Period
to 20 November 2017

The median contractor rate for a Support Engineer was £180 per day in advertised job vacancies in Cardiff during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
South Wales > Cardiff
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 28 39 65
Rank change year-on-year +11 +26 -6
Contract jobs requiring a Support Engineer 32 14 20
As % of all contract IT jobs advertised in Cardiff 5.24% 2.57% 2.29%
As % of the Job Titles category 5.44% 2.61% 2.34%
Number of daily rates quoted 26 6 11
Cardiff median daily rate £180 £158 £350
Median daily rate % change year-on-year +14.29% -55.00% +191.67%
South Wales median daily rate £180 £158 £350
% change year-on-year +14.29% -55.00% +150.00%
Number of hourly rates quoted 4 2 2
Cardiff median hourly rate £17.50 £77.00 £14.18
Median hourly rate % change year-on-year -77.27% +443.02% +18.17%
10th Percentile £13.98 £25.65 £12.53
90th Percentile £19.63 £131.95 £16.29
South Wales median hourly rate £17.50 £12.50 £13.25
% change year-on-year +40.00% -5.66% +13.98%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cardiff
Contract vacancies in Cardiff with a recognized job title 588 536 854
% of contract IT jobs with a recognized job title 96.24% 98.35% 97.71%
Number of daily rates quoted 406 403 697
Cardiff median daily rate £363 £375 £342
Median daily rate % change year-on-year -3.33% +9.65% -2.29%
10th Percentile £163 £171 £210
90th Percentile £500 £525 £461
South Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 32 27 22
Cardiff median hourly rate £15.00 £12.50 £13.50
Median hourly rate % change year-on-year +20.00% -7.41% +12.50%
10th Percentile £11.17 £10.65 £9.78
90th Percentile £24.33 £36.55 £21.35
South Wales median hourly rate £17.50 £15.50 £15.75
% change year-on-year +12.90% -1.59% +16.67%

Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Engineer in Cardiff

Support Engineer
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Cardiff.

Contractor daily rate trend for Support Engineer in Cardiff

Support Engineer
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing Support Engineer in Cardiff over the 6 months to 20 November 2017.

Contractor daily rate histogram for Support Engineer in Cardiff

Support Engineer
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Cardiff.

Contractor hourly rate trend for Support Engineer in Cardiff

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 20 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region featuring Support Engineer in the job title.

1 21 (65.63%) Windows
2 16 (50.00%) ITIL
3 13 (40.63%) Cisco
3 13 (40.63%) Microsoft
3 13 (40.63%) Citrix
3 13 (40.63%) VMware
4 12 (37.50%) Firewall
4 12 (37.50%) Active Directory
5 11 (34.38%) CCNA
5 11 (34.38%) Cisco Certification
6 10 (31.25%) Windows Server
7 9 (28.13%) ITIL Foundation Certificate
8 8 (25.00%) HP
8 8 (25.00%) Windows 7
9 7 (21.88%) Windows 10
9 7 (21.88%) HP Data Protector
9 7 (21.88%) VMware Infrastructure
9 7 (21.88%) MS Exchange
9 7 (21.88%) Linux
9 7 (21.88%) Internet
9 7 (21.88%) Tivoli
9 7 (21.88%) Tivoli Storage Manager
10 5 (15.63%) SLA
11 4 (12.50%) AIX
11 4 (12.50%) Microsoft Office
11 4 (12.50%) LAN
11 4 (12.50%) WAN
11 4 (12.50%) Migration
11 4 (12.50%) Hyper-V
11 4 (12.50%) Analytical Skills

Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.88%) MS Exchange
Applications
1 4 (12.50%) Microsoft Office
2 1 (3.13%) Microsoft Excel
2 1 (3.13%) Microsoft PowerPoint
Cloud Services
1 2 (6.25%) Office 365
2 1 (3.13%) Microsoft Azure
Communications & Networking
1 12 (37.50%) Firewall
2 7 (21.88%) Internet
3 4 (12.50%) LAN
3 4 (12.50%) WAN
4 2 (6.25%) Cisco ASA
4 2 (6.25%) TCP/IP
4 2 (6.25%) Wireless
5 1 (3.13%) Cisco Wireless
5 1 (3.13%) DMZ
5 1 (3.13%) NetScaler
5 1 (3.13%) POP3
5 1 (3.13%) Remote Desktop
5 1 (3.13%) SAN
5 1 (3.13%) SMTP
Database & Business Intelligence
1 1 (3.13%) SQL Server
General
1 2 (6.25%) Legal
2 1 (3.13%) Multimedia
Miscellaneous
1 4 (12.50%) Analytical Skills
2 3 (9.38%) Data Centre
2 3 (9.38%) iPhone
3 2 (6.25%) iPad
3 2 (6.25%) NHS
4 1 (3.13%) Management Information System
Operating Systems
1 21 (65.63%) Windows
2 10 (31.25%) Windows Server
3 8 (25.00%) Windows 7
4 7 (21.88%) Linux
4 7 (21.88%) Windows 10
5 4 (12.50%) AIX
6 2 (6.25%) Windows Server 2012
6 2 (6.25%) Windows XP
7 1 (3.13%) Windows Server 2003
7 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 16 (50.00%) ITIL
2 4 (12.50%) Incident Management
2 4 (12.50%) Migration
3 3 (9.38%) Service Management
4 2 (6.25%) Business Continuity
4 2 (6.25%) Disaster Recovery
4 2 (6.25%) Load Balancing
4 2 (6.25%) PRINCE2
5 1 (3.13%) Asset Management
5 1 (3.13%) Capacity Planning
5 1 (3.13%) Information Governance
5 1 (3.13%) ITSM
5 1 (3.13%) Mentoring
5 1 (3.13%) Network Management
5 1 (3.13%) Network Monitoring
5 1 (3.13%) Post-Production
5 1 (3.13%) Problem Management
5 1 (3.13%) Service Delivery
5 1 (3.13%) Software Engineering
5 1 (3.13%) Time Management
Qualifications
1 11 (34.38%) CCNA
1 11 (34.38%) Cisco Certification
2 9 (28.13%) ITIL Foundation Certificate
3 2 (6.25%) CCAA
3 2 (6.25%) Citrix Certification
3 2 (6.25%) ISEB
4 1 (3.13%) CCA
4 1 (3.13%) CCIE
4 1 (3.13%) CCNP
4 1 (3.13%) Degree
4 1 (3.13%) ISTQB Foundation Certification
4 1 (3.13%) MCITP
4 1 (3.13%) MCSE
4 1 (3.13%) Microsoft Certification
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 12 (37.50%) Active Directory
2 7 (21.88%) VMware Infrastructure
3 4 (12.50%) Hyper-V
4 2 (6.25%) XenApp
5 1 (3.13%) Microsoft App-V
5 1 (3.13%) XenServer
Systems Management
1 7 (21.88%) HP Data Protector
1 7 (21.88%) Tivoli
1 7 (21.88%) Tivoli Storage Manager
2 2 (6.25%) SCCM
3 1 (3.13%) Cisco Prime
3 1 (3.13%) Nagios
Vendors
1 13 (40.63%) Cisco
1 13 (40.63%) Citrix
1 13 (40.63%) Microsoft
1 13 (40.63%) VMware
2 8 (25.00%) HP
3 2 (6.25%) Juniper
4 1 (3.13%) Apple
4 1 (3.13%) Dell
4 1 (3.13%) MikroTik
4 1 (3.13%) SonicWALL