The table below looks at the statistics for ITSM skills in IT jobs advertised for the West Sussex region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 79 118 90
Rank change year-on-year
+39 -28
Permanent jobs citing ITSM 13 1 4
As % of all permanent IT jobs located in West Sussex 1.18% 0.075% 0.37%
As % of the Processes & Methodologies category 1.36% 0.084% 0.47%
Number of salaries quoted 13 1 4
Median salary £50,000 £47,500 £39,000
Median salary % change year-on-year
+5.26% +21.79%
UK excluding London median salary £45,000 £42,000 £38,000
% change year-on-year
+7.14% +10.52%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
953 1186 857
As % of all permanent IT jobs located in West Sussex 86.72% 88.51% 79.87%
Number of salaries quoted 846 1053 750
Median salary £48,000 £45,000 £41,500
Median salary % change year-on-year
+6.66% +8.43%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £62,500 £60,000 £58,935
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Sussex region.

ITSM Salary Trend in West Sussex

ITSM
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing ITSM across the West Sussex region over the 3 months to 10 December 2016.

ITSM Salary Histogram in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 6 £50,000 -
Chichester - 1 £27,500 -
ITSM
South East

ITSM
Top 30 Related IT Skills in West Sussex

For the 6 months to 10 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for ITSM.

1 14 (87.50%) Service Management
2 12 (75.00%) ITIL
2 12 (75.00%) Service Delivery
3 11 (68.75%) SLA
3 11 (68.75%) Asset Management
4 10 (62.50%) Performance Management
4 10 (62.50%) Line Management
4 10 (62.50%) Stakeholder Management
5 8 (50.00%) Ticket Management
6 3 (18.75%) Problem Management
6 3 (18.75%) SEO
7 2 (12.50%) Migration
7 2 (12.50%) PRINCE2 Practitioner
7 2 (12.50%) Microsoft Azure
7 2 (12.50%) Amazon AWS
7 2 (12.50%) Change Management
7 2 (12.50%) Firewall
7 2 (12.50%) Cisco Certification
7 2 (12.50%) ITIL Certification
7 2 (12.50%) Cisco
7 2 (12.50%) Microsoft
7 2 (12.50%) CCNP
7 2 (12.50%) LAN
7 2 (12.50%) WAN
7 2 (12.50%) PRINCE2
7 2 (12.50%) MS Excel
7 2 (12.50%) Hybrid Cloud
8 1 (6.25%) Records Management
8 1 (6.25%) SharePoint
8 1 (6.25%) Data Warehouse

ITSM
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Applications
1 2 (12.50%) MS Excel
2 1 (6.25%) MS Office
2 1 (6.25%) MS PowerPoint
2 1 (6.25%) MS Visio
Business Applications
1 1 (6.25%) Remedy ITSM
Cloud Services
1 2 (12.50%) Amazon AWS
1 2 (12.50%) Microsoft Azure
Communications & Networking
1 2 (12.50%) Firewall
1 2 (12.50%) LAN
1 2 (12.50%) WAN
Database & Business Intelligence
1 1 (6.25%) BusinessObjects
1 1 (6.25%) Crystal Reports
1 1 (6.25%) Data Warehouse
1 1 (6.25%) GIS
1 1 (6.25%) Relational Database
1 1 (6.25%) SAP BW
General
1 1 (6.25%) Finance
1 1 (6.25%) Local Government
Job Titles
1 11 (68.75%) Service Manager
2 9 (56.25%) Delivery Manager
2 9 (56.25%) Services Delivery Manager
3 7 (43.75%) IT Manager
3 7 (43.75%) IT Services Manager
3 7 (43.75%) ITIL Manager
3 7 (43.75%) ITIL Service Manager
4 6 (37.50%) IT Services Delivery Manager
4 6 (37.50%) ITIL Service Delivery Manager
5 4 (25.00%) Service Management Manager
6 3 (18.75%) Service Desk Manager
7 2 (12.50%) Network Manager
8 1 (6.25%) Applications Support
8 1 (6.25%) Applications Support Analyst
8 1 (6.25%) IT Support
8 1 (6.25%) IT Support Technician
8 1 (6.25%) IT Technician
8 1 (6.25%) Support Analyst
8 1 (6.25%) Support Technician
8 1 (6.25%) Vendor Manager
Miscellaneous
1 2 (12.50%) Hybrid Cloud
2 1 (6.25%) Management Information System
Processes & Methodologies
1 14 (87.50%) Service Management
2 12 (75.00%) ITIL
2 12 (75.00%) Service Delivery
3 11 (68.75%) Asset Management
4 10 (62.50%) Line Management
4 10 (62.50%) Performance Management
4 10 (62.50%) Stakeholder Management
5 8 (50.00%) Ticket Management
6 3 (18.75%) Problem Management
6 3 (18.75%) SEO
7 2 (12.50%) Change Management
7 2 (12.50%) Migration
7 2 (12.50%) PRINCE2
8 1 (6.25%) EAM
8 1 (6.25%) Facilities Management
8 1 (6.25%) Mentoring
8 1 (6.25%) Records Management
8 1 (6.25%) Root Cause Analysis
8 1 (6.25%) Workflow
8 1 (6.25%) Workflow Management
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 2 (12.50%) CCNP
1 2 (12.50%) Cisco Certification
1 2 (12.50%) ITIL Certification
1 2 (12.50%) PRINCE2 Practitioner
2 1 (6.25%) MCP
Quality Assurance & Compliance
1 11 (68.75%) SLA
System Software
1 1 (6.25%) Active Directory
Vendors
1 2 (12.50%) Cisco
1 2 (12.50%) Microsoft
2 1 (6.25%) BMC
2 1 (6.25%) ESRI
2 1 (6.25%) Lagan
2 1 (6.25%) Remedy
2 1 (6.25%) SAP