The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 250 234 225
Rank change year-on-year
-16 -9
Permanent jobs requiring a 2nd Line Support Engineer 10 9 6
As % of all permanent IT jobs located in Yorkshire 0.14% 0.15% 0.098%
As % of the Job Titles category 0.15% 0.15% 0.10%
Number of salaries quoted 10 8 6
Average salary £22,250 £21,250 £22,325
Average salary % change year-on-year
+4.70% -4.81%
90% offered a salary of more than £20,000 £16,500 £19,250
10% offered a salary of more than £23,700 £25,300 £28,250
UK excluding London average salary £26,000 £25,500 £27,500
% change year-on-year
+1.96% -7.27%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6827 5947 5940
As % of all permanent IT jobs located in Yorkshire 96.69% 95.90% 96.74%
Number of salaries quoted 5654 4674 4982
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Yorkshire

2nd Line Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Yorkshire region.

2nd Line Support Engineer Salary Trend in Yorkshire

2nd Line Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 5 £22,500 +5.88% 1
South Yorkshire - 5 £22,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 15 (75.00%) Windows
2 13 (65.00%) Active Directory
3 12 (60.00%) Microsoft
4 11 (55.00%) MS Exchange
4 11 (55.00%) VoIP
5 10 (50.00%) TCP/IP
6 8 (40.00%) MS Office
7 7 (35.00%) VMware
7 7 (35.00%) VMware Infrastructure
7 7 (35.00%) Windows 7
8 6 (30.00%) LAN
8 6 (30.00%) WAN
9 5 (25.00%) SQL
9 5 (25.00%) Microsoft Certification
9 5 (25.00%) Firewall
9 5 (25.00%) Hyper-V
10 4 (20.00%) MCSE
10 4 (20.00%) MS Excel
10 4 (20.00%) Broadband
10 4 (20.00%) Citrix
10 4 (20.00%) BGP
10 4 (20.00%) Telecoms
10 4 (20.00%) Fortinet
10 4 (20.00%) Network Security
11 3 (15.00%) DHCP
11 3 (15.00%) DNS
11 3 (15.00%) SLA
11 3 (15.00%) CCNA
11 3 (15.00%) Cisco Certification
11 3 (15.00%) SAN

2nd Line Support Engineer
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (55.00%) MS Exchange
2 1 (5.00%) Exchange Server 2007
2 1 (5.00%) Lync
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) Exchange Server 2013
2 1 (5.00%) SharePoint
Applications
1 8 (40.00%) MS Office
2 4 (20.00%) MS Excel
Communications & Networking
1 11 (55.00%) VoIP
2 10 (50.00%) TCP/IP
3 6 (30.00%) WAN
3 6 (30.00%) LAN
4 5 (25.00%) Firewall
5 4 (20.00%) BGP
5 4 (20.00%) Network Security
5 4 (20.00%) Broadband
6 3 (15.00%) DHCP
6 3 (15.00%) DNS
6 3 (15.00%) SAN
7 2 (10.00%) VPN
8 1 (5.00%) Internet
8 1 (5.00%) PSTN
8 1 (5.00%) Cisco ASA
8 1 (5.00%) DSL
8 1 (5.00%) Wireless
8 1 (5.00%) Cisco PIX
Database & Business Intelligence
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server 2008
General
1 4 (20.00%) Telecoms
2 1 (5.00%) Legal
Miscellaneous
1 2 (10.00%) Management Information System
1 2 (10.00%) Replication
2 1 (5.00%) Client/Server
Operating Systems
1 15 (75.00%) Windows
2 7 (35.00%) Windows 7
3 2 (10.00%) Windows 8
3 2 (10.00%) Windows Server 2008
4 1 (5.00%) Windows Server 2012
4 1 (5.00%) Windows XP
Processes & Methodologies
1 3 (15.00%) Service Delivery
2 2 (10.00%) ITIL
2 2 (10.00%) Incident Management
2 2 (10.00%) Problem Management
2 2 (10.00%) Root Cause Analysis
3 1 (5.00%) Time Management
3 1 (5.00%) Service Management
3 1 (5.00%) Document Management
Programming Languages
1 5 (25.00%) SQL
Qualifications
1 5 (25.00%) Microsoft Certification
2 4 (20.00%) MCSE
3 3 (15.00%) CCNA
3 3 (15.00%) VMware Certified Professional (VCP)
3 3 (15.00%) Cisco Certification
4 2 (10.00%) MCITP
4 2 (10.00%) ITIL Foundation Certificate
4 2 (10.00%) MCSA
5 1 (5.00%) CCNP
5 1 (5.00%) CCA
5 1 (5.00%) Citrix Certification
5 1 (5.00%) MCP
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 13 (65.00%) Active Directory
2 7 (35.00%) VMware Infrastructure
3 5 (25.00%) Hyper-V
4 1 (5.00%) VMware ESXi
Systems Management
1 2 (10.00%) SCCM
Vendors
1 12 (60.00%) Microsoft
2 7 (35.00%) VMware
3 4 (20.00%) Fortinet
3 4 (20.00%) Citrix
4 2 (10.00%) Oracle
5 1 (5.00%) Cisco
5 1 (5.00%) Veritas
Leeds, West Yorkshire
Vertical IT
Salary: £20000 - £25000 per annum + excellent benefits
Posted: Yesterday