The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 133 142 130
Rank change year-on-year
+9 -12
Permanent jobs requiring a Support Engineer 35 37 28
As % of all permanent IT jobs located in Leeds 1.03% 1.12% 0.95%
As % of the Job Titles category 1.06% 1.16% 0.98%
Number of salaries quoted 33 33 26
Average salary £29,000 £24,000 £33,000
Average salary % change year-on-year
+20.83% -27.27%
90% offered a salary of more than £22,000 £18,600 £26,500
10% offered a salary of more than £36,000 £35,000 £37,000
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3304 3183 2843
As % of all permanent IT jobs located in Leeds 97.41% 96.08% 96.60%
Number of salaries quoted 2690 2476 2412
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Leeds

Support Engineer
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Leeds region.

Support Engineer Salary Trend in Leeds

Support Engineer
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Engineer across the Leeds region over the 3 months to 28 January 2015.

Support Engineer Salary Histogram in Leeds

Support Engineer
Top 30 Related IT Skills in Leeds

For the 6 months to 28 January 2015, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 58 (54.21%) Windows
2 48 (44.86%) Microsoft
3 44 (41.12%) Active Directory
4 40 (37.38%) ITIL
5 31 (28.97%) Windows Server 2008
6 28 (26.17%) VMware
7 26 (24.30%) TCP/IP
7 26 (24.30%) Citrix
8 25 (23.36%) SLA
9 23 (21.50%) Microsoft Certification
9 23 (21.50%) VMware Infrastructure
10 22 (20.56%) CCNA
10 22 (20.56%) Cisco Certification
11 21 (19.63%) Cisco
11 21 (19.63%) DNS
12 20 (18.69%) LAN
12 20 (18.69%) WAN
12 20 (18.69%) Windows Server 2003
13 19 (17.76%) Firewall
13 19 (17.76%) MS Excel
14 18 (16.82%) MS Exchange
14 18 (16.82%) Incident Management
15 17 (15.89%) Linux
16 16 (14.95%) Symantec
17 15 (14.02%) VoIP
17 15 (14.02%) MCSE
17 15 (14.02%) DHCP
17 15 (14.02%) VMware Certified Professional (VCP)
18 13 (12.15%) vSphere
19 12 (11.21%) Internet

Support Engineer
Top Related IT Skills in Leeds by Category

For the 6 months to 28 January 2015, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (16.82%) MS Exchange
2 12 (11.21%) Exchange Server 2010
3 11 (10.28%) Exchange Server 2013
4 7 (6.54%) IIS
5 6 (5.61%) Apache
6 5 (4.67%) SharePoint
7 4 (3.74%) OpenStack
7 4 (3.74%) Lync
8 3 (2.80%) Blackberry Enterprise Server
9 2 (1.87%) Exchange Server 2003
9 2 (1.87%) Exchange Server 2007
10 1 (0.93%) SharePoint 2013
10 1 (0.93%) WebSphere
10 1 (0.93%) Oracle Workflow
10 1 (0.93%) IBM Notes
Applications
1 19 (17.76%) MS Excel
2 9 (8.41%) MS Office
3 1 (0.93%) MS PowerPoint
Business Applications
1 1 (0.93%) Maximo
Cloud Services
1 4 (3.74%) Microsoft Azure
2 2 (1.87%) Google Apps
Communications & Networking
1 26 (24.30%) TCP/IP
2 21 (19.63%) DNS
3 20 (18.69%) LAN
3 20 (18.69%) WAN
4 19 (17.76%) Firewall
5 15 (14.02%) DHCP
5 15 (14.02%) VoIP
6 12 (11.21%) Internet
7 11 (10.28%) Network Security
8 7 (6.54%) SAN
9 6 (5.61%) VPN
9 6 (5.61%) Broadband
9 6 (5.61%) BGP
10 4 (3.74%) Wireless
10 4 (3.74%) SSL
11 3 (2.80%) Intranet
11 3 (2.80%) NAS
12 2 (1.87%) Asterisk PBX
12 2 (1.87%) VLAN
12 2 (1.87%) Unified Communications
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 4 (3.74%) SQL Server 2008
3 3 (2.80%) SQL Server 2012
3 3 (2.80%) SQL Server 2005
4 1 (0.93%) BusinessObjects XI
4 1 (0.93%) DB2
4 1 (0.93%) Oracle Reports
4 1 (0.93%) Data Warehouse
4 1 (0.93%) MySQL
General
1 11 (10.28%) Telecoms
2 3 (2.80%) Finance
3 1 (0.93%) Games
Libraries, Frameworks & Software Standards
1 5 (4.67%) Middleware
2 4 (3.74%) WebCenter
3 1 (0.93%) Application Packaging
Miscellaneous
1 5 (4.67%) Management Information System
2 4 (3.74%) Replication
2 4 (3.74%) Computer Science
3 3 (2.80%) Clustering
3 3 (2.80%) IVR
4 2 (1.87%) PKI
4 2 (1.87%) Thin Client
4 2 (1.87%) Blackberry
4 2 (1.87%) Fat Client
5 1 (0.93%) iPhone
5 1 (0.93%) iPad
5 1 (0.93%) Enterprise Software
5 1 (0.93%) Analytical Skills
5 1 (0.93%) CMDB
Operating Systems
1 58 (54.21%) Windows
2 31 (28.97%) Windows Server 2008
3 20 (18.69%) Windows Server 2003
4 17 (15.89%) Linux
5 12 (11.21%) UNIX
5 12 (11.21%) Windows 7
6 10 (9.35%) Windows Server 2012
7 4 (3.74%) Mac OS
7 4 (3.74%) Windows XP
8 3 (2.80%) Windows 8
9 1 (0.93%) Debian
9 1 (0.93%) CentOS
Processes & Methodologies
1 40 (37.38%) ITIL
2 18 (16.82%) Incident Management
3 11 (10.28%) Business Continuity
4 9 (8.41%) E-Commerce
4 9 (8.41%) Service Delivery
4 9 (8.41%) Capacity Management
5 8 (7.48%) Migration
5 8 (7.48%) Problem Management
6 7 (6.54%) Change Control
6 7 (6.54%) Root Cause Analysis
7 6 (5.61%) Software Deployment
8 5 (4.67%) Service Management
9 4 (3.74%) Time Management
9 4 (3.74%) ITSM
10 3 (2.80%) Change Management
11 2 (1.87%) Configuration Management
11 2 (1.87%) Release Management
11 2 (1.87%) High Availability
11 2 (1.87%) QMS
11 2 (1.87%) Performance Monitoring
Programming Languages
1 8 (7.48%) SQL
2 1 (0.93%) VBScript
2 1 (0.93%) Shell Script
2 1 (0.93%) PowerShell
2 1 (0.93%) Java
2 1 (0.93%) PL/SQL
Qualifications
1 23 (21.50%) Microsoft Certification
2 22 (20.56%) Cisco Certification
2 22 (20.56%) CCNA
3 15 (14.02%) MCSE
3 15 (14.02%) VMware Certified Professional (VCP)
4 9 (8.41%) ITIL Certification
5 7 (6.54%) Degree
5 7 (6.54%) CCA
5 7 (6.54%) Citrix Certification
6 6 (5.61%) A+ Certification
7 5 (4.67%) MCITP
7 5 (4.67%) CCEA
7 5 (4.67%) CCAA
7 5 (4.67%) ITIL Foundation Certificate
8 4 (3.74%) SC Cleared
8 4 (3.74%) Security Cleared
9 3 (2.80%) MCSA
10 2 (1.87%) MCP
10 2 (1.87%) CCNP
11 1 (0.93%) CCIE
Quality Assurance & Compliance
1 25 (23.36%) SLA
2 1 (0.93%) Sarbanes-Oxley
2 1 (0.93%) ISO/IEC 27001
2 1 (0.93%) QA
System Software
1 44 (41.12%) Active Directory
2 23 (21.50%) VMware Infrastructure
3 13 (12.15%) vSphere
4 11 (10.28%) VMware ESX
5 7 (6.54%) XenApp
6 5 (4.67%) XenDesktop
7 4 (3.74%) Hyper-V
8 1 (0.93%) XenServer
8 1 (0.93%) Microsoft App-V
8 1 (0.93%) VMware Server
8 1 (0.93%) Firmware
8 1 (0.93%) Terminal Services
8 1 (0.93%) UAG
Systems Management
1 7 (6.54%) Symantec Enterprise Vault
2 6 (5.61%) McAfee ePO
2 6 (5.61%) SCCM
3 5 (4.67%) SCOM
3 5 (4.67%) XenMobile
4 4 (3.74%) EdgeSight
4 4 (3.74%) OpenView
4 4 (3.74%) Nagios
5 3 (2.80%) Cisco UCCX
5 3 (2.80%) Cisco CUCM
6 2 (1.87%) NetBackup
7 1 (0.93%) Backup Exec
7 1 (0.93%) WSUS
7 1 (0.93%) Norton AntiVirus
7 1 (0.93%) Tivoli
7 1 (0.93%) Forefront Identity Manager
Vendors
1 48 (44.86%) Microsoft
2 28 (26.17%) VMware
3 26 (24.30%) Citrix
4 21 (19.63%) Cisco
5 16 (14.95%) Symantec
6 10 (9.35%) Oracle
7 7 (6.54%) Dell
7 7 (6.54%) Avaya
8 6 (5.61%) McAfee
8 6 (5.61%) Fortinet
9 5 (4.67%) Verint
9 5 (4.67%) Cyber-Ark
9 5 (4.67%) HP
10 4 (3.74%) CheckPoint
11 2 (1.87%) EMC
11 2 (1.87%) Intel
11 2 (1.87%) IBM
11 2 (1.87%) Postini
11 2 (1.87%) Google
12 1 (0.93%) Kaspersky
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