The table below looks at the statistics for ITSM skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 63 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 0
As % of all permanent IT jobs located in Crawley 1.04% - -
As % of the Processes & Methodologies category 1.24% - -
Number of salaries quoted 2 0 0
Average salary £42,500 - -
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
323 364 431
As % of all permanent IT jobs located in Crawley 83.90% 86.67% 77.24%
Number of salaries quoted 296 315 325
Average salary £47,500 £45,000 £43,000
Average salary % change year-on-year
+5.55% +4.65%
90% offered a salary of more than £32,500 £32,500 £29,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Crawley

ITSM
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Crawley region.

ITSM Salary Trend in Crawley

ITSM
Top 30 Related IT Skills in Crawley

For the 6 months to 31 July 2015, IT jobs across the Crawley region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 6 (100.00%) ITIL
2 5 (83.33%) Service Management
3 3 (50.00%) Service Delivery
3 3 (50.00%) Active Directory
4 2 (33.33%) Dell
4 2 (33.33%) Citrix
4 2 (33.33%) ITIL Certification
4 2 (33.33%) NetApp
4 2 (33.33%) Cisco
4 2 (33.33%) Linux
4 2 (33.33%) Finance
4 2 (33.33%) Stakeholder Management
4 2 (33.33%) Replication
4 2 (33.33%) VMware
4 2 (33.33%) Degree
4 2 (33.33%) Capacity Planning
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) Knowledge Management
4 2 (33.33%) Infrastructure Management
4 2 (33.33%) People Management
5 1 (16.67%) Data Centre
5 1 (16.67%) Structured Cabling
5 1 (16.67%) ISO/IEC 27001
5 1 (16.67%) Straight-Through Processing
5 1 (16.67%) Windows 8
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Release Management
5 1 (16.67%) Windows Server 2008
5 1 (16.67%) Network Design
5 1 (16.67%) Supplier Management

ITSM
Top Related IT Skills in Crawley by Category

For the 6 months to 31 July 2015, IT jobs across the Crawley region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Excel
Communications & Networking
1 1 (16.67%) TCP/IP
1 1 (16.67%) SAN
1 1 (16.67%) Firewall
1 1 (16.67%) Structured Cabling
General
1 2 (33.33%) Finance
2 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) Analyst
1 2 (33.33%) Support Analyst
1 2 (33.33%) Infrastructure Analyst
1 2 (33.33%) Infrastructure Support Analyst
1 2 (33.33%) Services Director
2 1 (16.67%) Desktop Support
2 1 (16.67%) Data Centre Engineer
2 1 (16.67%) Desktop Support Engineer
2 1 (16.67%) Desktop Engineer
2 1 (16.67%) Support Engineer
Miscellaneous
1 2 (33.33%) Replication
2 1 (16.67%) Data Centre
Operating Systems
1 2 (33.33%) Linux
2 1 (16.67%) Windows XP
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows 8
2 1 (16.67%) Windows Server 2012
2 1 (16.67%) Windows
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Service Management
3 3 (50.00%) Service Delivery
4 2 (33.33%) Knowledge Management
4 2 (33.33%) Capacity Planning
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) Infrastructure Management
4 2 (33.33%) People Management
4 2 (33.33%) Stakeholder Management
5 1 (16.67%) Business Continuity
5 1 (16.67%) Network Design
5 1 (16.67%) Supplier Management
5 1 (16.67%) PRINCE2
5 1 (16.67%) Configuration Management
5 1 (16.67%) Project Management
5 1 (16.67%) Straight-Through Processing
5 1 (16.67%) Release Management
5 1 (16.67%) Disaster Recovery
Qualifications
1 2 (33.33%) ITIL Certification
1 2 (33.33%) Degree
2 1 (16.67%) ISEB
Quality Assurance & Compliance
1 1 (16.67%) ISO 9001
1 1 (16.67%) ISO 14001
1 1 (16.67%) ISO/IEC 27001
System Software
1 3 (50.00%) Active Directory
Vendors
1 2 (33.33%) Dell
1 2 (33.33%) Citrix
1 2 (33.33%) NetApp
1 2 (33.33%) VMware
1 2 (33.33%) Cisco
2 1 (16.67%) Microsoft