The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
South Wales / Cardiff
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 24 50 55
Rank change year-on-year +26 +5  
Permanent jobs citing Service Management 36 20 21
As % of all permanent IT jobs advertised in Cardiff 7.20% 2.92% 2.78%
As % of the Processes & Methodologies category 7.93% 3.47% 3.22%
Number of salaries quoted 21 17 10
Median salary £40,000 £30,000 £40,000
Median salary % change year-on-year +33.33% -25.00%  
90% offered a salary of more than £35,000 £20,100 £27,500
10% offered a salary of more than £40,500 £45,000 £47,500
UK excluding London median salary £44,750 £42,500 £45,000
% change year-on-year +5.29% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process and methodology skills.

Process & Methodology Skills
Cardiff
Permanent job vacancies with a requirement for process and methodology skills 454 576 652
As % of all permanent IT job vacancies advertised in Cardiff 90.80% 84.21% 86.24%
Number of salaries quoted 388 505 525
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £29,000 £26,500 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cardiff.

Salary trend for Service Management in Cardiff

Service Management
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Service Management in Cardiff over the 3 months to 23 June 2017.

Salary histogram for Service Management in Cardiff

For the 6 months to 23 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for Service Management.

1 29 (69.05%) Risk Management
2 28 (66.67%) ISO/IEC 27001
2 28 (66.67%) ISO 9001
2 28 (66.67%) IT Audit
3 26 (61.90%) Internal Audit
4 19 (45.24%) Finance
5 16 (38.10%) Degree
6 14 (33.33%) Economics
7 11 (26.19%) ITIL
8 6 (14.29%) Windows
8 6 (14.29%) Microsoft
9 5 (11.90%) Configuration Management
9 5 (11.90%) SharePoint
9 5 (11.90%) Oracle
9 5 (11.90%) CMDB
9 5 (11.90%) Management Information System
9 5 (11.90%) Change Management
10 4 (9.52%) Law
10 4 (9.52%) VMware
10 4 (9.52%) VMware Infrastructure
10 4 (9.52%) NetBackup
10 4 (9.52%) SQL
10 4 (9.52%) MySQL
10 4 (9.52%) Linux
10 4 (9.52%) Unix
10 4 (9.52%) Cisco
10 4 (9.52%) Juniper
10 4 (9.52%) DevOps
10 4 (9.52%) Analytical Skills
10 4 (9.52%) Hybrid Cloud

Service Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.90%) SharePoint
2 1 (2.38%) SharePoint 2010
2 1 (2.38%) Skype for Business
2 1 (2.38%) WebLogic
Applications
1 2 (4.76%) Microsoft Office
2 1 (2.38%) Microsoft Excel
2 1 (2.38%) Microsoft PowerPoint
2 1 (2.38%) MS Visio
Cloud Services
1 4 (9.52%) Amazon AWS
1 4 (9.52%) Microsoft Azure
2 1 (2.38%) Office 365
Communications & Networking
1 2 (4.76%) VPN
2 1 (2.38%) DHCP
2 1 (2.38%) DNS
2 1 (2.38%) Skype
2 1 (2.38%) TCP/IP
Database & Business Intelligence
1 4 (9.52%) MySQL
1 4 (9.52%) NoSQL
2 2 (4.76%) Big Data
General
1 19 (45.24%) Finance
2 4 (9.52%) Law
3 2 (4.76%) Welsh Language
4 1 (2.38%) Billing
4 1 (2.38%) Multimedia
Job Titles
1 28 (66.67%) Auditor
1 28 (66.67%) IT Auditor
2 14 (33.33%) Graduate
2 14 (33.33%) IT Graduate
3 4 (9.52%) Network Engineer
3 4 (9.52%) Senior Network Engineer
4 3 (7.14%) Analyst
5 2 (4.76%) Applications Specialist
5 2 (4.76%) Performance Manager
5 2 (4.76%) Senior Manager
6 1 (2.38%) 2nd Line Engineer
6 1 (2.38%) 2nd Line Support
6 1 (2.38%) 2nd Line Support Engineer
6 1 (2.38%) Project Manager
6 1 (2.38%) SAP Analyst
6 1 (2.38%) SAP Support
6 1 (2.38%) SAP Support Analyst
6 1 (2.38%) Support Analyst
6 1 (2.38%) Support Engineer
6 1 (2.38%) Trainer
Libraries, Frameworks & Software Standards
1 1 (2.38%) Middleware
1 1 (2.38%) Oracle Fusion
Miscellaneous
1 5 (11.90%) CMDB
1 5 (11.90%) Management Information System
2 4 (9.52%) Analytical Skills
2 4 (9.52%) Hybrid Cloud
2 4 (9.52%) Public Cloud
3 2 (4.76%) Data Centre
4 1 (2.38%) Client/Server
4 1 (2.38%) e-Learning
4 1 (2.38%) Social Media
Operating Systems
1 6 (14.29%) Windows
2 4 (9.52%) CentOS
2 4 (9.52%) Linux
2 4 (9.52%) Red Hat Enterprise Linux
2 4 (9.52%) Unix
3 2 (4.76%) Windows 7
4 1 (2.38%) Mac OS X
4 1 (2.38%) Windows XP
Processes & Methodologies
1 29 (69.05%) Risk Management
2 28 (66.67%) IT Audit
3 26 (61.90%) Internal Audit
4 14 (33.33%) Economics
5 11 (26.19%) ITIL
6 5 (11.90%) Change Management
6 5 (11.90%) Configuration Management
7 4 (9.52%) DevOps
8 3 (7.14%) Root Cause Analysis
8 3 (7.14%) SDLC
9 2 (4.76%) Continuous Improvement
9 2 (4.76%) Customer Engagement
10 1 (2.38%) Business Transformation
10 1 (2.38%) Identity Management
10 1 (2.38%) Infrastructure Management
10 1 (2.38%) Portfolio Management
10 1 (2.38%) Process Improvement
10 1 (2.38%) Project Management
10 1 (2.38%) Service Delivery
10 1 (2.38%) Translating Business Requirements
Programming Languages
1 4 (9.52%) SQL
2 1 (2.38%) Java
Qualifications
1 16 (38.10%) Degree
2 1 (2.38%) PMI Certification
2 1 (2.38%) PMP
Quality Assurance & Compliance
1 28 (66.67%) ISO 9001
1 28 (66.67%) ISO/IEC 27001
2 2 (4.76%) PMO
2 2 (4.76%) QA
2 2 (4.76%) Sarbanes-Oxley
3 1 (2.38%) Data Quality
System Software
1 4 (9.52%) VMware Infrastructure
2 1 (2.38%) Active Directory
Systems Management
1 4 (9.52%) NetBackup
2 1 (2.38%) Oracle Identity Management
Vendors
1 6 (14.29%) Microsoft
2 5 (11.90%) Oracle
3 4 (9.52%) Cisco
3 4 (9.52%) Juniper
3 4 (9.52%) VMware
4 2 (4.76%) SAP
5 1 (2.38%) Adobe
5 1 (2.38%) Citrix
5 1 (2.38%) ServiceNow
Cardiff, South Glamorgan
IntaPeople
Salary: £38000 - £43000 per annum
Posted: Yesterday