The statistics below represent IT jobs advertised across the South West region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 166 166 184
Rank change year-on-year
0 +18
Permanent jobs requiring a Service Analyst 65 79 70
As % of all permanent IT jobs located in the South West 1.26% 1.39% 1.08%
As % of the Job Titles category 1.30% 1.43% 1.11%
Number of salaries quoted 58 60 62
Median salary £22,750 £22,000 £33,500
Median salary % change year-on-year
+3.40% -34.32%
90% offered a salary of more than £19,500 £18,000 £21,500
10% offered a salary of more than £40,750 £40,000 £45,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4991 5534 6307
As % of all permanent IT jobs located in the South West 97.12% 97.04% 97.39%
Number of salaries quoted 4209 4689 5245
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,675
10% offered a salary of more than £60,000 £55,500 £57,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 10 December 2016.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +26 24 £23,000 -13.20% 1
Bristol +13 18 £27,500 +27.90% 2
Gloucestershire -20 14 £22,000 -2.22% 1
Dorset +2 5 £37,500 +82.92% 1
Somerset -2 3 £19,000 -13.63% 3
Devon -16 1 £22,500 +15.38%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 10 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Analyst in the job title.

1 52 (37.96%) ITIL
2 46 (33.58%) Windows
3 41 (29.93%) MS Office
3 41 (29.93%) Service Delivery
4 38 (27.74%) Microsoft
5 37 (27.01%) Finance
6 35 (25.55%) Active Directory
7 34 (24.82%) Windows 7
8 24 (17.52%) DV Cleared
8 24 (17.52%) Security Cleared
9 23 (16.79%) Problem Management
9 23 (16.79%) Infrastructure Management
10 22 (16.06%) SC Cleared
11 18 (13.14%) Telecoms
11 18 (13.14%) SharePoint
11 18 (13.14%) Data Protection
12 17 (12.41%) MS Excel
13 16 (11.68%) Service Management
13 16 (11.68%) MS Exchange
13 16 (11.68%) Business Analysis
14 15 (10.95%) Incident Management
14 15 (10.95%) Business Intelligence
15 14 (10.22%) SAP
15 14 (10.22%) Manufacturing
15 14 (10.22%) Programme Management
15 14 (10.22%) Electronics
15 14 (10.22%) SAP Oil and Gas
15 14 (10.22%) Marketing
15 14 (10.22%) Digital Marketing
16 13 (9.49%) User Acceptance Testing

Service Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.14%) SharePoint
2 16 (11.68%) MS Exchange
3 11 (8.03%) Exchange Server 2010
4 2 (1.46%) Exchange Server 2007
5 1 (0.73%) Exchange Server 2003
5 1 (0.73%) Exchange Server 2013
5 1 (0.73%) SharePoint 2013
5 1 (0.73%) Skype for Business
Applications
1 41 (29.93%) MS Office
2 17 (12.41%) MS Excel
3 8 (5.84%) MS PowerPoint
4 3 (2.19%) MS Project
4 3 (2.19%) MS Visio
5 2 (1.46%) Spreadsheet
6 1 (0.73%) Acrobat
Business Applications
1 14 (10.22%) SAP Oil and Gas
Cloud Services
1 8 (5.84%) Office 365
Communications & Networking
1 11 (8.03%) LAN
1 11 (8.03%) WAN
2 10 (7.30%) VPN
3 5 (3.65%) Firewall
3 5 (3.65%) LDAP
4 4 (2.92%) Wireless
5 3 (2.19%) Cisco Wireless
5 3 (2.19%) DHCP
5 3 (2.19%) DNS
5 3 (2.19%) DSL
5 3 (2.19%) Ethernet
5 3 (2.19%) TCP/IP
5 3 (2.19%) VoIP
5 3 (2.19%) Wi-Fi
6 2 (1.46%) Remote Desktop
7 1 (0.73%) BGP
7 1 (0.73%) Intranet
7 1 (0.73%) OSPF
Database & Business Intelligence
1 2 (1.46%) Big Data
1 2 (1.46%) SQL Server
2 1 (0.73%) Data Warehouse
2 1 (0.73%) Power BI
2 1 (0.73%) SQL Server Analysis Services
2 1 (0.73%) SQL Server Integration Services
General
1 37 (27.01%) Finance
2 18 (13.14%) Telecoms
3 14 (10.22%) Electronics
3 14 (10.22%) Manufacturing
3 14 (10.22%) Marketing
4 4 (2.92%) Front Office
4 4 (2.92%) Retail
5 3 (2.19%) Legal
6 1 (0.73%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.73%) COM
1 1 (0.73%) XML
Miscellaneous
1 13 (9.49%) Analytical Skills
2 6 (4.38%) Virtual Team
3 4 (2.92%) iPhone
4 2 (1.46%) Blackberry
4 2 (1.46%) Enterprise Software
4 2 (1.46%) Management Information System
5 1 (0.73%) Data Centre
5 1 (0.73%) e-Learning
5 1 (0.73%) iPad
5 1 (0.73%) Social Media
5 1 (0.73%) Video Conferencing
Operating Systems
1 46 (33.58%) Windows
2 34 (24.82%) Windows 7
3 9 (6.57%) Windows Server 2003
3 9 (6.57%) Windows Server 2012
4 8 (5.84%) Linux
4 8 (5.84%) Windows Server 2008
5 7 (5.11%) Android
5 7 (5.11%) Windows Server
6 5 (3.65%) Unix
7 4 (2.92%) Windows 10
8 3 (2.19%) Mac OS X
9 2 (1.46%) Windows 8
10 1 (0.73%) Apple iOS
10 1 (0.73%) Windows XP
Processes & Methodologies
1 52 (37.96%) ITIL
2 41 (29.93%) Service Delivery
3 23 (16.79%) Infrastructure Management
3 23 (16.79%) Problem Management
4 18 (13.14%) Data Protection
5 16 (11.68%) Business Analysis
5 16 (11.68%) Service Management
6 15 (10.95%) Business Intelligence
6 15 (10.95%) Incident Management
7 14 (10.22%) Digital Marketing
7 14 (10.22%) Programme Management
8 13 (9.49%) User Acceptance Testing
9 9 (6.57%) Agile Software Development
9 9 (6.57%) SDLC
10 8 (5.84%) Project Management
11 7 (5.11%) Continuous Improvement
12 6 (4.38%) Change Management
12 6 (4.38%) ITIL V3
13 5 (3.65%) ITSM
13 5 (3.65%) Ticket Management
Programming Languages
1 7 (5.11%) SQL
2 6 (4.38%) PowerShell
3 5 (3.65%) JavaScript
4 1 (0.73%) T-SQL
Qualifications
1 24 (17.52%) DV Cleared
1 24 (17.52%) Security Cleared
2 22 (16.06%) SC Cleared
3 12 (8.76%) ITIL Foundation Certificate
4 9 (6.57%) ITIL Certification
5 8 (5.84%) Microsoft Certification
6 6 (4.38%) Degree
7 4 (2.92%) CCNA
7 4 (2.92%) Cisco Certification
7 4 (2.92%) ISEB
7 4 (2.92%) MCP
7 4 (2.92%) MCSE
8 1 (0.73%) A+ Certification
8 1 (0.73%) DBS Check
8 1 (0.73%) ISTQB
8 1 (0.73%) ISTQB Foundation Certification
8 1 (0.73%) MCSA
Quality Assurance & Compliance
1 11 (8.03%) SLA
2 5 (3.65%) ISO 9001
3 2 (1.46%) ISO/IEC 27001
System Software
1 35 (25.55%) Active Directory
2 7 (5.11%) VMware Infrastructure
3 5 (3.65%) vCloud
3 5 (3.65%) Virtual Machines
4 3 (2.19%) UAG
5 1 (0.73%) XenApp
Systems Management
1 5 (3.65%) vRealize
2 4 (2.92%) Nagios
2 4 (2.92%) SCOM
3 1 (0.73%) SCCM
Vendors
1 38 (27.74%) Microsoft
2 14 (10.22%) SAP
3 11 (8.03%) VMware
4 7 (5.11%) Citrix
4 7 (5.11%) iManage
5 6 (4.38%) Adobe
6 4 (2.92%) Apple
6 4 (2.92%) Cisco
7 3 (2.19%) Avaya
7 3 (2.19%) Dell
7 3 (2.19%) F5
7 3 (2.19%) Sage
7 3 (2.19%) Xerox
8 2 (1.46%) Oracle
9 1 (0.73%) Altiris
9 1 (0.73%) Capita
9 1 (0.73%) Facebook
9 1 (0.73%) HP
9 1 (0.73%) Planview
9 1 (0.73%) Veeam
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