The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Cambridgeshire / Cambridge
Rank - 42 37
Contract jobs citing ITSM 0 4 2
As % of all contract IT jobs advertised in Cambridge - 0.98% 0.62%
As % of the Processes & Methodologies category - 1.19% 0.82%
Number of daily rates quoted 0 3 2
Median daily rate - £320 £544
Median daily rate % change year-on-year - -41.14%  
UK excluding London median daily rate £393 £400 £350
% change year-on-year -1.87% +14.28%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.50 £13.00 £15.82
% change year-on-year +19.23% -17.82%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridge
Contract job vacancies with a requirement for process and methodology skills 260 335 245
As % of all contract IT job vacancies advertised in Cambridge 83.07% 82.11% 76.32%
Number of daily rates quoted 131 209 160
Median daily rate £425 £413 £375
Median daily rate % change year-on-year +3.03% +10.00%  
90% offered a daily rate of more than £225 £288 £225
10% offered a daily rate of more than £525 £525 £538
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 38 26 14
Median hourly rate £36.75 £37.50 £25.00
Median hourly rate % change year-on-year -2.00% +50.00%  
90% offered a hourly rate of more than £13.00 £17.50 £13.50
10% offered a hourly rate of more than £68.00 £57.50 £43.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

ITSM
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Cambridge

ITSM
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridge.

Contractor daily rate trend for ITSM in Cambridge

ITSM
Top 13 Related IT Skills in Cambridge

For the 6 months to 26 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for ITSM.

1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Service Design
3 2 (40.00%) MS Office
3 2 (40.00%) MS Excel
4 1 (20.00%) Business Intelligence
4 1 (20.00%) Remedy
4 1 (20.00%) Windows
4 1 (20.00%) Service Delivery
4 1 (20.00%) MS PowerPoint
4 1 (20.00%) Remedy ITSM
4 1 (20.00%) Tableau
4 1 (20.00%) Analytical Skills

ITSM
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) MS Excel
1 2 (40.00%) MS Office
2 1 (20.00%) MS PowerPoint
Business Applications
1 1 (20.00%) Remedy ITSM
Job Titles
1 3 (60.00%) Architect
1 3 (60.00%) Service Architect
2 1 (20.00%) 2nd Line Engineer
2 1 (20.00%) Analyst
2 1 (20.00%) Field Engineer
2 1 (20.00%) IT Analyst
2 1 (20.00%) IT Engineer
2 1 (20.00%) Report Analyst
Miscellaneous
1 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Service Design
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Service Delivery
Vendors
1 1 (20.00%) Remedy
1 1 (20.00%) Tableau