The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 73 74 88
Rank change year-on-year
+1 +14
Permanent jobs citing Incident Management 20 25 10
As % of all permanent IT jobs located in Wiltshire 1.87% 2.31% 1.03%
As % of the Processes & Methodologies category 2.14% 2.51% 1.20%
Number of salaries quoted 19 16 7
Average salary £30,500 £24,500 £27,000
Average salary % change year-on-year
+24.48% -9.25%
UK excluding London average salary £40,000 £40,000 £37,197
% change year-on-year
- +7.53%
Incident Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
933 995 830
As % of all permanent IT jobs located in Wiltshire 87.11% 91.79% 85.57%
Number of salaries quoted 857 841 735
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Incident Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wiltshire

Incident Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wiltshire region.

Incident Management Salary Trend in Wiltshire

Incident Management
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Wiltshire region over the 3 months to 5 February 2016.

Incident Management Salary Histogram in Wiltshire

Incident Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Wiltshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury +5 7 £29,750 +38.37%
Chippenham +1 6 £33,000 +78.37%
Swindon -3 3 £40,000 +39.13%
Corsham -4 3 £18,500 -39.34% 1
Malmesbury - 1 - -
Incident Management
South West

Incident Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 5 February 2016, IT jobs across the Wiltshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 22 (66.67%) ITIL
2 17 (51.52%) Problem Management
3 16 (48.48%) Service Management
4 12 (36.36%) Change Management
4 12 (36.36%) Active Directory
5 10 (30.30%) Windows
6 9 (27.27%) Citrix
6 9 (27.27%) MS Exchange
6 9 (27.27%) XenApp
6 9 (27.27%) Windows Server
7 8 (24.24%) Security Cleared
7 8 (24.24%) LAN
7 8 (24.24%) WAN
7 8 (24.24%) ITIL Certification
7 8 (24.24%) Service Delivery
7 8 (24.24%) Finance
8 7 (21.21%) Microsoft
8 7 (21.21%) SQL
8 7 (21.21%) Windows Server 2008
8 7 (21.21%) Exchange Server 2010
8 7 (21.21%) ITIL Foundation Certificate
8 7 (21.21%) Data Centre
9 6 (18.18%) SC Cleared
9 6 (18.18%) TCP/IP
9 6 (18.18%) Wi-Fi
9 6 (18.18%) Microsoft Certification
10 5 (15.15%) HP
10 5 (15.15%) Nagios
10 5 (15.15%) SCCM
10 5 (15.15%) SCOM

Incident Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 5 February 2016, IT jobs across the Wiltshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (27.27%) MS Exchange
2 7 (21.21%) Exchange Server 2010
3 2 (6.06%) IIS
4 1 (3.03%) SharePoint
Applications
1 1 (3.03%) MS Excel
1 1 (3.03%) MS Office
Cloud Services
1 3 (9.09%) Office 365
2 1 (3.03%) SaaS
Communications & Networking
1 8 (24.24%) LAN
1 8 (24.24%) WAN
2 6 (18.18%) TCP/IP
2 6 (18.18%) Wi-Fi
3 3 (9.09%) Firewall
4 2 (6.06%) BGP
4 2 (6.06%) Cisco IOS
4 2 (6.06%) Cisco Nexus
4 2 (6.06%) EIGRP
4 2 (6.06%) Wireshark
5 1 (3.03%) Network Security
Database & Business Intelligence
1 2 (6.06%) SQL Server
Development Applications
1 2 (6.06%) VSS/SourceSafe
General
1 8 (24.24%) Finance
2 3 (9.09%) Manufacturing
3 1 (3.03%) Aerospace
3 1 (3.03%) Military
3 1 (3.03%) Telecoms
Job Titles
1 10 (30.30%) Analyst
2 9 (27.27%) Service Desk Support
3 8 (24.24%) Service Analyst
3 8 (24.24%) Service Desk Analyst
4 7 (21.21%) Support Engineer
5 6 (18.18%) 2nd Line Service Desk Analyst
5 6 (18.18%) 2nd Line Support
5 6 (18.18%) 2nd Line Support Analyst
6 5 (15.15%) Delivery Manager
6 5 (15.15%) Service Desk Support Analyst
6 5 (15.15%) Service Manager
6 5 (15.15%) Services Delivery Manager
7 4 (12.12%) 1st Line Engineer
7 4 (12.12%) 1st Line Support
7 4 (12.12%) 1st Line Support Engineer
7 4 (12.12%) First Line Help Desk Support
7 4 (12.12%) Help Desk Engineer
7 4 (12.12%) Help Desk Support
7 4 (12.12%) Help Desk Support Engineer
7 4 (12.12%) Service Desk Engineer
Miscellaneous
1 7 (21.21%) Data Centre
2 2 (6.06%) Clustering
2 2 (6.06%) Cyberthreat
2 2 (6.06%) Life Science
3 1 (3.03%) Distributed Denial-of-Service
3 1 (3.03%) Management Information System
3 1 (3.03%) Private Cloud
3 1 (3.03%) Public Cloud
3 1 (3.03%) Security Operations Centre
Operating Systems
1 10 (30.30%) Windows
2 9 (27.27%) Windows Server
3 7 (21.21%) Windows Server 2008
4 1 (3.03%) Linux
Processes & Methodologies
1 22 (66.67%) ITIL
2 17 (51.52%) Problem Management
3 16 (48.48%) Service Management
4 12 (36.36%) Change Management
5 8 (24.24%) Service Delivery
6 4 (12.12%) Continuous Improvement
6 4 (12.12%) Information Security
6 4 (12.12%) Stakeholder Management
7 3 (9.09%) Cybersecurity
7 3 (9.09%) Disaster Recovery
7 3 (9.09%) Identity Access Management
7 3 (9.09%) Network Monitoring
7 3 (9.09%) Programme Management
7 3 (9.09%) Release Management
8 2 (6.06%) Cyber Threat Intelligence
8 2 (6.06%) Line Management
8 2 (6.06%) Performance Monitoring
8 2 (6.06%) Security Operations
8 2 (6.06%) Security Patching
8 2 (6.06%) Time Management
Programming Languages
1 7 (21.21%) SQL
2 1 (3.03%) C
Qualifications
1 8 (24.24%) ITIL Certification
1 8 (24.24%) Security Cleared
2 7 (21.21%) ITIL Foundation Certificate
3 6 (18.18%) Microsoft Certification
3 6 (18.18%) SC Cleared
4 3 (9.09%) CEH
4 3 (9.09%) CISM
4 3 (9.09%) CISSP
4 3 (9.09%) Degree
4 3 (9.09%) GIAC
5 2 (6.06%) CCA
5 2 (6.06%) CCAA
5 2 (6.06%) CCEE
5 2 (6.06%) CCNP
5 2 (6.06%) Cisco Certification
5 2 (6.06%) Citrix Certification
5 2 (6.06%) MCITP
5 2 (6.06%) MCP
5 2 (6.06%) MCSE
5 2 (6.06%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (12.12%) SLA
System Software
1 12 (36.36%) Active Directory
2 9 (27.27%) XenApp
Systems Management
1 5 (15.15%) HP SIM
1 5 (15.15%) Nagios
1 5 (15.15%) SCCM
1 5 (15.15%) SCOM
2 2 (6.06%) Cisco LMS
2 2 (6.06%) Opsview
3 1 (3.03%) ZENworks
Vendors
1 9 (27.27%) Citrix
2 7 (21.21%) Microsoft
3 5 (15.15%) FrontRange
3 5 (15.15%) HP
3 5 (15.15%) SolarWinds
4 2 (6.06%) Cisco
4 2 (6.06%) Symantec
4 2 (6.06%) VMware
5 1 (3.03%) AppSense
5 1 (3.03%) Remedy
5 1 (3.03%) Wyse