The table below looks at the statistics for the Service Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 245 247 254
Rank change year-on-year
+2 +7
Permanent jobs requiring a Service Manager 1232 1137 1209
As % of all permanent IT jobs located in England 1.15% 1.14% 1.09%
As % of the Job Titles category 1.22% 1.21% 1.14%
Number of salaries quoted 1054 883 977
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £35,000 £36,500
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100712 94189 105607
As % of all permanent IT jobs located in England 94.39% 94.23% 95.26%
Number of salaries quoted 82348 79093 90842
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the England region.

Service Manager Salary Trend in England

Service Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Manager across the England region over the 3 months to 22 September 2014.

Service Manager Salary Histogram in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the England region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 508 £55,000 - 45
South East -21 254 £50,000 -4.76% 28
North West +22 96 £49,000 -2.00% 15
East of England -10 92 £45,000 +5.88% 8
West Midlands +11 86 £57,500 +9.52% 14
South West +8 76 £40,000 -10.11% 6
Yorkshire -61 74 £42,500 -3.40% 6
East Midlands -8 40 £42,500 -5.55% 9
North East -11 11 £41,000 -8.88% 3
Midlands +17 3 £50,000 +11.11% 2
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 22 September 2014, IT jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 1636 (64.54%) ITIL
2 1392 (54.91%) Service Delivery
3 931 (36.73%) Service Management
4 668 (26.35%) Finance
5 612 (24.14%) SLA
6 488 (19.25%) Project Management
7 337 (13.29%) ITIL Certification
8 295 (11.64%) Change Management
9 278 (10.97%) PRINCE2
10 273 (10.77%) Windows
11 258 (10.18%) Microsoft
12 252 (9.94%) Degree
13 251 (9.90%) Problem Management
14 245 (9.66%) ITSM
15 241 (9.51%) Continuous Improvement
16 235 (9.27%) Incident Management
17 206 (8.13%) Telecoms
18 204 (8.05%) Stakeholder Management
19 196 (7.73%) ITIL V3
20 178 (7.02%) Analytical Skills
21 173 (6.82%) Line Management
22 169 (6.67%) MS Excel
23 164 (6.47%) People Management
24 141 (5.56%) Active Directory
25 137 (5.40%) VMware
25 137 (5.40%) Supplier Management
26 135 (5.33%) Retail
27 121 (4.77%) Agile Software Development
28 115 (4.54%) Release Management
29 114 (4.50%) Citrix

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 22 September 2014, IT jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 64 (2.52%) MS Exchange
2 45 (1.78%) SharePoint
3 25 (0.99%) Lync
4 24 (0.95%) IIS
5 17 (0.67%) Tomcat
6 15 (0.59%) Blackberry Enterprise Server
6 15 (0.59%) Apache
7 12 (0.47%) Exchange Server 2007
8 9 (0.36%) Exchange Server 2010
9 8 (0.32%) CICS
10 7 (0.28%) BizTalk Server
10 7 (0.28%) CMS
11 6 (0.24%) IBM Notes
12 5 (0.20%) JCAPS
12 5 (0.20%) Exchange Server 2013
13 4 (0.16%) WebSphere
13 4 (0.16%) SharePoint 2013
13 4 (0.16%) Quickr
14 3 (0.12%) SharePoint 2010
15 2 (0.079%) LiveLink
Applications
1 169 (6.67%) MS Excel
2 97 (3.83%) MS Office
3 32 (1.26%) MS PowerPoint
4 30 (1.18%) MS Project
5 17 (0.67%) MS Visio
6 6 (0.24%) Spreadsheet
7 2 (0.079%) AutoCAD
8 1 (0.039%) SPSS
8 1 (0.039%) Photoshop
8 1 (0.039%) Adobe Illustrator
Business Applications
1 13 (0.51%) Remedy ITSM
1 13 (0.51%) Dynamics CRM
2 11 (0.43%) Oracle EBS
3 9 (0.36%) Dynamics AX
4 8 (0.32%) Dynamics NAV
4 8 (0.32%) HFM
4 8 (0.32%) Hyperion Planning
4 8 (0.32%) SAP Business One
5 5 (0.20%) Google Analytics
6 4 (0.16%) Dynamics GP
6 4 (0.16%) Agresso
7 2 (0.079%) Maximo
7 2 (0.079%) Advent Moxy
7 2 (0.079%) SAP BPC
7 2 (0.079%) Sage 200
7 2 (0.079%) SAP ERP
8 1 (0.039%) Markit EDM
8 1 (0.039%) Oracle Retail
8 1 (0.039%) Infor M3
8 1 (0.039%) SAP SD
Cloud Services
1 52 (2.05%) SaaS
2 11 (0.43%) Office 365
3 8 (0.32%) Amazon AWS
4 6 (0.24%) Cloud Computing
5 4 (0.16%) IaaS
5 4 (0.16%) Microsoft Azure
6 1 (0.039%) Google Apps
6 1 (0.039%) Amazon EC2
Communications & Networking
1 56 (2.21%) WAN
2 54 (2.13%) DNS
3 53 (2.09%) SAN
4 51 (2.01%) LAN
5 42 (1.66%) Firewall
6 41 (1.62%) Internet
7 37 (1.46%) VPN
8 35 (1.38%) 4G
9 31 (1.22%) 3G
10 25 (0.99%) LTE
11 24 (0.95%) DHCP
12 20 (0.79%) VoIP
13 19 (0.75%) Broadband
13 19 (0.75%) TCP/IP
14 18 (0.71%) Wireless
15 17 (0.67%) Cisco ASA
16 16 (0.63%) MPLS
17 15 (0.59%) Cisco Nexus
17 15 (0.59%) Unified Communications
17 15 (0.59%) Radio Access Network
Database & Business Intelligence
1 72 (2.84%) SQL Server
2 18 (0.71%) MySQL
3 15 (0.59%) Data Warehouse
4 14 (0.55%) Oracle Database
5 10 (0.39%) Oracle Reports
6 8 (0.32%) Essbase
6 8 (0.32%) DB2
7 7 (0.28%) Crystal Reports
8 6 (0.24%) Hadoop
8 6 (0.24%) SQL Server 2008
9 3 (0.12%) SAP BW
10 2 (0.079%) SQL Server Reporting Services
10 2 (0.079%) MS Access
10 2 (0.079%) Relational Database
10 2 (0.079%) SQL Server 2012
11 1 (0.039%) BusinessObjects XI
11 1 (0.039%) QlikView
11 1 (0.039%) Spotfire
11 1 (0.039%) Big Data
11 1 (0.039%) MarkLogic
Development Applications
1 13 (0.51%) JIRA
2 6 (0.24%) LoadRunner
3 3 (0.12%) Oracle Forms
4 1 (0.039%) Hudson
4 1 (0.039%) Git (software)
General
1 668 (26.35%) Finance
2 206 (8.13%) Telecoms
3 135 (5.33%) Retail
4 109 (4.30%) Banking
5 79 (3.12%) Legal
6 68 (2.68%) Marketing
7 64 (2.52%) Law
8 54 (2.13%) Advertising
9 33 (1.30%) Publishing
10 28 (1.10%) Back Office
11 26 (1.03%) Financial Institution
12 25 (0.99%) Manufacturing
13 20 (0.79%) Local Government
14 17 (0.67%) Billing
15 13 (0.51%) Investment Banking
16 12 (0.47%) Games
16 12 (0.47%) German Language
17 10 (0.39%) Pharmaceutical
18 9 (0.36%) French Language
19 7 (0.28%) Spanish Language
Libraries, Frameworks & Software Standards
1 39 (1.54%) Web Services
2 20 (0.79%) XML
3 17 (0.67%) CSS
4 15 (0.59%) Middleware
4 15 (0.59%) .NET
4 15 (0.59%) HTML
5 9 (0.36%) LAMP
6 8 (0.32%) WAMP
7 5 (0.20%) Application Packaging
8 3 (0.12%) Oracle Fusion
8 3 (0.12%) REST
8 3 (0.12%) SOAP
9 2 (0.079%) JSON
9 2 (0.079%) CGI
9 2 (0.079%) COM
9 2 (0.079%) HTML5
10 1 (0.039%) jQuery
10 1 (0.039%) JBoss Seam
10 1 (0.039%) Software Packaging
10 1 (0.039%) D-Bus
Miscellaneous
1 178 (7.02%) Analytical Skills
2 103 (4.06%) Management Information System
3 48 (1.89%) Statistics
4 43 (1.70%) Computer Science
5 35 (1.38%) Blackberry
6 30 (1.18%) Enterprise Software
7 28 (1.10%) NHS
8 27 (1.07%) CMDB
9 18 (0.71%) PMI
10 16 (0.63%) EPoS
10 16 (0.63%) User Experience
11 15 (0.59%) Open Source
11 15 (0.59%) Mainframe
11 15 (0.59%) CLARiiON
12 14 (0.55%) Smartphone
13 13 (0.51%) Fat Client
13 13 (0.51%) Life Science
13 13 (0.51%) Thin Client
14 12 (0.47%) Hedge funds
14 12 (0.47%) iPad
Operating Systems
1 273 (10.77%) Windows
2 65 (2.56%) Windows 7
3 47 (1.85%) Linux
4 45 (1.78%) Windows Server 2008
5 36 (1.42%) UNIX
6 32 (1.26%) Windows Server 2012
7 19 (0.75%) Red Hat Enterprise Linux
8 17 (0.67%) Windows 8
8 17 (0.67%) Windows Server 2003
9 16 (0.63%) Windows XP
10 10 (0.39%) Solaris
11 7 (0.28%) zOS
12 4 (0.16%) Mac OS X
12 4 (0.16%) Android
13 3 (0.12%) Mac OS
13 3 (0.12%) AIX
14 2 (0.079%) Windows Vista
14 2 (0.079%) CentOS
15 1 (0.039%) Windows 2000 Server
15 1 (0.039%) Windows 2000
Processes & Methodologies
1 1636 (64.54%) ITIL
2 1392 (54.91%) Service Delivery
3 931 (36.73%) Service Management
4 488 (19.25%) Project Management
5 295 (11.64%) Change Management
6 278 (10.97%) PRINCE2
7 251 (9.90%) Problem Management
8 245 (9.66%) ITSM
9 241 (9.51%) Continuous Improvement
10 235 (9.27%) Incident Management
11 204 (8.05%) Stakeholder Management
12 196 (7.73%) ITIL V3
13 173 (6.82%) Line Management
14 164 (6.47%) People Management
15 137 (5.40%) Supplier Management
16 121 (4.77%) Agile Software Development
17 115 (4.54%) Release Management
18 109 (4.30%) Mentoring
19 92 (3.63%) Configuration Management
20 91 (3.59%) Disaster Recovery
Programming Languages
1 87 (3.43%) SQL
2 13 (0.51%) C
3 11 (0.43%) Java
4 9 (0.36%) JavaScript
5 4 (0.16%) PHP
6 2 (0.079%) Lingo
6 2 (0.079%) VBA
6 2 (0.079%) C#
6 2 (0.079%) Lisp
7 1 (0.039%) Tcl
7 1 (0.039%) PowerHouse
7 1 (0.039%) Shell Script
7 1 (0.039%) C++
7 1 (0.039%) VB
7 1 (0.039%) Perl
7 1 (0.039%) Python
7 1 (0.039%) Ruby
Qualifications
1 337 (13.29%) ITIL Certification
2 252 (9.94%) Degree
3 91 (3.59%) Security Cleared
4 77 (3.04%) SC Cleared
5 53 (2.09%) ISEB
6 39 (1.54%) Microsoft Certification
7 34 (1.34%) ITIL Foundation Certificate
7 34 (1.34%) PRINCE2 Certification
8 30 (1.18%) PMI Certification
9 27 (1.07%) MCSE
10 18 (0.71%) MCITP
11 14 (0.55%) PMP
12 13 (0.51%) Cisco Certification
12 13 (0.51%) MCSA
13 12 (0.47%) PRINCE2 Practitioner
14 11 (0.43%) MCP
15 9 (0.36%) DV Cleared
15 9 (0.36%) CCNA
16 8 (0.32%) CISA
17 6 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 612 (24.14%) SLA
2 74 (2.92%) ISO/IEC 27001
3 60 (2.37%) QA
4 52 (2.05%) ISO 9001
5 35 (1.38%) COBIT
6 20 (0.79%) PCI DSS
7 17 (0.67%) Sarbanes-Oxley
8 5 (0.20%) BS25999
9 3 (0.12%) COSO
9 3 (0.12%) ISO/IEC 17799
10 2 (0.079%) BS15000
10 2 (0.079%) Basel III
11 1 (0.039%) Data Quality
11 1 (0.039%) EMIR
11 1 (0.039%) TickIT
11 1 (0.039%) GxP
11 1 (0.039%) ISO 9000
11 1 (0.039%) MiFID
System Software
1 141 (5.56%) Active Directory
2 65 (2.56%) VMware Infrastructure
3 35 (1.38%) XenApp
4 19 (0.75%) vSphere
5 16 (0.63%) Hyper-V
6 15 (0.59%) UAG
7 14 (0.55%) EMC RecoverPoint
8 7 (0.28%) Citrix Presentation Server
8 7 (0.28%) XenDesktop
9 5 (0.20%) Terminal Services
10 3 (0.12%) Microsoft App-V
11 2 (0.079%) VMware ESX
11 2 (0.079%) XenServer
12 1 (0.039%) vCloud
12 1 (0.039%) Terminal Server
12 1 (0.039%) MetaFrame
12 1 (0.039%) Oracle RMAN
Systems Management
1 19 (0.75%) SCCM
2 16 (0.63%) Backup Exec
2 16 (0.63%) EMC NetWorker
3 14 (0.55%) WSUS
4 12 (0.47%) SCOM
5 6 (0.24%) HP Quality Center
6 4 (0.16%) NetBackup
6 4 (0.16%) Tivoli
6 4 (0.16%) SolarWinds Orion
7 3 (0.12%) Cisco UCCX
8 2 (0.079%) Nagios
8 2 (0.079%) Cacti
8 2 (0.079%) HP Data Protector
9 1 (0.039%) Data Guard
9 1 (0.039%) HP UCMDB
9 1 (0.039%) Tivoli Storage Manager
9 1 (0.039%) Control-M
9 1 (0.039%) Oracle Enterprise Manager
9 1 (0.039%) Foglight
Vendors
1 258 (10.18%) Microsoft
2 137 (5.40%) VMware
3 114 (4.50%) Citrix
4 100 (3.94%) Oracle
5 80 (3.16%) Cisco
6 55 (2.17%) ServiceNow
7 54 (2.13%) SAP
8 51 (2.01%) Remedy
9 33 (1.30%) HP
10 26 (1.03%) Salesforce.com
11 25 (0.99%) EMC
11 25 (0.99%) IBM
12 19 (0.75%) Red Hat
13 15 (0.59%) CheckPoint
14 14 (0.55%) Infoblox
15 13 (0.51%) Avaya
16 12 (0.47%) Juniper
17 11 (0.43%) Hyperion
17 11 (0.43%) McAfee
17 11 (0.43%) Dell
London
Lawrence Harvey IT & Change
Salary: £55000.00 - £75000.00 per annum
Posted: 8 hours ago
Chesterfield, Derbyshire
Lawrence Harvey IT & Change
Salary: £55000.00 - £75000.00 per annum + Benefits
Posted: 8 hours ago
Tyne and Wear
Northern Recruitment Group
Salary: From £40,000 to £45,000 per annum
Posted: 10 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40500 per annum + £1,200 DV allowance
Posted: 11 hours ago
Birmingham, West Midlands (County)
I4 Recruitment
Salary: Market related
Posted: 12 hours ago
London
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum plus competitive package
Posted: 15 hours ago
Tadley, Hampshire
Polar Recruitment
Salary: £1 - £41384 per annum + DV uplift + benefits
Posted: 17 hours ago
City, London
Anderson Lamb
Salary: From £35,000 to £45,000 per annum plus £10k bonus etc.
Posted: 18 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £50000 per annum
Posted: 19 hours ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
London
Spargonet Consulting Plc
Salary: £60000 to £65000 per annum
Posted: Yesterday
London
Redrock Consulting Ltd
Salary: £65000.00 - £80000.00 per annum
Posted: 2 days ago
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive Day Rate
Posted: 3 days ago
Manchester, Lancashire
Sanderson
Salary: £35000 - £50000 per annum + benefits
Posted: 3 days ago
London
ANSON MCCADE
Salary: From £85,000 to £120,000 per annum + car allowance + bonus + flexible
Posted: 3 days ago
Staines, Middlesex
CPS Group UK
Salary: £55000 - £65000 per annum + Industry Leading Benefits Package
Posted: 3 days ago
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 3 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 3 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: 3 days ago