Period
to 16 January 2018

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Berkshire
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 115 128 104
Rank change year-on-year +13 -24 +31
Contract jobs citing ITSM 57 36 68
As % of all contract IT jobs advertised in Berkshire 1.39% 0.90% 1.39%
As % of the Processes & Methodologies category 1.67% 1.10% 1.75%
Number of daily rates quoted 17 15 24
Berkshire median daily rate £475 £365 £418
Median daily rate % change year-on-year +30.14% -12.57% -1.76%
10th Percentile £281 £206 £317
90th Percentile £638 £533 £584
South East median daily rate £400 £386 £400
% change year-on-year +3.56% -3.44% +2.56%
Number of hourly rates quoted 2 0 16
Berkshire median hourly rate £30.35 - £37.09
10th Percentile £15.74 - £14.40
90th Percentile £48.08 - £40.19
South East median hourly rate £13.00 £54.50 £37.09
% change year-on-year -76.15% +46.94% +174.74%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3,412 3,278 3,882
As % of all contract IT jobs advertised in Berkshire 83.02% 81.97% 79.42%
Number of daily rates quoted 1,795 1,738 2,128
Berkshire median daily rate £425 £401 £400
Median daily rate % change year-on-year +6.12% +0.13% +3.23%
10th Percentile £270 £250 £231
90th Percentile £588 £575 £538
South East median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 86 119 170
Berkshire median hourly rate £14.50 £17.50 £25.54
Median hourly rate % change year-on-year -17.14% -31.47% +34.39%
10th Percentile £11.25 £11.25 £11.00
90th Percentile £42.00 £50.00 £47.50
South East median hourly rate £25.00 £23.59 £30.00
% change year-on-year +5.98% -21.37% +62.16%

ITSM
Job Vacancy Trend in Berkshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for ITSM in Berkshire

ITSM
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Berkshire.

Contractor daily rate trend for ITSM in Berkshire

ITSM
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing ITSM in Berkshire over the 6 months to 16 January 2018.

Contractor daily rate histogram for ITSM in Berkshire

ITSM
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Berkshire.

Contractor hourly rate trend for ITSM in Berkshire

ITSM
Contractor Hourly Rate Histogram in Berkshire

The hourly rate distribution of IT jobs citing ITSM in Berkshire over the 6 months to 16 January 2018.

Contractor hourly rate histogram for ITSM in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -6 10 £264 +27.11% 1
Reading +6 9 £475 -5.00% 5
Newbury -13 7 £460 +18.71%
Maidenhead - 6 £625 - 1
Slough +3 2 £500 +53.85%
Wokingham - 1 - -
ITSM
South East

For the 6 months to 16 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for ITSM.

1 42 (73.68%) ITIL
2 39 (68.42%) Service Management
3 20 (35.09%) Service Design
4 19 (33.33%) Stakeholder Management
5 15 (26.32%) CESG
5 15 (26.32%) eTOM
5 15 (26.32%) ISO/IEC 27001
5 15 (26.32%) COBIT
5 15 (26.32%) CISM
5 15 (26.32%) CISSP
5 15 (26.32%) Cisco Certification
5 15 (26.32%) (ISC)2 CCSP
5 15 (26.32%) Public Cloud
5 15 (26.32%) Security Cleared
5 15 (26.32%) Cloud Computing
6 14 (24.56%) Star Schema
6 14 (24.56%) CCSP
6 14 (24.56%) Time Management
7 12 (21.05%) Degree
8 11 (19.30%) ISO 22301
8 11 (19.30%) Enterprise Architecture
9 10 (17.54%) Remedy
9 10 (17.54%) Microsoft
9 10 (17.54%) ITIL Certification
9 10 (17.54%) Remedy ITSM
10 9 (15.79%) Incident Management
10 9 (15.79%) ServiceNow
11 8 (14.04%) Telecoms
11 8 (14.04%) Microsoft Excel
12 7 (12.28%) Change Management

ITSM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.75%) SharePoint
Applications
1 8 (14.04%) Microsoft Excel
2 7 (12.28%) Microsoft PowerPoint
3 2 (3.51%) MS Visio
4 1 (1.75%) Acrobat
4 1 (1.75%) Microsoft Project
4 1 (1.75%) Spreadsheet
Business Applications
1 10 (17.54%) Remedy ITSM
2 1 (1.75%) Remedy AR System
Cloud Services
1 15 (26.32%) Cloud Computing
Communications & Networking
1 2 (3.51%) HTTP
2 1 (1.75%) Firewall
2 1 (1.75%) Internet
2 1 (1.75%) SAN
2 1 (1.75%) TCP/IP
2 1 (1.75%) VPN
Database & Business Intelligence
1 14 (24.56%) Star Schema
2 2 (3.51%) Big Data
2 2 (3.51%) Data Warehouse
2 2 (3.51%) Hadoop
2 2 (3.51%) Sqoop
General
1 8 (14.04%) Telecoms
2 5 (8.77%) Finance
3 2 (3.51%) Pharmaceutical
Job Titles
1 14 (24.56%) Security Specialist
2 12 (21.05%) Cloud Specialist
3 11 (19.30%) Analyst
4 8 (14.04%) Architect
4 8 (14.04%) Enterprise Architecture Specialist
5 7 (12.28%) CISSP Specialist
5 7 (12.28%) Developer
6 6 (10.53%) Service Analyst
6 6 (10.53%) Service Desk Analyst
7 5 (8.77%) Consultant
8 4 (7.02%) Change Analyst
8 4 (7.02%) ITIL Process Analyst
8 4 (7.02%) ITIL Service Analyst
8 4 (7.02%) ITIL Service Desk Analyst
8 4 (7.02%) ITSM Analyst
8 4 (7.02%) Process Analyst
8 4 (7.02%) Remedy Analyst
8 4 (7.02%) Technical Analyst
8 4 (7.02%) Technical Services Analyst
9 3 (5.26%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 5 (8.77%) REST
2 3 (5.26%) SAML
2 3 (5.26%) Web Services
3 2 (3.51%) Ajax
3 2 (3.51%) CSS
3 2 (3.51%) HTML
3 2 (3.51%) SOAP
3 2 (3.51%) XML
Miscellaneous
1 15 (26.32%) CESG
1 15 (26.32%) Public Cloud
2 5 (8.77%) Replication
3 3 (5.26%) CMDB
4 2 (3.51%) Analytical Skills
4 2 (3.51%) Data Centre
4 2 (3.51%) Management Information System
4 2 (3.51%) Private Cloud
5 1 (1.75%) Blackberry
5 1 (1.75%) Computer Science
5 1 (1.75%) FMCG
5 1 (1.75%) PDA
Operating Systems
1 3 (5.26%) Linux
1 3 (5.26%) Windows
2 1 (1.75%) Red Hat Enterprise Linux
2 1 (1.75%) Windows 7
2 1 (1.75%) Windows Server
2 1 (1.75%) Windows Vista
2 1 (1.75%) Windows XP
Processes & Methodologies
1 42 (73.68%) ITIL
2 39 (68.42%) Service Management
3 20 (35.09%) Service Design
4 19 (33.33%) Stakeholder Management
5 15 (26.32%) eTOM
6 14 (24.56%) Time Management
7 11 (19.30%) Enterprise Architecture
8 9 (15.79%) Incident Management
9 7 (12.28%) Change Management
10 6 (10.53%) Service Delivery
11 5 (8.77%) ITIL V3
11 5 (8.77%) Project Management
11 5 (8.77%) Stakeholder Engagement
12 4 (7.02%) Business Development
12 4 (7.02%) Configuration Management
12 4 (7.02%) Problem Management
12 4 (7.02%) Release Management
12 4 (7.02%) Risk Management
12 4 (7.02%) Service Delivery Management
12 4 (7.02%) Stakeholder and Relationship Management
Programming Languages
1 3 (5.26%) JavaScript
2 2 (3.51%) PowerShell
3 1 (1.75%) Bash Shell
Qualifications
1 15 (26.32%) (ISC)2 CCSP
1 15 (26.32%) Cisco Certification
1 15 (26.32%) CISM
1 15 (26.32%) CISSP
1 15 (26.32%) Security Cleared
2 14 (24.56%) CCSP
3 12 (21.05%) Degree
4 10 (17.54%) ITIL Certification
5 3 (5.26%) SC Cleared
6 2 (3.51%) PRINCE2 Practitioner
7 1 (1.75%) Computer Science Degree
7 1 (1.75%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (26.32%) COBIT
1 15 (26.32%) ISO/IEC 27001
2 11 (19.30%) ISO 22301
3 3 (5.26%) QA
4 2 (3.51%) ISO/IEC 20000
4 2 (3.51%) PCI DSS
4 2 (3.51%) Sarbanes-Oxley
4 2 (3.51%) SLA
5 1 (1.75%) GxP
5 1 (1.75%) PMO
System Software
1 2 (3.51%) Apache Flume
1 2 (3.51%) HDFS
1 2 (3.51%) VMware Infrastructure
2 1 (1.75%) NFS
Systems Management
1 2 (3.51%) HP Data Protector
1 2 (3.51%) vCenter Server
2 1 (1.75%) Red Hat Satellite
Vendors
1 10 (17.54%) Microsoft
1 10 (17.54%) Remedy
2 9 (15.79%) ServiceNow
3 4 (7.02%) BMC
4 3 (5.26%) HP
5 2 (3.51%) Cloudera
5 2 (3.51%) NetApp
5 2 (3.51%) Tableau
5 2 (3.51%) VMware
6 1 (1.75%) DocuSign
6 1 (1.75%) Ivanti
6 1 (1.75%) Red Hat