The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 49 88 69
Rank change year-on-year
+39 -19
Permanent jobs requiring a Support Engineer 52 7 31
As % of all permanent IT jobs located in Wiltshire 4.49% 0.66% 2.77%
As % of the Job Titles category 4.69% 0.69% 2.92%
Number of salaries quoted 47 7 26
Average salary £27,000 £27,500 £26,000
Average salary % change year-on-year
-1.81% +5.76%
90% offered a salary of more than £22,500 £20,600 £24,000
10% offered a salary of more than £39,100 £33,100 £40,500
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1108 1018 1060
As % of all permanent IT jobs located in Wiltshire 95.76% 95.86% 94.56%
Number of salaries quoted 943 861 969
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £23,000 £25,000
10% offered a salary of more than £57,500 £50,318 £56,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wiltshire

Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wiltshire region.

Support Engineer Salary Trend in Wiltshire

Support Engineer
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wiltshire region over the 3 months to 18 December 2014.

Support Engineer Salary Histogram in Wiltshire

Support Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wiltshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +8 31 £26,000 -5.45% 6
Swindon +15 15 £30,000 - 3
Melksham - 4 £27,000 -
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 December 2014, IT jobs across the Wiltshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 77 (70.64%) Windows
2 60 (55.05%) Active Directory
3 48 (44.04%) VMware
4 44 (40.37%) Microsoft
5 41 (37.61%) Firewall
6 37 (33.94%) MS Excel
7 35 (32.11%) ITIL
7 35 (32.11%) VMware Infrastructure
8 32 (29.36%) Windows Server 2008
9 31 (28.44%) SQL
10 29 (26.61%) Linux
11 27 (24.77%) MS Office
11 27 (24.77%) VPN
12 26 (23.85%) Change Management
13 25 (22.94%) TCP/IP
14 23 (21.10%) SLA
15 21 (19.27%) Windows XP
16 18 (16.51%) Windows Server 2003
17 17 (15.60%) Security Cleared
18 16 (14.68%) XML
18 16 (14.68%) Microsoft Certification
19 15 (13.76%) DNS
19 15 (13.76%) DHCP
20 14 (12.84%) MS PowerPoint
21 13 (11.93%) SAN
21 13 (11.93%) Red Hat
22 12 (11.01%) UNIX
22 12 (11.01%) Oracle
22 12 (11.01%) Risk Management
22 12 (11.01%) Finance

Support Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 December 2014, IT jobs across the Wiltshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (10.09%) IIS
2 8 (7.34%) SharePoint
3 7 (6.42%) MS Exchange
4 6 (5.50%) Exchange Server 2010
5 5 (4.59%) Exchange Server 2007
6 2 (1.83%) Exchange Server 2013
6 2 (1.83%) BizTalk Server
7 1 (0.92%) SharePoint 2010
Applications
1 37 (33.94%) MS Excel
2 27 (24.77%) MS Office
3 14 (12.84%) MS PowerPoint
Cloud Services
1 5 (4.59%) Office 365
2 4 (3.67%) SaaS
3 2 (1.83%) Microsoft Azure
Communications & Networking
1 41 (37.61%) Firewall
2 27 (24.77%) VPN
3 25 (22.94%) TCP/IP
4 15 (13.76%) DNS
4 15 (13.76%) DHCP
5 13 (11.93%) SAN
6 9 (8.26%) VoIP
7 6 (5.50%) PBX
7 6 (5.50%) DASS2
7 6 (5.50%) DPNSS
7 6 (5.50%) SSL
7 6 (5.50%) IPsec
7 6 (5.50%) TETRA
7 6 (5.50%) NAS
8 5 (4.59%) LAN
9 4 (3.67%) LDAP
9 4 (3.67%) HTTP
9 4 (3.67%) SMTP
9 4 (3.67%) Wireshark
10 3 (2.75%) MRTG
Database & Business Intelligence
1 4 (3.67%) SQL Server
1 4 (3.67%) Relational Database
2 3 (2.75%) SQL Server Reporting Services
Development Applications
1 1 (0.92%) Visual Studio
1 1 (0.92%) Eclipse
1 1 (0.92%) NetBeans
1 1 (0.92%) Team Foundation Server
General
1 12 (11.01%) Finance
2 5 (4.59%) Telecoms
3 4 (3.67%) Advertising
3 4 (3.67%) Banking
4 2 (1.83%) Retail
4 2 (1.83%) Back Office
5 1 (0.92%) Electronics
5 1 (0.92%) Aerospace
5 1 (0.92%) Billing
5 1 (0.92%) Avionics
5 1 (0.92%) Military
Libraries, Frameworks & Software Standards
1 16 (14.68%) XML
2 6 (5.50%) CSS
3 2 (1.83%) .NET
4 1 (0.92%) .NET Framework
Miscellaneous
1 7 (6.42%) Computer Science
1 7 (6.42%) Analytical Skills
2 5 (4.59%) Client/Server
3 4 (3.67%) Thin Client
3 4 (3.67%) Fat Client
4 2 (1.83%) Management Information System
5 1 (0.92%) Clustering
5 1 (0.92%) Foreign Exchange (FX)
5 1 (0.92%) CMDB
Operating Systems
1 77 (70.64%) Windows
2 32 (29.36%) Windows Server 2008
3 29 (26.61%) Linux
4 21 (19.27%) Windows XP
5 18 (16.51%) Windows Server 2003
6 12 (11.01%) Windows Vista
6 12 (11.01%) Red Hat Enterprise Linux
6 12 (11.01%) UNIX
7 8 (7.34%) Windows Server 2012
8 7 (6.42%) Windows 7
9 6 (5.50%) Windows 2000 Server
9 6 (5.50%) CentOS
10 4 (3.67%) Windows 8
11 1 (0.92%) Mac OS
Processes & Methodologies
1 35 (32.11%) ITIL
2 26 (23.85%) Change Management
3 12 (11.01%) Risk Management
3 12 (11.01%) Service Management
3 12 (11.01%) Process Management
3 12 (11.01%) Change Control
4 11 (10.09%) Scrum
5 9 (8.26%) Disaster Recovery
5 9 (8.26%) Migration
6 8 (7.34%) OO
7 7 (6.42%) Service Delivery
8 6 (5.50%) Workflow
8 6 (5.50%) Continuous Improvement
8 6 (5.50%) Root Cause Analysis
8 6 (5.50%) Performance Tuning
8 6 (5.50%) Network Monitoring
8 6 (5.50%) Problem Management
8 6 (5.50%) Time Management
9 3 (2.75%) Performance Management
9 3 (2.75%) Incident Management
Programming Languages
1 31 (28.44%) SQL
2 9 (8.26%) VB
3 8 (7.34%) VBScript
3 8 (7.34%) VBA
3 8 (7.34%) PowerShell
4 5 (4.59%) C#
4 5 (4.59%) Java
4 5 (4.59%) JavaScript
5 3 (2.75%) Shell Script
6 1 (0.92%) PL/SQL
6 1 (0.92%) VB.NET
Qualifications
1 17 (15.60%) Security Cleared
2 16 (14.68%) Microsoft Certification
3 11 (10.09%) Cisco Certification
3 11 (10.09%) MCSE
4 10 (9.17%) Degree
4 10 (9.17%) SC Cleared
5 8 (7.34%) MCP
6 6 (5.50%) CCNP
6 6 (5.50%) VMware Certified Professional (VCP)
7 5 (4.59%) CCNA
8 4 (3.67%) MCTS
8 4 (3.67%) MCITP
9 3 (2.75%) ISTQB
9 3 (2.75%) ISEB
9 3 (2.75%) A+ Certification
10 1 (0.92%) ITIL Certification
10 1 (0.92%) MCSA
Quality Assurance & Compliance
1 23 (21.10%) SLA
System Software
1 60 (55.05%) Active Directory
2 35 (32.11%) VMware Infrastructure
3 12 (11.01%) Hyper-V
4 7 (6.42%) vSphere
5 6 (5.50%) vCloud
5 6 (5.50%) Firmware
6 4 (3.67%) VMware ESX
6 4 (3.67%) XenApp
Systems Management
1 8 (7.34%) Nagios
2 7 (6.42%) SCCM
3 6 (5.50%) NetBackup
4 5 (4.59%) Puppet
4 5 (4.59%) WSUS
5 4 (3.67%) Backup Exec
5 4 (3.67%) MOM
5 4 (3.67%) Systems Management Server (SMS)
6 3 (2.75%) Check_MK
Vendors
1 48 (44.04%) VMware
2 44 (40.37%) Microsoft
3 13 (11.93%) Red Hat
4 12 (11.01%) Oracle
5 9 (8.26%) Citrix
6 8 (7.34%) Cisco
7 7 (6.42%) Siemens
8 6 (5.50%) Symantec
8 6 (5.50%) HP
8 6 (5.50%) Nortel
9 4 (3.67%) Juniper
9 4 (3.67%) Remedy
9 4 (3.67%) F5
10 2 (1.83%) McAfee
10 2 (1.83%) Acronis
10 2 (1.83%) NetApp
11 1 (0.92%) Apple
11 1 (0.92%) IBM
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