Period
to 23 September 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Cambridgeshire > Cambridge
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 49 54 46
Rank change year-on-year +5 -8 +8
Contract jobs citing Service Management 16 10 14
As % of all contract IT jobs advertised in Cambridge 2.19% 1.55% 2.07%
As % of the Processes & Methodologies category 2.54% 1.87% 2.43%
Number of daily rates quoted 10 9 9
Cambridge median daily rate £499 £300 £473
Median daily rate % change year-on-year +66.25% -36.51% +14.55%
10th Percentile £417 £206 £423
90th Percentile £547 £478 £638
Cambridgeshire median daily rate £450 £300 £473
% change year-on-year +50.00% -36.51% +14.55%
Number of hourly rates quoted 0 3 0
Cambridge median hourly rate - £12.50 -
Cambridgeshire median hourly rate - £13.38 -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 631 534 576
As % of all contract IT jobs advertised in Cambridge 86.20% 82.66% 85.08%
Number of daily rates quoted 350 284 320
Cambridge median daily rate £425 £375 £400
Median daily rate % change year-on-year +13.33% -6.25% +6.67%
10th Percentile £281 £205 £263
90th Percentile £579 £525 £538
Cambridgeshire median daily rate £425 £375 £400
% change year-on-year +13.33% -6.25% +6.67%
Number of hourly rates quoted 56 79 53
Cambridge median hourly rate £40.00 £37.50 £37.50
Median hourly rate % change year-on-year +6.67% - -3.85%
10th Percentile £16.27 £17.00 £14.63
90th Percentile £50.75 £48.35 £59.75
Cambridgeshire median hourly rate £17.50 £37.50 £36.00
% change year-on-year -53.33% +4.17% +128.28%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridge.

Contractor daily rate trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Service Management in Cambridge over the 6 months to 23 September 2018.

Contractor daily rate histogram for Service Management in Cambridge

Service Management
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridge.

Contractor hourly rate trend for Service Management in Cambridge

For the 6 months to 23 September 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region with a requirement for Service Management.

1 12 (75.00%) ITIL
2 9 (56.25%) Agile Software Development
3 6 (37.50%) Service Design
4 5 (31.25%) ITIL V3
5 4 (25.00%) ServiceNow
6 3 (18.75%) ITIL Foundation Certificate
6 3 (18.75%) Service Delivery
6 3 (18.75%) Finance
6 3 (18.75%) Legal
6 3 (18.75%) ITIL Certification
7 2 (12.50%) Release Management
7 2 (12.50%) Kanban
7 2 (12.50%) Asset Management
7 2 (12.50%) Supplier Management
7 2 (12.50%) Incident Management
7 2 (12.50%) JIRA
7 2 (12.50%) Linux
7 2 (12.50%) Stakeholder Management
7 2 (12.50%) Scrum
7 2 (12.50%) ITSM
7 2 (12.50%) DevOps
7 2 (12.50%) Acceptance Criteria
7 2 (12.50%) Collaborative Working
7 2 (12.50%) Scaled Agile Framework
7 2 (12.50%) Snow
7 2 (12.50%) Self-Motivation
7 2 (12.50%) Software Asset Management
7 2 (12.50%) Software Licensing
7 2 (12.50%) Analytical Skills
7 2 (12.50%) Analytics

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (6.25%) Amazon AWS
1 1 (6.25%) IaaS
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) PaaS
1 1 (6.25%) SaaS
Communications & Networking
1 1 (6.25%) DHCP
1 1 (6.25%) DNS
1 1 (6.25%) Firewall
1 1 (6.25%) LAN
1 1 (6.25%) OpenVPN
1 1 (6.25%) VPN
Database & Business Intelligence
1 1 (6.25%) Relational Database
1 1 (6.25%) SQL Server
Development Applications
1 2 (12.50%) JIRA
2 1 (6.25%) Subversion
General
1 3 (18.75%) Finance
1 3 (18.75%) Legal
2 1 (6.25%) Local Government
2 1 (6.25%) Pharmaceutical
Job Titles
1 5 (31.25%) Analyst
1 5 (31.25%) Service Manager
2 3 (18.75%) Service Analyst
2 3 (18.75%) Service Design Manager
2 3 (18.75%) Service Transition Analyst
2 3 (18.75%) Transition Analyst
3 2 (12.50%) Project Manager
3 2 (12.50%) Report Analyst
3 2 (12.50%) Software Asset Manager
3 2 (12.50%) Software Manager
4 1 (6.25%) Administrator
4 1 (6.25%) Change Manager
4 1 (6.25%) Delivery Manager
4 1 (6.25%) Infrastructure Manager
4 1 (6.25%) IT Manager
4 1 (6.25%) Network Infrastructure Manager
4 1 (6.25%) Systems Administrator
4 1 (6.25%) Technical Infrastructure Manager
4 1 (6.25%) Technical Manager
4 1 (6.25%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (6.25%) LDAP
1 1 (6.25%) OAuth
1 1 (6.25%) SAML
Miscellaneous
1 2 (12.50%) Analytical Skills
1 2 (12.50%) Self-Motivation
2 1 (6.25%) CMDB
2 1 (6.25%) Computer Science
2 1 (6.25%) Distributed Denial-of-Service
2 1 (6.25%) Freedom of Information
2 1 (6.25%) Management Information System
2 1 (6.25%) User Experience
Operating Systems
1 2 (12.50%) Linux
2 1 (6.25%) Unix
2 1 (6.25%) Windows
Processes & Methodologies
1 12 (75.00%) ITIL
2 9 (56.25%) Agile Software Development
3 6 (37.50%) Service Design
4 5 (31.25%) ITIL V3
5 3 (18.75%) Service Delivery
6 2 (12.50%) Acceptance Criteria
6 2 (12.50%) Analytics
6 2 (12.50%) Asset Management
6 2 (12.50%) Collaborative Working
6 2 (12.50%) DevOps
6 2 (12.50%) Incident Management
6 2 (12.50%) ITSM
6 2 (12.50%) Kanban
6 2 (12.50%) Release Management
6 2 (12.50%) Scaled Agile Framework
6 2 (12.50%) Scrum
6 2 (12.50%) Software Asset Management
6 2 (12.50%) Software Licensing
6 2 (12.50%) Stakeholder Management
6 2 (12.50%) Supplier Management
Programming Languages
1 1 (6.25%) C
1 1 (6.25%) PHP
Qualifications
1 3 (18.75%) ITIL Certification
1 3 (18.75%) ITIL Foundation Certificate
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 1 (6.25%) ISO/IEC 20000
1 1 (6.25%) SLA
Vendors
1 4 (25.00%) ServiceNow
2 2 (12.50%) Snow
3 1 (6.25%) Microsoft
3 1 (6.25%) Oracle