The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 81 74 77
Rank change year-on-year
-7 +3
Permanent jobs requiring a Service Analyst 13 14 4
As % of all permanent IT jobs located in Wiltshire 1.31% 1.46% 0.44%
As % of the Job Titles category 1.39% 1.55% 0.47%
Number of salaries quoted 7 14 3
Average salary £22,500 £19,750 £21,500
Average salary % change year-on-year
+13.92% -8.13%
90% offered a salary of more than £20,500 £19,000 £20,300
10% offered a salary of more than £29,900 £26,000 £27,100
UK excluding London average salary £22,375 £22,000 £22,000
% change year-on-year
+1.70% -
Service Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
936 902 860
As % of all permanent IT jobs located in Wiltshire 94.07% 94.15% 95.34%
Number of salaries quoted 757 789 763
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £27,000 £25,000 £27,500
10% offered a salary of more than £50,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wiltshire

Service Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wiltshire region.

Service Analyst Salary Trend in Wiltshire

Service Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Analyst across the Wiltshire region over the 3 months to 29 May 2015.

Service Analyst Salary Histogram in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 6 £22,500 -
Chippenham -5 4 £20,250 +3.84%
Swindon +1 2 £30,250 +18.62%
Service Analyst
South West

Service Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 May 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 27 (77.14%) Windows
1 27 (77.14%) Active Directory
2 24 (68.57%) MS Office
2 24 (68.57%) ITIL
3 18 (51.43%) Microsoft
4 16 (45.71%) MS Exchange
5 13 (37.14%) Incident Management
5 13 (37.14%) Windows 8
6 12 (34.29%) Windows 7
7 10 (28.57%) MS Excel
8 7 (20.00%) Cisco
8 7 (20.00%) Analytical Skills
9 6 (17.14%) ITIL V3
9 6 (17.14%) MCP
9 6 (17.14%) Wireless
10 5 (14.29%) ITSM
10 5 (14.29%) Service Management
10 5 (14.29%) Degree
10 5 (14.29%) VMware
10 5 (14.29%) TCP/IP
10 5 (14.29%) Microsoft Certification
10 5 (14.29%) VMware Infrastructure
11 4 (11.43%) Windows Server 2012
11 4 (11.43%) Exchange Server 2010
11 4 (11.43%) VPN
11 4 (11.43%) MS PowerPoint
12 3 (8.57%) Fat Client
12 3 (8.57%) Wireshark
12 3 (8.57%) German Language
12 3 (8.57%) MOM

Service Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 May 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (45.71%) MS Exchange
2 4 (11.43%) Exchange Server 2010
3 3 (8.57%) IIS
4 2 (5.71%) Exchange Server 2013
4 2 (5.71%) Exchange Server 2007
Applications
1 24 (68.57%) MS Office
2 10 (28.57%) MS Excel
3 4 (11.43%) MS PowerPoint
4 2 (5.71%) MS Visio
Communications & Networking
1 6 (17.14%) Wireless
2 5 (14.29%) TCP/IP
3 4 (11.43%) VPN
4 3 (8.57%) Wireshark
4 3 (8.57%) Firewall
4 3 (8.57%) HTTP
4 3 (8.57%) LDAP
5 2 (5.71%) LAN
5 2 (5.71%) DNS
5 2 (5.71%) WAN
5 2 (5.71%) DHCP
5 2 (5.71%) Ethernet
6 1 (2.86%) ADSL
6 1 (2.86%) Broadband
6 1 (2.86%) VoIP
Database & Business Intelligence
1 3 (8.57%) Relational Database
2 2 (5.71%) SQL Server
General
1 3 (8.57%) German Language
2 1 (2.86%) Retail
2 1 (2.86%) Publishing
Miscellaneous
1 7 (20.00%) Analytical Skills
2 3 (8.57%) Fat Client
2 3 (8.57%) Thin Client
2 3 (8.57%) Client/Server
3 2 (5.71%) Management Information System
4 1 (2.86%) PDA
4 1 (2.86%) Blackberry
4 1 (2.86%) iPhone
4 1 (2.86%) Video Conferencing
Operating Systems
1 27 (77.14%) Windows
2 13 (37.14%) Windows 8
3 12 (34.29%) Windows 7
4 4 (11.43%) Windows Server 2012
5 3 (8.57%) Windows XP
5 3 (8.57%) Windows Server 2008
6 2 (5.71%) Windows Server 2003
Processes & Methodologies
1 24 (68.57%) ITIL
2 13 (37.14%) Incident Management
3 6 (17.14%) ITIL V3
4 5 (14.29%) ITSM
4 5 (14.29%) Service Management
5 3 (8.57%) Time Management
6 2 (5.71%) Performance Management
6 2 (5.71%) Service Desk Management
6 2 (5.71%) Continuous Improvement
6 2 (5.71%) Change Management
6 2 (5.71%) Problem Management
7 1 (2.86%) Stakeholder Management
7 1 (2.86%) CRM
Qualifications
1 6 (17.14%) MCP
2 5 (14.29%) Degree
2 5 (14.29%) Microsoft Certification
3 3 (8.57%) ITIL Certification
4 2 (5.71%) SC Cleared
4 2 (5.71%) Security Cleared
5 1 (2.86%) MOS
5 1 (2.86%) ISEB
Quality Assurance & Compliance
1 3 (8.57%) SLA
System Software
1 27 (77.14%) Active Directory
2 5 (14.29%) VMware Infrastructure
3 2 (5.71%) Hyper-V
Systems Management
1 3 (8.57%) MOM
1 3 (8.57%) Systems Management Server (SMS)
2 1 (2.86%) SCCM
Vendors
1 18 (51.43%) Microsoft
2 7 (20.00%) Cisco
3 5 (14.29%) VMware
4 2 (5.71%) Progress
4 2 (5.71%) Apple
5 1 (2.86%) Remedy
5 1 (2.86%) Avaya
5 1 (2.86%) HP
5 1 (2.86%) Dell