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This section looks at the demand for Services Delivery skills within the West Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 25 Jul 2008Same period last year
Rank10082
Rank change on same period last yearDown-18
Matching permanent IT job ads87138
As % of all UK permanent IT job ads sampled0.046 %0.057 %
As % of the category below2.742 %4.323 %
Salaries quoted57117
Average minimum salary£37,860£28,286
Average salary£40,973£30,180
% change on same period last year+35.75 %
Average maximum salary£44,086£32,075
UK excluding London average salary£44,105£45,016
% change on same period last year-2.02 %
West Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
West Yorkshire
Matching permanent IT job ads31733192
As % of all UK permanent IT job ads sampled1.675 %1.307 %
Salaries quoted25472654
Average minimum salary£34,273£35,063
Average salary£37,201£37,855
% change on same period last year-1.72 %
Average maximum salary£40,129£40,646
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
Service Delivery YorkshireService Delivery
Yorkshire

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Yorkshire region.

West Yorkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the West Yorkshire region over the 3 months to 25 July 2008.

West Yorkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
LeedsDown-465£41,063+39.72 %
BradfordDown-1214£51,875+95.75 %
HalifaxUp+41£20,000-
Service Delivery YorkshireService Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

193 (54.39 %)ITIL
237 (21.64 %)SLA
331 (18.13 %)Finance
425 (14.62 %)Microsoft
425 (14.62 %)Windows
524 (14.04 %)UNIX
622 (12.87 %)Project Management
720 (11.70 %)ITIL Certification
818 (10.53 %)Sun
818 (10.53 %)Problem Management
914 (8.187 %)Cisco
1013 (7.602 %)MS Excel
1013 (7.602 %)Oracle
1013 (7.602 %)Service Management
1112 (7.018 %)Java
1112 (7.018 %)Linux
1112 (7.018 %)Performance Management
1210 (5.848 %)Solaris
1210 (5.848 %)PRINCE2
1210 (5.848 %)CCNA
1210 (5.848 %)Cisco Certification
1210 (5.848 %)Microsoft Certification
1210 (5.848 %)Six Sigma
139 (5.263 %)WAN
139 (5.263 %)MS Visio
148 (4.678 %)Banking
157 (4.094 %)MS PowerPoint
157 (4.094 %)Data Analysis
157 (4.094 %)LAN
157 (4.094 %)Active Directory

Service Delivery
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

West Yorkshire IT Job Market, Application DevelopmentApplication Development
16 (3.509 %).NET
24 (2.339 %)Application Packaging
33 (1.754 %)ASP.NET
42 (1.170 %)SOAP
42 (1.170 %)Middleware
42 (1.170 %)HTML
42 (1.170 %)J2EE
51 (0.585 %)WebSphere
51 (0.585 %).NET Framework
West Yorkshire IT Job Market, Application PlatformsApplication Platforms
13 (1.754 %)Apache
13 (1.754 %)Exchange Server 2003
22 (1.170 %)Exchange Server 2007
22 (1.170 %)MS Exchange
22 (1.170 %)Oracle Workflow
22 (1.170 %)Exchange Server 2000
31 (0.585 %)SharePoint
31 (0.585 %)IIS
West Yorkshire IT Job Market, ApplicationsApplications
113 (7.602 %)MS Excel
29 (5.263 %)MS Visio
37 (4.094 %)MS PowerPoint
45 (2.924 %)MS Office
52 (1.170 %)MS Project
West Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
19 (5.263 %)WAN
27 (4.094 %)LAN
36 (3.509 %)TCP/IP
45 (2.924 %)DNS
54 (2.339 %)Firewall
63 (1.754 %)VPN
72 (1.170 %)Cisco PIX
72 (1.170 %)CTI
72 (1.170 %)ATM
81 (0.585 %)PBX
West Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
17 (4.094 %)SQL Server
21 (0.585 %)OLAP
21 (0.585 %)SQL Server 2000
21 (0.585 %)SQL Server 2005
West Yorkshire IT Job Market, GeneralGeneral
131 (18.13 %)Finance
28 (4.678 %)Banking
36 (3.509 %)Telecoms
36 (3.509 %)Health
36 (3.509 %)Pensions
45 (2.924 %)Education
54 (2.339 %)Government
63 (1.754 %)Legal
72 (1.170 %)Retail
72 (1.170 %)Local Government
81 (0.585 %)Insurance
81 (0.585 %)Law
West Yorkshire IT Job Market, Job TitlesJob Titles
172 (42.11 %)Service Manager
255 (32.16 %)Delivery Manager
255 (32.16 %)Services Delivery Manager
318 (10.53 %)IT Manager
417 (9.942 %)Analyst
511 (6.433 %)Service Analyst
511 (6.433 %)IT Services Manager
610 (5.848 %)UNIX Engineer
79 (5.263 %)IT Services Delivery Manager
79 (5.263 %)Services Delivery Analyst
88 (4.678 %)Sun Engineer
97 (4.094 %)Team Leader
97 (4.094 %)Support Engineer
97 (4.094 %)Architect
97 (4.094 %)Technical Architect
106 (3.509 %)Technical Lead
115 (2.924 %)UNIX Systems Engineer
115 (2.924 %)Consultant
115 (2.924 %)Systems Engineer
115 (2.924 %)Linux Engineer
West Yorkshire IT Job Market, MiscellaneousMiscellaneous
16 (3.509 %)Statistics
24 (2.339 %)Client/Server
33 (1.754 %)IVR
42 (1.170 %)CMDB
42 (1.170 %)Mainframe
42 (1.170 %)E-Learning
51 (0.585 %)Management Information System
51 (0.585 %)NHS
51 (0.585 %)Blackberry
51 (0.585 %)PDA
West Yorkshire IT Job Market, Operating SystemsOperating Systems
125 (14.62 %)Windows
224 (14.04 %)UNIX
312 (7.018 %)Linux
410 (5.848 %)Solaris
56 (3.509 %)Windows XP
63 (1.754 %)Windows 2000
72 (1.170 %)Windows NT
72 (1.170 %)AIX
81 (0.585 %)Mac OS X
West Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
193 (54.39 %)ITIL
222 (12.87 %)Project Management
318 (10.53 %)Problem Management
413 (7.602 %)Service Management
512 (7.018 %)Performance Management
610 (5.848 %)Six Sigma
610 (5.848 %)PRINCE2
77 (4.094 %)Data Analysis
86 (3.509 %)Configuration Management
95 (2.924 %)CRM
104 (2.339 %)Disaster Recovery
104 (2.339 %)Incident Management
104 (2.339 %)Time Management
113 (1.754 %)Document Management
113 (1.754 %)Change Management
113 (1.754 %)Stakeholder Management
122 (1.170 %)Business Continuity
122 (1.170 %)Information Security
122 (1.170 %)Programme Management
122 (1.170 %)Workflow
West Yorkshire IT Job Market, Programming LanguagesProgramming Languages
112 (7.018 %)Java
25 (2.924 %)SQL
33 (1.754 %)C#
42 (1.170 %)Korn
42 (1.170 %)VB
42 (1.170 %)Shell Script
51 (0.585 %)VB6
West Yorkshire IT Job Market, QualificationsQualifications
120 (11.70 %)ITIL Certification
210 (5.848 %)CCNA
210 (5.848 %)Cisco Certification
210 (5.848 %)Microsoft Certification
36 (3.509 %)MCSE
36 (3.509 %)CCNP
43 (1.754 %)MCP
43 (1.754 %)ISEB
52 (1.170 %)CCSA
52 (1.170 %)CCSE
52 (1.170 %)PRINCE2 Certification
52 (1.170 %)Check Point Certification
61 (0.585 %)MCSA
61 (0.585 %)ISEB Practitioner
61 (0.585 %)Degree
61 (0.585 %)CISSP
61 (0.585 %)CISA
West Yorkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
137 (21.64 %)SLA
22 (1.170 %)ISO27001
22 (1.170 %)QA
31 (0.585 %)BS7799
West Yorkshire IT Job Market, System SoftwareSystem Software
17 (4.094 %)Active Directory
22 (1.170 %)VMware Infrastructure
West Yorkshire IT Job Market, VendorsVendors
125 (14.62 %)Microsoft
218 (10.53 %)Sun
314 (8.187 %)Cisco
413 (7.602 %)Oracle
55 (2.924 %)Red Hat
64 (2.339 %)VMware
64 (2.339 %)LANDesk
64 (2.339 %)Citrix
73 (1.754 %)CheckPoint
82 (1.170 %)Nokia
82 (1.170 %)IBM
91 (0.585 %)Avaya
91 (0.585 %)Apple
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