Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Cambridgeshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 65 68 55
Rank change year-on-year +3 -13 +20
Contract jobs citing Service Management 19 19 32
As % of all contract IT jobs advertised in Cambridgeshire 1.69% 1.57% 2.70%
As % of the Processes & Methodologies category 1.97% 1.92% 3.29%
Number of daily rates quoted 12 12 19
Cambridgeshire median daily rate £479 £300 £473
Median daily rate % change year-on-year +59.58% -36.51% +11.18%
10th Percentile £368 £221 £300
90th Percentile £538 £522 £608
East of England median daily rate £425 £360 £388
% change year-on-year +18.06% -7.10% -3.13%
Number of hourly rates quoted 0 3 0
Cambridgeshire median hourly rate - £12.50 -
East of England median hourly rate £16.50 £13.11 £14.75
% change year-on-year +25.88% -11.14% -50.83%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 966 990 972
As % of all contract IT jobs advertised in Cambridgeshire 86.02% 81.95% 82.16%
Number of daily rates quoted 498 500 544
Cambridgeshire median daily rate £425 £375 £400
Median daily rate % change year-on-year +13.33% -6.25% +10.34%
10th Percentile £263 £205 £243
90th Percentile £575 £515 £538
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.23%
Number of hourly rates quoted 91 117 68
Cambridgeshire median hourly rate £17.50 £33.50 £37.50
Median hourly rate % change year-on-year -47.76% -10.67% +167.86%
10th Percentile £11.17 £13.00 £11.29
90th Percentile £47.50 £47.50 £48.75
East of England median hourly rate £17.50 £26.22 £25.00
% change year-on-year -33.26% +4.88% +13.57%

Service Management
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Management in Cambridgeshire

Service Management
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Cambridgeshire.

Contractor daily rate trend for Service Management in Cambridgeshire

Service Management
Contractor Daily Rate Histogram in Cambridgeshire

The daily rate distribution of IT jobs citing Service Management in Cambridgeshire over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Management in Cambridgeshire

Service Management
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Cambridgeshire.

Contractor hourly rate trend for Service Management in Cambridgeshire

Service Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Cambridgeshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +5 16 £499 +66.25% 2
Peterborough -9 2 £240 -
Service Management
East of England

For the 6 months to 20 August 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region with a requirement for Service Management.

1 16 (84.21%) ITIL
2 10 (52.63%) Agile Software Development
3 7 (36.84%) Service Design
4 6 (31.58%) ITIL V3
5 4 (21.05%) Service Delivery
5 4 (21.05%) ServiceNow
6 3 (15.79%) Matrix Management
6 3 (15.79%) ITIL Foundation Certificate
6 3 (15.79%) ITIL Certification
6 3 (15.79%) Pharmaceutical
6 3 (15.79%) Finance
6 3 (15.79%) Legal
6 3 (15.79%) Stakeholder Management
7 2 (10.53%) Scrum
7 2 (10.53%) Asset Management
7 2 (10.53%) Kanban
7 2 (10.53%) Change Management
7 2 (10.53%) Firewall
7 2 (10.53%) ITSM
7 2 (10.53%) SLA
7 2 (10.53%) Microsoft
7 2 (10.53%) LAN
7 2 (10.53%) Windows
7 2 (10.53%) Linux
7 2 (10.53%) Stakeholder and Relationship Management
7 2 (10.53%) Contract Management
7 2 (10.53%) Snow
7 2 (10.53%) User Experience
7 2 (10.53%) Software Asset Management
7 2 (10.53%) Software Licensing

Service Management
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Exchange Server 2003
1 1 (5.26%) Exchange Server 2013
1 1 (5.26%) MS Exchange
Cloud Services
1 1 (5.26%) Amazon AWS
1 1 (5.26%) IaaS
1 1 (5.26%) Microsoft Azure
1 1 (5.26%) PaaS
1 1 (5.26%) SaaS
Communications & Networking
1 2 (10.53%) Firewall
1 2 (10.53%) LAN
2 1 (5.26%) DHCP
2 1 (5.26%) DNS
2 1 (5.26%) OpenVPN
2 1 (5.26%) VPN
2 1 (5.26%) WAN
Database & Business Intelligence
1 1 (5.26%) Relational Database
1 1 (5.26%) SQL Server
Development Applications
1 2 (10.53%) JIRA
2 1 (5.26%) Subversion
General
1 3 (15.79%) Finance
1 3 (15.79%) Legal
1 3 (15.79%) Pharmaceutical
2 1 (5.26%) Local Government
Job Titles
1 8 (42.11%) Service Manager
2 5 (26.32%) Analyst
3 4 (21.05%) Service Design Manager
4 3 (15.79%) Service Analyst
4 3 (15.79%) Service Transition Analyst
4 3 (15.79%) Transition Analyst
5 2 (10.53%) Report Analyst
5 2 (10.53%) Software Asset Manager
5 2 (10.53%) Software Manager
6 1 (5.26%) Change and Release Manager
6 1 (5.26%) Cloud Infrastructure Manager
6 1 (5.26%) Desktop Technician
6 1 (5.26%) ITSM Analyst
6 1 (5.26%) Network Infrastructure Manager
6 1 (5.26%) Release Manager
6 1 (5.26%) Service Architect
6 1 (5.26%) Service Transition Manager
6 1 (5.26%) Services Delivery Manager
6 1 (5.26%) Software Licensing Manager
6 1 (5.26%) Technical Infrastructure Manager
Libraries, Frameworks & Software Standards
1 1 (5.26%) LDAP
1 1 (5.26%) OAuth
1 1 (5.26%) SAML
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Self-Motivation
1 2 (10.53%) User Experience
2 1 (5.26%) CMDB
2 1 (5.26%) Computer Science
2 1 (5.26%) Distributed Denial-of-Service
2 1 (5.26%) Freedom of Information
2 1 (5.26%) Management Information System
Operating Systems
1 2 (10.53%) Linux
1 2 (10.53%) Windows
2 1 (5.26%) Unix
2 1 (5.26%) Windows 10
Processes & Methodologies
1 16 (84.21%) ITIL
2 10 (52.63%) Agile Software Development
3 7 (36.84%) Service Design
4 6 (31.58%) ITIL V3
5 4 (21.05%) Service Delivery
6 3 (15.79%) Matrix Management
6 3 (15.79%) Stakeholder Management
7 2 (10.53%) Acceptance Criteria
7 2 (10.53%) Analytics
7 2 (10.53%) Asset Management
7 2 (10.53%) Capacity Planning
7 2 (10.53%) Change Management
7 2 (10.53%) DevOps
7 2 (10.53%) ITSM
7 2 (10.53%) Kanban
7 2 (10.53%) Problem Management
7 2 (10.53%) Scrum
7 2 (10.53%) Software Asset Management
7 2 (10.53%) Software Licensing
7 2 (10.53%) Stakeholder and Relationship Management
Programming Languages
1 1 (5.26%) C
1 1 (5.26%) PHP
Qualifications
1 3 (15.79%) ITIL Certification
1 3 (15.79%) ITIL Foundation Certificate
2 1 (5.26%) Degree
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) GxP
2 1 (5.26%) ISO/IEC 20000
2 1 (5.26%) Sarbanes-Oxley
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Hyper-V
Systems Management
1 1 (5.26%) Backup Exec
Vendors
1 4 (21.05%) ServiceNow
2 2 (10.53%) Microsoft
2 2 (10.53%) Snow
3 1 (5.26%) Oracle
3 1 (5.26%) VMware