The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 106 80 110
Rank change year-on-year
-26 +30
Permanent jobs citing Service Management 109 160 97
As % of all permanent IT jobs located in West Yorkshire 2.48% 3.39% 2.27%
As % of the Processes & Methodologies category 2.81% 3.84% 2.67%
Number of salaries quoted 83 126 54
Average salary £35,000 £33,000 £45,000
Average salary % change year-on-year
+6.06% -26.66%
90% offered a salary of more than £21,000 £22,000 £25,050
10% offered a salary of more than £54,000 £53,500 £63,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3882 4162 3627
As % of all permanent IT jobs located in West Yorkshire 88.41% 88.12% 84.76%
Number of salaries quoted 3251 3369 2798
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £31,500 £30,000 £28,500
10% offered a salary of more than £60,000 £62,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Yorkshire region.

Service Management Salary Trend in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Management across the West Yorkshire region over the 3 months to 5 February 2016.

Service Management Salary Histogram in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -43 65 £35,000 +12.90% 5
Wakefield +28 21 £19,500 -16.12%
Bradford -19 14 £36,250 +3.57%
Wetherby - 3 £36,000 -
Halifax -2 1 - -
Sowerby Bridge - 1 £45,000 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 5 February 2016, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 127 (53.14%) ITIL
2 68 (28.45%) Windows
3 64 (26.78%) Microsoft
3 64 (26.78%) Active Directory
4 51 (21.34%) MS Excel
5 50 (20.92%) VMware
6 49 (20.50%) ITSM
7 47 (19.67%) Disaster Recovery
8 39 (16.32%) SQL Server
8 39 (16.32%) Finance
9 33 (13.81%) VMware Infrastructure
10 32 (13.39%) ITIL V3
10 32 (13.39%) Microsoft Certification
11 31 (12.97%) MS Office
11 31 (12.97%) Incident Management
12 29 (12.13%) Linux
13 28 (11.72%) Service Delivery
13 28 (11.72%) Non-Functional Testing
13 28 (11.72%) Integration Testing
13 28 (11.72%) Test Automation
13 28 (11.72%) Windows Server
14 27 (11.30%) Windows 7
14 27 (11.30%) Intranet
14 27 (11.30%) MCP
15 26 (10.88%) HP
15 26 (10.88%) Project Management
15 26 (10.88%) Agile Software Development
16 25 (10.46%) Remedy
16 25 (10.46%) Cisco
17 23 (9.62%) Internet

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 5 February 2016, IT jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (7.11%) MS Exchange
2 14 (5.86%) SharePoint
3 13 (5.44%) Exchange Server 2010
4 8 (3.35%) Apache
4 8 (3.35%) Exchange Server 2003
4 8 (3.35%) Lync
4 8 (3.35%) WordPress
5 5 (2.09%) Blackberry Enterprise Server
5 5 (2.09%) IIS
6 4 (1.67%) Exchange Server 2013
7 2 (0.84%) Confluence
Applications
1 51 (21.34%) MS Excel
2 31 (12.97%) MS Office
3 8 (3.35%) MS Visio
4 4 (1.67%) Spreadsheet
5 2 (0.84%) MS PowerPoint
Business Applications
1 10 (4.18%) Remedy ITSM
2 6 (2.51%) Dynamics AX
3 4 (1.67%) Dynamics CRM
3 4 (1.67%) Sage 50
Cloud Services
1 4 (1.67%) Amazon AWS
1 4 (1.67%) Microsoft Azure
2 3 (1.26%) Office 365
3 1 (0.42%) Azure Active Directory
3 1 (0.42%) PaaS
Communications & Networking
1 27 (11.30%) Intranet
2 23 (9.62%) Internet
3 21 (8.79%) Firewall
4 20 (8.37%) DNS
5 14 (5.86%) TCP/IP
6 10 (4.18%) SAN
7 6 (2.51%) DHCP
7 6 (2.51%) VPN
7 6 (2.51%) Wireless
8 5 (2.09%) BGP
8 5 (2.09%) Cisco ASA
8 5 (2.09%) Cisco ISE
8 5 (2.09%) Cisco Wireless
8 5 (2.09%) LAN
8 5 (2.09%) MPLS
8 5 (2.09%) Network Security
8 5 (2.09%) WAN
9 1 (0.42%) DSL
9 1 (0.42%) Extranet
9 1 (0.42%) VoIP
Database & Business Intelligence
1 39 (16.32%) SQL Server
2 9 (3.77%) SQL Server 2008
3 8 (3.35%) Oracle Database
3 8 (3.35%) Oracle Database 11g
3 8 (3.35%) Oracle Database 12c
3 8 (3.35%) SQL Server 2005
3 8 (3.35%) SQL Server 2012
4 5 (2.09%) MySQL
4 5 (2.09%) Oracle BI EE
5 2 (0.84%) BusinessObjects
6 1 (0.42%) Informix
Development Applications
1 2 (0.84%) JIRA
General
1 39 (16.32%) Finance
2 18 (7.53%) Marketing
3 13 (5.44%) Legal
4 11 (4.60%) Retail
4 11 (4.60%) Telecoms
5 10 (4.18%) Banking
6 3 (1.26%) Financial Institution
6 3 (1.26%) Pharmaceutical
6 3 (1.26%) Publishing
7 2 (0.84%) Automotive
7 2 (0.84%) Billing
7 2 (0.84%) Retail Banking
8 1 (0.42%) Games
Job Titles
1 70 (29.29%) Analyst
2 41 (17.15%) Service Analyst
3 31 (12.97%) Service Desk Analyst
4 28 (11.72%) Service Manager
4 28 (11.72%) Test Leader
5 17 (7.11%) Technical Analyst
6 15 (6.28%) IT Analyst
7 14 (5.86%) Support Analyst
8 13 (5.44%) IT Manager
9 10 (4.18%) Automation Test Lead
9 10 (4.18%) Senior Manager
10 9 (3.77%) Team Leader
11 8 (3.35%) DBA
11 8 (3.35%) Delivery Manager
11 8 (3.35%) Operations Engineer
11 8 (3.35%) Oracle DBA
11 8 (3.35%) Service Desk Support
11 8 (3.35%) Services Delivery Manager
12 7 (2.93%) IT Engineer
12 7 (2.93%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 14 (5.86%) Web Services
2 9 (3.77%) HTML
3 8 (3.35%) CGI
4 5 (2.09%) .NET
5 4 (1.67%) ATL
5 4 (1.67%) CSS
5 4 (1.67%) HTML5
Miscellaneous
1 16 (6.69%) Analytical Skills
2 13 (5.44%) Data Centre
3 10 (4.18%) Blackberry
3 10 (4.18%) Management Information System
3 10 (4.18%) Replication
4 8 (3.35%) Blog
4 8 (3.35%) Social Media
5 6 (2.51%) User Experience
6 5 (2.09%) CMDB
6 5 (2.09%) NHS
7 4 (1.67%) HP Storage
7 4 (1.67%) PMI
8 3 (1.26%) Mobile App
9 1 (0.42%) Data Integration
9 1 (0.42%) N-Tier
Operating Systems
1 68 (28.45%) Windows
2 29 (12.13%) Linux
3 28 (11.72%) Windows Server
4 27 (11.30%) Windows 7
5 15 (6.28%) Unix
6 9 (3.77%) Solaris
7 8 (3.35%) Red Hat Enterprise Linux
7 8 (3.35%) Windows Server 2008
8 7 (2.93%) HPUX
8 7 (2.93%) Windows Server 2012
9 5 (2.09%) Mac OS X
10 4 (1.67%) Windows XP
11 3 (1.26%) Windows Server 2003
12 2 (0.84%) Android
12 2 (0.84%) Apple iOS
12 2 (0.84%) Mac OS
12 2 (0.84%) Windows 10
13 1 (0.42%) AIX
13 1 (0.42%) VMS
Processes & Methodologies
1 127 (53.14%) ITIL
2 49 (20.50%) ITSM
3 47 (19.67%) Disaster Recovery
4 32 (13.39%) ITIL V3
5 31 (12.97%) Incident Management
6 28 (11.72%) Integration Testing
6 28 (11.72%) Non-Functional Testing
6 28 (11.72%) Service Delivery
6 28 (11.72%) Test Automation
7 26 (10.88%) Agile Software Development
7 26 (10.88%) Project Management
8 22 (9.21%) Problem Management
9 21 (8.79%) Change Management
10 18 (7.53%) Business Continuity
10 18 (7.53%) Continuous Improvement
11 16 (6.69%) PRINCE2
12 15 (6.28%) Functional Testing
13 14 (5.86%) Configuration Management
13 14 (5.86%) E-Commerce
14 13 (5.44%) DSDM
Programming Languages
1 22 (9.21%) SQL
2 15 (6.28%) Shell Script
3 13 (5.44%) Perl
4 8 (3.35%) PHP
5 7 (2.93%) C
5 7 (2.93%) PowerShell
5 7 (2.93%) Python
6 5 (2.09%) VB
7 1 (0.42%) Bash Shell
7 1 (0.42%) C#
Qualifications
1 32 (13.39%) Microsoft Certification
2 27 (11.30%) MCP
3 19 (7.95%) ITIL Certification
4 17 (7.11%) Degree
5 16 (6.69%) MCDST
6 8 (3.35%) MCSE
7 7 (2.93%) Security Cleared
8 6 (2.51%) CCNA
8 6 (2.51%) CCNP
8 6 (2.51%) Cisco Certification
8 6 (2.51%) MCITP
8 6 (2.51%) MOS
9 5 (2.09%) CCDA
9 5 (2.09%) CCIE
10 4 (1.67%) ISEB
10 4 (1.67%) PMI Certification
11 3 (1.26%) SC Cleared
12 2 (0.84%) CGEIT
12 2 (0.84%) ITIL Foundation Certificate
12 2 (0.84%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 20 (8.37%) SLA
2 10 (4.18%) ISO/IEC 27001
3 6 (2.51%) ISO 9001
3 6 (2.51%) QA
4 2 (0.84%) COBIT
System Software
1 64 (26.78%) Active Directory
2 33 (13.81%) VMware Infrastructure
3 15 (6.28%) VMware ESX
4 5 (2.09%) Hyper-V
4 5 (2.09%) Microsoft App-V
5 3 (1.26%) VMware ESXi
5 3 (1.26%) vSphere
6 1 (0.42%) Citrix Presentation Server
6 1 (0.42%) VMware Server
6 1 (0.42%) XenApp
Systems Management
1 15 (6.28%) SCCM
2 8 (3.35%) Nagios
2 8 (3.35%) Puppet
2 8 (3.35%) WSUS
3 7 (2.93%) Graphite
4 5 (2.09%) HP Operations Orchestration
4 5 (2.09%) HP UCMDB
4 5 (2.09%) Netcool
4 5 (2.09%) Tivoli
5 4 (1.67%) Systems Management Server (SMS)
6 2 (0.84%) Norton AntiVirus
6 2 (0.84%) Opsview
Vendors
1 64 (26.78%) Microsoft
2 50 (20.92%) VMware
3 26 (10.88%) HP
4 25 (10.46%) Cisco
4 25 (10.46%) Remedy
5 21 (8.79%) Oracle
6 19 (7.95%) Citrix
7 10 (4.18%) IBM
8 8 (3.35%) BMC
8 8 (3.35%) Red Hat
9 6 (2.51%) 3PAR
9 6 (2.51%) Veritas
10 5 (2.09%) Dynatrace
10 5 (2.09%) NetApp
10 5 (2.09%) NetIQ
10 5 (2.09%) Palo Alto
11 4 (1.67%) Northgate
11 4 (1.67%) Rackspace
11 4 (1.67%) Sage
11 4 (1.67%) Symantec
West Yorkshire
Spencer Rose
Salary: From £41,000 to £51,000 per annum dependent on experience
Posted: 2 days ago
West Yorkshire
The Bridge Ltd
Salary: £35,000 - £42,000 + good benefits
Posted: 2 days ago
Leeds
Hays Specialist Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 10 days ago
Leeds
Capita plc
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 13 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Posted: 27 days ago