The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 94 66 54
Rank change year-on-year
-28 -12
Permanent jobs citing Service Management 119 171 155
As % of all permanent IT jobs located in West Yorkshire 2.54% 3.51% 4.31%
As % of the Processes & Methodologies category 2.83% 4.14% 5.00%
Number of salaries quoted 87 139 104
Average salary £36,300 £35,000 £40,000
Average salary % change year-on-year
+3.71% -12.50%
90% offered a salary of more than £22,800 £22,500 £28,000
10% offered a salary of more than £56,500 £48,000 £47,500
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4200 4130 3103
As % of all permanent IT jobs located in West Yorkshire 89.57% 84.72% 86.27%
Number of salaries quoted 3366 3203 2428
Average salary £45,000 £40,000 £38,000
Average salary % change year-on-year
+12.50% +5.26%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 28 August 2015.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -20 82 £35,000 - 6
Bradford -23 16 £36,150 -23.89% 1
Wakefield +9 4 £20,500 -2.38% 1
Batley - 4 £45,000 -
Halifax +7 1 £25,000 - 3
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 August 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 187 (70.57%) ITIL
2 76 (28.68%) Finance
3 68 (25.66%) Windows
4 59 (22.26%) Microsoft
4 59 (22.26%) Service Delivery
5 50 (18.87%) Active Directory
6 47 (17.74%) MS Excel
7 45 (16.98%) SLA
8 44 (16.60%) Project Management
9 42 (15.85%) ITSM
10 40 (15.09%) Problem Management
11 39 (14.72%) MS Office
12 36 (13.58%) Change Management
13 35 (13.21%) Windows 7
14 34 (12.83%) Analytical Skills
14 34 (12.83%) SQL Server
15 32 (12.08%) Incident Management
16 30 (11.32%) VMware
17 29 (10.94%) Degree
18 28 (10.57%) SQL
19 27 (10.19%) Agile Software Development
19 27 (10.19%) Disaster Recovery
20 25 (9.43%) Microsoft Certification
21 24 (9.06%) Business Continuity
21 24 (9.06%) Continuous Improvement
22 21 (7.92%) ITIL Certification
23 20 (7.55%) Cisco
24 19 (7.17%) NHS
24 19 (7.17%) Retail
24 19 (7.17%) Capacity Management

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 August 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (5.66%) MS Exchange
2 12 (4.53%) IIS
3 9 (3.40%) Exchange Server 2010
4 5 (1.89%) Exchange Server 2003
4 5 (1.89%) SharePoint
5 4 (1.51%) Lync
6 3 (1.13%) WebLogic
6 3 (1.13%) Tuxedo
6 3 (1.13%) BizTalk Server
6 3 (1.13%) Blackberry Enterprise Server
7 2 (0.75%) Apache
8 1 (0.38%) CMS
8 1 (0.38%) Exchange Server 2013
Applications
1 47 (17.74%) MS Excel
2 39 (14.72%) MS Office
3 6 (2.26%) MS Project
3 6 (2.26%) MS Visio
4 5 (1.89%) Spreadsheet
5 2 (0.75%) MS PowerPoint
Business Applications
1 6 (2.26%) Dynamics CRM
2 3 (1.13%) Oracle BPM
2 3 (1.13%) Oracle EBS
2 3 (1.13%) Dynamics NAV
3 2 (0.75%) Oracle Applications
4 1 (0.38%) Summit
4 1 (0.38%) Oracle Financials
4 1 (0.38%) Dynamics AX
4 1 (0.38%) Remedy ITSM
Cloud Services
1 2 (0.75%) Office 365
1 2 (0.75%) Mimecast
2 1 (0.38%) Amazon AWS
Communications & Networking
1 18 (6.79%) DNS
2 14 (5.28%) SAN
3 13 (4.91%) Internet
4 12 (4.53%) DHCP
4 12 (4.53%) Intranet
5 11 (4.15%) Firewall
6 10 (3.77%) WAN
6 10 (3.77%) LAN
7 7 (2.64%) TCP/IP
8 5 (1.89%) VPN
9 4 (1.51%) VoIP
10 3 (1.13%) FTP
10 3 (1.13%) IPsec
11 2 (0.75%) 2G
11 2 (0.75%) 4G
11 2 (0.75%) Radio Access Network
11 2 (0.75%) SNMP
11 2 (0.75%) LDAP
11 2 (0.75%) 3G
12 1 (0.38%) MPLS
Database & Business Intelligence
1 34 (12.83%) SQL Server
2 9 (3.40%) Oracle Reports
2 9 (3.40%) SQL Server 2008
2 9 (3.40%) Oracle Database
3 8 (3.02%) Data Warehouse
4 7 (2.64%) SQL Server Integration Services
5 6 (2.26%) SQL Server Reporting Services
6 5 (1.89%) SQL Server 2005
6 5 (1.89%) MySQL
7 3 (1.13%) Oracle Database 12c
7 3 (1.13%) Relational Database
7 3 (1.13%) Oracle Database 11g
7 3 (1.13%) Hadoop
7 3 (1.13%) SQLPlus
7 3 (1.13%) Essbase
7 3 (1.13%) DTS
7 3 (1.13%) RDBMS
8 2 (0.75%) BusinessObjects
8 2 (0.75%) SQL Server 2000
8 2 (0.75%) SQL Server Analysis Services
Development Applications
1 3 (1.13%) Visual Studio
1 3 (1.13%) Oracle Forms
1 3 (1.13%) Team Foundation Server
2 2 (0.75%) Ant
2 2 (0.75%) Maven
General
1 76 (28.68%) Finance
2 19 (7.17%) Retail
3 18 (6.79%) Telecoms
4 15 (5.66%) Pharmaceutical
4 15 (5.66%) Legal
5 6 (2.26%) Law
5 6 (2.26%) Marketing
6 3 (1.13%) Billing
6 3 (1.13%) Local Government
6 3 (1.13%) Back Office
7 2 (0.75%) Financial Institution
7 2 (0.75%) Manufacturing
8 1 (0.38%) Games
8 1 (0.38%) Banking
8 1 (0.38%) Retail Banking
8 1 (0.38%) German Language
8 1 (0.38%) Polish Language
Job Titles
1 75 (28.30%) Service Manager
2 38 (14.34%) Analyst
2 38 (14.34%) Delivery Manager
3 36 (13.58%) Services Delivery Manager
4 18 (6.79%) Service Analyst
5 17 (6.42%) Service Desk Analyst
6 14 (5.28%) Technical Analyst
6 14 (5.28%) Support Analyst
6 14 (5.28%) IT Services Manager
7 11 (4.15%) Technical Support
8 9 (3.40%) Technical Support Analyst
8 9 (3.40%) Relationships Manager
8 9 (3.40%) Business Manager
9 8 (3.02%) 2nd Line Support
10 7 (2.64%) Infrastructure Engineer
10 7 (2.64%) Change Manager
10 7 (2.64%) Support Engineer
10 7 (2.64%) Consultant
10 7 (2.64%) Development Specialist
10 7 (2.64%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 16 (6.04%) Web Services
2 10 (3.77%) .NET
3 7 (2.64%) HTML
3 7 (2.64%) CSS
4 6 (2.26%) Middleware
5 5 (1.89%) XML
6 4 (1.51%) HTML5
7 3 (1.13%) REST
7 3 (1.13%) Oracle GoldenGate
7 3 (1.13%) LINQ
7 3 (1.13%) jQuery
7 3 (1.13%) SOAP
7 3 (1.13%) COM+
7 3 (1.13%) WinForms
7 3 (1.13%) Ajax
7 3 (1.13%) .NET Framework
8 2 (0.75%) Application Packaging
8 2 (0.75%) Spring
8 2 (0.75%) LAMP
8 2 (0.75%) J2EE
Miscellaneous
1 34 (12.83%) Analytical Skills
2 19 (7.17%) NHS
3 16 (6.04%) Management Information System
4 13 (4.91%) Data Centre
5 8 (3.02%) Replication
6 7 (2.64%) Statistics
7 6 (2.26%) GIS
7 6 (2.26%) User Experience
8 4 (1.51%) Blog
8 4 (1.51%) Social Media
9 3 (1.13%) Enterprise Software
9 3 (1.13%) CMDB
9 3 (1.13%) Blackberry
9 3 (1.13%) Client/Server
9 3 (1.13%) N-Tier
9 3 (1.13%) Performance Metrics
10 2 (0.75%) Cryptography
10 2 (0.75%) Computer Science
10 2 (0.75%) Video Conferencing
11 1 (0.38%) Mathematics
Operating Systems
1 68 (25.66%) Windows
2 35 (13.21%) Windows 7
3 16 (6.04%) Windows Server 2008
4 14 (5.28%) UNIX
4 14 (5.28%) Windows Server 2003
5 13 (4.91%) Windows XP
5 13 (4.91%) Windows Server 2012
6 12 (4.53%) Linux
7 4 (1.51%) CentOS
8 3 (1.13%) Windows 8
9 2 (0.75%) Windows 2000 Server
9 2 (0.75%) Apple iOS
9 2 (0.75%) Mac OS X
9 2 (0.75%) Mac OS
9 2 (0.75%) Ubuntu
9 2 (0.75%) Android
10 1 (0.38%) VMS
10 1 (0.38%) Solaris
10 1 (0.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 187 (70.57%) ITIL
2 59 (22.26%) Service Delivery
3 44 (16.60%) Project Management
4 42 (15.85%) ITSM
5 40 (15.09%) Problem Management
6 36 (13.58%) Change Management
7 32 (12.08%) Incident Management
8 27 (10.19%) Disaster Recovery
8 27 (10.19%) Agile Software Development
9 24 (9.06%) Business Continuity
9 24 (9.06%) Continuous Improvement
10 19 (7.17%) Capacity Management
10 19 (7.17%) Coaching
11 18 (6.79%) Stakeholder Management
12 16 (6.04%) PRINCE2
13 15 (5.66%) Line Management
13 15 (5.66%) Mentoring
14 14 (5.28%) E-Commerce
14 14 (5.28%) Release Management
15 13 (4.91%) Performance Tuning
Programming Languages
1 28 (10.57%) SQL
2 11 (4.15%) C
3 8 (3.02%) C#
3 8 (3.02%) T-SQL
3 8 (3.02%) PowerShell
4 6 (2.26%) Python
5 5 (1.89%) Bash Shell
5 5 (1.89%) PL/SQL
6 4 (1.51%) Java
6 4 (1.51%) JavaScript
7 3 (1.13%) Perl
7 3 (1.13%) VB
7 3 (1.13%) C++
7 3 (1.13%) sed
7 3 (1.13%) Shell Script
7 3 (1.13%) AWK
7 3 (1.13%) VB6
7 3 (1.13%) Korn
8 2 (0.75%) PHP
Qualifications
1 29 (10.94%) Degree
2 25 (9.43%) Microsoft Certification
3 21 (7.92%) ITIL Certification
4 18 (6.79%) MCDST
5 10 (3.77%) MCP
6 9 (3.40%) CISSP
6 9 (3.40%) MOS
7 7 (2.64%) HND
8 6 (2.26%) HNC
8 6 (2.26%) ITIL Foundation Certificate
9 5 (1.89%) PRINCE2 Practitioner
9 5 (1.89%) MCSE
10 4 (1.51%) Cisco Certification
10 4 (1.51%) Security Cleared
11 3 (1.13%) ISEB
11 3 (1.13%) CISA
11 3 (1.13%) CISM
11 3 (1.13%) CCNP
11 3 (1.13%) OCP
11 3 (1.13%) Oracle Certification
Quality Assurance & Compliance
1 45 (16.98%) SLA
2 11 (4.15%) ISO/IEC 27001
3 10 (3.77%) PCI DSS
4 4 (1.51%) COBIT
5 2 (0.75%) QA
6 1 (0.38%) Sarbanes-Oxley
6 1 (0.38%) Solvency II
System Software
1 50 (18.87%) Active Directory
2 18 (6.79%) VMware Infrastructure
3 11 (4.15%) VMware ESX
4 7 (2.64%) XenApp
4 7 (2.64%) vSphere
5 5 (1.89%) Hyper-V
6 3 (1.13%) XenDesktop
6 3 (1.13%) Oracle RAC
7 2 (0.75%) VMware Server
7 2 (0.75%) Microsoft App-V
7 2 (0.75%) NFS
8 1 (0.38%) KVM
Systems Management
1 14 (5.28%) SCCM
2 8 (3.02%) SCOM
3 7 (2.64%) Graphite
4 4 (1.51%) Norton AntiVirus
5 3 (1.13%) Oracle RMAN
5 3 (1.13%) WSUS
6 2 (0.75%) ArcSight ESM
6 2 (0.75%) OpenView
6 2 (0.75%) SCDPM
7 1 (0.38%) Salt
7 1 (0.38%) Nagios
7 1 (0.38%) ServiceCenter
7 1 (0.38%) Data Guard
7 1 (0.38%) Opscode Chef
Vendors
1 59 (22.26%) Microsoft
2 30 (11.32%) VMware
3 20 (7.55%) Cisco
4 18 (6.79%) HP
5 17 (6.42%) Citrix
6 16 (6.04%) Oracle
7 8 (3.02%) Remedy
7 8 (3.02%) Splunk
7 8 (3.02%) ArcSight
8 6 (2.26%) ATG
8 6 (2.26%) Tealeaf
8 6 (2.26%) Avaya
9 5 (1.89%) CheckPoint
10 4 (1.51%) Symantec
10 4 (1.51%) NetApp
10 4 (1.51%) EMC
11 3 (1.13%) Siebel
11 3 (1.13%) F5
11 3 (1.13%) Hyperion
12 2 (0.75%) Sophos
Leeds, Yorkshire
Fruition IT Resources Limited
Salary: Excellent Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: 4 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £22,000 per annum Plus Benefits
Posted: 5 days ago
Bradford
Hays IT - Uk Posting account
Salary: £27000.00 - £34000.00 per annum
Posted: 8 days ago
Halifax, West Yorkshire
Lloyds Banking Group
Posted: 11 days ago
Halifax/Edinburgh/London
Tectre Limited
Salary: £35,000 - £45,000 per year
Posted: 16 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 18 days ago
Leeds
Recruitment Genius
Salary: £30000 - £45000 per annum
Posted: 19 days ago
Leeds
Hays IT - Uk Posting account
Salary: £38000.00 - £44000.00 per annum
Posted: 25 days ago
Leeds
Hays IT - Uk Posting account
Salary: £34000.00 - £40000.00 per annum
Posted: 25 days ago