The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 71 98 72
Rank change year-on-year
+27 -26
Permanent jobs citing Service Management 164 120 122
As % of all permanent IT jobs located in West Yorkshire 3.48% 2.80% 3.04%
As % of the Processes & Methodologies category 4.02% 3.39% 3.77%
Number of salaries quoted 125 69 88
Average salary £40,000 £45,000 £35,000
Average salary % change year-on-year
-11.11% +28.57%
90% offered a salary of more than £21,700 £25,250 £27,500
10% offered a salary of more than £60,000 £65,000 £50,000
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4078 3538 3235
As % of all permanent IT jobs located in West Yorkshire 86.56% 82.64% 80.71%
Number of salaries quoted 3253 2764 2707
Average salary £41,500 £40,000 £37,500
Average salary % change year-on-year
+3.75% +6.66%
90% offered a salary of more than £30,000 £28,250 £26,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 24 December 2014.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +6 111 £33,500 -25.55% 6
Bradford +10 27 £41,250 +8.55% 4
Halifax +7 12 £65,000 -
Huddersfield 0 1 £30,000 -
Wakefield -11 1 £33,000 -
Pudsey - 1 - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 December 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 228 (70.15%) ITIL
2 89 (27.38%) Microsoft
2 89 (27.38%) Service Delivery
2 89 (27.38%) Finance
3 77 (23.69%) ITSM
4 72 (22.15%) Windows
5 60 (18.46%) UNIX
6 53 (16.31%) SQL Server
7 49 (15.08%) SLA
8 45 (13.85%) MS Excel
9 39 (12.00%) ITIL Certification
9 39 (12.00%) Project Management
10 37 (11.38%) Linux
10 37 (11.38%) Active Directory
11 34 (10.46%) Firewall
12 33 (10.15%) Supplier Management
12 33 (10.15%) Problem Management
13 31 (9.54%) Continuous Improvement
14 30 (9.23%) DNS
14 30 (9.23%) Agile Software Development
15 29 (8.92%) MS Office
16 28 (8.62%) SQL
17 27 (8.31%) E-Commerce
18 26 (8.00%) .NET
18 26 (8.00%) Change Management
18 26 (8.00%) Business Continuity
19 25 (7.69%) Cisco
19 25 (7.69%) Analytical Skills
20 24 (7.38%) HTML
20 24 (7.38%) SharePoint

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (7.38%) SharePoint
2 15 (4.62%) BizTalk Server
3 14 (4.31%) Blackberry Enterprise Server
3 14 (4.31%) MS Exchange
4 6 (1.85%) Exchange Server 2010
5 5 (1.54%) MS Project Server
5 5 (1.54%) Lync
5 5 (1.54%) SAS
6 4 (1.23%) IIS
6 4 (1.23%) Exchange Server 2013
7 3 (0.92%) Apache
8 1 (0.31%) Exchange Server 2007
8 1 (0.31%) IBM Notes
8 1 (0.31%) Oracle Workflow
8 1 (0.31%) WebSphere
Applications
1 45 (13.85%) MS Excel
2 29 (8.92%) MS Office
3 9 (2.77%) MS PowerPoint
4 7 (2.15%) MS Visio
5 5 (1.54%) MS Project
Business Applications
1 5 (1.54%) Dynamics CRM
2 4 (1.23%) Dynamics AX
3 2 (0.62%) Remedy ITSM
3 2 (0.62%) Oracle EBS
4 1 (0.31%) SAP Oil and Gas
4 1 (0.31%) Oracle BPM
Cloud Services
1 4 (1.23%) Google Apps
2 3 (0.92%) Office 365
3 2 (0.62%) SaaS
Communications & Networking
1 34 (10.46%) Firewall
2 30 (9.23%) DNS
3 24 (7.38%) SAN
4 22 (6.77%) TCP/IP
5 10 (3.08%) SSL
5 10 (3.08%) Wireless
6 8 (2.46%) VoIP
6 8 (2.46%) Internet
7 6 (1.85%) Asterisk PBX
7 6 (1.85%) SMS
7 6 (1.85%) POP3
7 6 (1.85%) FTP
8 4 (1.23%) LAN
8 4 (1.23%) WAN
8 4 (1.23%) Cisco IOS
8 4 (1.23%) S/MIME
8 4 (1.23%) Junos
8 4 (1.23%) Unified Communications
9 2 (0.62%) HTTP
9 2 (0.62%) DHCP
Database & Business Intelligence
1 53 (16.31%) SQL Server
2 15 (4.62%) SQL Server Reporting Services
3 6 (1.85%) SQL Server 2008
4 4 (1.23%) MySQL
5 3 (0.92%) Big Data
6 2 (0.62%) Oracle Database
6 2 (0.62%) Essbase
6 2 (0.62%) MS Access
7 1 (0.31%) Oracle Database 10g
7 1 (0.31%) DB2
7 1 (0.31%) Oracle Reports
7 1 (0.31%) SQL Server Integration Services
7 1 (0.31%) Oracle Database 11g
7 1 (0.31%) Oracle BI Publisher
7 1 (0.31%) Hadoop
Development Applications
1 14 (4.31%) Visual Studio
2 7 (2.15%) ClearCase
2 7 (2.15%) ClearQuest
3 1 (0.31%) Oracle APEX
3 1 (0.31%) Team Foundation Server
3 1 (0.31%) Oracle Forms
General
1 89 (27.38%) Finance
2 14 (4.31%) Retail
3 12 (3.69%) French Language
4 11 (3.38%) Marketing
5 7 (2.15%) Advertising
5 7 (2.15%) Pharmaceutical
6 6 (1.85%) Manufacturing
6 6 (1.85%) Banking
7 4 (1.23%) Telecoms
7 4 (1.23%) Law
7 4 (1.23%) Back Office
8 2 (0.62%) Local Government
9 1 (0.31%) Electronics
9 1 (0.31%) Automotive
9 1 (0.31%) Legal
Job Titles
1 100 (30.77%) Analyst
2 64 (19.69%) Service Manager
3 39 (12.00%) Service Analyst
4 28 (8.62%) Support Analyst
5 23 (7.08%) Service Desk Analyst
5 23 (7.08%) Delivery Manager
6 22 (6.77%) Services Delivery Manager
6 22 (6.77%) Applications Support
6 22 (6.77%) Architect
7 20 (6.15%) Technical Analyst
8 17 (5.23%) Coordinator
9 16 (4.92%) Applications Support Analyst
10 15 (4.62%) Administrator
11 13 (4.00%) Project Manager
11 13 (4.00%) Team Leader
11 13 (4.00%) Linux Administrator
12 11 (3.38%) Systems Administrator
13 10 (3.08%) Configuration Manager
13 10 (3.08%) Senior Manager
14 9 (2.77%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 26 (8.00%) .NET
2 24 (7.38%) HTML
3 23 (7.08%) CSS
4 21 (6.46%) XML
5 16 (4.92%) ASP.NET
6 13 (4.00%) jQuery
7 7 (2.15%) J2EE
8 5 (1.54%) HTML5
9 2 (0.62%) REST
9 2 (0.62%) Itk
9 2 (0.62%) LAMP
9 2 (0.62%) .NET Framework
9 2 (0.62%) JSON
9 2 (0.62%) Apache Flex
9 2 (0.62%) WCF
9 2 (0.62%) SOAP
9 2 (0.62%) Web Services
10 1 (0.31%) WPF
10 1 (0.31%) ODBC
10 1 (0.31%) CGI
Miscellaneous
1 25 (7.69%) Analytical Skills
2 23 (7.08%) Management Information System
3 15 (4.62%) Replication
4 12 (3.69%) Blackberry
5 6 (1.85%) Social Media
6 5 (1.54%) HACMP
6 5 (1.54%) Blog
6 5 (1.54%) Clustering
7 4 (1.23%) Client/Server
7 4 (1.23%) NHS
8 2 (0.62%) VSAM
8 2 (0.62%) Statistics
8 2 (0.62%) iPhone
8 2 (0.62%) Mainframe
8 2 (0.62%) iPad
8 2 (0.62%) Enterprise Software
8 2 (0.62%) CMDB
9 1 (0.31%) User Experience
9 1 (0.31%) Data Structures
9 1 (0.31%) HP StorageWorks
Operating Systems
1 72 (22.15%) Windows
2 60 (18.46%) UNIX
3 37 (11.38%) Linux
4 22 (6.77%) Windows 7
5 17 (5.23%) AIX
6 13 (4.00%) Red Hat Enterprise Linux
7 11 (3.38%) Solaris
8 10 (3.08%) Windows Server 2003
9 8 (2.46%) Windows XP
9 8 (2.46%) HPUX
10 7 (2.15%) Windows Server 2008
11 5 (1.54%) CentOS
12 4 (1.23%) Android
13 2 (0.62%) zOS
14 1 (0.31%) Windows Server 2012
Processes & Methodologies
1 228 (70.15%) ITIL
2 89 (27.38%) Service Delivery
3 77 (23.69%) ITSM
4 39 (12.00%) Project Management
5 33 (10.15%) Supplier Management
5 33 (10.15%) Problem Management
6 31 (9.54%) Continuous Improvement
7 30 (9.23%) Agile Software Development
8 27 (8.31%) E-Commerce
9 26 (8.00%) Change Management
9 26 (8.00%) Business Continuity
10 24 (7.38%) Incident Management
11 23 (7.08%) Disaster Recovery
11 23 (7.08%) PRINCE2
12 21 (6.46%) Release Management
12 21 (6.46%) Performance Tuning
12 21 (6.46%) Performance Monitoring
13 18 (5.54%) Line Management
13 18 (5.54%) Stakeholder Management
14 17 (5.23%) Coaching
Programming Languages
1 28 (8.62%) SQL
2 24 (7.38%) Shell Script
3 18 (5.54%) C#
4 15 (4.62%) Perl
5 14 (4.31%) JavaScript
6 13 (4.00%) T-SQL
7 11 (3.38%) Java
8 4 (1.23%) C
9 3 (0.92%) C++
9 3 (0.92%) PL/SQL
10 2 (0.62%) COBOL
10 2 (0.62%) Python
10 2 (0.62%) FoxPro (VFP)
10 2 (0.62%) Assembly Language
10 2 (0.62%) REXX
11 1 (0.31%) Ruby
11 1 (0.31%) PowerShell
11 1 (0.31%) Bash Shell
11 1 (0.31%) PHP
11 1 (0.31%) VB.NET
Qualifications
1 39 (12.00%) ITIL Certification
2 14 (4.31%) Microsoft Certification
3 8 (2.46%) ITIL Foundation Certificate
4 7 (2.15%) MCDST
4 7 (2.15%) Degree
5 5 (1.54%) MOS
5 5 (1.54%) MCP
6 4 (1.23%) Cisco Certification
7 3 (0.92%) MCTS
7 3 (0.92%) ICAEW
7 3 (0.92%) MCSA
7 3 (0.92%) CCNA
7 3 (0.92%) CCA
7 3 (0.92%) Citrix Certification
7 3 (0.92%) CIPFA
7 3 (0.92%) CIMA
7 3 (0.92%) ACCA
8 1 (0.31%) CISM
8 1 (0.31%) PRINCE2 Certification
8 1 (0.31%) CISMP
Quality Assurance & Compliance
1 49 (15.08%) SLA
2 17 (5.23%) QA
3 11 (3.38%) ISO/IEC 27001
4 10 (3.08%) PCI DSS
5 3 (0.92%) COBIT
6 2 (0.62%) HL7
7 1 (0.31%) ISO 9001
7 1 (0.31%) Sarbanes-Oxley
System Software
1 37 (11.38%) Active Directory
2 18 (5.54%) VMware Infrastructure
3 14 (4.31%) VMware ESX
4 8 (2.46%) XenApp
5 7 (2.15%) Samba
6 5 (1.54%) GPFS
7 4 (1.23%) VMware Server
7 4 (1.23%) VMware Workstation
8 3 (0.92%) Hyper-V
9 2 (0.62%) ACF2
9 2 (0.62%) Tivoli Workload Scheduler
9 2 (0.62%) RACF
10 1 (0.31%) Oracle RMAN
10 1 (0.31%) Oracle RAC
10 1 (0.31%) vSphere
Systems Management
1 6 (1.85%) Norton AntiVirus
1 6 (1.85%) SCOM
2 5 (1.54%) SCCM
3 4 (1.23%) Tivoli
3 4 (1.23%) Symantec Enterprise Vault
3 4 (1.23%) Graphite
4 2 (0.62%) NetBackup
4 2 (0.62%) CA Endevor
5 1 (0.31%) Data Guard
Vendors
1 89 (27.38%) Microsoft
2 25 (7.69%) Cisco
3 23 (7.08%) VMware
4 22 (6.77%) HP
5 21 (6.46%) Oracle
6 18 (5.54%) CheckPoint
7 13 (4.00%) Red Hat
7 13 (4.00%) Citrix
7 13 (4.00%) ServiceNow
8 12 (3.69%) Symantec
9 8 (2.46%) 3PAR
10 5 (1.54%) Veritas
10 5 (1.54%) IBM
11 4 (1.23%) Postini
11 4 (1.23%) Google
12 3 (0.92%) Apple
12 3 (0.92%) Remedy
13 2 (0.62%) BT
13 2 (0.62%) BMC
13 2 (0.62%) CA
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum plus benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 3 days ago
Bradford
Morrisons
Posted: 4 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + bonus/progression
Posted: 9 days ago
Leeds
Recruitment Genius
Salary: £50000 - £60000 per annum
Posted: 10 days ago
Bradford
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Bonus + Package
Posted: 10 days ago