The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 64 92 87
Rank change year-on-year
+28 -5
Permanent jobs citing Service Management 177 134 117
As % of all permanent IT jobs located in West Yorkshire 3.70% 2.64% 3.00%
As % of the Processes & Methodologies category 4.25% 3.12% 3.71%
Number of salaries quoted 120 112 73
Average salary £36,875 £45,000 £42,500
Average salary % change year-on-year
-18.05% +5.88%
90% offered a salary of more than £24,000 £24,000 £32,500
10% offered a salary of more than £50,000 £70,000 £57,500
UK excluding London average salary £45,000 £47,500 £44,500
% change year-on-year
-5.26% +6.74%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4164 4299 3153
As % of all permanent IT jobs located in West Yorkshire 86.93% 84.58% 80.89%
Number of salaries quoted 3217 3462 2465
Average salary £40,500 £40,000 £38,000
Average salary % change year-on-year
+1.25% +5.26%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 28 April 2015.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +33 112 £36,500 -18.88% 12
Bradford +2 38 £50,000 +11.11% 2
Wakefield +1 9 £27,500 - 1
Halifax +15 4 £25,000 -64.28% 4
Pudsey +2 2 - -
Huddersfield -10 1 £30,000 -7.69%
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 April 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 243 (70.23%) ITIL
2 102 (29.48%) Microsoft
3 100 (28.90%) Finance
4 90 (26.01%) Windows
5 78 (22.54%) Service Delivery
6 74 (21.39%) ITSM
7 65 (18.79%) Project Management
8 64 (18.50%) MS Excel
9 58 (16.76%) Active Directory
10 56 (16.18%) SLA
11 51 (14.74%) SQL Server
12 48 (13.87%) MS Office
13 44 (12.72%) Windows 7
14 42 (12.14%) Problem Management
15 40 (11.56%) Agile Software Development
16 38 (10.98%) SQL
17 37 (10.69%) Degree
18 35 (10.12%) PRINCE2
19 34 (9.83%) Microsoft Certification
20 33 (9.54%) UNIX
21 32 (9.25%) Coaching
22 29 (8.38%) Incident Management
22 29 (8.38%) Change Management
23 28 (8.09%) VMware
23 28 (8.09%) Business Continuity
24 27 (7.80%) Disaster Recovery
25 26 (7.51%) .NET
25 26 (7.51%) Linux
26 25 (7.23%) Stakeholder Management
26 25 (7.23%) Analytical Skills

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 April 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (4.05%) MS Exchange
2 13 (3.76%) IIS
3 12 (3.47%) BizTalk Server
3 12 (3.47%) SharePoint
4 11 (3.18%) Blackberry Enterprise Server
5 5 (1.45%) WebLogic
6 4 (1.16%) Tuxedo
6 4 (1.16%) Exchange Server 2010
7 3 (0.87%) Apache
8 2 (0.58%) Lync
9 1 (0.29%) Exchange Server 2013
9 1 (0.29%) Tomcat
9 1 (0.29%) IBM Notes
9 1 (0.29%) Exchange Server 2007
9 1 (0.29%) nginx
Applications
1 64 (18.50%) MS Excel
2 48 (13.87%) MS Office
3 8 (2.31%) MS Project
3 8 (2.31%) MS Visio
3 8 (2.31%) Spreadsheet
Business Applications
1 10 (2.89%) Dynamics CRM
2 6 (1.73%) Oracle Procure-to-Pay
3 4 (1.16%) Oracle BPM
3 4 (1.16%) Oracle EBS
4 3 (0.87%) Dynamics NAV
4 3 (0.87%) Dynamics AX
5 2 (0.58%) Remedy ITSM
5 2 (0.58%) Oracle Applications
6 1 (0.29%) Summit
6 1 (0.29%) SAP Oil and Gas
Cloud Services
1 3 (0.87%) SaaS
1 3 (0.87%) Office 365
2 2 (0.58%) Mimecast
3 1 (0.29%) Google Apps
3 1 (0.29%) Amazon AWS
Communications & Networking
1 21 (6.07%) SAN
2 20 (5.78%) DNS
3 18 (5.20%) Firewall
4 16 (4.62%) Intranet
5 15 (4.34%) TCP/IP
6 14 (4.05%) Internet
7 6 (1.73%) FTP
7 6 (1.73%) VoIP
8 4 (1.16%) 2G
8 4 (1.16%) 4G
8 4 (1.16%) Radio Access Network
8 4 (1.16%) 3G
9 3 (0.87%) Asterisk PBX
9 3 (0.87%) Wireless
9 3 (0.87%) POP3
9 3 (0.87%) DHCP
9 3 (0.87%) SMS
9 3 (0.87%) SSL
10 2 (0.58%) Extranet
10 2 (0.58%) LAN
Database & Business Intelligence
1 51 (14.74%) SQL Server
2 20 (5.78%) SQL Server Reporting Services
3 15 (4.34%) SQL Server 2008
4 14 (4.05%) Oracle Reports
5 9 (2.60%) SQL Server Integration Services
6 8 (2.31%) Oracle Database
7 6 (1.73%) Oracle BI EE
8 5 (1.45%) Essbase
8 5 (1.45%) MySQL
9 4 (1.16%) SQLPlus
9 4 (1.16%) RDBMS
9 4 (1.16%) Data Warehouse
9 4 (1.16%) Oracle Database 11g
9 4 (1.16%) Relational Database
9 4 (1.16%) Oracle Database 12c
10 3 (0.87%) DTS
11 2 (0.58%) MS Access
11 2 (0.58%) SQL Server 2000
11 2 (0.58%) SQL Server Analysis Services
11 2 (0.58%) SQL Server 2005
Development Applications
1 16 (4.62%) Visual Studio
2 10 (2.89%) Oracle Forms
3 3 (0.87%) Team Foundation Server
4 1 (0.29%) ClearCase
4 1 (0.29%) ClearQuest
General
1 100 (28.90%) Finance
2 14 (4.05%) Law
2 14 (4.05%) Telecoms
3 11 (3.18%) Retail
4 9 (2.60%) Marketing
4 9 (2.60%) French Language
5 8 (2.31%) Pharmaceutical
6 5 (1.45%) Legal
6 5 (1.45%) Local Government
7 4 (1.16%) Manufacturing
7 4 (1.16%) Advertising
7 4 (1.16%) Back Office
8 2 (0.58%) Banking
9 1 (0.29%) Electronics
9 1 (0.29%) Billing
9 1 (0.29%) German Language
9 1 (0.29%) Polish Language
Job Titles
1 89 (25.72%) Analyst
2 80 (23.12%) Service Manager
3 42 (12.14%) Service Analyst
4 39 (11.27%) Delivery Manager
5 36 (10.40%) Service Desk Analyst
6 34 (9.83%) Services Delivery Manager
7 33 (9.54%) Support Analyst
8 29 (8.38%) Technical Analyst
9 22 (6.36%) Project Manager
10 20 (5.78%) Technical Support
10 20 (5.78%) Applications Support
10 20 (5.78%) IT Services Manager
11 17 (4.91%) Consultant
12 16 (4.62%) Technical Support Analyst
13 15 (4.34%) Architect
14 14 (4.05%) Applications Support Analyst
15 13 (3.76%) Security Consultant
16 11 (3.18%) Team Leader
16 11 (3.18%) IT Services Delivery Manager
16 11 (3.18%) Transition Manager
Libraries, Frameworks & Software Standards
1 26 (7.51%) .NET
2 20 (5.78%) XML
3 16 (4.62%) CSS
3 16 (4.62%) HTML
4 13 (3.76%) jQuery
4 13 (3.76%) Web Services
5 9 (2.60%) ASP.NET
6 8 (2.31%) Middleware
7 7 (2.02%) WinForms
7 7 (2.02%) .NET Framework
8 4 (1.16%) Oracle GoldenGate
9 3 (0.87%) REST
9 3 (0.87%) LINQ
9 3 (0.87%) Ajax
9 3 (0.87%) SOAP
10 1 (0.29%) CGI
10 1 (0.29%) J2EE
10 1 (0.29%) LAMP
10 1 (0.29%) WebCenter
10 1 (0.29%) Laravel
Miscellaneous
1 25 (7.23%) Analytical Skills
2 23 (6.65%) Management Information System
3 15 (4.34%) Replication
4 13 (3.76%) NHS
5 10 (2.89%) Blackberry
6 7 (2.02%) Client/Server
7 4 (1.16%) GIS
7 4 (1.16%) Data Structures
7 4 (1.16%) Enterprise Software
8 3 (0.87%) Mobile App
8 3 (0.87%) HACMP
8 3 (0.87%) Clustering
9 2 (0.58%) E-Learning
9 2 (0.58%) Statistics
9 2 (0.58%) Computer Science
9 2 (0.58%) User Experience
10 1 (0.29%) CMDB
10 1 (0.29%) Open Source
10 1 (0.29%) Social Media
10 1 (0.29%) Mathematics
Operating Systems
1 90 (26.01%) Windows
2 44 (12.72%) Windows 7
3 33 (9.54%) UNIX
4 26 (7.51%) Linux
5 15 (4.34%) Windows XP
6 9 (2.60%) Windows Server 2003
7 8 (2.31%) Windows Server 2008
7 8 (2.31%) CentOS
8 6 (1.73%) Red Hat Enterprise Linux
9 5 (1.45%) Windows Server 2012
9 5 (1.45%) Ubuntu
10 4 (1.16%) Solaris
10 4 (1.16%) AIX
11 3 (0.87%) Apple iOS
12 2 (0.58%) Windows 8
12 2 (0.58%) Windows 2000 Server
13 1 (0.29%) Windows Phone
13 1 (0.29%) HPUX
13 1 (0.29%) Android
Processes & Methodologies
1 243 (70.23%) ITIL
2 78 (22.54%) Service Delivery
3 74 (21.39%) ITSM
4 65 (18.79%) Project Management
5 42 (12.14%) Problem Management
6 40 (11.56%) Agile Software Development
7 35 (10.12%) PRINCE2
8 32 (9.25%) Coaching
9 29 (8.38%) Change Management
9 29 (8.38%) Incident Management
10 28 (8.09%) Business Continuity
11 27 (7.80%) Disaster Recovery
12 25 (7.23%) Stakeholder Management
13 24 (6.94%) Line Management
13 24 (6.94%) Continuous Improvement
13 24 (6.94%) Capacity Management
14 21 (6.07%) Performance Management
14 21 (6.07%) Mentoring
15 20 (5.78%) Performance Tuning
16 18 (5.20%) Business Intelligence
Programming Languages
1 38 (10.98%) SQL
2 21 (6.07%) T-SQL
2 21 (6.07%) C#
3 13 (3.76%) JavaScript
4 10 (2.89%) Perl
4 10 (2.89%) C
5 9 (2.60%) Shell Script
6 5 (1.45%) PL/SQL
6 5 (1.45%) PowerShell
6 5 (1.45%) Python
7 4 (1.16%) Bash Shell
7 4 (1.16%) sed
7 4 (1.16%) Korn
7 4 (1.16%) AWK
8 3 (0.87%) Java
9 2 (0.58%) PHP
10 1 (0.29%) Ruby
10 1 (0.29%) C++
10 1 (0.29%) FoxPro (VFP)
Qualifications
1 37 (10.69%) Degree
2 34 (9.83%) Microsoft Certification
3 24 (6.94%) MCDST
4 23 (6.65%) ITIL Certification
5 16 (4.62%) MOS
6 14 (4.05%) CISSP
7 11 (3.18%) ITIL Foundation Certificate
8 9 (2.60%) MCP
9 8 (2.31%) PRINCE2 Practitioner
10 4 (1.16%) MCTS
10 4 (1.16%) HNC
10 4 (1.16%) HND
10 4 (1.16%) OCP
10 4 (1.16%) Oracle Certification
11 3 (0.87%) Cisco Certification
11 3 (0.87%) ISEB
11 3 (0.87%) MCSE
11 3 (0.87%) ICAEW
11 3 (0.87%) CIPFA
11 3 (0.87%) CIMA
Quality Assurance & Compliance
1 56 (16.18%) SLA
2 19 (5.49%) ISO/IEC 27001
3 16 (4.62%) PCI DSS
4 15 (4.34%) QA
5 2 (0.58%) Sarbanes-Oxley
6 1 (0.29%) Solvency II
System Software
1 58 (16.76%) Active Directory
2 18 (5.20%) VMware Infrastructure
3 14 (4.05%) VMware ESX
4 10 (2.89%) XenApp
5 5 (1.45%) Hyper-V
5 5 (1.45%) vSphere
6 4 (1.16%) Oracle RAC
6 4 (1.16%) VMware Server
7 3 (0.87%) GPFS
8 2 (0.58%) NFS
8 2 (0.58%) XenDesktop
9 1 (0.29%) Tivoli Workload Scheduler
9 1 (0.29%) Samba
Systems Management
1 10 (2.89%) SCCM
2 7 (2.02%) SCOM
3 6 (1.73%) Norton AntiVirus
4 4 (1.16%) Oracle RMAN
4 4 (1.16%) Graphite
5 3 (0.87%) Linux-HA
6 2 (0.58%) SCDPM
6 2 (0.58%) Data Guard
7 1 (0.29%) Symantec Enterprise Vault
7 1 (0.29%) Tivoli
Vendors
1 102 (29.48%) Microsoft
2 28 (8.09%) VMware
3 20 (5.78%) Oracle
4 17 (4.91%) Splunk
5 16 (4.62%) HP
6 14 (4.05%) Citrix
7 13 (3.76%) Cisco
7 13 (3.76%) ArcSight
8 11 (3.18%) CheckPoint
9 7 (2.02%) Symantec
10 6 (1.73%) Remedy
10 6 (1.73%) ServiceNow
10 6 (1.73%) Red Hat
11 5 (1.45%) Hyperion
12 4 (1.16%) Ericsson
12 4 (1.16%) Siebel
12 4 (1.16%) ATG
12 4 (1.16%) Amdocs
13 3 (0.87%) SAP
13 3 (0.87%) BMC
Leeds, West Yorkshire
NSK International Consultants Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 16 hours ago
West Yorkshire
Harvey Nash plc
Salary: £25000 - £35000 per annum + 5% Bonus
Posted: 16 hours ago
Bradford, Yorkshire
Yorkshire Building Society
Salary: Dependent on Experience
Posted: 18 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 3 days ago
Leeds, West Yorkshire
Vertical IT
Salary: £27000 - £33000 per annum + excellent benefits
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum 18% bonus, Pension, Healthcare + Other Benefit
Posted: 4 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £35,000 per annum plus benefits
Posted: 5 days ago
Leeds, West Yorkshire
Vertical IT
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance, bonus and benefits
Posted: 6 days ago
Wakefield, West Yorkshire
Prospectus IT Recruitment
Salary: £28500.00 - £31000.00 per annum + Pension, Flexi-time
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £30000.00 per annum
Posted: 7 days ago
Leeds, West Yorkshire
Lockheed Martin
Posted: 12 days ago
Bradford, West Yorkshire
ComputaCenter
Salary: Competitive
Posted: 13 days ago