Period
to 12 December 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Cambridgeshire > Cambridge
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 58 50 51
Rank change year-on-year -8 +1 -2
Contract jobs citing Service Management 11 14 9
As % of all contract IT jobs advertised in Cambridge 1.48% 1.99% 1.41%
As % of the Processes & Methodologies category 1.69% 2.32% 1.67%
Number of daily rates quoted 7 9 6
Cambridge median daily rate £475 £425 £546
Median daily rate % change year-on-year +11.76% -22.20% +32.42%
10th Percentile £422 £278 £461
90th Percentile £566 £730 £638
Cambridgeshire median daily rate £450 £510 £465
% change year-on-year -11.76% +9.68% +20.00%
Number of hourly rates quoted 0 3 0
Cambridge median hourly rate - £12.50 -
Cambridgeshire median hourly rate - £12.50 -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 650 604 539
As % of all contract IT jobs advertised in Cambridge 87.60% 86.04% 84.35%
Number of daily rates quoted 346 341 262
Cambridge median daily rate £425 £395 £400
Median daily rate % change year-on-year +7.59% -1.25% +3.23%
10th Percentile £284 £263 £251
90th Percentile £576 £575 £550
Cambridgeshire median daily rate £425 £388 £375
% change year-on-year +9.68% +3.33% -2.60%
Number of hourly rates quoted 52 80 64
Cambridge median hourly rate £42.50 £41.25 £37.50
Median hourly rate % change year-on-year +3.03% +10.00% -2.91%
10th Percentile £17.50 £17.36 £12.53
90th Percentile £52.50 £52.63 £47.50
Cambridgeshire median hourly rate £32.50 £40.00 £37.50
% change year-on-year -18.75% +6.67% +105.48%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridge.

Contractor daily rate trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Service Management in Cambridge over the 6 months to 12 December 2018.

Contractor daily rate histogram for Service Management in Cambridge

Service Management
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridge.

Contractor hourly rate trend for Service Management in Cambridge

For the 6 months to 12 December 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region with a requirement for Service Management.

1 7 (63.64%) ITIL
2 5 (45.45%) Agile Software Development
3 4 (36.36%) ServiceNow
4 3 (27.27%) ITIL V3
4 3 (27.27%) Service Design
4 3 (27.27%) Supplier Management
4 3 (27.27%) Service Delivery
5 2 (18.18%) ITSM
5 2 (18.18%) Risk Management
5 2 (18.18%) Finance
5 2 (18.18%) Legal
5 2 (18.18%) Stakeholder Management
5 2 (18.18%) Scrum
5 2 (18.18%) Incident Management
5 2 (18.18%) JIRA
5 2 (18.18%) Asset Management
5 2 (18.18%) Project Management
5 2 (18.18%) Snow
5 2 (18.18%) Acceptance Criteria
5 2 (18.18%) Scaled Agile Framework
5 2 (18.18%) DevOps
5 2 (18.18%) ITIL Foundation Certificate
5 2 (18.18%) Software Asset Management
5 2 (18.18%) Software Licensing
5 2 (18.18%) Analytical Skills
5 2 (18.18%) Analytics
5 2 (18.18%) Kanban
6 1 (9.09%) Stakeholder Engagement
6 1 (9.09%) Waterfall
6 1 (9.09%) Microsoft Azure

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (9.09%) SDL Web 8
Cloud Services
1 1 (9.09%) Amazon AWS
1 1 (9.09%) IaaS
1 1 (9.09%) Microsoft Azure
1 1 (9.09%) PaaS
1 1 (9.09%) SaaS
Communications & Networking
1 1 (9.09%) DHCP
1 1 (9.09%) DNS
Database & Business Intelligence
1 1 (9.09%) Relational Database
1 1 (9.09%) SQL Server
Development Applications
1 2 (18.18%) JIRA
General
1 2 (18.18%) Finance
1 2 (18.18%) Legal
Job Titles
1 4 (36.36%) Analyst
2 2 (18.18%) Project Manager
2 2 (18.18%) Report Analyst
2 2 (18.18%) Service Analyst
2 2 (18.18%) Service Transition Analyst
2 2 (18.18%) Software Asset Manager
2 2 (18.18%) Software Manager
2 2 (18.18%) Transition Analyst
3 1 (9.09%) Cloud Infrastructure Manager
3 1 (9.09%) Delivery Manager
3 1 (9.09%) Infrastructure Manager
3 1 (9.09%) IT Services Delivery Manager
3 1 (9.09%) ITSM Analyst
3 1 (9.09%) Network Infrastructure Manager
3 1 (9.09%) Service Manager
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Software Licensing Manager
3 1 (9.09%) Technical Infrastructure Manager
3 1 (9.09%) Technical Manager
3 1 (9.09%) Technical Services Manager
Miscellaneous
1 2 (18.18%) Analytical Skills
2 1 (9.09%) Self-Motivation
Operating Systems
1 1 (9.09%) Linux
1 1 (9.09%) Windows
Processes & Methodologies
1 7 (63.64%) ITIL
2 5 (45.45%) Agile Software Development
3 3 (27.27%) ITIL V3
3 3 (27.27%) Service Delivery
3 3 (27.27%) Service Design
3 3 (27.27%) Supplier Management
4 2 (18.18%) Acceptance Criteria
4 2 (18.18%) Analytics
4 2 (18.18%) Asset Management
4 2 (18.18%) DevOps
4 2 (18.18%) Incident Management
4 2 (18.18%) ITSM
4 2 (18.18%) Kanban
4 2 (18.18%) Project Management
4 2 (18.18%) Risk Management
4 2 (18.18%) Scaled Agile Framework
4 2 (18.18%) Scrum
4 2 (18.18%) Software Asset Management
4 2 (18.18%) Software Licensing
4 2 (18.18%) Stakeholder Management
Qualifications
1 2 (18.18%) ITIL Foundation Certificate
Vendors
1 4 (36.36%) ServiceNow
2 2 (18.18%) Snow
3 1 (9.09%) Microsoft
3 1 (9.09%) Oracle