The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
South East / Buckinghamshire
Rank 80 72 85
Rank change year-on-year -8 +13  
Contract jobs citing Customer Engagement 2 5 2
As % of all contract IT jobs advertised in Buckinghamshire 0.19% 0.48% 0.17%
As % of the Processes & Methodologies category 0.23% 0.57% 0.21%
Number of daily rates quoted 2 0 2
Median daily rate £563 - £350
UK excluding London median daily rate £425 £388 £415
% change year-on-year +9.67% -6.62%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £40.75 £35.00
% change year-on-year - +16.42%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Buckinghamshire
Contract job vacancies with a requirement for process and methodology skills 852 881 969
As % of all contract IT job vacancies advertised in Buckinghamshire 82.80% 84.47% 80.55%
Number of daily rates quoted 420 464 475
Median daily rate £405 £410 £375
Median daily rate % change year-on-year -1.21% +9.33%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% -  
Number of hourly rates quoted 24 16 19
Median hourly rate £19.00 £33.00 £26.00
Median hourly rate % change year-on-year -42.42% +26.92%  
90% offered a hourly rate of more than £11.13 £13.57 £12.70
10% offered a hourly rate of more than £55.00 £60.00 £40.00
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Customer Engagement
Job Vacancy Trend in Buckinghamshire

The job posting trend of jobs advertised in Buckinghamshire citing Customer Engagement as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Buckinghamshire

Customer Engagement
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Buckinghamshire.

Contractor daily rate trend for Customer Engagement in Buckinghamshire

Customer Engagement
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement in Buckinghamshire.

Contractor hourly rate trend for Customer Engagement in Buckinghamshire

Customer Engagement
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Buckinghamshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -5 2 £563 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 24 March 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region with a requirement for Customer Engagement.

1 4 (80.00%) Finance
2 3 (60.00%) Service Delivery
3 2 (40.00%) Service Management
3 2 (40.00%) Online Banking
3 2 (40.00%) Security Cleared
3 2 (40.00%) Agile Software Development
3 2 (40.00%) Banking
3 2 (40.00%) Retail
3 2 (40.00%) ITIL
3 2 (40.00%) SLA
3 2 (40.00%) ITIL Certification
3 2 (40.00%) SC Cleared
3 2 (40.00%) Service Design
4 1 (20.00%) Wireframes
4 1 (20.00%) DV Cleared
4 1 (20.00%) SAN
4 1 (20.00%) Firmware
4 1 (20.00%) Symantec
4 1 (20.00%) HP
4 1 (20.00%) Dell
4 1 (20.00%) MS Exchange
4 1 (20.00%) Exchange Server 2003
4 1 (20.00%) Retail Banking
4 1 (20.00%) Automotive
4 1 (20.00%) VMware
4 1 (20.00%) Backup Exec
4 1 (20.00%) vSphere
4 1 (20.00%) Information Architecture
4 1 (20.00%) 3PAR
4 1 (20.00%) Exchange Server 2010

Customer Engagement
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Exchange Server 2003
1 1 (20.00%) Exchange Server 2010
1 1 (20.00%) MS Exchange
Communications & Networking
1 1 (20.00%) SAN
General
1 4 (80.00%) Finance
2 2 (40.00%) Banking
2 2 (40.00%) Retail
3 1 (20.00%) Automotive
3 1 (20.00%) Retail Banking
Job Titles
1 2 (40.00%) Product Owner
2 1 (20.00%) Analyst
2 1 (20.00%) Architect
2 1 (20.00%) Infrastructure Analyst
2 1 (20.00%) Service Architect
2 1 (20.00%) Service Design Specialist
Miscellaneous
1 2 (40.00%) Online Banking
2 1 (20.00%) Data Centre
2 1 (20.00%) Mobile App
2 1 (20.00%) Mobile Banking
2 1 (20.00%) User Experience
Processes & Methodologies
1 3 (60.00%) Service Delivery
2 2 (40.00%) Agile Software Development
2 2 (40.00%) ITIL
2 2 (40.00%) Service Design
2 2 (40.00%) Service Management
3 1 (20.00%) Capacity Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Information Architecture
3 1 (20.00%) Usability Testing
3 1 (20.00%) Wireframes
Qualifications
1 2 (40.00%) ITIL Certification
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
2 1 (20.00%) DV Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) Firmware
1 1 (20.00%) vSphere
Systems Management
1 1 (20.00%) Backup Exec
Vendors
1 1 (20.00%) 3PAR
1 1 (20.00%) Dell
1 1 (20.00%) HP
1 1 (20.00%) Symantec
1 1 (20.00%) VMware