The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 103 75 64
Rank change year-on-year
-28 -11
Permanent jobs citing Service Management 110 164 121
As % of all permanent IT jobs located in West Yorkshire 2.30% 3.35% 3.44%
As % of the Processes & Methodologies category 2.61% 3.92% 4.07%
Number of salaries quoted 74 136 74
Average salary £37,500 £42,500 £35,000
Average salary % change year-on-year
-11.76% +21.42%
90% offered a salary of more than £22,650 £22,950 £27,550
10% offered a salary of more than £56,500 £50,000 £46,100
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4217 4187 2975
As % of all permanent IT jobs located in West Yorkshire 88.35% 85.59% 84.64%
Number of salaries quoted 3353 3328 2258
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 30 July 2015.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -35 75 £40,000 - 9
Bradford -39 14 £36,150 -23.89%
Halifax +2 7 £25,000 - 1
Batley - 4 £40,000 - 1
Wakefield - 4 £20,500 - 1
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 July 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 208 (73.24%) ITIL
2 84 (29.58%) Finance
3 77 (27.11%) Windows
4 73 (25.70%) Microsoft
5 59 (20.77%) MS Excel
6 58 (20.42%) Service Delivery
7 56 (19.72%) Active Directory
8 54 (19.01%) Project Management
9 51 (17.96%) SLA
10 47 (16.55%) ITSM
11 45 (15.85%) MS Office
12 42 (14.79%) SQL Server
13 41 (14.44%) Windows 7
14 38 (13.38%) Change Management
14 38 (13.38%) Problem Management
15 36 (12.68%) Degree
16 33 (11.62%) Incident Management
17 32 (11.27%) VMware
18 30 (10.56%) Disaster Recovery
18 30 (10.56%) Analytical Skills
19 29 (10.21%) SQL
20 27 (9.51%) Microsoft Certification
20 27 (9.51%) Business Continuity
20 27 (9.51%) Agile Software Development
20 27 (9.51%) Coaching
21 23 (8.10%) PRINCE2
22 21 (7.39%) ITIL Certification
22 21 (7.39%) NHS
22 21 (7.39%) Continuous Improvement
23 20 (7.04%) Capacity Management

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 July 2015, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (5.28%) IIS
2 14 (4.93%) MS Exchange
3 6 (2.11%) Blackberry Enterprise Server
3 6 (2.11%) Exchange Server 2010
4 5 (1.76%) SharePoint
5 4 (1.41%) WebLogic
5 4 (1.41%) Tuxedo
6 3 (1.06%) Apache
6 3 (1.06%) BizTalk Server
6 3 (1.06%) Exchange Server 2003
6 3 (1.06%) Lync
7 1 (0.35%) CMS
Applications
1 59 (20.77%) MS Excel
2 45 (15.85%) MS Office
3 9 (3.17%) MS Project
3 9 (3.17%) MS Visio
4 8 (2.82%) Spreadsheet
5 2 (0.70%) MS PowerPoint
Business Applications
1 8 (2.82%) Dynamics CRM
2 4 (1.41%) Oracle BPM
2 4 (1.41%) Oracle EBS
3 3 (1.06%) Dynamics NAV
3 3 (1.06%) Oracle Procure-to-Pay
4 2 (0.70%) Oracle Applications
4 2 (0.70%) Remedy ITSM
5 1 (0.35%) Summit
5 1 (0.35%) Oracle Financials
5 1 (0.35%) Dynamics AX
Cloud Services
1 2 (0.70%) SaaS
1 2 (0.70%) Office 365
1 2 (0.70%) Mimecast
2 1 (0.35%) Amazon AWS
Communications & Networking
1 20 (7.04%) DNS
2 18 (6.34%) SAN
3 13 (4.58%) Internet
4 12 (4.23%) Firewall
4 12 (4.23%) Intranet
5 11 (3.87%) DHCP
6 10 (3.52%) LAN
6 10 (3.52%) WAN
6 10 (3.52%) TCP/IP
7 5 (1.76%) VPN
7 5 (1.76%) FTP
8 4 (1.41%) VoIP
8 4 (1.41%) 3G
8 4 (1.41%) 2G
8 4 (1.41%) 4G
8 4 (1.41%) Radio Access Network
9 3 (1.06%) IPsec
10 2 (0.70%) SNMP
10 2 (0.70%) LDAP
11 1 (0.35%) ADSL
Database & Business Intelligence
1 42 (14.79%) SQL Server
2 13 (4.58%) Oracle Reports
3 12 (4.23%) SQL Server 2008
4 10 (3.52%) Oracle Database
5 9 (3.17%) SQL Server Integration Services
6 8 (2.82%) SQL Server Reporting Services
6 8 (2.82%) Data Warehouse
7 7 (2.46%) MySQL
8 5 (1.76%) SQL Server 2005
9 4 (1.41%) Oracle Database 11g
9 4 (1.41%) RDBMS
9 4 (1.41%) SQLPlus
9 4 (1.41%) Essbase
9 4 (1.41%) Relational Database
9 4 (1.41%) Oracle Database 12c
10 3 (1.06%) DTS
10 3 (1.06%) Oracle BI EE
10 3 (1.06%) Hadoop
11 2 (0.70%) Oracle ODI
11 2 (0.70%) SQL Server Analysis Services
Development Applications
1 7 (2.46%) Oracle Forms
2 4 (1.41%) Visual Studio
3 3 (1.06%) Team Foundation Server
4 1 (0.35%) Ant
4 1 (0.35%) Maven
General
1 84 (29.58%) Finance
2 20 (7.04%) Telecoms
3 18 (6.34%) Retail
4 15 (5.28%) Legal
5 13 (4.58%) Pharmaceutical
6 10 (3.52%) Law
7 6 (2.11%) Marketing
8 4 (1.41%) Local Government
9 3 (1.06%) Billing
9 3 (1.06%) Back Office
10 2 (0.70%) Manufacturing
11 1 (0.35%) Financial Institution
11 1 (0.35%) German Language
11 1 (0.35%) Polish Language
Job Titles
1 75 (26.41%) Service Manager
2 52 (18.31%) Analyst
3 38 (13.38%) Delivery Manager
4 35 (12.32%) Services Delivery Manager
5 24 (8.45%) Service Analyst
6 23 (8.10%) Service Desk Analyst
7 17 (5.99%) Technical Analyst
7 17 (5.99%) IT Services Manager
8 14 (4.93%) Support Analyst
8 14 (4.93%) Technical Support
9 11 (3.87%) Consultant
9 11 (3.87%) Project Manager
10 10 (3.52%) Security Consultant
10 10 (3.52%) Change Manager
10 10 (3.52%) Technical Support Analyst
10 10 (3.52%) Relationships Manager
11 9 (3.17%) IT Services Delivery Manager
11 9 (3.17%) 2nd Line Support
11 9 (3.17%) Support Engineer
12 8 (2.82%) Developer
Libraries, Frameworks & Software Standards
1 18 (6.34%) Web Services
2 12 (4.23%) .NET
3 8 (2.82%) XML
4 7 (2.46%) Middleware
5 5 (1.76%) CSS
5 5 (1.76%) HTML
6 4 (1.41%) WinForms
6 4 (1.41%) .NET Framework
6 4 (1.41%) jQuery
6 4 (1.41%) Oracle GoldenGate
7 3 (1.06%) REST
7 3 (1.06%) Ajax
7 3 (1.06%) LINQ
7 3 (1.06%) LAMP
7 3 (1.06%) COM+
7 3 (1.06%) SOAP
8 2 (0.70%) Application Packaging
9 1 (0.35%) WCF
9 1 (0.35%) Spring
9 1 (0.35%) EDI
Miscellaneous
1 30 (10.56%) Analytical Skills
2 21 (7.39%) NHS
3 19 (6.69%) Management Information System
4 17 (5.99%) Data Centre
5 11 (3.87%) Replication
6 7 (2.46%) Statistics
7 6 (2.11%) GIS
7 6 (2.11%) Blackberry
8 4 (1.41%) Client/Server
9 3 (1.06%) N-Tier
9 3 (1.06%) Performance Metrics
9 3 (1.06%) Enterprise Software
9 3 (1.06%) User Experience
10 2 (0.70%) E-Learning
10 2 (0.70%) Mobile App
10 2 (0.70%) Video Conferencing
10 2 (0.70%) Computer Science
10 2 (0.70%) CMDB
11 1 (0.35%) Blog
11 1 (0.35%) Mathematics
Operating Systems
1 77 (27.11%) Windows
2 41 (14.44%) Windows 7
3 18 (6.34%) UNIX
4 17 (5.99%) Linux
5 16 (5.63%) Windows Server 2008
6 15 (5.28%) Windows XP
7 14 (4.93%) Windows Server 2003
8 12 (4.23%) Windows Server 2012
9 6 (2.11%) CentOS
10 4 (1.41%) Ubuntu
11 3 (1.06%) Red Hat Enterprise Linux
11 3 (1.06%) Windows 8
12 2 (0.70%) Apple iOS
12 2 (0.70%) Mac OS
12 2 (0.70%) Windows 2000 Server
12 2 (0.70%) Android
Processes & Methodologies
1 208 (73.24%) ITIL
2 58 (20.42%) Service Delivery
3 54 (19.01%) Project Management
4 47 (16.55%) ITSM
5 38 (13.38%) Change Management
5 38 (13.38%) Problem Management
6 33 (11.62%) Incident Management
7 30 (10.56%) Disaster Recovery
8 27 (9.51%) Business Continuity
8 27 (9.51%) Agile Software Development
8 27 (9.51%) Coaching
9 23 (8.10%) PRINCE2
10 21 (7.39%) Continuous Improvement
11 20 (7.04%) Capacity Management
11 20 (7.04%) Stakeholder Management
12 19 (6.69%) Mentoring
13 18 (6.34%) Line Management
14 17 (5.99%) Performance Tuning
15 15 (5.28%) Configuration Management
15 15 (5.28%) Performance Management
Programming Languages
1 29 (10.21%) SQL
2 9 (3.17%) T-SQL
2 9 (3.17%) C
2 9 (3.17%) C#
3 8 (2.82%) PowerShell
4 7 (2.46%) Python
5 6 (2.11%) Bash Shell
6 5 (1.76%) PL/SQL
6 5 (1.76%) JavaScript
7 4 (1.41%) Perl
7 4 (1.41%) Korn
7 4 (1.41%) sed
7 4 (1.41%) AWK
8 3 (1.06%) VB6
8 3 (1.06%) PHP
8 3 (1.06%) VB
8 3 (1.06%) C++
8 3 (1.06%) Java
9 2 (0.70%) Shell Script
Qualifications
1 36 (12.68%) Degree
2 27 (9.51%) Microsoft Certification
3 21 (7.39%) ITIL Certification
4 20 (7.04%) MCDST
5 13 (4.58%) CISSP
6 10 (3.52%) MCP
6 10 (3.52%) MOS
6 10 (3.52%) ITIL Foundation Certificate
7 7 (2.46%) PRINCE2 Practitioner
7 7 (2.46%) HND
8 6 (2.11%) HNC
9 4 (1.41%) OCP
9 4 (1.41%) Oracle Certification
9 4 (1.41%) MCTS
9 4 (1.41%) Security Cleared
10 3 (1.06%) ISEB
10 3 (1.06%) CISA
10 3 (1.06%) CISM
10 3 (1.06%) Cisco Certification
10 3 (1.06%) MCSE
Quality Assurance & Compliance
1 51 (17.96%) SLA
2 16 (5.63%) ISO/IEC 27001
3 14 (4.93%) PCI DSS
4 4 (1.41%) COBIT
5 2 (0.70%) QA
6 1 (0.35%) Sarbanes-Oxley
6 1 (0.35%) Solvency II
System Software
1 56 (19.72%) Active Directory
2 20 (7.04%) VMware Infrastructure
3 12 (4.23%) VMware ESX
4 10 (3.52%) XenApp
5 8 (2.82%) vSphere
6 6 (2.11%) Hyper-V
7 4 (1.41%) XenDesktop
7 4 (1.41%) Oracle RAC
7 4 (1.41%) VMware Server
8 2 (0.70%) NFS
9 1 (0.35%) KVM
Systems Management
1 15 (5.28%) SCCM
2 9 (3.17%) SCOM
3 6 (2.11%) Norton AntiVirus
4 4 (1.41%) Oracle RMAN
5 3 (1.06%) Graphite
6 2 (0.70%) ArcSight ESM
6 2 (0.70%) OpenView
6 2 (0.70%) SCDPM
6 2 (0.70%) Data Guard
7 1 (0.35%) Opscode Chef
7 1 (0.35%) WSUS
7 1 (0.35%) ServiceCenter
7 1 (0.35%) Salt
7 1 (0.35%) Nagios
Vendors
1 73 (25.70%) Microsoft
2 32 (11.27%) VMware
3 19 (6.69%) Oracle
4 18 (6.34%) HP
5 17 (5.99%) Citrix
6 16 (5.63%) Cisco
7 13 (4.58%) Splunk
8 12 (4.23%) ArcSight
9 11 (3.87%) Remedy
10 7 (2.46%) CheckPoint
11 6 (2.11%) Symantec
11 6 (2.11%) Avaya
11 6 (2.11%) ATG
12 5 (1.76%) EMC
13 4 (1.41%) Ericsson
13 4 (1.41%) Hyperion
13 4 (1.41%) Siebel
13 4 (1.41%) Amdocs
14 3 (1.06%) Red Hat
14 3 (1.06%) BMC
Batley, West Yorkshire
RecruitmentRevolution.com Limited
Salary: £40,000 per annum + Life Assurance, Private Healthcare, Pension
Posted: 3 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £44000.00 per annum
Posted: 7 hours ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 8 hours ago
Leeds, West Yorkshire
Sky Bet
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £55,000 per annum
Posted: 2 days ago
West Yorkshire
Bright Executive Recruitment
Salary: £40000 - £50000 per annum + Car
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified £Competitive + Bonus + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 6 days ago
Leeds, West Yorkshire
ASDA
Salary: £0 - £35,000 per year
Posted: 16 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 16 days ago
Leeds
Hays IT - Uk Posting account
Salary: £27000.00 - £35000.00 per annum + Negotiable
Posted: 17 days ago
Edinbrugh/Halifax/London
Tectre Limited
Salary: £35,000 - £45,000 per year
Posted: 20 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 23 days ago