1 to 25 of 611 Customer Service Jobs in the South East

The Technical Customer Service Executive will play a key role in providing exceptional customer support within the industrial and manufacturing sector. Based in Camberley, this role requires technical understanding and a proactive approach to resolving customer queries effectively. Client Details Technical Customer Service Executive, Camberley: This position is with a well-established organisation in … the industrial and manufacturing sector. The company operates as a mid-sized enterprise with a strong focus on delivering quality products and excellent customer service. Description Technical Customer Service Executive, Camberley: Respond promptly to customer inquiries via phone, email, or chat, ensuring a professional and courteous approach. Resolve technical issues for a range users Provide technical … support and guidance on product usage and troubleshooting. Collaborate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and document solutions provided. Identify opportunities for process improvement and share feedback with the team. Assist with order processing and tracking, ensuring timely delivery for customers. Stay updated on product knowledge to offer accurate and More ❯

We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery. Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs. Passionate about developing people , especially in … professional communication-skilled at training junior staff to handle diverse customer interactions confidently and effectively. Confident in driving efficiency through technology , including introducing AI and support tools to streamline processes, reduce costs, and enhance the overall customer experience. Proactive, analytical, and highly communicative , with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights More ❯

We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery. Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs. Passionate about developing people , especially in … professional communication-skilled at training junior staff to handle diverse customer interactions confidently and effectively. Confident in driving efficiency through technology , including introducing AI and support tools to streamline processes, reduce costs, and enhance the overall customer experience. Proactive, analytical, and highly communicative , with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights More ❯

Systems and Customer Service Trainer - 9 Month Fixed Term ContractLocation: Midlands based with national travel and stay over as required Hours: Full-time, 40 hours/week Salary : £45K (Pro Rata) Are you a people-focused trainer who thrives on helping others succeed? Do you have a passion for systems, processes, and delivering exceptional customer service? We're working with a national contractor in the housing and maintenance sector to recruit a Systems and Customer Service Trainer, a key role supporting the learning and development of frontline and office-based teams. In this role, you'll design and deliver training across key business systems, policies, and customer service standards. You'll … be instrumental in onboarding new starters, upskilling existing staff, and helping drive a "best-in-class" culture across teams. Systems and Customer Service Trainer Responsibilities: Deliver structured training to new and existing staff (including managers, supervisors, and client teams) across housing repairs, planned works, and project teams Develop and maintain user guides, training materials, and support documents to More ❯

Customer Service Advisor Witney (Hybrid) £25,000-£27,000 We are currently seeking an Italian speaking Customer Service Advisor to join our client, a leading technology company in Witney. In this role, you will support the team in delivering high quality system support, resolving queries from clients around the world including Italian speaking customers. It is … essential that you can communicate in both English and Italian, via email and phone, fluently to business level. The ideal person will have a strong customer service background and be driven to deliver a fantastic professional service. Upholding the excellent levels of communication and care that this company prides themselves on. It is a busy role requiring you … to prioritise work and be able to enter data accurately and efficiently. Customer Service Advisor duties (job description can be provided) Be part of the Professional Services Team and helpdesk function, using both the Italian and English language. Service the needs of the companys customer portfolio to maintain their online presence and offer proactive advice. Deliver More ❯

Customer Service/Credit Control Coordinator Location: Bicester Salary: Competitive Vacancy Type: Full Time, Permanent Our client is part of a Global Group and is responsible for sales in the UK and Ireland. The business is concerned with the sale and distribution of specialist coatings, typically applied to joinery, metal and plastics, and operates from sites in Bicester … of coatings, of which the majority are water based. The main administration centre for the UK and Ireland business is in Bicester, with a team of people responsible for customer support, production picking, warehouse, logistics, sales administration and finance functions. The Role The Customer Service Coordinator is a role within the Customer Service team, with … enhanced focus on their customer account management. This position ensures the delivery of a responsive and professional customer experience, including customer related finance administrative duties, ensuring all business-critical duties are completed accurately & on time. Key Responsibilities Customer Service Ensure accurate and efficient processing of customer orders within internal systems to support operational decision More ❯

TECHNICAL CUSTOMER SERVICE*** Are you tech-savvy, people-focused, and ready to kick-start your career in IT We're looking for an enthusiastic and personable Technical Customer Service person to join our growing team. This is a fantastic opportunity for someone who loves technology just as much as they love helping people. This role blends … hands-on technical support with outstanding customer service. Salary up to £26K depending on experience + benefits Key responsibilities for the Technical Customer Service include, Delivering professional yet friendly customer service via telephone, email, and remote tools Troubleshooting and resolving issues across IT, Networking, Telecoms and Cyber Security Managing and maintaining client systems including servers … using a help desk system Contributing to internal documentation and user guides to help both clients and teammates Occasionally visiting client sites when required (local travel) The ideal Technical Customer Service person will need, A passion for technology and a desire to grow your IT knowledge A natural ability to communicate clearly and professionally with customers A calm More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) We are looking for an Operations Customer Service Administrator to provide customer service and coordination to all our AV Service Contracts and Projects, to follow SLA and maintain high … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM … . The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. General Responsibilities Service Call Management: Respond promptly to technical service calls, ensuring a two-hour response time. Coordinate and schedule service visits, both internal and external, and manage the service diary efficiently. Facilitate the creation of More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM … . The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. General Responsibilities Service Call Management: Respond promptly to technical service calls, ensuring a two-hour response time. Coordinate and schedule service visits, both internal and external, and manage the service diary efficiently. Facilitate the creation of More ❯

assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry … sectors that require advanced, bespoke security solutions and the highest-level security clearances. We are looking for a Customer Service Coordinator/Administrator to provide outstanding Customer Service to our clients to work within our Customer Service Centre based in Bracknell. The role is varied and fast paced whilst equally rewarding working on your … is a full-time role Monday - Friday 40 hours a week with varied shifts between 8am to 6pm and is fully office based in Bracknell. The role involves Handling customer queries both telephone and email in a timely and accurate manner to meet contractual SLA’s. Managing a team of multiple engineers and regular partners to conduct reactive service More ❯

Complaint handling, strong customer service skills, call handling Your new company My client is recruiting for a proactive and versatile Operations & Support Coordinator to join their team. This is a varied and rewarding role that combines customer service, complaint handling, IT support, administrative duties, and operational assistance. If you're a strong communicator with a keen … eye for detail, and have a positive attitude, I would love to hear from you. Key Responsibilities Customer Service, Issue & Complaint Handling Deliver outstanding customer service via phone and email. Handle queries, complaints, and incidents with professionalism and efficiency. Build and maintain strong working relationships with both customers and surveyors to ensure smooth operations. Operational Support … Administration Assist the Operations Manager with the day-to-day running of operations. Monitor and chase outstanding reports to ensure timely completion. Collaborate with the Customer Sales Team to streamline workflows and improve efficiency. Perform basic data entry and administrative tasks with accuracy and attention to detail. What you'll need to succeed Experience in a similar customer More ❯

company events Our client, a multi-national leader in the manufacturing space, has an immediate need to employ a Power BI analyst. This newly created role focusses on improving customer processes to automate the customer service function. This role will bridge the gap between IT Infrastructure and data insights to improve service offering to customers through … reports, data and better understanding of customer needs. The successful candidate will be analytical and data driven to improve supply chain channels utilising ERP to manage and integrate core business processes. This role will be a mixture of data analysis, using Power BI and customer service to improve service offering to customers through data, analysing trends … and refining data to automate systems and speed up processes. Key Responsibilities: Customer Support: Respond to customer inquiries via phone and email, in a professional and timely manner. Bring different ways of thinking to digitise this. Resolve customer complaints, concerns, or issues efficiently, within the agreed timescale, ensuring customer satisfaction. Use the knowledge to solve the More ❯

The Customer Support Advisor (Technical) will provide exceptional technical assistance to clients, ensuring their concerns are addressed promptly and effectively. This role is based in Newbury and is ideal for individuals with a passion for customer service in the electronics sector. Client Details Customer Support Advisor (Technical), Newbury: This company operates within the electronics and manufacturing … for its innovative approach to providing technical solutions. With a focus on delivering high-quality services, they are committed to supporting their customers with reliable and efficient assistance. Description Customer Support Advisor (Technical), Newbury: Respond to customer inquiries and provide technical support via phone, email, or online platforms. In this B2B Customer Service role you will … be liaising with engineers and helping solve problems Diagnose and troubleshoot technical issues related to the company's products and services. Maintain accurate records of customer interactions and resolutions in the CRM system. Collaborate with internal teams to escalate and resolve complex technical problems. Provide customers with clear instructions and guidance to resolve their concerns independently when possible. Monitor More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of … year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/weekends shift available, desirable for you to be able to do cover all shifts. Payrate: £12.21 … per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a customer-focused approach. Utilize customer service software. Possess a working knowledge of Microsoft Office. Troubleshoot and solve customer problems. More ❯

We are hiring for a German Speaking Customer Service Specialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation in … global communication and business technology services. The Role of the German Speaking Customer Service Specialist As the German Speaking Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. AS part of their global Customer Support Team, you … customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support hardware updates via testing and software communication deployment Coordinate and track hardware repairs and More ❯

Social network you want to login/join with: Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client, a … forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you'll work closely … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud More ❯

Customer Service Team Leader – Isle of Wight | £45k-£55k Hexwired has partnered with a company who are a leading specialist software solutions company. They are looking for a Customer Service Team Leader who will be reporting to the Sales and Service Manager. Although you will be working in a team you should be able to … work under your own steam. Key skills required for this role: Deliver regular, accurate departmental reports aligned with service level agreements (SLAs) and key performance indicators (KPIs). Effectively prioritize, coordinate, and monitor team activities to ensure timely and high-quality outcomes. Manage support tickets by identifying, prioritizing, and escalating issues as appropriate. Drive continuous improvement by recommending and … implementing enhanced procedures and workflows. Lead, mentor, and develop team members to enhance individual growth and optimize overall team performance. The salary for this Customer Service Team Leader role will be up to £45,000-£55,000 per annum. The company are rapidly expanding and are at the forefront of their industry. They are looking to pay circa More ❯

an apprenticeship role leading to a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role The apprentice will be working primarily on the library floor, this campus-based post acts as a first point of help and advice … maintenance issues and defects relating to the building, its environmental controls and equipment on all floors. You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required. As part of the library team, you will assist in the delivery of a high quality, customer focused library and open … over 4 days, and one dedicated study day of 7 hours. Actual working days/times to be agreed as per the needs of the service. Deliver an excellent customer experience including assisting users on how to use library resources and equipment. Participate in roaming support to help our users become confident and independent users of the resources available More ❯

Digital Transformation department, responsible for managing the helpdesk. This includes handling enquiries and requests regarding digital services, triaging issues, allocating tasks to relevant teams, and ensuring high standards of customer service across all communications. Main duties of the job Main Duties of the Job Operate and manage a busy Digital Transformation Helpdesk. Handle a range of routine and … necessary. Administrative Support Perform clerical duties as directed by senior digital staff. Maintain clean and safe working areas; report faults and incidents. Order office supplies and support resource management. Customer Service and Communication Provide professional, friendly service via all communication channels. Welcome and assist visitors or redirect them appropriately. Use tact, diplomacy, and empathy when dealing with … and administrative functions. Provide cover and flexibility across the team when needed. Person Specification education/Qualification Essential Good general education (e.g. GCSEs or equivalent, including English) Desirable Formal customer service, IT support, or business administration training Experience Essential Experience working in a helpdesk, call centre, reception or admin support role Experience managing a high volume of enquiries More ❯

continue to flourish, and help our community continue to thrive. In this take charge role, you will be responsible for driving branch performance, increasing sales, and delivering an exceptional customer experience through leadership, collaborating with internal and external stakeholders, and maintaining strong operational practices. To succeed, you must be adept in all aspects of bank management and operations, including … account management, customer service, staff development and sales production. Here, you'll put your exceptional solution selling and new business development skills to work, overseeing and directing all sales activities to ensure branch targets are met and exceeded. You'll also assist branch staff with broadening their network by developing new customer relationships and strengthening existing ones. … In addition to focusing heavily on building a customer network, you will also communicate, implement, and monitor compliance with Bank policies and procedures as well as regulatory requirements. If you are a self-motivated, relationship-focused, problem solver, who understands the importance of staying in touch with, and connected to, our industry and community, you may be the perfect More ❯

growing company in the market place; as such the ability to manage change in line with this growth is the key to its future success, through continuous development in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. … The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion on both parts regarding the correct contact points for any specific issues. As LGEUK grows within the market there will be an increasing need to optimise its current repair … network, bringing with it the need for reliable controlled evaluation of prospective new companies. Working with the Service Network Manager, Customer Service Operation Team Leader and Customer Service Director, part of your remit will be ensuring that our customers receive continued high level quality service. The position is based at our Weybridge Head Office with More ❯