The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 69 60 82
Rank change year-on-year
-9 +22
Permanent jobs citing Service Management 173 141 113
As % of all permanent IT jobs located in West Yorkshire 3.47% 3.87% 3.03%
As % of the Processes & Methodologies category 4.20% 4.63% 3.79%
Number of salaries quoted 142 92 92
Average salary £37,500 £36,581 £32,500
Average salary % change year-on-year
+2.51% +12.55%
90% offered a salary of more than £22,500 £24,400 £25,000
10% offered a salary of more than £50,000 £47,250 £55,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4118 3044 2978
As % of all permanent IT jobs located in West Yorkshire 82.51% 83.60% 79.88%
Number of salaries quoted 3215 2360 2492
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 22 August 2014.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -5 126 £35,000 - 15
Bradford -7 28 £47,500 +16.20% 3
Pontefract - 4 £28,000 -
Halifax -12 1 - -
Wakefield - 1 - - 2
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 August 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 206 (70.07%) ITIL
2 101 (34.35%) Service Delivery
3 92 (31.29%) ITSM
4 68 (23.13%) Change Management
5 51 (17.35%) Microsoft
6 47 (15.99%) Finance
7 45 (15.31%) Windows
8 42 (14.29%) SQL Server
8 42 (14.29%) Project Management
9 38 (12.93%) SQL
10 37 (12.59%) ITIL Certification
11 35 (11.90%) SLA
12 34 (11.56%) Supplier Management
13 33 (11.22%) Release Management
14 31 (10.54%) UNIX
14 31 (10.54%) SAN
15 28 (9.52%) ITIL V3
16 27 (9.18%) PRINCE2
16 27 (9.18%) Oracle
17 26 (8.84%) Configuration Management
18 25 (8.50%) E-Commerce
18 25 (8.50%) Stakeholder Management
18 25 (8.50%) Incident Management
19 22 (7.48%) DNS
19 22 (7.48%) Agile Software Development
20 21 (7.14%) Business Continuity
20 21 (7.14%) MS Excel
20 21 (7.14%) Linux
20 21 (7.14%) Performance Monitoring
21 20 (6.80%) Performance Tuning

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 August 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (4.42%) MS Exchange
2 11 (3.74%) BizTalk Server
3 9 (3.06%) Blackberry Enterprise Server
4 6 (2.04%) Lync
4 6 (2.04%) SharePoint
5 4 (1.36%) Exchange Server 2010
6 3 (1.02%) IIS
6 3 (1.02%) Exchange Server 2013
7 2 (0.68%) CICS
8 1 (0.34%) Apache
8 1 (0.34%) WebSphere
8 1 (0.34%) Exchange Server 2003
8 1 (0.34%) OpenStack
8 1 (0.34%) Oracle SOA Suite
Applications
1 21 (7.14%) MS Excel
2 16 (5.44%) MS Office
3 3 (1.02%) MS Visio
3 3 (1.02%) MS PowerPoint
Business Applications
1 7 (2.38%) Oracle EBS
1 7 (2.38%) Oracle BPM
2 3 (1.02%) Remedy ITSM
3 1 (0.34%) SAP Oil and Gas
Cloud Services
1 3 (1.02%) Google Apps
2 1 (0.34%) SaaS
2 1 (0.34%) Amazon EC2
2 1 (0.34%) Amazon AWS
Communications & Networking
1 31 (10.54%) SAN
2 22 (7.48%) DNS
3 20 (6.80%) Firewall
4 19 (6.46%) TCP/IP
5 8 (2.72%) WAN
6 7 (2.38%) LAN
7 6 (2.04%) Internet
8 5 (1.70%) VoIP
8 5 (1.70%) Cisco IOS
9 4 (1.36%) Asterisk PBX
9 4 (1.36%) Junos
9 4 (1.36%) FTP
10 3 (1.02%) POP3
10 3 (1.02%) WLAN
10 3 (1.02%) SMS
10 3 (1.02%) S/MIME
10 3 (1.02%) Unified Communications
11 2 (0.68%) HTTP
12 1 (0.34%) VPN
12 1 (0.34%) SSL
Database & Business Intelligence
1 42 (14.29%) SQL Server
2 8 (2.72%) SQL Server Reporting Services
3 7 (2.38%) Oracle Database
3 7 (2.38%) Oracle Database 11g
4 5 (1.70%) SQL Server 2008
5 4 (1.36%) MySQL
6 3 (1.02%) DB2
7 2 (0.68%) SQL Server Integration Services
8 1 (0.34%) Oracle Reports
8 1 (0.34%) SQL Server 2005
8 1 (0.34%) Oracle ODI
8 1 (0.34%) Oracle BI EE
8 1 (0.34%) Hadoop
Development Applications
1 9 (3.06%) Visual Studio
General
1 47 (15.99%) Finance
2 6 (2.04%) Marketing
3 5 (1.70%) French Language
4 4 (1.36%) Telecoms
4 4 (1.36%) Retail
5 3 (1.02%) Manufacturing
6 2 (0.68%) Advertising
6 2 (0.68%) Law
7 1 (0.34%) Pharmaceutical
7 1 (0.34%) Electronics
Job Titles
1 76 (25.85%) Analyst
2 67 (22.79%) Service Manager
3 27 (9.18%) Services Delivery Manager
3 27 (9.18%) Delivery Manager
4 26 (8.84%) Service Analyst
5 25 (8.50%) Architect
6 24 (8.16%) Project Manager
7 16 (5.44%) Support Analyst
8 15 (5.10%) Change Analyst
9 14 (4.76%) Change Manager
10 13 (4.42%) Incident Manager
11 11 (3.74%) Administrator
12 10 (3.40%) Agile Project Manager
12 10 (3.40%) Designer
12 10 (3.40%) Applications Support
12 10 (3.40%) Technical Analyst
12 10 (3.40%) Consultant
13 9 (3.06%) Service Desk Analyst
13 9 (3.06%) Applications Support Analyst
14 8 (2.72%) Team Leader
Libraries, Frameworks & Software Standards
1 15 (5.10%) .NET
2 14 (4.76%) HTML
3 12 (4.08%) CSS
4 10 (3.40%) ASP.NET
5 9 (3.06%) XML
6 7 (2.38%) jQuery
7 5 (1.70%) HTML5
8 3 (1.02%) Web Services
8 3 (1.02%) WCF
9 2 (0.68%) Apache Flex
9 2 (0.68%) Itk
9 2 (0.68%) REST
9 2 (0.68%) JSON
9 2 (0.68%) Middleware
9 2 (0.68%) SOAP
10 1 (0.34%) ODBC
10 1 (0.34%) .NET Framework
10 1 (0.34%) LAMP
10 1 (0.34%) Razor View Engine
10 1 (0.34%) Software Packaging
Miscellaneous
1 8 (2.72%) HP StorageWorks
1 8 (2.72%) Statistics
1 8 (2.72%) Blackberry
2 7 (2.38%) Replication
2 7 (2.38%) Management Information System
3 5 (1.70%) Social Media
3 5 (1.70%) Blog
4 3 (1.02%) Client/Server
4 3 (1.02%) CMDB
5 2 (0.68%) Enterprise Software
5 2 (0.68%) Clustering
5 2 (0.68%) NHS
6 1 (0.34%) N-Tier
6 1 (0.34%) DTV
6 1 (0.34%) Taxonomies
6 1 (0.34%) PDA
6 1 (0.34%) IVR
6 1 (0.34%) Data Integration
6 1 (0.34%) Computer Science
Operating Systems
1 45 (15.31%) Windows
2 31 (10.54%) UNIX
3 21 (7.14%) Linux
4 16 (5.44%) Windows 7
5 14 (4.76%) HPUX
5 14 (4.76%) Red Hat Enterprise Linux
6 9 (3.06%) Windows Server 2003
6 9 (3.06%) Windows Server 2008
7 5 (1.70%) Windows XP
7 5 (1.70%) Android
8 3 (1.02%) Windows Server 2012
9 2 (0.68%) AIX
10 1 (0.34%) Fedora
10 1 (0.34%) Apple iOS
10 1 (0.34%) CentOS
Processes & Methodologies
1 206 (70.07%) ITIL
2 101 (34.35%) Service Delivery
3 92 (31.29%) ITSM
4 68 (23.13%) Change Management
5 42 (14.29%) Project Management
6 34 (11.56%) Supplier Management
7 33 (11.22%) Release Management
8 28 (9.52%) ITIL V3
9 27 (9.18%) PRINCE2
10 26 (8.84%) Configuration Management
11 25 (8.50%) E-Commerce
11 25 (8.50%) Stakeholder Management
11 25 (8.50%) Incident Management
12 22 (7.48%) Agile Software Development
13 21 (7.14%) Business Continuity
13 21 (7.14%) Performance Monitoring
14 20 (6.80%) Performance Tuning
15 19 (6.46%) Disaster Recovery
16 18 (6.12%) DSDM
17 17 (5.78%) Problem Management
Programming Languages
1 38 (12.93%) SQL
2 20 (6.80%) Shell Script
3 11 (3.74%) C#
4 8 (2.72%) T-SQL
5 7 (2.38%) JavaScript
5 7 (2.38%) PL/SQL
6 5 (1.70%) Java
7 3 (1.02%) C
8 2 (0.68%) JCL
8 2 (0.68%) C++
8 2 (0.68%) COBOL
9 1 (0.34%) Python
9 1 (0.34%) VB.NET
9 1 (0.34%) XAML
9 1 (0.34%) PowerShell
9 1 (0.34%) Bash Shell
Qualifications
1 37 (12.59%) ITIL Certification
2 17 (5.78%) Degree
3 16 (5.44%) ITIL Foundation Certificate
4 7 (2.38%) Microsoft Certification
5 3 (1.02%) MCP
5 3 (1.02%) Cisco Certification
5 3 (1.02%) PRINCE2 Practitioner
6 2 (0.68%) ISEB Practitioner
6 2 (0.68%) ISEB
6 2 (0.68%) CCNA
6 2 (0.68%) MCSA
7 1 (0.34%) MCSE
7 1 (0.34%) CCNP
7 1 (0.34%) CCA
7 1 (0.34%) Citrix Certification
7 1 (0.34%) MCDST
7 1 (0.34%) MCTS
7 1 (0.34%) VCAP
Quality Assurance & Compliance
1 35 (11.90%) SLA
2 13 (4.42%) QA
3 8 (2.72%) COBIT
4 6 (2.04%) ISO/IEC 27001
5 4 (1.36%) ISO 9001
6 2 (0.68%) HL7
7 1 (0.34%) ISO 14001
7 1 (0.34%) PCI DSS
System Software
1 20 (6.80%) Active Directory
2 10 (3.40%) VMware Infrastructure
3 7 (2.38%) Oracle RMAN
3 7 (2.38%) Oracle RAC
4 6 (2.04%) VMware ESX
5 5 (1.70%) XenApp
6 4 (1.36%) VMware Server
6 4 (1.36%) VMware Workstation
7 1 (0.34%) vSphere
Systems Management
1 7 (2.38%) Data Guard
2 5 (1.70%) SCCM
3 4 (1.36%) Norton AntiVirus
4 3 (1.02%) Symantec Enterprise Vault
4 3 (1.02%) SCOM
Vendors
1 51 (17.35%) Microsoft
2 27 (9.18%) Oracle
3 20 (6.80%) HP
4 16 (5.44%) VMware
5 15 (5.10%) Red Hat
6 13 (4.42%) 3PAR
7 11 (3.74%) Cisco
8 10 (3.40%) ServiceNow
9 9 (3.06%) Citrix
10 8 (2.72%) Symantec
11 5 (1.70%) IBM
12 4 (1.36%) FrontRange
12 4 (1.36%) CheckPoint
13 3 (1.02%) Remedy
13 3 (1.02%) Apple
13 3 (1.02%) BMC
13 3 (1.02%) Google
13 3 (1.02%) Postini
14 2 (0.68%) Huawei
14 2 (0.68%) Micro Focus
Leeds, West Yorkshire
set2recruit
Salary: £19000 - £25000 Per Annum £19k - £25k + Bonus and
Posted: 5 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £22000 - £28000 per annum + benefits
Posted: 7 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £35,000 per annum
Posted: 9 hours ago
Bradford, Yorkshire
Yorkshire Building Society
Posted: Yesterday
Leeds
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: 2 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £60,000 per year
Posted: 2 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 2 days ago
Bradford, Yorkshire
Yorkshire Building Society
Posted: 2 days ago
West Yorkshire
Nigel Wright Consultancy
Salary: £50, 000
Posted: 4 days ago
Wakefield, Yorkshire
West Yorkshire Police
Posted: 4 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Full Benefits
Posted: 4 days ago
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 7 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 7 days ago
West Yorkshire
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 9 days ago
Bradford
Real Staffing
Salary: £40000 - £50000 per annum + Car, Pension
Posted: 25 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 25 days ago