The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
Yorkshire / West Yorkshire
Rank 89 111 77
Rank change year-on-year
+22 -34
Permanent jobs citing Service Management 96 104 161
As % of all permanent IT jobs located in West Yorkshire 2.75% 2.44% 3.53%
As % of the Processes & Methodologies category 3.08% 2.75% 3.95%
Number of salaries quoted 83 87 126
Median salary £33,500 £36,500 £37,500
Median salary % change year-on-year
-8.21% -2.66%
90% offered a salary of more than £27,600 £21,600 £22,000
10% offered a salary of more than £62,000 £55,000 £58,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3115 3788 4077
As % of all permanent IT jobs located in West Yorkshire 89.33% 88.71% 89.43%
Number of salaries quoted 2706 3176 3288
Median salary £43,000 £42,500 £41,500
Median salary % change year-on-year
+1.17% +2.40%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 19 January 2017.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +22 73 £30,000 -17.80% 7
Bradford +16 15 £48,750 +14.70% 3
Wakefield -3 4 £34,750 +78.20% 1
Castleford - 1 - -
Pontefract - 1 £34,500 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Service Management.

1 139 (74.73%) ITIL
2 50 (26.88%) Windows
3 48 (25.81%) Service Delivery
4 46 (24.73%) Active Directory
5 43 (23.12%) ITSM
6 42 (22.58%) Microsoft
7 36 (19.35%) VMware
8 35 (18.82%) Change Management
9 34 (18.28%) DNS
10 33 (17.74%) MS Exchange
10 33 (17.74%) DHCP
11 32 (17.20%) SQL Server
11 32 (17.20%) Windows 7
11 32 (17.20%) Windows Server
12 28 (15.05%) ITIL V3
13 27 (14.52%) Data Centre
13 27 (14.52%) Finance
14 26 (13.98%) Configuration Management
14 26 (13.98%) Project Management
15 25 (13.44%) Degree
15 25 (13.44%) Service Design
16 24 (12.90%) Exchange Server 2010
16 24 (12.90%) Microsoft Certification
17 21 (11.29%) VMware Infrastructure
18 20 (10.75%) IT Governance
18 20 (10.75%) SAN
18 20 (10.75%) Disaster Recovery
18 20 (10.75%) Coaching
19 19 (10.22%) QA
19 19 (10.22%) Windows Server 2008

Service Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (17.74%) MS Exchange
2 24 (12.90%) Exchange Server 2010
3 13 (6.99%) IIS
4 5 (2.69%) SharePoint
5 3 (1.61%) Skype for Business
6 2 (1.08%) Exchange Server 2013
7 1 (0.54%) Apache
7 1 (0.54%) Drupal
7 1 (0.54%) Exchange Server 2003
7 1 (0.54%) Exchange Server 2007
Applications
1 12 (6.45%) MS Excel
2 11 (5.91%) MS Office
3 5 (2.69%) MS Visio
4 4 (2.15%) MS PowerPoint
Business Applications
1 3 (1.61%) Remedy ITSM
2 1 (0.54%) Dynamics CRM
2 1 (0.54%) Oracle Financials
Cloud Services
1 8 (4.30%) Office 365
2 3 (1.61%) Cloud Computing
3 1 (0.54%) Amazon AWS
3 1 (0.54%) Microsoft Azure
3 1 (0.54%) SaaS
Communications & Networking
1 34 (18.28%) DNS
2 33 (17.74%) DHCP
3 20 (10.75%) SAN
4 14 (7.53%) Firewall
5 13 (6.99%) LAN
5 13 (6.99%) TCP/IP
5 13 (6.99%) WAN
6 11 (5.91%) IP Telephony
7 7 (3.76%) Internet
8 6 (3.23%) Remote Desktop
9 5 (2.69%) SSL
9 5 (2.69%) Wireless
10 3 (1.61%) HTTP
10 3 (1.61%) Unified Communications
11 2 (1.08%) Network Security
11 2 (1.08%) Skype
11 2 (1.08%) Telepresence
12 1 (0.54%) Cisco ASA
12 1 (0.54%) VoIP
12 1 (0.54%) Wi-Fi
Database & Business Intelligence
1 32 (17.20%) SQL Server
2 17 (9.14%) SQL Server 2008
3 14 (7.53%) SQL Server 2005
4 5 (2.69%) Data Warehouse
5 4 (2.15%) SQL Server 2012
6 3 (1.61%) BusinessObjects
6 3 (1.61%) Crystal Reports
6 3 (1.61%) Relational Database
6 3 (1.61%) SQL Server 2014
General
1 27 (14.52%) Finance
2 17 (9.14%) Telecoms
3 9 (4.84%) Retail
4 7 (3.76%) Marketing
5 3 (1.61%) Back Office
5 3 (1.61%) Pharmaceutical
6 2 (1.08%) Banking
6 2 (1.08%) Games
6 2 (1.08%) Manufacturing
6 2 (1.08%) Retail Banking
7 1 (0.54%) Financial Institution
7 1 (0.54%) Local Government
Job Titles
1 54 (29.03%) Analyst
2 34 (18.28%) Architect
3 25 (13.44%) Service Analyst
4 20 (10.75%) Support Analyst
5 18 (9.68%) Service Improvement Analyst
6 16 (8.60%) Infrastructure Analyst
6 16 (8.60%) Solutions Architect
6 16 (8.60%) Technical Analyst
7 14 (7.53%) Service Architect
7 14 (7.53%) Service Manager
8 13 (6.99%) Senior Analyst
8 13 (6.99%) Service Desk Analyst
8 13 (6.99%) Team Leader
9 12 (6.45%) Technical Support
9 12 (6.45%) Technical Support Analyst
10 11 (5.91%) Infrastructure Support
10 11 (5.91%) Infrastructure Support Analyst
10 11 (5.91%) IT Manager
10 11 (5.91%) Technical Infrastructure Analyst
11 9 (4.84%) Infrastructure Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (3.23%) .NET
2 4 (2.15%) HTML
2 4 (2.15%) Oracle Fusion
3 3 (1.61%) ASP.NET
3 3 (1.61%) XML
4 2 (1.08%) LAMP
5 1 (0.54%) CSS
5 1 (0.54%) Web Services
Miscellaneous
1 27 (14.52%) Data Centre
2 7 (3.76%) Analytical Skills
2 7 (3.76%) Celerra
2 7 (3.76%) CLARiiON
2 7 (3.76%) iPad
2 7 (3.76%) iPhone
3 5 (2.69%) Computer Science
4 4 (2.15%) HP Storage
4 4 (2.15%) Management Information System
5 2 (1.08%) Mathematics
6 1 (0.54%) Clustering
6 1 (0.54%) Data Protection Act
6 1 (0.54%) Handset
6 1 (0.54%) Replication
6 1 (0.54%) Video Conferencing
Operating Systems
1 50 (26.88%) Windows
2 32 (17.20%) Windows 7
2 32 (17.20%) Windows Server
3 19 (10.22%) Windows Server 2008
4 18 (9.68%) Windows Server 2012
5 14 (7.53%) Linux
6 11 (5.91%) Windows Server 2003
7 7 (3.76%) HPUX
8 4 (2.15%) Windows 10
8 4 (2.15%) Windows 8
9 2 (1.08%) Red Hat Enterprise Linux
9 2 (1.08%) Windows Vista
9 2 (1.08%) Windows XP
10 1 (0.54%) Android
10 1 (0.54%) Apple iOS
10 1 (0.54%) Mac OS
10 1 (0.54%) Unix
10 1 (0.54%) Windows Phone
Processes & Methodologies
1 139 (74.73%) ITIL
2 48 (25.81%) Service Delivery
3 43 (23.12%) ITSM
4 35 (18.82%) Change Management
5 28 (15.05%) ITIL V3
6 26 (13.98%) Configuration Management
6 26 (13.98%) Project Management
7 25 (13.44%) Service Design
8 20 (10.75%) Coaching
8 20 (10.75%) Disaster Recovery
8 20 (10.75%) IT Governance
9 16 (8.60%) Continuous Improvement
10 15 (8.06%) Capacity Planning
10 15 (8.06%) DevOps
10 15 (8.06%) Stakeholder Management
10 15 (8.06%) TOGAF
11 14 (7.53%) BPR
11 14 (7.53%) Process Architecture
12 13 (6.99%) Agile Software Development
13 12 (6.45%) Asset Management
Programming Languages
1 18 (9.68%) PowerShell
2 11 (5.91%) SQL
3 8 (4.30%) C
4 6 (3.23%) C#
5 3 (1.61%) VB.NET
6 1 (0.54%) JavaScript
6 1 (0.54%) PHP
Qualifications
1 25 (13.44%) Degree
2 24 (12.90%) Microsoft Certification
3 16 (8.60%) MCSE
4 13 (6.99%) ITIL Certification
5 12 (6.45%) MCITP
6 7 (3.76%) CCNA
6 7 (3.76%) Cisco Certification
7 5 (2.69%) MCDST
7 5 (2.69%) MCSA
8 4 (2.15%) CCIE
8 4 (2.15%) PMP
9 3 (1.61%) ITIL Foundation Certificate
9 3 (1.61%) MCTS
9 3 (1.61%) VMware Certified Professional (VCP)
10 2 (1.08%) CCNP
11 1 (0.54%) CCSP
11 1 (0.54%) CEH
11 1 (0.54%) CISMP
11 1 (0.54%) CISSP
11 1 (0.54%) ISEB
Quality Assurance & Compliance
1 19 (10.22%) QA
2 13 (6.99%) SLA
3 8 (4.30%) ISO/IEC 27001
4 4 (2.15%) Sarbanes-Oxley
5 1 (0.54%) PCI DSS
System Software
1 46 (24.73%) Active Directory
2 21 (11.29%) VMware Infrastructure
3 15 (8.06%) XenApp
4 11 (5.91%) vSphere
4 11 (5.91%) XenDesktop
5 5 (2.69%) Virtual Machines
5 5 (2.69%) VMware ESXi
6 4 (2.15%) Hyper-V
6 4 (2.15%) XenServer
7 1 (0.54%) Terminal Server
Systems Management
1 2 (1.08%) SCCM
1 2 (1.08%) SCOM
2 1 (0.54%) Microsoft Clustering
Vendors
1 42 (22.58%) Microsoft
2 36 (19.35%) VMware
3 17 (9.14%) Cisco
4 16 (8.60%) Citrix
5 14 (7.53%) Oracle
6 12 (6.45%) HP
6 12 (6.45%) Veeam
7 9 (4.84%) Avaya
8 8 (4.30%) Dell
9 7 (3.76%) 3PAR
9 7 (3.76%) EMC
10 5 (2.69%) ServiceNow
11 4 (2.15%) Mitel
11 4 (2.15%) Red Hat
11 4 (2.15%) Remedy
12 3 (1.61%) BMC
12 3 (1.61%) LANDesk
12 3 (1.61%) SAP
13 2 (1.08%) Apple
14 1 (0.54%) Cognos
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £32,000 per annum Plus Benefits
Posted: 23 hours ago
Wakefield, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £32000 per annum
Posted: 13 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £45000 - £50000 per annum + Bonus + Pension + Health care
Posted: Yesterday
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Excellent Benefits + Bonus
Posted: 3 days ago
Leeds
Interquest - IQ Tech
Salary: £30000 - £38000 per annum
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
Bradford
Provident Financial Management Services
Salary: £40000 - £45000 per annum
Posted: 9 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Posted: 9 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Posted: 9 days ago