The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Management
England / East of England
Rank 73 72 69
Rank change year-on-year -1 -3  
Contract jobs citing Service Management 55 52 54
As % of all contract IT jobs advertised in the East of England 2.56% 2.14% 2.09%
As % of the Processes & Methodologies category 3.11% 2.65% 2.65%
Number of daily rates quoted 26 36 33
Median daily rate £388 £375 £370
Median daily rate % change year-on-year +3.33% +1.35%  
90% offered a daily rate of more than £181 £319 £220
10% offered a daily rate of more than £518 £525 £431
UK excluding London median daily rate £405 £395 £358
% change year-on-year +2.53% +10.48%  
Number of hourly rates quoted 0 1 2
Median hourly rate - £5.00 £42.50
Median hourly rate % change year-on-year - -88.23%  
UK excluding London median hourly rate £15.70 £14.00 £14.38
% change year-on-year +12.14% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East of England
Contract job vacancies with a requirement for process and methodology skills 1771 1959 2037
As % of all contract IT job vacancies advertised in the East of England 82.56% 80.78% 78.68%
Number of daily rates quoted 1085 1166 1182
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £275 £300 £250
10% offered a daily rate of more than £560 £550 £575
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 107 134 160
Median hourly rate £37.50 £37.50 £24.50
Median hourly rate % change year-on-year - +53.06%  
90% offered a hourly rate of more than £16.30 £15.00 £12.00
10% offered a hourly rate of more than £51.40 £55.00 £42.50
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Service Management
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the East of England

Service Management
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in the East of England.

Contractor daily rate trend for Service Management in the East of England

Service Management
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Service Management in the East of England over the 3 months to 23 March 2017.

Contractor daily rate histogram for Service Management in the East of England

Service Management
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in the East of England.

Contractor hourly rate trend for Service Management in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +14 18 £325 - 2
Hertfordshire -16 13 £363 -16.66% 9
Cambridgeshire +7 7 £438 +36.71% 3
Essex -13 7 £425 +17.24% 1
Suffolk +1 6 £325 -40.90% 2
Norfolk -3 4 £269 -17.30%
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 48 (43.64%) ITIL
2 34 (30.91%) Service Delivery
3 28 (25.45%) ITSM
4 24 (21.82%) Windows
5 21 (19.09%) Microsoft
6 18 (16.36%) Finance
7 17 (15.45%) Service Design
8 15 (13.64%) Agile Software Development
9 14 (12.73%) Problem Management
9 14 (12.73%) MS Excel
9 14 (12.73%) DNS
10 12 (10.91%) SAP
11 11 (10.00%) Project Management
11 11 (10.00%) ITIL Certification
11 11 (10.00%) E-Commerce
11 11 (10.00%) Customer Engagement
11 11 (10.00%) ITIL V3
12 10 (9.09%) Load Balancing
12 10 (9.09%) High Availability
12 10 (9.09%) IaaS
12 10 (9.09%) Analytics
12 10 (9.09%) Relational Database
12 10 (9.09%) Amazon AWS
12 10 (9.09%) WAN
12 10 (9.09%) Linux
12 10 (9.09%) MS Office
13 9 (8.18%) ERP
13 9 (8.18%) CRM
13 9 (8.18%) Management Information System
13 9 (8.18%) Office 365

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.82%) IBM Notes
1 2 (1.82%) SharePoint
1 2 (1.82%) Skype for Business
2 1 (0.91%) MS Exchange
Applications
1 14 (12.73%) MS Excel
2 10 (9.09%) MS Office
3 2 (1.82%) MS PowerPoint
3 2 (1.82%) MS Visio
4 1 (0.91%) MS Project
Business Applications
1 7 (6.36%) SAP CRM
1 7 (6.36%) SAP ERP
2 4 (3.64%) Remedy ITSM
3 3 (2.73%) SAP GRC
4 1 (0.91%) assyst
4 1 (0.91%) Oracle Procure-to-Pay
4 1 (0.91%) SAP Business One
4 1 (0.91%) Unit4 Business World
Cloud Services
1 10 (9.09%) Amazon AWS
1 10 (9.09%) IaaS
2 9 (8.18%) Office 365
3 2 (1.82%) SaaS
3 2 (1.82%) Veeva
4 1 (0.91%) Cloud Computing
Communications & Networking
1 14 (12.73%) DNS
2 10 (9.09%) WAN
3 6 (5.45%) LAN
4 4 (3.64%) DHCP
5 2 (1.82%) Internet
5 2 (1.82%) Skype
5 2 (1.82%) VoIP
5 2 (1.82%) VPN
6 1 (0.91%) Cisco ASA
6 1 (0.91%) Cisco IOS
6 1 (0.91%) Firewall
6 1 (0.91%) SAN
6 1 (0.91%) Unified Communications
6 1 (0.91%) WebEx
6 1 (0.91%) Wireless
6 1 (0.91%) Wireless Security
Database & Business Intelligence
1 10 (9.09%) Relational Database
2 2 (1.82%) Data Warehouse
2 2 (1.82%) SQL Server
General
1 18 (16.36%) Finance
2 9 (8.18%) Marketing
3 3 (2.73%) Legal
3 3 (2.73%) Retail
4 2 (1.82%) Dutch Language
4 2 (1.82%) German Language
4 2 (1.82%) Pharmaceutical
4 2 (1.82%) Spanish Language
5 1 (0.91%) Advertising
5 1 (0.91%) Banking
5 1 (0.91%) Telecoms
Job Titles
1 25 (22.73%) Architect
2 14 (12.73%) Consultant
3 13 (11.82%) Analyst
4 12 (10.91%) Project Manager
5 11 (10.00%) Infrastructure Architect
5 11 (10.00%) Team Leader
6 9 (8.18%) Service Architect
7 8 (7.27%) Service Manager
8 7 (6.36%) IT Manager
8 7 (6.36%) Programme Manager
9 6 (5.45%) AWS Architect
9 6 (5.45%) SAP Manager
9 6 (5.45%) SAP Project Manager
9 6 (5.45%) Service Analyst
9 6 (5.45%) Technical Manager
9 6 (5.45%) Technical Project Manager
10 5 (4.55%) Desktop Team Leader
10 5 (4.55%) Service Desk Support
10 5 (4.55%) Services Delivery Manager
10 5 (4.55%) Solutions Architect
Libraries, Frameworks & Software Standards
1 8 (7.27%) Web Services
2 7 (6.36%) HTML
2 7 (6.36%) Silverlight
3 3 (2.73%) SAP Basis
4 2 (1.82%) .NET
4 2 (1.82%) Middleware
5 1 (0.91%) .NET Framework
5 1 (0.91%) SAP PI
Miscellaneous
1 9 (8.18%) Management Information System
2 7 (6.36%) Analytical Skills
2 7 (6.36%) Mobile App
3 5 (4.55%) Data Centre
4 4 (3.64%) Clustering
5 2 (1.82%) Reference Data
5 2 (1.82%) Smartphone
6 1 (0.91%) Blog
6 1 (0.91%) CMDB
6 1 (0.91%) Fat Client
6 1 (0.91%) Learning Management System
6 1 (0.91%) Thin Client
6 1 (0.91%) Video Conferencing
6 1 (0.91%) Virtual Team
Operating Systems
1 24 (21.82%) Windows
2 10 (9.09%) Linux
3 9 (8.18%) Windows 7
4 7 (6.36%) Windows Server
5 5 (4.55%) Windows 8
6 4 (3.64%) Windows Server 2012
7 1 (0.91%) Unix
7 1 (0.91%) Windows Vista
Processes & Methodologies
1 48 (43.64%) ITIL
2 34 (30.91%) Service Delivery
3 28 (25.45%) ITSM
4 17 (15.45%) Service Design
5 15 (13.64%) Agile Software Development
6 14 (12.73%) Problem Management
7 11 (10.00%) Customer Engagement
7 11 (10.00%) E-Commerce
7 11 (10.00%) ITIL V3
7 11 (10.00%) Project Management
8 10 (9.09%) Analytics
8 10 (9.09%) High Availability
8 10 (9.09%) Load Balancing
9 9 (8.18%) CRM
9 9 (8.18%) ERP
10 8 (7.27%) Enterprise Architecture
10 8 (7.27%) Migration
11 7 (6.36%) Capacity Management
11 7 (6.36%) Disaster Recovery
11 7 (6.36%) Personalization
Programming Languages
1 3 (2.73%) Java
2 1 (0.91%) C
2 1 (0.91%) SQL
Qualifications
1 11 (10.00%) ITIL Certification
2 6 (5.45%) Microsoft Certification
2 6 (5.45%) Security Cleared
3 5 (4.55%) Cisco Certification
3 5 (4.55%) Degree
4 4 (3.64%) CCNA
4 4 (3.64%) MCITP
4 4 (3.64%) MCTS
4 4 (3.64%) SC Cleared
5 3 (2.73%) CISA
5 3 (2.73%) CISM
5 3 (2.73%) CISSP
5 3 (2.73%) GIAC
5 3 (2.73%) GISP
5 3 (2.73%) IISP
6 2 (1.82%) A+ Certification
6 2 (1.82%) MCP
7 1 (0.91%) APMP
7 1 (0.91%) PMI Certification
7 1 (0.91%) PMP
Quality Assurance & Compliance
1 6 (5.45%) SLA
2 3 (2.73%) PCI DSS
3 2 (1.82%) Data Quality
3 2 (1.82%) QA
4 1 (0.91%) GxP
4 1 (0.91%) PMBOK
4 1 (0.91%) PMO
System Software
1 8 (7.27%) Active Directory
2 4 (3.64%) Hyper-V
3 2 (1.82%) Terminal Services
4 1 (0.91%) VMware Infrastructure
Systems Management
1 6 (5.45%) WSUS
Vendors
1 21 (19.09%) Microsoft
2 12 (10.91%) SAP
3 4 (3.64%) Remedy
4 3 (2.73%) BMC
5 2 (1.82%) Avaya
5 2 (1.82%) Cisco
5 2 (1.82%) Citrix
5 2 (1.82%) Informatica
5 2 (1.82%) Lotus
5 2 (1.82%) Oracle
5 2 (1.82%) ServiceNow
6 1 (0.91%) Adobe
6 1 (0.91%) Intel Security
6 1 (0.91%) Saba
6 1 (0.91%) Tableau
6 1 (0.91%) VMware
6 1 (0.91%) Workday
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Posted: 3 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £380.00 per day
Posted: 6 days ago