The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Analyst
Rank 198 174 177
Rank change year-on-year
-24 +3
Permanent jobs requiring a Service Analyst 42 51 42
As % of all permanent IT jobs located in the South West 0.71% 0.97% 0.77%
As % of the Job Titles category 0.73% 1.01% 0.80%
Number of salaries quoted 35 49 40
Average salary £24,000 £20,000 £23,000
Average salary % change year-on-year
+20.00% -13.04%
90% offered a salary of more than £19,700 £18,400 £17,500
10% offered a salary of more than £26,800 £23,500 £30,900
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5720 5031 5233
As % of all permanent IT jobs located in the South West 96.22% 95.56% 96.27%
Number of salaries quoted 4835 4276 4642
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 27 February 2015.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +4 22 £24,250 +18.29% 4
Bristol -5 8 £27,000 +35.00% 3
Somerset +5 3 - -
Dorset -29 3 £19,000 +2.70% 3
Gloucestershire -4 2 £21,875 +80.04% 1
Cornwall - 2 £19,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 53 (66.25%) Windows
2 49 (61.25%) Active Directory
3 44 (55.00%) ITIL
4 39 (48.75%) MS Office
5 34 (42.50%) Microsoft
6 23 (28.75%) MS Exchange
6 23 (28.75%) Windows 7
7 18 (22.50%) Windows XP
8 16 (20.00%) SLA
8 16 (20.00%) Incident Management
8 16 (20.00%) Windows 8
9 15 (18.75%) MS Excel
10 13 (16.25%) Service Management
11 12 (15.00%) Microsoft Certification
11 12 (15.00%) ITIL Certification
12 11 (13.75%) Citrix
12 11 (13.75%) Analytical Skills
13 10 (12.50%) Change Management
13 10 (12.50%) Cisco
13 10 (12.50%) TCP/IP
13 10 (12.50%) VPN
13 10 (12.50%) Windows Server 2008
14 9 (11.25%) MCP
14 9 (11.25%) Service Delivery
15 7 (8.75%) HP
15 7 (8.75%) Wireless
15 7 (8.75%) ITSM
15 7 (8.75%) Finance
16 6 (7.50%) Exchange Server 2003
16 6 (7.50%) Time Management

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (28.75%) MS Exchange
2 6 (7.50%) Exchange Server 2003
3 3 (3.75%) Exchange Server 2007
3 3 (3.75%) IIS
4 2 (2.50%) Exchange Server 2010
4 2 (2.50%) Exchange Server 2013
4 2 (2.50%) SharePoint
5 1 (1.25%) IBM Notes
5 1 (1.25%) Lync
Applications
1 39 (48.75%) MS Office
2 15 (18.75%) MS Excel
3 3 (3.75%) MS Visio
4 2 (2.50%) MS PowerPoint
Communications & Networking
1 10 (12.50%) TCP/IP
1 10 (12.50%) VPN
2 7 (8.75%) Wireless
3 5 (6.25%) DHCP
3 5 (6.25%) DNS
4 4 (5.00%) Ethernet
4 4 (5.00%) Firewall
5 3 (3.75%) HTTP
5 3 (3.75%) Wireshark
5 3 (3.75%) Intranet
5 3 (3.75%) LDAP
6 2 (2.50%) ADSL
6 2 (2.50%) Broadband
6 2 (2.50%) LAN
6 2 (2.50%) WAN
7 1 (1.25%) VoIP
7 1 (1.25%) Internet
Database & Business Intelligence
1 4 (5.00%) SQL Server
2 3 (3.75%) Relational Database
3 2 (2.50%) MS Access
3 2 (2.50%) SQL Server 2008
General
1 7 (8.75%) Finance
2 5 (6.25%) Legal
2 5 (6.25%) Advertising
3 3 (3.75%) German Language
4 2 (2.50%) Law
4 2 (2.50%) Telecoms
4 2 (2.50%) Billing
5 1 (1.25%) Banking
5 1 (1.25%) Retail
Miscellaneous
1 11 (13.75%) Analytical Skills
2 4 (5.00%) Blackberry
3 3 (3.75%) Fat Client
3 3 (3.75%) Client/Server
3 3 (3.75%) Thin Client
4 2 (2.50%) Video Conferencing
4 2 (2.50%) iPhone
4 2 (2.50%) Open Source
4 2 (2.50%) Management Information System
4 2 (2.50%) Handset
5 1 (1.25%) PDA
5 1 (1.25%) iPad
Operating Systems
1 53 (66.25%) Windows
2 23 (28.75%) Windows 7
3 18 (22.50%) Windows XP
4 16 (20.00%) Windows 8
5 10 (12.50%) Windows Server 2008
6 5 (6.25%) Windows Vista
7 4 (5.00%) Windows Server 2003
8 3 (3.75%) Windows Server 2012
9 2 (2.50%) Linux
10 1 (1.25%) Mac OS X
10 1 (1.25%) Debian
10 1 (1.25%) Fedora
10 1 (1.25%) Ubuntu
10 1 (1.25%) UNIX
10 1 (1.25%) CentOS
10 1 (1.25%) Red Hat Enterprise Linux
Processes & Methodologies
1 44 (55.00%) ITIL
2 16 (20.00%) Incident Management
3 13 (16.25%) Service Management
4 10 (12.50%) Change Management
5 9 (11.25%) Service Delivery
6 7 (8.75%) ITSM
7 6 (7.50%) Time Management
8 4 (5.00%) Asset Management
8 4 (5.00%) ITIL V3
9 2 (2.50%) ITIL V2
9 2 (2.50%) Continuous Improvement
9 2 (2.50%) Service Desk Management
9 2 (2.50%) Problem Management
9 2 (2.50%) PRINCE2
9 2 (2.50%) Stakeholder Management
10 1 (1.25%) Stakeholder Engagement
10 1 (1.25%) CRM
10 1 (1.25%) Benchmarking
10 1 (1.25%) CAD
10 1 (1.25%) Configuration Management
Programming Languages
1 2 (2.50%) C
Qualifications
1 12 (15.00%) Microsoft Certification
1 12 (15.00%) ITIL Certification
2 9 (11.25%) MCP
3 5 (6.25%) Degree
4 4 (5.00%) Security Cleared
5 3 (3.75%) VCP4
6 2 (2.50%) ITIL Foundation Certificate
6 2 (2.50%) MCSE
6 2 (2.50%) CCNA
6 2 (2.50%) Cisco Certification
6 2 (2.50%) MCDST
6 2 (2.50%) MCTS
Quality Assurance & Compliance
1 16 (20.00%) SLA
2 2 (2.50%) QA
System Software
1 49 (61.25%) Active Directory
2 6 (7.50%) XenApp
3 4 (5.00%) VMware Infrastructure
4 3 (3.75%) UAG
4 3 (3.75%) Terminal Services
5 1 (1.25%) Hyper-V
5 1 (1.25%) MetaFrame
Systems Management
1 4 (5.00%) SCCM
2 3 (3.75%) OpenView
2 3 (3.75%) MOM
2 3 (3.75%) Systems Management Server (SMS)
3 1 (1.25%) Norton AntiVirus
3 1 (1.25%) SCOM
Vendors
1 34 (42.50%) Microsoft
2 11 (13.75%) Citrix
3 10 (12.50%) Cisco
4 7 (8.75%) HP
5 5 (6.25%) Apple
6 4 (5.00%) VMware
6 4 (5.00%) Dell
7 3 (3.75%) Avaya
7 3 (3.75%) Symantec
8 2 (2.50%) McAfee
8 2 (2.50%) BT
8 2 (2.50%) Progress
9 1 (1.25%) SonicWALL
9 1 (1.25%) SolarWinds
9 1 (1.25%) Remedy
9 1 (1.25%) Lotus
9 1 (1.25%) Red Hat
9 1 (1.25%) IBM
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