Period
to 24 November 2017

The median contractor rate for a Support Engineer was £180 per day in advertised job vacancies in South Wales during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Wales > South Wales
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 28 65 72
Rank change year-on-year +37 +7 +10
Contract jobs requiring a Support Engineer 49 26 32
As % of all contract IT jobs advertised in South Wales 5.22% 2.30% 2.47%
As % of the Job Titles category 5.39% 2.36% 2.56%
Number of daily rates quoted 33 10 16
South Wales median daily rate £180 £158 £350
Median daily rate % change year-on-year +14.29% -55.00% +150.00%
10th Percentile £130 £119 £126
90th Percentile £365 £261 £400
Wales median daily rate £180 £165 £350
% change year-on-year +9.09% -52.86% +29.63%
Number of hourly rates quoted 7 7 6
South Wales median hourly rate £15.00 £12.50 £13.25
Median hourly rate % change year-on-year +20.00% -5.66% +13.98%
10th Percentile £11.35 £10.29 £11.19
90th Percentile £19.25 £67.46 £20.84
Wales median hourly rate £12.75 £12.50 £10.75
% change year-on-year +2.00% +16.28% -10.42%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South Wales
Contract vacancies in South Wales with a recognized job title 909 1103 1251
% of contract IT jobs with a recognized job title 96.81% 97.70% 96.60%
Number of daily rates quoted 608 756 943
South Wales median daily rate £375 £400 £350
Median daily rate % change year-on-year -6.25% +14.29% -
10th Percentile £167 £196 £213
90th Percentile £525 £538 £475
Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 48 70 54
South Wales median hourly rate £16.50 £15.38 £15.81
Median hourly rate % change year-on-year +7.32% -2.72% +17.07%
10th Percentile £11.12 £10.43 £9.58
90th Percentile £45.78 £70.75 £28.68
Wales median hourly rate £15.24 £13.25 £14.00
% change year-on-year +15.02% -5.36% -

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in South Wales.

Contractor daily rate trend for Support Engineer in South Wales

Support Engineer
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing Support Engineer in South Wales over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Engineer in South Wales

Support Engineer
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in South Wales.

Contractor hourly rate trend for Support Engineer in South Wales

Support Engineer
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +12 30 £180 +14.29% 2
Newport +16 6 £175 +16.67%
Bridgend +10 3 - -
Caerphilly - 3 £400 - 1
Monmouthshire -1 2 £185 +42.31%
Torfaen -5 1 £130 -
Rhondda Cynon Taff - 1 - -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 24 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region featuring Support Engineer in the job title.

1 36 (73.47%) Windows
2 20 (40.82%) Active Directory
3 18 (36.73%) Windows 7
3 18 (36.73%) Windows 10
4 17 (34.69%) Microsoft
4 17 (34.69%) ITIL
5 14 (28.57%) Citrix
6 13 (26.53%) Windows Server
7 12 (24.49%) VMware
8 11 (22.45%) Cisco
9 10 (20.41%) MS Exchange
9 10 (20.41%) Firewall
10 9 (18.37%) Microsoft Office
10 9 (18.37%) CCNA
10 9 (18.37%) Cisco Certification
11 8 (16.33%) Linux
11 8 (16.33%) ITIL Foundation Certificate
11 8 (16.33%) Security Cleared
12 7 (14.29%) SCCM
12 7 (14.29%) VMware Infrastructure
12 7 (14.29%) Hyper-V
12 7 (14.29%) HP
13 6 (12.24%) SC Cleared
14 5 (10.20%) HP Data Protector
14 5 (10.20%) Internet
14 5 (10.20%) Tivoli
14 5 (10.20%) Tivoli Storage Manager
14 5 (10.20%) TCP/IP
15 4 (8.16%) LAN
15 4 (8.16%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.41%) MS Exchange
2 2 (4.08%) Apache
2 2 (4.08%) Exchange Server 2010
3 1 (2.04%) Exchange Server 2007
3 1 (2.04%) IBM Notes
3 1 (2.04%) OpenROAD
3 1 (2.04%) Skype for Business
Applications
1 9 (18.37%) Microsoft Office
2 1 (2.04%) Microsoft Excel
2 1 (2.04%) Microsoft PowerPoint
Business Applications
1 1 (2.04%) Dynamics CRM
Cloud Services
1 4 (8.16%) Office 365
2 1 (2.04%) Microsoft Azure
Communications & Networking
1 10 (20.41%) Firewall
2 5 (10.20%) Internet
2 5 (10.20%) TCP/IP
3 4 (8.16%) LAN
3 4 (8.16%) WAN
4 3 (6.12%) DHCP
4 3 (6.12%) SAN
5 2 (4.08%) Cisco ASA
5 2 (4.08%) VLAN
6 1 (2.04%) DMZ
6 1 (2.04%) DNS
6 1 (2.04%) NetScaler
6 1 (2.04%) PBX
6 1 (2.04%) POP3
6 1 (2.04%) Remote Desktop
6 1 (2.04%) Skype
6 1 (2.04%) SMTP
6 1 (2.04%) VoIP
6 1 (2.04%) VPN
6 1 (2.04%) Wireless
Database & Business Intelligence
1 2 (4.08%) MySQL
2 1 (2.04%) Ingres
2 1 (2.04%) RDBMS
2 1 (2.04%) Relational Database
2 1 (2.04%) SQL Server
General
1 3 (6.12%) Legal
2 2 (4.08%) Manufacturing
3 1 (2.04%) Multimedia
3 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.08%) LAMP
2 1 (2.04%) CGI
Miscellaneous
1 3 (6.12%) Analytical Skills
1 3 (6.12%) Data Centre
1 3 (6.12%) Driving Licence
1 3 (6.12%) iPhone
1 3 (6.12%) NHS
2 2 (4.08%) FMCG
2 2 (4.08%) iPad
3 1 (2.04%) Clustering
3 1 (2.04%) Management Information System
3 1 (2.04%) PDA
3 1 (2.04%) User Experience
3 1 (2.04%) Virtual Team
Operating Systems
1 36 (73.47%) Windows
2 18 (36.73%) Windows 10
2 18 (36.73%) Windows 7
3 13 (26.53%) Windows Server
4 8 (16.33%) Linux
5 4 (8.16%) AIX
6 3 (6.12%) Unix
6 3 (6.12%) Windows Server 2008
6 3 (6.12%) Windows Server 2012
7 2 (4.08%) CentOS
7 2 (4.08%) Red Hat Enterprise Linux
7 2 (4.08%) Windows XP
8 1 (2.04%) Windows Server 2003
Processes & Methodologies
1 17 (34.69%) ITIL
2 4 (8.16%) Incident Management
2 4 (8.16%) Migration
2 4 (8.16%) Service Management
3 3 (6.12%) Disaster Recovery
3 3 (6.12%) PRINCE2
4 2 (4.08%) Business Continuity
4 2 (4.08%) Information Governance
4 2 (4.08%) Load Balancing
4 2 (4.08%) Mentoring
4 2 (4.08%) Software Engineering
5 1 (2.04%) Capacity Planning
5 1 (2.04%) Coaching
5 1 (2.04%) Mobile Device Management
5 1 (2.04%) Network Management
5 1 (2.04%) Network Monitoring
5 1 (2.04%) Network Virtualisation
5 1 (2.04%) Post-Production
5 1 (2.04%) Problem Management
5 1 (2.04%) Time Management
Programming Languages
1 2 (4.08%) Bash Shell
1 2 (4.08%) Perl
1 2 (4.08%) PHP
1 2 (4.08%) Python
1 2 (4.08%) Ruby
2 1 (2.04%) C
2 1 (2.04%) Ingres ABF
2 1 (2.04%) PowerShell
2 1 (2.04%) SQL
2 1 (2.04%) VBScript
Qualifications
1 9 (18.37%) CCNA
1 9 (18.37%) Cisco Certification
2 8 (16.33%) ITIL Foundation Certificate
2 8 (16.33%) Security Cleared
3 6 (12.24%) SC Cleared
4 3 (6.12%) Microsoft Certification
5 2 (4.08%) CCAA
5 2 (4.08%) Citrix Certification
5 2 (4.08%) Degree
5 2 (4.08%) ISEB
5 2 (4.08%) MCSE
6 1 (2.04%) CCA
6 1 (2.04%) DV Cleared
6 1 (2.04%) ISTQB Foundation Certification
6 1 (2.04%) MCITP
6 1 (2.04%) MCP
6 1 (2.04%) MCTS
6 1 (2.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.16%) SLA
System Software
1 20 (40.82%) Active Directory
2 7 (14.29%) Hyper-V
2 7 (14.29%) VMware Infrastructure
3 2 (4.08%) iptables
3 2 (4.08%) NFS
3 2 (4.08%) Postfix
3 2 (4.08%) Sendmail
3 2 (4.08%) XenApp
4 1 (2.04%) Citrix Presentation Server
4 1 (2.04%) Microsoft App-V
4 1 (2.04%) Terminal Services
4 1 (2.04%) vSphere
4 1 (2.04%) XenServer
Systems Management
1 7 (14.29%) SCCM
2 5 (10.20%) HP Data Protector
2 5 (10.20%) Tivoli
2 5 (10.20%) Tivoli Storage Manager
3 1 (2.04%) Backup Exec
3 1 (2.04%) Microsoft Clustering
3 1 (2.04%) Nagios
3 1 (2.04%) NetBackup
3 1 (2.04%) Norton AntiVirus
Vendors
1 17 (34.69%) Microsoft
2 14 (28.57%) Citrix
3 12 (24.49%) VMware
4 11 (22.45%) Cisco
5 7 (14.29%) HP
6 2 (4.08%) Red Hat
6 2 (4.08%) Remedy
6 2 (4.08%) Samsung
6 2 (4.08%) SAP
6 2 (4.08%) SolarWinds
7 1 (2.04%) Apple
7 1 (2.04%) arcserve
7 1 (2.04%) Dell
7 1 (2.04%) Juniper
7 1 (2.04%) Lotus
7 1 (2.04%) McAfee
7 1 (2.04%) MikroTik
7 1 (2.04%) SonicWALL
7 1 (2.04%) Sophos
7 1 (2.04%) Symantec