a week This role will support a global operations team. This individual will be required to take accountability for any highly visible, complex, and SLA impacting issues that occur across the SaaS service offerings. This person will be the functional process owner for the Incident and Major Incident Management processes. more »
and managing the service charge budget; Alongside the UK Head of FM tendering for hard and soft service FM partners, managing their performance against SLA and KPI agreements; Leading the on-site teams for reception, security, and cleaning; Ensuring full compliance with UK health & safety legislation, ensuring risk is managed more »
would be highly beneficial. Any cloud hosted development experience would be desirable (AWS, GCP or Azure). Experience in team leadership/management including SLA/KPI management, one to one's & scrum leadership. Active DV security clearance. What you will receive in return: Salary up to more »
would be highly beneficial. Any cloud hosted development experience would be desirable (AWS, GCP or Azure). Experience in team leadership/management including SLA/KPI management, one to one's & scrum leadership. Active DV security clearance. What you will receive in return: Salary up to more »
site visits to customers to enable best customer service *Liaising with Customers to schedule future works in and ensure you are working towards all SLA's. *Further Technical Training to become a product specialist The Person: *Highly Organised *Looking for a role in the office where you will become highly more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
StartMonday
maintenance, servicing & repair of commercial carwash equipment. This includes; Responding to customer call outs for machine repairs. Ensure response times are within agreed ServiceLevelAgreement targets. Complete scheduled preventative maintenance tasks. Correctly and accurately record all site visits. Use of company tablet to complete service software. Ensure all van more »
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
RT Consulting
succeed: End-to-end commercial procurement experience within a Defence or Public Sector environment Knowledge of Governance and Risk Processes Contract Negotiation and Service-LevelAgreement Management Commercial management Stakeholder engagement Our Commercial Consultants will be required to hold minimum of DV Security Clearance due to the sensitive nature of more »
minimising impacts to citizens and stakeholders. Taking a lead role in their identified area to maintaining excellent stakeholder andsupplier relationships, alongside effective performance to SLA Provide leadership, direction, management, and development to the team. To provide expert advice and act as identified area lead to deliver effective business systems to more »
Assistance with clearing PM’s on vacant areas with the aim of achieving a company quarterly zero PM position Achieve and maintain company breakdown SLA targets Diagnose and repair faults, in an efficient, timely and cost-effective manner Achieve and maintain a minimum 75% first time fix rate Respond to more »
across a number of commercial sites. Regular client meetings across your region to ensure maximum client engagement. Strive to exceed client KPI's and SLA's Compliance checks Undertake welfare checks across your sites. Budget management Manage the mobilisation of new sites. Safeguarding of clients’ assets to include people, buildings more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
Who we Are Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco more »
Exeter, England, United Kingdom Hybrid / WFH Options
CA Tech Talent
with a one-stop support serviceService Desk Analyst Requirements: Proven experience in providing excellent IT support Experience working within a ServiceLevelAgreement (SLA) environments Microsoft Certified on a desktop Operating System (Windows 7 onwards) Familiarity with HP System Manager, Dell OpenManage, ymantec Backup Exec, Veeam, Datto, NSLookup, Ping more »
of data to enable space, power and network management and reporting. • Supervising; third parties, customers, peers, and subordinates. • Operating within defined ServiceLevel Agreements (SLA) • Leading IT equipment moves, installations, removals, and patching. • Working with third party suppliers to ensure best practice and efficiency. • Undertaking Health & Safety audits and risk … your work. 6. Make sure all works are recorded correctly in line with documented process. 7. Ensure all activities are delivered in line with SLA’s and project resource plans. 8. Undertake activities in compliance with the contracted obligations. 9. Carry out varied tasks, including IT installs and removals, installation more »
Okehampton, Devon, South West Hybrid / WFH Options
Rise Technical Recruitment Ltd
understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. You will have strong basic IT skills such as the Microsoft Office Suite, ability to work with datasets and provide analysis and reporting and … of, and progression routes through the business! The Role: *Delivering internal and external Technical Support through various channels *Maintaining accurate record-keeping aligned with SLA's *Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals *On-site in Okehampton The Person: *Proven … Customer Support Technician experience *Supporting customers in line with SLA's *Commutable to Okehampton Reference Number: BBBH224258 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oscar Allgrove at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment more »