The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Service Analyst
Rank 191 184 207
Rank change year-on-year
-7 +23
Permanent jobs requiring a Service Analyst 24 33 18
As % of all permanent IT jobs located in the South West 0.450% 0.588% 0.288%
As % of the Job Titles category 0.468% 0.610% 0.303%
Number of salaries quoted 24 29 18
Average salary £21,000 £22,500 £19,750
Average salary % change year-on-year
-6.66% +13.92%
90% offered a salary of more than £16,900 £20,500 £16,850
10% offered a salary of more than £26,900 £29,600 £21,650
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5123 5409 5938
As % of all permanent IT jobs located in the South West 96.15% 96.33% 95.02%
Number of salaries quoted 4525 4683 5106
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the South West region as a proportion of the total demand within the Job Titles category.

South West Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

South West Service Analyst Salary Trend

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Somerset +6 14 £21,000 -6.66% 3
Gloucestershire +15 3 £19,000 -24.00% 2
Wiltshire +1 2 £24,250 +15.47%
Dorset - 2 £17,000 - 1
Devon +5 1 £18,500 -
Bristol -23 1 £25,000 +4.16%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 37 (53.62%) ITIL
2 25 (36.23%) Windows
3 22 (31.88%) Microsoft
4 20 (28.99%) MS Excel
5 19 (27.54%) MS Office
6 16 (23.19%) ITIL Certification
6 16 (23.19%) Windows 7
7 14 (20.29%) Active Directory
8 11 (15.94%) Windows XP
8 11 (15.94%) Service Management
9 10 (14.49%) SLA
10 9 (13.04%) Service Delivery
10 9 (13.04%) Degree
11 7 (10.14%) Change Management
11 7 (10.14%) MS Exchange
12 6 (8.696%) Problem Management
12 6 (8.696%) Root Cause Analysis
13 5 (7.246%) Incident Management
13 5 (7.246%) Exchange Server 2003
13 5 (7.246%) SQL
14 4 (5.797%) Stakeholder Management
14 4 (5.797%) Telecoms
14 4 (5.797%) TCP/IP
14 4 (5.797%) VoIP
14 4 (5.797%) HP
14 4 (5.797%) Time Management
15 3 (4.348%) Back Office
15 3 (4.348%) Retail
15 3 (4.348%) Microsoft Certification
15 3 (4.348%) .NET

Service Analyst
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (4.348%) .NET
2 2 (2.899%) ASP.NET
3 1 (1.449%) XML
3 1 (1.449%) HTML
Application Platforms
1 7 (10.14%) MS Exchange
2 5 (7.246%) Exchange Server 2003
3 2 (2.899%) Exchange Server 2010
4 1 (1.449%) Exchange Server 2007
4 1 (1.449%) Office Communications Server
4 1 (1.449%) Lync
4 1 (1.449%) Blackberry Enterprise Server
4 1 (1.449%) IIS
4 1 (1.449%) SharePoint
Applications
1 20 (28.99%) MS Excel
2 19 (27.54%) MS Office
Business Applications
1 2 (2.899%) Sage 1000
Communications & Networking
1 4 (5.797%) VoIP
1 4 (5.797%) TCP/IP
2 3 (4.348%) Broadband
2 3 (4.348%) Firewall
3 2 (2.899%) Internet
3 2 (2.899%) Asterisk PBX
4 1 (1.449%) Wireless
4 1 (1.449%) LAN
4 1 (1.449%) VPN
4 1 (1.449%) DNS
4 1 (1.449%) WAN
4 1 (1.449%) DHCP
4 1 (1.449%) Ethernet
Database & Business Intelligence
1 2 (2.899%) SQL Server
General
1 4 (5.797%) Telecoms
2 3 (4.348%) Retail
2 3 (4.348%) Back Office
3 2 (2.899%) Local Government
4 1 (1.449%) Finance
4 1 (1.449%) Manufacturing
4 1 (1.449%) Advertising
4 1 (1.449%) Military
Miscellaneous
1 2 (2.899%) Blackberry
1 2 (2.899%) Management Information System
2 1 (1.449%) PDA
2 1 (1.449%) Mathematics
2 1 (1.449%) SaaS
Operating Systems
1 25 (36.23%) Windows
2 16 (23.19%) Windows 7
3 11 (15.94%) Windows XP
4 3 (4.348%) Windows Server 2003
5 2 (2.899%) UNIX
5 2 (2.899%) Windows Server 2008
6 1 (1.449%) Windows Vista
Processes & Methodologies
1 37 (53.62%) ITIL
2 11 (15.94%) Service Management
3 9 (13.04%) Service Delivery
4 7 (10.14%) Change Management
5 6 (8.696%) Problem Management
5 6 (8.696%) Root Cause Analysis
6 5 (7.246%) Incident Management
7 4 (5.797%) Stakeholder Management
7 4 (5.797%) Time Management
8 1 (1.449%) Analytics
8 1 (1.449%) Project Management
8 1 (1.449%) ITSM
8 1 (1.449%) Contact Management
Programming Languages
1 5 (7.246%) SQL
2 2 (2.899%) VB
2 2 (2.899%) VB6
3 1 (1.449%) C
3 1 (1.449%) JavaScript
Qualifications
1 16 (23.19%) ITIL Certification
2 9 (13.04%) Degree
3 3 (4.348%) Microsoft Certification
4 2 (2.899%) Security Cleared
5 1 (1.449%) SC Cleared
5 1 (1.449%) MCP
5 1 (1.449%) MCITP
Quality Assurance & Compliance
1 10 (14.49%) SLA
System Software
1 14 (20.29%) Active Directory
2 1 (1.449%) MetaFrame
2 1 (1.449%) Terminal Services
2 1 (1.449%) VMware ESX
2 1 (1.449%) VMware Infrastructure
Systems Management
1 2 (2.899%) Nagios
2 1 (1.449%) Backup Exec
2 1 (1.449%) OVSD
2 1 (1.449%) OpenView
Vendors
1 22 (31.88%) Microsoft
2 4 (5.797%) HP
3 2 (2.899%) Citrix
3 2 (2.899%) Sage
3 2 (2.899%) Cisco
4 1 (1.449%) Symantec
4 1 (1.449%) VMware
4 1 (1.449%) Mitel
4 1 (1.449%) SonicWALL
4 1 (1.449%) Avaya
4 1 (1.449%) Apple
4 1 (1.449%) Dell
Cheltenham, Gloucestershire
Required Experience Hardware / Software Issues and updates Data/Print and Mail Servers Broking Systems Networked Printers/Mal functional Devices Network Switches/Wiring Remote Access Mobile Phone Fleet Windows...
ComputerWorld Personnel Ltd
Salary: £17000 - £20000 per annum
Posted: 12 June 2013
Gloucester, Gloucestershire
Technologies include Microsoft XP & 7 for the desktop, SQL Server databases and a number of bespoke applications... The ideal candidate will be educated to degree level and have...
Big Red Recruitment
Salary: From £20,000 to £22,000 per annum Up to £22k plus benefits
Posted: 13 June 2013
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