The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Management
South Wales / Cardiff
Rank 62 57 57
Rank change year-on-year -5 0  
Permanent jobs citing Service Management 6 17 11
As % of all permanent IT jobs advertised in Cardiff 1.07% 2.44% 1.68%
As % of the Processes & Methodologies category 1.20% 2.90% 1.97%
Number of salaries quoted 4 14 9
Median salary £38,467 £38,750 £40,000
Median salary % change year-on-year -0.73% -3.12%  
90% offered a salary of more than £28,930 £25,750 £33,500
10% offered a salary of more than £43,500 £45,000 £54,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process and methodology skills.

Process & Methodology Skills
Cardiff
Permanent job vacancies with a requirement for process and methodology skills 501 587 558
As % of all permanent IT job vacancies advertised in Cardiff 89.15% 84.22% 85.45%
Number of salaries quoted 447 473 485
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year +6.66% +7.14%  
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £57,500 £52,500 £51,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cardiff.

Salary trend for Service Management in Cardiff

Service Management
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Service Management in Cardiff over the 3 months to 25 March 2017.

Salary histogram for Service Management in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for Service Management.

1 10 (71.43%) Change Management
2 9 (64.29%) ITIL
3 5 (35.71%) ITSM
3 5 (35.71%) Problem Management
4 4 (28.57%) Incident Management
4 4 (28.57%) Statistics
4 4 (28.57%) Telecoms
4 4 (28.57%) Oracle
4 4 (28.57%) Windows
5 3 (21.43%) Linux
5 3 (21.43%) Microsoft
5 3 (21.43%) SLA
5 3 (21.43%) SQL
5 3 (21.43%) Unix
5 3 (21.43%) MS Excel
5 3 (21.43%) VMware
5 3 (21.43%) Degree
5 3 (21.43%) ITIL V3
5 3 (21.43%) Hybrid Cloud
6 2 (14.29%) Public Cloud
6 2 (14.29%) Analytical Skills
6 2 (14.29%) DevOps
6 2 (14.29%) Oracle Identity Management
6 2 (14.29%) Root Cause Analysis
6 2 (14.29%) Microsoft Azure
6 2 (14.29%) Amazon AWS
6 2 (14.29%) Oracle Fusion
6 2 (14.29%) NoSQL
6 2 (14.29%) NetBackup
6 2 (14.29%) CMDB

Service Management
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
2 1 (7.14%) Apache
2 1 (7.14%) Tomcat
2 1 (7.14%) WebLogic
Applications
1 3 (21.43%) MS Excel
Cloud Services
1 2 (14.29%) Amazon AWS
1 2 (14.29%) Microsoft Azure
2 1 (7.14%) IaaS
2 1 (7.14%) Office 365
2 1 (7.14%) PaaS
2 1 (7.14%) SaaS
Communications & Networking
1 1 (7.14%) DHCP
1 1 (7.14%) DNS
1 1 (7.14%) TCP/IP
1 1 (7.14%) VPN
Database & Business Intelligence
1 2 (14.29%) MySQL
1 2 (14.29%) NoSQL
General
1 4 (28.57%) Telecoms
2 2 (14.29%) Advertising
2 2 (14.29%) Finance
2 2 (14.29%) Law
3 1 (7.14%) French Language
3 1 (7.14%) German Language
3 1 (7.14%) Italian Language
3 1 (7.14%) Portuguese Language
3 1 (7.14%) Spanish Language
Job Titles
1 5 (35.71%) IT Manager
2 4 (28.57%) IT Services Manager
2 4 (28.57%) Service Manager
3 2 (14.29%) Analyst
3 2 (14.29%) ITIL Manager
3 2 (14.29%) ITIL Service Manager
3 2 (14.29%) Network Engineer
3 2 (14.29%) Senior Network Engineer
4 1 (7.14%) 2nd Line Support
4 1 (7.14%) 2nd Line Support Engineer
4 1 (7.14%) Applications Specialist
4 1 (7.14%) Business Support Analyst
4 1 (7.14%) Delivery Manager
4 1 (7.14%) IT Services Delivery Manager
4 1 (7.14%) Project Manager
4 1 (7.14%) Senior Systems Engineer
4 1 (7.14%) Services Delivery Manager
4 1 (7.14%) Support Analyst
4 1 (7.14%) Support Engineer
4 1 (7.14%) Systems Engineer
Libraries, Frameworks & Software Standards
1 2 (14.29%) Middleware
1 2 (14.29%) Oracle Fusion
2 1 (7.14%) LAMP
2 1 (7.14%) SailPoint
2 1 (7.14%) WebCenter
Miscellaneous
1 3 (21.43%) Hybrid Cloud
2 2 (14.29%) Analytical Skills
2 2 (14.29%) CMDB
2 2 (14.29%) Management Information System
2 2 (14.29%) Public Cloud
3 1 (7.14%) Client/Server
Operating Systems
1 4 (28.57%) Windows
2 3 (21.43%) Linux
2 3 (21.43%) Unix
3 2 (14.29%) CentOS
3 2 (14.29%) Red Hat Enterprise Linux
4 1 (7.14%) Windows 7
4 1 (7.14%) Windows XP
Processes & Methodologies
1 10 (71.43%) Change Management
2 9 (64.29%) ITIL
3 5 (35.71%) ITSM
3 5 (35.71%) Problem Management
4 4 (28.57%) Incident Management
4 4 (28.57%) Statistics
5 3 (21.43%) ITIL V3
6 2 (14.29%) Configuration Management
6 2 (14.29%) DevOps
6 2 (14.29%) Identity Management
6 2 (14.29%) Root Cause Analysis
6 2 (14.29%) Service Delivery
7 1 (7.14%) Business Transformation
7 1 (7.14%) Competitive Intelligence
7 1 (7.14%) PRINCE
7 1 (7.14%) PRINCE2
7 1 (7.14%) Project Management
7 1 (7.14%) Risk Management
7 1 (7.14%) Six Sigma
7 1 (7.14%) Systems Analysis
Programming Languages
1 3 (21.43%) SQL
2 1 (7.14%) Java
Qualifications
1 3 (21.43%) Degree
2 2 (14.29%) ITIL Certification
3 1 (7.14%) Oracle Certification
3 1 (7.14%) PMI Certification
3 1 (7.14%) PMP
3 1 (7.14%) RHCE
3 1 (7.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 2 (14.29%) VMware Infrastructure
2 1 (7.14%) Active Directory
2 1 (7.14%) Hyper-V
2 1 (7.14%) vSphere
Systems Management
1 2 (14.29%) NetBackup
1 2 (14.29%) Oracle Identity Management
2 1 (7.14%) Oracle Enterprise Manager
2 1 (7.14%) Oracle Identity Manager
Vendors
1 4 (28.57%) Oracle
2 3 (21.43%) Microsoft
2 3 (21.43%) VMware
3 2 (14.29%) Cisco
3 2 (14.29%) Juniper
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £26,302 to £35,225 per annum
Posted: 23 days ago