The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 205 199 188
Rank change year-on-year
-6 -11
Permanent jobs requiring a Service Analyst 38 30 33
As % of all permanent IT jobs located in the South West 0.58% 0.53% 0.59%
As % of the Job Titles category 0.61% 0.56% 0.61%
Number of salaries quoted 33 29 31
Average salary £22,000 £20,000 £22,500
Average salary % change year-on-year
+10.00% -11.11%
90% offered a salary of more than £20,100 £18,500 £18,000
10% offered a salary of more than £27,400 £23,500 £24,000
UK excluding London average salary £21,910 £22,000 £22,000
% change year-on-year
-0.40% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6241 5377 5394
As % of all permanent IT jobs located in the South West 95.69% 95.68% 96.41%
Number of salaries quoted 5228 4651 4786
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,000 £22,614
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South West region.

Service Analyst Salary Trend in the South West

Service Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Analyst across the South West region over the 3 months to 27 November 2014.

Service Analyst Salary Histogram in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +14 15 £21,000 -1.75% 2
Wiltshire +2 13 £22,250 +3.48% 1
Gloucestershire - 8 £22,250 - 3
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 27 November 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 73 (76.04%) Windows
2 46 (47.92%) ITIL
2 46 (47.92%) Microsoft
3 44 (45.83%) Active Directory
4 35 (36.46%) MS Office
4 35 (36.46%) Windows 7
5 27 (28.13%) MS Exchange
6 26 (27.08%) Windows XP
6 26 (27.08%) Windows Server 2003
7 23 (23.96%) SLA
8 21 (21.88%) TCP/IP
9 20 (20.83%) Citrix
9 20 (20.83%) Microsoft Certification
10 19 (19.79%) DNS
10 19 (19.79%) DHCP
10 19 (19.79%) Exchange Server 2003
11 18 (18.75%) Firewall
12 17 (17.71%) Service Delivery
12 17 (17.71%) Finance
13 16 (16.67%) MS Excel
13 16 (16.67%) HP
14 15 (15.63%) Avaya
15 14 (14.58%) Dell
15 14 (14.58%) VPN
15 14 (14.58%) Ethernet
15 14 (14.58%) SQL Server
15 14 (14.58%) SonicWALL
16 12 (12.50%) SQL Server 2008
16 12 (12.50%) Apple
17 11 (11.46%) Terminal Services

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 27 November 2014, IT jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (28.13%) MS Exchange
2 19 (19.79%) Exchange Server 2003
3 7 (7.29%) Lync
4 4 (4.17%) SharePoint
5 3 (3.13%) Exchange Server 2007
6 1 (1.04%) Exchange Server 2010
Applications
1 35 (36.46%) MS Office
2 16 (16.67%) MS Excel
3 5 (5.21%) MS Visio
4 3 (3.13%) MS PowerPoint
Communications & Networking
1 21 (21.88%) TCP/IP
2 19 (19.79%) DNS
2 19 (19.79%) DHCP
3 18 (18.75%) Firewall
4 14 (14.58%) Ethernet
4 14 (14.58%) VPN
5 10 (10.42%) Wireless
6 8 (8.33%) Intranet
7 2 (2.08%) LAN
7 2 (2.08%) WAN
8 1 (1.04%) Internet
8 1 (1.04%) IP Telephony
Database & Business Intelligence
1 14 (14.58%) SQL Server
2 12 (12.50%) SQL Server 2008
3 10 (10.42%) SQL Server 2005
4 2 (2.08%) MS Access
General
1 17 (17.71%) Finance
2 6 (6.25%) Legal
2 6 (6.25%) Advertising
3 2 (2.08%) Billing
4 1 (1.04%) Aerospace
4 1 (1.04%) Back Office
Libraries, Frameworks & Software Standards
1 10 (10.42%) .NET
Miscellaneous
1 10 (10.42%) PDA
2 7 (7.29%) Blackberry
3 5 (5.21%) Analytical Skills
4 4 (4.17%) iPhone
4 4 (4.17%) iPad
5 2 (2.08%) Open Source
5 2 (2.08%) Handset
6 1 (1.04%) Fat Client
6 1 (1.04%) Thin Client
Operating Systems
1 73 (76.04%) Windows
2 35 (36.46%) Windows 7
3 26 (27.08%) Windows XP
3 26 (27.08%) Windows Server 2003
4 11 (11.46%) Windows 8
5 10 (10.42%) Windows Server 2008
6 4 (4.17%) Windows Server 2012
6 4 (4.17%) Windows Vista
7 2 (2.08%) Linux
8 1 (1.04%) UNIX
8 1 (1.04%) Debian
8 1 (1.04%) Fedora
8 1 (1.04%) Ubuntu
8 1 (1.04%) CentOS
8 1 (1.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 46 (47.92%) ITIL
2 17 (17.71%) Service Delivery
3 9 (9.38%) Service Management
4 7 (7.29%) Problem Management
4 7 (7.29%) CAD
5 5 (5.21%) Asset Management
6 4 (4.17%) Time Management
6 4 (4.17%) Stakeholder Management
6 4 (4.17%) Change Management
6 4 (4.17%) Service Continuity Management
7 3 (3.13%) Incident Management
8 2 (2.08%) ITSM
8 2 (2.08%) Business Continuity
8 2 (2.08%) Risk Assessment
8 2 (2.08%) Change Control
8 2 (2.08%) Business Continuity Planning
9 1 (1.04%) Root Cause Analysis
9 1 (1.04%) Network Monitoring
9 1 (1.04%) Software Asset Management
9 1 (1.04%) Configuration Management
Programming Languages
1 1 (1.04%) PowerShell
Qualifications
1 20 (20.83%) Microsoft Certification
2 9 (9.38%) MCP
2 9 (9.38%) ITIL Certification
3 8 (8.33%) ITIL Foundation Certificate
4 4 (4.17%) MCSA
4 4 (4.17%) MCDST
4 4 (4.17%) MCTS
5 3 (3.13%) Degree
5 3 (3.13%) Security Cleared
6 2 (2.08%) MCITP
6 2 (2.08%) MCSE
7 1 (1.04%) A+ Certification
7 1 (1.04%) Network+ Certification
Quality Assurance & Compliance
1 23 (23.96%) SLA
2 1 (1.04%) QA
System Software
1 44 (45.83%) Active Directory
2 11 (11.46%) MetaFrame
2 11 (11.46%) Terminal Services
3 7 (7.29%) UAG
4 6 (6.25%) XenApp
5 1 (1.04%) VMware Infrastructure
5 1 (1.04%) Hyper-V
Systems Management
1 10 (10.42%) SCCM
2 7 (7.29%) Norton AntiVirus
3 2 (2.08%) OpenView
4 1 (1.04%) SCOM
Vendors
1 46 (47.92%) Microsoft
2 20 (20.83%) Citrix
3 16 (16.67%) HP
4 15 (15.63%) Avaya
5 14 (14.58%) Dell
5 14 (14.58%) SonicWALL
6 12 (12.50%) Apple
7 11 (11.46%) Cisco
8 8 (8.33%) Symantec
9 5 (5.21%) Remedy
10 4 (4.17%) McAfee
11 3 (3.13%) ServiceNow
12 2 (2.08%) BT
13 1 (1.04%) VMware
13 1 (1.04%) SolarWinds
13 1 (1.04%) Sophos
13 1 (1.04%) Red Hat
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: 2 days ago
Clevedon, Avon
Genium Selection Limited
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
South West
Brimstone Consulting
Posted: 7 days ago
Swindon
CPS Group
Salary: £29000.00 - £35000.00 per annum + Pension, bonus, benefits
Posted: 8 days ago
South West UK
Edward Carter Solutions
Salary: £21,000 - £23,000
Posted: 16 days ago
Bristol, Avon
Boeing
Salary: Competitive salary
Posted: 21 days ago
Cheltenham
Opus Recruitment Solutions Ltd
Salary: £27000 per annum
Posted: 27 days ago