Period
to 24 June 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Cambridgeshire > Cambridge
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 47 51 54
Rank change year-on-year +4 +3 -2
Contract jobs citing Service Management 9 9 17
As % of all contract IT jobs advertised in Cambridge 1.51% 1.48% 2.22%
As % of the Processes & Methodologies category 1.81% 1.77% 2.65%
Number of daily rates quoted 6 11 10
Cambridge median daily rate £500 £300 £463
Median daily rate % change year-on-year +66.67% -35.14% +6.94%
10th Percentile £419 £213 £310
90th Percentile £538 £438 £638
Cambridgeshire median daily rate £475 £350 £500
% change year-on-year +35.71% -30.00% +15.61%
Number of hourly rates quoted 0 0 0
Cambridge median hourly rate - - -
Cambridgeshire median hourly rate £13.68 £14.25 £5.00
% change year-on-year -4.00% +185.00% -85.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 497 509 641
As % of all contract IT jobs advertised in Cambridge 83.53% 83.58% 83.79%
Number of daily rates quoted 276 243 395
Cambridge median daily rate £425 £375 £413
Median daily rate % change year-on-year +13.33% -9.09% +10.00%
10th Percentile £275 £190 £264
90th Percentile £581 £538 £538
Cambridgeshire median daily rate £425 £375 £413
% change year-on-year +13.33% -9.09% +17.86%
Number of hourly rates quoted 38 86 47
Cambridge median hourly rate £35.63 £37.13 £37.50
Median hourly rate % change year-on-year -4.04% -1.00% +5.63%
10th Percentile £11.17 £12.75 £17.50
90th Percentile £50.45 £47.50 £59.25
Cambridgeshire median hourly rate £17.50 £25.00 £37.50
% change year-on-year -30.00% -33.33% +97.37%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridge.

Contractor daily rate trend for Service Management in Cambridge

Service Management
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridge.

Contractor hourly rate trend for Service Management in Cambridge

For the 6 months to 24 June 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region with a requirement for Service Management.

1 8 (88.89%) ITIL
2 4 (44.44%) Agile Software Development
3 3 (33.33%) ITIL Certification
3 3 (33.33%) Service Design
4 2 (22.22%) ServiceNow
4 2 (22.22%) ITIL V3
4 2 (22.22%) Service Delivery
4 2 (22.22%) ITSM
4 2 (22.22%) Pharmaceutical
5 1 (11.11%) SAML
5 1 (11.11%) Project Management
5 1 (11.11%) Unix
5 1 (11.11%) Linux
5 1 (11.11%) LDAP
5 1 (11.11%) LAN
5 1 (11.11%) VPN
5 1 (11.11%) SLA
5 1 (11.11%) C
5 1 (11.11%) HTML
5 1 (11.11%) JavaScript
5 1 (11.11%) PHP
5 1 (11.11%) Web Services
5 1 (11.11%) XML
5 1 (11.11%) Subversion
5 1 (11.11%) Freedom of Information
5 1 (11.11%) Business Analysis
5 1 (11.11%) Local Government
5 1 (11.11%) Statistics
5 1 (11.11%) Degree
5 1 (11.11%) Resource Management

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (11.11%) Firewall
1 1 (11.11%) LAN
1 1 (11.11%) OpenVPN
1 1 (11.11%) VPN
Development Applications
1 1 (11.11%) Subversion
General
1 2 (22.22%) Pharmaceutical
2 1 (11.11%) Finance
2 1 (11.11%) Legal
2 1 (11.11%) Local Government
Job Titles
1 5 (55.56%) Service Manager
2 3 (33.33%) Service Design Manager
3 2 (22.22%) Analyst
4 1 (11.11%) Architect
4 1 (11.11%) Business Analyst
4 1 (11.11%) Change and Release Manager
4 1 (11.11%) Change Manager
4 1 (11.11%) Developer
4 1 (11.11%) Project Manager
4 1 (11.11%) Release Manager
4 1 (11.11%) Service Analyst
4 1 (11.11%) Service Architect
4 1 (11.11%) Service Transition Analyst
4 1 (11.11%) Service Transition Manager
4 1 (11.11%) ServiceNow Developer
4 1 (11.11%) Transition Analyst
4 1 (11.11%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (11.11%) AngularJS
1 1 (11.11%) HTML
1 1 (11.11%) HTML5
1 1 (11.11%) LDAP
1 1 (11.11%) OAuth
1 1 (11.11%) SAML
1 1 (11.11%) Web Services
1 1 (11.11%) XML
Miscellaneous
1 1 (11.11%) CMDB
1 1 (11.11%) Distributed Denial-of-Service
1 1 (11.11%) Freedom of Information
1 1 (11.11%) Greenfield Project
1 1 (11.11%) Management Information System
1 1 (11.11%) Self-Motivation
1 1 (11.11%) User Experience
Operating Systems
1 1 (11.11%) Linux
1 1 (11.11%) Unix
Processes & Methodologies
1 8 (88.89%) ITIL
2 4 (44.44%) Agile Software Development
3 3 (33.33%) Service Design
4 2 (22.22%) ITIL V3
4 2 (22.22%) ITSM
4 2 (22.22%) Service Delivery
5 1 (11.11%) Business Analysis
5 1 (11.11%) Change Management
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) DDoS Mitigation
5 1 (11.11%) Identity Management
5 1 (11.11%) Matrix Management
5 1 (11.11%) Open Source
5 1 (11.11%) Problem Management
5 1 (11.11%) Project Management
5 1 (11.11%) Release Management
5 1 (11.11%) Resource Management
5 1 (11.11%) Stakeholder Management
5 1 (11.11%) Statistics
5 1 (11.11%) User Acceptance Testing
Programming Languages
1 1 (11.11%) C
1 1 (11.11%) JavaScript
1 1 (11.11%) PHP
Qualifications
1 3 (33.33%) ITIL Certification
2 1 (11.11%) Degree
2 1 (11.11%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (11.11%) ISO/IEC 20000
1 1 (11.11%) SLA
Systems Management
1 1 (11.11%) EMC NetWorker
Vendors
1 2 (22.22%) ServiceNow