The median contractor rate for a Desktop Support was £148 per day in advertised job vacancies in the East of England during the 3 months to 29 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > East of England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 84 80 83
Rank change year-on-year -4 +3  
Contract jobs requiring a Desktop Support 56 53 63
As % of all contract IT jobs advertised in the East of England 2.38% 2.07% 2.05%
As % of the Job Titles category 2.54% 2.16% 2.15%
Number of daily rates quoted 26 34 33
East of England median daily rate £148 £135 £175
Median daily rate % change year-on-year +9.25% -22.85%  
10th Percentile £103 £93 £120
90th Percentile £453 £313 £312
England median daily rate £175 £180 £184
% change year-on-year -2.77% -2.08%  
Number of hourly rates quoted 17 8 18
East of England median hourly rate £14.50 £17.50 £14.75
Median hourly rate % change year-on-year -17.14% +18.64%  
10th Percentile £11.00 £13.73 £8.50
90th Percentile £17.50 £20.30 £19.50
England median hourly rate £14.20 £15.00 £15.77
% change year-on-year -5.33% -4.88%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2206 2458 2926
As % of all contract IT job vacancies advertised in the East of England 93.87% 96.09% 95.22%
Number of daily rates quoted 4486 5033 7270
East of England median daily rate £425 £400 £370
Median daily rate % change year-on-year +6.25% +8.10%  
10th Percentile £213 £158 £200
90th Percentile £575 £550 £500
England median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25%  
Number of hourly rates quoted 577 859 975
East of England median hourly rate £17.50 £17.50 £16.50
Median hourly rate % change year-on-year - +6.06%  
10th Percentile £10.98 £12.00 £10.50
90th Percentile £46.50 £42.50 £41.46
England median hourly rate £18.00 £17.50 £16.50
% change year-on-year +2.85% +6.06%  

Desktop Support
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support in the East of England

Desktop Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the East of England.

Contractor daily rate trend for Desktop Support in the East of England

Desktop Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Desktop Support in the East of England over the 3 months to 29 June 2017.

Contractor daily rate histogram for Desktop Support in the East of England

Desktop Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the East of England.

Contractor hourly rate trend for Desktop Support in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +17 23 £200 +73.91% 2
Hertfordshire -5 15 £190 -23.23% 2
Essex -13 6 £143 -26.92%
Norfolk -2 5 £110 -15.38%
Bedfordshire -10 4 £348 +178.00%
Suffolk +16 3 £114 +1.33% 2
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 29 June 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Desktop Support in the job title.

1 78 (80.41%) Windows
2 50 (51.55%) Windows 7
3 36 (37.11%) Microsoft
4 35 (36.08%) Active Directory
5 31 (31.96%) SCCM
6 22 (22.68%) Office 365
7 21 (21.65%) ITIL
8 19 (19.59%) Microsoft Office
9 18 (18.56%) Windows 8
10 17 (17.53%) Windows 10
11 16 (16.49%) Migration
12 13 (13.40%) Apple
13 11 (11.34%) Time Management
14 10 (10.31%) Smartphone
14 10 (10.31%) Microsoft Certification
15 9 (9.28%) SLA
15 9 (9.28%) LAN
16 8 (8.25%) MCSE
16 8 (8.25%) HP
16 8 (8.25%) Data Migration
16 8 (8.25%) OneDrive
16 8 (8.25%) Apple iOS
16 8 (8.25%) Windows Server
17 7 (7.22%) DNS
17 7 (7.22%) Windows XP
17 7 (7.22%) DHCP
17 7 (7.22%) VMware
18 6 (6.19%) Microsoft App-V
18 6 (6.19%) Service Delivery
18 6 (6.19%) Citrix

Desktop Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.12%) MS Exchange
2 2 (2.06%) Exchange Server 2007
2 2 (2.06%) Exchange Server 2010
2 2 (2.06%) IIS
2 2 (2.06%) SharePoint
2 2 (2.06%) Skype for Business
Applications
1 19 (19.59%) Microsoft Office
2 1 (1.03%) Adobe Creative Suite
2 1 (1.03%) AutoCAD
Cloud Services
1 22 (22.68%) Office 365
2 8 (8.25%) OneDrive
Communications & Networking
1 9 (9.28%) LAN
2 7 (7.22%) DHCP
2 7 (7.22%) DNS
3 5 (5.15%) Internet
3 5 (5.15%) WAN
4 4 (4.12%) TCP/IP
4 4 (4.12%) WebEx
5 3 (3.09%) Skype
6 2 (2.06%) Remote Desktop
7 1 (1.03%) Firewall
7 1 (1.03%) HTTP
7 1 (1.03%) IP Telephony
7 1 (1.03%) iSCSI
7 1 (1.03%) LDAP
7 1 (1.03%) NAS
7 1 (1.03%) SAN
7 1 (1.03%) SMTP
7 1 (1.03%) VoIP
7 1 (1.03%) VPN
Development Applications
1 3 (3.09%) Visual Studio
2 1 (1.03%) Git (software)
General
1 4 (4.12%) Local Government
2 3 (3.09%) Pharmaceutical
3 1 (1.03%) Finance
Libraries, Frameworks & Software Standards
1 4 (4.12%) WPF
2 2 (2.06%) .NET
3 1 (1.03%) Flash
3 1 (1.03%) Java SE
Miscellaneous
1 10 (10.31%) Smartphone
2 6 (6.19%) Video Conferencing
3 4 (4.12%) Analytical Skills
3 4 (4.12%) Driving Licence
4 2 (2.06%) AS400
4 2 (2.06%) CESG
4 2 (2.06%) Data Centre
4 2 (2.06%) Fat Client
4 2 (2.06%) iPhone
4 2 (2.06%) Thin Client
5 1 (1.03%) Biotechnology
5 1 (1.03%) Client/Server
5 1 (1.03%) Enterprise Software
5 1 (1.03%) EPoS
Operating Systems
1 78 (80.41%) Windows
2 50 (51.55%) Windows 7
3 18 (18.56%) Windows 8
4 17 (17.53%) Windows 10
5 8 (8.25%) Apple iOS
5 8 (8.25%) Windows Server
6 7 (7.22%) Windows XP
7 5 (5.15%) Android
7 5 (5.15%) Mac OS X
8 3 (3.09%) Linux
8 3 (3.09%) Mac OS
8 3 (3.09%) Windows Vista
9 2 (2.06%) Windows Server 2012
10 1 (1.03%) Windows Mobile
10 1 (1.03%) Windows Server 2008
Processes & Methodologies
1 21 (21.65%) ITIL
2 16 (16.49%) Migration
3 11 (11.34%) Time Management
4 8 (8.25%) Data Migration
5 6 (6.19%) Break/Fix
5 6 (6.19%) Mobile Device Management
5 6 (6.19%) Service Delivery
6 5 (5.15%) Application Packaging
7 4 (4.12%) Customer Requirements
7 4 (4.12%) ITSM
7 4 (4.12%) Service Management
8 3 (3.09%) Asset Management
8 3 (3.09%) Information Security
8 3 (3.09%) People Management
8 3 (3.09%) Problem Management
8 3 (3.09%) Software Deployment
9 2 (2.06%) PRINCE
9 2 (2.06%) PRINCE2
9 2 (2.06%) Project Management
9 2 (2.06%) Stakeholder Management
Programming Languages
1 4 (4.12%) C#
2 3 (3.09%) PowerShell
2 3 (3.09%) SQL
2 3 (3.09%) VBScript
3 1 (1.03%) Bash Shell
3 1 (1.03%) VB
Qualifications
1 10 (10.31%) Microsoft Certification
2 8 (8.25%) MCSE
3 4 (4.12%) DBS Check
4 3 (3.09%) MCP
4 3 (3.09%) Security Cleared
5 2 (2.06%) A+ Certification
5 2 (2.06%) Degree
5 2 (2.06%) SC Cleared
6 1 (1.03%) MCSA
Quality Assurance & Compliance
1 9 (9.28%) SLA
System Software
1 35 (36.08%) Active Directory
2 6 (6.19%) Microsoft App-V
3 3 (3.09%) Hyper-V
3 3 (3.09%) VMware Infrastructure
3 3 (3.09%) XenApp
3 3 (3.09%) XenDesktop
4 2 (2.06%) BitLocker
4 2 (2.06%) Virtual Desktop
5 1 (1.03%) Microsoft Virtual Server
5 1 (1.03%) Virtual Servers
5 1 (1.03%) VMware ESXi
Systems Management
1 31 (31.96%) SCCM
2 3 (3.09%) Norton AntiVirus
2 3 (3.09%) Symantec Endpoint Protection
3 2 (2.06%) Microsoft Intune
3 2 (2.06%) Systems Management Server (SMS)
4 1 (1.03%) AirWatch
4 1 (1.03%) WSUS
Vendors
1 36 (37.11%) Microsoft
2 13 (13.40%) Apple
3 8 (8.25%) HP
4 7 (7.22%) VMware
5 6 (6.19%) Citrix
6 4 (4.12%) Symantec
7 3 (3.09%) Altiris
7 3 (3.09%) Cisco
7 3 (3.09%) Dell
7 3 (3.09%) ServiceNow
8 2 (2.06%) Adobe
8 2 (2.06%) LANDesk
9 1 (1.03%) McAfee
9 1 (1.03%) Mitel
9 1 (1.03%) Remedy
9 1 (1.03%) Veeam