Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Cambridgeshire > Cambridge
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 160 118 143
Rank change year-on-year -42 +25 -2
Permanent jobs citing Service Management 15 29 15
As % of all permanent IT jobs advertised in Cambridge 0.48% 1.29% 0.52%
As % of the Processes & Methodologies category 0.52% 1.44% 0.59%
Number of salaries quoted 10 40 13
Cambridge median annual salary £58,750 £46,250 £65,450
Median salary % change year-on-year +27.03% -29.34% +74.53%
10th Percentile £40,840 £26,250 £25,550
90th Percentile £65,000 £73,875 £68,750
Cambridgeshire median annual salary £43,000 £47,500 £51,000
% change year-on-year -9.47% -6.86% +70.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2887 2009 2533
As % of all permanent IT jobs advertised in Cambridge 93.07% 89.25% 88.38%
Number of salaries quoted 2196 1650 2180
Cambridge median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +8.43%
10th Percentile £29,000 £26,250 £29,750
90th Percentile £72,500 £67,500 £63,750
Cambridgeshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cambridge.

Salary trend for Service Management in Cambridge

Service Management
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Management in Cambridge over the 6 months to 20 November 2017.

Salary histogram for Service Management in Cambridge

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for Service Management.

1 12 (80.00%) ITIL
2 6 (40.00%) ITSM
3 5 (33.33%) Information Security Management
3 5 (33.33%) Security Management
3 5 (33.33%) Oracle
3 5 (33.33%) Information Security
3 5 (33.33%) Relational Database
4 4 (26.67%) Enterprise Software
4 4 (26.67%) WorldPay
4 4 (26.67%) Fintech
4 4 (26.67%) IT Strategy
4 4 (26.67%) Task Automation
4 4 (26.67%) Microsoft
4 4 (26.67%) Shell Script
4 4 (26.67%) Java
4 4 (26.67%) T-SQL
4 4 (26.67%) Unix
4 4 (26.67%) Linux
4 4 (26.67%) Apache
4 4 (26.67%) Tomcat
4 4 (26.67%) ISO/IEC 27001
5 3 (20.00%) Incident Management
5 3 (20.00%) Project Management
5 3 (20.00%) Finance
5 3 (20.00%) Analytical Skills
6 2 (13.33%) Database Optimisation
6 2 (13.33%) Service Design
6 2 (13.33%) Payment Gateway
6 2 (13.33%) Oracle Database
6 2 (13.33%) Firewall

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) Apache
1 4 (26.67%) Tomcat
Business Applications
1 2 (13.33%) Payment Gateway
2 1 (6.67%) Unit4 Business World
Communications & Networking
1 2 (13.33%) Firewall
Database & Business Intelligence
1 5 (33.33%) Relational Database
2 2 (13.33%) Oracle Database
General
1 3 (20.00%) Finance
2 2 (13.33%) Retail
3 1 (6.67%) Manufacturing
Job Titles
1 5 (33.33%) Support Engineer
2 4 (26.67%) Applications Engineer
2 4 (26.67%) Applications Support
2 4 (26.67%) Applications Support Engineer
2 4 (26.67%) IT Manager
3 3 (20.00%) Infrastructure Manager
3 3 (20.00%) IT Infrastructure Manager
3 3 (20.00%) ITIL Manager
4 2 (13.33%) Head of IT
4 2 (13.33%) ITIL Service Manager
4 2 (13.33%) Senior Applications Engineer
4 2 (13.33%) Senior Applications Support
4 2 (13.33%) Senior Support Engineer
4 2 (13.33%) Service Manager
5 1 (6.67%) Analyst
5 1 (6.67%) Developer
5 1 (6.67%) ITIL Service Analyst
5 1 (6.67%) Service Analyst
5 1 (6.67%) Service Improvement Manager
Libraries, Frameworks & Software Standards
1 2 (13.33%) J2EE
Miscellaneous
1 4 (26.67%) Enterprise Software
1 4 (26.67%) Fintech
2 3 (20.00%) Analytical Skills
3 1 (6.67%) Life Science
3 1 (6.67%) Management Information System
3 1 (6.67%) User Experience
Operating Systems
1 4 (26.67%) Linux
1 4 (26.67%) Unix
Processes & Methodologies
1 12 (80.00%) ITIL
2 6 (40.00%) ITSM
3 5 (33.33%) Information Security
3 5 (33.33%) Information Security Management
3 5 (33.33%) Security Management
4 4 (26.67%) IT Strategy
4 4 (26.67%) Task Automation
5 3 (20.00%) Incident Management
5 3 (20.00%) Project Management
6 2 (13.33%) Database Optimisation
6 2 (13.33%) ITIL V3
6 2 (13.33%) Metadata Management
6 2 (13.33%) Service Design
6 2 (13.33%) Strategic Planning
6 2 (13.33%) Technical Architecture
7 1 (6.67%) Continuous Improvement
7 1 (6.67%) Process Improvement
7 1 (6.67%) Root Cause Analysis
7 1 (6.67%) SDLC
7 1 (6.67%) Stakeholder Engagement
Programming Languages
1 4 (26.67%) Java
1 4 (26.67%) Shell Script
1 4 (26.67%) T-SQL
2 1 (6.67%) SQL
Qualifications
1 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 4 (26.67%) ISO/IEC 27001
2 1 (6.67%) GxP
2 1 (6.67%) HIPAA
2 1 (6.67%) ISO/IEC 20000
2 1 (6.67%) PCI DSS
2 1 (6.67%) QA
2 1 (6.67%) Sarbanes-Oxley
System Software
1 2 (13.33%) VMware Infrastructure
Vendors
1 5 (33.33%) Oracle
2 4 (26.67%) Microsoft
2 4 (26.67%) WorldPay
3 2 (13.33%) VMware