Customer Service Contracts in Buckinghamshire

Customer Service
South East > Buckinghamshire

The table below provides summary statistics for contract job vacancies advertised in Buckinghamshire requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 28 25 36
Rank change year-on-year -3 +11 -9
Contract jobs citing Customer Service 10 30 44
As % of all contract jobs advertised in Buckinghamshire 4.24% 6.30% 5.03%
As % of the Processes & Methodologies category 4.57% 7.63% 5.36%
Number of daily rates quoted 9 17 40
10th Percentile £395 £152 £198
25th Percentile £479 £190 £306
Median daily rate (50th Percentile) £508 £550 £428
Median % change year-on-year -7.73% +28.59% +116.57%
75th Percentile £536 - £590
90th Percentile £555 £554 £594
South East median daily rate £250 £255 £224
% change year-on-year -1.96% +13.97% -10.50%
Number of hourly rates quoted 0 8 1
10th Percentile - £17.64 -
25th Percentile - £17.91 £9.50
Median hourly rate - £20.88 £10.00
Median % change year-on-year - +108.75% -7.15%
75th Percentile - £30.00 £10.50
90th Percentile - - -
South East median hourly rate £15.00 £16.00 £18.50
% change year-on-year -6.25% -13.51% +23.33%

All Process and Methodology Skills
Buckinghamshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Buckinghamshire.

Contract vacancies with a requirement for process or methodology skills 219 393 821
As % of all contract IT jobs advertised in Buckinghamshire 92.80% 82.56% 93.94%
Number of daily rates quoted 157 271 663
10th Percentile £281 £255 £307
25th Percentile £400 £400 £410
Median daily rate (50th Percentile) £501 £475 £480
Median % change year-on-year +5.37% -1.04% +1.05%
75th Percentile £588 £580 £575
90th Percentile £646 £688 £650
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 23 31 1
10th Percentile - £15.85 -
25th Percentile - £18.50 £9.50
Median hourly rate £14.20 £25.00 £10.00
Median % change year-on-year -43.20% +150.00% -7.15%
75th Percentile £39.13 £30.00 £10.50
90th Percentile £62.50 £48.75 -
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

Customer Service
Job Vacancy Trend in Buckinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Customer Service in Buckinghamshire

Customer Service
Contractor Daily Rate Trend in Buckinghamshire

3-month moving average daily rate quoted in jobs citing Customer Service in Buckinghamshire.

Daily rate trend for Customer Service in Buckinghamshire

Customer Service
Daily Rate Histogram in Buckinghamshire

Daily rate distribution for jobs citing Customer Service in Buckinghamshire over the 6 months to 1 May 2025.

Daily rate histogram for Customer Service in Buckinghamshire

Customer Service
Contractor Hourly Rate Trend in Buckinghamshire

3-month moving average hourly rates quoted in jobs citing Customer Service in Buckinghamshire.

Hourly rate trend for Customer Service in Buckinghamshire

Customer Service
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Buckinghamshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Iver - 5 £508 -
Milton Keynes -9 3 £412 -25.08% 52
Amersham - 2 £500 - 1
Customer Service
South East

Customer Service
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (20.00%) Chatbot
2 1 (10.00%) Microsoft Office
Business Applications
1 2 (20.00%) SAP Hybris
Cloud Services
1 5 (50.00%) Google Workspace
2 2 (20.00%) Microsoft 365
2 2 (20.00%) SAP Commerce Cloud
Communications & Networking
1 5 (50.00%) Firewall
1 5 (50.00%) VLAN
1 5 (50.00%) Wi-Fi
2 1 (10.00%) VPN
General
1 6 (60.00%) Social Skills
2 5 (50.00%) Inclusion and Diversity
3 3 (30.00%) Retail
4 2 (20.00%) Finance
5 1 (10.00%) Automotive
5 1 (10.00%) Brand Awareness
5 1 (10.00%) Marketing
Job Titles
1 5 (50.00%) IT Support
1 5 (50.00%) Lead
2 2 (20.00%) Analyst
3 1 (10.00%) Artificial Intelligence Specialist
3 1 (10.00%) Desktop Analyst
3 1 (10.00%) Developer
3 1 (10.00%) Integration Developer
3 1 (10.00%) Integration Specialist
3 1 (10.00%) Senior
3 1 (10.00%) Senior Analyst
3 1 (10.00%) Senior Desktop Analyst
Libraries, Frameworks & Software Standards
1 2 (20.00%) Node.js
1 2 (20.00%) Parceljs
1 2 (20.00%) RESTful
Miscellaneous
1 2 (20.00%) Video Conferencing
2 1 (10.00%) AI Agents
Operating Systems
1 7 (70.00%) Windows
2 2 (20.00%) Windows 10
3 1 (10.00%) Mac OS
Processes & Methodologies
1 5 (50.00%) Content Management
1 5 (50.00%) Network Segmentation
1 5 (50.00%) Post-Production
1 5 (50.00%) Proactive Monitoring
1 5 (50.00%) Workflow
2 2 (20.00%) API Integration
2 2 (20.00%) Artificial Intelligence
2 2 (20.00%) Conversational UI
2 2 (20.00%) ERP
2 2 (20.00%) ITIL
2 2 (20.00%) Order Management
2 2 (20.00%) Project Delivery
2 2 (20.00%) Project Management
2 2 (20.00%) User Acceptance Testing
2 2 (20.00%) User Experience
2 2 (20.00%) UX Design
3 1 (10.00%) Customer Engagement
3 1 (10.00%) Customer Retention
3 1 (10.00%) Security Patching
3 1 (10.00%) Technology Roadmap
Programming Languages
1 2 (20.00%) JavaScript
Qualifications
1 1 (10.00%) ITIL Foundation Certificate
System Software
1 1 (10.00%) Active Directory
Systems Management
1 1 (10.00%) Microsoft Intune
1 1 (10.00%) SCCM
Vendors
1 5 (50.00%) Google
2 2 (20.00%) HP
2 2 (20.00%) SAP
3 1 (10.00%) Apple
3 1 (10.00%) Cisco
3 1 (10.00%) F5
3 1 (10.00%) McAfee
3 1 (10.00%) Microsoft
3 1 (10.00%) ServiceNow