a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
service delivery Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers Skills, Knowledge and Experience: Essential: ITIL Foundation accreditation 2-3+ years of Service Desk management experience in a busy MSP environment 5+ years of Support Engineer experience at 1 st … support call resolution and completing known fix/workarounds where appropriate in order to deliver excellence in service levels Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a … leadership and management skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master Advanced Windows Server, Cloud and networking technical support and project experience ISO more »
Associate, or Cisco Certified Network Associate (CCNA) are desirable but not essential Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Virtualization etc ITIL Package for Infrastructure Engineer: A 2 year FTC Flexi-time and flexible working Excellent learning and development opportunities Health assistance programmes Pension scheme Generous annual more »
Dorking, Surrey, United Kingdom Hybrid / WFH Options
REAL Technical Solutions Limited
Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to more »
IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Vendor specific networking experience INDIT Planet Recruitment acts as an employment agency for permanent more »
IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Job Types: Full-time, Permanent Pay: £38,000.00-£43,000.00 per year Benefits: Casual more »
Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Buzz Bingo
the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required. #BB1 more »
Employment Type: Permanent
Salary: £40000/annum Hybrid Working, Company Pension
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
london, south east england, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
as BMS, Security and CCTV. Experience in implementing IT solutions and working with vendors in a construction project environment. Experience in the implementation of ITIL practices, continuous improvement and client focused service delivery standards and methodologies in large and complex organizations. With over 125 years of proven building solutions, Honeywell more »
City of London, London, Farringdon, United Kingdom Hybrid / WFH Options
Service Care Solutions
Cloud Apps Security. Proven experience in complex project implementation and ownership of technology projects. Familiarity with other Device Management platforms. Experience working within an ITIL environment. Proficient in desktop image configuration, automation, and management. Experience in implementing and maintaining Microsoft Autopilot environment. If you are interested in this position and more »
project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (e.g., ITIL) Azure Technical Lead more »
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
Practitioner (or recognised industry equivalent qualification). Managing Successful Programmes: Practitioner (or recognised industry equivalent qualification). Agile Project Management Foundation & Practitioner (AgilePM®). ITIL Foundation Certification.Application Process: If you are passionate about making a difference in national security and meet the above criteria, we would love to hear from more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 or Twilio Halo ITSM If you are actively seeking your more »
field of Information systems design, development and implementation. Desirable Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas more »
Linux operating system (Ubuntu preferred) design, deploy and troubleshoot. Windows OS, active directory and windows centric core services design, deploy and troubleshoot. Familiar with ITIL service management. Security best practices, system and OS level security hardening (CISCAT benchmarking etc) security vulnerability scanning tools such as Nessus. GITOPs experience. Experience in more »
Employment Type: Permanent
Salary: 25 days AL, buy / sell 5 days AL, birthday off, private healthcare