The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 147 153 157
Rank change year-on-year
+6 +4
Permanent jobs requiring a Service Manager 66 63 42
As % of all permanent IT jobs located in Yorkshire 1.210% 1.214% 0.831%
As % of the Job Titles category 1.271% 1.253% 0.864%
Number of salaries quoted 54 47 36
Average salary £45,000 £45,000 £43,750
Average salary % change year-on-year
- +2.85%
90% offered a salary of more than £31,400 £31,500 £34,350
10% offered a salary of more than £60,000 £65,750 £54,750
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5193 5027 4862
As % of all permanent IT jobs located in Yorkshire 95.20% 96.84% 96.14%
Number of salaries quoted 4117 4176 4119
Average salary £35,000 £34,000 £33,000
Average salary % change year-on-year
+2.94% +3.03%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Yorkshire region.

Yorkshire Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the Yorkshire region over the 3 months to 24 May 2013.

Yorkshire Service Manager Salary Histogram

Service Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Yorkshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West Yorkshire -3 42 £45,000 -
North Yorkshire +15 20 £47,000 +17.50%
South Yorkshire -2 7 £45,000 -14.28%
East Yorkshire -2 1 £45,000 +9.34%
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Yorkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 100 (83.33%) ITIL
2 70 (58.33%) Service Delivery
3 47 (39.17%) Service Management
4 39 (32.50%) SLA
5 28 (23.33%) Finance
6 20 (16.67%) ITIL Certification
7 19 (15.83%) Microsoft
8 17 (14.17%) Project Management
9 16 (13.33%) Release Management
10 15 (12.50%) Continuous Improvement
10 15 (12.50%) Problem Management
11 13 (10.83%) Change Management
11 13 (10.83%) Windows
12 12 (10.00%) PRINCE2
12 12 (10.00%) Time Management
13 9 (7.500%) Digital Media
13 9 (7.500%) Video on Demand
13 9 (7.500%) Resource Management
13 9 (7.500%) VMware
13 9 (7.500%) Active Directory
13 9 (7.500%) MS Excel
13 9 (7.500%) Internet
14 8 (6.667%) Risk Management
14 8 (6.667%) Cloud Computing
15 7 (5.833%) Windows 7
15 7 (5.833%) Statistics
15 7 (5.833%) Logistics
15 7 (5.833%) Migration
16 6 (5.000%) MS Exchange
16 6 (5.000%) Performance Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Yorkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.000%) MS Exchange
2 2 (1.667%) SharePoint Server
3 1 (0.833%) SharePoint
3 1 (0.833%) Apache
3 1 (0.833%) Lotus Notes
Applications
1 9 (7.500%) MS Excel
2 4 (3.333%) MS Office
3 1 (0.833%) MS Visio
3 1 (0.833%) MS PowerPoint
Communications & Networking
1 9 (7.500%) Internet
2 5 (4.167%) LAN
2 5 (4.167%) WAN
3 4 (3.333%) ATM
4 2 (1.667%) Broadband
5 1 (0.833%) TCP/IP
5 1 (0.833%) Firewall
Database & Business Intelligence
1 2 (1.667%) Cognos Impromptu
2 1 (0.833%) MySQL
2 1 (0.833%) Oracle 11g
Development Applications
1 3 (2.500%) Team Foundation Server
General
1 28 (23.33%) Finance
2 2 (1.667%) Banking
2 2 (1.667%) Billing
2 2 (1.667%) Telecoms
2 2 (1.667%) Marketing
3 1 (0.833%) Financial Institution
3 1 (0.833%) Legal
3 1 (0.833%) Publishing
Miscellaneous
1 9 (7.500%) Digital Media
1 9 (7.500%) Video on Demand
2 8 (6.667%) Cloud Computing
3 7 (5.833%) Statistics
4 5 (4.167%) Management Information System
5 1 (0.833%) IaaS
5 1 (0.833%) NHS
5 1 (0.833%) Data Protection Act
5 1 (0.833%) Computer Science
Operating Systems
1 13 (10.83%) Windows
2 7 (5.833%) Windows 7
3 4 (3.333%) Windows Server 2008
4 2 (1.667%) Windows Server 2003
4 2 (1.667%) UNIX
4 2 (1.667%) Windows XP
5 1 (0.833%) Linux
5 1 (0.833%) Windows 2000
Processes & Methodologies
1 100 (83.33%) ITIL
2 70 (58.33%) Service Delivery
3 47 (39.17%) Service Management
4 17 (14.17%) Project Management
5 16 (13.33%) Release Management
6 15 (12.50%) Continuous Improvement
6 15 (12.50%) Problem Management
7 13 (10.83%) Change Management
8 12 (10.00%) PRINCE2
8 12 (10.00%) Time Management
9 9 (7.500%) Resource Management
10 8 (6.667%) Risk Management
11 7 (5.833%) Logistics
11 7 (5.833%) Migration
12 6 (5.000%) Performance Management
13 5 (4.167%) Strategic Planning
13 5 (4.167%) Scrum
13 5 (4.167%) Stakeholder Management
14 4 (3.333%) Software Testing
14 4 (3.333%) Supplier Management
Programming Languages
1 1 (0.833%) PHP
Qualifications
1 20 (16.67%) ITIL Certification
2 5 (4.167%) PRINCE2 Certification
3 4 (3.333%) Degree
4 3 (2.500%) Security Cleared
4 3 (2.500%) MCSE
4 3 (2.500%) Microsoft Certification
5 2 (1.667%) SC Cleared
6 1 (0.833%) GCED
6 1 (0.833%) MCSA
6 1 (0.833%) MCP
6 1 (0.833%) CISSP
6 1 (0.833%) CISM
6 1 (0.833%) SSCP
6 1 (0.833%) MCITP
6 1 (0.833%) CEH
6 1 (0.833%) Network+ Certification
6 1 (0.833%) GCIA
6 1 (0.833%) GCIH
6 1 (0.833%) GCFA
Quality Assurance & Compliance
1 39 (32.50%) SLA
2 4 (3.333%) QA
3 1 (0.833%) ISO 9001
System Software
1 9 (7.500%) Active Directory
2 2 (1.667%) Terminal Services
3 1 (0.833%) VMware Infrastructure
3 1 (0.833%) XenApp
3 1 (0.833%) vSphere
3 1 (0.833%) VMware ESX
Systems Management
1 1 (0.833%) ServiceCenter
1 1 (0.833%) OpenView
1 1 (0.833%) OVSD
Vendors
1 19 (15.83%) Microsoft
2 9 (7.500%) VMware
3 4 (3.333%) Remedy
4 2 (1.667%) Cisco
4 2 (1.667%) Citrix
5 1 (0.833%) HP
5 1 (0.833%) Oracle
5 1 (0.833%) NetApp
5 1 (0.833%) Lotus
5 1 (0.833%) Altiris
5 1 (0.833%) ION Trading
Leeds, West Yorkshire
Established IT solutions and managed services provider to medium and enterprise size clients, is looking to recruit a service delivery manager, tasked with providing excellent service delivery to...
Venturi
Salary: £35000.00 - £38000.00 per annum + car allow + benefits
Posted: 21 May 2013
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
West Yorkshire
Location: Leeds. Type: Permanent... My client urgently requires an experienced Corporate Services Manager to join their busy Leeds based team. This is an urgent role whereby you will...
Assured Recruitment Solutions
Salary: Market related
Posted: 20 May 2013
Sheffield, Yorkshire
You will also be responsible for delivering system development projects in partnership with colleagues across the University to standards, on time and within budget.Candidates wishing to apply...
Hays Specialist Recruitment
Salary: £36298.00 - £45941.00 per annum + Benefits
Posted: 24 May 2013
Leeds, West Yorkshire
Service Operations Manager: Key Skills and Background. - Proven track record of managing the build of cloud based infrastructure projects on behalf of external clients. - A background in leading...
Hotfoot Resourcing.
Salary: From £50,000 to £55,000 per annum £50-£55k +car+bonus+package
Posted: 21 May 2013
Harrogate, North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
RDF Resources
Salary: £40000 - £48000 per annum + GREAT BENEFITS
Posted: 22 May 2013
Harrogate, North Yorkshire
The Senior Customers Service Manager is the key client advocate for ATM services and is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service...
Experis IT
Posted: 21 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have a new role for a talented and customer focused IT Service Delivery Manager This is an exciting role...
Head Resourcing
Salary: £35000 - £50000 per annum + benefits package
Posted: 20 May 2013
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013