The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 74 56 91
Rank change year-on-year
-18 +35
Permanent jobs citing Service Management 162 162 105
As % of all permanent IT jobs located in West Yorkshire 3.16% 4.35% 2.74%
As % of the Processes & Methodologies category 3.79% 5.07% 3.35%
Number of salaries quoted 132 106 82
Average salary £32,500 £40,000 £32,750
Average salary % change year-on-year
-18.75% +22.13%
90% offered a salary of more than £22,500 £28,000 £23,550
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4274 3195 3134
As % of all permanent IT jobs located in West Yorkshire 83.41% 85.75% 81.70%
Number of salaries quoted 3287 2549 2615
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 23 September 2014.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -21 119 £32,250 -8.71% 12
Bradford -20 22 £47,500 +13.77%
Pontefract - 4 £28,000 -
Wakefield - 3 £21,000 -
Halifax -1 1 - -
Wetherby - 1 £30,500 - 1
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 September 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 213 (72.45%) ITIL
2 92 (31.29%) Service Delivery
3 88 (29.93%) ITSM
4 56 (19.05%) Microsoft
5 55 (18.71%) Finance
5 55 (18.71%) Change Management
6 47 (15.99%) Windows
7 41 (13.95%) SQL Server
7 41 (13.95%) Supplier Management
8 39 (13.27%) Project Management
9 38 (12.93%) SLA
9 38 (12.93%) ITIL Certification
10 34 (11.56%) UNIX
11 32 (10.88%) SAN
12 31 (10.54%) SQL
12 31 (10.54%) Agile Software Development
13 30 (10.20%) ITIL V3
14 29 (9.86%) Release Management
14 29 (9.86%) E-Commerce
15 26 (8.84%) Configuration Management
15 26 (8.84%) DNS
16 25 (8.50%) MS Excel
16 25 (8.50%) PRINCE2
16 25 (8.50%) Oracle
16 25 (8.50%) Active Directory
17 24 (8.16%) Stakeholder Management
18 22 (7.48%) Business Continuity
18 22 (7.48%) Disaster Recovery
18 22 (7.48%) Firewall
18 22 (7.48%) Performance Tuning

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 23 September 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (4.76%) MS Exchange
2 12 (4.08%) Blackberry Enterprise Server
3 10 (3.40%) SharePoint
4 8 (2.72%) BizTalk Server
5 6 (2.04%) Lync
6 5 (1.70%) Exchange Server 2010
7 3 (1.02%) MS Project Server
7 3 (1.02%) Exchange Server 2013
7 3 (1.02%) SAS
7 3 (1.02%) IIS
8 1 (0.34%) Apache
8 1 (0.34%) CICS
8 1 (0.34%) Oracle Workflow
8 1 (0.34%) WebSphere
8 1 (0.34%) OpenStack
Applications
1 25 (8.50%) MS Excel
2 20 (6.80%) MS Office
3 6 (2.04%) MS PowerPoint
4 5 (1.70%) MS Visio
5 3 (1.02%) MS Project
Business Applications
1 8 (2.72%) Oracle EBS
2 7 (2.38%) Oracle BPM
3 2 (0.68%) Remedy ITSM
4 1 (0.34%) SAP Oil and Gas
4 1 (0.34%) Dynamics CRM
Cloud Services
1 3 (1.02%) Google Apps
2 1 (0.34%) Amazon EC2
2 1 (0.34%) Amazon AWS
2 1 (0.34%) SaaS
Communications & Networking
1 32 (10.88%) SAN
2 26 (8.84%) DNS
3 22 (7.48%) Firewall
4 21 (7.14%) TCP/IP
5 8 (2.72%) WAN
6 7 (2.38%) LAN
7 6 (2.04%) VoIP
8 5 (1.70%) FTP
8 5 (1.70%) Internet
8 5 (1.70%) Cisco IOS
9 4 (1.36%) Asterisk PBX
9 4 (1.36%) Junos
10 3 (1.02%) Unified Communications
10 3 (1.02%) S/MIME
10 3 (1.02%) POP3
10 3 (1.02%) DHCP
10 3 (1.02%) WLAN
10 3 (1.02%) SMS
11 2 (0.68%) HTTP
12 1 (0.34%) ISDN
Database & Business Intelligence
1 41 (13.95%) SQL Server
2 8 (2.72%) Oracle Database
3 7 (2.38%) Oracle Database 11g
4 5 (1.70%) SQL Server 2008
4 5 (1.70%) SQL Server Reporting Services
5 4 (1.36%) MySQL
6 2 (0.68%) DB2
6 2 (0.68%) Oracle Reports
7 1 (0.34%) Oracle Database 10g
7 1 (0.34%) Hadoop
7 1 (0.34%) Big Data
7 1 (0.34%) Oracle BI Publisher
Development Applications
1 6 (2.04%) Visual Studio
2 1 (0.34%) Oracle Forms
2 1 (0.34%) Oracle APEX
2 1 (0.34%) Team Foundation Server
General
1 55 (18.71%) Finance
2 7 (2.38%) Marketing
3 5 (1.70%) Retail
4 4 (1.36%) French Language
5 3 (1.02%) Telecoms
5 3 (1.02%) Manufacturing
6 2 (0.68%) Advertising
6 2 (0.68%) Law
6 2 (0.68%) Pharmaceutical
7 1 (0.34%) Electronics
Job Titles
1 83 (28.23%) Analyst
2 66 (22.45%) Service Manager
3 29 (9.86%) Service Analyst
4 28 (9.52%) Architect
5 24 (8.16%) Services Delivery Manager
5 24 (8.16%) Delivery Manager
6 19 (6.46%) Project Manager
7 15 (5.10%) Change Analyst
8 14 (4.76%) Support Analyst
9 13 (4.42%) Incident Manager
10 12 (4.08%) Technical Analyst
11 11 (3.74%) Service Desk Analyst
12 10 (3.40%) Team Leader
12 10 (3.40%) Administrator
12 10 (3.40%) Designer
13 9 (3.06%) Applications Support
13 9 (3.06%) Infrastructure Specialist
13 9 (3.06%) Change Manager
13 9 (3.06%) Applications Support Analyst
14 8 (2.72%) Linux Systems Administrator
Libraries, Frameworks & Software Standards
1 12 (4.08%) HTML
1 12 (4.08%) .NET
2 10 (3.40%) CSS
3 7 (2.38%) XML
4 6 (2.04%) ASP.NET
5 5 (1.70%) HTML5
6 4 (1.36%) jQuery
7 2 (0.68%) REST
7 2 (0.68%) Itk
7 2 (0.68%) JSON
7 2 (0.68%) Apache Flex
7 2 (0.68%) WCF
7 2 (0.68%) SOAP
8 1 (0.34%) Web Services
8 1 (0.34%) ODBC
8 1 (0.34%) Middleware
8 1 (0.34%) LAMP
8 1 (0.34%) .NET Framework
8 1 (0.34%) WPF
8 1 (0.34%) Software Packaging
Miscellaneous
1 17 (5.78%) Analytical Skills
2 11 (3.74%) Blackberry
3 9 (3.06%) Replication
4 8 (2.72%) Management Information System
4 8 (2.72%) Statistics
4 8 (2.72%) HP StorageWorks
5 5 (1.70%) Blog
5 5 (1.70%) Social Media
5 5 (1.70%) Client/Server
6 2 (0.68%) iPad
6 2 (0.68%) iPhone
6 2 (0.68%) NHS
6 2 (0.68%) CMDB
6 2 (0.68%) Enterprise Software
7 1 (0.34%) Mobile App
7 1 (0.34%) Taxonomies
7 1 (0.34%) N-Tier
7 1 (0.34%) DTV
7 1 (0.34%) Clustering
7 1 (0.34%) IVR
Operating Systems
1 47 (15.99%) Windows
2 34 (11.56%) UNIX
3 21 (7.14%) Linux
4 17 (5.78%) Windows 7
5 14 (4.76%) Red Hat Enterprise Linux
6 13 (4.42%) HPUX
7 10 (3.40%) Windows Server 2003
8 8 (2.72%) Windows XP
8 8 (2.72%) Windows Server 2008
9 5 (1.70%) Android
10 3 (1.02%) Windows Server 2012
11 1 (0.34%) Apple iOS
11 1 (0.34%) CentOS
11 1 (0.34%) Fedora
11 1 (0.34%) AIX
Processes & Methodologies
1 213 (72.45%) ITIL
2 92 (31.29%) Service Delivery
3 88 (29.93%) ITSM
4 55 (18.71%) Change Management
5 41 (13.95%) Supplier Management
6 39 (13.27%) Project Management
7 31 (10.54%) Agile Software Development
8 30 (10.20%) ITIL V3
9 29 (9.86%) E-Commerce
9 29 (9.86%) Release Management
10 26 (8.84%) Configuration Management
11 25 (8.50%) PRINCE2
12 24 (8.16%) Stakeholder Management
13 22 (7.48%) Business Continuity
13 22 (7.48%) Disaster Recovery
13 22 (7.48%) Performance Tuning
13 22 (7.48%) Performance Monitoring
14 21 (7.14%) Incident Management
15 17 (5.78%) Continuous Improvement
16 16 (5.44%) DSDM
Programming Languages
1 31 (10.54%) SQL
2 21 (7.14%) Shell Script
3 8 (2.72%) PL/SQL
4 7 (2.38%) C#
5 4 (1.36%) JavaScript
5 4 (1.36%) T-SQL
6 3 (1.02%) Java
7 1 (0.34%) C++
7 1 (0.34%) COBOL
7 1 (0.34%) VB.NET
7 1 (0.34%) Python
7 1 (0.34%) JCL
7 1 (0.34%) Bash Shell
Qualifications
1 38 (12.93%) ITIL Certification
2 17 (5.78%) ITIL Foundation Certificate
3 14 (4.76%) Degree
4 6 (2.04%) Microsoft Certification
5 5 (1.70%) MCP
6 4 (1.36%) Cisco Certification
7 3 (1.02%) CCA
7 3 (1.02%) Citrix Certification
7 3 (1.02%) MCSA
7 3 (1.02%) CCNA
7 3 (1.02%) PRINCE2 Practitioner
7 3 (1.02%) MCDST
7 3 (1.02%) MCTS
8 2 (0.68%) ISEB Practitioner
8 2 (0.68%) ISEB
9 1 (0.34%) CCNP
9 1 (0.34%) VCAP
Quality Assurance & Compliance
1 38 (12.93%) SLA
2 13 (4.42%) QA
3 5 (1.70%) COBIT
4 4 (1.36%) ISO 9001
4 4 (1.36%) ISO/IEC 27001
5 2 (0.68%) HL7
6 1 (0.34%) PCI DSS
6 1 (0.34%) ISO 14001
System Software
1 25 (8.50%) Active Directory
2 13 (4.42%) VMware Infrastructure
3 8 (2.72%) XenApp
3 8 (2.72%) VMware ESX
4 7 (2.38%) Oracle RMAN
4 7 (2.38%) Oracle RAC
5 4 (1.36%) VMware Server
5 4 (1.36%) VMware Workstation
6 1 (0.34%) vSphere
6 1 (0.34%) Hyper-V
Systems Management
1 7 (2.38%) SCCM
1 7 (2.38%) Data Guard
2 5 (1.70%) SCOM
2 5 (1.70%) Norton AntiVirus
3 3 (1.02%) Symantec Enterprise Vault
4 2 (0.68%) NetBackup
Vendors
1 56 (19.05%) Microsoft
2 25 (8.50%) Oracle
3 21 (7.14%) HP
4 17 (5.78%) VMware
5 14 (4.76%) Red Hat
6 13 (4.42%) 3PAR
7 12 (4.08%) Cisco
8 11 (3.74%) Symantec
9 10 (3.40%) Citrix
10 8 (2.72%) ServiceNow
11 5 (1.70%) Apple
11 5 (1.70%) CheckPoint
12 4 (1.36%) IBM
13 3 (1.02%) CA
13 3 (1.02%) Postini
13 3 (1.02%) Google
14 2 (0.68%) FrontRange
14 2 (0.68%) Huawei
14 2 (0.68%) SolarWinds
14 2 (0.68%) Remedy
Leeds
Recruitment Genius
Salary: £30000 - £60000 per annum
Posted: 14 hours ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: Yesterday
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £65,000 per year
Posted: Yesterday
Leeds, West Yorkshire
Rullion IT Plus
Posted: 2 days ago
Leeds, Yorkshire
University of Leeds
Posted: 3 days ago
Leeds, Yorkshire
PwC Careers in the UK
Posted: 4 days ago
Leeds
DP Connect
Salary: £50 per annum
Posted: 5 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80K per annum depending on level of experience
Posted: 8 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80,000 per annum depending on level of experience
Posted: 8 days ago
Wetherby
Hays IT - Uk Posting account
Salary: £28000.00 - £33000 per annum + negotiable
Posted: 21 days ago
Rawdon, Leeds, LS19 6BA
EMIS
Salary: up to £45k depending on level of experience
Posted: 26 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 27 days ago