Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Cambridgeshire > Cambridge
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 52 53 62
Rank change year-on-year +1 +9 +7
Contract jobs citing ITSM 12 5 19
As % of all contract IT jobs advertised in Cambridge 1.73% 0.79% 1.97%
As % of the Processes & Methodologies category 2.07% 0.96% 2.37%
Number of daily rates quoted 8 0 15
Cambridge median daily rate £350 - £413
10th Percentile £237 - £184
90th Percentile £560 - £588
Cambridgeshire median daily rate £413 £295 £413
% change year-on-year +39.83% -28.48% +6.45%
Number of hourly rates quoted 2 1 0
Cambridge median hourly rate £12.50 £10.50 -
Median hourly rate % change year-on-year +19.05% - -
Cambridgeshire median hourly rate £12.50 £42.50 -
% change year-on-year -70.59% - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Contract vacancies with a requirement for process or methodology skills 581 522 801
As % of all contract IT jobs advertised in Cambridge 83.60% 82.59% 82.92%
Number of daily rates quoted 321 268 545
Cambridge median daily rate £375 £400 £388
Median daily rate % change year-on-year -6.25% +3.23% +6.90%
10th Percentile £219 £259 £263
90th Percentile £573 £550 £525
Cambridgeshire median daily rate £375 £388 £385
% change year-on-year -3.23% +0.65% +6.21%
Number of hourly rates quoted 80 53 32
Cambridge median hourly rate £40.50 £39.25 £38.75
Median hourly rate % change year-on-year +3.18% +1.29% +40.91%
10th Percentile £17.36 £14.63 £13.10
90th Percentile £52.63 £59.50 £60.00
Cambridgeshire median hourly rate £38.75 £37.50 £17.00
% change year-on-year +3.33% +120.59% -38.18%

ITSM
Job Vacancy Trend in Cambridge

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for ITSM in Cambridge

ITSM
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridge.

Contractor daily rate trend for ITSM in Cambridge

ITSM
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing ITSM in Cambridge over the 6 months to 18 November 2017.

Contractor daily rate histogram for ITSM in Cambridge

For the 6 months to 18 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for ITSM.

1 10 (83.33%) Service Management
2 7 (58.33%) ITIL
3 4 (33.33%) Windows
3 4 (33.33%) Microsoft
3 4 (33.33%) ServiceNow
4 3 (25.00%) SLA
4 3 (25.00%) Active Directory
4 3 (25.00%) Microsoft Certification
4 3 (25.00%) Microsoft Office
5 2 (16.67%) Remedy
5 2 (16.67%) Service Delivery
5 2 (16.67%) MCSE
5 2 (16.67%) MCSA
5 2 (16.67%) Analytics
5 2 (16.67%) Technical Architecture
5 2 (16.67%) Degree
5 2 (16.67%) Remedy ITSM
5 2 (16.67%) Service Design
6 1 (8.33%) Virtual Infrastructure
6 1 (8.33%) Creative Problem-Solving
6 1 (8.33%) PMO
6 1 (8.33%) IT Strategy
6 1 (8.33%) vCenter Server
6 1 (8.33%) Master's Degree
6 1 (8.33%) Data Centre
6 1 (8.33%) ITIL Foundation Certificate
6 1 (8.33%) Analytical Skills
6 1 (8.33%) People Management
6 1 (8.33%) Matrix Management
6 1 (8.33%) Video Conferencing

ITSM
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) CMS
Applications
1 3 (25.00%) Microsoft Office
Business Applications
1 2 (16.67%) Remedy ITSM
Communications & Networking
1 1 (8.33%) LDAP
1 1 (8.33%) SAN
1 1 (8.33%) SSL
General
1 1 (8.33%) Finance
Job Titles
1 3 (25.00%) Analyst
1 3 (25.00%) Deskside Engineer
1 3 (25.00%) Deskside Support
1 3 (25.00%) Deskside Support Engineer
1 3 (25.00%) Desktop Support
1 3 (25.00%) Support Engineer
2 2 (16.67%) Architect
2 2 (16.67%) IT Analyst
2 2 (16.67%) Report Analyst
2 2 (16.67%) Service Architect
3 1 (8.33%) Data Analyst
3 1 (8.33%) Developer
3 1 (8.33%) Project Manager
3 1 (8.33%) Service Management Analyst
3 1 (8.33%) ServiceNow Consultant
3 1 (8.33%) ServiceNow Developer
3 1 (8.33%) Services Delivery Analyst
3 1 (8.33%) Technical Consultant
3 1 (8.33%) Technical Developer
3 1 (8.33%) VMware Engineer
Libraries, Frameworks & Software Standards
1 1 (8.33%) HTML
1 1 (8.33%) XML
Miscellaneous
1 1 (8.33%) Analytical Skills
1 1 (8.33%) Data Centre
1 1 (8.33%) NHS
1 1 (8.33%) Video Conferencing
Operating Systems
1 4 (33.33%) Windows
2 1 (8.33%) Unix
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
Processes & Methodologies
1 10 (83.33%) Service Management
2 7 (58.33%) ITIL
3 2 (16.67%) Analytics
3 2 (16.67%) Service Delivery
3 2 (16.67%) Service Design
3 2 (16.67%) Technical Architecture
4 1 (8.33%) Change Management
4 1 (8.33%) Creative Problem-Solving
4 1 (8.33%) Disaster Recovery
4 1 (8.33%) GAP Analysis
4 1 (8.33%) IT Strategy
4 1 (8.33%) ITIL V3
4 1 (8.33%) Matrix Management
4 1 (8.33%) People Management
4 1 (8.33%) Product Management
4 1 (8.33%) Project Management
4 1 (8.33%) Risk Management
4 1 (8.33%) Root Cause Analysis
4 1 (8.33%) Stakeholder Management
4 1 (8.33%) Virtual Infrastructure
Programming Languages
1 1 (8.33%) JavaScript
Qualifications
1 3 (25.00%) Microsoft Certification
2 2 (16.67%) Degree
2 2 (16.67%) MCSA
2 2 (16.67%) MCSE
3 1 (8.33%) ITIL Certification
3 1 (8.33%) ITIL Foundation Certificate
3 1 (8.33%) Master's Degree
3 1 (8.33%) MCP
3 1 (8.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 1 (8.33%) PMO
System Software
1 3 (25.00%) Active Directory
2 1 (8.33%) VMware ESXi
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) vCenter Server
Vendors
1 4 (33.33%) Microsoft
1 4 (33.33%) ServiceNow
2 2 (16.67%) Remedy
3 1 (8.33%) VMware