Period
to 24 July 2017

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 24 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Berkshire
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 77 116 127
Rank change year-on-year +39 +11 -14
Contract jobs citing ITSM 72 63 65
As % of all contract IT jobs advertised in Berkshire 1.90% 1.29% 1.18%
As % of the Processes & Methodologies category 2.35% 1.60% 1.52%
Number of daily rates quoted 21 37 28
Berkshire median daily rate £525 £375 £400
Median daily rate % change year-on-year +40.00% -6.25% -5.33%
10th Percentile £400 £325 £256
90th Percentile £588 £500 £550
South East median daily rate £416 £375 £380
% change year-on-year +10.93% -1.32% -
Number of hourly rates quoted 8 1 1
Berkshire median hourly rate £28.63 £14.00 £37.09
Median hourly rate % change year-on-year +104.46% -62.25% +51.39%
10th Percentile £17.38 £14.00 £34.00
90th Percentile £37.48 £14.00 £40.19
South East median hourly rate £19.00 £37.50 £27.50
% change year-on-year -49.33% +36.36% +96.43%

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Berkshire
Contract job vacancies with a requirement for process and methodology skills 3066 3943 4267
As % of all contract IT job vacancies advertised in Berkshire 80.83% 80.54% 77.71%
Number of daily rates quoted 1478 2105 2259
Berkshire median daily rate £425 £410 £388
Median daily rate % change year-on-year +3.66% +5.81% +3.33%
10th Percentile £257 £256 £220
90th Percentile £575 £550 £538
South East median daily rate £420 £400 £380
% change year-on-year +5.00% +5.26% +4.83%
Number of hourly rates quoted 118 120 146
Berkshire median hourly rate £15.25 £15.50 £24.06
Median hourly rate % change year-on-year -1.61% -35.58% +37.49%
10th Percentile £12.00 £10.50 £13.06
90th Percentile £39.28 £43.28 £39.75
South East median hourly rate £20.00 £25.00 £22.50
% change year-on-year -20.00% +11.11% +7.14%

ITSM
Job Vacancy Trend in Berkshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for ITSM in Berkshire

ITSM
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Berkshire.

Contractor daily rate trend for ITSM in Berkshire

ITSM
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing ITSM in Berkshire over the 6 months to 24 July 2017.

Contractor daily rate histogram for ITSM in Berkshire

ITSM
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Berkshire.

Contractor hourly rate trend for ITSM in Berkshire

ITSM
Contractor Hourly Rate Histogram in Berkshire

The hourly rate distribution of IT jobs citing ITSM in Berkshire over the 6 months to 24 July 2017.

Contractor hourly rate histogram for ITSM in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +47 23 £525 +22.45%
Bracknell +27 14 - -
Maidenhead - 6 £650 - 1
Newbury -15 5 £400 +11.11% 2
ITSM
South East

For the 6 months to 24 July 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for ITSM.

1 52 (72.22%) Service Management
2 50 (69.44%) ITIL
3 19 (26.39%) Telecoms
4 18 (25.00%) ServiceNow
5 16 (22.22%) Microsoft
6 15 (20.83%) COBIT
7 14 (19.44%) Remedy ITSM
7 14 (19.44%) Remedy
8 13 (18.06%) HP
8 13 (18.06%) Microsoft PowerPoint
8 13 (18.06%) ITIL V3
9 12 (16.67%) Security Cleared
9 12 (16.67%) Incident Management
9 12 (16.67%) ITIL Certification
10 11 (15.28%) Public Cloud
10 11 (15.28%) Service Design
11 10 (13.89%) Analytical Skills
11 10 (13.89%) Degree
11 10 (13.89%) eTOM
11 10 (13.89%) ISO/IEC 27001
11 10 (13.89%) Service Delivery
12 9 (12.50%) Cisco Certification
12 9 (12.50%) Configuration Management
12 9 (12.50%) SQL
13 8 (11.11%) Web Services
13 8 (11.11%) Microsoft Excel
13 8 (11.11%) Project Management
14 7 (9.72%) SAP
14 7 (9.72%) CSS
14 7 (9.72%) HTML

ITSM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.17%) CMS
Applications
1 13 (18.06%) Microsoft PowerPoint
2 8 (11.11%) Microsoft Excel
3 5 (6.94%) Microsoft Office
4 2 (2.78%) MS Visio
Business Applications
1 14 (19.44%) Remedy ITSM
Cloud Services
1 6 (8.33%) Cloud Computing
2 2 (2.78%) Office 365
Communications & Networking
1 5 (6.94%) Firewall
1 5 (6.94%) TCP/IP
2 4 (5.56%) BGP
2 4 (5.56%) Cisco ASA
2 4 (5.56%) ICMP
2 4 (5.56%) Wireless
3 2 (2.78%) HTTP
3 2 (2.78%) SAN
4 1 (1.39%) 3G
4 1 (1.39%) 4G
4 1 (1.39%) Diameter Protocol
4 1 (1.39%) DNS
4 1 (1.39%) LTE
4 1 (1.39%) SIGTRAN
Database & Business Intelligence
1 6 (8.33%) DB2
2 5 (6.94%) Big Data
2 5 (6.94%) Star Schema
3 3 (4.17%) BusinessObjects
3 3 (4.17%) Data Warehouse
3 3 (4.17%) Hadoop
General
1 19 (26.39%) Telecoms
2 3 (4.17%) Finance
3 1 (1.39%) Pharmaceutical
3 1 (1.39%) Publishing
Job Titles
1 17 (23.61%) Analyst
2 16 (22.22%) Architect
3 10 (13.89%) Consultant
4 9 (12.50%) Service Analyst
5 8 (11.11%) Service Desk Analyst
5 8 (11.11%) Technical Analyst
6 7 (9.72%) Administrator
7 6 (8.33%) Cloud Specialist
7 6 (8.33%) Developer
7 6 (8.33%) Security Specialist
7 6 (8.33%) ServiceNow Developer
8 5 (6.94%) Management Consultant
8 5 (6.94%) Service Management Consultant
9 4 (5.56%) ITIL Service Architect
9 4 (5.56%) Network Architect
9 4 (5.56%) OSS Architect
9 4 (5.56%) Solutions Architect
10 3 (4.17%) Incident Manager
10 3 (4.17%) Service Design Architect
10 3 (4.17%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 8 (11.11%) Web Services
2 7 (9.72%) CSS
2 7 (9.72%) HTML
3 5 (6.94%) XML
4 3 (4.17%) REST
5 2 (2.78%) Ajax
5 2 (2.78%) AngularJS
5 2 (2.78%) SOAP
5 2 (2.78%) Twitter Bootstrap
6 1 (1.39%) SAML
Miscellaneous
1 11 (15.28%) Public Cloud
2 10 (13.89%) Analytical Skills
3 6 (8.33%) CESG
3 6 (8.33%) CMDB
3 6 (8.33%) Replication
4 4 (5.56%) Video Conferencing
5 3 (4.17%) Mainframe
6 2 (2.78%) Virtual Team
7 1 (1.39%) Tandem
Operating Systems
1 6 (8.33%) Windows
2 2 (2.78%) Linux
2 2 (2.78%) Red Hat Enterprise Linux
2 2 (2.78%) Windows 10
2 2 (2.78%) Windows 7
2 2 (2.78%) Windows 8
3 1 (1.39%) Unix
Processes & Methodologies
1 52 (72.22%) Service Management
2 50 (69.44%) ITIL
3 13 (18.06%) ITIL V3
4 12 (16.67%) Incident Management
5 11 (15.28%) Service Design
6 10 (13.89%) eTOM
6 10 (13.89%) Service Delivery
7 9 (12.50%) Configuration Management
8 8 (11.11%) Project Management
9 6 (8.33%) Mentoring
9 6 (8.33%) Problem Management
9 6 (8.33%) Time Management
10 5 (6.94%) Business Process Analysis
10 5 (6.94%) Change Management
10 5 (6.94%) Knowledge Management
10 5 (6.94%) Root Cause Analysis
10 5 (6.94%) Six Sigma
10 5 (6.94%) Stakeholder Management
11 4 (5.56%) IT Governance
11 4 (5.56%) Network Design
Programming Languages
1 9 (12.50%) SQL
2 3 (4.17%) COBOL
2 3 (4.17%) Java
3 2 (2.78%) Bash Shell
4 1 (1.39%) JavaScript
4 1 (1.39%) VBA
Qualifications
1 12 (16.67%) ITIL Certification
1 12 (16.67%) Security Cleared
2 10 (13.89%) Degree
3 9 (12.50%) Cisco Certification
4 5 (6.94%) (ISC)2 CCSP
4 5 (6.94%) CCSP
4 5 (6.94%) CISM
4 5 (6.94%) CISSP
4 5 (6.94%) SC Cleared
5 4 (5.56%) CCNP
5 4 (5.56%) PMI Certification
5 4 (5.56%) PMP
6 3 (4.17%) DV Cleared
7 2 (2.78%) MCSE
7 2 (2.78%) Microsoft Certification
8 1 (1.39%) HNC
Quality Assurance & Compliance
1 15 (20.83%) COBIT
2 10 (13.89%) ISO/IEC 27001
3 4 (5.56%) ISO 22301
3 4 (5.56%) ISO/IEC 20000
4 2 (2.78%) PCI DSS
4 2 (2.78%) PMO
5 1 (1.39%) QA
System Software
1 2 (2.78%) Active Directory
1 2 (2.78%) NFS
Systems Management
1 4 (5.56%) OVSD
2 3 (4.17%) SCOM
3 2 (2.78%) Red Hat Satellite
3 2 (2.78%) SCCM
4 1 (1.39%) MOM
4 1 (1.39%) Tivoli
Vendors
1 18 (25.00%) ServiceNow
2 16 (22.22%) Microsoft
3 14 (19.44%) Remedy
4 13 (18.06%) HP
5 7 (9.72%) SAP
6 6 (8.33%) Ab Initio
6 6 (8.33%) BMC
6 6 (8.33%) Teradata
7 4 (5.56%) Cisco
7 4 (5.56%) Oracle
7 4 (5.56%) Palo Alto
8 3 (4.17%) CA
9 2 (2.78%) Dell
9 2 (2.78%) Red Hat
10 1 (1.39%) LANDesk
10 1 (1.39%) Nokia
10 1 (1.39%) Samsung
10 1 (1.39%) Siemens