1 3 (14.29%) MS Excel
2 2 (9.52%) MS Office
3 1 (4.76%) MS PowerPoint
3 1 (4.76%) MS Visio
Business Applications
1 1 (4.76%) Remedy ITSM
1 1 (4.76%) SAP ECC
Database & Business Intelligence
1 1 (4.76%) BusinessObjects
1 1 (4.76%) Crystal Reports
1 1 (4.76%) Data Warehouse
1 1 (4.76%) GIS
1 1 (4.76%) Relational Database
1 1 (4.76%) SAP BW
General
1 1 (4.76%) Finance
1 1 (4.76%) Local Government
Job Titles
1 11 (52.38%) Service Manager
2 9 (42.86%) Delivery Manager
2 9 (42.86%) Services Delivery Manager
3 8 (38.10%) IT Manager
4 7 (33.33%) IT Services Manager
4 7 (33.33%) ITIL Manager
4 7 (33.33%) ITIL Service Manager
5 6 (28.57%) IT Services Delivery Manager
5 6 (28.57%) ITIL Service Delivery Manager
6 4 (19.05%) Service Management Manager
7 3 (14.29%) Developer
7 3 (14.29%) Service Desk Manager
7 3 (14.29%) ServiceNow Developer
8 2 (9.52%) Consultant
8 2 (9.52%) ServiceNow Consultant
9 1 (4.76%) IT Infrastructure Manager
9 1 (4.76%) IT Infrastructure Project Manager
9 1 (4.76%) IT Support
9 1 (4.76%) IT Technician
9 1 (4.76%) Network Infrastructure Project Manager
Miscellaneous
1 5 (23.81%) Analytical Skills
2 1 (4.76%) Management Information System
Processes & Methodologies
1 19 (90.48%) ITIL
1 19 (90.48%) Service Management
2 12 (57.14%) Asset Management
2 12 (57.14%) Service Delivery
3 10 (47.62%) Line Management
3 10 (47.62%) Performance Management
3 10 (47.62%) Stakeholder Management
4 8 (38.10%) Ticket Management
5 5 (23.81%) Business Process Mapping
5 5 (23.81%) Unit Testing
6 3 (14.29%) Problem Management
6 3 (14.29%) SEO
7 2 (9.52%) ITIL V3
7 2 (9.52%) Mentoring
8 1 (4.76%) Records Management
8 1 (4.76%) Resource Management
8 1 (4.76%) Root Cause Analysis
8 1 (4.76%) Software Asset Management
8 1 (4.76%) Software Audit
8 1 (4.76%) Software Licensing
Programming Languages
1 5 (23.81%) C#
1 5 (23.81%) JavaScript
2 1 (4.76%) SQL
Qualifications
1 2 (9.52%) ITIL Certification
2 1 (4.76%) MCP
2 1 (4.76%) PMI Certification
2 1 (4.76%) PMP
Quality Assurance & Compliance
1 11 (52.38%) SLA
2 1 (4.76%) Data Quality
System Software
1 1 (4.76%) Active Directory
Systems Management
1 1 (4.76%) SCCM
Vendors
1 7 (33.33%) ServiceNow
2 3 (14.29%) Microsoft
3 1 (4.76%) BMC
3 1 (4.76%) ESRI
3 1 (4.76%) Lagan
3 1 (4.76%) Remedy
3 1 (4.76%) SAP
3 1 (4.76%) Snow