The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 157 173 175
Rank change year-on-year
+16 +2
Permanent jobs requiring a Service Analyst 68 47 41
As % of all permanent IT jobs located in the South West 1.17% 0.87% 0.72%
As % of the Job Titles category 1.23% 0.90% 0.76%
Number of salaries quoted 62 43 36
Average salary £20,000 £22,000 £21,000
Average salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £18,500 £17,500 £20,000
10% offered a salary of more than £24,500 £31,000 £25,000
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Analyst
England

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 18 April 2014.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Wiltshire +12 28 £20,000 -33.33% 3
Devon +2 15 £18,500 -2.63%
Bristol +1 10 £21,500 -14.00% 1
Dorset 0 7 £21,500 +22.85% 1
Somerset -6 7 £23,000 +6.97%
Cornwall - 1 £16,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 52 (53.06%) ITIL
2 48 (48.98%) Windows
3 47 (47.96%) Microsoft
4 38 (38.78%) MS Office
5 37 (37.76%) MS Excel
6 28 (28.57%) Active Directory
7 25 (25.51%) Windows 7
8 23 (23.47%) SLA
8 23 (23.47%) Cisco
9 21 (21.43%) MCP
10 18 (18.37%) Windows XP
11 17 (17.35%) Windows Server 2003
12 16 (16.33%) Incident Management
12 16 (16.33%) Firewall
12 16 (16.33%) Management Information System
13 15 (15.31%) LAN
13 15 (15.31%) WAN
13 15 (15.31%) UNIX
14 14 (14.29%) TCP/IP
14 14 (14.29%) Contact Management
14 14 (14.29%) SCCM
15 13 (13.27%) Microsoft Certification
16 12 (12.24%) DNS
16 12 (12.24%) DHCP
16 12 (12.24%) MS Exchange
16 12 (12.24%) Degree
17 11 (11.22%) Exchange Server 2003
17 11 (11.22%) Service Delivery
17 11 (11.22%) Remedy
17 11 (11.22%) HP

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (12.24%) MS Exchange
2 11 (11.22%) Exchange Server 2003
3 6 (6.12%) Lync
4 5 (5.10%) IIS
5 1 (1.02%) SharePoint
Applications
1 38 (38.78%) MS Office
2 37 (37.76%) MS Excel
3 1 (1.02%) MS Visio
Business Applications
1 2 (2.04%) Remedy ITSM
Communications & Networking
1 16 (16.33%) Firewall
2 15 (15.31%) LAN
2 15 (15.31%) WAN
3 14 (14.29%) TCP/IP
4 12 (12.24%) DNS
4 12 (12.24%) DHCP
5 10 (10.20%) VPN
6 9 (9.18%) Ethernet
6 9 (9.18%) Wireless
7 3 (3.06%) Intranet
8 2 (2.04%) LDAP
8 2 (2.04%) SNMP
9 1 (1.02%) ADSL
9 1 (1.02%) Broadband
9 1 (1.02%) VoIP
9 1 (1.02%) Internet
Database & Business Intelligence
1 6 (6.12%) SQL Server 2005
1 6 (6.12%) SQL Server 2008
1 6 (6.12%) SQL Server
2 4 (4.08%) SQL Server 2000
3 2 (2.04%) SQL Server 2012
3 2 (2.04%) Crystal Reports
General
1 5 (5.10%) Finance
2 4 (4.08%) Legal
3 2 (2.04%) Retail
3 2 (2.04%) Military
3 2 (2.04%) Back Office
4 1 (1.02%) Telecoms
4 1 (1.02%) Manufacturing
4 1 (1.02%) Advertising
Libraries, Frameworks & Software Standards
1 4 (4.08%) CSS
1 4 (4.08%) .NET
Miscellaneous
1 16 (16.33%) Management Information System
2 9 (9.18%) Blackberry
3 8 (8.16%) PDA
4 4 (4.08%) Client/Server
5 3 (3.06%) Handset
6 2 (2.04%) Spread Betting
6 2 (2.04%) Mathematics
6 2 (2.04%) Computer Science
7 1 (1.02%) iPhone
Operating Systems
1 48 (48.98%) Windows
2 25 (25.51%) Windows 7
3 18 (18.37%) Windows XP
4 17 (17.35%) Windows Server 2003
5 15 (15.31%) UNIX
6 6 (6.12%) Windows 8
7 5 (5.10%) Windows Server 2008
8 3 (3.06%) Android
8 3 (3.06%) Windows Vista
8 3 (3.06%) Windows Phone
8 3 (3.06%) Apple iOS
9 1 (1.02%) Linux
Processes & Methodologies
1 52 (53.06%) ITIL
2 16 (16.33%) Incident Management
3 14 (14.29%) Contact Management
4 11 (11.22%) Service Delivery
5 10 (10.20%) Service Management
6 7 (7.14%) Change Management
7 6 (6.12%) Asset Management
7 6 (6.12%) Time Management
7 6 (6.12%) Problem Management
7 6 (6.12%) CAD
8 4 (4.08%) Stakeholder Management
8 4 (4.08%) Workflow
8 4 (4.08%) ITSM
8 4 (4.08%) Continuous Improvement
8 4 (4.08%) Change Control
8 4 (4.08%) Six Sigma
9 3 (3.06%) Web Design
10 2 (2.04%) Analytics
10 2 (2.04%) Data Analytics
Programming Languages
1 3 (3.06%) SQL
2 2 (2.04%) C
Qualifications
1 21 (21.43%) MCP
2 13 (13.27%) Microsoft Certification
3 12 (12.24%) Degree
4 6 (6.12%) MCSA
5 4 (4.08%) SC Cleared
5 4 (4.08%) Security Cleared
6 3 (3.06%) ITIL Certification
7 1 (1.02%) ECDL
7 1 (1.02%) MCDST
7 1 (1.02%) MCTS
Quality Assurance & Compliance
1 23 (23.47%) SLA
2 3 (3.06%) QA
3 2 (2.04%) ISO 9001
System Software
1 28 (28.57%) Active Directory
2 7 (7.14%) Terminal Services
2 7 (7.14%) UAG
3 6 (6.12%) MetaFrame
Systems Management
1 14 (14.29%) SCCM
2 6 (6.12%) Norton AntiVirus
3 4 (4.08%) Tivoli
4 3 (3.06%) OpenView
5 2 (2.04%) WMI
6 1 (1.02%) OVSD
Vendors
1 47 (47.96%) Microsoft
2 23 (23.47%) Cisco
3 11 (11.22%) Remedy
3 11 (11.22%) HP
3 11 (11.22%) Citrix
4 10 (10.20%) ServiceNow
5 9 (9.18%) Avaya
5 9 (9.18%) Apple
6 8 (8.16%) Dell
7 7 (7.14%) Symantec
8 6 (6.12%) SonicWALL
9 5 (5.10%) LANDesk
10 1 (1.02%) SAP
10 1 (1.02%) Oracle
10 1 (1.02%) Sophos
10 1 (1.02%) McAfee
10 1 (1.02%) VMware
Chippenham, Wiltshire
Circle Recruitment
Salary: £18000 - £21000 per annum + Bonus, Pension, Healthcare
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £28000 per annum + benefits
Posted: 2 days ago
Chippenham, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 per annum
Posted: 4 days ago
Bournemouth, Dorset
Ageas 50
Salary: Up to £22,000 per annum plus benefits
Posted: 5 days ago