The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 130 136 125
Rank change year-on-year
+6 -11
Permanent jobs requiring a Support Engineer 50 38 39
As % of all permanent IT jobs located in Leeds 1.46% 1.18% 1.32%
As % of the Job Titles category 1.51% 1.22% 1.37%
Number of salaries quoted 50 36 38
Average salary £31,000 £24,000 £32,500
Average salary % change year-on-year
+29.16% -26.15%
90% offered a salary of more than £22,500 £17,250 £28,350
10% offered a salary of more than £38,000 £35,000 £34,650
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3320 3109 2855
As % of all permanent IT jobs located in Leeds 97.08% 96.19% 96.88%
Number of salaries quoted 2656 2436 2451
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Leeds

Support Engineer
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Leeds region.

Support Engineer Salary Trend in Leeds

Support Engineer
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Support Engineer across the Leeds region over the 3 months to 19 December 2014.

Support Engineer Salary Histogram in Leeds

Support Engineer
Top 30 Related IT Skills in Leeds

For the 6 months to 19 December 2014, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 59 (51.75%) Windows
2 53 (46.49%) Microsoft
3 42 (36.84%) Active Directory
4 36 (31.58%) ITIL
5 32 (28.07%) Windows Server 2008
6 31 (27.19%) Citrix
7 30 (26.32%) VMware
8 29 (25.44%) Cisco Certification
9 28 (24.56%) TCP/IP
9 28 (24.56%) Cisco
10 26 (22.81%) CCNA
10 26 (22.81%) Firewall
11 25 (21.93%) MS Excel
12 24 (21.05%) LAN
12 24 (21.05%) WAN
13 22 (19.30%) Microsoft Certification
13 22 (19.30%) VMware Infrastructure
14 21 (18.42%) Windows Server 2003
15 19 (16.67%) DNS
15 19 (16.67%) SLA
16 17 (14.91%) MS Exchange
16 17 (14.91%) Linux
16 17 (14.91%) Incident Management
17 16 (14.04%) Symantec
18 15 (13.16%) VoIP
19 14 (12.28%) MCSE
20 13 (11.40%) Network Security
20 13 (11.40%) DHCP
20 13 (11.40%) VMware Certified Professional (VCP)
20 13 (11.40%) Telecoms

Support Engineer
Top Related IT Skills in Leeds by Category

For the 6 months to 19 December 2014, IT jobs across the Leeds region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.91%) MS Exchange
2 12 (10.53%) Exchange Server 2010
3 9 (7.89%) Exchange Server 2013
4 7 (6.14%) Apache
5 6 (5.26%) Lync
6 5 (4.39%) IIS
7 4 (3.51%) OpenStack
7 4 (3.51%) SharePoint
7 4 (3.51%) Blackberry Enterprise Server
8 2 (1.75%) WebSphere
8 2 (1.75%) Exchange Server 2007
9 1 (0.88%) Oracle Workflow
9 1 (0.88%) Exchange Server 2003
9 1 (0.88%) SharePoint 2013
Applications
1 25 (21.93%) MS Excel
2 11 (9.65%) MS Office
3 1 (0.88%) MS PowerPoint
Business Applications
1 1 (0.88%) Maximo
1 1 (0.88%) Dynamics NAV
1 1 (0.88%) Dynamics CRM
Cloud Services
1 4 (3.51%) Microsoft Azure
2 3 (2.63%) Google Apps
Communications & Networking
1 28 (24.56%) TCP/IP
2 26 (22.81%) Firewall
3 24 (21.05%) LAN
3 24 (21.05%) WAN
4 19 (16.67%) DNS
5 15 (13.16%) VoIP
6 13 (11.40%) DHCP
6 13 (11.40%) Network Security
7 9 (7.89%) Internet
7 9 (7.89%) BGP
8 8 (7.02%) Broadband
8 8 (7.02%) SAN
9 6 (5.26%) VPN
10 5 (4.39%) Wireless
11 4 (3.51%) SSL
11 4 (3.51%) Cisco ASA
12 3 (2.63%) S/MIME
12 3 (2.63%) Intranet
12 3 (2.63%) FTP
12 3 (2.63%) OSPF
Database & Business Intelligence
1 10 (8.77%) SQL Server
2 3 (2.63%) SQL Server Reporting Services
2 3 (2.63%) SQL Server 2008
3 2 (1.75%) SQL Server 2012
3 2 (1.75%) DB2
4 1 (0.88%) SQL Server 2005
4 1 (0.88%) SQL Server Integration Services
4 1 (0.88%) MySQL
General
1 13 (11.40%) Telecoms
2 1 (0.88%) Advertising
2 1 (0.88%) Games
2 1 (0.88%) Back Office
Libraries, Frameworks & Software Standards
1 6 (5.26%) Middleware
2 4 (3.51%) WebCenter
3 1 (0.88%) .NET
3 1 (0.88%) Application Packaging
3 1 (0.88%) WCF
Miscellaneous
1 5 (4.39%) Management Information System
2 4 (3.51%) Computer Science
3 3 (2.63%) IVR
3 3 (2.63%) Replication
3 3 (2.63%) Analytical Skills
4 2 (1.75%) GIS
4 2 (1.75%) Fat Client
4 2 (1.75%) Clustering
4 2 (1.75%) Thin Client
4 2 (1.75%) PKI
5 1 (0.88%) CMDB
5 1 (0.88%) Blackberry
5 1 (0.88%) iPhone
5 1 (0.88%) Open Source
5 1 (0.88%) iPad
5 1 (0.88%) Enterprise Software
Operating Systems
1 59 (51.75%) Windows
2 32 (28.07%) Windows Server 2008
3 21 (18.42%) Windows Server 2003
4 17 (14.91%) Linux
5 11 (9.65%) UNIX
6 10 (8.77%) Windows 7
6 10 (8.77%) Windows Server 2012
7 5 (4.39%) Windows XP
8 4 (3.51%) Mac OS
9 2 (1.75%) Windows 8
Processes & Methodologies
1 36 (31.58%) ITIL
2 17 (14.91%) Incident Management
3 11 (9.65%) Business Continuity
4 10 (8.77%) E-Commerce
5 9 (7.89%) Migration
5 9 (7.89%) Capacity Management
6 7 (6.14%) Problem Management
6 7 (6.14%) Change Control
6 7 (6.14%) Root Cause Analysis
6 7 (6.14%) Service Management
7 6 (5.26%) Service Delivery
7 6 (5.26%) ITSM
7 6 (5.26%) Software Deployment
8 5 (4.39%) Change Management
9 4 (3.51%) Time Management
10 3 (2.63%) Configuration Management
10 3 (2.63%) High Availability
11 2 (1.75%) Data Management
11 2 (1.75%) Data Analysis
11 2 (1.75%) Release Management
Programming Languages
1 12 (10.53%) SQL
2 1 (0.88%) T-SQL
2 1 (0.88%) VBScript
2 1 (0.88%) PowerShell
2 1 (0.88%) Java
Qualifications
1 29 (25.44%) Cisco Certification
2 26 (22.81%) CCNA
3 22 (19.30%) Microsoft Certification
4 14 (12.28%) MCSE
5 13 (11.40%) VMware Certified Professional (VCP)
6 10 (8.77%) CCNP
7 9 (7.89%) ITIL Certification
8 7 (6.14%) CCA
8 7 (6.14%) Citrix Certification
8 7 (6.14%) Degree
9 6 (5.26%) A+ Certification
10 5 (4.39%) CCEA
10 5 (4.39%) CCAA
11 4 (3.51%) ITIL Foundation Certificate
11 4 (3.51%) SC Cleared
11 4 (3.51%) Security Cleared
11 4 (3.51%) CCVP
11 4 (3.51%) CCIE
12 3 (2.63%) MCSA
12 3 (2.63%) MCITP
Quality Assurance & Compliance
1 19 (16.67%) SLA
2 1 (0.88%) Sarbanes-Oxley
2 1 (0.88%) ISO/IEC 27001
2 1 (0.88%) QA
System Software
1 42 (36.84%) Active Directory
2 22 (19.30%) VMware Infrastructure
3 11 (9.65%) vSphere
4 9 (7.89%) VMware ESX
5 7 (6.14%) XenApp
6 5 (4.39%) XenDesktop
7 4 (3.51%) Hyper-V
8 2 (1.75%) Terminal Services
9 1 (0.88%) UAG
9 1 (0.88%) XenServer
9 1 (0.88%) Microsoft App-V
9 1 (0.88%) Firmware
Systems Management
1 9 (7.89%) Symantec Enterprise Vault
2 6 (5.26%) McAfee ePO
3 5 (4.39%) Cisco UCCX
3 5 (4.39%) Cisco CUCM
3 5 (4.39%) SCCM
3 5 (4.39%) Nagios
3 5 (4.39%) XenMobile
4 4 (3.51%) EdgeSight
4 4 (3.51%) OpenView
4 4 (3.51%) SCOM
5 1 (0.88%) Tivoli
5 1 (0.88%) Norton AntiVirus
5 1 (0.88%) WSUS
5 1 (0.88%) Forefront Identity Manager
Vendors
1 53 (46.49%) Microsoft
2 31 (27.19%) Citrix
3 30 (26.32%) VMware
4 28 (24.56%) Cisco
5 16 (14.04%) Symantec
6 8 (7.02%) Oracle
6 8 (7.02%) Fortinet
7 7 (6.14%) Avaya
8 6 (5.26%) HP
8 6 (5.26%) Dell
8 6 (5.26%) CheckPoint
8 6 (5.26%) McAfee
9 5 (4.39%) Verint
9 5 (4.39%) Cyber-Ark
10 3 (2.63%) Postini
10 3 (2.63%) Google
11 2 (1.75%) Riverbed
12 1 (0.88%) F5
12 1 (0.88%) Syclo
12 1 (0.88%) Huawei
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