The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 88 74 84
Rank change year-on-year
-14 +10
Permanent jobs requiring a Service Analyst 14 16 1
As % of all permanent IT jobs located in Wiltshire 1.19% 1.67% 0.11%
As % of the Job Titles category 1.26% 1.74% 0.11%
Number of salaries quoted 8 16 1
Average salary £22,000 £24,500 £20,000
Average salary % change year-on-year
-10.20% +22.50%
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1114 919 877
As % of all permanent IT jobs located in Wiltshire 94.73% 95.93% 95.22%
Number of salaries quoted 951 795 767
Average salary £37,500 £38,500 £37,500
Average salary % change year-on-year
-2.59% +2.66%
90% offered a salary of more than £26,000 £24,500 £27,500
10% offered a salary of more than £52,800 £55,000 £59,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wiltshire

Service Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wiltshire region.

Service Analyst Salary Trend in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham 0 6 £20,500 +5.12%
Salisbury - 5 £22,500 -
Swindon -12 2 £30,250 +21.00%
Service Analyst
South West

Service Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 July 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 28 (80.00%) Windows
2 24 (68.57%) Active Directory
3 22 (62.86%) MS Office
4 21 (60.00%) ITIL
5 18 (51.43%) MS Exchange
5 18 (51.43%) Microsoft
6 12 (34.29%) Windows 7
7 11 (31.43%) Windows 8
8 10 (28.57%) Incident Management
9 8 (22.86%) VMware Infrastructure
9 8 (22.86%) VMware
9 8 (22.86%) MS Excel
10 7 (20.00%) Cisco
10 7 (20.00%) Exchange Server 2010
11 6 (17.14%) ITIL V3
11 6 (17.14%) SLA
11 6 (17.14%) Firewall
11 6 (17.14%) Wireless
12 5 (14.29%) SC Cleared
12 5 (14.29%) Security Cleared
12 5 (14.29%) Exchange Server 2007
12 5 (14.29%) TCP/IP
12 5 (14.29%) Windows Server 2003
12 5 (14.29%) MCP
12 5 (14.29%) Hyper-V
12 5 (14.29%) Windows Server 2012
12 5 (14.29%) Analytical Skills
13 4 (11.43%) Microsoft Certification
13 4 (11.43%) VPN
14 3 (8.57%) MOM

Service Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 July 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (51.43%) MS Exchange
2 7 (20.00%) Exchange Server 2010
3 5 (14.29%) Exchange Server 2007
4 3 (8.57%) IIS
5 2 (5.71%) Exchange Server 2013
Applications
1 22 (62.86%) MS Office
2 8 (22.86%) MS Excel
3 2 (5.71%) MS PowerPoint
Communications & Networking
1 6 (17.14%) Firewall
1 6 (17.14%) Wireless
2 5 (14.29%) TCP/IP
3 4 (11.43%) VPN
4 3 (8.57%) LDAP
4 3 (8.57%) Wireshark
4 3 (8.57%) HTTP
5 2 (5.71%) DNS
5 2 (5.71%) DHCP
5 2 (5.71%) Ethernet
6 1 (2.86%) ADSL
6 1 (2.86%) Broadband
6 1 (2.86%) VoIP
Database & Business Intelligence
1 3 (8.57%) Relational Database
General
1 3 (8.57%) German Language
2 1 (2.86%) Publishing
2 1 (2.86%) Retail
Miscellaneous
1 5 (14.29%) Analytical Skills
2 3 (8.57%) Fat Client
2 3 (8.57%) Client/Server
2 3 (8.57%) Thin Client
3 2 (5.71%) Management Information System
4 1 (2.86%) PDA
4 1 (2.86%) Blackberry
4 1 (2.86%) Video Conferencing
4 1 (2.86%) iPhone
Operating Systems
1 28 (80.00%) Windows
2 12 (34.29%) Windows 7
3 11 (31.43%) Windows 8
4 5 (14.29%) Windows Server 2012
4 5 (14.29%) Windows Server 2003
5 1 (2.86%) Windows Server 2008
5 1 (2.86%) Windows XP
Processes & Methodologies
1 21 (60.00%) ITIL
2 10 (28.57%) Incident Management
3 6 (17.14%) ITIL V3
4 3 (8.57%) ITSM
4 3 (8.57%) Service Management
5 2 (5.71%) Change Management
5 2 (5.71%) Problem Management
5 2 (5.71%) Time Management
5 2 (5.71%) Performance Management
5 2 (5.71%) Continuous Improvement
5 2 (5.71%) Service Desk Management
6 1 (2.86%) Stakeholder Management
6 1 (2.86%) CRM
Qualifications
1 5 (14.29%) MCP
1 5 (14.29%) SC Cleared
1 5 (14.29%) Security Cleared
2 4 (11.43%) Microsoft Certification
3 3 (8.57%) Degree
4 2 (5.71%) ITIL Certification
5 1 (2.86%) MOS
5 1 (2.86%) ISEB
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 24 (68.57%) Active Directory
2 8 (22.86%) VMware Infrastructure
3 5 (14.29%) Hyper-V
Systems Management
1 3 (8.57%) MOM
1 3 (8.57%) Systems Management Server (SMS)
2 1 (2.86%) SCCM
Vendors
1 18 (51.43%) Microsoft
2 8 (22.86%) VMware
3 7 (20.00%) Cisco
4 2 (5.71%) Progress
4 2 (5.71%) Apple
5 1 (2.86%) Remedy
5 1 (2.86%) HP
5 1 (2.86%) Dell
5 1 (2.86%) Avaya