Stafford, Staffordshire, United Kingdom Hybrid / WFH Options
Modern Networks Ltd
such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer more »
Nuneaton, Warwickshire, West Midlands, United Kingdom
Rednal Recruitment
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
Bromsgrove, Worcestershire, West Midlands, United Kingdom
Rednal Recruitment
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Your Recruiters Limited
a final resolution). Working on call 24 hours per day on a shared basis with other IT Managers. Working within ServiceLevelAgreement (SLA) guidelines and responsible for making recommendations to change SLA's (if appropriate). Responsible for liaison with other members of the IT team to ensure … that they are kept up to-date on relevant issues. Manage calls and logging through the current Helpdesk/Knowledgebase System ensuring that all SLA, Training requirement, Hardware Analysis statistics are accurate. Effectively managing the Quality of Service of the Corporate/Gaming network. Technical skills, experience, and qualifications required more »
the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement more »
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk more »
Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to your line manager or their deputy Application Support: Work with the more »
West Midlands, United Kingdom Hybrid / WFH Options
Swindale Parks Recruitment
Senior Application Support Specialist Location: Redditch Salary: up to £45,000 My client, a leading software specialist based just outside of Redditch, is on the look out for a Senior Application Support Specialists to join their growing team. Offering annual more »
As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. We are a technical Service Desk and our goal is to ensure that more »
B24, Tyburn, City and Borough of Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Wilmington plc
SQL Client Solutions Engineer – Homebased Location: Homebased, UK Salary : Competitive Benefits: Home Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. At more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Randstad UK Holding
details into an in-house system, providing and tracking o work on a regular basis understanding of the status of the work and ensure SLA's are met. Liaise with wider team members to ensure the best resolution, consistent with the contract. Liaise with relevant Contract staff and subcontractors in … CAFM (Maximo) data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's To support the planned maintenance programme by scheduling activities for engineers, sub-contractors and site managers. Qualifications and Key Skills: 3 GCSEs at grade more »
Field Service Engineer Reporting to the Service & Operations Manager you will be responsible for maintaining and repairing customers cleaning machines throughout the Midlands and Northwest of the UK, whilst providing the highest possible level of on-site service to customers. more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
line support of LAN, WAN & WLAN; deploying infrastructure both on-prem and cloud. Ownership of process, documentation, and technical problems/issues. Working within SLA guidelines and responsible for making recommendations to change SLAs. Responsible for liaising with other IT team members to ensure they are kept up to date … on relevant issues. Manage calls and log through the current helpdesk system, ensuring that all SLA, training requirements, and hardware analysis statistics are accurate. Skills and Experience required: Proven experience working as a Network Engineer/Administrator Knowledge of LAN, WAN and WLAN networking technologies Knowledge of Cisco Routing and more »
Evesham, Worcestershire, West Midlands, United Kingdom
Randstad UK Holding
A large national FM and maintenance company are looking for an experienced Multi skilled maintenance engineer-electrical biased to be based near to few Static Site in Evesham. This is a fantastic role for the right person to join an more »