The table below looks at the statistics for ITSM skills in IT jobs advertised for the Crawley region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 60 69 -
Rank change year-on-year
+9 -
Permanent jobs citing ITSM 4 1 0
As % of all permanent IT jobs located in Crawley 0.84% 0.23% -
As % of the Processes & Methodologies category 0.93% 0.27% -
Number of salaries quoted 4 1 0
Median salary £50,000 £42,500 -
Median salary % change year-on-year
+17.64% -
UK excluding London median salary £44,000 £42,500 £37,500
% change year-on-year
+3.52% +13.33%
ITSM
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
429 373 368
As % of all permanent IT jobs located in Crawley 90.32% 85.35% 84.02%
Number of salaries quoted 412 341 315
Median salary £50,000 £44,500 £45,000
Median salary % change year-on-year
+12.35% -1.11%
90% offered a salary of more than £33,173 £32,000 £33,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Crawley

The demand trend of job ads across the Crawley region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Crawley

ITSM
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Crawley region.

ITSM Salary Trend in Crawley

ITSM
Top 30 Related IT Skills in Crawley

For the 6 months to 29 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region with a requirement for ITSM.

1 6 (85.71%) SLA
1 6 (85.71%) Service Management
2 4 (57.14%) Service Delivery
2 4 (57.14%) ITIL
3 3 (42.86%) Finance
3 3 (42.86%) Stakeholder Management
3 3 (42.86%) Asset Management
3 3 (42.86%) Performance Management
3 3 (42.86%) Line Management
4 2 (28.57%) Ticket Management
4 2 (28.57%) Facilities Management
4 2 (28.57%) Problem Management
4 2 (28.57%) MS PowerPoint
4 2 (28.57%) SEO
4 2 (28.57%) MS Excel
4 2 (28.57%) MS Visio
4 2 (28.57%) Change Management
4 2 (28.57%) Microsoft
5 1 (14.29%) CCNP
5 1 (14.29%) Cisco Certification
5 1 (14.29%) ITIL Certification
5 1 (14.29%) Configuration Management
5 1 (14.29%) Project Management
5 1 (14.29%) Disaster Recovery
5 1 (14.29%) Firewall
5 1 (14.29%) LAN
5 1 (14.29%) WAN
5 1 (14.29%) PRINCE2
5 1 (14.29%) Cisco
5 1 (14.29%) Migration

ITSM
Top Related IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) MS Excel
1 2 (28.57%) MS PowerPoint
1 2 (28.57%) MS Visio
Cloud Services
1 1 (14.29%) Amazon AWS
1 1 (14.29%) Microsoft Azure
Communications & Networking
1 1 (14.29%) Firewall
1 1 (14.29%) LAN
1 1 (14.29%) WAN
General
1 3 (42.86%) Finance
Job Titles
1 3 (42.86%) Delivery Manager
1 3 (42.86%) IT Manager
1 3 (42.86%) IT Services Delivery Manager
1 3 (42.86%) IT Services Manager
1 3 (42.86%) Service Manager
1 3 (42.86%) Services Delivery Manager
2 2 (28.57%) ITIL Manager
2 2 (28.57%) ITIL Service Delivery Manager
2 2 (28.57%) ITIL Service Manager
2 2 (28.57%) Service Desk Manager
2 2 (28.57%) Vendor Manager
3 1 (14.29%) Network Manager
3 1 (14.29%) Service Delivery Director
3 1 (14.29%) Services Director
Miscellaneous
1 1 (14.29%) Driving Licence
1 1 (14.29%) Hybrid Cloud
1 1 (14.29%) Wiki
Processes & Methodologies
1 6 (85.71%) Service Management
2 4 (57.14%) ITIL
2 4 (57.14%) Service Delivery
3 3 (42.86%) Asset Management
3 3 (42.86%) Line Management
3 3 (42.86%) Performance Management
3 3 (42.86%) Stakeholder Management
4 2 (28.57%) Change Management
4 2 (28.57%) Facilities Management
4 2 (28.57%) Problem Management
4 2 (28.57%) SEO
4 2 (28.57%) Ticket Management
5 1 (14.29%) Configuration Management
5 1 (14.29%) Continuous Improvement
5 1 (14.29%) Disaster Recovery
5 1 (14.29%) Incident Management
5 1 (14.29%) Knowledge Management
5 1 (14.29%) Migration
5 1 (14.29%) PRINCE2
5 1 (14.29%) Project Management
Qualifications
1 1 (14.29%) CCNP
1 1 (14.29%) Cisco Certification
1 1 (14.29%) ITIL Certification
1 1 (14.29%) PRINCE2 Practitioner
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 6 (85.71%) SLA
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) Cisco
2 1 (14.29%) ServiceNow
2 1 (14.29%) VMware