Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
to 40 highly qualified technical staff Strong negotiation skills Strong financial skills including P&L for the contract and developing proposal pricing. Worked within ITIL based framework, with experience of: Incident Management, Problem Management, Change Management, Release Management Experience of monitoring service against agreed service levels Experience in reporting and more »
integrated cloud services to the small to mid-size market. The Technical Delivery team plays a pivotal role in the technical aspects of the ITIL service delivery. The team are involved in client Incident Management, Service Request Fulfilment, Problem Management and provide support to wider activities around Operational Delivery, Change more »
City of Westminster, Greater London, United Kingdom
FDS
foster creativity, individual contribution, and team collaboration Desirable skills/experience: Flexibility and have a can-do attitude Vendor hardware repair accreditation Windows accreditation ITIL foundation Working as part of the FDS team you will gain access to a large library of training courses and accreditations to help further your more »
Employment Type: Permanent
Salary: £32000 - £36000/annum + £4,000 London Allowance
hardware, software, and networking technologies. Strong problem-solving skills and the ability to handle complex technical issues. Excellent communication and interpersonal skills. Familiarity with ITIL or other IT service management frameworks more »
please visit - https://www.cognita.com/career/itchange-and-asset-manager/What we're looking for Education, Experience, and Preferred Skills: ITIL knowledge and experience Bachelor’s degree or equivalent in an IT related subject Experience in a ITIL SAM process role Experienced in a ITIL process … role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change management process, including senior management more »
availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Artis Recruitment
Sentinel etc. Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS). Operating ITIL processes. Creating and maintaining procedural documentation. Experience of working with ISO27001. Implementing technical security standards and procedures. Participating in ISO27001 audits and developing/delivering more »
business continuity compliant systems in a large international enterprise It would be great if you also have Knowledge of formal methodologies and frameworks – TOGAF, ITIL, AGILE Working knowledge of data protection and compliance standards of PCI-DSS and GDPR Experience of middleware technologies –Software AG Containerisation, microservices and orchestration technologies more »
changes and enhancements comply with the change framework, follow NAO architectural principles, and adhere to all change protocols and related administrative practices. • Lead all ITIL processes across NAO DS Teams for all technical services. • Develop, communicate, and execute a clear vision for our technology operations roadmap. Producing, maintaining, and publishing more »
technical support role Desirable Microsoft Certified Professional - Associate in Desktop or Infrastructure Advanced European Computer Driving Licence (ECDL) or MOS equivalent Prince 2 or ITIL Foundation Qualification Other Requirements Essential Provide out of hours/on call support as required Flexible approach to working various shift patterns and expectation to more »
HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to more »
configuration profiles, application packaging, compliance management and Autopilot Experience in scripting (eg PowerShell) Experience in Power BI a bonus Experience of working within the ITIL framework or working knowledge of service management concept Support hybrid meeting solutions and cloud printing Work to support and troubleshoot integrations into our tenant through more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
Secondary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL best practices. Serve as the primary point of contact for all IT-related issues and requests from the 22 GP practices and the PCN CIC more »
Primary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL best practices. Serve as the primary point of contact for all IT-related issues and requests from the 22 GP practices and the PCN CIC more »
Secondary Role: IT Service Management (ITSM) Implement and manage IT service management processes, including incident management, risk registers and change management, in accordance with ITIL best practices. Serve as the primary point of contact for all IT-related issues and requests from the 22 GP practices and the PCN CIC more »
in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »
concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
helpdesk Exceptional communication skills both verbal and written Full and valid UK driving license Nice to Have: Hold an ndustry-based certification (CompTIA, Microsoft, ITIL etc.) Experience with Windows-based desktops Have experience with networking based technologies (DHCP, DNS etc.) However, that's not all as this company will invest more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
finish on a Friday To be successful in this position, you will have/be; Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user more »
