ISO/IEC 20000 Jobs with Work from Home Options

ISO/IEC 20000 (supersedes BS 15000)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 565 646 825
Rank change year-on-year +81 +179 -286
Permanent jobs citing ISO/IEC 20000 12 17 13
As % of all permanent jobs with a WFH option 0.035% 0.041% 0.019%
As % of the Quality Assurance & Compliance category 0.28% 0.28% 0.12%
Number of salaries quoted 5 11 11
10th Percentile £37,800 - £45,000
25th Percentile £52,500 £46,250 £48,125
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
75th Percentile £57,500 £60,000 £58,750
90th Percentile £60,500 £62,750 £75,000
UK median annual salary £50,000 £51,750 £47,500
% change year-on-year -3.38% +8.95% -9.52%

All Quality Assurance and Compliance Skills
Work from Home

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 4,303 6,038 10,975
As % of all permanent jobs with a WFH option 12.73% 14.59% 15.96%
Number of salaries quoted 3,248 4,094 6,031
10th Percentile £34,750 £36,250 £32,500
25th Percentile £42,500 £46,000 £42,500
Median annual salary (50th Percentile) £57,500 £60,000 £55,575
Median % change year-on-year -4.17% +7.96% +5.86%
75th Percentile £73,750 £77,500 £73,750
90th Percentile £95,000 £92,500 £90,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +2.80%

ISO/IEC 20000
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ISO/IEC 20000 as a proportion of all IT jobs advertised.

ISO/IEC 20000 trend for jobs with a WFH option

ISO/IEC 20000
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ISO/IEC 20000.

ISO/IEC 20000 salary trend for jobs with a WFH option

ISO/IEC 20000
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ISO/IEC 20000 over the 6 months to 12 May 2024.

ISO/IEC 20000 salary histogram for jobs with a WFH option

ISO/IEC 20000
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 10 (83.33%) Azure
2 8 (66.67%) AWS
3 1 (8.33%) Cloud Computing
3 1 (8.33%) Cloudflare
Communications & Networking
1 8 (66.67%) SD-WAN
1 8 (66.67%) Wi-Fi
1 8 (66.67%) Wireless
General
1 8 (66.67%) Finance
1 8 (66.67%) Retail
2 4 (33.33%) Social Skills
3 2 (16.67%) Agriculture
Job Titles
1 8 (66.67%) Network Engineer
1 8 (66.67%) Senior
1 8 (66.67%) Senior Network Engineer
2 1 (8.33%) Analyst
2 1 (8.33%) Head of Service Management
2 1 (8.33%) Incident Analyst
2 1 (8.33%) Incident and Problem Analyst
2 1 (8.33%) IT Manager
2 1 (8.33%) IT Services Manager
2 1 (8.33%) IT Support
2 1 (8.33%) IT Support Manager
2 1 (8.33%) Problem Analyst
2 1 (8.33%) Project Manager
2 1 (8.33%) Service Manager
2 1 (8.33%) Service Support Manager
2 1 (8.33%) Support Manager
Miscellaneous
1 8 (66.67%) Driving Licence
2 1 (8.33%) Product Ownership
Processes & Methodologies
1 12 (100.00%) ITIL
2 11 (91.67%) Service Management
3 8 (66.67%) Programme Management
3 8 (66.67%) Project Delivery
4 2 (16.67%) Project Management
5 1 (8.33%) Agile
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) Customer Service
5 1 (8.33%) ITSM
5 1 (8.33%) Knowledge Management
5 1 (8.33%) PRINCE2
5 1 (8.33%) Problem Management
5 1 (8.33%) Requirements Analysis
5 1 (8.33%) Service Delivery
5 1 (8.33%) Service Design
5 1 (8.33%) SIAM
Qualifications
1 10 (83.33%) Security Cleared
2 8 (66.67%) AWS Certification
2 8 (66.67%) CCNA
2 8 (66.67%) CCNP
2 8 (66.67%) CCSA
2 8 (66.67%) Cisco Certification
2 8 (66.67%) SC Cleared
3 1 (8.33%) Degree
3 1 (8.33%) DV Cleared
Quality Assurance & Compliance
1 8 (66.67%) Sarbanes-Oxley
2 2 (16.67%) ISO/IEC 27001
2 2 (16.67%) SLA
3 1 (8.33%) TickIT
Vendors
1 8 (66.67%) CheckPoint
1 8 (66.67%) Cisco
2 6 (50.00%) Meraki