The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
ISO/IEC 20000 (ISO 20000)
Rank 862 867 874
Rank change year-on-year
+5 +7
Permanent jobs citing ISO/IEC 20000 4 8 12
As % of all permanent IT jobs located in the UK 0.004% 0.008% 0.011%
As % of the Quality Assurance & Compliance category 0.037% 0.075% 0.11%
Number of salaries quoted 4 3 11
Average salary £57,000 £47,500 £45,000
Average salary % change year-on-year
+20.00% +5.55%
UK excluding London average salary £57,000 £47,500 £45,000
% change year-on-year
+20.00% +5.55%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10882 10622 11232
As % of all permanent IT jobs located in the UK 10.45% 10.19% 10.17%
Number of salaries quoted 8487 8178 9157
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,500 £40,000 £40,000
% change year-on-year
+1.25% -

ISO/IEC 20000
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ISO/IEC 20000 within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Top 4 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 4 £57,000 +20.00%
East of England - 4 £57,000 -
Essex - 4 £57,000 -
Chelmsford - 3 £57,000 -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 8 (80.00%) ITIL
2 5 (50.00%) Service Management
3 4 (40.00%) Business Objects
3 4 (40.00%) Data Analysis
3 4 (40.00%) CMDB
3 4 (40.00%) Remedy ITSM
3 4 (40.00%) Release Management
3 4 (40.00%) Remedy
3 4 (40.00%) ITIL Certification
3 4 (40.00%) BMC
3 4 (40.00%) Change Management
3 4 (40.00%) ITSM
3 4 (40.00%) Law
3 4 (40.00%) Legal
4 2 (20.00%) Management Information System
5 1 (10.00%) Back Office
5 1 (10.00%) Foglight
5 1 (10.00%) Information Security Management
5 1 (10.00%) Security Management
5 1 (10.00%) Programme Management
5 1 (10.00%) Asset Management
5 1 (10.00%) Information Security
5 1 (10.00%) Salesforce.com
5 1 (10.00%) Control-M
5 1 (10.00%) Configuration Management
5 1 (10.00%) Windows
5 1 (10.00%) ISO 9001
5 1 (10.00%) SLA
5 1 (10.00%) C
5 1 (10.00%) VB

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Business Applications
1 4 (40.00%) Remedy ITSM
2 1 (10.00%) Markit EDM
2 1 (10.00%) assyst
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) Crystal Reports
General
1 4 (40.00%) Law
1 4 (40.00%) Legal
2 1 (10.00%) Back Office
Job Titles
1 5 (50.00%) Analyst
2 4 (40.00%) IT Services Manager
2 4 (40.00%) Report Analyst
2 4 (40.00%) Service Manager
3 1 (10.00%) Engineering Manager
3 1 (10.00%) Applications Support Analyst
3 1 (10.00%) Support Analyst
3 1 (10.00%) Applications Support
3 1 (10.00%) Metrics Analyst
3 1 (10.00%) Quality Manager
3 1 (10.00%) QA Manager
Miscellaneous
1 4 (40.00%) CMDB
2 2 (20.00%) Management Information System
3 1 (10.00%) Analytical Skills
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 8 (80.00%) ITIL
2 5 (50.00%) Service Management
3 4 (40.00%) Data Analysis
3 4 (40.00%) Release Management
3 4 (40.00%) Change Management
3 4 (40.00%) ITSM
4 1 (10.00%) Information Security Management
4 1 (10.00%) Security Management
4 1 (10.00%) Programme Management
4 1 (10.00%) Asset Management
4 1 (10.00%) Information Security
4 1 (10.00%) Configuration Management
4 1 (10.00%) Investment Management
4 1 (10.00%) ISMS
4 1 (10.00%) Line Management
Programming Languages
1 1 (10.00%) C
1 1 (10.00%) VB
1 1 (10.00%) VBA
Qualifications
1 4 (40.00%) ITIL Certification
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) ISO 9001
1 1 (10.00%) SLA
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) QA
Systems Management
1 1 (10.00%) Foglight
1 1 (10.00%) Control-M
Vendors
1 4 (40.00%) Business Objects
1 4 (40.00%) Remedy
1 4 (40.00%) BMC
2 1 (10.00%) Salesforce.com
2 1 (10.00%) thinkFolio