Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
you most be eligible for it to be considered for the role. Skills We Are On The Look Out For O365 Windows Server VMware ITIL Active Directory Azure Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately more »
with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
of data management and governance standards, such as DAMA-DMBOK, CMMI and DCAM is an asset. Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, Cloud (e.g. Azure, AWS). Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations. Awareness of more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
with numbers. Experience in or knowledge of some of the following areas would be advantageous but is not essential as training will be provided: ITIL v3 or v4; Scripting, programming, or markup languages (eg: Python, HTML, RegEx, JSON, SQL); Microsoft Visio; Business Process Modelling Notation; Atlassian software including Jira Software more »
Harrow, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
Experience working in a busy MSP environment Experience in configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so more »
in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. - Experience of writing and implementing policies and procedures. - Relevant ITIL qualifications - Ability to identify and progress improvement opportunities. - Excellent analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
under pressure Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: At least one years in a similar role ITIL foundation MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin more »
Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification Benefits: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
Project Management Frameworks and toolsets. Excellent Microsoft Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (e.g. MS Project, Jira, Miro, ADO more »
managing and closing support calls to ensure quick valid response and resolution, and prevent non-compliance to Service Level Agreements (SLAs) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception more »
escalation and communicating delays Sub-Contractor Management Change Management Project Closure What experience will you have : Operation and customer support experience Project Management experience ITIL Foundation Certification or working towards accreditation (preferred) PMP certification or working towards accreditation (preferred) Prince2 certification or working towards accreditation Risk management skills Change management more »
escalation and communicating delays Sub-Contractor Management Change Management Project Closure What experience will you have : Operation and customer support experience Project Management experience ITIL Foundation Certification or working towards accreditation (preferred) PMP certification or working towards accreditation (preferred) Prince2 certification or working towards accreditation Risk management skills Change management more »
environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »
service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical Problem solving Assertive Attention to detail. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. - Certifications such as Microsoft Azure Administrator (AZ-104) are more »
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful more »