The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 70 86 95
Rank change year-on-year
+16 +9
Permanent jobs requiring a Service Analyst 33 5 6
As % of all permanent IT jobs located in Wiltshire 2.67% 0.51% 0.49%
As % of the Job Titles category 2.77% 0.53% 0.51%
Number of salaries quoted 32 5 6
Average salary £25,000 £42,500 £25,500
Average salary % change year-on-year
-41.17% +66.66%
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1191 938 1182
As % of all permanent IT jobs located in Wiltshire 96.28% 96.11% 96.02%
Number of salaries quoted 1002 787 1056
Average salary £37,000 £38,500 £36,000
Average salary % change year-on-year
-3.89% +6.94%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wiltshire

Service Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wiltshire region.

Service Analyst Salary Trend in Wiltshire

Service Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Analyst across the Wiltshire region over the 3 months to 29 August 2014.

Service Analyst Salary Histogram in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +3 16 £25,000 -41.17%
Malmesbury - 3 £23,500 -
Service Analyst
South West

Service Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 31 (67.39%) Windows
2 26 (56.52%) Windows Server 2003
3 24 (52.17%) Active Directory
4 19 (41.30%) Windows 7
5 17 (36.96%) TCP/IP
5 17 (36.96%) Microsoft
6 16 (34.78%) Avaya
7 15 (32.61%) Firewall
7 15 (32.61%) Exchange Server 2003
7 15 (32.61%) VPN
7 15 (32.61%) DNS
7 15 (32.61%) HP
7 15 (32.61%) Dell
7 15 (32.61%) ITIL
7 15 (32.61%) SQL Server
7 15 (32.61%) MS Exchange
7 15 (32.61%) DHCP
7 15 (32.61%) Ethernet
8 14 (30.43%) Windows XP
8 14 (30.43%) SonicWALL
9 13 (28.26%) SQL Server 2005
9 13 (28.26%) SQL Server 2008
10 12 (26.09%) SLA
10 12 (26.09%) Apple
11 11 (23.91%) Terminal Services
11 11 (23.91%) Cisco
11 11 (23.91%) Citrix
11 11 (23.91%) MetaFrame
11 11 (23.91%) Microsoft Certification
11 11 (23.91%) .NET

Service Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (32.61%) MS Exchange
1 15 (32.61%) Exchange Server 2003
2 7 (15.22%) Lync
3 1 (2.17%) IIS
Applications
1 7 (15.22%) MS Office
2 6 (13.04%) MS Excel
3 2 (4.35%) MS Visio
3 2 (4.35%) MS PowerPoint
Business Applications
1 2 (4.35%) Remedy ITSM
Communications & Networking
1 17 (36.96%) TCP/IP
2 15 (32.61%) VPN
2 15 (32.61%) DNS
2 15 (32.61%) Firewall
2 15 (32.61%) DHCP
2 15 (32.61%) Ethernet
3 11 (23.91%) Wireless
4 2 (4.35%) LDAP
4 2 (4.35%) LAN
4 2 (4.35%) WAN
4 2 (4.35%) SNMP
5 1 (2.17%) ADSL
5 1 (2.17%) Broadband
Database & Business Intelligence
1 15 (32.61%) SQL Server
2 13 (28.26%) SQL Server 2005
2 13 (28.26%) SQL Server 2008
3 2 (4.35%) SQL Server 2012
3 2 (4.35%) Crystal Reports
General
1 11 (23.91%) Finance
Libraries, Frameworks & Software Standards
1 11 (23.91%) .NET
Miscellaneous
1 10 (21.74%) PDA
2 8 (17.39%) Blackberry
3 5 (10.87%) iPhone
4 4 (8.70%) iPad
5 2 (4.35%) Management Information System
Operating Systems
1 31 (67.39%) Windows
2 26 (56.52%) Windows Server 2003
3 19 (41.30%) Windows 7
4 14 (30.43%) Windows XP
5 2 (4.35%) Windows Server 2008
5 2 (4.35%) Windows 8
5 2 (4.35%) Windows Server 2012
Processes & Methodologies
1 15 (32.61%) ITIL
2 8 (17.39%) Service Delivery
3 7 (15.22%) CAD
4 4 (8.70%) ITSM
4 4 (8.70%) Time Management
5 3 (6.52%) Service Management
6 2 (4.35%) Change Management
6 2 (4.35%) Business Continuity
6 2 (4.35%) Risk Assessment
6 2 (4.35%) Incident Management
6 2 (4.35%) Business Continuity Planning
6 2 (4.35%) Service Continuity Management
7 1 (2.17%) Change Control
Programming Languages
1 2 (4.35%) SQL
Qualifications
1 11 (23.91%) Microsoft Certification
2 9 (19.57%) ITIL Foundation Certificate
3 3 (6.52%) SC Cleared
3 3 (6.52%) Security Cleared
Quality Assurance & Compliance
1 12 (26.09%) SLA
2 4 (8.70%) QA
System Software
1 24 (52.17%) Active Directory
2 11 (23.91%) MetaFrame
2 11 (23.91%) Terminal Services
3 8 (17.39%) UAG
Systems Management
1 10 (21.74%) SCCM
2 7 (15.22%) Norton AntiVirus
3 2 (4.35%) WMI
Vendors
1 17 (36.96%) Microsoft
2 16 (34.78%) Avaya
3 15 (32.61%) HP
3 15 (32.61%) Dell
4 14 (30.43%) SonicWALL
5 12 (26.09%) Apple
6 11 (23.91%) Citrix
6 11 (23.91%) Cisco
7 7 (15.22%) Symantec
8 3 (6.52%) Remedy
9 2 (4.35%) ServiceNow