The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 246 241 239
Rank change year-on-year
-5 -2
Permanent jobs requiring a 2nd Line Support Engineer 8 26 14
As % of all permanent IT jobs located in Yorkshire 0.13% 0.37% 0.21%
As % of the Job Titles category 0.13% 0.38% 0.22%
Number of salaries quoted 8 23 11
Average salary £25,750 £22,500 £26,000
Average salary % change year-on-year
+14.44% -13.46%
90% offered a salary of more than £23,600 £22,000 £18,500
10% offered a salary of more than £30,250 £28,700 £27,450
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6067 6853 6386
As % of all permanent IT jobs located in Yorkshire 96.75% 98.07% 97.59%
Number of salaries quoted 5080 5675 4937
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Yorkshire

2nd Line Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Yorkshire region.

2nd Line Support Engineer Salary Trend in Yorkshire

2nd Line Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Yorkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -8 7 £27,500 +22.22% 2
South Yorkshire +1 1 £20,000 -13.04% 2
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 February 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 17 (80.95%) Windows
2 15 (71.43%) Active Directory
3 12 (57.14%) Microsoft
4 10 (47.62%) MS Office
4 10 (47.62%) VMware
5 9 (42.86%) VPN
5 9 (42.86%) VMware Infrastructure
6 8 (38.10%) MS Exchange
6 8 (38.10%) LAN
7 7 (33.33%) Windows XP
7 7 (33.33%) Firewall
7 7 (33.33%) iPhone
7 7 (33.33%) Windows 7
7 7 (33.33%) Windows 8
8 6 (28.57%) HP
8 6 (28.57%) Cisco
9 5 (23.81%) Microsoft Certification
9 5 (23.81%) WAN
10 4 (19.05%) TCP/IP
10 4 (19.05%) Citrix
10 4 (19.05%) Blackberry
10 4 (19.05%) vSphere
10 4 (19.05%) Android
10 4 (19.05%) WatchGuard
10 4 (19.05%) SonicWALL
10 4 (19.05%) Windows Server
11 3 (14.29%) Hyper-V
11 3 (14.29%) iPad
11 3 (14.29%) Driving Licence
11 3 (14.29%) SLA

2nd Line Support Engineer
Top Related IT Skills in Yorkshire by Category

For the 6 months to 5 February 2016, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (38.10%) MS Exchange
2 1 (4.76%) Exchange Server 2003
2 1 (4.76%) IBM Domino
2 1 (4.76%) IBM Notes
Applications
1 10 (47.62%) MS Office
2 3 (14.29%) MS Excel
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 9 (42.86%) VPN
2 8 (38.10%) LAN
3 7 (33.33%) Firewall
4 5 (23.81%) WAN
5 4 (19.05%) TCP/IP
6 2 (9.52%) SNMP
7 1 (4.76%) ADSL
7 1 (4.76%) DHCP
7 1 (4.76%) DNS
7 1 (4.76%) Internet
7 1 (4.76%) VoIP
General
1 1 (4.76%) Back Office
1 1 (4.76%) Finance
Miscellaneous
1 7 (33.33%) iPhone
2 4 (19.05%) Blackberry
3 3 (14.29%) Driving Licence
3 3 (14.29%) iPad
4 1 (4.76%) Client/Server
4 1 (4.76%) Replication
4 1 (4.76%) Statistics
Operating Systems
1 17 (80.95%) Windows
2 7 (33.33%) Windows 7
2 7 (33.33%) Windows 8
2 7 (33.33%) Windows XP
3 4 (19.05%) Android
3 4 (19.05%) Windows Server
4 1 (4.76%) Windows 10
4 1 (4.76%) Windows 2000
4 1 (4.76%) Windows Server 2003
4 1 (4.76%) Windows Server 2008
4 1 (4.76%) Windows Server 2012
4 1 (4.76%) Windows Vista
Processes & Methodologies
1 2 (9.52%) ITIL
1 2 (9.52%) Network Management
2 1 (4.76%) B2B
2 1 (4.76%) B2C
2 1 (4.76%) Disaster Recovery
2 1 (4.76%) Line Management
2 1 (4.76%) Office Automation
2 1 (4.76%) Problem Management
2 1 (4.76%) Process Management
2 1 (4.76%) Technical Analysis
Qualifications
1 5 (23.81%) Microsoft Certification
2 2 (9.52%) CCNP
2 2 (9.52%) Cisco Certification
2 2 (9.52%) MCSA
3 1 (4.76%) MCP
3 1 (4.76%) MCSE
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 15 (71.43%) Active Directory
2 9 (42.86%) VMware Infrastructure
3 4 (19.05%) vSphere
4 3 (14.29%) Hyper-V
5 1 (4.76%) MetaFrame
5 1 (4.76%) Terminal Server
5 1 (4.76%) VMware ESXi
5 1 (4.76%) VMware Workstation
Systems Management
1 2 (9.52%) OpenView
Vendors
1 12 (57.14%) Microsoft
2 10 (47.62%) VMware
3 6 (28.57%) Cisco
3 6 (28.57%) HP
4 4 (19.05%) Citrix
4 4 (19.05%) SonicWALL
4 4 (19.05%) WatchGuard
5 3 (14.29%) Avaya
6 2 (9.52%) CheckPoint
6 2 (9.52%) F5
7 1 (4.76%) Lotus
7 1 (4.76%) Veeam
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