The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 68 62 95
Rank change year-on-year
-6 +33
Permanent jobs citing Service Delivery 125 124 59
As % of all permanent IT jobs located in West Yorkshire 3.422% 3.825% 2.016%
As % of the Processes & Methodologies category 4.411% 4.962% 2.822%
Number of salaries quoted 82 58 51
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £27,300 £29,050 £22,500
10% offered a salary of more than £55,100 £66,500 £60,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2834 2499 2091
As % of all permanent IT jobs located in West Yorkshire 77.58% 77.08% 71.46%
Number of salaries quoted 2195 2058 1749
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Yorkshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Yorkshire region.

West Yorkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Yorkshire region over the 3 months to 20 May 2013.

West Yorkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leeds -13 76 £40,000 -
Bradford +15 29 £34,000 -53.10%
Wakefield - 6 £45,250 -
Halifax +7 2 £46,250 +65.17%
Pudsey -7 1 £53,500 +33.75%
Huddersfield - 1 £45,500 -
Dewsbury - 1 £45,000 -
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 106 (39.55%) ITIL
2 84 (31.34%) Service Management
3 75 (27.99%) SQL
4 71 (26.49%) Finance
5 42 (15.67%) Logistics
6 41 (15.30%) MS Excel
7 40 (14.93%) Java
7 40 (14.93%) SQL Server
8 38 (14.18%) Windows
9 35 (13.06%) Oracle
10 33 (12.31%) Project Management
11 32 (11.94%) UNIX
12 29 (10.82%) VMware
13 28 (10.45%) ITIL Certification
13 28 (10.45%) Degree
13 28 (10.45%) Release Management
14 27 (10.07%) Microsoft
14 27 (10.07%) E-Commerce
15 26 (9.701%) SLA
16 24 (8.955%) .NET
16 24 (8.955%) SQL Server 2005
17 23 (8.582%) SQL Server 2008
17 23 (8.582%) Stakeholder Management
18 21 (7.836%) C#
19 20 (7.463%) IIS
19 20 (7.463%) Linux
20 19 (7.090%) SOA
20 19 (7.090%) Oracle 11g
21 18 (6.716%) Time Management
21 18 (6.716%) OO

Service Delivery
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 24 (8.955%) .NET
2 13 (4.851%) J2EE
3 10 (3.731%) JSP
3 10 (3.731%) Servlets
3 10 (3.731%) HTML
4 9 (3.358%) Web Services
4 9 (3.358%) XML
5 3 (1.119%) Java EE
6 2 (0.746%) Middleware
6 2 (0.746%) SOAP
7 1 (0.373%) STL
7 1 (0.373%) ASP.NET
Application Platforms
1 20 (7.463%) IIS
2 12 (4.478%) SharePoint
3 5 (1.866%) MS Exchange
3 5 (1.866%) Exchange Server 2007
3 5 (1.866%) Exchange Server 2010
4 3 (1.119%) Oracle Application Server
4 3 (1.119%) Lync
4 3 (1.119%) BizTalk Server
4 3 (1.119%) WebLogic
4 3 (1.119%) Apache
5 2 (0.746%) Moodle
5 2 (0.746%) SharePoint 2010
5 2 (0.746%) Oracle SOA Suite
6 1 (0.373%) Oracle Workflow
6 1 (0.373%) Lotus Notes
6 1 (0.373%) SAS
6 1 (0.373%) OpenEdge
Applications
1 41 (15.30%) MS Excel
2 15 (5.597%) MS Office
3 3 (1.119%) InfoPath
4 2 (0.746%) Office 365
4 2 (0.746%) MS Visio
5 1 (0.373%) RoboHelp
5 1 (0.373%) MS PowerPoint
5 1 (0.373%) MS Project
Business Applications
1 10 (3.731%) Oracle BPM
2 8 (2.985%) Oracle EBS
3 7 (2.612%) Agresso
4 3 (1.119%) Oracle Retail
5 2 (0.746%) SAP R/3
5 2 (0.746%) Oracle ERP
5 2 (0.746%) SAP ERP
6 1 (0.373%) SAP CRM
6 1 (0.373%) Dynamics CRM
6 1 (0.373%) Dynamics AX
Communications & Networking
1 17 (6.343%) DNS
2 16 (5.970%) TCP/IP
3 13 (4.851%) LAN
3 13 (4.851%) WAN
4 11 (4.104%) Internet
4 11 (4.104%) Firewall
5 9 (3.358%) HTTP
6 8 (2.985%) FTP
7 5 (1.866%) VPN
7 5 (1.866%) VoIP
8 4 (1.493%) Cisco IOS
9 3 (1.119%) IPsec
9 3 (1.119%) SSL
10 2 (0.746%) SAN
10 2 (0.746%) MPLS
10 2 (0.746%) BGP
10 2 (0.746%) EIGRP
10 2 (0.746%) WLAN
10 2 (0.746%) DHCP
10 2 (0.746%) RIP
Database & Business Intelligence
1 40 (14.93%) SQL Server
2 24 (8.955%) SQL Server 2005
3 23 (8.582%) SQL Server 2008
4 19 (7.090%) Oracle 11g
5 12 (4.478%) Oracle 10g
6 6 (2.239%) Oracle OWB
6 6 (2.239%) SQL Server Reporting Services
6 6 (2.239%) Oracle Reports
7 5 (1.866%) SQL Server 2012
8 4 (1.493%) Data Warehouse
9 3 (1.119%) MS Access
10 2 (0.746%) DTS
10 2 (0.746%) RDBMS
10 2 (0.746%) Crystal Reports
10 2 (0.746%) SQL Server 2000
10 2 (0.746%) SAP BI
10 2 (0.746%) SQL Server Integration Services
11 1 (0.373%) SQL Server Analysis Services
11 1 (0.373%) MySQL
11 1 (0.373%) OLAP
Development Applications
1 8 (2.985%) Oracle Forms
1 8 (2.985%) NUnit
1 8 (2.985%) MSTest
2 3 (1.119%) ProC
3 2 (0.746%) Visual Studio
General
1 71 (26.49%) Finance
2 11 (4.104%) Retail
3 8 (2.985%) Telecoms
4 4 (1.493%) Billing
5 3 (1.119%) Banking
5 3 (1.119%) Pharmaceutical
6 2 (0.746%) Publishing
6 2 (0.746%) Marketing
7 1 (0.373%) Law
7 1 (0.373%) Legal
Job Titles
1 52 (19.40%) Analyst
2 40 (14.93%) Service Manager
3 39 (14.55%) Release Manager
4 29 (10.82%) Delivery Manager
5 27 (10.07%) Services Delivery Manager
6 24 (8.955%) Support Analyst
7 20 (7.463%) Applications Support
7 20 (7.463%) Project Manager
7 20 (7.463%) Deployment Manager
8 18 (6.716%) Applications Support Analyst
9 15 (5.597%) Architect
9 15 (5.597%) DBA
9 15 (5.597%) Infrastructure Manager
10 14 (5.224%) Oracle DBA
11 12 (4.478%) Administrator
11 12 (4.478%) Technical Manager
12 11 (4.104%) Service Analyst
13 10 (3.731%) Business Analyst
13 10 (3.731%) Systems Administrator
13 10 (3.731%) Infrastructure Project Manager
Miscellaneous
1 15 (5.597%) Computer Science
2 13 (4.851%) Enterprise Software
3 10 (3.731%) Management Information System
4 4 (1.493%) Replication
4 4 (1.493%) Statistics
4 4 (1.493%) NHS
5 3 (1.119%) N-Tier
6 2 (0.746%) Fat Client
6 2 (0.746%) iPad
6 2 (0.746%) Thin Client
6 2 (0.746%) SecurID
7 1 (0.373%) Graphic Design
7 1 (0.373%) Informatics
7 1 (0.373%) Mainframe
7 1 (0.373%) Firmware
7 1 (0.373%) IaaS
7 1 (0.373%) Cloud Computing
Operating Systems
1 38 (14.18%) Windows
2 32 (11.94%) UNIX
3 20 (7.463%) Linux
4 17 (6.343%) Windows Server 2008
5 11 (4.104%) Red Hat Enterprise Linux
6 8 (2.985%) Windows XP
6 8 (2.985%) AIX
6 8 (2.985%) Windows Server 2003
7 7 (2.612%) Windows 7
8 5 (1.866%) Windows Server 2012
8 5 (1.866%) Windows Vista
9 2 (0.746%) Debian
10 1 (0.373%) Solaris
10 1 (0.373%) zOS
Processes & Methodologies
1 106 (39.55%) ITIL
2 84 (31.34%) Service Management
3 42 (15.67%) Logistics
4 33 (12.31%) Project Management
5 28 (10.45%) Release Management
6 27 (10.07%) E-Commerce
7 23 (8.582%) Stakeholder Management
8 19 (7.090%) SOA
9 18 (6.716%) OO
9 18 (6.716%) Time Management
10 17 (6.343%) Change Management
11 16 (5.970%) PRINCE2
11 16 (5.970%) Capacity Planning
12 15 (5.597%) Agile Software Development
13 12 (4.478%) ITSM
13 12 (4.478%) Business Intelligence
14 11 (4.104%) CRM
14 11 (4.104%) Performance Management
14 11 (4.104%) Problem Management
15 10 (3.731%) Systems Analysis
Programming Languages
1 75 (27.99%) SQL
2 40 (14.93%) Java
3 21 (7.836%) C#
4 17 (6.343%) PL/SQL
5 11 (4.104%) JavaScript
6 9 (3.358%) C++
7 5 (1.866%) PowerShell
8 3 (1.119%) Python
8 3 (1.119%) Shell Script
8 3 (1.119%) VB
8 3 (1.119%) C
9 2 (0.746%) VBA
9 2 (0.746%) T-SQL
10 1 (0.373%) Perl
10 1 (0.373%) PHP
Qualifications
1 28 (10.45%) ITIL Certification
1 28 (10.45%) Degree
2 11 (4.104%) SC Cleared
2 11 (4.104%) Security Cleared
3 6 (2.239%) PRINCE2 Certification
4 3 (1.119%) CISSP
4 3 (1.119%) Cisco Certification
4 3 (1.119%) Microsoft Certification
4 3 (1.119%) MCSE
4 3 (1.119%) SSCP
4 3 (1.119%) CISM
4 3 (1.119%) GCIA
4 3 (1.119%) GCIH
4 3 (1.119%) GCFA
4 3 (1.119%) CEH
4 3 (1.119%) MCITP
4 3 (1.119%) GCED
5 2 (0.746%) Six Sigma Black Belt
5 2 (0.746%) Network+ Certification
5 2 (0.746%) Server+ Certification
Quality Assurance & Compliance
1 26 (9.701%) SLA
2 5 (1.866%) ISO 9001
3 3 (1.119%) QA
4 2 (0.746%) Sarbanes-Oxley
4 2 (0.746%) ISO/IEC 27001
5 1 (0.373%) COBIT
System Software
1 11 (4.104%) Active Directory
1 11 (4.104%) VMware Infrastructure
2 8 (2.985%) vSphere
3 6 (2.239%) Oracle RMAN
3 6 (2.239%) Oracle RAC
4 2 (0.746%) VMware ESXi
5 1 (0.373%) VMware ESX
Systems Management
1 7 (2.612%) Backup Exec
2 6 (2.239%) Data Guard
3 5 (1.866%) Tivoli Storage Manager
4 2 (0.746%) Cisco CUCM
4 2 (0.746%) SolarWinds Orion
4 2 (0.746%) SCCM
4 2 (0.746%) SCOM
5 1 (0.373%) Puppet
Vendors
1 35 (13.06%) Oracle
2 29 (10.82%) VMware
3 27 (10.07%) Microsoft
4 9 (3.358%) Red Hat
5 7 (2.612%) Cisco
6 5 (1.866%) CommVault
6 5 (1.866%) SAP
7 4 (1.493%) CheckPoint
7 4 (1.493%) Fujitsu
8 3 (1.119%) ArcSight
8 3 (1.119%) HP
9 2 (0.746%) EMC
9 2 (0.746%) Juniper
9 2 (0.746%) Cognos
9 2 (0.746%) SolarWinds
9 2 (0.746%) Infoblox
9 2 (0.746%) Remedy
9 2 (0.746%) Perforce
10 1 (0.373%) Tripwire
10 1 (0.373%) LogLogic
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Leeds, West Yorkshire
Strong practical experience in administration of UNIX and Windows operating systems - OS security hardening concepts and practices - Understanding of standard network services including TCP/IP, HTTP, FTP and...
William Hill
Salary: Competitive
Posted: 24 April 2013
Leeds, West Yorkshire
The Head of IT Service Desk/ Support is a key position for the company and requires a person with management skills and experience of IT Service Delivery. The...
Boston Capel
Salary: Depending on experience
Posted: 20 May 2013
Leeds, Yorkshire
Using their existing knowledge of LAN/WAN communications the new recruit would be responsible for ensuring the numerous clinical and administrative applications are able to function efficiently and...
Hays Specialist Recruitment
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 15 May 2013
Leeds, West Yorkshire
The Trust is looking for the basic requirements to be met by candidates wishing to apply; a minimum of 2-3 years experience of working in a large...
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 14 May 2013
Leeds, West Yorkshire
Your primary responsibility is to: Work closely with Clients, Project teams, Account Managers, Quality and Development to manage and deliver change to clients and ensuring high levels of...
The Bridge Ltd
Salary: £excellent + bonus + benefits
Posted: 17 May 2013
Leeds, West Yorkshire
Your primary responsibility is to: Work closely with Clients, Project teams, Account Managers, Quality and Development to manage and deliver change to clients and ensuring high levels of...
The Bridge Ltd
Salary: £excellent + bonus + benefits
Posted: 17 May 2013
Leeds, Yorkshire
This position will involve the following responsibilities: The role will suit someone with strong Linux (RH) admin skills and a development background. The role will involve working collaboratively...
Hays Specialist Recruitment
Salary: £1 per annum + Negotiable+Company Benefits
Posted: 8 May 2013
West Yorkshire
You will have experience of installations, upgrades and support experience of Oracle 10g/11g on UNIX and have exposure to large scale mission critical systems, have good database...
Salary: £38000 per annum + excellent benefits
Posted: 4 May 2013
Bradford, Yorkshire
I am currently looking for a Oracle Software specialist to work on a permanent basis for a large financial organisation in Bradford.The Role: The ideal candidate will...
Hays Specialist Recruitment
Salary: £30000.00 - £34000.00 per annum
Posted: 30 April 2013