The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 139 130 121
Rank change year-on-year
-9 -9
Permanent jobs requiring a Support Engineer 39 52 29
As % of all permanent IT jobs located in Leeds 1.12% 1.41% 1.12%
As % of the Job Titles category 1.17% 1.46% 1.17%
Number of salaries quoted 32 49 29
Average salary £27,150 £30,500 £26,000
Average salary % change year-on-year
-10.98% +17.30%
90% offered a salary of more than £24,000 £22,500 £17,800
10% offered a salary of more than £37,500 £39,600 £40,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Support Engineer
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3346 3573 2470
As % of all permanent IT jobs located in Leeds 95.87% 97.17% 95.70%
Number of salaries quoted 2649 2830 1878
Average salary £42,500 £40,000 £36,000
Average salary % change year-on-year
+6.25% +11.11%
90% offered a salary of more than £27,000 £24,000 £25,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Leeds

Support Engineer
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Leeds region.

Support Engineer Salary Trend in Leeds

Support Engineer
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Engineer across the Leeds region over the 3 months to 3 August 2015.

Support Engineer Salary Histogram in Leeds

Support Engineer
Top 30 Related IT Skills in Leeds

For the 6 months to 3 August 2015, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 43 (67.19%) Windows
2 35 (54.69%) Microsoft
3 28 (43.75%) VMware
4 27 (42.19%) MS Exchange
5 25 (39.06%) Windows Server 2008
6 24 (37.50%) Windows Server 2012
7 22 (34.38%) Exchange Server 2013
8 20 (31.25%) Active Directory
9 17 (26.56%) Citrix
10 16 (25.00%) MS Excel
10 16 (25.00%) SQL
11 15 (23.44%) Wireless
12 14 (21.88%) Microsoft Certification
12 14 (21.88%) SLA
12 14 (21.88%) Cisco
12 14 (21.88%) Office 365
13 13 (20.31%) Hyper-V
13 13 (20.31%) ITIL
14 12 (18.75%) SharePoint
14 12 (18.75%) DHCP
14 12 (18.75%) CCNP
14 12 (18.75%) Cisco Certification
15 11 (17.19%) CCNA
15 11 (17.19%) Exchange Server 2003
15 11 (17.19%) Riverbed
15 11 (17.19%) Load Balancing
15 11 (17.19%) Windows 7
15 11 (17.19%) Meraki
16 10 (15.63%) VMware Infrastructure
17 9 (14.06%) Service Management

Support Engineer
Top Related IT Skills in Leeds by Category

For the 6 months to 3 August 2015, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (42.19%) MS Exchange
2 22 (34.38%) Exchange Server 2013
3 12 (18.75%) SharePoint
4 11 (17.19%) Exchange Server 2003
5 8 (12.50%) Exchange Server 2010
6 5 (7.81%) Lync
7 2 (3.13%) Exchange Server 2007
7 2 (3.13%) IIS
8 1 (1.56%) IBM Notes
8 1 (1.56%) Apache
8 1 (1.56%) WebSphere
8 1 (1.56%) Moodle
Applications
1 16 (25.00%) MS Excel
2 6 (9.38%) MS Office
Business Applications
1 1 (1.56%) Dynamics CRM
1 1 (1.56%) Line 500
1 1 (1.56%) Sage CRM
Cloud Services
1 14 (21.88%) Office 365
Communications & Networking
1 15 (23.44%) Wireless
2 12 (18.75%) DHCP
3 8 (12.50%) DNS
4 6 (9.38%) Internet
5 5 (7.81%) Firewall
6 4 (6.25%) 3G
6 4 (6.25%) 2G
6 4 (6.25%) LAN
6 4 (6.25%) 4G
6 4 (6.25%) Radio Access Network
6 4 (6.25%) WAN
7 3 (4.69%) TCP/IP
7 3 (4.69%) Wi-Fi
8 2 (3.13%) VoIP
9 1 (1.56%) FTP
9 1 (1.56%) SNMP
9 1 (1.56%) VPN
9 1 (1.56%) SAN
9 1 (1.56%) Network Security
9 1 (1.56%) NAS
Database & Business Intelligence
1 3 (4.69%) SQL Server
2 2 (3.13%) BusinessObjects
2 2 (3.13%) Hadoop
2 2 (3.13%) MySQL
3 1 (1.56%) SQL Server 2012
3 1 (1.56%) SQL Server 2005
3 1 (1.56%) SQL Server 2008
3 1 (1.56%) DB2
3 1 (1.56%) Crystal Reports
Development Applications
1 1 (1.56%) Visual Studio
General
1 3 (4.69%) Law
2 2 (3.13%) Telecoms
3 1 (1.56%) Back Office
3 1 (1.56%) Legal
Libraries, Frameworks & Software Standards
1 3 (4.69%) Application Packaging
2 1 (1.56%) Middleware
Miscellaneous
1 3 (4.69%) Enterprise Software
1 3 (4.69%) Analytical Skills
2 2 (3.13%) Photography
3 1 (1.56%) Informatics
3 1 (1.56%) Management Information System
3 1 (1.56%) Smartphone
3 1 (1.56%) Statistics
3 1 (1.56%) Data Centre
3 1 (1.56%) EMC VNX
Operating Systems
1 43 (67.19%) Windows
2 25 (39.06%) Windows Server 2008
3 24 (37.50%) Windows Server 2012
4 11 (17.19%) Windows 7
5 8 (12.50%) Linux
6 7 (10.94%) Windows 8
7 5 (7.81%) Windows XP
7 5 (7.81%) Windows Server 2003
8 4 (6.25%) Solaris
9 3 (4.69%) UNIX
10 2 (3.13%) CentOS
10 2 (3.13%) Android
11 1 (1.56%) Mac OS
11 1 (1.56%) Apple iOS
Processes & Methodologies
1 13 (20.31%) ITIL
2 11 (17.19%) Load Balancing
3 9 (14.06%) Service Management
4 4 (6.25%) Business Continuity
4 4 (6.25%) Problem Management
4 4 (6.25%) Fault Management
4 4 (6.25%) Change Management
4 4 (6.25%) OpenUP
4 4 (6.25%) Network Architecture
4 4 (6.25%) Software Deployment
4 4 (6.25%) Spectrum Management
5 3 (4.69%) Performance Monitoring
5 3 (4.69%) Mentoring
5 3 (4.69%) Capacity Management
5 3 (4.69%) Network Management
5 3 (4.69%) Service Delivery
6 2 (3.13%) Time Management
6 2 (3.13%) Root Cause Analysis
6 2 (3.13%) Supplier Management
6 2 (3.13%) Line Management
Programming Languages
1 16 (25.00%) SQL
2 5 (7.81%) PowerShell
3 2 (3.13%) Bash Shell
3 2 (3.13%) Python
3 2 (3.13%) Java
Qualifications
1 14 (21.88%) Microsoft Certification
2 12 (18.75%) CCNP
2 12 (18.75%) Cisco Certification
3 11 (17.19%) CCNA
4 1 (1.56%) MCSE
4 1 (1.56%) MCSA
4 1 (1.56%) ITIL Certification
4 1 (1.56%) MCDST
4 1 (1.56%) MCTS
4 1 (1.56%) Degree
Quality Assurance & Compliance
1 14 (21.88%) SLA
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) QA
System Software
1 20 (31.25%) Active Directory
2 13 (20.31%) Hyper-V
3 10 (15.63%) VMware Infrastructure
4 2 (3.13%) vSphere
4 2 (3.13%) Firmware
5 1 (1.56%) VMware ESX
Systems Management
1 8 (12.50%) SCCM
2 2 (3.13%) WSUS
2 2 (3.13%) ArcSight ESM
3 1 (1.56%) SCOM
3 1 (1.56%) Cisco CUCM
3 1 (1.56%) OpenView
3 1 (1.56%) Nagios
3 1 (1.56%) NetBackup
Vendors
1 35 (54.69%) Microsoft
2 28 (43.75%) VMware
3 17 (26.56%) Citrix
4 14 (21.88%) Cisco
5 11 (17.19%) Riverbed
5 11 (17.19%) Meraki
6 4 (6.25%) Amdocs
6 4 (6.25%) Ericsson
7 3 (4.69%) Oracle
7 3 (4.69%) Apple
8 2 (3.13%) Sage
8 2 (3.13%) Alcatel-Lucent
8 2 (3.13%) CA
8 2 (3.13%) IBM
8 2 (3.13%) HP
8 2 (3.13%) SolarWinds
8 2 (3.13%) Infoblox
8 2 (3.13%) Veeam
8 2 (3.13%) ArcSight
9 1 (1.56%) F5
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