26 to 50 of 84 Service Delivery Jobs in the South West

is ONLY open to employees of Cambridgeshire Community Services NHS Trust and Cambridgeshire and Peterborough NHS Foundation Trust ** We are looking to appoint a Service Lead in Children's Services to take forward the operational leadership of the Cambridgeshire & Peterborough Healthy Child Programme and the Cambridgeshire Children in Care … Cambridgeshire Children in Care (CiC) team ensuring that high quality care is delivered to local residents To lead the 0-19 HCP as one service jointly across both community NHS organisations - Cambridgeshire Community Services NHS Trust (CCS) and Cambridgeshire & Peterborough NHS Foundation Trust (CPFT) Deliver on expectations within the … HCP contracts for the service, including making sure that all Key Performance Indicators are met, and related income is earned Support and provide transformational leadership across the Healthy Child Programme & Children in care team, acting as an agent for change and pioneering the changes that need to happen in more »

required hours. Our client have over 1,800 staff across 5 sites in the UK. Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests. Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems … the IT Team, ensuring knowledge is kept up to date and in an available format. Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role. Microsoft … following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more. more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

operations team. This individual will be required to take accountability for any highly visible, complex, and SLA impacting issues that occur across the SaaS service offerings. This person will be the functional process owner for the Incident and Major Incident Management processes. They will also manage the incident process … through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. Ultimately, they will be accountable for the efficiency and effectiveness of the Service Delivery during the life cycle of the Incident … Process governance and adherence - calling out and educating/re-educating on process non-adherence. Taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations Acting as a point of contact for all related more »

ensuring adherence to standards, policies, and agreements, and collaborating with internal and external stakeholders to achieve successful project delivery. Reporting to the IT Applications Delivery Manager, you'll lead, plan, track, and report on IT projects and work-stream activities, following IT best practices, Delivery Governance, and the … and time are managed within agreed parameters. As an IT Workstream lead, you'll agree, measure, and implement IT project milestones, engaging with IT Service Owners, Change Managers and Project Managers to ensure project deliverables meet agreed IT Service Delivery Standards. You'll also be responsible for … anticipating, monitoring, managing, and reporting on IT issues and risks in line with NFU Mutual Risk Policy and our IT Delivery Processes. You'll keep risks visible and resolve or mitigate them to protect project deliverables and maintain agreed quality standards. You'll lead and motivate IT project and more »

Pharmacist Title & Trust AMS Lead. The successful applicant will also be supported to work with Devon ICB and other stakeholders on the system wide delivery of AMS . Main duties of the job o Named antimicrobial stewardship (AMS) lead for the organisation and will be responsible for the leadership … and operational delivery of a high-quality antimicrobial stewardship (AMS) programme in line with the agreed priorities for the Trust o Practice as an expert consultant antimicrobial pharmacist, providing highly specialist evidence-based advice in infection management o Oversee and or lead regular AMS and antifungal stewardship (AFS) ward … clinical pharmacy and medicines optimisation services related to the use of antimicrobial agents within the Trust o Lead and manage research, quality improvement projects, service evaluations and audits to improve antimicrobial prescribing and infection prevention and control in collaboration with the antimicrobial team, pharmacy department and Higher Education Institutes more »

Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation … delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and service delivery more »

jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will … be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding … Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development more »

working in Cheltenham - Inside IR35 - £550 to £650 per day As a Construction Project Manager your first project comprises several work packages, including the delivery of a large complex new build facility. There is an established team of delivery professionals from a variety of backgrounds and made up … end user, customer and supply chain partners. The team works in a highly collaborative environment, all focused on delivering a high-quality project and service for the customer. A successor is sought for the retiring incumbent to providing leadership to the delivery team and as a construction SME … support to account managers in developing and growing our products and services and working within bid teams to secure new work. Within the Project Delivery Practice, the successful candidate will also contribute to our Built Environment Community of interest, providing knowledge and expertise to our Global programmes and support more »

Job summary We are delighted to be recruiting a full time permanent Highly Specialist Dietitian to our Nutrition and Dietetic Service, into this new and innovative role. Are you somebody who has a desire to be involved in the development of new nutritional interventions and is passionate about using … gaps in dietetic services for this patient group and signposting to other services o Designing and developing nutritional care pathways appropriate for groups of service users o Designing and developing individualised nutritional care pathways as appropriate. This role will provide interventions for altered liver function, obesity, diabetes and metabolic … and analysing data and be responsible for reporting back on the impact of these high quality nutritional interventions and outcomes to the ICB, dietetic Service Leads and the liver screening steering group for this initiative. You will be well integrated with the dietetics department and will participate in regular more »

is definitely not limited to, projects and/or programmes centred around data, software development/implementation/migration, IT infrastructure, telecommunications, cyber security, service delivery, logistics, robotics and AI.? Qualifications DV (already in place) is required Demonstrable experience of project management methodologies and their application in the … Project/Primavera or equivalent project planning tools . Experience of Project Management in the implementation of applications and tools (Project Start up Live Service) such as: o Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service more »

Job Description This is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the Service Desk ticket system, ensuring processes and … Qualifications Experience Requirements: Proven experience collaborating within an IT support function Solid experience leading solves with incidents, requests and changes Strong technical knowledge of service desk tools and IT systems/applications The Successful Candidate will be: Able to communicate and manage stakeholders at all levels Adaptable with strong more »

and connected by a technology-agnostic, proprietary data platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them … business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards PERSON SPECIFICATION Required experience in an IT service delivery role supporting a Microsoft cloud environment knowledge of Microsoft’s Office suite, including Teams, SharePoint, OneDrive and Outlook Experience working in an more »

exciting opportunities in light of the major changes currently taking place in the ophthalmology department within the Trust. We have expanded our medical retina service into the community, with improved access to both the VEGF service as well as newer virtual clinical services. This provides invaluable opportunity to … expand the whole medical retina service including subspecialist services such as uveitis, choroidal melanoma/naevus clinics and neuro-ophthalmology. Our established community ophthalmic link provides a platform for development of new integrated pathways within the community. This position is aimed to develop, expand and failsafe our current virtual … a seamless service. Integral to the responsibilities of the post are the following requirements:- 4 To ensure the provision of a first class clinical service 4 To provide effective leadership to all staff engaged in the specialty 4 To sustain and develop teaching and research wherever appropriate 4 To more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible … for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the … housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support more »

centre of our approach, ensuring that our clients end up with full control of what we deliver for them. RedRock can boast an impressive delivery track record as a result of its unrivalled levels of impartiality, levels of customer engagement, levels of ownership and teams of excellence. Job Description … and the ability to thrive in a fast-paced environment. You will be responsible for new business development, candidate sourcing, and providing exceptional customer service to clients and candidates alike. Principle Duties and Responsibilities: Relationship Building: Cultivate and maintain strong relationships with existing clients to understand their hiring needs … on relevant job opportunities and manage their expectations throughout the recruitment process. Offer support and guidance to candidates, including interview preparation and feedback. Customer Service Excellence: Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process. Respond promptly to client more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »

which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department … as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1 st line or 2 nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or more »

Role: Test Manager Location: Remote (occasional Travel to Yeovil) Duration: 6 Months Brief The Test Manager will be responsible for our Service Validation & Testing performed during the transition and during the term of Client contracts spanning Managed Print and Content Capture Services, and production print centres. The Account Test … Management and creation of Phased Test plans, e.g CIT, SIT, UAT. Authoring and creation of Test scripts from HLD, LLD and requirements. Xerox Print Service compliance with the Client's Test Strategy Xerox Print Service compliance with the Client's Testing Policies, Processes, Procedures Ensure alignment of all … types, including (but not limited to); System Testing Integration Testing Performance Testing Regression Testing User Acceptance Testing Report Testing Financial Testing Operational Acceptance/Service Acceptance Testing Cutover/Implementation Testing (inc. zero tests) Required Skills and Experience Knowledge and hands on experience of managing virtualised test environments. Knowledge more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

To provide all aspects of administrative support that will meet the needs and requirements of all Foresight service delivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »