The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 246 212 197
Rank change year-on-year
-34 -15
Permanent jobs requiring a 2nd Line Support Engineer 10 8 23
As % of all permanent IT jobs located in Yorkshire 0.14% 0.15% 0.40%
As % of the Job Titles category 0.14% 0.16% 0.42%
Number of salaries quoted 10 8 20
Average salary £21,500 £24,725 £23,250
Average salary % change year-on-year
-13.04% +6.34%
90% offered a salary of more than £19,000 £21,425 £19,500
10% offered a salary of more than £24,250 £26,615 £45,000
UK excluding London average salary £24,625 £25,000 £25,000
% change year-on-year
-1.50% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7069 5107 5535
As % of all permanent IT jobs located in Yorkshire 96.36% 94.47% 96.73%
Number of salaries quoted 5588 4030 4545
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Yorkshire

2nd Line Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Yorkshire region.

2nd Line Support Engineer Salary Trend in Yorkshire

2nd Line Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Yorkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -30 9 £21,500 -3.37%
South Yorkshire -17 1 £26,500 +0.18%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 22 (81.48%) Windows
1 22 (81.48%) Microsoft
2 19 (70.37%) Active Directory
3 13 (48.15%) MS Excel
3 13 (48.15%) Windows XP
4 11 (40.74%) SLA
4 11 (40.74%) Office 365
5 10 (37.04%) SCCM
5 10 (37.04%) DHCP
5 10 (37.04%) NDS
5 10 (37.04%) Citrix
5 10 (37.04%) SharePoint
5 10 (37.04%) SharePoint 2013
5 10 (37.04%) DNS
6 8 (29.63%) MS Exchange
6 8 (29.63%) TCP/IP
7 7 (25.93%) LAN
7 7 (25.93%) VoIP
7 7 (25.93%) WAN
7 7 (25.93%) Firewall
8 5 (18.52%) MS Office
9 4 (14.81%) Broadband
9 4 (14.81%) BGP
9 4 (14.81%) Telecoms
9 4 (14.81%) Fortinet
9 4 (14.81%) Network Security
10 3 (11.11%) Hyper-V
10 3 (11.11%) VMware Infrastructure
10 3 (11.11%) Windows Server 2008
10 3 (11.11%) Windows 7

2nd Line Support Engineer
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (37.04%) SharePoint
1 10 (37.04%) SharePoint 2013
2 8 (29.63%) MS Exchange
3 1 (3.70%) Exchange Server 2010
3 1 (3.70%) Exchange Server 2003
3 1 (3.70%) Exchange Server 2007
3 1 (3.70%) IIS
Applications
1 13 (48.15%) MS Excel
2 5 (18.52%) MS Office
Business Applications
1 1 (3.70%) Line 500
Cloud Services
1 11 (40.74%) Office 365
Communications & Networking
1 10 (37.04%) DHCP
1 10 (37.04%) DNS
2 8 (29.63%) TCP/IP
3 7 (25.93%) LAN
3 7 (25.93%) VoIP
3 7 (25.93%) WAN
3 7 (25.93%) Firewall
4 4 (14.81%) Broadband
4 4 (14.81%) BGP
4 4 (14.81%) Network Security
5 2 (7.41%) VPN
5 2 (7.41%) IMAP4
5 2 (7.41%) POP3
Database & Business Intelligence
1 2 (7.41%) SQL Server
2 1 (3.70%) Crystal Reports
Development Applications
1 1 (3.70%) Visual Studio
General
1 4 (14.81%) Telecoms
2 1 (3.70%) Finance
2 1 (3.70%) Legal
Miscellaneous
1 1 (3.70%) Client/Server
Operating Systems
1 22 (81.48%) Windows
2 13 (48.15%) Windows XP
3 3 (11.11%) Windows Server 2008
3 3 (11.11%) Windows 7
3 3 (11.11%) Windows Server 2003
4 2 (7.41%) Linux
4 2 (7.41%) Fedora
5 1 (3.70%) Windows 8
5 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 2 (7.41%) ITIL
2 1 (3.70%) Document Management
2 1 (3.70%) Incident Management
2 1 (3.70%) Problem Management
2 1 (3.70%) Service Management
2 1 (3.70%) Validation
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 2 (7.41%) Microsoft Certification
2 1 (3.70%) MCITP
2 1 (3.70%) MCSE
2 1 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (40.74%) SLA
System Software
1 19 (70.37%) Active Directory
2 10 (37.04%) NDS
3 3 (11.11%) Hyper-V
3 3 (11.11%) VMware Infrastructure
4 2 (7.41%) XenServer
5 1 (3.70%) vSphere
Systems Management
1 10 (37.04%) SCCM
2 1 (3.70%) Backup Exec
Vendors
1 22 (81.48%) Microsoft
2 10 (37.04%) Citrix
3 4 (14.81%) Fortinet
4 3 (11.11%) VMware
5 1 (3.70%) Veeam
5 1 (3.70%) Cisco
5 1 (3.70%) HP
5 1 (3.70%) Sage
5 1 (3.70%) Symantec