The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 191 149 148
Rank change year-on-year
-42 -1
Permanent jobs requiring a Service Manager 75 80 80
As % of all permanent IT jobs located in Yorkshire 1.02% 1.49% 1.35%
As % of the Job Titles category 1.06% 1.57% 1.40%
Number of salaries quoted 69 58 60
Average salary £43,000 £44,500 £45,000
Average salary % change year-on-year
-3.37% -1.11%
90% offered a salary of more than £29,700 £31,750 £39,750
10% offered a salary of more than £53,000 £50,000 £55,000
UK excluding London average salary £47,500 £47,500 £45,000
% change year-on-year
- +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7076 5086 5721
As % of all permanent IT jobs located in Yorkshire 96.52% 94.69% 96.75%
Number of salaries quoted 5639 4056 4709
Average salary £36,500 £37,500 £35,000
Average salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £50,500 £52,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Yorkshire

Service Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Yorkshire region.

Service Manager Salary Trend in Yorkshire

Service Manager
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Yorkshire region over the 3 months to 1 October 2014.

Service Manager Salary Histogram in Yorkshire

Service Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Yorkshire region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -26 57 £45,000 +4.04% 7
South Yorkshire -21 15 £37,500 -16.66% 3
North Yorkshire -16 2 £38,000 -5.00% 2
Service Manager
England

Service Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 October 2014, IT jobs across the Yorkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 121 (83.45%) ITIL
2 80 (55.17%) Service Delivery
3 79 (54.48%) Service Management
4 37 (25.52%) SLA
5 27 (18.62%) ITIL Certification
6 20 (13.79%) Stakeholder Management
7 19 (13.10%) Supplier Management
8 17 (11.72%) Windows
9 14 (9.66%) Change Management
9 14 (9.66%) Finance
9 14 (9.66%) Release Management
10 13 (8.97%) ITSM
11 12 (8.28%) Active Directory
11 12 (8.28%) E-Commerce
12 11 (7.59%) MS Excel
12 11 (7.59%) Microsoft
12 11 (7.59%) Configuration Management
12 11 (7.59%) Legal
12 11 (7.59%) Mentoring
13 10 (6.90%) ServiceNow
13 10 (6.90%) Windows 7
13 10 (6.90%) Retail
13 10 (6.90%) QA
14 9 (6.21%) Degree
14 9 (6.21%) Project Management
14 9 (6.21%) MS Office
14 9 (6.21%) People Management
15 8 (5.52%) Coaching
15 8 (5.52%) Windows 8
15 8 (5.52%) PRINCE2

Service Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 October 2014, IT jobs across the Yorkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.76%) MS Exchange
2 2 (1.38%) Lync
3 1 (0.69%) CMS
3 1 (0.69%) OpenStack
Applications
1 11 (7.59%) MS Excel
2 9 (6.21%) MS Office
3 2 (1.38%) MS PowerPoint
Cloud Services
1 2 (1.38%) SaaS
2 1 (0.69%) Amazon EC2
2 1 (0.69%) Amazon AWS
Communications & Networking
1 6 (4.14%) LAN
1 6 (4.14%) WAN
2 4 (2.76%) VoIP
3 3 (2.07%) SMS
3 3 (2.07%) DNS
3 3 (2.07%) POP3
3 3 (2.07%) Internet
3 3 (2.07%) Asterisk PBX
4 2 (1.38%) TCP/IP
4 2 (1.38%) WLAN
5 1 (0.69%) DHCP
5 1 (0.69%) LDAP
5 1 (0.69%) Intranet
5 1 (0.69%) Firewall
5 1 (0.69%) MVNO
Database & Business Intelligence
1 3 (2.07%) MySQL
2 1 (0.69%) Oracle Reports
2 1 (0.69%) Data Warehouse
General
1 14 (9.66%) Finance
2 11 (7.59%) Legal
3 10 (6.90%) Retail
4 8 (5.52%) Marketing
5 6 (4.14%) Law
6 2 (1.38%) Advertising
7 1 (0.69%) Pharmaceutical
7 1 (0.69%) Telecoms
7 1 (0.69%) Billing
Libraries, Frameworks & Software Standards
1 2 (1.38%) HTML
1 2 (1.38%) CSS
2 1 (0.69%) ODBC
2 1 (0.69%) Software Packaging
Miscellaneous
1 7 (4.83%) Statistics
2 6 (4.14%) User Experience
3 5 (3.45%) Analytical Skills
4 4 (2.76%) Management Information System
5 2 (1.38%) Mobile App
6 1 (0.69%) IVR
6 1 (0.69%) Computer Science
6 1 (0.69%) Visualisation
Operating Systems
1 17 (11.72%) Windows
2 10 (6.90%) Windows 7
3 8 (5.52%) Windows 8
4 4 (2.76%) Windows Server 2012
4 4 (2.76%) Windows Server 2008
4 4 (2.76%) UNIX
4 4 (2.76%) Linux
5 2 (1.38%) Windows Server 2003
6 1 (0.69%) Fedora
6 1 (0.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 121 (83.45%) ITIL
2 80 (55.17%) Service Delivery
3 79 (54.48%) Service Management
4 20 (13.79%) Stakeholder Management
5 19 (13.10%) Supplier Management
6 14 (9.66%) Change Management
6 14 (9.66%) Release Management
7 13 (8.97%) ITSM
8 12 (8.28%) E-Commerce
9 11 (7.59%) Configuration Management
9 11 (7.59%) Mentoring
10 9 (6.21%) Project Management
10 9 (6.21%) People Management
11 8 (5.52%) Coaching
11 8 (5.52%) PRINCE2
12 7 (4.83%) IT Governance
12 7 (4.83%) Business Process Mapping
13 6 (4.14%) Line Management
13 6 (4.14%) Problem Management
13 6 (4.14%) Practice Management
Programming Languages
1 5 (3.45%) SQL
2 3 (2.07%) Java
3 2 (1.38%) JavaScript
4 1 (0.69%) PHP
Qualifications
1 27 (18.62%) ITIL Certification
2 9 (6.21%) Degree
3 4 (2.76%) ITIL Foundation Certificate
4 2 (1.38%) ISEB
5 1 (0.69%) MCSE
5 1 (0.69%) CCNA
5 1 (0.69%) Cisco Certification
5 1 (0.69%) Microsoft Certification
5 1 (0.69%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 37 (25.52%) SLA
2 10 (6.90%) QA
3 5 (3.45%) ISO/IEC 27001
4 2 (1.38%) ISO 9001
System Software
1 12 (8.28%) Active Directory
2 4 (2.76%) VMware Infrastructure
3 1 (0.69%) XenApp
3 1 (0.69%) UAG
Systems Management
1 2 (1.38%) SCCM
1 2 (1.38%) SCOM
Vendors
1 11 (7.59%) Microsoft
2 10 (6.90%) ServiceNow
3 8 (5.52%) Remedy
3 8 (5.52%) Citrix
3 8 (5.52%) VMware
4 6 (4.14%) Oracle
5 3 (2.07%) Pega
6 2 (1.38%) Apple
6 2 (1.38%) Cisco
7 1 (0.69%) Sophos
7 1 (0.69%) Nortel
7 1 (0.69%) Avaya
7 1 (0.69%) NetApp
7 1 (0.69%) Nokia
7 1 (0.69%) Red Hat
7 1 (0.69%) Altiris
7 1 (0.69%) hybris
7 1 (0.69%) Akamai
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