The first table below looks at the demand for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 64 106 98
Rank change year-on-year
+42 -8
Permanent jobs citing Service Management 129 65 57
As % of all permanent IT jobs located in West Yorkshire 3.548% 2.040% 1.902%
As % of the Processes & Methodologies category 4.528% 2.634% 2.669%
Number of salaries quoted 77 30 37
Average salary £37,500 £45,000 £35,000
Average salary % change year-on-year
-16.66% +28.57%
90% offered a salary of more than £29,000 £29,800 £28,400
10% offered a salary of more than £56,750 £70,000 £57,200
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2849 2468 2136
As % of all permanent IT jobs located in West Yorkshire 78.36% 77.44% 71.27%
Number of salaries quoted 2212 2027 1787
Average salary £37,500 £36,500 £35,000
Average salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Yorkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

West Yorkshire Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 24 May 2013.

West Yorkshire Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leeds +38 100 £36,000 -20.00%
Bradford +19 17 £36,500 +1.38%
Wakefield - 5 £45,500 -
Huddersfield 0 2 £47,750 -
Halifax - 2 £47,750 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 123 (55.41%) ITIL
2 89 (40.09%) Finance
3 85 (38.29%) SQL
4 83 (37.39%) Service Delivery
5 76 (34.23%) SQL Server
6 59 (26.58%) SQL Server 2005
7 52 (23.42%) Degree
8 50 (22.52%) SQL Server 2008
9 47 (21.17%) .NET
10 41 (18.47%) Microsoft
11 38 (17.12%) Computer Science
12 37 (16.67%) QA
13 35 (15.77%) Project Management
14 32 (14.41%) C#
15 31 (13.96%) ITIL Certification
16 30 (13.51%) Web Services
17 29 (13.06%) ASP.NET
18 28 (12.61%) Windows
19 26 (11.71%) SLA
20 25 (11.26%) Software Engineering
20 25 (11.26%) T-SQL
20 25 (11.26%) MS Excel
21 24 (10.81%) Release Management
22 23 (10.36%) Problem Management
22 23 (10.36%) Visual Studio
23 22 (9.910%) VB.NET
23 22 (9.910%) OO
23 22 (9.910%) Agile Software Development
23 22 (9.910%) MVC
23 22 (9.910%) XAML

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 47 (21.17%) .NET
2 30 (13.51%) Web Services
3 29 (13.06%) ASP.NET
4 22 (9.910%) WCF
4 22 (9.910%) Razor View Engine
5 7 (3.153%) jQuery
6 6 (2.703%) SOAP
6 6 (2.703%) WinForms
6 6 (2.703%) JSON
6 6 (2.703%) Ajax
7 4 (1.802%) ASP
7 4 (1.802%) HTML
8 3 (1.351%) CSS
9 1 (0.450%) .NET Framework
9 1 (0.450%) XML
9 1 (0.450%) XSL
9 1 (0.450%) STL
Application Platforms
1 20 (9.009%) IIS
2 6 (2.703%) Apache
3 3 (1.351%) SharePoint
4 2 (0.901%) Oracle SOA Suite
4 2 (0.901%) Moodle
4 2 (0.901%) MS Exchange
4 2 (0.901%) WebLogic
4 2 (0.901%) BizTalk Server
4 2 (0.901%) CMS
4 2 (0.901%) Oracle Application Server
4 2 (0.901%) SharePoint Server
5 1 (0.450%) ESB
5 1 (0.450%) Oracle Workflow
5 1 (0.450%) Tomcat
Applications
1 25 (11.26%) MS Excel
2 8 (3.604%) MS Office
Business Applications
1 10 (4.505%) Cognos Business Intelligence
2 9 (4.054%) SAP CS
3 8 (3.604%) Oracle BPM
4 6 (2.703%) Oracle EBS
5 2 (0.901%) SAP ERP
5 2 (0.901%) SAP R/3
5 2 (0.901%) Agresso
6 1 (0.450%) SAP CRM
Communications & Networking
1 11 (4.955%) WAN
2 10 (4.505%) LAN
2 10 (4.505%) Firewall
3 7 (3.153%) DNS
4 6 (2.703%) MPLS
4 6 (2.703%) SAN
5 5 (2.252%) TCP/IP
6 2 (0.901%) VoIP
6 2 (0.901%) SMTP
6 2 (0.901%) FTP
6 2 (0.901%) Intranet
7 1 (0.450%) HTTPS
7 1 (0.450%) SSL
7 1 (0.450%) SNMP
7 1 (0.450%) VPN
Database & Business Intelligence
1 76 (34.23%) SQL Server
2 59 (26.58%) SQL Server 2005
3 50 (22.52%) SQL Server 2008
4 13 (5.856%) SQL Server Integration Services
5 12 (5.405%) SQL Server Analysis Services
5 12 (5.405%) RDBMS
6 10 (4.505%) SQL Server 2012
6 10 (4.505%) Data Warehouse
6 10 (4.505%) OLAP
6 10 (4.505%) Microsoft Analysis Services
7 8 (3.604%) Oracle 11g
7 8 (3.604%) Oracle 10g
8 7 (3.153%) SQL Server Reporting Services
9 5 (2.252%) SQL Server 2000
10 3 (1.351%) Oracle Reports
11 2 (0.901%) DTS
12 1 (0.450%) Crystal Reports
12 1 (0.450%) MySQL
12 1 (0.450%) Oracle 8/8i
12 1 (0.450%) MS Access
Development Applications
1 23 (10.36%) Visual Studio
2 4 (1.802%) JIRA
3 2 (0.901%) Oracle Forms
4 1 (0.450%) Talend Open Studio
General
1 89 (40.09%) Finance
2 9 (4.054%) Billing
3 6 (2.703%) Law
3 6 (2.703%) Legal
4 5 (2.252%) Retail
4 5 (2.252%) Telecoms
5 3 (1.351%) Marketing
6 2 (0.901%) Aerospace
7 1 (0.450%) Financial Institution
Job Titles
1 35 (15.77%) Analyst
2 34 (15.32%) Release Manager
3 33 (14.86%) Developer
4 26 (11.71%) Service Manager
5 21 (9.459%) Team Leader
6 18 (8.108%) Architect
7 16 (7.207%) Deployment Manager
7 16 (7.207%) Applications Developer
8 15 (6.757%) Support Analyst
9 14 (6.306%) Services Delivery Manager
9 14 (6.306%) Delivery Manager
9 14 (6.306%) Project Manager
10 13 (5.856%) Solutions Architect
10 13 (5.856%) Service Analyst
11 10 (4.505%) Applications Support
11 10 (4.505%) DBA
11 10 (4.505%) Consultant
11 10 (4.505%) Applications Support Analyst
12 9 (4.054%) Service Desk Manager
12 9 (4.054%) SAP CS Consultant
Miscellaneous
1 38 (17.12%) Computer Science
2 14 (6.306%) Management Information System
3 7 (3.153%) Replication
4 4 (1.802%) HP StorageWorks
4 4 (1.802%) CMDB
4 4 (1.802%) Clustering
4 4 (1.802%) Statistics
5 3 (1.351%) IaaS
6 2 (0.901%) Cloud Computing
7 1 (0.450%) PKI
7 1 (0.450%) Informatics
7 1 (0.450%) Mathematics
7 1 (0.450%) Data Protection Act
7 1 (0.450%) NHS
7 1 (0.450%) SaaS
7 1 (0.450%) PaaS
Operating Systems
1 28 (12.61%) Windows
2 17 (7.658%) UNIX
3 7 (3.153%) Linux
3 7 (3.153%) Windows Server 2008
4 6 (2.703%) Windows Server 2003
5 5 (2.252%) Windows 7
6 4 (1.802%) Red Hat Enterprise Linux
6 4 (1.802%) HPUX
7 2 (0.901%) Windows 2000 Server
8 1 (0.450%) Windows XP
Processes & Methodologies
1 123 (55.41%) ITIL
2 83 (37.39%) Service Delivery
3 35 (15.77%) Project Management
4 25 (11.26%) Software Engineering
5 24 (10.81%) Release Management
6 23 (10.36%) Problem Management
7 22 (9.910%) OO
7 22 (9.910%) Agile Software Development
7 22 (9.910%) MVC
8 18 (8.108%) E-Commerce
9 17 (7.658%) ITSM
10 15 (6.757%) SOA
10 15 (6.757%) Workflow
10 15 (6.757%) Time Management
11 14 (6.306%) Stakeholder Management
11 14 (6.306%) Information Security
11 14 (6.306%) Technical Architecture
12 13 (5.856%) Continuous Improvement
13 12 (5.405%) Change Management
14 11 (4.955%) ETL
Programming Languages
1 85 (38.29%) SQL
2 32 (14.41%) C#
3 25 (11.26%) T-SQL
4 22 (9.910%) VB.NET
4 22 (9.910%) XAML
5 15 (6.757%) Java
6 9 (4.054%) Shell Script
6 9 (4.054%) JavaScript
6 9 (4.054%) ABAP
7 8 (3.604%) PL/SQL
8 6 (2.703%) PowerShell
9 4 (1.802%) PHP
Qualifications
1 52 (23.42%) Degree
2 31 (13.96%) ITIL Certification
3 11 (4.955%) Security Cleared
4 9 (4.054%) SC Cleared
5 6 (2.703%) CISSP
5 6 (2.703%) CISM
6 5 (2.252%) PRINCE2 Certification
7 4 (1.802%) Microsoft Certification
8 3 (1.351%) MCDST
8 3 (1.351%) MOS
9 2 (0.901%) GCED
9 2 (0.901%) DV Cleared
9 2 (0.901%) MCP
9 2 (0.901%) SSCP
9 2 (0.901%) CEH
9 2 (0.901%) GCIA
9 2 (0.901%) GCIH
9 2 (0.901%) GCFA
10 1 (0.450%) MCTS
10 1 (0.450%) MCITP
Quality Assurance & Compliance
1 37 (16.67%) QA
2 26 (11.71%) SLA
3 5 (2.252%) COBIT
4 2 (0.901%) ISO/IEC 27001
System Software
1 12 (5.405%) Active Directory
2 6 (2.703%) Oracle RAC
2 6 (2.703%) Oracle RMAN
3 3 (1.351%) VMware Infrastructure
4 2 (0.901%) Hyper-V
4 2 (0.901%) vSphere
4 2 (0.901%) Citrix Presentation Server
4 2 (0.901%) VMware ESX
5 1 (0.450%) Terminal Services
5 1 (0.450%) VMware ESXi
5 1 (0.450%) XenApp
5 1 (0.450%) XenServer
5 1 (0.450%) XenDesktop
Systems Management
1 6 (2.703%) Data Guard
2 2 (0.901%) OpenView
3 1 (0.450%) SCCM
3 1 (0.450%) SCOM
Vendors
1 41 (18.47%) Microsoft
2 20 (9.009%) Oracle
3 13 (5.856%) Cisco
3 13 (5.856%) SAP
4 12 (5.405%) VMware
5 10 (4.505%) Cognos
5 10 (4.505%) HP
6 8 (3.604%) Juniper
7 6 (2.703%) Avaya
7 6 (2.703%) Nortel
8 4 (1.802%) 3PAR
8 4 (1.802%) Remedy
8 4 (1.802%) Red Hat
8 4 (1.802%) Fujitsu
9 3 (1.351%) Citrix
9 3 (1.351%) CheckPoint
10 2 (0.901%) ArcSight
10 2 (0.901%) EPiServer
10 2 (0.901%) Sybase
10 2 (0.901%) EMC
West Yorkshire
Accountable for all aspects of Change Management and Configuration Management DESIRED SKILLS & EXPERIENCE. - Experience with a Service Management organisation - ITIL Service Management - Foundation - Good communication skills (verbal and...
Assured Recruitment Solutions
Salary: £80 - 120 per day
Posted: 20 May 2013
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Leeds, West Yorkshire
You will manage issues from receipt through to resolution and ensure that the ITIL processes are being followed by the support team - continually providing the team with support...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013
Leeds, West Yorkshire
A varied role, your main responsibilities will include: *Support and Maintenance of complex software applications *Problem resolution *Work with the development teams to improve systems and services *Provide...
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + oncall, good benefits
Posted: 22 May 2013
Leeds, Yorkshire
SQL... Application Support Analyst - Key Skills -Experience supporting either SQL databases or Java Applications is essential -Working with best practice frameworks such as ITIL, COBIT or CMMI -Experience...
Hudson
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 14 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 21 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have an exciting new opportunity for a Software Developer. This position of Service-Now Developer is a role within...
Head Resourcing
Salary: £30000 - £40000 per annum + benefits package
Posted: 23 May 2013
Huddersfield, Yorkshire
The key skills needed include: Virtualisation Technologies, VmWare, Hyper-V etc Storage Solutions, Netapp (desirable), EMC etc Storage Protocols iscsi, NFS CIFS Windows Server 2008, 2012 AD, DNS,...
Computer Futures
Salary: £35000 - £36000 per annum
Posted: 21 May 2013
Leeds, West Yorkshire
Experience of large volume, high usage workflow / CRM systems... * Workflow automation... * Crystal reports experience desirable... * Operating at an Administrator/Expert user level in all supported systems, specifically CRM...
Vertical IT
Salary: £35000 - £38000 per annum + excellent benefits
Posted: 22 May 2013
Huddersfield, West Yorkshire
SKILLS: VMWARE, STORAGE, WINDOWS, EXCHANGE, ACTIVE DIRECTORY, DNS, ISS, FIREWALL / SECURITY, LAN, WAN, WLAN, SERVERS, BACKUP, TELEPHONY LOCATION: HUDDERSFIELD, WEST YORKSHIRE COMMUTABLE FROM: HUDDERSFIELD, WAKEFIELD, HALIFAX, BRADFORD, BARNSLEY...
Vertical IT
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 22 May 2013
Leeds, West Yorkshire
Knowledge of systems integration standards including ESB, SOA, XML, SOAP, HTTP and network topology... - Experience of web technologies, enterprise software platforms and database driven applications such as Java...
William Hill
Salary: Competitive
Posted: 23 May 2013
Leeds, West Yorkshire
Using Visual studio you will deliver ASP.NET web applications written in C#/VB.Net and SQL Server, and to maintain and upgrade existing solutions... Proven ability to...
The Bridge Ltd
Salary: £excellent + 20% bonus
Posted: 22 May 2013
Leeds, West Yorkshire
Using Visual studio you will deliver ASP.NET web applications written in C#/VB.Net and SQL Server, and to maintain and upgrade existing solutions... Proven ability to...
The Bridge Ltd
Salary: £excellent + 20% bonus
Posted: 22 May 2013
Leeds, West Yorkshire
Key Technical Skills ASP.NET web applications with C# MVC (desirable) HTML, CSS, Javascript/jQuery. Web Services / WCF. Your core responsibilities will include: Undertaking software development, translating requirements...
ReThink Recruitment
Salary: £45000.00 per annum + 20% Bonus, pension etc
Posted: 22 May 2013