The statistics below represent IT jobs advertised across the South West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 170 145 163
Rank change year-on-year
-25 +18
Permanent jobs requiring a Service Analyst 84 102 75
As % of all permanent IT jobs located in the South West 1.48% 1.71% 1.23%
As % of the Job Titles category 1.54% 1.76% 1.26%
Number of salaries quoted 76 90 64
Median salary £23,000 £25,000 £23,500
Median salary % change year-on-year
-8.00% +6.38%
90% offered a salary of more than £20,500 £19,500 £20,500
10% offered a salary of more than £44,500 £40,000 £45,250
UK excluding London median salary £24,000 £24,000 £23,000
% change year-on-year
- +4.34%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5470 5800 5938
As % of all permanent IT jobs located in the South West 96.54% 97.04% 97.04%
Number of salaries quoted 4631 4913 4973
Median salary £40,000 £38,000 £36,500
Median salary % change year-on-year
+5.26% +4.10%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 28 September 2016.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +14 25 £30,000 +20.00% 4
Gloucestershire -30 24 £22,000 -18.51% 2
Wiltshire +5 16 £23,000 +8.23% 2
Dorset +11 9 £60,000 +185.71%
Somerset -2 7 £22,500 +1.12% 2
Cornwall -11 3 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 28 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Analyst in the job title.

1 49 (36.03%) Windows
2 41 (30.15%) Active Directory
3 40 (29.41%) Microsoft
3 40 (29.41%) ITIL
3 40 (29.41%) Finance
4 38 (27.94%) Windows 7
5 32 (23.53%) MS Office
6 27 (19.85%) Service Delivery
7 25 (18.38%) Business Analysis
8 19 (13.97%) Data Protection
8 19 (13.97%) MS Excel
9 18 (13.24%) Telecoms
9 18 (13.24%) Service Management
9 18 (13.24%) User Acceptance Testing
9 18 (13.24%) DV Cleared
9 18 (13.24%) Security Cleared
10 17 (12.50%) Problem Management
11 16 (11.76%) Infrastructure Management
11 16 (11.76%) VMware
12 15 (11.03%) Business Intelligence
12 15 (11.03%) SC Cleared
13 14 (10.29%) Digital Marketing
13 14 (10.29%) Marketing
13 14 (10.29%) SAP Oil and Gas
13 14 (10.29%) Incident Management
13 14 (10.29%) Office 365
13 14 (10.29%) SDLC
13 14 (10.29%) VPN
13 14 (10.29%) SharePoint
13 14 (10.29%) SAP

Service Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.29%) SharePoint
2 10 (7.35%) MS Exchange
3 6 (4.41%) Exchange Server 2010
4 2 (1.47%) IIS
5 1 (0.74%) Blackberry Enterprise Server
5 1 (0.74%) Exchange Server 2003
5 1 (0.74%) Exchange Server 2007
5 1 (0.74%) Exchange Server 2013
5 1 (0.74%) SharePoint 2013
5 1 (0.74%) Skype for Business
Applications
1 32 (23.53%) MS Office
2 19 (13.97%) MS Excel
3 10 (7.35%) MS PowerPoint
4 3 (2.21%) MS Project
4 3 (2.21%) MS Visio
4 3 (2.21%) Spreadsheet
Business Applications
1 14 (10.29%) SAP Oil and Gas
Cloud Services
1 14 (10.29%) Office 365
2 7 (5.15%) Microsoft Azure
Communications & Networking
1 14 (10.29%) VPN
2 11 (8.09%) Firewall
2 11 (8.09%) LAN
2 11 (8.09%) WAN
3 10 (7.35%) VoIP
4 7 (5.15%) PBX
5 5 (3.68%) DHCP
5 5 (3.68%) DNS
5 5 (3.68%) TCP/IP
6 4 (2.94%) LDAP
7 3 (2.21%) Remote Desktop
7 3 (2.21%) Wireless
8 2 (1.47%) Cisco Wireless
8 2 (1.47%) DSL
8 2 (1.47%) Ethernet
8 2 (1.47%) Internet
8 2 (1.47%) Structured Cabling
8 2 (1.47%) Wi-Fi
9 1 (0.74%) BGP
9 1 (0.74%) OSPF
Database & Business Intelligence
1 10 (7.35%) SQL Server
2 1 (0.74%) Data Warehouse
2 1 (0.74%) Power BI
2 1 (0.74%) SQL Server Analysis Services
2 1 (0.74%) SQL Server Integration Services
Development Applications
1 1 (0.74%) AppScan
General
1 40 (29.41%) Finance
2 18 (13.24%) Telecoms
3 14 (10.29%) Electronics
3 14 (10.29%) Manufacturing
3 14 (10.29%) Marketing
4 4 (2.94%) Law
4 4 (2.94%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.47%) HTML
2 1 (0.74%) COM
2 1 (0.74%) XML
Miscellaneous
1 11 (8.09%) Analytical Skills
2 7 (5.15%) Data Protection Act
3 6 (4.41%) Virtual Team
4 4 (2.94%) Enterprise Software
4 4 (2.94%) Management Information System
5 3 (2.21%) iPhone
6 2 (1.47%) Blackberry
6 2 (1.47%) Data Centre
7 1 (0.74%) Driving Licence
7 1 (0.74%) e-Learning
7 1 (0.74%) Fat Client
7 1 (0.74%) iPad
7 1 (0.74%) Social Media
7 1 (0.74%) Thin Client
7 1 (0.74%) Video Conferencing
Operating Systems
1 49 (36.03%) Windows
2 38 (27.94%) Windows 7
3 12 (8.82%) Windows 10
4 11 (8.09%) Windows Server 2003
5 10 (7.35%) Windows Server 2008
6 9 (6.62%) Windows 8
7 8 (5.88%) Android
7 8 (5.88%) Windows Server
7 8 (5.88%) Windows Server 2012
8 7 (5.15%) Linux
9 5 (3.68%) Unix
10 2 (1.47%) Mac OS X
11 1 (0.74%) Apple iOS
11 1 (0.74%) Windows XP
Processes & Methodologies
1 40 (29.41%) ITIL
2 27 (19.85%) Service Delivery
3 25 (18.38%) Business Analysis
4 19 (13.97%) Data Protection
5 18 (13.24%) Service Management
5 18 (13.24%) User Acceptance Testing
6 17 (12.50%) Problem Management
7 16 (11.76%) Infrastructure Management
8 15 (11.03%) Business Intelligence
9 14 (10.29%) Digital Marketing
9 14 (10.29%) Incident Management
9 14 (10.29%) Programme Management
9 14 (10.29%) SDLC
10 9 (6.62%) Stakeholder Management
10 9 (6.62%) Systems Analysis
11 8 (5.88%) Agile Software Development
11 8 (5.88%) Project Management
12 7 (5.15%) Capacity Planning
13 6 (4.41%) Change Management
13 6 (4.41%) ITSM
Programming Languages
1 12 (8.82%) SQL
2 5 (3.68%) PowerShell
3 4 (2.94%) JavaScript
4 1 (0.74%) T-SQL
Qualifications
1 18 (13.24%) DV Cleared
1 18 (13.24%) Security Cleared
2 15 (11.03%) SC Cleared
3 10 (7.35%) Microsoft Certification
4 9 (6.62%) ITIL Foundation Certificate
5 7 (5.15%) ITIL Certification
6 6 (4.41%) Degree
6 6 (4.41%) MCP
7 4 (2.94%) CCNA
7 4 (2.94%) Cisco Certification
7 4 (2.94%) ISEB
7 4 (2.94%) MCSE
8 2 (1.47%) A+ Certification
9 1 (0.74%) CISSP
9 1 (0.74%) DBS Check
9 1 (0.74%) ISTQB
9 1 (0.74%) ISTQB Foundation Certification
9 1 (0.74%) MCITP
9 1 (0.74%) MCSA
Quality Assurance & Compliance
1 10 (7.35%) SLA
2 3 (2.21%) ISO 9001
2 3 (2.21%) ISO/IEC 27001
System Software
1 41 (30.15%) Active Directory
2 13 (9.56%) VMware Infrastructure
3 4 (2.94%) vCloud
3 4 (2.94%) Virtual Machines
4 2 (1.47%) UAG
4 2 (1.47%) XenApp
5 1 (0.74%) Terminal Server
Systems Management
1 5 (3.68%) SCOM
2 4 (2.94%) vRealize
3 3 (2.21%) Nagios
Vendors
1 40 (29.41%) Microsoft
2 16 (11.76%) VMware
3 14 (10.29%) SAP
4 8 (5.88%) iManage
5 7 (5.15%) WatchGuard
6 5 (3.68%) Adobe
6 5 (3.68%) Citrix
7 4 (2.94%) Oracle
8 3 (2.21%) Apple
8 3 (2.21%) Avaya
8 3 (2.21%) Cisco
8 3 (2.21%) Mitel
8 3 (2.21%) Red Box
8 3 (2.21%) Sage
9 2 (1.47%) Capita
9 2 (1.47%) Dell
9 2 (1.47%) F5
9 2 (1.47%) Xerox
10 1 (0.74%) Planview
10 1 (0.74%) Remedy
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