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This section looks at the demand for Service Management skills within the West Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to 25 Jul 2008Same period last year
Rank114128
Rank change on same period last yearUp+14
Matching permanent IT job ads7073
As % of all UK permanent IT job ads sampled0.037 %0.030 %
As % of the category below2.206 %2.287 %
Salaries quoted6063
Average minimum salary£39,190£31,156
Average salary£42,473£32,992
% change on same period last year+28.73 %
Average maximum salary£45,755£34,828
UK excluding London average salary£43,637£45,913
% change on same period last year-4.95 %
West Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
West Yorkshire
Matching permanent IT job ads31733192
As % of all UK permanent IT job ads sampled1.675 %1.307 %
Salaries quoted25472654
Average minimum salary£34,273£35,063
Average salary£37,201£37,855
% change on same period last year-1.72 %
Average maximum salary£40,129£40,646
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
Service Management YorkshireService Management
Yorkshire

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire Service Management Demand Trend

Service Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

West Yorkshire Service Management Salary Trend

Service Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 25 July 2008.

West Yorkshire Service Management Salary Histogram

Service Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
LeedsUp+1865£42,640+30.35 %
BradfordDown-184£46,000+21.05 %
Service Management YorkshireService Management
Yorkshire

Service Management
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

185 (80.19 %)ITIL
228 (26.42 %)ITSM
324 (22.64 %)Finance
324 (22.64 %)Project Management
423 (21.70 %)ITIL Certification
423 (21.70 %)PRINCE2
423 (21.70 %)Windows
515 (14.15 %)Active Directory
614 (13.21 %)SLA
614 (13.21 %)Telecoms
614 (13.21 %)Change Management
614 (13.21 %)Problem Management
713 (12.26 %)Service Delivery
713 (12.26 %)CISSP
812 (11.32 %)Information Security
911 (10.38 %)NHS
1010 (9.434 %)LAN
1010 (9.434 %)WAN
1010 (9.434 %)Banking
1010 (9.434 %)ISO27001
119 (8.491 %)Configuration Management
119 (8.491 %)Internet
119 (8.491 %)Microsoft
128 (7.547 %)PRINCE2 Certification
128 (7.547 %)HP
128 (7.547 %)BusinessObjects
128 (7.547 %)SAS
128 (7.547 %)SQL
128 (7.547 %)Business Objects
128 (7.547 %)CISM

Service Management
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

West Yorkshire IT Job Market, Application DevelopmentApplication Development
14 (3.774 %)ASP
22 (1.887 %).NET
31 (0.943 %)J2EE
31 (0.943 %)ASP.NET
31 (0.943 %)WebSphere
31 (0.943 %).NET Framework
West Yorkshire IT Job Market, Application PlatformsApplication Platforms
18 (7.547 %)SAS
26 (5.660 %)IIS
33 (2.830 %)MS Exchange
41 (0.943 %)WorkSite
West Yorkshire IT Job Market, ApplicationsApplications
17 (6.604 %)MS Office
24 (3.774 %)MS Excel
31 (0.943 %)MS Visio
31 (0.943 %)MS Project
West Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
110 (9.434 %)LAN
110 (9.434 %)WAN
29 (8.491 %)Internet
37 (6.604 %)Network Security
45 (4.717 %)TCP/IP
54 (3.774 %)SMS
62 (1.887 %)POP3
62 (1.887 %)SMTP
62 (1.887 %)DNS
62 (1.887 %)ADSL
62 (1.887 %)Firewall
71 (0.943 %)Wireless
71 (0.943 %)Intrusion Detection
71 (0.943 %)SAN
71 (0.943 %)VPN
West Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
18 (7.547 %)BusinessObjects
26 (5.660 %)SQL Server
West Yorkshire IT Job Market, Development ApplicationsDevelopment Applications
13 (2.830 %)Visual Studio
21 (0.943 %)VSS/SourceSafe
West Yorkshire IT Job Market, GeneralGeneral
124 (22.64 %)Finance
214 (13.21 %)Telecoms
310 (9.434 %)Banking
47 (6.604 %)Pensions
56 (5.660 %)Auditing
65 (4.717 %)Health
73 (2.830 %)Retail
82 (1.887 %)Legal
91 (0.943 %)Manufacturing
91 (0.943 %)Construction
91 (0.943 %)Insurance
West Yorkshire IT Job Market, Job TitlesJob Titles
129 (27.36 %)Analyst
211 (10.38 %)Service Manager
310 (9.434 %)Support Manager
49 (8.491 %)Project Manager
58 (7.547 %)Service Analyst
58 (7.547 %)Report Analyst
58 (7.547 %)MI Analyst
67 (6.604 %)Quality Manager
67 (6.604 %)Applications Support
76 (5.660 %)Consultant
76 (5.660 %)Service Desk Analyst
85 (4.717 %)IT Auditor
85 (4.717 %)Auditor
94 (3.774 %)Service Support Manager
94 (3.774 %)ITIL Manager
94 (3.774 %)Delivery Manager
94 (3.774 %)Services Delivery Manager
94 (3.774 %)ITIL Service Manager
103 (2.830 %)Systems Manager
103 (2.830 %)Support Analyst
West Yorkshire IT Job Market, MiscellaneousMiscellaneous
111 (10.38 %)NHS
25 (4.717 %)CMDB
33 (2.830 %)Smartcard
42 (1.887 %)Management Information System
42 (1.887 %)Clustering
42 (1.887 %)N-Tier
West Yorkshire IT Job Market, Operating SystemsOperating Systems
123 (21.70 %)Windows
25 (4.717 %)Windows 2000
25 (4.717 %)UNIX
33 (2.830 %)Windows XP
West Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
185 (80.19 %)ITIL
228 (26.42 %)ITSM
324 (22.64 %)Project Management
423 (21.70 %)PRINCE2
514 (13.21 %)Change Management
514 (13.21 %)Problem Management
613 (12.26 %)Service Delivery
712 (11.32 %)Information Security
89 (8.491 %)Configuration Management
97 (6.604 %)CMMI
97 (6.604 %)Quality Management
97 (6.604 %)Incident Management
106 (5.660 %)QMS
115 (4.717 %)Risk Management
123 (2.830 %)Workflow
123 (2.830 %)Identity Management
123 (2.830 %)Programme Management
123 (2.830 %)Security Management
123 (2.830 %)Workflow Management
132 (1.887 %)Strategic Management
West Yorkshire IT Job Market, Programming LanguagesProgramming Languages
18 (7.547 %)SQL
23 (2.830 %)VB
23 (2.830 %)VB6
32 (1.887 %)Java
41 (0.943 %)C#
West Yorkshire IT Job Market, QualificationsQualifications
123 (21.70 %)ITIL Certification
213 (12.26 %)CISSP
38 (7.547 %)CISM
38 (7.547 %)PRINCE2 Certification
47 (6.604 %)Degree
55 (4.717 %)CISA
55 (4.717 %)Microsoft Certification
64 (3.774 %)MCDST
64 (3.774 %)MCSA
73 (2.830 %)HND
73 (2.830 %)ISEB
81 (0.943 %)MBA
81 (0.943 %)MCSE
81 (0.943 %)Cisco Certification
81 (0.943 %)CCIE
81 (0.943 %)CCNP
81 (0.943 %)CCDP
West Yorkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
114 (13.21 %)SLA
210 (9.434 %)ISO27001
37 (6.604 %)ISO9001
44 (3.774 %)TickIT
52 (1.887 %)ISO/IEC 20000
61 (0.943 %)QA
West Yorkshire IT Job Market, System SoftwareSystem Software
115 (14.15 %)Active Directory
West Yorkshire IT Job Market, Systems ManagementSystems Management
16 (5.660 %)OpenView
23 (2.830 %)OVSD
23 (2.830 %)NNM
31 (0.943 %)Nessus
31 (0.943 %)Systems Management Server (SMS)
West Yorkshire IT Job Market, VendorsVendors
19 (8.491 %)Microsoft
28 (7.547 %)HP
28 (7.547 %)Business Objects
32 (1.887 %)Dell
32 (1.887 %)Citrix
41 (0.943 %)Apple
41 (0.943 %)McAfee Security
41 (0.943 %)Redback
41 (0.943 %)Tripwire
41 (0.943 %)EMC
41 (0.943 %)Adobe
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