The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 93 110 90
Rank change year-on-year
+17 -20
Permanent jobs citing ITSM 6 12 11
As % of all permanent IT jobs located in West Sussex 0.50% 0.86% 0.94%
As % of the Processes & Methodologies category 0.56% 1.00% 1.12%
Number of salaries quoted 6 12 7
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £38,750 £40,800 £39,000
10% offered a salary of more than £52,500 £61,500 £53,000
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1069 1195 986
As % of all permanent IT jobs located in West Sussex 88.64% 86.10% 84.56%
Number of salaries quoted 987 1035 854
Median salary £50,000 £42,500 £45,000
Median salary % change year-on-year
+17.64% -5.55%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 30 September 2016.

ITSM Salary Histogram in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +4 4 £50,000 +17.64%
Chichester - 1 £27,500 -
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 30 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for ITSM.

1 9 (69.23%) ITIL
1 9 (69.23%) Service Management
2 7 (53.85%) SLA
3 5 (38.46%) Microsoft
3 5 (38.46%) MS Excel
3 5 (38.46%) Service Delivery
3 5 (38.46%) Asset Management
4 4 (30.77%) Stakeholder Management
4 4 (30.77%) Performance Management
4 4 (30.77%) Line Management
5 3 (23.08%) Ticket Management
5 3 (23.08%) Problem Management
5 3 (23.08%) MS Office
5 3 (23.08%) Active Directory
5 3 (23.08%) Change Management
5 3 (23.08%) Finance
5 3 (23.08%) VMware
6 2 (15.38%) MS PowerPoint
6 2 (15.38%) Management Information System
6 2 (15.38%) SEO
6 2 (15.38%) Firewall
6 2 (15.38%) Migration
6 2 (15.38%) CCNP
6 2 (15.38%) Cisco
6 2 (15.38%) MS Visio
6 2 (15.38%) LAN
6 2 (15.38%) WAN
6 2 (15.38%) PRINCE2
6 2 (15.38%) Windows
6 2 (15.38%) Citrix

ITSM
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) SharePoint
Applications
1 5 (38.46%) MS Excel
2 3 (23.08%) MS Office
3 2 (15.38%) MS PowerPoint
3 2 (15.38%) MS Visio
Business Applications
1 1 (7.69%) Remedy ITSM
Cloud Services
1 2 (15.38%) Amazon AWS
1 2 (15.38%) Microsoft Azure
2 1 (7.69%) Cloud Computing
Communications & Networking
1 2 (15.38%) Firewall
1 2 (15.38%) LAN
1 2 (15.38%) WAN
2 1 (7.69%) Internet
Database & Business Intelligence
1 1 (7.69%) BusinessObjects
1 1 (7.69%) Crystal Reports
1 1 (7.69%) Data Warehouse
1 1 (7.69%) GIS
1 1 (7.69%) Relational Database
1 1 (7.69%) SAP BW
General
1 3 (23.08%) Finance
2 1 (7.69%) Legal
2 1 (7.69%) Local Government
Job Titles
1 4 (30.77%) Analyst
1 4 (30.77%) Delivery Manager
1 4 (30.77%) IT Manager
1 4 (30.77%) IT Services Delivery Manager
1 4 (30.77%) IT Services Manager
1 4 (30.77%) Service Manager
1 4 (30.77%) Services Delivery Manager
2 3 (23.08%) Support Analyst
3 2 (15.38%) 1st Line Service Desk Analyst
3 2 (15.38%) 1st Line Support
3 2 (15.38%) 1st Line Support Analyst
3 2 (15.38%) ITIL Manager
3 2 (15.38%) ITIL Service Delivery Manager
3 2 (15.38%) ITIL Service Manager
3 2 (15.38%) Network Manager
3 2 (15.38%) Service Analyst
3 2 (15.38%) Service Desk Analyst
3 2 (15.38%) Service Desk Manager
3 2 (15.38%) Service Desk Support Analyst
3 2 (15.38%) Vendor Manager
Miscellaneous
1 2 (15.38%) Hybrid Cloud
1 2 (15.38%) Management Information System
2 1 (7.69%) Driving Licence
2 1 (7.69%) Internet of Things
2 1 (7.69%) Mobile App
2 1 (7.69%) Wiki
Operating Systems
1 2 (15.38%) Windows
1 2 (15.38%) Windows 10
1 2 (15.38%) Windows 7
Processes & Methodologies
1 9 (69.23%) ITIL
1 9 (69.23%) Service Management
2 5 (38.46%) Asset Management
2 5 (38.46%) Service Delivery
3 4 (30.77%) Line Management
3 4 (30.77%) Performance Management
3 4 (30.77%) Stakeholder Management
4 3 (23.08%) Change Management
4 3 (23.08%) Problem Management
4 3 (23.08%) Ticket Management
5 2 (15.38%) Facilities Management
5 2 (15.38%) Migration
5 2 (15.38%) PRINCE2
5 2 (15.38%) SEO
6 1 (7.69%) Continuous Improvement
6 1 (7.69%) Email Filtering
6 1 (7.69%) Incident Management
6 1 (7.69%) Kalman Filter
6 1 (7.69%) Mobile Application Development
6 1 (7.69%) Web Filtering
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 2 (15.38%) CCNP
1 2 (15.38%) Cisco Certification
1 2 (15.38%) PRINCE2 Practitioner
2 1 (7.69%) CEH
2 1 (7.69%) CISSP
2 1 (7.69%) CompTIA Security+
2 1 (7.69%) ITIL Certification
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
2 1 (7.69%) Security+ Certification
Quality Assurance & Compliance
1 7 (53.85%) SLA
System Software
1 3 (23.08%) Active Directory
2 2 (15.38%) Hyper-V
2 2 (15.38%) VMware Infrastructure
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) VMware
3 2 (15.38%) Cisco
3 2 (15.38%) Citrix
4 1 (7.69%) BMC
4 1 (7.69%) ESRI
4 1 (7.69%) Lagan
4 1 (7.69%) Remedy
4 1 (7.69%) SAP
4 1 (7.69%) ServiceNow