Service Management Contracts in the East of England

Service Management
England > East of England

The table below provides summary statistics for contract job vacancies advertised in the East of England requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 48 64 53
Rank change year-on-year +16 -11 +8
Contract jobs citing Service Management 28 50 79
As % of all contract jobs advertised in the East of England 2.98% 2.61% 3.86%
As % of the Processes & Methodologies category 3.34% 3.04% 4.43%
Number of daily rates quoted 18 35 53
10th Percentile - £345 £181
25th Percentile £195 £419 £204
Median daily rate (50th Percentile) £550 £525 £275
Median % change year-on-year +4.76% +90.91% -38.89%
75th Percentile £575 £700 £475
90th Percentile £611 £743 £613
England median daily rate £525 £525 £500
% change year-on-year - +5.00% -4.31%
Number of hourly rates quoted 3 0 10
10th Percentile £16.77 - £17.15
25th Percentile £18.22 - £17.56
Median hourly rate £21.28 - £19.51
75th Percentile £45.96 - £65.75
90th Percentile £60.38 - -
England median hourly rate £22.14 £17.72 £51.75
% change year-on-year +24.94% -65.76% +204.41%

All Process and Methodology Skills
East of England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 838 1,647 1,783
As % of all contract IT jobs advertised in the East of England 89.15% 86.01% 87.19%
Number of daily rates quoted 435 703 1,050
10th Percentile £225 £209 £204
25th Percentile £400 £332 £315
Median daily rate (50th Percentile) £500 £475 £475
Median % change year-on-year +5.26% - -
75th Percentile £600 £575 £600
90th Percentile £675 £675 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 175 611 338
10th Percentile £14.99 £14.16 £13.41
25th Percentile £16.30 £15.39 £14.25
Median hourly rate £40.00 £40.00 £22.00
Median % change year-on-year - +81.82% +41.94%
75th Percentile £71.25 £62.50 £65.00
90th Percentile £85.00 £75.25 £70.00
England median hourly rate £29.07 £36.00 £37.34
% change year-on-year -19.25% -3.59% +53.69%

Service Management
Job Vacancy Trend in the East of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Management in the East of England

Service Management
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Service Management in the East of England.

Daily rate trend for Service Management in the East of England

Service Management
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Management in the East of England over the 6 months to 3 May 2025.

Daily rate histogram for Service Management in the East of England

Service Management
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Service Management in the East of England.

Hourly rate trend for Service Management in the East of England

Service Management
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing Service Management in the East of England over the 6 months to 3 May 2025.

Hourly rate histogram for Service Management in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +10 14 £369 -47.32% 12
Hertfordshire +18 7 £550 +50.68% 22
Norfolk - 4 £280 - 4
Bedfordshire -8 3 £600 +14.29% 6
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (21.43%) Microsoft Excel
Business Applications
1 3 (10.71%) SAP LE
1 3 (10.71%) SAP WM
2 2 (7.14%) SAP ERP
2 2 (7.14%) SAP S/4HANA
Cloud Services
1 4 (14.29%) GitHub
2 1 (3.57%) Google Workspace
2 1 (3.57%) Microsoft 365
Communications & Networking
1 2 (7.14%) Intranet
2 1 (3.57%) DNS
2 1 (3.57%) Firewall
2 1 (3.57%) SNA
Database & Business Intelligence
1 3 (10.71%) Electronic Patient Records
Development Applications
1 5 (17.86%) Jenkins
1 5 (17.86%) JIRA
2 3 (10.71%) JMeter
2 3 (10.71%) LoadRunner
2 3 (10.71%) NeoLoad
3 1 (3.57%) Git
General
1 15 (53.57%) Social Skills
2 7 (25.00%) Organisational Skills
3 4 (14.29%) Analytical Skills
4 3 (10.71%) Pharmaceutical
5 2 (7.14%) Back Office
5 2 (7.14%) Billing
5 2 (7.14%) Finance
5 2 (7.14%) Manufacturing
6 1 (3.57%) Digital Health
6 1 (3.57%) Influencing Skills
6 1 (3.57%) Law
6 1 (3.57%) Public Sector
6 1 (3.57%) Telecoms
Job Titles
1 6 (21.43%) Lead
2 4 (14.29%) Analyst
2 4 (14.29%) Service Analyst
3 3 (10.71%) IT Manager
3 3 (10.71%) Logistics Analyst
3 3 (10.71%) Sales Analyst
3 3 (10.71%) SAP Analyst
3 3 (10.71%) SAP Logistics Analyst
3 3 (10.71%) Technical Analyst
3 3 (10.71%) Technical Services Analyst
4 2 (7.14%) Delivery Manager
4 2 (7.14%) IT Services Delivery Manager
4 2 (7.14%) IT Services Manager
4 2 (7.14%) Service Delivery Manager
4 2 (7.14%) Service Management Specialist
4 2 (7.14%) Service Manager
4 2 (7.14%) Test Leader
5 1 (3.57%) Administrator
5 1 (3.57%) Infrastructure Engineer
5 1 (3.57%) Release Manager
Libraries, Frameworks & Software Standards
1 3 (10.71%) SAP PI
Miscellaneous
1 6 (21.43%) CMDB
1 6 (21.43%) Self-Motivation
2 5 (17.86%) Management Information System
3 4 (14.29%) Life Science
4 3 (10.71%) FMCG
4 3 (10.71%) NHS
5 1 (3.57%) iPad
5 1 (3.57%) iPhone
Operating Systems
1 1 (3.57%) Apple iOS
1 1 (3.57%) Windows
Processes & Methodologies
1 19 (67.86%) ITSM
2 9 (32.14%) Agile
2 9 (32.14%) ITIL
3 7 (25.00%) Incident Management
3 7 (25.00%) Time Management
4 6 (21.43%) Asset Management
4 6 (21.43%) Configuration Management
4 6 (21.43%) Continuous Improvement
4 6 (21.43%) Data Entry
4 6 (21.43%) Inventory Management
4 6 (21.43%) IT Asset Management
5 5 (17.86%) Contract Management
6 4 (14.29%) Change Management
6 4 (14.29%) Customer Service
6 4 (14.29%) Data Management
6 4 (14.29%) Major Incident Management
6 4 (14.29%) Waterfall
7 3 (10.71%) Cross-Platform Development
7 3 (10.71%) Service Delivery
7 3 (10.71%) Validation
Qualifications
1 8 (28.57%) SC Cleared
1 8 (28.57%) Security Cleared
2 6 (21.43%) BPSS Clearance
2 6 (21.43%) Degree
3 3 (10.71%) ITIL Foundation Certificate
4 1 (3.57%) DV Cleared
Quality Assurance & Compliance
1 3 (10.71%) GxP
1 3 (10.71%) Sarbanes-Oxley
System Software
1 2 (7.14%) VMware NSX
2 1 (3.57%) Active Directory
Systems Management
1 2 (7.14%) vRealize
1 2 (7.14%) VxRail
2 1 (3.57%) Ansible
2 1 (3.57%) Avamar
2 1 (3.57%) Progress Chef
2 1 (3.57%) Puppet
2 1 (3.57%) Terraform
Vendors
1 7 (25.00%) SAP
2 6 (21.43%) ServiceNow
3 2 (7.14%) Ariba
3 2 (7.14%) Dell
3 2 (7.14%) LogRhythm
3 2 (7.14%) MEDITECH
3 2 (7.14%) SolarWinds
3 2 (7.14%) VMware
4 1 (3.57%) Atlassian
4 1 (3.57%) Google
4 1 (3.57%) Microsoft
4 1 (3.57%) MobileIron
4 1 (3.57%) Nexthink