The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Management
East of England / Cambridgeshire
Rank 46 54 52
Rank change year-on-year +8 -2  
Contract jobs citing Service Management 7 7 9
As % of all contract IT jobs advertised in Cambridgeshire 1.30% 1.13% 1.35%
As % of the Processes & Methodologies category 1.65% 1.40% 1.71%
Number of daily rates quoted 4 3 5
Median daily rate £438 £320 £433
Median daily rate % change year-on-year +36.71% -26.01%  
90% offered a daily rate of more than £408 £320 £310
10% offered a daily rate of more than £492 £336 £548
UK excluding London median daily rate £405 £400 £358
% change year-on-year +1.37% +11.74%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £5.00 -
UK excluding London median hourly rate £15.90 £14.00 £14.38
% change year-on-year +13.57% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridgeshire
Contract job vacancies with a requirement for process and methodology skills 424 499 526
As % of all contract IT job vacancies advertised in Cambridgeshire 78.96% 80.23% 79.10%
Number of daily rates quoted 212 298 266
Median daily rate £400 £413 £350
Median daily rate % change year-on-year -3.03% +17.85%  
90% offered a daily rate of more than £234 £300 £210
10% offered a daily rate of more than £525 £525 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 49 35 56
Median hourly rate £33.50 £37.50 £21.00
Median hourly rate % change year-on-year -10.66% +78.57%  
90% offered a hourly rate of more than £13.00 £17.50 £12.00
10% offered a hourly rate of more than £68.00 £55.00 £42.50
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Management
Job Vacancy Trend in Cambridgeshire

The job posting trend of jobs advertised in Cambridgeshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cambridgeshire

Service Management
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridgeshire.

Contractor daily rate trend for Service Management in Cambridgeshire

Service Management
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Cambridgeshire.

Contractor hourly rate trend for Service Management in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +4 3 £425 +32.81% 1
Huntingdon - 1 £510 -
Peterborough - 1 - - 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 25 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region with a requirement for Service Management.

1 12 (48.00%) Finance
2 10 (40.00%) Analytics
3 9 (36.00%) CRM
4 8 (32.00%) SAP
5 7 (28.00%) Web Services
5 7 (28.00%) ITIL
5 7 (28.00%) HTML
5 7 (28.00%) ERP
5 7 (28.00%) SAP CRM
5 7 (28.00%) Marketing
5 7 (28.00%) Mobile App
5 7 (28.00%) SAP ERP
5 7 (28.00%) Silverlight
5 7 (28.00%) Personalization
6 6 (24.00%) ITSM
7 5 (20.00%) Service Design
8 4 (16.00%) Business Transformation
8 4 (16.00%) Service Delivery
9 3 (12.00%) Data Analytics
9 3 (12.00%) Resource Management
10 2 (8.00%) Dutch Language
10 2 (8.00%) German Language
10 2 (8.00%) Spanish Language
10 2 (8.00%) Veeva
10 2 (8.00%) Skype
10 2 (8.00%) Skype for Business
10 2 (8.00%) Matrix Organization
10 2 (8.00%) Programme Management
10 2 (8.00%) MS PowerPoint
10 2 (8.00%) Smartphone

Service Management
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) IBM Notes
1 2 (8.00%) SharePoint
1 2 (8.00%) Skype for Business
Applications
1 2 (8.00%) MS Excel
1 2 (8.00%) MS Office
1 2 (8.00%) MS PowerPoint
2 1 (4.00%) MS Visio
Business Applications
1 7 (28.00%) SAP CRM
1 7 (28.00%) SAP ERP
2 1 (4.00%) SAP Business One
2 1 (4.00%) Unit4 Business World
Cloud Services
1 2 (8.00%) Veeva
Communications & Networking
1 2 (8.00%) Internet
1 2 (8.00%) Skype
1 2 (8.00%) VoIP
1 2 (8.00%) VPN
General
1 12 (48.00%) Finance
2 7 (28.00%) Marketing
3 2 (8.00%) Dutch Language
3 2 (8.00%) German Language
3 2 (8.00%) Pharmaceutical
3 2 (8.00%) Spanish Language
4 1 (4.00%) Legal
Job Titles
1 8 (32.00%) Project Manager
2 6 (24.00%) SAP Manager
2 6 (24.00%) SAP Project Manager
2 6 (24.00%) Technical Manager
2 6 (24.00%) Technical Project Manager
3 4 (16.00%) Architect
3 4 (16.00%) HR Manager
3 4 (16.00%) IT Manager
3 4 (16.00%) IT Programme Manager
3 4 (16.00%) Programme Manager
4 3 (12.00%) CRM Manager
4 3 (12.00%) Service Architect
4 3 (12.00%) Service Manager
5 2 (8.00%) 1st Line Support
5 2 (8.00%) CRM Project Manager
5 2 (8.00%) SAP CRM Project Manager
5 2 (8.00%) Service Desk Support
5 2 (8.00%) Service Transition Manager
5 2 (8.00%) Services Delivery Manager
5 2 (8.00%) Transition Manager
Libraries, Frameworks & Software Standards
1 7 (28.00%) HTML
1 7 (28.00%) Silverlight
1 7 (28.00%) Web Services
Miscellaneous
1 7 (28.00%) Mobile App
2 2 (8.00%) Smartphone
3 1 (4.00%) Analytical Skills
3 1 (4.00%) Learning Management System
Operating Systems
1 2 (8.00%) Windows
2 1 (4.00%) Unix
Processes & Methodologies
1 10 (40.00%) Analytics
2 9 (36.00%) CRM
3 7 (28.00%) ERP
3 7 (28.00%) ITIL
3 7 (28.00%) Personalization
4 6 (24.00%) ITSM
5 5 (20.00%) Service Design
6 4 (16.00%) Business Transformation
6 4 (16.00%) Service Delivery
7 3 (12.00%) Data Analytics
7 3 (12.00%) Resource Management
8 2 (8.00%) Matrix Organization
8 2 (8.00%) Programme Management
8 2 (8.00%) Project Management
9 1 (4.00%) Agile Software Development
9 1 (4.00%) Asset Management
9 1 (4.00%) Change Management
9 1 (4.00%) Mentoring
9 1 (4.00%) Scrum
9 1 (4.00%) Stakeholder Management
Programming Languages
1 2 (8.00%) Java
2 1 (4.00%) SQL
Qualifications
1 1 (4.00%) Degree
1 1 (4.00%) ITIL Certification
1 1 (4.00%) PMI Certification
1 1 (4.00%) PMP
Quality Assurance & Compliance
1 1 (4.00%) GxP
System Software
1 1 (4.00%) VMware Infrastructure
Vendors
1 8 (32.00%) SAP
2 2 (8.00%) Avaya
2 2 (8.00%) Lotus
2 2 (8.00%) Microsoft
3 1 (4.00%) Adobe
3 1 (4.00%) Oracle
3 1 (4.00%) Saba
3 1 (4.00%) ServiceNow
3 1 (4.00%) Tableau
3 1 (4.00%) VMware
3 1 (4.00%) Workday