Period
to 24 February 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Cambridgeshire > Cambridge
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 47 42 50
Rank change year-on-year -5 +8 -3
Contract jobs citing Service Management 13 13 22
As % of all contract IT jobs advertised in Cambridge 2.17% 2.26% 2.66%
As % of the Processes & Methodologies category 2.52% 2.74% 3.20%
Number of daily rates quoted 10 8 14
Cambridge median daily rate £438 £466 £378
Median daily rate % change year-on-year -6.17% +23.51% +77.65%
10th Percentile £279 £409 £310
90th Percentile £715 £671 £588
Cambridgeshire median daily rate £480 £465 £375
% change year-on-year +3.23% +24.00% -3.85%
Number of hourly rates quoted 1 0 0
Cambridge median hourly rate £23.00 - -
Cambridgeshire median hourly rate £18.34 - £5.00

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 516 474 688
As % of all contract IT jobs advertised in Cambridge 86.00% 82.29% 83.29%
Number of daily rates quoted 299 220 449
Cambridge median daily rate £413 £394 £400
Median daily rate % change year-on-year +4.76% -1.56% +9.59%
10th Percentile £274 £213 £264
90th Percentile £578 £550 £538
Cambridgeshire median daily rate £400 £378 £400
% change year-on-year +5.96% -5.63% +6.67%
Number of hourly rates quoted 64 65 47
Cambridge median hourly rate £42.00 £25.00 £39.00
Median hourly rate % change year-on-year +68.00% -35.90% +9.09%
10th Percentile £19.03 £12.50 £17.50
90th Percentile £56.38 £47.50 £60.00
Cambridgeshire median hourly rate £40.00 £26.88 £37.50
% change year-on-year +48.84% -28.33% +15.38%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridge.

Contractor daily rate trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Service Management in Cambridge over the 6 months to 24 February 2018.

Contractor daily rate histogram for Service Management in Cambridge

Service Management
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridge.

Contractor hourly rate trend for Service Management in Cambridge

For the 6 months to 24 February 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region with a requirement for Service Management.

1 9 (69.23%) ITSM
2 8 (61.54%) ITIL
3 3 (23.08%) Agile Software Development
3 3 (23.08%) Service Delivery
3 3 (23.08%) ServiceNow
3 3 (23.08%) DevOps
3 3 (23.08%) Mentoring
4 2 (15.38%) Service Design
4 2 (15.38%) Analytics
4 2 (15.38%) Programme Management
4 2 (15.38%) Project Management
4 2 (15.38%) SLA
5 1 (7.69%) ITIL Certification
5 1 (7.69%) Mac OS X
5 1 (7.69%) Configuration Management
5 1 (7.69%) HTML
5 1 (7.69%) JavaScript
5 1 (7.69%) Web Services
5 1 (7.69%) XML
5 1 (7.69%) PRINCE2
5 1 (7.69%) Windows
5 1 (7.69%) Business Analysis
5 1 (7.69%) Technical Architecture
5 1 (7.69%) Degree
5 1 (7.69%) Matrix Management
5 1 (7.69%) EMC NetWorker
5 1 (7.69%) User Acceptance Testing
5 1 (7.69%) Product Management
5 1 (7.69%) HTML5
5 1 (7.69%) ITIL V3

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (7.69%) WebEx
General
1 1 (7.69%) Finance
1 1 (7.69%) Telecoms
Job Titles
1 5 (38.46%) Analyst
2 3 (23.08%) IT Analyst
3 2 (15.38%) Architect
3 2 (15.38%) DevOps Manager
3 2 (15.38%) Report Analyst
3 2 (15.38%) Service Architect
4 1 (7.69%) Business Analyst
4 1 (7.69%) Data Analyst
4 1 (7.69%) Developer
4 1 (7.69%) IT Support
4 1 (7.69%) IT Support Analyst
4 1 (7.69%) Project Manager
4 1 (7.69%) Senior Analyst
4 1 (7.69%) Senior IT Support
4 1 (7.69%) Senior IT Support Analyst
4 1 (7.69%) Senior Support Analyst
4 1 (7.69%) Service Management Analyst
4 1 (7.69%) ServiceNow Developer
4 1 (7.69%) Services Delivery Analyst
4 1 (7.69%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (7.69%) AngularJS
1 1 (7.69%) HTML
1 1 (7.69%) HTML5
1 1 (7.69%) Web Services
1 1 (7.69%) XML
Miscellaneous
1 1 (7.69%) Greenfield Project
Operating Systems
1 1 (7.69%) Mac OS X
1 1 (7.69%) Windows
Processes & Methodologies
1 9 (69.23%) ITSM
2 8 (61.54%) ITIL
3 3 (23.08%) Agile Software Development
3 3 (23.08%) DevOps
3 3 (23.08%) Mentoring
3 3 (23.08%) Service Delivery
4 2 (15.38%) Analytics
4 2 (15.38%) Programme Management
4 2 (15.38%) Project Management
4 2 (15.38%) Service Design
5 1 (7.69%) Business Analysis
5 1 (7.69%) Creative Problem-Solving
5 1 (7.69%) IT Strategy
5 1 (7.69%) ITIL V3
5 1 (7.69%) Matrix Management
5 1 (7.69%) Product Management
5 1 (7.69%) Root Cause Analysis
5 1 (7.69%) Supplier Relationship Management
5 1 (7.69%) Technical Architecture
5 1 (7.69%) User Acceptance Testing
Programming Languages
1 1 (7.69%) JavaScript
Qualifications
1 1 (7.69%) Degree
1 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 2 (15.38%) SLA
2 1 (7.69%) PMO
Systems Management
1 1 (7.69%) EMC NetWorker
Vendors
1 3 (23.08%) ServiceNow