The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
Cambridgeshire / Cambridge
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 112 88 96
Rank change year-on-year -24 +8  
Permanent jobs citing Service Management 10 20 14
As % of all permanent IT jobs advertised in Cambridge 0.74% 1.72% 0.96%
As % of the Processes & Methodologies category 0.84% 1.93% 1.11%
Number of salaries quoted 4 15 12
Median salary £46,250 £53,200 £52,000
Median salary % change year-on-year -13.06% +2.30%  
90% offered a salary of more than £27,500 £26,000 £45,000
10% offered a salary of more than £65,000 £60,000 £67,295
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Process & Methodology Skills
Cambridge
Permanent job vacancies with a requirement for process and methodology skills 1194 1037 1262
As % of all permanent IT job vacancies advertised in Cambridge 88.31% 89.01% 86.85%
Number of salaries quoted 906 859 1066
Median salary £50,000 £46,000 £45,000
Median salary % change year-on-year +8.69% +2.22%  
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £55,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cambridge

Service Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cambridge.

Salary trend for Service Management in Cambridge

Service Management
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Management in Cambridge over the 3 months to 25 June 2017.

Salary histogram for Service Management in Cambridge

For the 6 months to 25 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for Service Management.

1 20 (90.91%) ITIL
2 7 (31.82%) Microsoft
2 7 (31.82%) SLA
3 5 (22.73%) Configuration Management
3 5 (22.73%) Service Delivery
3 5 (22.73%) Change Management
3 5 (22.73%) Linux
3 5 (22.73%) Degree
3 5 (22.73%) ISO/IEC 20000
3 5 (22.73%) Problem Management
3 5 (22.73%) Stakeholder Engagement
3 5 (22.73%) ITIL V3
3 5 (22.73%) Analytical Skills
4 4 (18.18%) Stakeholder Management
5 3 (13.64%) Project Management
5 3 (13.64%) Cisco
5 3 (13.64%) NetApp
5 3 (13.64%) Windows Server 2003
5 3 (13.64%) Disaster Recovery
5 3 (13.64%) Firewall
5 3 (13.64%) ITSM
5 3 (13.64%) MS Exchange
5 3 (13.64%) Active Directory
5 3 (13.64%) ITIL Certification
5 3 (13.64%) Unix
5 3 (13.64%) Windows
5 3 (13.64%) Finance
5 3 (13.64%) Aerospace
5 3 (13.64%) VMware
5 3 (13.64%) Line Management

Service Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) Exchange Server 2013
1 3 (13.64%) MS Exchange
2 1 (4.55%) Skype for Business
Cloud Services
1 2 (9.09%) Amazon AWS
Communications & Networking
1 3 (13.64%) Firewall
2 2 (9.09%) Unified Communications
3 1 (4.55%) Skype
General
1 3 (13.64%) Aerospace
1 3 (13.64%) Finance
2 2 (9.09%) Publishing
Job Titles
1 5 (22.73%) Change and Configuration Manager
1 5 (22.73%) Change Manager
1 5 (22.73%) Configuration Manager
2 4 (18.18%) Architect
2 4 (18.18%) Solutions Architect
3 3 (13.64%) Delivery Manager
3 3 (13.64%) Infrastructure Engineer
3 3 (13.64%) Infrastructure Support
3 3 (13.64%) Infrastructure Support Engineer
3 3 (13.64%) IT Manager
3 3 (13.64%) Senior Delivery Manager
3 3 (13.64%) Senior Infrastructure Engineer
3 3 (13.64%) Senior Infrastructure Support Engineer
3 3 (13.64%) Senior Manager
3 3 (13.64%) Senior Service Manager
3 3 (13.64%) Senior Services Delivery Manager
3 3 (13.64%) Senior Support Engineer
3 3 (13.64%) Service Manager
3 3 (13.64%) Services Delivery Manager
3 3 (13.64%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (9.09%) .NET
1 2 (9.09%) CSS
1 2 (9.09%) HTML
Miscellaneous
1 5 (22.73%) Analytical Skills
2 2 (9.09%) Enterprise Software
2 2 (9.09%) N-Tier
Operating Systems
1 5 (22.73%) Linux
2 3 (13.64%) Unix
2 3 (13.64%) Windows
2 3 (13.64%) Windows Server
2 3 (13.64%) Windows Server 2003
2 3 (13.64%) Windows Server 2012
Processes & Methodologies
1 20 (90.91%) ITIL
2 5 (22.73%) Change Management
2 5 (22.73%) Configuration Management
2 5 (22.73%) ITIL V3
2 5 (22.73%) Problem Management
2 5 (22.73%) Service Delivery
2 5 (22.73%) Stakeholder Engagement
3 4 (18.18%) Stakeholder Management
4 3 (13.64%) Business Transformation
4 3 (13.64%) Cybersecurity
4 3 (13.64%) Disaster Recovery
4 3 (13.64%) ITSM
4 3 (13.64%) Line Management
4 3 (13.64%) Matrix Organization
4 3 (13.64%) Mentoring
4 3 (13.64%) Process Improvement
4 3 (13.64%) Project Management
5 2 (9.09%) IT Strategy
5 2 (9.09%) Open Source
5 2 (9.09%) Presales
Programming Languages
1 2 (9.09%) C#
1 2 (9.09%) Java
1 2 (9.09%) PHP
Qualifications
1 5 (22.73%) Degree
2 3 (13.64%) ITIL Certification
2 3 (13.64%) SC Cleared
2 3 (13.64%) Security Cleared
3 2 (9.09%) PMP
Quality Assurance & Compliance
1 7 (31.82%) SLA
2 5 (22.73%) ISO/IEC 20000
3 2 (9.09%) ISO/IEC 27001
System Software
1 3 (13.64%) Active Directory
1 3 (13.64%) Hyper-V
1 3 (13.64%) VMware Infrastructure
Systems Management
1 3 (13.64%) SCCM
Vendors
1 7 (31.82%) Microsoft
2 3 (13.64%) Cisco
2 3 (13.64%) NetApp
2 3 (13.64%) VMware
Cambridge, Cambridgeshire
IT Connections
Salary: to £65,000
Posted: 2 days ago