The first table below looks at the demand for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Sussex region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 84 97 98
Rank change year-on-year
+13 +1
Permanent jobs citing ITSM 23 6 1
As % of all permanent IT jobs located in West Sussex 1.74% 0.48% 0.071%
As % of the Processes & Methodologies category 2.08% 0.65% 0.088%
Number of salaries quoted 21 6 1
Average salary £45,000 £42,250 £22,500
Average salary % change year-on-year
+6.50% +87.77%
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1104 920 1139
As % of all permanent IT jobs located in West Sussex 83.51% 73.25% 81.36%
Number of salaries quoted 980 766 934
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £29,000 £26,250
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
South East

ITSM
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 30 July 2014.

ITSM Salary Histogram in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Horsham - 9 £70,000 -
Worthing - 7 £45,000 -
Littlehampton - 2 £25,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 30 July 2014, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 63 (100.00%) Service Management
2 56 (88.89%) ITIL
3 46 (73.02%) Finance
4 43 (68.25%) Advertising
5 42 (66.67%) Problem Management
6 24 (38.10%) Microsoft
7 17 (26.98%) MS Excel
8 16 (25.40%) Apache
8 16 (25.40%) Tomcat
8 16 (25.40%) XML
8 16 (25.40%) DNS
8 16 (25.40%) E-business
9 15 (23.81%) LAMP
9 15 (23.81%) SSL
9 15 (23.81%) SQL
9 15 (23.81%) IIS
9 15 (23.81%) CSS
9 15 (23.81%) WAMP
10 14 (22.22%) Windows 7
10 14 (22.22%) Windows
10 14 (22.22%) Windows XP
11 12 (19.05%) MS Office
12 11 (17.46%) Symantec
12 11 (17.46%) Norton AntiVirus
12 11 (17.46%) SCCM
13 9 (14.29%) SAN
13 9 (14.29%) Systems Management Server (SMS)
13 9 (14.29%) Oracle
13 9 (14.29%) NAS
14 8 (12.70%) DB2

ITSM
Top Related IT Skills in West Sussex by Category

For the 6 months to 30 July 2014, IT jobs across the West Sussex region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (25.40%) Apache
1 16 (25.40%) Tomcat
2 15 (23.81%) IIS
3 7 (11.11%) CICS
4 4 (6.35%) Blackberry Enterprise Server
Applications
1 17 (26.98%) MS Excel
2 12 (19.05%) MS Office
Communications & Networking
1 16 (25.40%) DNS
2 15 (23.81%) SSL
3 9 (14.29%) SAN
3 9 (14.29%) NAS
Database & Business Intelligence
1 8 (12.70%) DB2
2 6 (9.52%) SQL Server Integration Services
3 2 (3.17%) SQL Server 2005
3 2 (3.17%) SQL Server Reporting Services
3 2 (3.17%) SQL Server
4 1 (1.59%) Oracle Database
Development Applications
1 6 (9.52%) Team Foundation Server
1 6 (9.52%) Visual Studio
General
1 46 (73.02%) Finance
2 43 (68.25%) Advertising
3 2 (3.17%) Retail
Job Titles
1 38 (60.32%) Technical Manager
2 29 (46.03%) Technical Services Manager
2 29 (46.03%) Service Manager
3 11 (17.46%) Desktop Support
4 10 (15.87%) Desktop Analyst
4 10 (15.87%) Analyst
5 7 (11.11%) Developer
5 7 (11.11%) Support Analyst
5 7 (11.11%) Technical Support
5 7 (11.11%) Desktop Support Analyst
5 7 (11.11%) SQL Developer
5 7 (11.11%) Technical Support Manager
5 7 (11.11%) Support Manager
6 5 (7.94%) 2nd Line Support
7 4 (6.35%) Database Specialist
7 4 (6.35%) Database Manager
8 3 (4.76%) 2nd Line Support Analyst
9 2 (3.17%) DBA
Libraries, Frameworks & Software Standards
1 16 (25.40%) XML
2 15 (23.81%) LAMP
2 15 (23.81%) CSS
2 15 (23.81%) WAMP
Miscellaneous
1 8 (12.70%) Replication
1 8 (12.70%) Clustering
2 7 (11.11%) Mainframe
2 7 (11.11%) IBM Mainframe
3 4 (6.35%) Blackberry
4 3 (4.76%) Statistics
4 3 (4.76%) Management Information System
5 2 (3.17%) Video Conferencing
5 2 (3.17%) iPhone
Operating Systems
1 14 (22.22%) Windows 7
1 14 (22.22%) Windows
1 14 (22.22%) Windows XP
2 7 (11.11%) zOS
3 1 (1.59%) Linux
Processes & Methodologies
1 63 (100.00%) Service Management
2 56 (88.89%) ITIL
3 42 (66.67%) Problem Management
4 16 (25.40%) E-business
5 7 (11.11%) Incident Management
5 7 (11.11%) Data Transformation
6 4 (6.35%) Performance Tuning
7 3 (4.76%) Configuration Management
7 3 (4.76%) Service Delivery
7 3 (4.76%) Change Management
8 2 (3.17%) Mobile Device Management
9 1 (1.59%) Capacity Planning
Programming Languages
1 15 (23.81%) SQL
2 6 (9.52%) T-SQL
3 1 (1.59%) Python
Qualifications
1 4 (6.35%) MCDST
1 4 (6.35%) MCSE
1 4 (6.35%) Microsoft Certification
Quality Assurance & Compliance
1 3 (4.76%) SLA
System Software
1 4 (6.35%) Active Directory
Systems Management
1 11 (17.46%) Norton AntiVirus
1 11 (17.46%) SCCM
2 9 (14.29%) Systems Management Server (SMS)
Vendors
1 24 (38.10%) Microsoft
2 11 (17.46%) Symantec
3 9 (14.29%) Oracle
4 8 (12.70%) IBM
5 4 (6.35%) Apple
6 3 (4.76%) HP
6 3 (4.76%) Dell