The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank 903 957 974
Rank change year-on-year
+54 +17
Permanent jobs citing ISO/IEC 20000 9 18 13
As % of all permanent IT jobs located in the UK 0.009% 0.017% 0.011%
As % of the Quality Assurance & Compliance category 0.078% 0.14% 0.099%
Number of salaries quoted 5 15 11
Median salary £26,583 £60,000 £56,250
Median salary % change year-on-year
-55.69% +6.66%
UK excluding London median salary £26,583 £57,500 £70,000
% change year-on-year
-53.76% -17.85%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11576 12615 13091
As % of all permanent IT jobs located in the UK 12.15% 11.57% 11.45%
Number of salaries quoted 9113 10081 10130
Median salary £50,000 £47,500 £45,000
Median salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

ISO/IEC 20000
Jobs Demand Trend

The demand trend of job ads citing ISO/IEC 20000 as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Salary Histogram

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 over the 3 months to 30 September 2016 within the UK.

ISO/IEC 20000 Salary Histogram in the UK

ISO/IEC 20000
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 9 £26,583 -55.69%
South East +34 5 £26,583 -55.69%
East Midlands - 4 - -
Nottingham - 4 - -
Farnham - 4 £26,583 -
Nottinghamshire - 4 - -
Surrey - 4 £26,583 -
Berkshire +7 1 £65,000 +8.33%

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 30 September 2016, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ISO/IEC 20000.

1 17 (56.67%) Microsoft
2 16 (53.33%) ITIL
3 15 (50.00%) ISO/IEC 27001
4 14 (46.67%) Business Development
4 14 (46.67%) Data Centre
4 14 (46.67%) Line Management
4 14 (46.67%) Project Management
5 12 (40.00%) MS Excel
6 10 (33.33%) Manufacturing
6 10 (33.33%) Life Science
7 9 (30.00%) SLA
8 8 (26.67%) Service Management
9 7 (23.33%) Change Management
9 7 (23.33%) Active Directory
9 7 (23.33%) Incident Management
10 6 (20.00%) Server Patching
10 6 (20.00%) Degree
10 6 (20.00%) ITIL Foundation Certificate
10 6 (20.00%) Windows
10 6 (20.00%) Service Delivery
11 4 (13.33%) Time Management
11 4 (13.33%) VMware Infrastructure
11 4 (13.33%) VMware
11 4 (13.33%) Cisco
11 4 (13.33%) Citrix
11 4 (13.33%) Symantec
12 3 (10.00%) Continuous Improvement
13 2 (6.67%) Local Government
13 2 (6.67%) CMDB
13 2 (6.67%) ITSM

ISO/IEC 20000
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (40.00%) MS Excel
General
1 10 (33.33%) Manufacturing
2 2 (6.67%) Local Government
Job Titles
1 16 (53.33%) Architect
2 14 (46.67%) Solutions Architect
3 7 (23.33%) Analyst
3 7 (23.33%) Help Desk Support
3 7 (23.33%) Service Desk Support
3 7 (23.33%) Support Analyst
4 6 (20.00%) Desktop Analyst
4 6 (20.00%) Desktop Support
4 6 (20.00%) Desktop Support Analyst
5 5 (16.67%) Administrator
5 5 (16.67%) Help Desk Administrator
5 5 (16.67%) Service Desk Administrator
6 4 (13.33%) Data Architect
6 4 (13.33%) Data Centre Architect
7 3 (10.00%) 1st/2nd Line Help Desk Support
7 3 (10.00%) 1st/2nd Line Support
7 3 (10.00%) 2nd Line Support
8 2 (6.67%) Service Architect
8 2 (6.67%) Technical Support
9 1 (3.33%) Help Desk Analyst
Miscellaneous
1 14 (46.67%) Data Centre
2 10 (33.33%) Life Science
3 2 (6.67%) CMDB
Operating Systems
1 6 (20.00%) Windows
Processes & Methodologies
1 16 (53.33%) ITIL
2 14 (46.67%) Business Development
2 14 (46.67%) Line Management
2 14 (46.67%) Project Management
3 8 (26.67%) Service Management
4 7 (23.33%) Change Management
4 7 (23.33%) Incident Management
5 6 (20.00%) Server Patching
5 6 (20.00%) Service Delivery
6 4 (13.33%) Time Management
7 3 (10.00%) Continuous Improvement
8 2 (6.67%) ITSM
9 1 (3.33%) Compliance Management
9 1 (3.33%) Data Security
9 1 (3.33%) IT Governance
9 1 (3.33%) Risk Management
Qualifications
1 6 (20.00%) Degree
1 6 (20.00%) ITIL Foundation Certificate
2 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 15 (50.00%) ISO/IEC 27001
2 9 (30.00%) SLA
System Software
1 7 (23.33%) Active Directory
2 4 (13.33%) VMware Infrastructure
Vendors
1 17 (56.67%) Microsoft
2 4 (13.33%) Cisco
2 4 (13.33%) Citrix
2 4 (13.33%) Symantec
2 4 (13.33%) VMware
3 2 (6.67%) CA