1 to 25 of 314 Customer Service Jobs in the South East

Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer Service Their platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America … scaling fast. This is a genuinely high-impact environment for someone who wants to build. They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale ...

Half is partnering with a fast-growing, investor-backed B2B organisation that's undergoing an exciting period of expansion. They're looking for a Customer Success Lead to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term … growth. Location: Surrey Hybrid : 3 days in office Customer Success Lead The opportunity: This is an exciting opportunity to join a rapidly growing, investor-backed business at a pivotal stage of its growth. Reporting directly to the Chief Marketing Officer, you'll play a key role in establishing ...

Half is partnering with a fast-growing, investor-backed B2B organisation that's undergoing an exciting period of expansion. They're looking for a Customer Success Manager to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term … growth. Location: Surrey Hybrid : 3 days in office Customer Success Manager The opportunity: This is an exciting opportunity to join a rapidly growing, investor-backed business at a pivotal stage of its growth. Reporting directly to the Chief Marketing Officer, you'll play a key role in establishing ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities ...

Customer Service Agent Location: Egham, Surrey Salary: Competitive DOE Hours: 40 hours per week, Monday-Friday, shifts between 7:00am - 7:00pm CTR Select is recruiting on behalf of their client based in Egham, and they are seeking a Customer Service Agent to join their Service Operations team. This is an excellent opportunity for a customer-focused professional to support key international clients, managing service requests from initial contact through to resolution while ensuring service levels and customer satisfaction are consistently achieved. Key Responsibilities Act as the primary point of contact ...

Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office)up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main … purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. ...

Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected … telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include ...

Service Delivery Manager MLL Telecom Ltd is one of the UK’s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers’ communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today’s rapidly evolving environment. … services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone’s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. ...

organised Administrator with excellent attention to detail and a passion for delivering great customer service? We are recruiting on behalf of a successful and growing business seeking a proactive Administrator to join their Quality Assurance team. This is a varied role combining administration, customer service, order … priorities. The Role As an Administrator, you will play a key role in ensuring the smooth running of departmental operations through accurate record keeping, customer support and effective coordination of equipment, orders and documentation. You will be responsible for maintaining accurate records, supporting customers with enquiries, processing orders ...

Contract) Windsor, UK (Hybrid - 1 day per week onsite) 6 Months We are seeking an experienced Technical Business Analyst to join a large-scale customer service transformation programme. You will work closely with Product Engineers, Enterprise Architects, and Agile delivery teams to support the evolution of contact centre … technologies, customer journeys, and AI-enabled service solutions. Key Responsibilities Analyse existing application architecture and customer service platforms. Support the transformation of IVR and AI-driven customer service capabilities. Gather and document technical and business requirements. Collaborate with architects, engineers, and cross-functional teams ...

recruiting for a Service Desk Shift Lead to join a leading organisation on a 6-month fixed-term contract based near Heathrow . This is an excellent opportunity for someone with a strong customer service background and previous supervisory or team leadership experience to lead a small … team of up to seven people within a fast-paced Service Management environment. You'll be responsible for ensuring exceptional customer service, supporting and developing your team, and overseeing the smooth running of each shift. This is an on site role working a 4 days ...

Service Scheduler 12 Month Fixed-term Salary: £34,525.56 + £6,210 Yearly bonus Office-Based (Milton Keynes) Hours: 37.5 hours per week (Monday–Friday, 09:00–17:30 with 1-hour lunch) About the Role: An exciting opportunity has arisen for a Service Scheduler to join … busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation. This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring contractual service levels ...

onsite Duration: 6Months+ Rate: 500GBP/Day Inside IR35 About the Role We are seeking an experienced Technical Business Analyst to join a major customer transformation programme. The successful candidate will bridge the gap between business and technology teams, helping to modernise customer service capabilities through … Architects, and cross-functional delivery squads to analyse the existing application landscape, identify opportunities for technical re-use, and support the delivery of innovative customer journeys. Key Responsibilities Analyze the existing technical landscape, particularly IVR and customer service applications. Assess opportunities to re-use or enhance existing ...

exciting opportunity has arisen for an organised and customer-focused Helpdesk Service Administrator to join a growing company operating within the HVAC and facilities management sector. Supporting clients nationwide, you'll play a pivotal role in ensuring service requests are handled efficiently, engineers are scheduled effectively … customer expectations are consistently exceeded. This is a fast-paced and varied position, ideal for someone with strong administrative and customer service skills who enjoys working in a busy service environment. Monday to Friday 8am - 5pm with one hour break or 8.30am - 5pm with 30 mins ...

enthusiastic Internal Sales Apprentice. This is an opportunity to join a global technology leader, gain hands-on experience in sales operations, build strong customer relationships, and work towards a recognised qualification. Role What will you be doing? Engaging in work-based learning within a vocational area, helping bridge … complementary school-based education, leading to a recognised qualification or certification Supporting the internal sales team with day-to-day tasks and contributing to customer service excellence Carrying out other duties as assigned to support the wider team What you’ll bring? A willingness to learn and grow ...

Title: Service Desk Apprentice Apprenticeship: Information Communications Technician Level 3 Apprenticeship Location: East Grinstead Salary: £24,000 - £25,000 per annum Hours: Full-time Kick-start your IT career as a Service Desk Apprentice. This is an exciting opportunity to gain hands-on experience providing technical support, troubleshooting … issues and delivering excellent customer service while working towards a nationally recognised apprenticeship qualification. Benefits Hands-on experience within a growing IT business Dedicated mentoring and structured training Opportunity to develop technical support and customer service skills Exposure to a wide range of IT systems ...

Customer Service Agent - Egham - £28,000 to £32,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

Morgan McKinley is looking for an experienced Customer Services - Customer Retention Manager with proven Customer Service and Account Management experience to work for a well established company based just outside of Horsham, West Sussex. This is a varied Customer Account Management role which will service clients, customer relationship management, support operations and monitor product and customer feedback. Salary: up to 55K dependent on experience Location: Hybrid working - outskirts of Horsham Customer Account Manager duties: Provide regular updates on overall customer satisfaction Work closely with other teams to ensure customer ...

Salary: Competitive Working Hours: 30 hors per week (4 days - Monday to Friday) Contract: Full time, Permanent Agilico is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make work easier for our clients using cutting-edge … team player who is looking to carve a successful career with us. Due to ongoing business growth, we are seeking to recruit an experienced Customer Service Call Handler to support our busy call centre. If youre someone who is a quick-learner with a team-player mentality ...

Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. … processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery ...

Customer Service Agent/Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service … Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

security of the UK's Critical National Infrastructure and public sector organisations. What you'll do For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. You will drive operational excellence of Managed Devices, Fixed Data, Cloud Services, IoT incidents in addition to various applications and other associated technologies, by being part of a team providing 24x7x365 support across multi-functional teams in various domains throughout their lifecycle. This role follows ...