Period
to 27 July 2021

The median contractor rate for a Support Engineer was £165 per day in advertised job vacancies in South Wales during the 6 months to 27 July 2021.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Wales > South Wales
6 months to
27 Jul 2021
Same period 2020 Same period 2019
Rank 39 42 47
Rank change year-on-year +3 +5 +32
Contract jobs requiring a Support Engineer 20 13 45
As % of all contract jobs advertised in South Wales 3.11% 2.47% 3.58%
As % of the Job Titles category 3.44% 2.64% 3.71%
Number of daily rates quoted 3 5 16
10th Percentile " £147 £114
25th Percentile £158 £153 £129
Median daily rate (50th Percentile) £165 £175 £178
Median % change year-on-year -5.71% -1.41% -16.47%
75th Percentile £189 £200 £275
90th Percentile £200 £253 £334
Wales median daily rate £176 £188 £178
% change year-on-year -6.00% +5.63% -16.47%
Number of hourly rates quoted 10 4 20
10th Percentile £12.60 £11.21 £11.70
25th Percentile £15.75 £12.26 £11.80
Median hourly rate £19.50 £13.93 £13.57
Median % change year-on-year +40.04% +2.63% +10.08%
75th Percentile " £17.56 £16.05
90th Percentile £20.15 £19.48 £16.20
Wales median hourly rate £19.50 £13.93 £14.14
% change year-on-year +40.04% -1.49% +17.79%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South Wales
Contract vacancies in South Wales with a recognized job title 582 493 1,213
% of contract IT jobs with a recognized job title 90.51% 93.55% 96.58%
Number of daily rates quoted 349 338 900
10th Percentile £189 £243 £210
25th Percentile £325 £375 £325
Median daily rate (50th Percentile) £425 £450 £425
Median % change year-on-year -5.56% +5.88% +6.25%
75th Percentile £525 £525 £525
90th Percentile £588 £586 £605
Wales median daily rate £438 £450 £425
% change year-on-year -2.78% +5.88% +6.25%
Number of hourly rates quoted 67 43 85
10th Percentile £11.16 £11.16 £10.10
25th Percentile £12.88 £12.93 £11.80
Median hourly rate £19.00 £16.00 £17.50
Median % change year-on-year +18.75% -8.57% +34.62%
75th Percentile £24.65 £21.38 £38.75
90th Percentile £38.64 £23.75 £43.75
Wales median hourly rate £16.83 £16.00 £16.13
% change year-on-year +5.16% -0.82% +29.22%

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing Support Engineer in South Wales.

Daily rate trend for Support Engineer in South Wales

Support Engineer
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing Support Engineer in South Wales.

Hourly rate trend for Support Engineer in South Wales

Support Engineer
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 27 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Torfaen -1 4 - -
Vale of Glamorgan - 4 - -
Rhondda Cynon Taff - 4 £165 -
Cardiff -10 3 £188 +7.14%
Newport -10 2 - - 1
Merthyr Tydfil - 2 - -
Glamorgan - 1 - -
Caerphilly - 1 - -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 27 July 2021, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region featuring Support Engineer in the job title.

1 8 (40.00%) Windows
2 7 (35.00%) Active Directory
2 7 (35.00%) Windows 10
3 6 (30.00%) Public Sector
3 6 (30.00%) NHS
3 6 (30.00%) LAN
3 6 (30.00%) WAN
4 5 (25.00%) Firewall
4 5 (25.00%) Windows 7
4 5 (25.00%) Social Skills
4 5 (25.00%) Microsoft 365
5 4 (20.00%) Kalman Filter
5 4 (20.00%) Aruba
5 4 (20.00%) Unified Communications
5 4 (20.00%) F5
5 4 (20.00%) Infrastructure Engineering
5 4 (20.00%) Web Filtering
5 4 (20.00%) Telecoms
5 4 (20.00%) Fortinet
5 4 (20.00%) Network Security
5 4 (20.00%) Cisco
5 4 (20.00%) Microsoft
5 4 (20.00%) Citrix
6 3 (15.00%) HP
6 3 (15.00%) Microsoft Excel
6 3 (15.00%) Windows Server
6 3 (15.00%) Microsoft Intune
7 2 (10.00%) Mobile Device Management
7 2 (10.00%) IT Asset Management
7 2 (10.00%) Apple iOS

Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.00%) Microsoft Excel
Cloud Services
1 5 (25.00%) Microsoft 365
Communications & Networking
1 6 (30.00%) LAN
1 6 (30.00%) WAN
2 5 (25.00%) Firewall
3 4 (20.00%) Network Security
3 4 (20.00%) Unified Communications
General
1 6 (30.00%) Public Sector
2 5 (25.00%) Social Skills
3 4 (20.00%) Telecoms
4 1 (5.00%) Organisational Skills
Miscellaneous
1 6 (30.00%) NHS
Operating Systems
1 8 (40.00%) Windows
2 7 (35.00%) Windows 10
3 5 (25.00%) Windows 7
4 3 (15.00%) Windows Server
5 2 (10.00%) Apple iOS
Processes & Methodologies
1 4 (20.00%) Infrastructure Engineering
1 4 (20.00%) Kalman Filter
1 4 (20.00%) Web Filtering
2 2 (10.00%) Asset Management
2 2 (10.00%) IT Asset Management
2 2 (10.00%) ITIL
2 2 (10.00%) Mobile Device Management
3 1 (5.00%) Problem-Solving
Qualifications
1 1 (5.00%) MCSA
1 1 (5.00%) MCSE
1 1 (5.00%) Microsoft Certification
System Software
1 7 (35.00%) Active Directory
2 1 (5.00%) Hyper-V
Systems Management
1 3 (15.00%) Microsoft Intune
2 2 (10.00%) SCCM
Vendors
1 4 (20.00%) Aruba
1 4 (20.00%) Cisco
1 4 (20.00%) Citrix
1 4 (20.00%) F5
1 4 (20.00%) Fortinet
1 4 (20.00%) Microsoft
2 3 (15.00%) HP
3 2 (10.00%) Apple
4 1 (5.00%) VMware