The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Cambridgeshire > Cambridge
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 34 43 59
Rank change year-on-year +9 +16  
Contract jobs citing ITSM 4 2 5
As % of all contract IT jobs advertised in Cambridge 1.32% 0.56% 1.08%
As % of the Processes & Methodologies category 1.72% 0.67% 1.34%
Number of daily rates quoted 7 4 2
Cambridge median daily rate £300 £350 £413
Median daily rate % change year-on-year -14.28% -15.15%  
10th Percentile £252 £350 £406
90th Percentile £355 £350 £419
Cambridgeshire median daily rate £300 £350 £413
% change year-on-year -14.28% -15.15%  
Number of hourly rates quoted 0 0 0
Cambridge median hourly rate - - -
Cambridgeshire median hourly rate £14.25 - -

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridge
Contract job vacancies with a requirement for process and methodology skills 233 298 373
As % of all contract IT job vacancies advertised in Cambridge 77.15% 83.94% 80.39%
Number of daily rates quoted 377 798 794
Cambridge median daily rate £350 £400 £375
Median daily rate % change year-on-year -12.50% +6.66%  
10th Percentile £205 £313 £259
90th Percentile £500 £525 £488
Cambridgeshire median daily rate £375 £400 £375
% change year-on-year -6.25% +6.66%  
Number of hourly rates quoted 82 38 52
Cambridge median hourly rate £37.50 £37.50 £40.00
Median hourly rate % change year-on-year - -6.25%  
10th Percentile £17.50 £19.95 £17.44
90th Percentile £51.25 £52.88 £58.75
Cambridgeshire median hourly rate £19.38 £37.00 £23.50
% change year-on-year -47.62% +57.44%  

ITSM
Job Vacancy Trend in Cambridge

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for ITSM in Cambridge

ITSM
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cambridge.

Contractor daily rate trend for ITSM in Cambridge

ITSM
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing ITSM in Cambridge over the 3 months to 29 June 2017.

Contractor daily rate histogram for ITSM in Cambridge

For the 6 months to 29 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for ITSM.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) Microsoft
3 2 (50.00%) Remedy
3 2 (50.00%) Project Management
3 2 (50.00%) SQL
3 2 (50.00%) Microsoft Office
3 2 (50.00%) Microsoft Excel
3 2 (50.00%) SLA
3 2 (50.00%) Service Delivery
3 2 (50.00%) Remedy ITSM
3 2 (50.00%) Performance Management
3 2 (50.00%) SDLC
4 1 (25.00%) Service Design
4 1 (25.00%) Virtual Infrastructure
4 1 (25.00%) vCenter Server
4 1 (25.00%) Master's Degree
4 1 (25.00%) Degree
4 1 (25.00%) VMware Infrastructure
4 1 (25.00%) VMware ESXi
4 1 (25.00%) ITIL Foundation Certificate
4 1 (25.00%) Data Centre
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) VMware
4 1 (25.00%) VMware Certified Professional (VCP)
4 1 (25.00%) MCP
4 1 (25.00%) Unix
4 1 (25.00%) Windows
4 1 (25.00%) Active Directory
4 1 (25.00%) Microsoft Certification

ITSM
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Excel
1 2 (50.00%) Microsoft Office
Business Applications
1 2 (50.00%) Remedy ITSM
Communications & Networking
1 1 (25.00%) SAN
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) IT Analyst
1 2 (50.00%) ITSM Analyst
1 2 (50.00%) Service Analyst
1 2 (50.00%) Service Management Analyst
2 1 (25.00%) IT Manager
2 1 (25.00%) IT Services Manager
2 1 (25.00%) ITIL Service Analyst
2 1 (25.00%) Service Manager
2 1 (25.00%) VMware Engineer
Miscellaneous
1 1 (25.00%) Data Centre
1 1 (25.00%) NHS
Operating Systems
1 1 (25.00%) Unix
1 1 (25.00%) Windows
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 2 (50.00%) Performance Management
2 2 (50.00%) Project Management
2 2 (50.00%) SDLC
2 2 (50.00%) Service Delivery
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Service Design
3 1 (25.00%) Virtual Infrastructure
Programming Languages
1 2 (50.00%) SQL
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) ITIL Certification
1 1 (25.00%) ITIL Foundation Certificate
1 1 (25.00%) Master's Degree
1 1 (25.00%) MCP
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) VMware ESXi
1 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) vCenter Server
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) Remedy
3 1 (25.00%) VMware