1st Line Support Contract Job Trends in Berkshire

First Line Support
South East > Berkshire

The median First Line Support daily rate in Berkshire is £160, according to job vacancies posted in the 6 months leading up to 26 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Sep 2025
Same period 2024 Same period 2023
Rank 94 80 108
Rank change year-on-year -14 +28 +17
Contract jobs requiring a 1st Line Support 2 30 5
As % of all contract jobs advertised in Berkshire 0.17% 1.78% 0.28%
As % of the Job Titles category 0.18% 1.96% 0.30%
Number of daily rates quoted 2 3 2
10th Percentile - £152 £155
25th Percentile - £154 £163
Median daily rate (50th Percentile) £160 £165 £175
Median % change year-on-year -3.03% -5.71% +25.00%
75th Percentile - £173 £188
90th Percentile - - £195
South East median daily rate £173 £163 £155
% change year-on-year +6.15% +4.84% -1.59%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £16.25
Median hourly rate - - £17.50
75th Percentile - - £18.75
90th Percentile - - -
South East median hourly rate £18.82 - £15.21
% change year-on-year - - -7.82%

All Contract IT Job Vacancies
Berkshire

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Berkshire with a recognized job title 1,099 1,533 1,665
% of contract IT jobs with a recognized job title 90.75% 90.98% 94.66%
Number of daily rates quoted 711 818 1,058
10th Percentile £300 £313 £263
25th Percentile £406 £425 £400
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £600 £638 £625
90th Percentile £650 £693 £700
South East median daily rate £500 £508 £500
% change year-on-year -1.48% +1.50% -
Number of hourly rates quoted 40 72 61
10th Percentile £14.75 £31.47 £18.50
25th Percentile £16.66 £55.87 £45.21
Median hourly rate £32.18 £61.60 £56.89
Median % change year-on-year -47.76% +8.29% +13.77%
75th Percentile £65.00 £75.24 £72.33
90th Percentile £87.64 £97.50 £75.67
South East median hourly rate £25.15 £58.17 £50.00
% change year-on-year -56.77% +16.35% +105.00%

1st Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for 1st Line Support in Berkshire

1st Line Support
Daily Rate Trend in Berkshire

Contractor daily rate distribution trend for 1st Line Support job vacancies in Berkshire.

Contractor daily rate distribution trend for 1st Line Support job vacancies in Berkshire

1st Line Support
Hourly Rate Trend in Berkshire

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Berkshire.

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Berkshire

1st Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Berkshire region over the 6 months to 26 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Reading +29 2 £160 -3.03%
1st Line Support
South East

1st Line Support Skill Set
Top 12 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 26 September 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region featuring 1st Line Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) ITSM
1 2 (100.00%) Security Cleared
1 2 (100.00%) Azure
1 2 (100.00%) Unified Communications
1 2 (100.00%) Microsoft 365
1 2 (100.00%) ServiceNow
1 2 (100.00%) Windows 10
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) Unified Communications
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITSM
Qualifications
1 2 (100.00%) Security Cleared
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) ServiceNow