The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 50 84 60
Rank change year-on-year
+34 -24
Permanent jobs requiring a Support Engineer 52 9 40
As % of all permanent IT jobs located in Wiltshire 4.71% 0.92% 3.41%
As % of the Job Titles category 4.90% 0.96% 3.60%
Number of salaries quoted 49 9 34
Average salary £27,000 £24,500 £24,000
Average salary % change year-on-year
+10.20% +2.08%
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1062 937 1110
As % of all permanent IT jobs located in Wiltshire 96.11% 96.00% 94.71%
Number of salaries quoted 904 826 1011
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,000 £23,000 £24,000
10% offered a salary of more than £57,500 £51,400 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wiltshire region.

Support Engineer Salary Trend in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wiltshire region over the 3 months to 30 January 2015.

Support Engineer Salary Histogram in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +17 29 £26,000 +6.12% 3
Swindon +10 15 £30,000 -7.69% 3
Calne -1 1 £20,000 -
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 January 2015, IT jobs across the Wiltshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 66 (70.97%) Windows
2 47 (50.54%) Active Directory
3 38 (40.86%) Microsoft
3 38 (40.86%) VMware
4 31 (33.33%) ITIL
5 30 (32.26%) MS Excel
5 30 (32.26%) VMware Infrastructure
6 28 (30.11%) Firewall
7 27 (29.03%) Windows Server 2008
8 26 (27.96%) Change Management
8 26 (27.96%) Linux
9 25 (26.88%) SQL
10 21 (22.58%) MS Office
10 21 (22.58%) TCP/IP
11 16 (17.20%) VPN
11 16 (17.20%) Microsoft Certification
12 15 (16.13%) SLA
13 14 (15.05%) Process Management
13 14 (15.05%) Security Cleared
14 13 (13.98%) Windows Server 2003
14 13 (13.98%) Red Hat
14 13 (13.98%) Windows XP
15 12 (12.90%) Hyper-V
16 11 (11.83%) Red Hat Enterprise Linux
16 11 (11.83%) UNIX
16 11 (11.83%) MCSE
16 11 (11.83%) Cisco Certification
17 10 (10.75%) Finance
17 10 (10.75%) XML
17 10 (10.75%) Oracle

Support Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 30 January 2015, IT jobs across the Wiltshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (8.60%) MS Exchange
2 7 (7.53%) SharePoint
2 7 (7.53%) IIS
3 5 (5.38%) Exchange Server 2010
4 4 (4.30%) Exchange Server 2007
5 2 (2.15%) Blackberry Enterprise Server
5 2 (2.15%) BizTalk Server
5 2 (2.15%) IBM Notes
6 1 (1.08%) SharePoint 2010
Applications
1 30 (32.26%) MS Excel
2 21 (22.58%) MS Office
3 8 (8.60%) MS PowerPoint
4 1 (1.08%) MS Visio
Cloud Services
1 4 (4.30%) Office 365
2 2 (2.15%) Microsoft Azure
Communications & Networking
1 28 (30.11%) Firewall
2 21 (22.58%) TCP/IP
3 16 (17.20%) VPN
4 10 (10.75%) SAN
5 8 (8.60%) VoIP
5 8 (8.60%) LAN
6 7 (7.53%) PBX
6 7 (7.53%) DNS
6 7 (7.53%) DHCP
6 7 (7.53%) TETRA
6 7 (7.53%) DASS2
6 7 (7.53%) DPNSS
7 5 (5.38%) SSL
7 5 (5.38%) IPsec
7 5 (5.38%) NAS
8 2 (2.15%) Internet
8 2 (2.15%) Wireless
8 2 (2.15%) WAN
9 1 (1.08%) Wi-Fi
9 1 (1.08%) MRTG
Database & Business Intelligence
1 5 (5.38%) SQL Server
2 3 (3.23%) SQL Server Reporting Services
Development Applications
1 1 (1.08%) Visual Studio
1 1 (1.08%) Eclipse
1 1 (1.08%) NetBeans
1 1 (1.08%) Team Foundation Server
General
1 10 (10.75%) Finance
2 5 (5.38%) Advertising
3 2 (2.15%) Banking
3 2 (2.15%) Telecoms
4 1 (1.08%) Back Office
4 1 (1.08%) Billing
Libraries, Frameworks & Software Standards
1 10 (10.75%) XML
2 7 (7.53%) CSS
3 2 (2.15%) .NET
4 1 (1.08%) HTML
4 1 (1.08%) J2EE
4 1 (1.08%) .NET Framework
Miscellaneous
1 3 (3.23%) Computer Science
1 3 (3.23%) Analytical Skills
2 2 (2.15%) Fat Client
2 2 (2.15%) Blackberry
2 2 (2.15%) Clustering
2 2 (2.15%) Replication
2 2 (2.15%) Thin Client
3 1 (1.08%) Client/Server
3 1 (1.08%) Foreign Exchange (FX)
3 1 (1.08%) Management Information System
3 1 (1.08%) CMDB
Operating Systems
1 66 (70.97%) Windows
2 27 (29.03%) Windows Server 2008
3 26 (27.96%) Linux
4 13 (13.98%) Windows Server 2003
4 13 (13.98%) Windows XP
5 11 (11.83%) Red Hat Enterprise Linux
5 11 (11.83%) UNIX
6 9 (9.68%) Windows Server 2012
7 7 (7.53%) Windows 2000 Server
7 7 (7.53%) Windows 7
8 6 (6.45%) Windows Vista
9 5 (5.38%) CentOS
10 3 (3.23%) Windows 8
11 1 (1.08%) Mac OS
Processes & Methodologies
1 31 (33.33%) ITIL
2 26 (27.96%) Change Management
3 14 (15.05%) Process Management
4 9 (9.68%) Disaster Recovery
4 9 (9.68%) Scrum
5 7 (7.53%) Workflow
5 7 (7.53%) Migration
5 7 (7.53%) Service Management
5 7 (7.53%) Service Delivery
5 7 (7.53%) Network Monitoring
6 6 (6.45%) Performance Tuning
6 6 (6.45%) Root Cause Analysis
6 6 (6.45%) Problem Management
6 6 (6.45%) Time Management
6 6 (6.45%) Continuous Improvement
6 6 (6.45%) Change Control
6 6 (6.45%) Risk Management
6 6 (6.45%) OO
7 4 (4.30%) Technical Architecture
8 3 (3.23%) BCP
Programming Languages
1 25 (26.88%) SQL
2 9 (9.68%) PowerShell
3 7 (7.53%) VB
4 6 (6.45%) VBA
4 6 (6.45%) VBScript
5 3 (3.23%) Shell Script
6 2 (2.15%) Java
7 1 (1.08%) JavaScript
7 1 (1.08%) PHP
7 1 (1.08%) PL/SQL
7 1 (1.08%) C#
7 1 (1.08%) VB.NET
Qualifications
1 16 (17.20%) Microsoft Certification
2 14 (15.05%) Security Cleared
3 11 (11.83%) MCSE
3 11 (11.83%) Cisco Certification
4 8 (8.60%) SC Cleared
5 6 (6.45%) MCP
5 6 (6.45%) CCNA
6 5 (5.38%) CCNP
6 5 (5.38%) Degree
6 5 (5.38%) MCTS
6 5 (5.38%) MCITP
6 5 (5.38%) VMware Certified Professional (VCP)
7 4 (4.30%) A+ Certification
8 3 (3.23%) ISEB
8 3 (3.23%) ISTQB
9 2 (2.15%) ITIL Foundation Certificate
10 1 (1.08%) MCSA
Quality Assurance & Compliance
1 15 (16.13%) SLA
System Software
1 47 (50.54%) Active Directory
2 30 (32.26%) VMware Infrastructure
3 12 (12.90%) Hyper-V
4 6 (6.45%) Firmware
5 5 (5.38%) VMware ESX
5 5 (5.38%) vSphere
5 5 (5.38%) vCloud
6 4 (4.30%) XenApp
7 2 (2.15%) ISA Server
8 1 (1.08%) XenServer
8 1 (1.08%) XenDesktop
Systems Management
1 6 (6.45%) Nagios
1 6 (6.45%) NetBackup
2 5 (5.38%) Puppet
2 5 (5.38%) WSUS
3 4 (4.30%) Backup Exec
4 2 (2.15%) SCCM
4 2 (2.15%) SCOM
4 2 (2.15%) HP SIM
5 1 (1.08%) Check_MK
Vendors
1 38 (40.86%) Microsoft
1 38 (40.86%) VMware
2 13 (13.98%) Red Hat
3 10 (10.75%) Oracle
4 8 (8.60%) Siemens
4 8 (8.60%) HP
5 7 (7.53%) Nortel
6 6 (6.45%) Symantec
6 6 (6.45%) Citrix
6 6 (6.45%) Cisco
7 2 (2.15%) Acronis
7 2 (2.15%) Remedy
7 2 (2.15%) Lotus
7 2 (2.15%) NetApp
8 1 (1.08%) Apple
8 1 (1.08%) Dell
8 1 (1.08%) Juniper
8 1 (1.08%) SolarWinds
8 1 (1.08%) F5
8 1 (1.08%) ServiceNow
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