The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 167 179 190
Rank change year-on-year
+12 +11
Permanent jobs requiring a Service Analyst 60 29 28
As % of all permanent IT jobs located in the South West 0.97% 0.57% 0.50%
As % of the Job Titles category 1.02% 0.60% 0.51%
Number of salaries quoted 53 22 27
Average salary £23,500 £20,000 £24,000
Average salary % change year-on-year
+17.50% -16.66%
90% offered a salary of more than £20,500 £16,000 £20,600
10% offered a salary of more than £25,000 £35,700 £31,810
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5864 4812 5444
As % of all permanent IT jobs located in the South West 95.07% 95.02% 96.29%
Number of salaries quoted 4854 4143 4828
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £23,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 29 August 2014.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +16 33 £25,000 -41.17% 1
Dorset +5 14 £20,500 - 2
Bristol - 8 £22,500 - 3
Gloucestershire -5 3 £25,500 +59.37% 1
Somerset -30 3 £25,000 +25.00%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 29 August 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 62 (65.26%) Windows
2 47 (49.47%) ITIL
3 46 (48.42%) Microsoft
4 41 (43.16%) Active Directory
5 33 (34.74%) Windows 7
6 29 (30.53%) Windows Server 2003
7 28 (29.47%) TCP/IP
7 28 (29.47%) MS Office
8 24 (25.26%) DNS
8 24 (25.26%) DHCP
8 24 (25.26%) Microsoft Certification
9 23 (24.21%) MS Exchange
10 21 (22.11%) Firewall
11 18 (18.95%) MS Excel
12 17 (17.89%) Windows XP
12 17 (17.89%) SLA
12 17 (17.89%) Exchange Server 2003
13 16 (16.84%) Finance
13 16 (16.84%) Avaya
14 15 (15.79%) Service Delivery
14 15 (15.79%) VPN
14 15 (15.79%) HP
14 15 (15.79%) Dell
14 15 (15.79%) Citrix
14 15 (15.79%) Ethernet
14 15 (15.79%) SQL Server
15 14 (14.74%) SonicWALL
16 13 (13.68%) SQL Server 2005
16 13 (13.68%) SQL Server 2008
16 13 (13.68%) ServiceNow

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 29 August 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (24.21%) MS Exchange
2 17 (17.89%) Exchange Server 2003
3 7 (7.37%) Lync
4 3 (3.16%) Exchange Server 2010
5 2 (2.11%) SharePoint
6 1 (1.05%) IIS
Applications
1 28 (29.47%) MS Office
2 18 (18.95%) MS Excel
3 5 (5.26%) MS Visio
4 3 (3.16%) MS PowerPoint
Business Applications
1 2 (2.11%) Remedy ITSM
Communications & Networking
1 28 (29.47%) TCP/IP
2 24 (25.26%) DHCP
2 24 (25.26%) DNS
3 21 (22.11%) Firewall
4 15 (15.79%) Ethernet
4 15 (15.79%) VPN
5 11 (11.58%) Wireless
6 7 (7.37%) Intranet
7 3 (3.16%) IP Telephony
8 2 (2.11%) SNMP
8 2 (2.11%) LDAP
8 2 (2.11%) LAN
8 2 (2.11%) WAN
9 1 (1.05%) ADSL
9 1 (1.05%) Broadband
9 1 (1.05%) Internet
Database & Business Intelligence
1 15 (15.79%) SQL Server
2 13 (13.68%) SQL Server 2005
2 13 (13.68%) SQL Server 2008
3 2 (2.11%) SQL Server 2012
3 2 (2.11%) Crystal Reports
General
1 16 (16.84%) Finance
2 6 (6.32%) Legal
3 2 (2.11%) Advertising
4 1 (1.05%) Aerospace
4 1 (1.05%) Back Office
4 1 (1.05%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (11.58%) .NET
Miscellaneous
1 10 (10.53%) PDA
2 8 (8.42%) Blackberry
3 5 (5.26%) iPhone
4 4 (4.21%) iPad
4 4 (4.21%) Computer Science
4 4 (4.21%) Spread Betting
5 2 (2.11%) Mathematics
5 2 (2.11%) Management Information System
6 1 (1.05%) Handset
Operating Systems
1 62 (65.26%) Windows
2 33 (34.74%) Windows 7
3 29 (30.53%) Windows Server 2003
4 17 (17.89%) Windows XP
5 10 (10.53%) Windows 8
6 5 (5.26%) Windows Server 2012
6 5 (5.26%) Windows Server 2008
7 1 (1.05%) Windows Phone
7 1 (1.05%) UNIX
7 1 (1.05%) Linux
7 1 (1.05%) Android
7 1 (1.05%) Apple iOS
Processes & Methodologies
1 47 (49.47%) ITIL
2 15 (15.79%) Service Delivery
3 12 (12.63%) Service Management
4 8 (8.42%) ITSM
4 8 (8.42%) Incident Management
4 8 (8.42%) Problem Management
5 7 (7.37%) CAD
6 5 (5.26%) Stakeholder Management
7 4 (4.21%) Time Management
7 4 (4.21%) Data Analytics
7 4 (4.21%) Analytics
8 3 (3.16%) Root Cause Analysis
8 3 (3.16%) Service Continuity Management
8 3 (3.16%) Asset Management
9 2 (2.11%) Change Management
9 2 (2.11%) Continuous Improvement
9 2 (2.11%) Business Continuity
9 2 (2.11%) Risk Assessment
9 2 (2.11%) Six Sigma
9 2 (2.11%) Network Monitoring
Programming Languages
1 3 (3.16%) SQL
1 3 (3.16%) PowerShell
2 2 (2.11%) C
Qualifications
1 24 (25.26%) Microsoft Certification
2 13 (13.68%) MCP
3 11 (11.58%) Degree
4 10 (10.53%) MCSA
5 9 (9.47%) ITIL Foundation Certificate
6 5 (5.26%) ITIL Certification
7 4 (4.21%) MCSE
7 4 (4.21%) MCITP
8 3 (3.16%) SC Cleared
8 3 (3.16%) Security Cleared
8 3 (3.16%) A+ Certification
8 3 (3.16%) Network+ Certification
9 2 (2.11%) MCDST
9 2 (2.11%) MCTS
Quality Assurance & Compliance
1 17 (17.89%) SLA
2 4 (4.21%) QA
System Software
1 41 (43.16%) Active Directory
2 12 (12.63%) Terminal Services
3 11 (11.58%) MetaFrame
4 8 (8.42%) UAG
Systems Management
1 11 (11.58%) SCCM
2 7 (7.37%) Norton AntiVirus
3 2 (2.11%) WMI
Vendors
1 46 (48.42%) Microsoft
2 16 (16.84%) Avaya
3 15 (15.79%) HP
3 15 (15.79%) Dell
3 15 (15.79%) Citrix
4 14 (14.74%) SonicWALL
5 13 (13.68%) ServiceNow
5 13 (13.68%) Apple
6 11 (11.58%) Cisco
7 10 (10.53%) Remedy
8 7 (7.37%) Symantec
9 4 (4.21%) Sophos
10 2 (2.11%) McAfee
11 1 (1.05%) LANDesk
11 1 (1.05%) Oracle
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: Yesterday
Bristol
Capita - ITIN
Salary: £18000.00 per annum
Posted: 14 days ago
Bristol, Avon
Boeing
Salary: Competitive
Posted: 21 days ago
Bournemouth, Dorset
PruHealth
Salary: From £18,000 to £19,000 per annum
Posted: 24 days ago