The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 87 83 -
Rank change year-on-year
-4 -
Permanent jobs citing ITSM 11 4 0
As % of all permanent IT jobs located in West Sussex 0.95% 0.37% -
As % of the Processes & Methodologies category 1.17% 0.48% -
Number of salaries quoted 7 4 0
Average salary £45,000 £22,000 -
Average salary % change year-on-year
+104.54% -
UK excluding London average salary £39,000 £42,500 £40,000
% change year-on-year
-8.23% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
937 835 1254
As % of all permanent IT jobs located in West Sussex 80.99% 78.04% 82.88%
Number of salaries quoted 809 751 1096
Average salary £44,000 £44,500 £40,000
Average salary % change year-on-year
-1.12% +11.25%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £59,500 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 2 October 2014.

ITSM Salary Histogram in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worthing - 8 £45,000 -
Horsham - 3 £39,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 2 October 2014, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 46 (100.00%) Service Management
2 34 (73.91%) ITIL
3 28 (60.87%) Finance
4 22 (47.83%) Advertising
5 21 (45.65%) Problem Management
6 15 (32.61%) Microsoft
7 13 (28.26%) Windows
7 13 (28.26%) Windows XP
7 13 (28.26%) Windows 7
8 12 (26.09%) SQL
9 11 (23.91%) SCCM
9 11 (23.91%) MS Office
9 11 (23.91%) Symantec
9 11 (23.91%) Norton AntiVirus
10 10 (21.74%) IIS
10 10 (21.74%) CSS
10 10 (21.74%) XML
10 10 (21.74%) DNS
10 10 (21.74%) SSL
10 10 (21.74%) Apache
10 10 (21.74%) Tomcat
10 10 (21.74%) LAMP
10 10 (21.74%) E-business
10 10 (21.74%) WAMP
10 10 (21.74%) Data Transformation
11 9 (19.57%) Team Foundation Server
11 9 (19.57%) SQL Server Integration Services
11 9 (19.57%) MS Excel
11 9 (19.57%) Visual Studio
11 9 (19.57%) T-SQL

ITSM
Top Related IT Skills in West Sussex by Category

For the 6 months to 2 October 2014, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (21.74%) IIS
1 10 (21.74%) Apache
1 10 (21.74%) Tomcat
2 4 (8.70%) CICS
2 4 (8.70%) Blackberry Enterprise Server
Applications
1 11 (23.91%) MS Office
2 9 (19.57%) MS Excel
Communications & Networking
1 10 (21.74%) DNS
1 10 (21.74%) SSL
2 5 (10.87%) SAN
2 5 (10.87%) NAS
Database & Business Intelligence
1 9 (19.57%) SQL Server Integration Services
2 2 (4.35%) SQL Server
2 2 (4.35%) DB2
2 2 (4.35%) SQL Server Reporting Services
2 2 (4.35%) SQL Server 2005
3 1 (2.17%) Oracle Database
Development Applications
1 9 (19.57%) Visual Studio
1 9 (19.57%) Team Foundation Server
General
1 28 (60.87%) Finance
2 22 (47.83%) Advertising
3 2 (4.35%) Retail
Job Titles
1 20 (43.48%) Technical Manager
2 12 (26.09%) Technical Services Manager
2 12 (26.09%) Service Manager
3 11 (23.91%) Desktop Support
4 10 (21.74%) Developer
4 10 (21.74%) SQL Developer
5 9 (19.57%) Desktop Analyst
5 9 (19.57%) Analyst
6 7 (15.22%) Desktop Support Analyst
6 7 (15.22%) Support Analyst
7 5 (10.87%) 2nd Line Support
8 4 (8.70%) Technical Support Manager
8 4 (8.70%) Support Manager
8 4 (8.70%) Technical Support
9 3 (6.52%) 2nd Line Support Analyst
10 2 (4.35%) Service Desk Team Leader
10 2 (4.35%) Team Leader
11 1 (2.17%) DBA
11 1 (2.17%) Database Specialist
11 1 (2.17%) Database Manager
Libraries, Frameworks & Software Standards
1 10 (21.74%) CSS
1 10 (21.74%) XML
1 10 (21.74%) LAMP
1 10 (21.74%) WAMP
Miscellaneous
1 4 (8.70%) Blackberry
1 4 (8.70%) Mainframe
1 4 (8.70%) IBM Mainframe
2 2 (4.35%) Video Conferencing
2 2 (4.35%) iPhone
2 2 (4.35%) Analytical Skills
2 2 (4.35%) Management Information System
2 2 (4.35%) Replication
2 2 (4.35%) Clustering
2 2 (4.35%) Statistics
Operating Systems
1 13 (28.26%) Windows
1 13 (28.26%) Windows XP
1 13 (28.26%) Windows 7
2 4 (8.70%) zOS
Processes & Methodologies
1 46 (100.00%) Service Management
2 34 (73.91%) ITIL
3 21 (45.65%) Problem Management
4 10 (21.74%) E-business
4 10 (21.74%) Data Transformation
5 7 (15.22%) Performance Tuning
6 6 (13.04%) Incident Management
7 2 (4.35%) Continuous Improvement
7 2 (4.35%) Configuration Management
7 2 (4.35%) Service Delivery
7 2 (4.35%) Change Management
7 2 (4.35%) Mobile Device Management
Programming Languages
1 12 (26.09%) SQL
2 9 (19.57%) T-SQL
Qualifications
1 4 (8.70%) MCSE
1 4 (8.70%) Microsoft Certification
1 4 (8.70%) MCDST
Quality Assurance & Compliance
1 4 (8.70%) SLA
System Software
1 4 (8.70%) Active Directory
Systems Management
1 11 (23.91%) Norton AntiVirus
1 11 (23.91%) SCCM
2 9 (19.57%) Systems Management Server (SMS)
Vendors
1 15 (32.61%) Microsoft
2 11 (23.91%) Symantec
3 5 (10.87%) IBM
4 4 (8.70%) Apple
5 3 (6.52%) Oracle
6 2 (4.35%) HP
6 2 (4.35%) Dell
6 2 (4.35%) Citrix