The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 97 81 84
Rank change year-on-year
-16 +3
Permanent jobs citing Incident Management 6 10 17
As % of all permanent IT jobs located in Wiltshire 0.49% 1.02% 1.38%
As % of the Processes & Methodologies category 0.59% 1.21% 1.80%
Number of salaries quoted 5 9 16
Average salary £21,500 £42,500 £27,750
Average salary % change year-on-year
-49.41% +53.15%
90% offered a salary of more than £20,000 £25,800 £24,500
10% offered a salary of more than £43,500 £45,500 £48,500
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1012 824 942
As % of all permanent IT jobs located in Wiltshire 81.81% 84.43% 76.52%
Number of salaries quoted 843 678 845
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,000 £28,500 £25,000
10% offered a salary of more than £56,500 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wiltshire

Incident Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wiltshire region.

Incident Management Salary Trend in Wiltshire

Incident Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Wiltshire region over the 3 months to 29 August 2014.

Incident Management Salary Histogram in Wiltshire

Incident Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Wiltshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -9 5 £25,750 -39.41%
Chippenham -23 1 £19,000 -52.79%
Incident Management
South West

Incident Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 10 (66.67%) ITIL
2 9 (60.00%) Windows
3 6 (40.00%) Microsoft
3 6 (40.00%) SLA
4 5 (33.33%) Service Delivery
4 5 (33.33%) MS Excel
4 5 (33.33%) Windows 8
5 4 (26.67%) Management Information System
5 4 (26.67%) Information Security
5 4 (26.67%) Service Management
5 4 (26.67%) Windows 7
6 3 (20.00%) VMware Infrastructure
6 3 (20.00%) MCITP
6 3 (20.00%) Application Packaging
6 3 (20.00%) LANDesk
6 3 (20.00%) SCCM
6 3 (20.00%) MCSE
6 3 (20.00%) VMware
6 3 (20.00%) Back Office
6 3 (20.00%) Firewall
6 3 (20.00%) Foreign Exchange (FX)
6 3 (20.00%) Apple
6 3 (20.00%) SharePoint
6 3 (20.00%) Windows XP
6 3 (20.00%) Active Directory
6 3 (20.00%) Microsoft Certification
6 3 (20.00%) LAN
6 3 (20.00%) Infrastructure Management
7 2 (13.33%) Technical Analysis
7 2 (13.33%) Windows Server 2012

Incident Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) SharePoint
2 2 (13.33%) Oracle Application Server
3 1 (6.67%) MS Exchange
Applications
1 5 (33.33%) MS Excel
2 2 (13.33%) MS Visio
2 2 (13.33%) MS PowerPoint
2 2 (13.33%) MS Office
Business Applications
1 2 (13.33%) Remedy ITSM
Communications & Networking
1 3 (20.00%) LAN
1 3 (20.00%) Firewall
2 2 (13.33%) WAN
2 2 (13.33%) SMTP
Database & Business Intelligence
1 2 (13.33%) SQL Server
General
1 3 (20.00%) Back Office
2 1 (6.67%) Finance
2 1 (6.67%) Retail
Job Titles
1 3 (20.00%) Analyst
1 3 (20.00%) Operations Manager
1 3 (20.00%) Desktop Engineer
1 3 (20.00%) Security Manager
1 3 (20.00%) IT Operations Manager
2 2 (13.33%) Service Analyst
2 2 (13.33%) Senior UNIX Engineer
2 2 (13.33%) UNIX Engineer
2 2 (13.33%) Service Manager
2 2 (13.33%) Service Desk Analyst
3 1 (6.67%) Delivery Manager
3 1 (6.67%) Services Delivery Manager
3 1 (6.67%) Security Analyst
3 1 (6.67%) 1st Line Support
3 1 (6.67%) IT Security Analyst
3 1 (6.67%) IT Services Manager
Libraries, Frameworks & Software Standards
1 3 (20.00%) Application Packaging
Miscellaneous
1 4 (26.67%) Management Information System
2 3 (20.00%) Foreign Exchange (FX)
3 1 (6.67%) IVR
3 1 (6.67%) CMDB
3 1 (6.67%) Video Conferencing
Operating Systems
1 9 (60.00%) Windows
2 5 (33.33%) Windows 8
3 4 (26.67%) Windows 7
4 3 (20.00%) Windows XP
5 2 (13.33%) Windows Server 2008
5 2 (13.33%) Red Hat Enterprise Linux
5 2 (13.33%) Solaris
5 2 (13.33%) Linux
5 2 (13.33%) UNIX
5 2 (13.33%) Windows Server 2012
Processes & Methodologies
1 10 (66.67%) ITIL
2 5 (33.33%) Service Delivery
3 4 (26.67%) Information Security
3 4 (26.67%) Service Management
4 3 (20.00%) Infrastructure Management
5 2 (13.33%) Technical Analysis
5 2 (13.33%) ITSM
6 1 (6.67%) Stakeholder Management
6 1 (6.67%) Configuration Management
6 1 (6.67%) Problem Management
6 1 (6.67%) ITIL V3
6 1 (6.67%) Demand Management
Qualifications
1 3 (20.00%) MCSE
1 3 (20.00%) Microsoft Certification
1 3 (20.00%) MCITP
2 2 (13.33%) SC Cleared
2 2 (13.33%) Security Cleared
3 1 (6.67%) CISMP
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 3 (20.00%) Active Directory
1 3 (20.00%) VMware Infrastructure
2 2 (13.33%) Postfix
Systems Management
1 3 (20.00%) SCCM
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) Apple
2 3 (20.00%) VMware
2 3 (20.00%) LANDesk
3 2 (13.33%) Remedy
3 2 (13.33%) BMC
3 2 (13.33%) Red Hat
3 2 (13.33%) Oracle
4 1 (6.67%) Cisco