The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 204 195 201
Rank change year-on-year
-9 +6
Permanent jobs requiring a Service Analyst 32 29 35
As % of all permanent IT jobs located in the South West 0.53% 0.54% 0.62%
As % of the Job Titles category 0.55% 0.56% 0.65%
Number of salaries quoted 28 28 35
Average salary £24,500 £20,000 £22,250
Average salary % change year-on-year
+22.50% -10.11%
90% offered a salary of more than £21,500 £17,700 £17,500
10% offered a salary of more than £30,000 £23,500 £30,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5801 5145 5413
As % of all permanent IT jobs located in the South West 96.03% 95.56% 96.40%
Number of salaries quoted 4942 4365 4815
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -7 13 £24,500 +16.66% 6
Bristol -2 8 £28,500 +42.50% 2
Gloucestershire -6 5 £22,750 +87.24%
Somerset +5 3 - -
Dorset -22 1 £25,000 +38.88% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 30 January 2015, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 47 (64.38%) Windows
2 42 (57.53%) ITIL
3 40 (54.79%) Active Directory
4 35 (47.95%) Microsoft
5 29 (39.73%) MS Office
6 24 (32.88%) Windows XP
6 24 (32.88%) Windows 7
7 19 (26.03%) MS Exchange
8 18 (24.66%) Service Delivery
9 17 (23.29%) Citrix
10 15 (20.55%) Microsoft Certification
11 14 (19.18%) Service Management
12 12 (16.44%) Windows 8
12 12 (16.44%) VPN
13 11 (15.07%) SLA
13 11 (15.07%) HP
13 11 (15.07%) Exchange Server 2003
14 10 (13.70%) SCCM
14 10 (13.70%) Windows Server 2008
14 10 (13.70%) DNS
14 10 (13.70%) DHCP
14 10 (13.70%) MS Excel
14 10 (13.70%) Apple
14 10 (13.70%) TCP/IP
14 10 (13.70%) Windows Server 2003
15 9 (12.33%) Symantec
15 9 (12.33%) Avaya
15 9 (12.33%) Blackberry
15 9 (12.33%) Firewall
15 9 (12.33%) Ethernet

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 30 January 2015, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (26.03%) MS Exchange
2 11 (15.07%) Exchange Server 2003
3 7 (9.59%) Lync
4 3 (4.11%) Exchange Server 2007
5 2 (2.74%) SharePoint
6 1 (1.37%) IBM Notes
6 1 (1.37%) Exchange Server 2010
6 1 (1.37%) Exchange Server 2013
Applications
1 29 (39.73%) MS Office
2 10 (13.70%) MS Excel
3 3 (4.11%) MS Visio
4 2 (2.74%) MS PowerPoint
Communications & Networking
1 12 (16.44%) VPN
2 10 (13.70%) DNS
2 10 (13.70%) DHCP
2 10 (13.70%) TCP/IP
3 9 (12.33%) Firewall
3 9 (12.33%) Ethernet
4 4 (5.48%) Wireless
4 4 (5.48%) Intranet
5 2 (2.74%) LAN
5 2 (2.74%) WAN
6 1 (1.37%) Internet
6 1 (1.37%) ADSL
6 1 (1.37%) Broadband
6 1 (1.37%) VoIP
Database & Business Intelligence
1 5 (6.85%) SQL Server
2 3 (4.11%) SQL Server 2008
3 2 (2.74%) MS Access
4 1 (1.37%) SQL Server 2005
General
1 9 (12.33%) Finance
2 7 (9.59%) Legal
3 5 (6.85%) Advertising
4 2 (2.74%) Billing
4 2 (2.74%) Law
4 2 (2.74%) Telecoms
5 1 (1.37%) Banking
5 1 (1.37%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.37%) .NET
Miscellaneous
1 9 (12.33%) Blackberry
2 6 (8.22%) Analytical Skills
3 5 (6.85%) iPad
3 5 (6.85%) iPhone
4 3 (4.11%) PDA
5 2 (2.74%) Handset
5 2 (2.74%) Video Conferencing
5 2 (2.74%) Open Source
6 1 (1.37%) Thin Client
6 1 (1.37%) Fat Client
Operating Systems
1 47 (64.38%) Windows
2 24 (32.88%) Windows XP
2 24 (32.88%) Windows 7
3 12 (16.44%) Windows 8
4 10 (13.70%) Windows Server 2008
4 10 (13.70%) Windows Server 2003
5 5 (6.85%) Windows Vista
6 3 (4.11%) Windows Server 2012
7 2 (2.74%) Linux
8 1 (1.37%) Mac OS X
8 1 (1.37%) UNIX
8 1 (1.37%) CentOS
8 1 (1.37%) Red Hat Enterprise Linux
8 1 (1.37%) Debian
8 1 (1.37%) Fedora
8 1 (1.37%) Ubuntu
Processes & Methodologies
1 42 (57.53%) ITIL
2 18 (24.66%) Service Delivery
3 14 (19.18%) Service Management
4 7 (9.59%) CAD
4 7 (9.59%) Time Management
4 7 (9.59%) Incident Management
5 6 (8.22%) Change Management
6 4 (5.48%) Asset Management
6 4 (5.48%) Stakeholder Management
6 4 (5.48%) Service Continuity Management
6 4 (5.48%) ITSM
7 2 (2.74%) Problem Management
7 2 (2.74%) Business Continuity
7 2 (2.74%) Risk Assessment
7 2 (2.74%) Business Continuity Planning
8 1 (1.37%) Practice Management
8 1 (1.37%) Benchmarking
8 1 (1.37%) Configuration Management
8 1 (1.37%) Project Management
8 1 (1.37%) CRM
Qualifications
1 15 (20.55%) Microsoft Certification
2 8 (10.96%) ITIL Foundation Certificate
2 8 (10.96%) ITIL Certification
3 6 (8.22%) MCP
4 4 (5.48%) Security Cleared
5 2 (2.74%) Degree
5 2 (2.74%) MCDST
5 2 (2.74%) MCTS
5 2 (2.74%) CCNA
5 2 (2.74%) MCSE
5 2 (2.74%) Cisco Certification
Quality Assurance & Compliance
1 11 (15.07%) SLA
2 1 (1.37%) QA
System Software
1 40 (54.79%) Active Directory
2 8 (10.96%) UAG
2 8 (10.96%) Terminal Services
3 7 (9.59%) MetaFrame
4 6 (8.22%) XenApp
5 1 (1.37%) VMware Infrastructure
5 1 (1.37%) Hyper-V
Systems Management
1 10 (13.70%) SCCM
2 7 (9.59%) Norton AntiVirus
3 3 (4.11%) OpenView
4 1 (1.37%) SCOM
Vendors
1 35 (47.95%) Microsoft
2 17 (23.29%) Citrix
3 11 (15.07%) HP
4 10 (13.70%) Apple
5 9 (12.33%) Symantec
5 9 (12.33%) Avaya
6 8 (10.96%) Dell
7 7 (9.59%) Cisco
7 7 (9.59%) SonicWALL
8 2 (2.74%) McAfee
8 2 (2.74%) BT
9 1 (1.37%) Lotus
9 1 (1.37%) Red Hat
9 1 (1.37%) Remedy
9 1 (1.37%) Progress
9 1 (1.37%) IBM
9 1 (1.37%) SolarWinds
9 1 (1.37%) VMware
Swindon, Wiltshire
Experis Ltd
Salary: £18000 - £24000 per annum
Posted: 2 days ago
Wiltshire
Redrock Consulting Ltd
Salary: £23000 - £27000 per annum
Posted: 3 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Excellent plus Discretionary Bonus
Posted: 4 days ago
Chippenham
Pertemps ERP
Salary: £20,000 - £22,000 p.a. plus package
Posted: 9 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum
Posted: 10 days ago
South West UK
Edward Carter Solutions
Salary: £23,000 to £27,000 Dependent on Experience
Posted: 18 days ago