The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 138 152 127
Rank change year-on-year
+14 -25
Permanent jobs requiring a Support Engineer 71 55 52
As % of all permanent IT jobs located in West Yorkshire 1.51% 1.29% 1.30%
As % of the Job Titles category 1.56% 1.35% 1.34%
Number of salaries quoted 71 52 48
Average salary £32,500 £25,000 £30,500
Average salary % change year-on-year
+30.00% -18.03%
90% offered a salary of more than £22,500 £18,150 £20,500
10% offered a salary of more than £38,000 £35,000 £34,500
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4565 4082 3878
As % of all permanent IT jobs located in West Yorkshire 97.09% 95.53% 96.78%
Number of salaries quoted 3727 3232 3267
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in West Yorkshire

Support Engineer
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Yorkshire region.

Support Engineer Salary Trend in West Yorkshire

Support Engineer
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Yorkshire region over the 3 months to 29 December 2014.

Support Engineer Salary Histogram in West Yorkshire

Support Engineer
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Yorkshire region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +11 51 £29,000 +20.83% 6
Bradford -6 9 £36,500 +73.80% 1
Halifax -2 2 £28,250 +0.89% 1
Wakefield -11 2 £26,750 +4.90% 1
Pontefract - 2 £24,500 -
Huddersfield - 1 £30,000 -
Support Engineer
Yorkshire

Support Engineer
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 December 2014, IT jobs across the West Yorkshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 99 (57.23%) Windows
2 82 (47.40%) Microsoft
3 77 (44.51%) Active Directory
4 65 (37.57%) Citrix
5 59 (34.10%) VMware
6 48 (27.75%) Firewall
7 47 (27.17%) ITIL
8 45 (26.01%) Cisco
8 45 (26.01%) Windows Server 2008
9 43 (24.86%) WAN
9 43 (24.86%) MS Excel
9 43 (24.86%) LAN
10 42 (24.28%) MS Exchange
11 40 (23.12%) TCP/IP
12 36 (20.81%) Cisco Certification
12 36 (20.81%) VMware Infrastructure
13 33 (19.08%) CCNA
14 31 (17.92%) Microsoft Certification
14 31 (17.92%) Windows Server 2003
15 27 (15.61%) SLA
16 26 (15.03%) Windows 7
17 25 (14.45%) DNS
18 23 (13.29%) VoIP
19 22 (12.72%) VPN
20 21 (12.14%) MCSE
20 21 (12.14%) MS Office
21 20 (11.56%) Finance
21 20 (11.56%) Problem Management
22 19 (10.98%) Cisco ASA
22 19 (10.98%) Linux

Support Engineer
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 December 2014, IT jobs across the West Yorkshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (24.28%) MS Exchange
2 17 (9.83%) Exchange Server 2010
3 9 (5.20%) Exchange Server 2013
4 8 (4.62%) Lync
5 7 (4.05%) Apache
5 7 (4.05%) SharePoint
6 5 (2.89%) IIS
7 4 (2.31%) OpenStack
7 4 (2.31%) Blackberry Enterprise Server
8 3 (1.73%) Exchange Server 2003
8 3 (1.73%) Exchange Server 2007
9 2 (1.16%) WebSphere
9 2 (1.16%) SharePoint 2013
10 1 (0.58%) SharePoint 2010
10 1 (0.58%) Oracle Workflow
Applications
1 43 (24.86%) MS Excel
2 21 (12.14%) MS Office
3 1 (0.58%) MS PowerPoint
Business Applications
1 2 (1.16%) Dynamics NAV
2 1 (0.58%) Dynamics CRM
2 1 (0.58%) Maximo
2 1 (0.58%) Sentinel
2 1 (0.58%) SAP Oil and Gas
Cloud Services
1 4 (2.31%) Microsoft Azure
2 3 (1.73%) Google Apps
3 1 (0.58%) Office 365
Communications & Networking
1 48 (27.75%) Firewall
2 43 (24.86%) LAN
2 43 (24.86%) WAN
3 40 (23.12%) TCP/IP
4 25 (14.45%) DNS
5 23 (13.29%) VoIP
6 22 (12.72%) VPN
7 19 (10.98%) Cisco ASA
8 16 (9.25%) Cisco Nexus
8 16 (9.25%) DHCP
9 15 (8.67%) IPsec
9 15 (8.67%) Network Security
10 14 (8.09%) SAN
11 11 (6.36%) NetScaler
12 10 (5.78%) Internet
13 9 (5.20%) BGP
13 9 (5.20%) VLAN
14 8 (4.62%) EIGRP
14 8 (4.62%) Broadband
14 8 (4.62%) HSRP
Database & Business Intelligence
1 13 (7.51%) SQL Server
2 3 (1.73%) SQL Server Reporting Services
2 3 (1.73%) SQL Server 2008
3 2 (1.16%) SQL Server 2012
3 2 (1.16%) SQL Server 2005
3 2 (1.16%) DB2
4 1 (0.58%) Oracle Reports
4 1 (0.58%) Data Warehouse
4 1 (0.58%) SQL Server Integration Services
4 1 (0.58%) BusinessObjects XI
4 1 (0.58%) MySQL
General
1 20 (11.56%) Finance
2 15 (8.67%) Telecoms
3 4 (2.31%) Advertising
4 1 (0.58%) Games
4 1 (0.58%) Retail
4 1 (0.58%) Marketing
4 1 (0.58%) Manufacturing
4 1 (0.58%) Financial Institution
4 1 (0.58%) Back Office
4 1 (0.58%) Electronics
Libraries, Frameworks & Software Standards
1 6 (3.47%) Middleware
2 4 (2.31%) WebCenter
3 1 (0.58%) .NET
3 1 (0.58%) Application Packaging
3 1 (0.58%) WCF
Miscellaneous
1 6 (3.47%) Management Information System
2 4 (2.31%) Computer Science
3 3 (1.73%) Replication
3 3 (1.73%) Clustering
3 3 (1.73%) IVR
3 3 (1.73%) Analytical Skills
4 2 (1.16%) GIS
4 2 (1.16%) Fat Client
4 2 (1.16%) PKI
4 2 (1.16%) Thin Client
4 2 (1.16%) Blackberry
5 1 (0.58%) DTV
5 1 (0.58%) CMDB
5 1 (0.58%) CCTV
5 1 (0.58%) iPhone
5 1 (0.58%) Open Source
5 1 (0.58%) iPad
5 1 (0.58%) Enterprise Software
Operating Systems
1 99 (57.23%) Windows
2 45 (26.01%) Windows Server 2008
3 31 (17.92%) Windows Server 2003
4 26 (15.03%) Windows 7
5 19 (10.98%) Linux
6 18 (10.40%) Windows Server 2012
7 17 (9.83%) UNIX
8 13 (7.51%) Windows XP
9 12 (6.94%) Windows 8
10 4 (2.31%) Windows Vista
10 4 (2.31%) Mac OS
11 1 (0.58%) Windows 2000
Processes & Methodologies
1 47 (27.17%) ITIL
2 20 (11.56%) Problem Management
3 17 (9.83%) Incident Management
4 15 (8.67%) Release Management
5 11 (6.36%) Business Continuity
6 10 (5.78%) Migration
6 10 (5.78%) E-Commerce
7 9 (5.20%) Capacity Management
7 9 (5.20%) Time Management
8 8 (4.62%) Service Delivery
9 7 (4.05%) Service Management
9 7 (4.05%) Change Control
9 7 (4.05%) Root Cause Analysis
10 6 (3.47%) ITSM
10 6 (3.47%) Software Deployment
11 5 (2.89%) Change Management
12 3 (1.73%) Configuration Management
12 3 (1.73%) High Availability
13 2 (1.16%) QMS
13 2 (1.16%) ETL
Programming Languages
1 15 (8.67%) SQL
2 1 (0.58%) T-SQL
2 1 (0.58%) VBScript
2 1 (0.58%) Shell Script
2 1 (0.58%) PowerShell
2 1 (0.58%) Java
2 1 (0.58%) PL/SQL
Qualifications
1 36 (20.81%) Cisco Certification
2 33 (19.08%) CCNA
3 31 (17.92%) Microsoft Certification
4 21 (12.14%) MCSE
5 16 (9.25%) CCNP
6 15 (8.67%) VMware Certified Professional (VCP)
7 10 (5.78%) MCSA
8 9 (5.20%) ITIL Certification
9 8 (4.62%) CCA
9 8 (4.62%) Citrix Certification
10 7 (4.05%) MCITP
10 7 (4.05%) Degree
11 6 (3.47%) A+ Certification
12 5 (2.89%) CCEA
12 5 (2.89%) SC Cleared
12 5 (2.89%) Security Cleared
12 5 (2.89%) CCAA
12 5 (2.89%) ITIL Foundation Certificate
13 4 (2.31%) CCVP
13 4 (2.31%) CCIE
Quality Assurance & Compliance
1 27 (15.61%) SLA
2 1 (0.58%) Sarbanes-Oxley
2 1 (0.58%) ISO/IEC 27001
2 1 (0.58%) QA
System Software
1 77 (44.51%) Active Directory
2 36 (20.81%) VMware Infrastructure
3 16 (9.25%) XenApp
4 15 (8.67%) Firmware
5 14 (8.09%) vSphere
6 9 (5.20%) VMware ESX
7 5 (2.89%) Microsoft App-V
7 5 (2.89%) Hyper-V
7 5 (2.89%) XenDesktop
8 2 (1.16%) Terminal Services
9 1 (0.58%) VMware Server
9 1 (0.58%) XenServer
9 1 (0.58%) UAG
9 1 (0.58%) VMware ESXi
Systems Management
1 13 (7.51%) SCCM
2 9 (5.20%) Symantec Enterprise Vault
3 6 (3.47%) McAfee ePO
4 5 (2.89%) Cisco UCCX
4 5 (2.89%) Cisco CUCM
4 5 (2.89%) SCOM
4 5 (2.89%) Nagios
4 5 (2.89%) XenMobile
5 4 (2.31%) EdgeSight
5 4 (2.31%) OpenView
6 1 (0.58%) Tivoli
6 1 (0.58%) Norton AntiVirus
6 1 (0.58%) WSUS
6 1 (0.58%) Forefront Identity Manager
Vendors
1 82 (47.40%) Microsoft
2 65 (37.57%) Citrix
3 59 (34.10%) VMware
4 45 (26.01%) Cisco
5 16 (9.25%) Symantec
6 10 (5.78%) Apple
7 9 (5.20%) Oracle
8 8 (4.62%) Avaya
8 8 (4.62%) Fortinet
8 8 (4.62%) Riverbed
9 7 (4.05%) CheckPoint
9 7 (4.05%) HP
9 7 (4.05%) Dell
10 6 (3.47%) McAfee
11 5 (2.89%) Cyber-Ark
11 5 (2.89%) Verint
12 4 (2.31%) MobileIron
13 3 (1.73%) Postini
13 3 (1.73%) Google
14 2 (1.16%) EMC
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