The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 84 80 95
Rank change year-on-year
-4 +15
Permanent jobs requiring a Service Analyst 13 16 6
As % of all permanent IT jobs located in Wiltshire 1.21% 1.61% 0.50%
As % of the Job Titles category 1.25% 1.67% 0.53%
Number of salaries quoted 13 15 6
Average salary £24,500 £21,500 £22,000
Average salary % change year-on-year
+13.95% -2.27%
90% offered a salary of more than £21,500 £19,000 £20,000
10% offered a salary of more than £24,900 £23,500 £27,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1038 957 1132
As % of all permanent IT jobs located in Wiltshire 96.29% 96.28% 94.49%
Number of salaries quoted 889 837 1027
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £23,000 £24,000
10% offered a salary of more than £57,500 £51,450 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Wiltshire

Service Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Wiltshire region.

Service Analyst Salary Trend in Wiltshire

Service Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Wiltshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -4 5 £24,500 +19.51% 1
Corsham - 3 £24,500 -
Malmesbury 0 1 £22,000 +2.32%
Salisbury - 1 £21,500 -
Service Analyst
South West

Service Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 26 January 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 23 (74.19%) Windows
2 21 (67.74%) ITIL
3 17 (54.84%) Active Directory
4 14 (45.16%) Microsoft
4 14 (45.16%) Windows XP
5 12 (38.71%) MS Exchange
6 10 (32.26%) MS Office
6 10 (32.26%) HP
6 10 (32.26%) Service Delivery
6 10 (32.26%) SCCM
6 10 (32.26%) Windows 7
7 9 (29.03%) Apple
7 9 (29.03%) Windows Server 2003
7 9 (29.03%) Microsoft Certification
8 8 (25.81%) Avaya
8 8 (25.81%) Citrix
8 8 (25.81%) DNS
8 8 (25.81%) DHCP
8 8 (25.81%) Ethernet
8 8 (25.81%) TCP/IP
9 7 (22.58%) VPN
9 7 (22.58%) MetaFrame
9 7 (22.58%) Dell
9 7 (22.58%) Terminal Services
9 7 (22.58%) Symantec
9 7 (22.58%) Norton AntiVirus
9 7 (22.58%) Blackberry
9 7 (22.58%) CAD
9 7 (22.58%) Firewall
9 7 (22.58%) UAG

Service Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 26 January 2015, IT jobs across the Wiltshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (38.71%) MS Exchange
2 7 (22.58%) Exchange Server 2003
2 7 (22.58%) Lync
3 1 (3.23%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2013
Applications
1 10 (32.26%) MS Office
2 5 (16.13%) MS Excel
3 3 (9.68%) MS Visio
4 2 (6.45%) MS PowerPoint
Communications & Networking
1 8 (25.81%) DHCP
1 8 (25.81%) Ethernet
1 8 (25.81%) TCP/IP
1 8 (25.81%) DNS
2 7 (22.58%) VPN
2 7 (22.58%) Firewall
3 3 (9.68%) Wireless
3 3 (9.68%) Intranet
4 2 (6.45%) LAN
4 2 (6.45%) WAN
5 1 (3.23%) VoIP
Database & Business Intelligence
1 6 (19.35%) SQL Server
2 4 (12.90%) SQL Server 2008
3 2 (6.45%) MS Access
3 2 (6.45%) SQL Server 2005
General
1 3 (9.68%) Finance
2 2 (6.45%) Advertising
3 1 (3.23%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.45%) .NET
Miscellaneous
1 7 (22.58%) Blackberry
2 4 (12.90%) iPhone
2 4 (12.90%) iPad
3 3 (9.68%) PDA
4 2 (6.45%) Analytical Skills
5 1 (3.23%) Video Conferencing
Operating Systems
1 23 (74.19%) Windows
2 14 (45.16%) Windows XP
3 10 (32.26%) Windows 7
4 9 (29.03%) Windows Server 2003
5 5 (16.13%) Windows 8
6 4 (12.90%) Windows Server 2008
7 2 (6.45%) Windows Server 2012
7 2 (6.45%) Windows Vista
Processes & Methodologies
1 21 (67.74%) ITIL
2 10 (32.26%) Service Delivery
3 7 (22.58%) CAD
4 6 (19.35%) Service Management
4 6 (19.35%) Time Management
5 5 (16.13%) Incident Management
6 3 (9.68%) Asset Management
6 3 (9.68%) Change Management
7 2 (6.45%) ITSM
7 2 (6.45%) Business Continuity
7 2 (6.45%) Risk Assessment
7 2 (6.45%) Business Continuity Planning
7 2 (6.45%) Service Continuity Management
8 1 (3.23%) Software Asset Management
8 1 (3.23%) Problem Management
8 1 (3.23%) Stakeholder Engagement
8 1 (3.23%) ITIL V3
8 1 (3.23%) CRM
Qualifications
1 9 (29.03%) Microsoft Certification
2 7 (22.58%) ITIL Foundation Certificate
3 3 (9.68%) Security Cleared
4 2 (6.45%) MCP
4 2 (6.45%) ITIL Certification
4 2 (6.45%) Degree
Quality Assurance & Compliance
1 5 (16.13%) SLA
System Software
1 17 (54.84%) Active Directory
2 7 (22.58%) MetaFrame
2 7 (22.58%) Terminal Services
2 7 (22.58%) UAG
3 1 (3.23%) VMware Infrastructure
3 1 (3.23%) Hyper-V
Systems Management
1 10 (32.26%) SCCM
2 7 (22.58%) Norton AntiVirus
3 3 (9.68%) OpenView
4 1 (3.23%) SCOM
Vendors
1 14 (45.16%) Microsoft
2 10 (32.26%) HP
3 9 (29.03%) Apple
4 8 (25.81%) Citrix
4 8 (25.81%) Avaya
5 7 (22.58%) SonicWALL
5 7 (22.58%) Symantec
5 7 (22.58%) Dell
6 4 (12.90%) Cisco
7 1 (3.23%) Progress
7 1 (3.23%) Remedy
7 1 (3.23%) VMware
7 1 (3.23%) SolarWinds
Chippenham
Pertemps ERP
Salary: £20,000 - £22,000 p.a. plus package
Posted: 4 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum
Posted: 5 days ago