Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Cambridgeshire > Cambridge
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 49 47 53
Rank change year-on-year -2 +6 -7
Contract jobs citing Service Management 15 10 33
As % of all contract IT jobs advertised in Cambridge 2.12% 1.56% 3.43%
As % of the Processes & Methodologies category 2.52% 1.88% 4.12%
Number of daily rates quoted 10 6 19
Cambridge median daily rate £419 £546 £413
Median daily rate % change year-on-year -23.34% +32.42% +2.48%
10th Percentile £254 £461 £313
90th Percentile £715 £638 £578
Cambridgeshire median daily rate £425 £468 £413
% change year-on-year -9.09% +13.33% +2.48%
Number of hourly rates quoted 3 0 1
Cambridge median hourly rate £12.50 - £60.00
Cambridgeshire median hourly rate £12.50 - £60.00

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 596 532 801
As % of all contract IT jobs advertised in Cambridge 84.18% 83.13% 83.18%
Number of daily rates quoted 336 268 539
Cambridge median daily rate £388 £400 £388
Median daily rate % change year-on-year -3.13% +3.23% +6.90%
10th Percentile £217 £234 £262
90th Percentile £574 £550 £525
Cambridgeshire median daily rate £375 £375 £385
% change year-on-year - -2.60% +6.21%
Number of hourly rates quoted 76 60 32
Cambridge median hourly rate £41.00 £38.38 £38.88
Median hourly rate % change year-on-year +6.84% -1.29% +41.36%
10th Percentile £16.82 £14.63 £14.18
90th Percentile £53.13 £49.00 £60.00
Cambridgeshire median hourly rate £40.00 £37.50 £17.75
% change year-on-year +6.67% +111.27% -35.45%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridge.

Contractor daily rate trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Service Management in Cambridge over the 6 months to 24 November 2017.

Contractor daily rate histogram for Service Management in Cambridge

Service Management
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridge.

Contractor hourly rate trend for Service Management in Cambridge

For the 6 months to 24 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for Service Management.

1 10 (66.67%) ITSM
2 7 (46.67%) ITIL
3 4 (26.67%) Windows
4 3 (20.00%) Microsoft
4 3 (20.00%) Active Directory
4 3 (20.00%) Microsoft Certification
4 3 (20.00%) Agile Software Development
4 3 (20.00%) ServiceNow
4 3 (20.00%) DevOps
4 3 (20.00%) Mentoring
5 2 (13.33%) Service Design
5 2 (13.33%) Data Centre
5 2 (13.33%) Degree
5 2 (13.33%) Analytics
5 2 (13.33%) Programme Management
5 2 (13.33%) Remedy ITSM
5 2 (13.33%) SLA
5 2 (13.33%) Remedy
5 2 (13.33%) MCSE
5 2 (13.33%) MCSA
5 2 (13.33%) Microsoft Office
5 2 (13.33%) Service Delivery
5 2 (13.33%) Finance
6 1 (6.67%) Stakeholder Management
6 1 (6.67%) Scrum
6 1 (6.67%) VMware
6 1 (6.67%) Disaster Recovery
6 1 (6.67%) Firewall
6 1 (6.67%) GAP Analysis
6 1 (6.67%) VPN

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (13.33%) Microsoft Office
Business Applications
1 2 (13.33%) Remedy ITSM
Communications & Networking
1 1 (6.67%) Firewall
1 1 (6.67%) SAN
1 1 (6.67%) VPN
1 1 (6.67%) WebEx
General
1 2 (13.33%) Finance
2 1 (6.67%) Telecoms
Job Titles
1 4 (26.67%) Analyst
2 3 (20.00%) Architect
2 3 (20.00%) IT Analyst
3 2 (13.33%) Deskside Engineer
3 2 (13.33%) Deskside Support
3 2 (13.33%) Deskside Support Engineer
3 2 (13.33%) Desktop Support
3 2 (13.33%) DevOps Manager
3 2 (13.33%) Report Analyst
3 2 (13.33%) Service Architect
3 2 (13.33%) Support Engineer
4 1 (6.67%) Cisco Architect
4 1 (6.67%) Cisco Network Architect
4 1 (6.67%) Data Analyst
4 1 (6.67%) IT Support Analyst
4 1 (6.67%) Network Architect
4 1 (6.67%) Senior Analyst
4 1 (6.67%) Senior Support Analyst
4 1 (6.67%) Service Management Analyst
4 1 (6.67%) Services Delivery Analyst
Miscellaneous
1 2 (13.33%) Data Centre
2 1 (6.67%) NHS
Operating Systems
1 4 (26.67%) Windows
2 1 (6.67%) Mac OS X
2 1 (6.67%) Unix
Processes & Methodologies
1 10 (66.67%) ITSM
2 7 (46.67%) ITIL
3 3 (20.00%) Agile Software Development
3 3 (20.00%) DevOps
3 3 (20.00%) Mentoring
4 2 (13.33%) Analytics
4 2 (13.33%) Programme Management
4 2 (13.33%) Service Delivery
4 2 (13.33%) Service Design
5 1 (6.67%) Configuration Management
5 1 (6.67%) Disaster Recovery
5 1 (6.67%) GAP Analysis
5 1 (6.67%) ITIL V3
5 1 (6.67%) Load Balancing
5 1 (6.67%) PRINCE2
5 1 (6.67%) Project Management
5 1 (6.67%) Risk Management
5 1 (6.67%) Scrum
5 1 (6.67%) Stakeholder Management
5 1 (6.67%) Technical Architecture
Qualifications
1 3 (20.00%) Microsoft Certification
2 2 (13.33%) Degree
2 2 (13.33%) MCSA
2 2 (13.33%) MCSE
3 1 (6.67%) ITIL Certification
3 1 (6.67%) ITIL Foundation Certificate
3 1 (6.67%) Master's Degree
3 1 (6.67%) MCP
3 1 (6.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (13.33%) SLA
2 1 (6.67%) PMO
System Software
1 3 (20.00%) Active Directory
2 1 (6.67%) VMware ESXi
2 1 (6.67%) VMware Infrastructure
Systems Management
1 1 (6.67%) vCenter Server
Vendors
1 3 (20.00%) Microsoft
1 3 (20.00%) ServiceNow
2 2 (13.33%) Remedy
3 1 (6.67%) Cisco
3 1 (6.67%) VMware