Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £54,825 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 301 447 498
Rank change year-on-year +146 +51 -79
Permanent jobs requiring a Service Manager 779 599 895
As % of all permanent jobs advertised in England 0.92% 0.65% 0.68%
As % of the Job Titles category 0.97% 0.71% 0.71%
Number of salaries quoted 562 476 784
10th Percentile £37,000 £40,000 £41,250
25th Percentile £42,500 £46,250 £46,656
Median annual salary (50th Percentile) £54,825 £60,000 £57,500
Median % change year-on-year -8.63% +4.35% +14.76%
75th Percentile £65,000 £72,500 £68,750
90th Percentile £78,750 £89,375 £77,500
UK median annual salary £53,635 £60,000 £57,250
% change year-on-year -10.61% +4.80% +14.50%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,172 84,782 125,764
% of permanent jobs with a recognized job title 94.46% 91.52% 96.09%
Number of salaries quoted 60,024 53,688 75,723
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 28 April 2024.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +162 267 £68,338 +1.24% 64
North of England +88 185 £47,500 -1.60% 46
South East +50 124 £50,000 -16.67% 29
Yorkshire +117 93 £50,000 -10.71% 16
Midlands +23 89 £53,635 +2.16% 29
South West +10 79 £50,000 -2.44% 11
North West +31 70 £47,500 - 28
West Midlands +41 57 £59,150 +2.87% 17
East Midlands -5 30 £40,000 -10.88% 12
East of England +3 25 £44,750 -13.11% 14
North East +13 22 £45,000 -17.43% 3
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 April 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 454 (58.28%) Service Delivery
2 337 (43.26%) ITIL
3 326 (41.85%) Social Skills
4 249 (31.96%) Service Management
5 243 (31.19%) Microsoft
6 221 (28.37%) Finance
7 219 (28.11%) SLA
8 174 (22.34%) ITSM
9 167 (21.44%) Mentoring
10 145 (18.61%) ServiceNow
11 122 (15.66%) Customer Service
11 122 (15.66%) Performance Management
12 118 (15.15%) Law
12 118 (15.15%) Contract Negotiation
13 112 (14.38%) SaaS
14 111 (14.25%) Inclusion and Diversity
15 106 (13.61%) Problem-Solving
16 100 (12.84%) Microsoft 365
17 95 (12.20%) Dell
18 94 (12.07%) Incident Management
19 93 (11.94%) Continuous Improvement
20 90 (11.55%) Azure
21 82 (10.53%) Problem Management
22 79 (10.14%) Stakeholder Management
23 78 (10.01%) Project Management
23 78 (10.01%) Degree
24 70 (8.99%) ITIL Certification
25 67 (8.60%) Cybersecurity
26 64 (8.22%) Line Management
26 64 (8.22%) Analytical Skills

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.67%) Microsoft Exchange
2 9 (1.16%) SharePoint
3 5 (0.64%) Confluence
Applications
1 36 (4.62%) Microsoft Office
2 27 (3.47%) Microsoft Excel
3 14 (1.80%) Microsoft PowerPoint
Business Applications
1 9 (1.16%) Dynamics CRM
2 5 (0.64%) SAP ERP
3 2 (0.26%) iTrent
3 2 (0.26%) Oracle ERP
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) SAP HR
4 1 (0.13%) SmartPlant
Cloud Services
1 112 (14.38%) SaaS
2 100 (12.84%) Microsoft 365
3 90 (11.55%) Azure
4 33 (4.24%) Cloud Computing
5 19 (2.44%) Power Platform
6 15 (1.93%) Entra ID
7 14 (1.80%) AWS
8 5 (0.64%) Dynamics 365
9 4 (0.51%) Mimecast
10 2 (0.26%) Azure Cosmos DB
10 2 (0.26%) GCP
10 2 (0.26%) Google Docs
10 2 (0.26%) Google Workspace
10 2 (0.26%) IaaS
10 2 (0.26%) PaaS
10 2 (0.26%) WhatsApp
11 1 (0.13%) OneDrive
Communications & Networking
1 16 (2.05%) WAN
2 12 (1.54%) LAN
3 9 (1.16%) Wi-Fi
4 8 (1.03%) Firewall
5 7 (0.90%) Remote Desktop
6 6 (0.77%) Internet
7 5 (0.64%) DHCP
7 5 (0.64%) DNS
7 5 (0.64%) Network Security
8 3 (0.39%) VPN
9 2 (0.26%) NAS
9 2 (0.26%) SD-WAN
9 2 (0.26%) VoIP
9 2 (0.26%) Wireless
10 1 (0.13%) Cisco IOS
10 1 (0.13%) MPLS
10 1 (0.13%) Software-Defined Networking
10 1 (0.13%) Unified Communications
10 1 (0.13%) VSAT
Database & Business Intelligence
1 18 (2.31%) Power BI
2 14 (1.80%) SQL Server
3 7 (0.90%) Data Warehouse
4 6 (0.77%) SAP HANA
4 6 (0.77%) SQL Server Reporting Services
5 5 (0.64%) RDBMS
5 5 (0.64%) Relational Database
6 1 (0.13%) Oracle Reports
Development Applications
1 9 (1.16%) JIRA
2 2 (0.26%) Bitbucket
2 2 (0.26%) GitLab
General
1 326 (41.85%) Social Skills
2 221 (28.37%) Finance
3 118 (15.15%) Law
4 111 (14.25%) Inclusion and Diversity
5 64 (8.22%) Analytical Skills
6 40 (5.13%) Public Sector
7 37 (4.75%) Retail
8 35 (4.49%) Presentation Skills
9 33 (4.24%) Banking
10 30 (3.85%) Influencing Skills
11 25 (3.21%) Telecoms
12 16 (2.05%) Legal
13 15 (1.93%) Spanish Language
14 13 (1.67%) Billing
15 12 (1.54%) Manufacturing
15 12 (1.54%) Organisational Skills
16 11 (1.41%) Front Office
17 10 (1.28%) Advertising
17 10 (1.28%) Fire and Rescue
17 10 (1.28%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 16 (2.05%) EDI
2 7 (0.90%) Middleware
3 3 (0.39%) .NET
3 3 (0.39%) CSS
4 2 (0.26%) RESTful
Miscellaneous
1 25 (3.21%) Self-Motivation
2 21 (2.70%) Onboarding
3 17 (2.18%) Driving Licence
4 12 (1.54%) Management Information System
5 9 (1.16%) NHS
5 9 (1.16%) PKI
6 7 (0.90%) CMDB
6 7 (0.90%) Data Centre
6 7 (0.90%) Team-Oriented Environment
6 7 (0.90%) Virtual Team
7 6 (0.77%) Enterprise Software
8 5 (0.64%) Data Structures
8 5 (0.64%) Product Ownership
8 5 (0.64%) Reinsurance
9 3 (0.39%) Cyber Kill Chain
9 3 (0.39%) FMCG
9 3 (0.39%) Greenfield Project
9 3 (0.39%) Mobile Computing
9 3 (0.39%) PMI
10 2 (0.26%) Blackberry
Operating Systems
1 64 (8.22%) Windows
2 22 (2.82%) Windows Server
3 7 (0.90%) Windows 10
4 4 (0.51%) Android
4 4 (0.51%) Linux
4 4 (0.51%) Mac OS
4 4 (0.51%) Windows Server 2008
5 1 (0.13%) Apple iOS
5 1 (0.13%) Windows Server 2016
Processes & Methodologies
1 454 (58.28%) Service Delivery
2 337 (43.26%) ITIL
3 249 (31.96%) Service Management
4 174 (22.34%) ITSM
5 167 (21.44%) Mentoring
6 122 (15.66%) Customer Service
6 122 (15.66%) Performance Management
7 118 (15.15%) Contract Negotiation
8 106 (13.61%) Problem-Solving
9 94 (12.07%) Incident Management
10 93 (11.94%) Continuous Improvement
11 82 (10.53%) Problem Management
12 79 (10.14%) Stakeholder Management
13 78 (10.01%) Project Management
14 67 (8.60%) Cybersecurity
15 64 (8.22%) Line Management
16 61 (7.83%) Change Management
17 55 (7.06%) Agile
18 52 (6.68%) Coaching
19 49 (6.29%) Decision-Making
Programming Languages
1 10 (1.28%) C#
2 9 (1.16%) Java
3 8 (1.03%) Python
3 8 (1.03%) SQL
4 4 (0.51%) PowerShell
5 2 (0.26%) JavaScript
Qualifications
1 78 (10.01%) Degree
2 70 (8.99%) ITIL Certification
3 33 (4.24%) Security Cleared
4 18 (2.31%) Computer Science Degree
5 17 (2.18%) Azure Certification
5 17 (2.18%) CCNA
5 17 (2.18%) Cisco Certification
6 15 (1.93%) CCNP
7 12 (1.54%) DBS Check
8 9 (1.16%) Microsoft Certification
8 9 (1.16%) SC Cleared
9 8 (1.03%) APMP
10 5 (0.64%) A+ Certification
11 4 (0.51%) MCP
11 4 (0.51%) PRINCE2 Certification
12 3 (0.39%) ITIL Foundation Certificate
12 3 (0.39%) Master's Degree
12 3 (0.39%) PMI Certification
13 2 (0.26%) DV Cleared
13 2 (0.26%) PMP
Quality Assurance & Compliance
1 219 (28.11%) SLA
2 36 (4.62%) Cyber Essentials
3 32 (4.11%) ISO/IEC 27001
4 21 (2.70%) Accessibility
4 21 (2.70%) GDPR
5 11 (1.41%) PMO
6 8 (1.03%) ISO 22301
7 7 (0.90%) QA
8 5 (0.64%) Data Quality
9 3 (0.39%) Cyber Essentials PLUS
9 3 (0.39%) NIST
10 1 (0.13%) ISO 9001
10 1 (0.13%) NEBOSH
10 1 (0.13%) NIST 800
10 1 (0.13%) PCI DSS
10 1 (0.13%) SOC 2
System Software
1 33 (4.24%) Active Directory
2 8 (1.03%) VMware Infrastructure
3 7 (0.90%) IAG
4 3 (0.39%) Hyper-V
4 3 (0.39%) Virtual Servers
5 2 (0.26%) Virtual Machines
5 2 (0.26%) VMware Workstation
Systems Management
1 26 (3.34%) Microsoft Intune
2 3 (0.39%) SCCM
2 3 (0.39%) Terraform
3 2 (0.26%) Jamf Pro
4 1 (0.13%) Ansible
4 1 (0.13%) Autotask
4 1 (0.13%) WMI
Vendors
1 243 (31.19%) Microsoft
2 145 (18.61%) ServiceNow
3 95 (12.20%) Dell
4 23 (2.95%) Cisco
5 20 (2.57%) Salesforce
6 18 (2.31%) SAP
7 15 (1.93%) Fortinet
8 13 (1.67%) VMware
9 12 (1.54%) Apple
10 9 (1.16%) Oracle
11 8 (1.03%) Google
12 7 (0.90%) Remedy
13 5 (0.64%) Genesys
14 4 (0.51%) Computacenter
14 4 (0.51%) ConnectWise
14 4 (0.51%) Qualys
14 4 (0.51%) Sophos
15 3 (0.39%) Citrix
15 3 (0.39%) iManage
16 2 (0.26%) NEC