Period
to 20 May 2019

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 May 2019 with a comparison to the same period in the previous 2 years.

Service Management
Cambridgeshire > Cambridge
6 months to
20 May 2019
Same period 2018 Same period 2017
Rank 118 112 136
Rank change year-on-year -6 +24 +4
Permanent jobs citing Service Management 16 73 26
As % of all permanent IT jobs advertised in Cambridge 0.94% 2.36% 1.02%
As % of the Processes & Methodologies category 0.98% 2.49% 1.12%
Number of salaries quoted 13 25 28
Cambridge median annual salary £44,400 £42,000 £45,000
Median salary % change year-on-year +5.71% -6.67% -
10th Percentile £20,000 £41,100 £26,250
90th Percentile £92,500 £58,825 £86,000
Cambridgeshire median annual salary £40,000 £42,000 £45,000
% change year-on-year -4.76% -6.67% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 1,629 2,934 2,328
As % of all permanent IT jobs advertised in Cambridge 95.37% 94.77% 91.44%
Number of salaries quoted 1,104 1,944 1,810
Cambridge median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +2.27%
10th Percentile £31,250 £29,413 £27,500
90th Percentile £74,250 £67,500 £67,500
Cambridgeshire median annual salary £48,500 £46,500 £45,000
% change year-on-year +4.30% +3.33% +4.65%

Service Management
Job Vacancy Trend in Cambridge

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Management in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cambridge.

Salary trend for Service Management in Cambridge

Service Management
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Management in Cambridge over the 6 months to 20 May 2019.

Salary histogram for Service Management in Cambridge

For the 6 months to 20 May 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Service Management.

1 8 (50.00%) Windows
2 5 (31.25%) ITIL
2 5 (31.25%) Mac OS X
2 5 (31.25%) Agile Software Development
2 5 (31.25%) Android
2 5 (31.25%) Windows 7
2 5 (31.25%) Apple iOS
2 5 (31.25%) Windows 8
2 5 (31.25%) Windows 10
2 5 (31.25%) Service-Level Objective
3 4 (25.00%) SAP
3 4 (25.00%) Change Management
4 3 (18.75%) Disaster Recovery
4 3 (18.75%) GAP Analysis
4 3 (18.75%) Service Delivery
4 3 (18.75%) Pharmaceutical
4 3 (18.75%) Active Directory
4 3 (18.75%) SCCM
4 3 (18.75%) SAP Basis
4 3 (18.75%) Retail
4 3 (18.75%) Scrum
4 3 (18.75%) High Availability
5 2 (12.50%) SAP HANA
5 2 (12.50%) Office 365
5 2 (12.50%) Business Transformation
5 2 (12.50%) MobileIron
5 2 (12.50%) ServiceNow
5 2 (12.50%) WebEx
5 2 (12.50%) ITIL Foundation Certificate
5 2 (12.50%) Decision-Making

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) NetWeaver
2 1 (6.25%) Apache
2 1 (6.25%) WebSphere
Applications
1 2 (12.50%) Microsoft Office
Business Applications
1 2 (12.50%) SAP S/4HANA
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 2 (12.50%) Firewall
1 2 (12.50%) WebEx
Database & Business Intelligence
1 2 (12.50%) SAP HANA
General
1 3 (18.75%) Pharmaceutical
1 3 (18.75%) Retail
2 1 (6.25%) Finance
2 1 (6.25%) Marketing
Job Titles
1 4 (25.00%) Service Desk Agent
2 3 (18.75%) Architect
2 3 (18.75%) Consultant
2 3 (18.75%) Enterprise Architect
2 3 (18.75%) SAP Basis Consultant
2 3 (18.75%) SAP Consultant
3 2 (12.50%) Analyst
3 2 (12.50%) Senior Analyst
3 2 (12.50%) Senior Service Desk Analyst
3 2 (12.50%) Service Analyst
3 2 (12.50%) Service Desk Analyst
4 1 (6.25%) 1st Line Support
4 1 (6.25%) Business Change Manager
4 1 (6.25%) Change Manager
4 1 (6.25%) Enterprise Integration Architect
4 1 (6.25%) Integration Architect
4 1 (6.25%) IT Engineer
4 1 (6.25%) IT Manager
4 1 (6.25%) Senior IT Engineer
4 1 (6.25%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (18.75%) SAP Basis
2 1 (6.25%) JSON
2 1 (6.25%) RESTful
Miscellaneous
1 1 (6.25%) Analytical Skills
1 1 (6.25%) Enterprise Software
1 1 (6.25%) PMI
1 1 (6.25%) Virtual Team
Operating Systems
1 8 (50.00%) Windows
2 5 (31.25%) Android
2 5 (31.25%) Apple iOS
2 5 (31.25%) Mac OS X
2 5 (31.25%) Windows 10
2 5 (31.25%) Windows 7
2 5 (31.25%) Windows 8
Processes & Methodologies
1 5 (31.25%) Agile Software Development
1 5 (31.25%) ITIL
1 5 (31.25%) Service-Level Objective
2 4 (25.00%) Change Management
3 3 (18.75%) Disaster Recovery
3 3 (18.75%) GAP Analysis
3 3 (18.75%) High Availability
3 3 (18.75%) Scrum
3 3 (18.75%) Service Delivery
4 2 (12.50%) Business Transformation
4 2 (12.50%) Configuration Management
4 2 (12.50%) Decision-Making
5 1 (6.25%) B2B
5 1 (6.25%) Enterprise Architecture
5 1 (6.25%) ITSM
5 1 (6.25%) OO
5 1 (6.25%) PRINCE2
5 1 (6.25%) Project Management
5 1 (6.25%) Release Management
5 1 (6.25%) UML
Programming Languages
1 1 (6.25%) Java
Qualifications
1 2 (12.50%) ITIL Foundation Certificate
2 1 (6.25%) PgMP
2 1 (6.25%) PMI Certification
2 1 (6.25%) PMP
Quality Assurance & Compliance
1 1 (6.25%) ISO/IEC 20000
1 1 (6.25%) PMO
System Software
1 3 (18.75%) Active Directory
Systems Management
1 3 (18.75%) SCCM
Vendors
1 4 (25.00%) SAP
2 2 (12.50%) Microsoft
2 2 (12.50%) MobileIron
2 2 (12.50%) ServiceNow
3 1 (6.25%) MuleSoft
3 1 (6.25%) WSO2