The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
ISO/IEC 20000 (ISO 20000)
Rank 882 874 883
Rank change year-on-year
-8 +9
Permanent jobs citing ISO/IEC 20000 9 15 12
As % of all permanent IT jobs located in the UK 0.008% 0.014% 0.010%
As % of the Quality Assurance & Compliance category 0.076% 0.14% 0.097%
Number of salaries quoted 8 15 11
Average salary £45,000 £60,000 £50,000
Average salary % change year-on-year
-25.00% +20.00%
UK excluding London average salary - £60,000 £50,000
% change year-on-year
- +20.00%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11900 10880 12354
As % of all permanent IT jobs located in the UK 10.57% 10.13% 10.61%
Number of salaries quoted 9208 8484 10122
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,000 £28,000 £27,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £40,000 £40,000 £40,000

ISO/IEC 20000
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ISO/IEC 20000 within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Salary Histogram

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 over the 3 months to 1 October 2014 within the UK.

ISO/IEC 20000 Salary Histogram in the UK

ISO/IEC 20000
Top 5 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 9 £45,000 -25.00% 1
London +3 8 £45,000 -23.40% 1
City of London - 2 £67,500 -
South East +2 1 - -
Hampshire -6 1 - -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 9 (52.94%) ISO/IEC 27001
2 8 (47.06%) CMDB
2 8 (47.06%) ITIL
3 7 (41.18%) Project Management
3 7 (41.18%) Cisco
3 7 (41.18%) Microsoft
4 6 (35.29%) Business Objects
4 6 (35.29%) BMC
4 6 (35.29%) Remedy
4 6 (35.29%) Remedy ITSM
4 6 (35.29%) Data Analysis
5 5 (29.41%) Symantec
5 5 (29.41%) VMware
5 5 (29.41%) Business Development
5 5 (29.41%) VMware Infrastructure
5 5 (29.41%) Citrix
5 5 (29.41%) MS Excel
6 4 (23.53%) Windows
6 4 (23.53%) Configuration Management
7 3 (17.65%) Asset Management
7 3 (17.65%) Management Information System
8 2 (11.76%) Back Office
8 2 (11.76%) Foglight
8 2 (11.76%) assyst
8 2 (11.76%) SC Cleared
8 2 (11.76%) Security Cleared
8 2 (11.76%) Markit EDM
8 2 (11.76%) thinkFolio
8 2 (11.76%) Investment Management
8 2 (11.76%) Salesforce.com

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Applications
1 5 (29.41%) MS Excel
Business Applications
1 6 (35.29%) Remedy ITSM
2 2 (11.76%) assyst
2 2 (11.76%) Markit EDM
Communications & Networking
1 2 (11.76%) VoIP
Database & Business Intelligence
1 2 (11.76%) SQL Server
1 2 (11.76%) Crystal Reports
General
1 2 (11.76%) Back Office
Job Titles
1 8 (47.06%) Analyst
2 6 (35.29%) Report Analyst
3 5 (29.41%) Data Centre Architect
3 5 (29.41%) Architect
3 5 (29.41%) Data Architect
4 4 (23.53%) Solutions Architect
5 2 (11.76%) Infrastructure Engineer
5 2 (11.76%) Applications Support Analyst
5 2 (11.76%) Metrics Analyst
5 2 (11.76%) Support Analyst
5 2 (11.76%) Applications Support
6 1 (5.88%) Audit Manager
6 1 (5.88%) Quality Manager
6 1 (5.88%) QA Manager
6 1 (5.88%) IT Audit Manager
6 1 (5.88%) Compliance Manager
6 1 (5.88%) Network Architect
6 1 (5.88%) Engineering Manager
Miscellaneous
1 8 (47.06%) CMDB
2 3 (17.65%) Management Information System
3 1 (5.88%) Analytical Skills
Operating Systems
1 4 (23.53%) Windows
Processes & Methodologies
1 8 (47.06%) ITIL
2 7 (41.18%) Project Management
3 6 (35.29%) Data Analysis
4 5 (29.41%) Business Development
5 4 (23.53%) Configuration Management
6 3 (17.65%) Asset Management
7 2 (11.76%) Investment Management
7 2 (11.76%) PRINCE2
8 1 (5.88%) Service Management
8 1 (5.88%) Service Delivery
8 1 (5.88%) Information Security Management
8 1 (5.88%) Security Management
8 1 (5.88%) ISMS
8 1 (5.88%) Line Management
8 1 (5.88%) Information Security
8 1 (5.88%) Programme Management
Programming Languages
1 2 (11.76%) VB
1 2 (11.76%) VBA
2 1 (5.88%) C
Qualifications
1 2 (11.76%) SC Cleared
1 2 (11.76%) Security Cleared
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 9 (52.94%) ISO/IEC 27001
2 2 (11.76%) SLA
3 1 (5.88%) ISO 9000
3 1 (5.88%) ISO 9001
3 1 (5.88%) PCI DSS
3 1 (5.88%) QA
System Software
1 5 (29.41%) VMware Infrastructure
Systems Management
1 2 (11.76%) Foglight
1 2 (11.76%) Control-M
Vendors
1 7 (41.18%) Cisco
1 7 (41.18%) Microsoft
2 6 (35.29%) Business Objects
2 6 (35.29%) BMC
2 6 (35.29%) Remedy
3 5 (29.41%) Symantec
3 5 (29.41%) VMware
3 5 (29.41%) Citrix
4 2 (11.76%) thinkFolio
4 2 (11.76%) Salesforce.com