The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
ISO/IEC 20000 (ISO 20000)
Rank 888 912 888
Rank change year-on-year
+24 -24
Permanent jobs citing ISO/IEC 20000 2 7 12
As % of all permanent IT jobs located in the UK 0.002% 0.006% 0.011%
As % of the Quality Assurance & Compliance category 0.017% 0.056% 0.11%
Number of salaries quoted 1 2 10
Average salary £34,000 £35,000 £60,000
Average salary % change year-on-year
-2.85% -41.66%
UK excluding London average salary £34,000 £35,000 £60,000
% change year-on-year
-2.85% -41.66%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11742 12445 11028
As % of all permanent IT jobs located in the UK 10.73% 10.58% 10.04%
Number of salaries quoted 9278 9621 8925
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

ISO/IEC 20000
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ISO/IEC 20000 within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Salary Trend in the UK

ISO/IEC 20000
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 2 £34,000 -2.85%
East of England - 1 - -
Cirencester - 1 £34,000 -
Huntingdon - 1 - -
Cambridgeshire - 1 - -
Gloucestershire - 1 £34,000 -
South West - 1 £34,000 -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 7 July 2015, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 6 (85.71%) ITIL
2 4 (57.14%) SLA
2 4 (57.14%) ITSM
3 3 (42.86%) Microsoft
3 3 (42.86%) MS Excel
3 3 (42.86%) Service Delivery
4 2 (28.57%) ISO/IEC 27001
4 2 (28.57%) Service Management
5 1 (14.29%) CISA
5 1 (14.29%) CISM
5 1 (14.29%) Quality Management
5 1 (14.29%) ITIL Certification
5 1 (14.29%) Salesforce.com
5 1 (14.29%) Project Management
5 1 (14.29%) Security Management
5 1 (14.29%) Risk Management
5 1 (14.29%) Telecoms
5 1 (14.29%) Finance
5 1 (14.29%) Risk Assessment
5 1 (14.29%) Information Security
5 1 (14.29%) Operations Management
5 1 (14.29%) Degree
5 1 (14.29%) COBIT
5 1 (14.29%) QMS
5 1 (14.29%) SC Cleared
5 1 (14.29%) Security Cleared
5 1 (14.29%) ITIL V3
5 1 (14.29%) Continuous Improvement
5 1 (14.29%) CRISC
5 1 (14.29%) Line Management

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 7 July 2015, IT jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Applications
1 3 (42.86%) MS Excel
General
1 1 (14.29%) Telecoms
1 1 (14.29%) Finance
Job Titles
1 3 (42.86%) Team Leader
2 1 (14.29%) Support Team Leader
2 1 (14.29%) Delivery Manager
2 1 (14.29%) Service Architect
2 1 (14.29%) Architect
2 1 (14.29%) 2nd Line Support
2 1 (14.29%) Quality Manager
2 1 (14.29%) Services Delivery Manager
2 1 (14.29%) Service Manager
Processes & Methodologies
1 6 (85.71%) ITIL
2 4 (57.14%) ITSM
3 3 (42.86%) Service Delivery
4 2 (28.57%) Service Management
5 1 (14.29%) Quality Management
5 1 (14.29%) Project Management
5 1 (14.29%) Security Management
5 1 (14.29%) Risk Management
5 1 (14.29%) Risk Assessment
5 1 (14.29%) Information Security
5 1 (14.29%) Operations Management
5 1 (14.29%) QMS
5 1 (14.29%) ITIL V3
5 1 (14.29%) Continuous Improvement
5 1 (14.29%) Line Management
Qualifications
1 1 (14.29%) ITIL Certification
1 1 (14.29%) CISA
1 1 (14.29%) CISM
1 1 (14.29%) Degree
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
1 1 (14.29%) CRISC
Quality Assurance & Compliance
1 4 (57.14%) SLA
2 2 (28.57%) ISO/IEC 27001
3 1 (14.29%) COBIT
3 1 (14.29%) ISO 9001
Vendors
1 3 (42.86%) Microsoft
2 1 (14.29%) Salesforce.com