The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 70 105 67
Rank change year-on-year
+35 -38
Permanent jobs citing Service Management 148 119 131
As % of all permanent IT jobs located in West Yorkshire 3.31% 2.41% 3.54%
As % of the Processes & Methodologies category 3.83% 2.83% 4.33%
Number of salaries quoted 96 102 79
Average salary £37,250 £45,000 £38,750
Average salary % change year-on-year
-17.22% +16.12%
90% offered a salary of more than £25,000 £25,600 £29,000
10% offered a salary of more than £50,000 £70,000 £56,250
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3866 4212 3023
As % of all permanent IT jobs located in West Yorkshire 86.55% 85.13% 81.64%
Number of salaries quoted 2997 3426 2353
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 22 May 2015.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +25 87 £37,750 -16.11% 8
Bradford -13 30 £50,000 +11.11%
Halifax +18 10 £25,000 -64.28% 2
Wakefield - 8 £24,250 - 1
Pudsey +2 2 - -
Huddersfield -11 1 £30,000 -7.69%
Batley - 1 £35,000 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 May 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 217 (71.38%) ITIL
2 94 (30.92%) Finance
3 84 (27.63%) Microsoft
4 81 (26.64%) Windows
5 66 (21.71%) ITSM
6 60 (19.74%) Service Delivery
6 60 (19.74%) Project Management
7 54 (17.76%) Active Directory
8 53 (17.43%) MS Excel
9 49 (16.12%) MS Office
10 46 (15.13%) Windows 7
11 45 (14.80%) SQL Server
12 42 (13.82%) SLA
13 38 (12.50%) Degree
14 34 (11.18%) Change Management
15 32 (10.53%) Agile Software Development
15 32 (10.53%) Problem Management
16 31 (10.20%) Microsoft Certification
16 31 (10.20%) SQL
17 30 (9.87%) Coaching
18 29 (9.54%) PRINCE2
19 27 (8.88%) Incident Management
20 26 (8.55%) VMware
21 25 (8.22%) MCDST
22 24 (7.89%) Disaster Recovery
23 23 (7.57%) Stakeholder Management
23 23 (7.57%) ITIL Certification
24 21 (6.91%) .NET
24 21 (6.91%) Business Continuity
24 21 (6.91%) Capacity Management

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 May 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (4.28%) IIS
2 12 (3.95%) MS Exchange
3 9 (2.96%) Blackberry Enterprise Server
4 8 (2.63%) BizTalk Server
5 5 (1.64%) WebLogic
5 5 (1.64%) SharePoint
6 4 (1.32%) Exchange Server 2010
6 4 (1.32%) Tuxedo
7 2 (0.66%) Lync
7 2 (0.66%) Apache
8 1 (0.33%) Tomcat
8 1 (0.33%) nginx
Applications
1 53 (17.43%) MS Excel
2 49 (16.12%) MS Office
3 8 (2.63%) Spreadsheet
3 8 (2.63%) MS Project
3 8 (2.63%) MS Visio
Business Applications
1 8 (2.63%) Dynamics CRM
2 6 (1.97%) Oracle Procure-to-Pay
3 4 (1.32%) Oracle BPM
3 4 (1.32%) Oracle EBS
4 3 (0.99%) Dynamics NAV
5 2 (0.66%) Remedy ITSM
5 2 (0.66%) Oracle Applications
6 1 (0.33%) Summit
6 1 (0.33%) SAP Oil and Gas
Cloud Services
1 2 (0.66%) SaaS
1 2 (0.66%) Mimecast
2 1 (0.33%) Office 365
2 1 (0.33%) Amazon AWS
Communications & Networking
1 18 (5.92%) SAN
2 16 (5.26%) DNS
3 15 (4.93%) Intranet
4 13 (4.28%) Internet
5 11 (3.62%) Firewall
5 11 (3.62%) TCP/IP
6 5 (1.64%) VoIP
6 5 (1.64%) DHCP
6 5 (1.64%) FTP
7 4 (1.32%) 4G
7 4 (1.32%) Radio Access Network
7 4 (1.32%) 3G
7 4 (1.32%) 2G
8 3 (0.99%) WAN
8 3 (0.99%) LAN
9 2 (0.66%) Extranet
9 2 (0.66%) LDAP
10 1 (0.33%) Wi-Fi
10 1 (0.33%) Wireless
10 1 (0.33%) SMS
Database & Business Intelligence
1 45 (14.80%) SQL Server
2 19 (6.25%) SQL Server Reporting Services
3 15 (4.93%) SQL Server 2008
4 14 (4.61%) Oracle Reports
5 9 (2.96%) SQL Server Integration Services
6 8 (2.63%) Oracle Database
7 6 (1.97%) Oracle BI EE
7 6 (1.97%) MySQL
8 4 (1.32%) Oracle Database 11g
8 4 (1.32%) Oracle Database 12c
8 4 (1.32%) Relational Database
8 4 (1.32%) RDBMS
8 4 (1.32%) SQLPlus
8 4 (1.32%) Data Warehouse
8 4 (1.32%) Essbase
9 3 (0.99%) SQL Server 2005
9 3 (0.99%) DTS
10 2 (0.66%) SQL Server Analysis Services
10 2 (0.66%) TKPROF
10 2 (0.66%) Oracle ODI
Development Applications
1 12 (3.95%) Visual Studio
2 10 (3.29%) Oracle Forms
3 3 (0.99%) Team Foundation Server
General
1 94 (30.92%) Finance
2 15 (4.93%) Telecoms
3 13 (4.28%) Law
4 12 (3.95%) Retail
5 11 (3.62%) Pharmaceutical
6 10 (3.29%) Legal
7 9 (2.96%) Marketing
8 5 (1.64%) French Language
9 4 (1.32%) Local Government
10 2 (0.66%) Back Office
11 1 (0.33%) Banking
11 1 (0.33%) Billing
11 1 (0.33%) Manufacturing
11 1 (0.33%) Advertising
11 1 (0.33%) Electronics
11 1 (0.33%) German Language
11 1 (0.33%) Polish Language
Job Titles
1 73 (24.01%) Service Manager
2 71 (23.36%) Analyst
3 35 (11.51%) Delivery Manager
4 33 (10.86%) Service Analyst
5 32 (10.53%) Service Desk Analyst
6 31 (10.20%) Services Delivery Manager
7 28 (9.21%) Support Analyst
8 25 (8.22%) Technical Analyst
9 22 (7.24%) Project Manager
10 21 (6.91%) IT Services Manager
11 20 (6.58%) Technical Support
12 16 (5.26%) Technical Support Analyst
13 13 (4.28%) Security Consultant
13 13 (4.28%) Applications Support
13 13 (4.28%) Consultant
14 12 (3.95%) IT Services Delivery Manager
15 11 (3.62%) Transition Manager
15 11 (3.62%) Developer
16 10 (3.29%) Service Design Manager
16 10 (3.29%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 21 (6.91%) .NET
2 14 (4.61%) Web Services
3 13 (4.28%) XML
4 9 (2.96%) HTML
4 9 (2.96%) CSS
4 9 (2.96%) jQuery
5 8 (2.63%) Middleware
6 7 (2.30%) WinForms
6 7 (2.30%) .NET Framework
7 5 (1.64%) ASP.NET
8 4 (1.32%) Oracle GoldenGate
9 3 (0.99%) Ajax
9 3 (0.99%) SOAP
9 3 (0.99%) REST
9 3 (0.99%) LINQ
10 1 (0.33%) LAMP
10 1 (0.33%) Twitter Bootstrap
10 1 (0.33%) Laravel
10 1 (0.33%) WebCenter
10 1 (0.33%) WCF
Miscellaneous
1 19 (6.25%) Management Information System
2 17 (5.59%) NHS
3 16 (5.26%) Analytical Skills
4 11 (3.62%) Replication
5 9 (2.96%) Blackberry
6 7 (2.30%) Client/Server
7 4 (1.32%) Statistics
7 4 (1.32%) Enterprise Software
7 4 (1.32%) Data Structures
7 4 (1.32%) GIS
8 3 (0.99%) Mobile App
9 2 (0.66%) Computer Science
9 2 (0.66%) E-Learning
10 1 (0.33%) DTV
10 1 (0.33%) Mainframe
10 1 (0.33%) User Experience
10 1 (0.33%) PKI
10 1 (0.33%) CMDB
10 1 (0.33%) Mathematics
Operating Systems
1 81 (26.64%) Windows
2 46 (15.13%) Windows 7
3 17 (5.59%) Linux
4 16 (5.26%) UNIX
5 15 (4.93%) Windows XP
6 11 (3.62%) Windows Server 2003
6 11 (3.62%) Windows Server 2008
7 8 (2.63%) Windows Server 2012
8 6 (1.97%) CentOS
9 5 (1.64%) Ubuntu
10 4 (1.32%) Apple iOS
11 3 (0.99%) Red Hat Enterprise Linux
12 2 (0.66%) Android
12 2 (0.66%) Windows 2000 Server
12 2 (0.66%) Windows 8
13 1 (0.33%) AIX
13 1 (0.33%) HPUX
13 1 (0.33%) Solaris
13 1 (0.33%) Windows Phone
13 1 (0.33%) Mac OS
Processes & Methodologies
1 217 (71.38%) ITIL
2 66 (21.71%) ITSM
3 60 (19.74%) Service Delivery
3 60 (19.74%) Project Management
4 34 (11.18%) Change Management
5 32 (10.53%) Agile Software Development
5 32 (10.53%) Problem Management
6 30 (9.87%) Coaching
7 29 (9.54%) PRINCE2
8 27 (8.88%) Incident Management
9 24 (7.89%) Disaster Recovery
10 23 (7.57%) Stakeholder Management
11 21 (6.91%) Business Continuity
11 21 (6.91%) Capacity Management
12 19 (6.25%) Performance Management
12 19 (6.25%) Line Management
13 18 (5.92%) Mentoring
14 17 (5.59%) Business Intelligence
15 16 (5.26%) Performance Tuning
16 15 (4.93%) People Management
Programming Languages
1 31 (10.20%) SQL
2 17 (5.59%) T-SQL
3 16 (5.26%) C#
4 10 (3.29%) JavaScript
5 9 (2.96%) C
6 6 (1.97%) PowerShell
7 5 (1.64%) Python
7 5 (1.64%) Bash Shell
8 4 (1.32%) Korn
8 4 (1.32%) sed
8 4 (1.32%) Shell Script
8 4 (1.32%) PL/SQL
8 4 (1.32%) Perl
8 4 (1.32%) AWK
9 2 (0.66%) Java
10 1 (0.33%) PHP
Qualifications
1 38 (12.50%) Degree
2 31 (10.20%) Microsoft Certification
3 25 (8.22%) MCDST
4 23 (7.57%) ITIL Certification
5 16 (5.26%) MOS
6 13 (4.28%) CISSP
7 10 (3.29%) ITIL Foundation Certificate
8 9 (2.96%) MCP
9 8 (2.63%) PRINCE2 Practitioner
10 4 (1.32%) OCP
10 4 (1.32%) Oracle Certification
10 4 (1.32%) HNC
10 4 (1.32%) HND
10 4 (1.32%) MCTS
11 3 (0.99%) ISEB
12 2 (0.66%) PRINCE2 Certification
12 2 (0.66%) Cisco Certification
12 2 (0.66%) PMP
12 2 (0.66%) PMI Certification
12 2 (0.66%) MCSE
Quality Assurance & Compliance
1 42 (13.82%) SLA
2 17 (5.59%) ISO/IEC 27001
3 14 (4.61%) PCI DSS
4 6 (1.97%) QA
5 1 (0.33%) Sarbanes-Oxley
5 1 (0.33%) Solvency II
System Software
1 54 (17.76%) Active Directory
2 16 (5.26%) VMware Infrastructure
3 10 (3.29%) XenApp
3 10 (3.29%) VMware ESX
4 6 (1.97%) vSphere
5 5 (1.64%) Hyper-V
6 4 (1.32%) Oracle RAC
6 4 (1.32%) VMware Server
7 3 (0.99%) XenDesktop
8 2 (0.66%) NFS
Systems Management
1 12 (3.95%) SCCM
2 8 (2.63%) SCOM
3 5 (1.64%) Norton AntiVirus
4 4 (1.32%) Oracle RMAN
5 2 (0.66%) Data Guard
5 2 (0.66%) SCDPM
Vendors
1 84 (27.63%) Microsoft
2 26 (8.55%) VMware
3 17 (5.59%) Oracle
3 17 (5.59%) Splunk
4 14 (4.61%) ArcSight
4 14 (4.61%) HP
5 12 (3.95%) Citrix
5 12 (3.95%) Cisco
6 8 (2.63%) CheckPoint
7 6 (1.97%) Remedy
8 5 (1.64%) SAP
8 5 (1.64%) Symantec
9 4 (1.32%) EMC
9 4 (1.32%) Ericsson
9 4 (1.32%) Hyperion
9 4 (1.32%) Siebel
9 4 (1.32%) ATG
9 4 (1.32%) Amdocs
10 3 (0.99%) Red Hat
10 3 (0.99%) BMC
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